2 Introducing HCL Oracle Practice Horizontal Apps Oracle EBS
PeopleSoft Siebel JD Edwards Industry Applications Utilities Life
Sciences Retail Financial Services Specialty Products Demantra OTM
Agile RMB OPA Primavera EPM/BI Hyperion OBIE/OBIA Technology SOA
& BPM Portal and Content Mgmt. IDM Database Global Rollout
Implementations, Configuration & Development Design &
Product Blue Print Support and Maintenance Upgrade and Migration
Assessment Services A 4000+ strong Oracle Practice with 200+ Active
Customer Base 25+ Product Lines Broad based Services Highly Engaged
workforce Oracle Aligned Integrated Expertise Run the Business
Passion to deliver Aligned with Oracles strategy Differentiator SEI
CMMI ( Multi-Modal ) : First to get certified in the Enterprise
Application Services among all IT Services organization
globally
Slide 3
3 Seamless Global Organization Oracle Practice 4000 Consultants
31 Countries 60 Offices 15 Global Delivery Centers North America
1350 Consultants Europe & ME 425 Consultants Latin America 120
Consultants ANZ 100 Consultants India 1605 Consultants APAC 350
Consultants Africa 50 Consultants
Slide 4
4 Global Delivery Resources USA - Redmond Mainland Delivery
Center Local Market Consulting USA - Raleigh Mainland Delivery
Center Local Market Consulting Puerto Rico US Near Shore L2 Support
Brazil Porto Alegre South American Delivery Center Portuguese &
Spanish Coverage Ireland - Belfast EMEA Near Shore Multi-Lingual
Support UK - London Local Market Consulting Poland - Krakow EMEA
Near Shore Multi-Lingual Support China - Shanghai Local Market
Consulting Support, including Mandarin Japan Local Language
Delivery Center Singapore Local Market Consulting Australia -
Melbourne Local Market Consulting New Zealand - Auckland Local
Market Consulting South Africa - Cape Town Local Market Consulting
Malaysia - Kuala Lumpur Support Center Local Training Academy India
- 5 Locations Offshore AMS & ADS 24x7 Monitoring Center
Slide 5
5 OU Presence across Key Horizontals Key Highlights
HorizontalRepresentative Customers Hyperion/ OBIEE Demantra/ OTM/
Primavera Technology Capabilities Siebel JD Edwards Oracle eBiz
PeopleSoft 1500+ consultants across the globe Over 120+ clients in
Oracle E-Business Suite across Modules HCM, Financials, SCM &
CRM and across versions 10+ years of rich experience 30+ R12 live
successful engagements 550+ consultants across the globe Over 40
clients across HCM, Financials, SCM & CRM Beta Testing and Co
Development Partner with Oracle Global Customers with multiple AMS
engagements 450+ Consultants Expertise in Product Selection,
Process Blue Print Multi-location, Multi-functional,
Multi-Technology engagements across the globe 450+ Growing
Consultant Team Multi Product & Multi-version expertise EOne
& World Strong presence across major verticals Referenceble
customer base 200+ consultants in Oracle SCM domain with 45+
Demantra experts Subject matter experts with profound knowledge in
Demantra applications 250+ Consultants Multi Product & Multi
Version expertise Strong presence across Regions & major
verticals Involved in beta testing of new versions of the product
with oracle 120+ consultants 8+ years of experience 50+ Engagements
75 + Practitioners with dedicated Center of excellence 5+
implementations on OFSA 4.5.xx & OFSAA 5.x First Oracle partner
to implement OFSAA 5.x in the world OFSAACapabilities
Slide 6
6 Oracle Universe Vertical Driven Growth Telecom, Media &
Entertainment Travel & Logistics Public SectorRetail &
CPGBFSIHi-Tech & MfgLife Sciences
Slide 7
7 360-Degree Relationship with Oracle Product Development
Oracle Consulting Industry linkages Vertical solution development
Industry thought leadership More than 400 certified consultants
Train partners on Oracle products Address critical customer issues
Timely access to troubleshooting resources Linkage into customer
accounts for full view Avoid channel conflict First info on new
offerings Beta programs including Fusion Product Advisory
committees Global Platinum Partner Joint go-to-market of Oracle
solutions Strategy alignment 360-Degree Relationship Field Sales
IBUs & GBUs Product Oracle Consulting Education
SupportAlliances Partner on opportunities Leverage unique
capabilities Knowledge sharing
Slide 8
8 Oracle Relationship & Leverage Platinum Partner for
Oracle across the globe Dedicated Oracle Alliance across the globe
Joint Field engagements Member of Product Development and Product
Strategy forums Beta testing partner for BI, PeopleSoft and Fusion
Apps Global SI partner for Fusion apps implementations Points for
Leverage Strong Oracle Leadership connect (Derek Williams Oracle
Executive Sponsor for HCL)Specific alignment to address critical
customer requirements & Support IssuesStronger Enablement on
Product frontGreater access to Oracle Support resources HCL Path to
Diamond Partnership 28 Product line certifications complete, 10
advance specialization completed
Slide 9
9 HCL - Oracle Partnership Dimensions Services Partnership
Global Reseller of Oracle Applications & Technology Programs
Services Partner in India, Malaysia, Singapore, New Zealand,
Australia, Brazil, NA, Dubai, South Africa etc GTM Partnership
Global GTM Strategies with various products Key Events in
collaboration with Oracle in FY11 Life Sciences Event in UK
Manufacturing customer Summit in Dubai Edge Product & VCM
Workshops in India & Asean HCL Oracle Industry Day - Dubai
Development Partnership Co development partner for OPSM Strategic
partner for JDE Beta testing partner for PeopleSoft and Hyperion
Strategic and ramp up partner for Fusion Apps Partnering for
Ecosystem Enablement Dedicated Oracle Partner Network Lab at HCL
Premises. Content Development Partner Boot Camp Delivery Partner
Dedicated Oracle Test Center for HCL
Slide 10
10 HCL Oracle Specializations Update 28 Specializations &
10 Advanced Specializations till date Advanced Specializations
PSoft People tools Siebel CRM Hyperion Solaris PSoft HCM BI
Foundation SOA Essbase BI Foundation Database Java
Slide 11
11 Alliance Snapshot Reselling Oracle Programs FUDA has been
executed across 11 regions globally Beta Testing Partner Beta
Testing Partner for Fusion Apps Platform BPO Partner HCL is a
Platform BPO Partner Partnership Agreements WW Platinum Partner
Until April 26,2012 Co Development Partner Co development Partner
for OPSM Delivery Partner Agreement HCL is now a Delivery Partner
for Enablement 2.0
Slide 12
12 The World is talking about us Forrester Wave: Oracle
Implementation, Q4, 2009 Voted Number 1 for Customer Satisfaction
HCL is a Strong Performer in Oracle Implementation Wave MCA
Consultant Award 2008 Case Study: Teradyne's Outsourcing to HCL
Shows How Transparency, Flexibility Deliver Outsourcing Value.
Application Partner of the year for FSI industry. In terms of
experience, marquee clients, and breadth and scale, the Oracle
Universe service line has acquired enough momentum to address
Oracle implementation and support-related requirements of any scale
and complexity. HCL Offers a broad portfolio of services across BI
and EDW lifecycles. HCL has executed more than 100 BI programs
across verticals. HCLs Implementation ranges from departmental(10
Users) to global(5,000 users) in global deployments. HCLs Strategic
partnership with Oracle will drive more BI and EDW stickiness
Slide 13
13 Our Service Offerings
Slide 14
14 Oracle Universe Analyst Talk HCL has been growing rapidly at
more than 50% year-over-year, particularly in industries like
communications, financial services, high-tech, manufacturing, and
transportation and logistics received very strong marks on value
for the money from its client references. HCL A Strong Performer
HCL collaborated with Oracle to architect and implement one of the
first E- Business Suite R12 solutions in the solar industry. As an
Oracle Certified Advantage Partner, HCL provides customers like
Solfocus with a competitive edge in leveraging industry expertise
along with the in-depth knowledge of Oracle Application features
and functionalities, - Doug Kennedy, Oracle SVP of WW Alliances and
Channels
Slide 15
15 1700+ consultants across the globe 25% Functional
consultants 14% Techno Functional consultants 61% Technical
consultants Over 950+ consultants who have R12 capabilities 500+
Oracle R12 Business Accelerator Certified. HCLs Oracle e Biz Suite
Snapshot Resource Summary Over 120+ clients in Oracle E-Business
Suite across Modules - Financials, SCM, HCM & CRM and across
versions. .Strong Oracle customer base in the Americas, EMEA, APAC
and ANZ. 35+ R12 live successful engagements. Over 70+ ASM
engagements COES for Applications Lifecycle Management Operations
Excellence through Six Sigma, ITIL Framework. A dedicated Oracle
R12 Solution Lab in India and the US to provide thrust on value
added industry solutions, and build pre- configured & extended
bolt-on+ solutions. Experience Summary Transformational projects
such as BPR / BPM to R12 Blue printing R12 Assessments services
with R12 upgrade approach backed with objective decision process
and business benefits. Custom build R12 upgrade methodology with a
upgrade mixed with Implementation approach towards faster upgrade
cycle and fitment of business process changes. Large R12
Implementation services backed with tools and accelerators. R12
Applications and Management services with 24 / 7 support across the
globe. Engagement Types Advanced Specialized Partner HCL was
Partner of the year award from Oracle Corp. in 2009. Empower the
Green Enterprise Award from Oracle.(2008) Oracle Infrastructure
Partner Award (2007). Recognized by Forrester as a A Strong
Performer among the Implementation Providers. HCL is one the first
company to Go-Live with Oracle R12 implementation in North America
along in collaboration with Oracle. Accolades Mature Oracle
Practice with a proven Delivery Methodology and a Comprehensive
Service Portfolio
Slide 16
16 HCL Oracle E-Biz Suite Competency Excellence Center
Slide 17
17 HCL Oracle E-Biz Suite Sample Clientele Key Highlights
Service Offerings Representative Customers Business Process
Redesign Implementation Global Template Creation Global Template
Rollouts Multi-site Rollout Experience 60+ Implementations 25+
Global Roll-outs Functional & Database Support Bug-fix and
Technical Support Global Support Models 24/7 Support Productivity
Improvements Value Added Services Proven ITIL based Methodologies
Version Upgrade Cross Platform Migration Cross Product Migration
Data Migration Reusable Scripts Upgrade Labs 30+ upgrade/migration
engagements Customizations Custom Modules Interface Development
Reports Development Various Development Models Offshore Leverage
Huge Services Bandwidth 50+ development support engagements
Development & Technical Services Upgrade / Migration Support
& Maintenance Implementation & Rollouts
Slide 18
Slide 19
19 Integrated Methodology
Slide 20
20 Implementation / Roll Out Models Hub & Spoke Model POC
Model Collaboration Model (STAR Model) What is a Global
Implementation/Rollout ? Global Implementation/rollout is the
process followed to install, configure, testing and deploying of
Business applications in more than one locale with standardized
business processes as far as possible.
Slide 21
21 Solution Accelerators
Slide 22
22 Oracle e Biz Suite Tools and Accelerators
Slide 23
23 Oracle e Biz Suite - Proven Tools..Continued ToolFeatures
Strategy Templates A repository of re-usable templates would help
in planning and execution of different stages of the upgrade cycle
including Assessment, Retrofitment, Testing, Training and Cutover
phases. The reusable templates would help to accelerate the
timeline for phases, provide best practices, and reduce risk in
delivery. AssessPro - Weighted Average Score Tool AssessPro is HCL
proprietary methodology which will provide an opportunity to do a
check the current eBusiness deployment, map it to its future R12
upgrade requirements and define an upgrade strategy which will be
in alignment with the long term application strategy. The
methodology has four phases - Discover, Assess, Envision and
Recommend. The weighted average score tool helps in quantitative
assessment. COMIT: Custom Objects Migration Tool for R12 This tool
helps to identify the custom objects in an installation. Has a
built-in mapping repository to aid in impact analysis and arrive at
effort estimation for upgrade. Automation of objects upgrade
through user friendly GUI Customization Discoverer Customization
Discoverer is a module in COMIT that enables identification of
custom components in any of the application directories based on
user entered string value. The tool identifies several types of
custom objects including.sql,.pls,.pks,.pkb,.rdf,.fmb, etc Impact
Analyzer Impact Analyzer has an inbuilt data model mapping between
11i and R12 that reviews and analyzes all the scripts (sql, pls,
plb, xml, txt files) as well as 6i Forms and Reports. Objects are
classified as High, Medium and Easy complexity based on the number
of changes required. COMIT - CEMLI Assessment COMIT is a unique
tool which offers a method for quick migration of Custom Objects to
Higher versions of Oracle Applications with Minimal cost and time
it reduces the time taken to upgrade to higher versions of Oracle
Applications. COMIT provides a complete solution for the Custom
Object Migration.
Slide 24
24 Oracle e Biz Suite - Proven Tools..Continued ToolFeatures
Change Repository 11i vs. R12 Exhaustive information on both
Technical and Functional design changes between Oracle 11i and R12.
The Technical information includes impact points for Obsolete
Tables, Modified Tables, Obsolete APIs and Modified APIs. This 11i
vs. R12 mapping repository would help to quickly retrofit CEMLIs
that are impacted due to upgrade. The functional information
includes the delta across various modules in R12 Testlink R12
Seeded Test scripts A set of seeded Oracle test scripts for
different modules in R12 that could be executed after an
environment is upgraded. These tests would prelude testing of
customizations in the upgraded environment. These scripts would
help in expediting the test cycle eLearning Kit A ready-to-use
training material in Finance, Distribution, Manufacturing and CRM
modules to accelerate the training phase. Training material would
be on the standard business process across the different modules
iLoad Data Migration iLoad is a tool for data conversion which
leverages HCLs data load templates to load data onto the customer
environment. iLoad is a tested utility that fixes the data file
layout, perform mandatory validations, provides facility to add
customer-specific validation and upload legacy data into R12. The
tool would reduce the lead time in data migration by 8% OPDBA
Monitoring Tool OPDBA monitoring tool helps to gather details
about, Concurrent programs and also monitors the Database
activities and events like Locks, Latches, Waits, Archive logs
generated per day, Average log switch time, Space management and
other database performance related data capturing in RAC or non-
RAC environments. These are typically required as part of post go
live stabilization in Applications and Databases
Slide 25
25 Sample e Biz Suite R12 Implementation Experiences
Slide 26
26
Slide 27
27 Sample e Biz Suite R12 Global Rollout Experiences
Slide 28
28
Slide 29
29 Oracle eBiz Suite R12 Upgrade- Sample Clientele
Slide 30
30 Oracle eBiz Suite ASM Sample Clientele
Slide 31
31 An American multinational conglomerate. Industry
Conglomerate Revenue USD 147.0 Billion Employees 310,00+ Operations
Globally Time Zones 10 Value Delivered Automated the MDM (Master
Data Management), the data flow to the CCLGL for all the value
sets. This would reduce support entry tasks and data managed from
higher hierarchy levels with zero defects. Inbound / Outbound
process was automated to ensure the data goes to different counties
subsystem based on their statutory requirements without any user
intervention. Automated the Ledger assignation to every user, the
manual process takes 60 minutes, after automation the process takes
nearly 1 minute to complete the task for each user. Peak Team Size
20+ Implementation & Rollouts Version R12|| User Base 1000+
Financials modules Implemented a consolidated system to build a new
Corporate Consolidation Ledger using the R12 version and reporting
system for the entire group globally. Build one instance strategy
and addressed the needs for different business segments across the
clients organization and mapped all the clients processes to
standard Oracle flows so as to minimize customizations. Carried out
huge data migration activity. (Approx. volume of data migrated is
14 GB data which consist 3-4 million data.) North America English
APAC English Europe English
Slide 32
32 A Fortune 500 provider of technology solutions Industry
Hi-tech Employees 23,500+ Revenue $ 5.5 Billion Operations Globally
Time Zones 25 Value Delivered With the help of E-Business Tax,
which is a Global Tax Engine, the client was able to reduce cost
and complexity in complying with multiple tax authorities by 10-15%
Improved Accrual Reconciliation Process and automation Accrual
Write- Off feature in R12 has reduced the period close process time
for the client by 15 20% Improved shared service capabilities for
payables by 15-20% Improved TCA architecture and Banking model in
R12 helped the client to have Centralized Master Data and reduce
maintenance effort by 15-20% Flexibility in generating the reports
in required format has reduced customizations by 5-15% Team Size:
Onsite- 16; Offshore- 60 Global R12 Upgrade across 39 countries
Oracle Modules (36 modules in Scope) Order to Cash, Record to
Reporting, Manufacturing Planning and Logistics, Supply Chain
Planning, Procure to Pay, Contracts for Service Version 11.5.10.2
to R12 User Base: 1800+ No. of technical upgrades executed by the
DBAs = 14 No of test cycles = 4 Size of production data = 6.5 Tb
High retro-fitting effort :No of customized objects = 27000 (4000
object impacted due to R12) Huge data migration Upgrade Tool used
Customization Discoverer, Customization Discoverer, Impact
Analyzer, Strategy Templates, COMIT Europe English North America
& Latam English APAC English New Zealand English
Slide 33
33 A leading financial services provider in Oman Industry
Banking Employees 3,500+ Revenue $ 96 Million Operations 7
Countries Time Zones 12 Value Delivered Extension of Payroll
Solution to the newly created business groups. Performance
Management process redesigned and re-implemented Time and
Attendance process redesigned and implemented Enablement of new
functionalities such as Global Deployment, Checklists, Sub Ledger
Accounting, Changes in SLA Provided a bolt on solution for time
entry and integrated it seamlessly with the existing time entry
system Peak Team Size Onsite- 7; Offshore- 3 Implementation and
Upgrade Oracle HRMS (OLM, PMS, Core HR, Payroll, iLearning, OTL);
SCM (iProc, Service Procurement, Procurement Contracts), Project
Management & Costing, Property Manager, Asset Tracker, iExp
Version: R11.5.10 to R12.1.3 User Base: 3000 Upgraded to the most
recent version to ensure continued support and take advantage of
new features. Process design and application design from scratch in
Time and Attendance process area. Lease management design through
Property management Module implementation. Integrations Timecard
integration with Time & labor module. Payroll Rollout Involved
migrating and retrofitting about 3000 HR and Payroll customizations
to different business groups. Middle East
Slide 34
34 Fortune 500 Industrial Manufacturing organization Industry
Manufacturing Revenue USD 4.0 Billion Employees 15,000 Operations
56 Countries Time Zones 6 Value Delivered HCL designed the unique
Engineer-To-Order solution within the ambit of the Global blue
print, that would cover the needs for new pump manufacturing, Spare
parts and S&R business units. Cycle time involved in repair
parts creation including BOM and Routing is reduced from 1 day to
half an hour. Automation of the repair process from the quotation
process to the time until establishing shop floor manufacturing
steps. Built Tax rules and local statutory reports Local process
changes. Peak Team Size 19+ (7 Onsite / 12 Offshore) Application
Implementation, Rollout, Maintenance & Support Version 11i||
User Base 300+ Projects, Financials, Manufacturing and
Distributions modules. Implementation in Pump Division plant in
Netherlands. EMEA regional support & enhancements. Rollout to
new sites in EMEA region. Rollout in Japan sites Designed Unique
ETO Solution Engineer to Order Solution. North America English APAC
English APAC English
Slide 35
35 The 11th largest Tier 1 Automotive Supplier in the world
Industry Manufacturing Employees 35,00+ Operations 27Countries Time
Zones 12 Value Delivered HCL had provided an integrated suite to
applications. Within the first year of the engagement, the client
saved over US$1 million in IT operations without affecting the
quality of the solution. There is a Reduction in problem resolution
time by almost 90% The HCL Offshore Development Team has won the
CVS IT Achievement Award for providing FBO Implementation
solutions, North America Oracle Launch Development work, and
Production Support. Peak Team Size 35+ Implementation &
Rollouts, Maintenance & Support Version R11i|| User Base 500+
Financials & Manufacturing, Distribution modules The clients
wide portfolio of Oracle products includes- Oracle Ebiz Suite
(Oracle Mfg, Oracle Finance, and R11i), People Soft HR (upgraded
from 8.3 to 9.0), Advanced Supply Chain Planning, and Oracle
Demantra. HCL is engaged with the client for the last 9+ years.
North America English APAC English Europe English
Slide 36
36 A Leading Automated Test Equipment Maker Industry Hi-tech
Employees 4,500+ Revenue $ 2.2 Billion Time Zones 12 Value
Delivered Production Support Optimization- Reduction in IT
Intensity 0.7% IT Capacity Optimization- 0.9% saving on IT budget
Project Portfolio Management- 1% Saving on IT budget APM- 15%
saving on IT budget 20-30 % of reduction in IT Costs due to HCLs
offshore-onsite model Transformational outsourced environment with
HCL as a single IT service provider. Team Size 75+(Approx.) Global
Apps Support & Maintenance Oracle Manufacturing, Financial,
HRMS, OM & Distribution and CRM Modules Version R11i User Base
700 users in APAC 300 users in Europe and 350 in NA Global
Application Maintenance for 400+ applications (Oracle ERP, Oracle
Fusion, Primavera etc) 24*7 Support of Oracle ERP Legacy
application support Support for Oracle 11i covering multiple
geographies including Europe, Tokyo and Asia Pacific. Average of
450 Tickets / month Europe English North America English APAC
English
Slide 37
37 A Leading Global cloud computing vendor Industry Hi-tech
Employees 11,200+ Revenue $ 4.5 Billion Time Zones 7 Value
Delivered Up to 20% in cost saving for the company due to an
optimal mix (onsite offshore),ensuring 24x7 service availability
for Business critical operations. Auto Invoice Request performance
tuning by HCL team which brought down processing time from 9 min to
7 seconds, saving close to 50k/annum 24*7 war room coverage during
Qtr end support Improved MTTRs Alert based monitoring for proactive
clearance of stuck Sales Orders Service self tools equipping
business and removing IT dependency Team Size: 45+ Onsite Location:
Americas: Palo Alto Offshore Location: Chennai, Bangalore; INDIA
Global Apps Support & Maintenance Financials and Sales &
Service modules. Custom Portal applications, Middleware systems.
Application servers and Databases Global Support covering APAC,
EMEA and US Support for L2 Application, Operations and
Infrastructure Support. Service Window- Customer defined 20 x 5
coverage (8-12 Onsite/Offshore 3 shifts) 24x7 Global Support Model
for Operations and 16x5 for Applications. Complex environment which
includes EBS, Fusion Middleware and Custom Portal applications
Co-sourced and multi-vendor model SLA Compliance: Resolution 85%
& Response 90% Europe English North America English APAC
English
Slide 38
38 Derived Benefits from business operations Assisted in
database & apps upgrade, splitting database & application
servers to improve performance, configured hardware load balancer
for 7 nodes (unique in the industry) Increased sales revenue by 78%
within 4 months of implementing modules in OM, Shipping, WMS, and
MSCA Global Storage Networking Equipment Mfg. Leading Retail
company in Indiana Largest manufacturers of compact discs in the
United States A Fortune 500 provider of technology Solution for
Pick Ticket Verification as a workaround over Oracle Shipping
module assisted in reducing Cycle time reduced from 6 mins to just
1 min for an organization that handles 50,000 transactions per day
Leader in corrective lenses Introduce efficiency in Supply Chain my
reducing operating cycle time in the Hub Process with Contract
Manufacturer from 7 days to a single day i.e. 85% improvement in
operating cycle time Revenue increase from $500 million to $800
million Global Upgrade of Oracle Apps from 11i - R12 across 39
counties. The No. of R12 modules in scope were 36 and the No. of
customized objects were 27000. Largest provider of conferencing
services in Europe Month-end process takes 3 days to complete.
Streamlined the process to complete the Month- end within a night.
Database performance was improved by enabling Maintaining Scripts
which improves the performance of long running batch jobs
Slide 39
39 Value Creation through Specific IPs ESD iFace to Shippers
PDU PDU Licensing/Entitlement VSOE HCL has developed a mini-module
for Product Delivery Update process. Whenever a new product version
becomes available, the PDU process is triggered to find all active
lines in Service Contracts based on the applicable business rules.
The programs also leverage system information from Install Base.
HCL has developed a pre-built interface to third-party vendors who
manufacture and ship software media to ISVs customers based on
orders or any other trigger HCL has already developed and deployed
frameworks for Electronic Software Download (ESD) set-up in Oracle
Apps, as well as for interface to ESD sites using SOA architecture
HCL has developed solutions in Order Management and Service
Contracts to account for all different scenarios resulting from
VSOE and Non-VSOE applicability Create an account
licensing/entitlement model, eliminate email dependency.
Slide 40
40 Value Creation: Proactive Monitoring Period End Close
Dashboard
Slide 41
41 Industry Best Practice Leaders Dedicated Capability Leaders
for Specialization Tracks Customer Advisory Council Oracle leverage
for Solutions and Delivery Excellence Solution Assets Accelerators
& Tool Kits Process Libraries Repository Customer Value Portal
for Business Improvements Business Benefit Led Transformation
Frameworks OPN Lab with 500+ Training Programs Dedicated Continuous
Improvement Focus Edge Application Integrations Cutting Edge
Business Services, Fusion, etc. Practice Maturity Index Quality
Improvement thru Six Sigma Practice Enablers
Slide 42
42 Assets for Value Delivery Process Libraries Repository
Solution Assets Accelerators & Tool Kits Assets Value
Measurement Repository of solutions Knowledge Management
Slide 43
43 What Makes Us Different? The A-team, always Collaborate to
innovate Client-focused flexibility In the Right Way for the Client
Business before technology Benefits led Goals aligned Doing the
Right Things Industry insight Proven experience Driven to deliver
The Right People
