1March 4 – 6, 2013

Transforming Your Organization to Blended Learning: A Paradigm Shift

Presenters: Sharon L. Burton and Dustin Bessette7th International Technology Education Development Conference

Valencia, SpainMarch 2013

Virtual Presentation

This document is confidential and is intended solely for the use and information of the client to whom it is addressed.

2March 4 – 6, 2013

Welcome to our presentation. Thank you for joining us!

Sharon L. BurtonDoctoral Student

National Graduate School of Quality Management

Dustin Bessette Doctoral Student

National Graduate School of Quality Management

3March 4 – 6, 2013

ABSTRACT

Organizations face challenges in transforming their instructions into effective blended learning formats. Barriers include administrative challenges, system challenges, course design concerns, faculty preparation, and quality assurance. The presentation details how to cross these barriers and develop an affective and quality blended learning program. Participants will enhance knowledge on overcoming the administrative challenges (e.g., awareness deficiencies, plans, and goals), system challenge (e.g., platforms to house the educational materials, conferencing equipment, and bandwidth concerns), faculty competencies (e.g., online delivery, active learning, and participant engagement), as well as measuring for quality assurance and compliance. Additionally participants will better understand the benefits of blended learning such as enhanced access to personalized learning and development, increased flexibility for instructors and learners, increased global interaction, and amplified cost benefits. This presentation will provide a model to leverage blended learning and improved productivity.

Keywords: Transformative; Blended Learning, Hybrid Learning, Paradigm Shift.

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AGENDA

1. Blended learning defined

2. Understanding challenges

3. Project team composition

4. Analysis

5. Selecting resources

6. Recap & questions

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Purpose: The presentation provides audiences with an avenue to overcome barriers (i.e., administrative, system, and faculty development) for transforming organizations into quality centered blended learning educational forces.

Audience: Individuals and organizations interested in transforming their organizations into blended learning.

Individuals and organizations interested in enhancing their blended learning programs.

Purpose and Audience

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Objectives: Provide audiences with guidance to overcome:

Administrative challenges (i.e., awareness deficiencies, plans, and goals

System challenges (i.e., platforms to house the educational materials, conferencing equipment, and bandwidth concerns

Faculty competencies (i.e., online delivery, active learning, and participant engagement)

Methodology: This prescribed information delivery approach is based on andragogy (adult learning) with a focus on delivering information through learning objects, and learner-centered paradigms.

Objectives

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Blended Learning Encompasses Numerous Types of Learning

Inte

rconnec

ted

Interconnected

ParadigmShift

Paradigm

ShiftPar

adig

m

Shift

Inte

rcon

nect

edInterconnected

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Administration Challenges

We must identify and address challenges - as a team!

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System Challenges

We must identify and address challenges - as a team!

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Facilitator Development in Distance Education

We must identify and address challenges - as a team!

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What else is needed to move forward?

Project Requirements

Project Management Skills

Communication Skills

Distance Education Knowledge

Planning/Organization Skills

Select Leader from Key Areas (i.e., Administrative, Systems, Faculty)

Develop Project Charter

Develop Project Plan

Risk Management Strategy

Set Project Start Date and End Dates

Key Points

We must identify and address challenges - as a team!

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Analysis

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Research

Determine Industry Trends Via

Literature Reviews

Educational Reports

Benchmarking

Interviewing Organizational Leaders

Interviewing Facilitators

Questionnaires/Surveys

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Example Analysis and Research Topics

Adequate Time to Prepare

Rewards & Incentives

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Interactive Model

Interactivity

Inter

activity

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Technology: Ensure it is a fit

Understanding the needed technology to build a facilitator education and development program

Ensure andragogical teaching and learning methodology

Reduce Angst for the Team

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Recap How to Deliver a Faculty Development Program

Keep in mind

Key: People, Technology, Process

Adult Learning (Andragogy)

Instructional Design (Technology)

Quality Management

Instructional Design (Technology)

Do Your Research

Be willing to think and act “out of the box”…paradigm shift

You are the key to change and advancement

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Allen, I. E., & Seaman, J. (2011). Going the Distance: Online education in the United

States, 2011. Wellesley, MA: Sloan Consortium.

 

 Bonk, C. J. (2009). The world is open: How web technology is revolutionizing education. San Francisco,

CA: Jossey-Bass, a Wiley imprint.

Burrell, D.N., Todd, A. & Quisenberry, W. (2012). Teaching Using Distance Education. Paper presented

at the 2012 National Conference on Higher Education, West Chester, PA.

Chandra, V., & Fisher, D. L. (2009). Students’ perceptions of a blended web-based learning

environment. Learning Environments Research, 12, 31-44.

 

References

19March 4 – 6, 2013

Downing, S. G. (2005). A study of online faculty preparation for online teaching: Determining a best

practices model. Available from ProQuest Dissertations and Theses database. (UMI No.

3187792)

Duffey, D. R., & Fox, C. (2012). National educational technology trends: 2012. State leadership

empowers educators, transforms teaching and learning. Glen Burnie, MD: State

Educational Technology Directors Association (SETDA)

Lawler, P. A. & King, K. P. (2000). Planning for effective faculty development: Using adult learning

strategies. Malabar, FL: Krieger Publishing Company.

Mapuva, J., & Muyengwa, L. (2009). Conquering the barriers to learning in higher education

through e-learning. International Journal of Teaching and Learning in Higher Education,

(21)2, 221-227.

References

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Sharon L. Burton’s Background Burton is the Global Products & Services Systems Integration Group Training Manager in

Baltimore, MD. Previously she led human capital, training, leadership, customer service, and diversity initiatives in consulting, and published two books, “Quality Customer Service: Rekindling the Art of Service to Customers,” and “Diversity: Just What Is It And Why Does It Keep Changing?” Sharon’s professional background includes standing up the Operations Training, and the Quality Assurance and Compliance departments for a major financial institution.

Burton holds two Masters of Business Administration degrees (Human Resources Management, and Management) from the American InterContinental University. She received a B.S. degree from Florida State University in Criminology where she concentrated and interned in forensics.

Academically, Burton is presently a doctoral student with the National Graduate School of Quality Management. Sharon holds two certifications, Human Capital Strategy and Kirkpatrick Four Levels Evaluation, as well as a certificate in training. Sharon will present at Society for Applied Learning Technologies Conference 2013, the topic, Delivering Affectively in Virtual Environments: ROI and Improved Productivity. She presented at several conferences, the Society for Applied Learning Technologies Conference 2011, Toastmasters International District 36 Spring Conference 2011, the National Association for Black Accountants Conference 2008, and the Delaware Youth Summit 2008.

Burton lives in Wilmington, Delaware. She has one daughter, Yoshino N. Woodard, who is a supply chain management specialist holding a M.Sc. in Industrial Engineering.  

21March 4 – 6, 2013

Dustin Bessette’s Background Dustin currently serves as the Regional Water Safety Coordinator for the New York State

Office of Parks Historic Preservation in the Taconic Region. Here, he led training for New York State’s lifeguarding staff through various process of employment, tested lifeguard's through controlled physical tests, conducted field visits, recorded aquatic reports, and assisted in hiring & coordinating employees in four different parks for five different swimming facilities.

Academically, Dustin is currently a doctoral student with the National Graduate School of Quality Systems Management earning a doctorate degree in business administration. He has earned two undergraduate degrees, one Associate of Sciences in Biology and Chemistry and a Bachelor of Science in Real Estate Studies. Further he has earned 30 credit hours towards a Sustainable MBA degree and is enrolled and in process of another graduate MBA degree.

He has presented at several conferences including, Intellectbase International Consortium (Nashville 2011, Atlanta 2011, and Las Vegas 2012), Eco Summit 2012 (Cleveland, OH), Association for Advancement Computing Information (AACE) (Montreal, QC), virtually presented at the 5th Annual International Conference on Education, Research, and Innovation (ICERI) (Madrid, Spain), and will soon present his accepted papers at the Society for Applied Learning Technologies (SALT) Conference (Orlando, FL) in March 2013, Florida Academy of Sciences (Miami, FL) in March 2013, and virtually at the 7 th International Technology, Education, and Development (INTED) (Valencia, Spain) in March 2013.

Bessette has also published in peer reviewed journals for the Intellectbase International Consortium as well as reviewed graduate work for the Academy of Management.

Dustin lives in upstate New York in the Hudson valley Region just west of the Massachusetts Berkshires.

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Contacts for Questions About the Presentation

Sharon L. BurtonDoctoral Student

National Graduate School of Quality Management312sbdba@ngs.edu

sharonlburton2@comcast.net302-661-1852 (Home Office)

410-383-5947 (Work)

Dustin BessetteDoctoral Student

National Graduate School of Quality Management212dbdba@ngs.com

dbessette@stu.ngs.combessette64@yahoo.com

518-965-0775 (Home Office)