1Internal Use Only – Not for Distribution
2016 Walmart ProgramDirectHealth Agent Portal
2Internal Use Only – Not for Distribution
Agent Portal Functions
• Home
• Training
• Carrier Certification
• Name Tag Ordering
• Scheduling your Store Staffing Events
• Reporting Store Activity
• Help
3Internal Use Only – Not for Distribution
Getting Started
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Getting Started
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Getting Started
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Getting Started
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Getting Started
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Home
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Training
10Internal Use Only – Not for Distribution
Carrier Certification
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Carrier Certification
12Internal Use Only – Not for Distribution
Name Tag Ordering
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Scheduling Sales Events
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Scheduling Events Basics
• What is a Sales Event
• Why do I need to Schedule Work Hours
• 5 Time Slots Available– 9 AM to 1 PM
– 10 AM to 4 PM
– 11 AM to 3 PM
– 1 PM to 5 PM
– 3 PM to 7 PM
• Hours must be Schedule for all events in the Walmart Store from 10/5/2015 to 1/31/2016.
15Internal Use Only – Not for Distribution
Scheduling Events Timeline
• Dates that are not outside of 15 calendar days will not be available for scheduling new events.
• You have the option to modify or change your events.
• Once you meet your limit of 5 permissible changes or cancels, you will require escalated intervention to cancel events.
Number of Permissible Changes/Cancels
Required Days Prior to Creating New Event
Required Days to Change Event
Required Days to Cancel Event
5 15 Days 7 Days 7 Days
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Schedule Events
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Viewing, Changing, and Cancelling Scheduled Events
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Calendar
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Calendar
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Modify Event
21Internal Use Only – Not for Distribution
Cancelling Event
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Reporting Activity in the
Store
23Internal Use Only – Not for Distribution
Reporting Your Store Activity
24Internal Use Only – Not for Distribution
Reporting Your Store Activity
25Internal Use Only – Not for Distribution
Reporting Your Store Activity
26Internal Use Only – Not for Distribution
How do I get Help?
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Help
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Help
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Help
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Help
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Help
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Thank you