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1IST-1999-11577
22Eye-2-Eye
Fitness-for-Purpose of Person-Person
Communication Technologies
SINTEF N
Instituut voor Doven NL
Tandberg N
Nottingham University UK
Telenor N22Eye-2-Eye
2IST-1999-11577
22Eye-2-Eye
VideoVideo
TextText
AudioAudio
Virtual RealityVirtual Reality
AudioAudio++
VideoVideo
AudioAudio++
Text-Chat
DataData
AudioAudio
++
++
Avatar
Telephone
Videophone
SharedApplications
Bandwidth
3IST-1999-11577
22Eye-2-Eye
Industry Needs to Know
• Which Technologies have Different Uses & Cost-Benefits?
• What are the Set-Up Requirements for Different Users & Tasks?
• How can Rational Business & Service Decisions be Made?
Comparative Data Required for AnswersComparative Data Required for Answers
4IST-1999-11577
22Eye-2-Eye
Eye-2-Eye Solution
Human CommunicationEfficiency
Human CommunicationEfficiency
User SatisfactionUser Satisfaction Physical Environment
Physical Environment
QoS EquipmentQoS Equipment
QoS CodecQoS Codec
QoS NetworkQoS NetworkFitness-for-Purpose
Modellingfor
Technical Development& Application
5IST-1999-11577
22Eye-2-Eye
Structure of the Workplan
Define & PrioritiseScientific & MarketKnowledge
Conduct Experiments
Analyse Cost-Benefit
Exploit Results
Disseminate Results
Fitness-for-PurposeEvaluation Tool
Fitness-for-PurposeEvaluation Tool
Cost-Benefit Analysis ToolCost-Benefit Analysis Tool
Fitness-for-PurposeGuidelines
Fitness-for-PurposeGuidelines
6IST-1999-11577
22Eye-2-Eye
Key Exploitable Results
Fitness-for-Purpose Evaluation ToolFitness-for-Purpose Evaluation Tool
Fitness-for-Purpose GuidelinesFitness-for-Purpose Guidelines
Cost-Benefit Analysis ToolCost-Benefit Analysis Tool
Manufacturers
Network Providers
Service Providers
Standards Bodies
Service Integrators
Usability Practitioners
Research Organisations
Target AudiencesTarget Audiences
7IST-1999-11577
22Eye-2-Eye
Main Achievements Month 6
• State of the Art
• Requirements for Baseline Experiments
• Dissemination & Use Plans
8IST-1999-11577
22Eye-2-Eye
State of the Art
• Distinction between Media Effects and Media Preferences
• Focus on– Communication Tasks and Outcomes High in
Socio-Emotional Content– IP-based Real-Time Communication for both
Fixed and Mobile Networks
• Dyadic & Group Communication
9IST-1999-11577
22Eye-2-Eye
Baseline Experiments
• Situations where Task Outcomes are:– Media Sensitive – Dependent on Non-Verbal Behaviour
• Study of Media Preferences• Tests of Medium Effects
– Trust– Negotiation / Persuasion – Joint Problem Solving
10IST-1999-11577
22Eye-2-Eye
Dissemination
• Contributions to Standards Bodies– ETSI TC HF– ETSI EP TIPHON (WG5 Multimedia
Services)– IETF, ITU-T, IMTC, EURESCOM
• External Workshops
()
?
11IST-1999-11577
22Eye-2-Eye
Iterative Development
Results of AC314
Vis-à-Vis
External
Workshop
Results of Field
ExperimentsResults of Baseline
Experiments
Results of Laboratory
Experiments
Year 1 Year 2 Year 3
Usability & Impact Results
Usability & Impact Results
Usability & Impact Results
FfP Guidelines
Cost-Benefit Analysis Tool
FfP Evaluation Tool
FfP Guidelines
Cost-Benefit Analysis Tool
FfP Evaluation Tool
FfP Guidelines
Cost-Benefit Analysis Tool
FfP Evaluation Tool
External
Workshop
External
Workshop
12IST-1999-11577
22Eye-2-Eye
Contact Details
Dr Peter BrooksSINTEF Telecom & Informatics
i2i Project Manager
Tel +33 2 96 95 35 01
Videophone +33 2 96 95 36 12
Http://www.sintef.no/units/informatics/projects/eye2eyeHttp://www.sintef.no/units/informatics/projects/eye2eye