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Motor Fuels IFTA/Intrastate E-File

www.dornc.com

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Features

• File quarterly IFTA returns and pay tax due• Order IFTA or Intrastate credentials (license and decals)• Inquire tax returns or credentials

– View and print IFTA returns previously filed online– View and print confirmation for IFTA and Intrastate credentials

previously ordered online

• Close account– Advise Motor Fuels of the closing of your IFTA or Intrastate

account

• Grant or revoke access to your online account by a reporting service or third party representative

• IFTA/IN web questions & suggestions

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Benefits

• Log into the IFTA/Intrastate E-File application at any time• No paper return to complete and mail • Faster processing of your return• System performs all calculations to determine tax or refund

due • Acknowledgement that your return or credential order has

been received• Acknowledgement that your payment has been received for

those who pay using bank draft or credit/debit card

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Getting Started – First Time User/Initial Access Setup

Follow the instructions in the letter to establish your online account. You must set up your account within 90 days of the date on your access code letter; otherwise, your access code will expire. If you do not have your letter or if your access code has

expired, contact us at (919) 733-3409 or (877) 308-9092 to obtain your access code.

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Getting Started – First Time User/Initial Access Setup

Go to www.dornc.com and select Electronic Services for Businesses.

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Getting Started – First Time User/Initial Access Setup

Select the Motor Fuels IFTA/Intrastate E-File application.

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Getting Started – First Time User/Initial Access Setup

When you are ready, select the link to log into the application.

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Getting Started – First Time User/Initial Access Setup

Select OK when the security alert box appears.

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Getting Started – First Time User/Initial Access Setup

To advance through the application, click the Submit button.

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Getting Started – First Time User/Initial Access Setup

To set up your online account, select the First Time User/Initial Access Setup link.

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Getting Started – First Time User/Initial Access Setup

Read the setup notice and click the Submit button.

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Getting Started – First Time User/Initial Access Setup

Enter the state number and access code from the letter you received. The access code is case-sensitive. You must use capital letters.

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Getting Started – First Time User/Initial Access Setup

In addition to yourself, you may grant access to your online account to a reporting service, a third party representative, or both. If you would like for someone other

than yourself to have access to your online account, check the appropriate box.

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Getting Started – First Time User/Initial Access Setup

If you want a reporting service to conduct business on your behalf and the designated reporting service is not included in the drop down list, you must have

the reporting service contact our office to be added to the system.

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Getting Started – First Time User/Initial Access Setup

If you want a third party representative to conduct business on your behalf, you must indicate if the representative already has an IFTA/Intrastate

online account or if the representative is a new user.

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Getting Started – First Time User/Initial Access Setup

If the third party representative has an existing IFTA/Intrastate online account, enter their email address.

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Getting Started – First Time User/Initial Access Setup

If the third party representative is a new user, enter the representative’s email address, name, telephone number, and password.

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Getting Started – First Time User/Initial Access Setup

To complete the setup of your online access, enter your email address, name, telephone number, and password.

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Getting Started – First Time User/Initial Access Setup

Verify the information you have entered and select Submit.

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Login

To login to your account, enter your email address and password. If you forgot your password, select the link to obtain your password hint.

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Main Menu

From the main menu, select the action you would like to perform.

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File a Tax Return

To file an IFTA tax return, select the Quarterly Tax Filing option.

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File a Tax Return – No Operations

Are you sure?

Select the reporting period for the return. If you did not operate in any jurisdiction, answer “no” to the question. If you operated in North Carolina or any other jurisdiction during the reporting period, make sure to answer “yes.”

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File a Tax Return – No Operations

The system will calculate any applicable penalty based on the due date of the return you are filing.

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File a Tax Return – Confirmation

Make sure to print the return confirmation for your records. If you would like to print a copy of the return, select Print Return.

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File a Tax Return – With Operations

To report miles traveled in North Carolina or any other jurisdiction, make sure to answer “yes” to the operations question.

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File a Tax Return – With Operations

Select a fuel type and enter the total miles traveled and total gallons used. You must report mileage and fuel usage information for each fuel type separately.

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File a Tax Return – With Operations

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File a Tax Return – With Operations

Review the information you entered to ensure it is correct.

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File a Tax Return – With Operations

Indicate the jurisdictions in which you traveled by selecting the appropriate states from the map or list. Click the green arrow to transfer the selected

jurisdictions to the list on the right.

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File a Tax Return – With Operations

Can’t remembe

r how?

Can’t remember how to select or remove a jurisdiction? Click the help button for instructions.

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File a Tax Return – With Operations

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File a Tax Return – With Operations

Enter the miles traveled and fuel gallons purchased in each jurisdiction for each fuel type previously selected. If you traveled in multiple jurisdictions, click

Next to view additional pages.

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File a Tax Return – With Operations

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File a Tax Return – With Operations

The system will calculate the tax payment due.

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File a Tax Return – With Operations

If you have a previous credit available that you would like to apply to the return, enter the credit amount. Otherwise, enter zero.

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File a Tax Return – With Operations

Review the information you entered to ensure it is correct.

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File a Tax Return – With Operations

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Tax Due Return – Make a Payment

If your return shows a tax payment due, select a payment option.

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Tax Due Return – Bank Draft Payment

Need help?

If you selected to pay by bank draft, enter your routing number, account number, the account type, and the amount you would like to pay. If you need

help locating this information, click the Help button.

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Tax Due Return – Bank Draft Payment

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Tax Due Return – Bank Draft Payment

You must re-enter your bank account number for verification purposes.

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Tax Due Return – Credit/Debit Card Payment

If you selected to pay by credit/debit card, enter the card number, expiration date, card holder’s name, the zip code appearing on the card’s billing statement,

and the amount you would like to pay.

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Tax Due Return – Credit/Debit Card Payment

Review the information you entered to ensure it is correct. A convenience fee is charged for credit/debit card payments.

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Tax Due Return – Check Payment

If you selected to pay by check, enter the amount of your payment and print the payment voucher. You must mail the voucher along with your payment.

Important: You have not yet filed your return. You must click Submit to complete your transaction and file the return.

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File a Tax Return – Confirmation

Make sure to print the return confirmation for your records. If you would like to print a copy of the return, select Print Return.

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File a Tax Return – Confirmation

To print the return, you must change your printer setting to landscape.

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File a Tax Return – Confirmation

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File a Tax Return – Confirmation

Once you have printed the return, select Back to return to the confirmation screen.

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File a Tax Return – Confirmation

If you would like to perform another action, select Menu to return to the main menu. Otherwise, select Exit to log out of the e-file application.

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Order Credentials

To order credentials, select the Order Credentials option.

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Order Credentials

Select the option best suited to your needs.

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Order Credentials – License only

If you only need a license, select the type of account and the year for which you are making the request.

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Order Credentials – Decals and License

If you need decals, you must enter the number of decal sets requested. One decal set contains two decals, one for each side of the vehicle.

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Order Credentials – Confirmation

Make sure to print the credential order confirmation for your records.

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Inquiry – Tax Returns or Credentials

To view returns or credential orders previously submitted online, select the Inquire Tax Returns or Credentials option.

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Inquiry – Tax Returns or Credentials

Select the type of online transaction that you would like to view.

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Inquiry – Tax Return

If you selected to view tax returns previously filed online, enter the reporting period of the return you want to view.

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Inquiry – Tax Return

If you would like to print a copy of the return, select Print Return. To return to the main menu, select Submit.

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Inquiry – Credentials

If you selected to view credential orders previously submitted online, enter the tax type and year for which credentials were requested.

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Inquiry – Credentials

Select a specific credential order to view.

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Inquiry – Credentials

If you would like to print a copy of the credential order confirmation, select Print Screen. To return to the main menu, select Submit.

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IFTA/Intrastate Internet

Taxpayer User’s Manual

• For step-by-step instructions, go to the NCDOR website, select Tax Forms, and then IFTA from the drop down menu for a copy of the Taxpayer User Manual

• Additional topics covered in the User Manual– User management

• Manage reporting service or third party access to your online account

– Close account

– Change password or retrieve forgotten password

– Frequently asked questions

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Questions?

Contact the Motor Fuels Tax Division at (919) 733-3409 or toll free at (877) 308-9092.