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1 Never mind the attitudes! Christina Granér & Camilla P ärlbäck

1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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Page 1: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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Never mind the attitudes!

Christina Granér & Camilla Pärlbäck

Page 2: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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First of all: This is us!

• > 20 years experience of mobility management • Done a lot of campaigns, some of them without knowing better… • Our position based on experience and theories

We are not proud of everything

we have done in the pastPhoto: Creative Commons,Flickr

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 3: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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Never mind the attitudes!

Trying to change behaviour by

changing attitudes is not effective

It’s a waste of time and

waste of money!

We will give your some examples

Photo: TaxCredits.net

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 4: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

4ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Behaviour

Attitude

Photos Sigurd Decross, www.freeimages.com

Page 5: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

5ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Behaviour

Attitude

Photo Sigurd Decross, www.freeimages.com

Page 6: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

6ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Photo: Reinhard Dietrich, Creative Commons

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In spite of science, we tend to work with attitudes based on just one of the theories

New information

New knowledge

New attitude

New behaviour

Photo from ”WithWhimsey”, Flickr

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 8: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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New information

New knowledge

New attitude

New behaviour

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Example: “Put Sweden into motion”

You can die in advance, if you’re inactive

I can die in advance, if I´m inactive

I need to exercise every day

Result?

Logo from the campaign“Put Sweden into motion”

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Photo: eventlimousine.se

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Photo: thephotographer4you

Page 10: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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The example of coffee

• Plantations = monocultures

• High use of pesticides

• Low compensation for farmers and workers

• Low price for consumers

• Seldom a fair trade

Photo: Sweco

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 11: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

11Photo: Sweco

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 12: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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Right attitude but wrong behaviour

• Drive at very high speed

• Drink and drive

• Waste of food

• …

Photo: Nathan E Photography, Flickr

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 13: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

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A more efficient way to do it!

We behave in a rational way in every

moment

We adapt an attitude that support our

behaviour…

…by seeking information that strengthens

and justifies our behaviour

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Behaviour

Attitude

Information

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Just compare!

New information

New knowledge

New attitude

New behaviour

Behaviour

Attitude

Information

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Back to our coffee!

Photo vannmarie’ www.freeimages.com

Page 16: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

16Photo: SwecoECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

What would happen if the price went up by 500 per cent?

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Make it easy for people!

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Photo from Google

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Photo: Jörgen Schyberg, FlickrPhoto:Sweco

Give people a effective push!

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Infrastructure that support

• Fulfil the basic needs for cyclist, pedestrians, car poolers, users of public transports…

• Make it easy to cycle, walk, use buss, train, share car…

• Sustainable transports needs more space – and private car less space

Photo: Sweco

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 20: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

20ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Build it and they will come!

Photo: Sweco

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Change the way you communicateChange your target groups

The desired behaviour is acceptance

General public: Acceptance

Politicians: Courage

Mass media: Agenda setting

Photo from Flickr

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Page 22: 1 Never mind the attitudes! Christina Granér & Camilla Pärlbäck

22ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO

Conclusions

• Acceptance

• Infrastructure

• Incentives

• More efficient instruments

Photo: Ove Töfver, www.freeimages.com

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Christina Granér

[email protected]

040-16 71 40

Camilla Pärlbäck

[email protected]

031-61 78 55

Thank you!

ECOMM 2014 Christina Granér & Camilla Pärlbäck, SWECO