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Overview of SAC Consulting:

Veterinary ServicesDRAFT

Overview of SAC Consulting:

Veterinary ServicesDRAFT

Brian HosieMarch 2010

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Core Ethos: Knowledge ExchangeCore Ethos: Knowledge Exchange

SAC model

discovery, exchange and application of knowledge

3 Centres of Study

23 Local Offices throughout Scotland

8 Veterinary Laboratories

5 Experimental Farms

SAC LocationsSAC Locations

Aims of Veterinary ServicesAims of Veterinary Services

• To develop a first class disease surveillance programme in line with the UK strategy and thereby inform and advise government on animal health and welfare policy.

• To be a key player in the delivery of animal health and welfare and the protection of public health by the provision of quality services which are highly valued by veterinary practitioners and their clients.

• To provide a safe, fit for purpose rewarding and challenging working environment that attracts and retains high calibre staff and encourages innovation.

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Disease Surveillance Centre LocationsDisease Surveillance Centre Locations

8 Disease Surveillance Centres

22 Vets

4 Consultants

48 Scientists

18 Support

26 Administration

118 Total

Mountain High Maps® Copyright ©1993 Digital Wisdom®, Inc

SAC C Veterinary ServicesSAC C Veterinary Services

• Post Mortems

• Farm Animal Clinical Tests

• Tests in support of Government

• Companion Animal Submissions

• Health Schemes

Fees supportpartially fundedservice

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ResultsResults

• Results – used by vets and animal keepers to inform their decisions on treatment and control of disease.

New DiseasesNew Diseases

VIRUSES• Swine ‘flu

• BVD type 2

BACTERIA• Strep. pluranimalium

• “Super bugs” – ESBLs, MRSA

• ParachlamydiaPARASITES• “Resistant fluke”

• Haemonchus

• Paramphistomes

UNKNOWN?• “Bleeding calves”

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Informing the IndustryInforming the Industry

BVDBVD

LungwormLungworm

GoitreGoitre

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Informing the IndustryInforming the IndustryBovine Abortion 2007

B.licheniformis

Dystokia

Leptospira

BVD

A.pyogenes

Neospora

Campylobacter

Listeria

Fungi NOS

Salmonella dublin IBR

Salmonella NOS

Liver Fluke Outbreaks as %age of diagnosable submissions

0%

2%

4%

6%

8%

10%

12%

14%

16%

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

%a

ge

of

dia

gn

os

ab

le s

ub

mis

sio

ns

Cattle

Sheep

12 press releases30+ popular articles12 press releases30+ popular articles

Informing GovernmentInforming Government

• Bilateral meetings

• Quarterly Reports

• Contributions to GB Quarterly Species Reports

• Monthly Reports

• Membership of expert groups

• Ad-hoc meetings

• Responses to consultations11

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Scottish Animal Health & Welfare Planning SystemScottish Animal Health & Welfare Planning System

• Web System

– accessible anywhere anytime

– updates can be applied centrally.

– copy Health plan data year on year, saving you time.

• Reports & Statistics

– Compare your clients production & disease data year on year at the practice level, locally or Nationally

100+ practice vets trained 71 practices using system200+ plans on system so far

100+ practice vets trained 71 practices using system200+ plans on system so far

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Quality – ISO 17025Quality – ISO 17025

• Standard Operating Procedures

• Validation of tests

• Measurement of uncertainty

• Training

• External Quality Assurance tests

• External Auditors

• MANAGEMENT OF RISK

91 Accredited tests91 Accredited tests

• Biochemistry – 41

• Haematology – 6

• Molecular Biology – 9

• Microbiology – 22

• Serology/virology – 12

• Vet ops & ints

Quality – ISO 17025Customer Satisfaction AuditQuality – ISO 17025Customer Satisfaction Audit

• Improve turnaround times (Getting better)

• Notify customers of delays

• More interpretation

• More concise reports

• Lower prices

• Direct submission to test lab to save time

Customer Satisfaction Rating (1 to 5 scale)

General level of service

4.05

Turnaround times 3.6

Appropriate help from lab

4.4

(101 survey forms)

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Information SystemsInformation Systems

• Obtain efficiencies

• Speed up reporting

• Reduce impact on the environment

• Provide customer with new ways to receive results

• Email reports• Web reports• Health schemes d-bases – bar codes• AHWMP on web

• Email reports• Web reports• Health schemes d-bases – bar codes• AHWMP on web

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Carcase & Sample ThroughputCarcase & Sample Throughput

5-year mean

Total carcases 3,815

Total foetuses 1,540

Viscera 190

TOTAL 5,545

Specimens 78,345

Tests 109,000

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Cattle Carcases 2002-2009Cattle Carcases 2002-2009

0

100

200

300

400

500

600

700

800

900

1000

2002/03 2004/05 2006/07 2008/09

Cattle

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Sheep Carcases 2002-2009Sheep Carcases 2002-2009

0

200

400

600

800

1000

1200

1400

1600

2002/03 2004/05 2006/07 2008/09

Sheep

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Cattle & Sheep foetuses 2002-2009Cattle & Sheep foetuses 2002-2009

0

200

400

600

800

1000

1200

2002/03 2004/05 2006/07 2008/09

Sheep

Cattle

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Bird & Pig carcases 2002-2009Bird & Pig carcases 2002-2009

0

200

400

600

800

1000

1200

1400

1600

2002/03 2004/05 2006/07 2008/09

Birds

Pigs

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Scottish submissions as percentage of GB surveillanceScottish submissions as percentage of GB surveillance

Species Carcases Samples

Cattle 28% 23%

Sheep 36% 37%

Pigs 19% 25%

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Current ConcernsCurrent Concerns

• Staff recruitment and retention

• Costs of maintaining premises/replacing premises

• Costs of H&S, QA, Environment

• Working Hours Directive

• Specialisms at all grades

• Competition

• Integration with R&D

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