1 Monthly Report : May 2012 WC Province Presented by Y Simons 06 June 2012 Terminal buildings of the LANSERIA AIRPORT GAUTENG PROVINCE First Quarter Report

1

Monthly Report : May 2012WC Province

Presented by Y Simons

06 June 2012

Terminal buildings of the LANSERIA AIRPORT

GAUTENG PROVINCEFirst Quarter Report

2

1.Purpose of Presentation, Vision and Mission.

2.Overview of Gauteng Province

3. Footprint

3. Human Resources Management

4. Financial Administration

5. Counter Corruption and Security Services

6. Information Services

7. IGR and Stakeholder Management

8. Projects

9. Core Business Operation Reports

Table of Contents

3

Purpose

• To inform the Portfolio Committee of Home Affairs about the Gauteng Department of Home Affairs state of the Province as at 30 June 2012.

4

Vision and Mission

Vision A safe, secure South Africa where all of its people are proud

of, and value, their identity and citizenship.

Mission The efficient determination and safeguarding of the identity

and status of citizens and regulations of immigration to ensure security, promote development and fulfill our international obligations.

5

Late Registration of BirthChild passportsRectification

Identity documentsPersonal AmendmentsRectificationsPassports and Travel Documents

Death RegistrationsFull B/M/D Certificates

Civil marriageCustomary marriageCivil Union marriage

Birth RegistrationAdoptionsForeign BirthRe-Registrations

Home Affairs Value Chain

6

Minister’s Delivery Agreement 2011/12DHA focused Medium Term Strategic Framework Outcomes:

All people in South Africa are and feel safe

Securing the identity and status of citizens

An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship

Service delivery access and quality.

Specific target areas that the Province support include:

• The registration of every child birth within 30 days of delivery.

• The issuing of identity documents to every South African 16 years and above.

• Registering of all deaths and the provision of accurate statistics in this regard by the end of each financial year, covering the previous calendar year.

• Turnaround times for all services, queuing times and unit costs per service

• The maximum distance for a citizen to travel to access Home Affairs services.

7

Gauteng Province Management Team:

Head: Marabastad RRC Solani Ntukwana

A/Provincial Manager: Gauteng

Mpho Moloi

Finance & Support :Pumeza Mdwara

DMO: JHB Metro Lungile Mkhulise

DMO: West Rand and Sedibeng Districts Lerato Afilaka

DMO: Tshwane Metro Ncomeka Mlenzana

DMO: Ekurhuleni Metro Mamokubung Moeketsi

Head: Port of Entry Themba Mgabe

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3 x Metro: (City of Johannesburg, City of Tshwane, Ekurhuleni Metro), 2 x District Municipalities (West Rand, Sedibeng), 1 x Refugee Centre: Marabastad, 2 x Land Port: (Lanseria Airport and Waterkloof Air Force Base).

GP Geographical outlay

9

Item Gauteng South Africa GP as % of SA

Area (sq.km.) 17010 1219 090 1.4

Population (2001 Census)* Population estimates 2011

8 837 00011 328 203

(Growth – 22%)

44 819 76850 586 757

19.7%22.39%

Unemployed 25,2% * 26%

With 22.39% of SA’s population - GP is the highest contributor to GDP (*33.7%)

PREVAILING INDUSTRIES:• Construction• Manufacturing• finance, real estate and ICT business

UNEMPLOYMENT:• At 26% Gauteng is the fifth highest although higher than the national average standing at 25.2% in 2012..

POVERTY:• High poverty levels in informal settlements

*Provincial Profile Gauteng released 2007, Quarter Labor Force Survey (1st Quarter 2012), P0441/P04413 3rd Quarter 2011 & Mid year population estimates 2011

Population and Socio-economic Indicators:

10

Gauteng Province Footprint

11

Gauteng Province Footprint: Total 65 Offices/BranchesMETRO/DISTRICT MUNICIPALITY NUMBER OF OFFICES PER REGION

Johannesburg Metro 17 Offices/Branches including Lanseria Airport

Sedibeng and West Rand Districts

Tshwane

Ekurhuleni

OR Tambo Airport is in GP but reports in HQ

17

17 including Marabastad and The Showground Office

14

12

Human Resource Management

13

Total EstablishmentFilled as at 1 April

2012Vacant Funded

1 647 1 467 180

Capacity Rate 89% 11%

PROVINCIAL CAPACITY SUMMARY – FILLED AND UNFILLED POSTS

All 180 vacant funded posts are in the various stages of recruitment (Advertisement, Short-listing, Interviews, Security Checks , Assumption of duty and induction).A project is in place to ensure that these are completed by the 31st August 2012. The Project Manager is the Director Finance and Support under whose portfolio HR falls. The next slide explains the project progress so far

All 180 vacant funded posts are in the various stages of recruitment (Advertisement, Short-listing, Interviews, Security Checks , Assumption of duty and induction).A project is in place to ensure that these are completed by the 31st August 2012. The Project Manager is the Director Finance and Support under whose portfolio HR falls. The next slide explains the project progress so far

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Filling of 180Vacancies POSITION LEVEL NO OF POSTS ADVERTISED NO

ADVERTISEDSHORTLISTED INTERVIEWE

DCLEANER/GROUNDSMAN 3 11 YES 11 NO NOSECURITY GUARD 3 2 NO 0 NO NOADMIN CLERK (HOSPITALS) 5 1 NO 0 NO NOFRONT OFFICE CLERKS / ADMIN CLERK (MOBILE UNITS) / CASHIER /

6 46 YES 23 NO NO

IMMIGRATION OFFICERS 6 15 NO NO NOREGISTRY CLERKS 6 7 NO NO NOREFUGEE RECEPTION OFFICERS

6 1 NO NO NO

CAC / SECRETARY 7 30 NO NO NOSAO / SEWP / 8 19 YES 2 NO NORSDO / RRO MANAGER 8 11CoIO 8 4 YES YES YESASD 9 24 YES 8 5 5DD 11 8 YES 1 4 4CD 14 1 YES YES YESTOTAL 180 45 9

15

Employment Equity:

GP: Demographics vs GP workforce:

African: 73.8% : 90.2 % represented

White: 19.9% : 7.4% represented

Coloured: 3.8% : 2.2% represented

Indian: 2.5% : 0.2% represented

Gender: 100% Female vs 0% Male at SMS level

61.5% female vs 38.5% male over al

Disabled: 9 persons = 0,6%

SALARY LEVEL

AFRICAN COLOURED INDIAN WHITE TOTAL

F M F M F M F M F M

3 58 20 1 0 0 0 0 0 59 204 1 0 0 0 0 0 0 0 1 05 2 8 0 1 0 0 0 0 2 96 571 338 19 5 2 0 52 17 644 3607 54 43 2 1 0 0 16 3 72 478 77 75 1 1 0 0 5 5 83 819 3 2 0 0 0 0 0 0 3 2

10 8 21 0 1 0 1 4 3 12 2611 0 0 0 0 0 0 0 1 0 112 0 4 0 0 0 0 0 0 0 413 6 0 0 0 0 0 0 0 6 0

Total 780 511 23 9 2 1 77 29 882 550

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Performance management

2012/2013 Performance Cycle:•Performance agreements signed: 99% compliance•Performance assessment for the 2011/12 financial year: 100%

•Moderation process for 2011/12 assessment cycle: 95% complete

Explanation for Deviation• The 1% deviation is as a result of maternity

leave and some such instances.• Full compliance

• Moderation Committees are in the final stages of completion of the process

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Training & Capacity buildingTraining

• 4 x SMS Member attending the SMS Development Programme at WITS University • x Line Managers attending the New Management Development Programme • x Emerging managers development programme.• Supply Chain management process/function for decentralisation• Transport management

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Financial Management

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Budget

GAUTENG 352,128 70,012 282,116 19.9%

PAYMENTS 350,260 69,711 280,549 19.9%

COMPENSATION OF EMPLOYEES 325,444 67,528 257,916 20.7%

GOODS AND SERVICES 24,816 2,183 22,633 8.8%

PAYMENT FOR CAPITAL ASSETS 858 61 797 7.1%

MACHINERY & EQUIPMENT 831 61 770 7.3%

SOFTWARE AND INTANGIBLE ASSETS 27 – 27 –

TRANSFERS AND SUBSIDIES 1,010 240 770 23.8%

PROVINCIAL AND LOCAL GOVERNMENTS 57 – 57 –

DEPARTMENTAL AGENCIES & ACCOUNTS 23 – 23 –

HOUSEHOLDS (HH) 930 240 690 25.8%

BUDGET ALLOCATION

EXPENDITURE AS AT 30 JUNE

2012

FUNDS AVAILABLE

R'000 R'000 R'000

PROVINCE% BUDGET

SPEND

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GAUTENG BUDGET ALLOCATION

COMPENSATION OF EMPLOYEES

GOODS AND

SERVICES

TRANSFERS AND SUBSIDIES

PAYMENT FOR CAPITAL ASSETS

GRAND TOTAL

NO OF FILLED POSTS

AMOUNT

NO OF FUNDED VACANT POSTS

AMOUNTTOTAL

FUNDED POSTS

TOTAL COMPEN-

SATION OF EMPLOYEES

R'000 R'000 R'000 R'000 R'000 R'000 R'000

1 467 302 094 180 23 350 1 647 325 444 24 839 987 858 352 128

•Overtime - Allocation: R1M - Payments: R260 153.86 all made within 30 days - Requests submitted: R3 410 553.52

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Revenue CollectionName of Office Revenue Collected 2012/13 Revenue

Collection April – June 2012/13

% Difference Q12012/13 vs Q1 2011/12

April May June Total Total

Jhb Metro 4 452 154 9 822 352 13 692 357 27 966 863 27 966 863 6 741 603

Tshwane Metro 503 770 7 061 497 11 297 861 18 863 128 18 863 128 13 640 994

Ekurhuleni Metro 3 878 894 6 153 585 10 100 893 20 133 372 20 133 372 4 097 708

Sedibeng District 2 924 867 1 106 270 1 775 530 5 806 667 5 806 667 (5 946 687)

West Rand District 667 822 1 208 961 2 059 622 3 936 405 3 936 405 3 936 405

Lanseria POE - - - - - (3,750 )

Total 12 427 507 25 352 665 38 926 263 76 706 435 76 706 435 22 466 273

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Property Management.

GP has a total number of 28 Leased building of which 17 are on a month to month lease

GP has a total number of 13 state owned buildings

The remaining 24 offices out of 65 are either in Thusong Centers or Municipal Buildings

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Office Refurbishment: • Offices refurbished to conform to the DHA Corporate Model:

- Ennerdale

- Eldorado park

- Devon

- Duduza

- EkangalaThese are Offices which were planned for FY 11/12 but have only been signed off in the 1st

quarter Achievements in Finance and Supply Chain Management:• Provincial SCM Function successfully activated without dedicated capacity• Director Finance and Support appointment is a good thing

Challenges:• Province unable to register service providers on suppliers database – causing delays in

issuance of BI 488 – D:F&S escalated to CD: SCM

Actions going forward:• Quarterly Asset verification • Relevant SCM Structures appointed in writing by D: Fin & Support, • Inspection Teams mandated to do physical inspection of assets in offices• Disposal project – commenced (1) reprioritize usable assets

(2) dispose of obsolete furniture & equipment

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No Condition Requirement

Good Fair Poor Un roadworthy

Jhb Metro 46 10 31 5 5 Need to be replace

Tshwane Metro 50 2 24 24

Ekurhuleni Metro 37 10 20 7

Sedibeng District 21 2 15 4

West Rand District 19 16 3

Marabastad RRC 5 5

Lanseria POE 4 2 1 1

PM Office 9 7 2 1 Panel Beating1 Replacement

Total 191 33 112 46

Transport Management:

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Mobile Offices: Office Reg. No Driveable Yes/No Functional Yes/No

Akasia XLX 769 GP Yes Yes

Pretoria VGN167GP Yes NoJohannesburg VJK728GP Yes Yes

Soweto VGM603GP Yes No

Krugersdorp VGM586GP Yes Yes

Vereeniging VJK730GP Yes No

Vereeniging VGM588GP Yes No

Germiston VDC532GP Yes No

Springs VHH008GP Yes No

Springs VGN170GP Yes No

10 5

CHALLENGES:•3 x not connecting although satellite dishes are there•2 x require computers•1 x requires a link star to connect

26

Counter Corruption and Security Services

27

Investigations: Output Volumes as at end JUNE 2012

Cases received 42

Under investigation 8

Investigations finalised 34

Referred to Labour Relations 14

Dismissed 3

Criminally charged 2

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Information Services

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Hospital Connection

PROVINCE BASELINE ANNUAL TARGET

Q1TARGET Q1 ACTUAL PERFORMANCE

SOURCE OF EVIDENCE

1. GP 19 12 7 3 Parklane, Garden City,Mulberton

MOU/IT REPOR

Due to Audit process the remain 4 Hospital could not be connected because IT equipment could not be released . The remaining Hospitals for the 1st Quarter will be incorporated into the 2nd Quarter .

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IGR and Stakeholder Management

31

Municipality Meeting & purpose Status

West Rand District Municipality Speakers ForumDiscussion on the new constitution of DHA stakeholder Forum

Active

Randfontein Local Municipality Stakeholder Forum:-To advance the NPR Campaigns-Ensure LRB mop up is successful-Intensify mobile outreach programmes-Resuscitate and strengthen stakeholder forum

Active

Mogale City Local Municipality Stakeholder Forum:

To advance the NPR Campaigns-Ensure LRB mop up is successful-Intensify mobile outreach programmes-Resuscitate and strengthen stakeholder forum

Active

Merafong Local Municipality Stakeholder Forum:


Active

Westonaria Local Municipality Stakeholder Forum:


Active

Stakeholder Forum Management

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Sedibeng District Municipality Speakers ForumDiscussion on the new constitution of DHA stakeholder Forum

Active

Midvaal Local Municipality Stakeholder Forum:


Active

Emfuleni Local Municipality Stakeholder Forum:


Active

Lesedi Local Municipality Stakeholder Forum:


Active

Stakeholder Forum Management Cont

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Ekurhuleni Metropolitan Municipality

EMM/DHA Stakeholder Forum has not met in the month of June due to unavailability of committee members.

Date of meeting awaited from Speaker’s office

COJ Metropolitan Municipality 31 May 2012 In the process of launching regional forums in order to properly form the Metro Forum , however there is a project that is taking place between the City and DHA , EPWP recruited 200 volunteers for a period of 12 months to assist with service delivery in all DHA offices within the City.

Stakeholder Forum Management Cont.

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Tshwane Metropolitan Municipality Launch of the Metropolitan Stake holder Forum on the 27TH June 2012 at the City Hall

Launch of the Tshwane Metropolitan Municipality Stakeholder Forum , all regions launched before.

RRC Inform the Angolans about cessation of their status as Refugees

Stakeholder Forum Management Cont.

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Projects

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Worst Performing Office Germiston

Areas Identified Recommendations

Office Manager was still on leave feedback of the inspection

outcomes to be communicated on his return 2012-07-05 by the

DMO:

Findings inter alia:

Lack of Quality Assurance on reports and statistics submitted by

the office.

Unauthorised people found in restricted areas

Management of fleet

HR matter/ Lack of compliance with leave policy

Security of documents

No Floorwalker

No means to measure the time it takes for clients in the office

No complaint register and effective way of dealing with queries

Head of Office to take charge and monitor reports submitted

by the office

Internal memo issued by DMO regarding hawkers and

unauthorized clients in restricted areas.

who is responsible for the region to give training i.r.t safe

keeping of keys and management of logbooks

The role of managers in monitoring leave and ensuring that

leave forms are submitted on time. Introduction of time off

register by the LOM and monitoring thereof.

Supervisors to assist with floor walking during peak times

Time cards to be introduced.

Complaint register to be maintained and updated with LOM taking charge and monitoring

37

Worst Performing Office Germiston

Areas Identify Recommendations

Computers at counters not working

No dedicated registry for the office

No use of handover certificates

Permitting not compliant to service standards

No interface between CS management and law

enforcement

Law enforcement without lockable cabinets leading to

documents left unsecured

Requests made to the DG who indicated that no exceptions will be

attended waiting for the instruction that will allow move of assets.

In the interim CPU for LOM used at the counter.

Applications dating back January 2012 not yet dispatched,

assistance requested from A:CD Permitting. Still waiting for

feedback

Management to be more visible in the affairs of IMS DMO to

monitor the relationship

Requested a list of requirements for law enforcement for us to procure necessary equipment’s

38

Worst Performing Office Centurion


- Ramp completed, certificate issued to accommodate at 75 clients at

a time

- Staff to be assertive and pro-active in advising clients of the office

challenges on an hourly basis

- Ensure that everything within staff area of responsibility is 100%

actioned and adhered to

- Dept to acquire a new office space that will be

compliant without any pressure from other

tenants

- Regular meetings and visits by DMO

- Counter corruption and security to resolve the

replacement of stolen computers

39

Worst Performing Office Soshanguve


- Acting Head Office Mr Nlkwana has

- embarked on a number of control measures like ensuring that there

is job segregation, ensuring that people understand what is

expected of them at work, dealing decisively with late coming and

leaving early from work, etc

- There has been great improvement on office operations including

staff conduct, however there are still concerning security and

corruption concerns

- Great improvement on late coming and absenteeism levels

- Customer service levels are surely improving

- Standard Operating procedures are adhered to a greater extent

- The issue of lost ID’s is being dealt with by Provincial counter

corruptions and has been handed over to Labour Relations for

urgent intervention

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Filing at TIRRO(Marabastad Satellite Office)

BACKGROUND AND DISCUSSION

• The Acting PM had a meeting with entire Gauteng Management team to discuss any assistance that could

be offered by the Province to the Refugee Centre Tirro when some disorder erupted in this premises.

• It was discovered that the filing system was not conducive and ideal enough to promote free-flow of

processes. The RRO’s and RSDO’s are not allowed to assist in filing activities hence capacity was drawn from

Gauteng Province.

•We had fourteen personnel from Gauteng Province who started on the 10 th of July 2012 with training and started

with the actual project on 11th of July 2012. The approach that was adopted was to group these files per country

per year.

• With the period they stayed there (13 days in total) they finished only two countries, Ethiopia and Burundi (A

total number of 1200 files were filed per day).

The project proved to be time consuming and costly, as all these participants had to be booked in for

accommodation around Pretoria.

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FINDINGS

The project has not been finalized as there are still a number of countries to be dealt with.

We cannot continue with the officials from the Province as their services are needed in their

original offices.

The completed countries still need to be captured on a data base and filed in designated

areas on the bulk filers that are still on order.

The data capturers and the spread sheets still need to sourced, in the week of 23 July

2012

The completed files have not made much difference as far as turnaround times in pulling

the files are concerned because they were not filed in numerical order as the standard

approach, however, as soon as the database is implemented this will be in order,• RECOMMENDATION

• To source data capturers urgently to start with capturing files accordingly.

• The SANDF staff that have been assisting in Immigration /permitting section could be an option to

explore to run with the project and put it to rest or alternatively to source or deploy plus-minus 50 contract

workers for a period of six months.

42


Categories

Burundi Ethiopia Total

RI - REPORT FOR INTERVIEW 352 5260 5612

RU - REJECTED AS UNFOUNDED 208 7121 7329

CD - COLLECTIVE DECISION 0 88 88

A - APPROVED 235 1103 1338

FR - FINAL REJECTION 99 269 368

MU - MANUFESTLY UNFOUNDED 16 272 288

D - DOMANT 324 266 590

43

Duplicate ID Project as at 30 June 2012DM Office Total of

ApplicationsType of Duplicate Id's Issued Total of

EnquiriesMultiple Sharing

Jhb Metro 193 141 52 137 Total 193 141 52 137West Rand 68 34 34 0 68 Total 68 34 34 0 68Sedibeng 67 33 34 0 67

Total 67 33 34 0 67Ekurhuleni Metro 49 27 8 0 56 Total 49 27 8 0 56Tshwane Metro 201 117 74 15 106 Total 201 117 74 15 106

GP Grand Total 578 352 202 15 434

44

Core Business Operations

45

Immigration Inspectorate: allMonthly target in relation to baseline

Target April 12

May 12 June 12

Total for Q1

Nr illegal foreigners detected 100% 1860 1041 1430 4331Nr of illegal foreigners detained

100%

1435 846 1361 3642Nr of illegal foreigners released

100%

113 147 115 375

46

PERMANENT RESIDENCE PERMITS: APRIL 2012

CATEGORY

OUTSTANDING FROM PREVIOUS MONTH

RECIEVED APPLICATIONS FROM APPLICANT.

SENT TO HUB FOR ADJUDICATION.

APPROVED FROM HUB

REJECTIONS FROM HUB

TOTAL OF PR APPLICATIONS NOT FINALIZED

26 (A) 67 58 58 1 0 126 (B) 73 72 109 3 0 526 (C) 229 58 25 2 0 24226 (D) 8 3 2 0 0 2SEC 27 (A) 55 37 27 2 0 20SEC 27 (B) 119 51 83 4 0 45SEC 27 (C) 36 13 28 0 0 9SEC 27(D) 62 47 51 1 0 39SEC 27 (E) 4 4 1 0 0 3SEC 27 (F) 5 0 0 0 0 0SEC 27 (G) 68 67 66 1 0 1TOTAL

726 410 450 14 0 367

Permanent Residence Permits:

47

PERMIT TYPE Outstanding from Previous Month

Applications Received from Clients during current month

Permits Approved

and Received from Hub

Outstanding

Applications at the

Hub – Post October

2010

Outstanding

Applications at the Hub – Pre October

2010

Rejection

s from Hub

Total of TRP

Applications not

finalized

Visitors 1269 1041 940 132 86 43 1464

Study568 440 566 22 29 84 478

Treaty2 1 2 0 0 0 1

Business524 16 51 2 0 17 472

Medical363 31 58 2 2 2 342

Relative10543 834 2910 18 60 360 7951

Quota Work 264 78 41 7 21 5 291

General Work7479 438 1163 22 40 134 6561

Exceptional Skills54 22 38 0 0 0 36

Intra Company526 45 29 0 0 4 538

Retired persons6 4 10 0 0 0 0

Corporate 16 83 75 0 0 3 14

Exchange0 0 0 0 0 0 0

Total21614 3033 5883 205 238 652 18148

Temporary residence Permits r1

48

REFUGEE RECEPTION OFFICES Month Number Asylum Seeker Permits

ExtendedNew arrivalsApril:5539May:12099June:9222

April 25039

May 22256

June 21485

Total 67780

Month Interviewsconducted

Adjudicated Pending Granted Rejected

UNF MU

April 5539 5539 - 41 1177 4321May 6948 6948 506 16 2237 4314June 3712 3712 5510 205 1805 1702Total 16199 16199 6016 262 5219 10337

Status determination:

49

Ports of Entry

MAY 2012 STATISTICS - MONTHLY OPERATIONAL REPORT – LANSERIA PORT OF ENTRYFlights Pax/

Crew Pax/Crew Pax/Crew Pax/Crew OPL BAY Penaltie

sSailing Probiti

onAdmiss

ionStow- Crew

in / out Arrival Arrival Departure

Departure Permits Permits Issued Notices Notice Refused

aways

SAC Foreigner SAC Foreigner Issued Issued Issued Issued In Out

2814 5571 2839 5662 2566 0 0 5 0 0 0 0 0 0

50

DHA Annual Target: 6% of births registered within 30 days of the birth event against the estimated 1.1 million births per annum (54% of total births or 594 000 000 births registered)

BASELINE for Province (11/12)

ANNUAL TARGET for Province (12/13)

QUARTER 1 TARGET for Province

147062 157129 39668

Q1 PROGRESS:STATISTICS

57328

ANALYSIS

Achieved

CHALLENGES:

None availability of birth notifications at the health facility and mothers are made to wait for some time before they can register children’s births.

Some of the mothers who are not married prefer to have their children use fathers surnames .This delays the process of registering the child because the father has to ask time off from work to sign for paternity.

51

DHA Annual Target: 80 additional health institutions with maternity facilities operational for online birth registration




19 12 7


3 Parklane, Garden City,Mulberton

ANALYSISNot Achieved

CHALLENGES:

•Due to Audit process the remain 4 Hospital could not be connected because IT equipment could not be released . The remaining Hospitals for the 1st Quarter will be incorporated into the 2nd Quarter .

52

DHA Annual Target: 15 additional stakeholder forums launched and functional - comprising of 7 provincial, 3 metro and 5 district forums




0 1 Provincial and One Metro 1

Q1 PROGRESS:STATISTICS1 Tshwane Metro was Launched on the 27 June 2012

ANALYSISAchieved

CHALLENGES:

53

DHA Annual Target: 100% of South African learners writing matric issued with IDs as required by examination regulations




100% 100% 100%

Q1 PROGRESS:STATISTICS100%( 3086)

ANALYSISAchieved

CHALLENGES:

54

DHA Annual Target: An increase of 5% in the issuance of Identity Documents (first issue) to citizens 16 years of age and above in relation to the baseline (1 222 200)




1 77 075 185 928 46 482


53992

ANALYSIS

Achieved

CHALLENGES:

55

DHA Annual Target: 100% of identified ID duplicate cases resolved (multiple persons sharing same ID number) - 38 000




100% 100%

Q1 PROGRESS:STATISTICS578 Applications received 15 Id Application issued

ANALYSIS

CHALLENGES:

56

DHA Annual Target: 15 offices refurbished




7 3 0

Q1 PROGRESS:STATISTICSEnnerdale

- Eldorado park

- Devon

- Duduza

- Ekangala

ANALYSIS:The Office open was not part or this first quarter but from the last financial year but it has only been sign off in this quarter

CHALLENGES:

57

DHA Annual Target: 8 new offices opened




0 1 0

Q1 PROGRESS:STATISTICS0

ANALYSIS

CHALLENGES:

The identified office in Fochville is not coming on-stream as envisaged due to availability of facilities in the area and DPW processes that make it difficult to acquire sites with speed.

58

DHA Annual Target : 95% of IDs (First issues) issued within 54 days




95% 95%

Q1 PROGRESS:STATISTICS95% ( 63126)

ANALYSIS

Achieved

CHALLENGES:

59

DHA Annual Target: 95% of IDs (Re- issues) issued within 47 days




95% 95%

Q1 PROGRESS:STATISTICS95%(36588)

ANALYSISAchieved

CHALLENGES:

60

59% (2050/ 3475) of secondary schools visited to collect ID applications from learners of 16 years and above




(567 743 201


425

ANALYSISAchieved

CHALLENGES:Schools do not co-operate with the department and the learners are not informed in time

During the month of June not much schools was visited due to exams and winter holidays.

61

Ten Outreach programmes in 2012/13, at least two per quarter, conducted in Gauteng to assist with birth registration and ID collection




0 1 1

Q1 PROGRESS:STATISTICS0

ANALYSIS

Not achieved

CHALLENGES:There have been small outreached programmes in Regions but not on that was co- ordinated by the Provincial Office .

62

Permanent residence permits applications in Gauteng collected, quality assured and referred to head office within 2 days




2 days 2 days 2 days


2 days

ANALYSISAchieved

CHALLENGES:

Incorrect particulars on permits causes embarrassment to Department.

Response from HUB is not as expected thus causing 90% of problem cases with applicant lodging complaints

63

Permanent residence permits finalized (update on T&T and filed) within 1 day at front offices in Gauteng




1 day 1 day 1 day


1 day

ANALYSISAchieved

CHALLENGES:

64

Temporary residence permits (work, business, corporate) registered on T&T at front offices within 2 days IN Gauteng




2 days 2 days 2 days

Q1 PROGRESS:STATISTICS2 days

ANALYSISAchieved

CHALLENGES:System downtimes

Permits not dispatched on the track and trace system resulting in new application s not being able to be captured

65

Temporary residence permits (work, business, corporate) finalized (capture on T&T and filed) within 1 day at front offices in Gauteng




1 day 1 day 1 day

Q1 PROGRESS:STATISTICS1 Day

ANALYSISAchieved

CHALLENGES:

66

849 transgressors of departmental legislation successfully charged (Admission of guilt fine paid or offender deported)




4500 100% 100%

Q1 PROGRESS:STATISTICS100%(363)

ANALYSISAchieved

CHALLENGES:

Lack of training in investigating immigration offices mounting necessary prosecution and also preparing statements for the courts.

67

100% of all detected undocumented foreigners deported/transferred within 30 days) in Gauteng




100% 100% 100%


100% (221)

ANALYSISAchieved

CHALLENGES:

68

Thank you