33
1 Mr. Richard S. Page Chief Operating Officer

1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

Embed Size (px)

Citation preview

Page 1: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

1

Mr. Richard S. PageChief Operating OfficerMr. Richard S. PageChief Operating Officer

Page 2: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

2

Page 3: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

3

Page 4: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

4

Control produce procurement

Leadership role in Health & Wellness

Virtual Commissary (Phase II)

Set the standard for fiscal responsibility

Speed to shelf

Lift per promotional dollar

Deliver the Store of the Future

Control produce procurement

Leadership role in Health & Wellness

Virtual Commissary (Phase II)

Set the standard for fiscal responsibility

Speed to shelf

Lift per promotional dollar

Deliver the Store of the Future

Page 5: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

5

Page 6: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

6

Sales Growth• $4,143.2 FYTD June vs. $4,058.7 in June FYTD 2006 (up $84.4M; +2. 1%)

Benefit Value• 32% in FY 2006 vs. 30% Goal

Patron Satisfaction• 4.23 vs. 4.55 - (+7.6%)• ACSI for CY 2006 is 77 vs. Supermarket Industry 75

Sales Growth• $4,143.2 FYTD June vs. $4,058.7 in June FYTD 2006 (up $84.4M; +2. 1%)

Benefit Value• 32% in FY 2006 vs. 30% Goal

Patron Satisfaction• 4.23 vs. 4.55 - (+7.6%)• ACSI for CY 2006 is 77 vs. Supermarket Industry 75

Page 7: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

7

15.322.1Inventory Turns

45,00016,829Avg. Number of SKU’s

34,14731,392Avg. Sq. Ft. per Store

$30.86$60.76Avg. Transaction

$ 7.12$16.15Weekly Dollar Sales per Sq. Ft. of Sales Area

$297,496$506,968Avg. Sales per Week

15.322.1Inventory Turns

45,00016,829Avg. Number of SKU’s

34,14731,392Avg. Sq. Ft. per Store

$30.86$60.76Avg. Transaction

$ 7.12$16.15Weekly Dollar Sales per Sq. Ft. of Sales Area

$297,496$506,968Avg. Sales per Week

Page 8: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

8

The AAFES Community Development Initiative• Concepts

Town Center

Lifestyle Center

Mixed Use Development

• Locations: AAFES investigating feasibility at 7 locations

DeCA will participate where it makes sense

FY 2008 replacement commissary at Fort Bliss

being planned as part of a Town Center

• May include: Fast food, fitness centers, furniture, military

clothing, theatres, and national retail chains for books, clothing,

casual dining, etc

The AAFES Community Development Initiative• Concepts

Town Center

Lifestyle Center

Mixed Use Development

• Locations: AAFES investigating feasibility at 7 locations

DeCA will participate where it makes sense

FY 2008 replacement commissary at Fort Bliss

being planned as part of a Town Center

• May include: Fast food, fitness centers, furniture, military

clothing, theatres, and national retail chains for books, clothing,

casual dining, etc

Page 9: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

9

“Clean Audit Opinion” 5th Consecutive Year

Highest score in DoD for FY 2006 Annual

Statement of Assurance for Internal Controls

Average energy use per sq ft 10% above the

“Energy Star” rating for supermarkets

“Clean Audit Opinion” 5th Consecutive Year

Highest score in DoD for FY 2006 Annual

Statement of Assurance for Internal Controls

Average energy use per sq ft 10% above the

“Energy Star” rating for supermarkets

Page 10: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

10

Best customer identity theft protection

• Latest encryption in DoD

• Strong firewalls and intrusion detection protect

confidential data

Annual FISMA and Privacy Act compliance

certification

Best customer identity theft protection

• Latest encryption in DoD

• Strong firewalls and intrusion detection protect

confidential data

Annual FISMA and Privacy Act compliance

certification

Page 11: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

11

Scholarship program

• Applications: 39,927

• Recipients: 3,532

• Dollars awarded: $5,506,000

Voter Assistance & Military One-Source

Spouse & family member hiring

• 38% employment

Scholarship program

• Applications: 39,927

• Recipients: 3,532

• Dollars awarded: $5,506,000

Voter Assistance & Military One-Source

Spouse & family member hiring

• 38% employment

Page 12: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

12

DeCA Dietitian

• Promote DeCA as Nutritional Leader

• Partnership with DoD

• Partnership with TRICARE

DoD Nutrition Committee

• “Ask a Dietitian” on www.commissaries.com

“Its Your Choice, Make It Healthy”

Campaign

• Regional commercial grocer application

DeCA Dietitian

• Promote DeCA as Nutritional Leader

• Partnership with DoD

• Partnership with TRICARE

DoD Nutrition Committee

• “Ask a Dietitian” on www.commissaries.com

“Its Your Choice, Make It Healthy”

Campaign

• Regional commercial grocer application

Page 13: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

13

Workforce of the Future

• Critical strategic element

Implement a more productive, flexible store level

workforce

Better serves needs of all stakeholders

More viable in a competitive sourcing environment

• Status

Initial briefing provided to 38 stores as of June 1,

2007

Implementation on target for 53 stores – FY 2007

All Hawaii stores, Grand Forks, ND and Smokey

Point, WA

have received comprehensive WOF training

Workforce of the Future

• Critical strategic element

Implement a more productive, flexible store level

workforce

Better serves needs of all stakeholders

More viable in a competitive sourcing environment

• Status

Initial briefing provided to 38 stores as of June 1,

2007

Implementation on target for 53 stores – FY 2007

All Hawaii stores, Grand Forks, ND and Smokey

Point, WA

have received comprehensive WOF training

Page 14: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

14

Commissary Advanced Resale Transaction

System

(CARTS)

• On track to deploy CARTS at all commissaries by May

2008

• CONUS operational testing & evaluation initiated

February 23, 2007

Engaged in testing at Fort Lewis, WA; McClellan, CA;

Lackland, TX; Fort McCoy, WI; San Diego, CA; Harrison

Village, IN

• OCONUS operational testing & evaluation initiated May

16

Engaged in testing at Vogelweh, GE

Commissary Advanced Resale Transaction

System

(CARTS)

• On track to deploy CARTS at all commissaries by May

2008

• CONUS operational testing & evaluation initiated

February 23, 2007

Engaged in testing at Fort Lewis, WA; McClellan, CA;

Lackland, TX; Fort McCoy, WI; San Diego, CA; Harrison

Village, IN

• OCONUS operational testing & evaluation initiated May

16

Engaged in testing at Vogelweh, GE

Page 15: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

15

DeCA Enterprise Business System – Replaces

legacy business applications

Cataloging Receiving

Ordering Inventory Management

• Milestone A approval on target – 4th quarter FY 2007

• Projected Milestone B approval & software

contract award – 3rd quarter FY 2008

• Projected Initial Operating Capability – FY 2011

DeCA Enterprise Business System – Replaces

legacy business applications

Cataloging Receiving

Ordering Inventory Management

• Milestone A approval on target – 4th quarter FY 2007

• Projected Milestone B approval & software

contract award – 3rd quarter FY 2008

• Projected Initial Operating Capability – FY 2011

Page 16: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

16

Individualized Shopping Experience

• Creating a sense of community

• Exciting shopping experience

• Brand name recognition

• High coupon usage

• Pantry loading or grab & go

Individualized Shopping Experience

• Creating a sense of community

• Exciting shopping experience

• Brand name recognition

• High coupon usage

• Pantry loading or grab & go

Page 17: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

17

Cooperative alliances with key business

partners

Effective use of technology

Individualized shopping experience

Enhance use of shopper data

Deliver premier shopping experience

Cooperative alliances with key business

partners

Effective use of technology

Individualized shopping experience

Enhance use of shopper data

Deliver premier shopping experience

Page 18: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

18

FY 2007 – 2013 Strategic Plan Published

Sets goals and responsibilities• Sound strategies and actions

• Integrated efforts and metrics

• People held accountable forachievement

“Roadmap for the Future” – Increase the value of the benefit without increasing its cost

FY 2007 – 2013 Strategic Plan Published

Sets goals and responsibilities• Sound strategies and actions

• Integrated efforts and metrics

• People held accountable forachievement

“Roadmap for the Future” – Increase the value of the benefit without increasing its cost

Page 19: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

19

Know your metrics

Accountability matters

• Integrity

• Personal accountability

• Financial

• Property book

• IG

Corporate loyalty to the commissary benefit

Know your customers

Value your team members

Know your metrics

Accountability matters

• Integrity

• Personal accountability

• Financial

• Property book

• IG

Corporate loyalty to the commissary benefit

Know your customers

Value your team members

Page 20: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

20

Page 21: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

21

Page 22: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

22

Harlon Block  Harlon Block  Born: 1924 Yorktown,

Texas  Died: 1945 Iwo Jima, Japan

Born: 1924 Yorktown, Texas  Died: 1945 Iwo Jima, Japan

Page 23: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

23

Page 24: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

24

Rene GagnonRene GagnonBorn: Manchester, N.H. March 7, 1925  Died: Manchester, N.H. October 12, 1979 

Born: Manchester, N.H. March 7, 1925  Died: Manchester, N.H. October 12, 1979 

Page 25: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

25

Page 26: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

26

Mike Strank Mike Strank Born: 1919 Jarabenia, Czechoslovakia Died: 1945 Iwo Jima, Japan Born: 1919 Jarabenia, Czechoslovakia Died: 1945 Iwo Jima, Japan

Page 27: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

27

Page 28: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

28

Ira Hayes  Ira Hayes  Born: January 12, 1923 Sacaton, Arizona Died: January 24, 1955 Bapchule, Arizona Born: January 12, 1923 Sacaton, Arizona Died: January 24, 1955 Bapchule, Arizona

Page 29: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

29

Page 30: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

30

Franklin Sousley Franklin Sousley Born: Sept. 19, 1925 Hilltop, KY  Died: March 21, 1945 Iwo Jima, Japan Born: Sept. 19, 1925 Hilltop, KY  Died: March 21, 1945 Iwo Jima, Japan

Page 31: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

31

Page 32: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

32

John BradleyJohn BradleyBorn: July 10, 1923 Antigo, WI Died: January 11, 1994 Antigo, WI

Born: July 10, 1923 Antigo, WI Died: January 11, 1994 Antigo, WI

Page 33: 1 Mr. Richard S. Page Chief Operating Officer Mr. Richard S. Page Chief Operating Officer

33