1. Planning Merchandising Assortments

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    Session 1

    PLANNING

    MERCHANDISINGASSORTMENTS

    & BUYING SYSTEMS

    Krithika G.KAsst. Professor

    FMS

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    KGK-FMS

    Retail Merchandising

    Retail Merchandising is the process ofdeveloping, securing, pricing, supporting

    and communicating the retailersmerchandise offering.

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    KGK-FMS

    Merchandise Management.

    is the process by which a retailer attempts tooffer the right quantity of merchandise, in theright place, at the right time while meeting thecompanys financial goals.

    - Levy & Weitz

    ...can be termed as the analysis, planning,acquisition, handling and control of themerchandise investments of a retail operation.

    - Swapna Pradhan

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    KGK-FMSPlanning MerchandiseAssortments

    Organize the Buying Process by Categories

    Set Merchandise Financial Objectives

    Develop an Assortment Plan

    Source: Retailing Management; Levy & Weitz, Exhibit 12-1, Pg. 348

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    KGK-FMS

    Buying Systems

    Set Merchandise Financial Objectives

    Develop an Assortment Plan

    1. Fashion MerchandiseBuying Systems

    2. Staple MerchandiseBuying Systems

    Source: Retailing Management; Levy & Weitz, Exhibit 12-1, Pg. 348

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    KGK-FMS

    Assortment Planning

    .the process of trading off variety,assortment and backup stock

    Assortment Plan

    .is the culmination of planning the financial& merchandising objectives for a particularmerchandise category

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    Session 1

    Organizing the

    Buying Process byCategories

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    KGK-FMS

    Category

    Category is an assortment of items thatthe customer sees as reasonablesubstitutes for each other.

    Girls apparel, Boys apparel, infantsapparel are categories

    Categories have similar characteristics

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    Session 1

    The BuyingOrganization

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    KGK-FMSClassification Scheme and

    Organizational ChartChairman Merchandise-Oriented

    Partner

    Sr. VicePres;

    Merch Mgr:Womensready-to-

    wear

    Sr. VicePres; Merch

    Mgr:Mens,chlds,

    intimate

    apparel

    Sr. VicePres; Merch

    Mgr:Cosmet.,shoes,

    jewelry,access.

    Sr. VicePres;Merch

    Mgr:Softhome

    furn.,kitchen

    V.P.

    Planning

    Div.merch

    managerMens suits,

    slacks,dress shirts

    Div.merch

    manager

    Menssports-

    wear, Polo

    Div.merch

    manager

    Youngmens,boys

    apparel

    Div.merch

    manager

    Childrensapparel

    Div.merch

    manager

    Intimateapparel

    Div Dir..

    Planning

    Buyer

    Pre-teenaccessories

    Buyer

    Girls Size7-14

    Buyer

    GirlsSize 4-6

    Buyer

    Toddlers

    Buyer

    Infants

    Buyer

    Little boys

    Mgr.

    Planning

    Sportswear Dresses Swimwear Outerwear

    Girls Levi Jeans, Size 5, stonewashed blue, straight leg

    Merchandise Group

    Department

    Classificatio

    n

    Category

    SKU

    Planning Group

    Source: Retailing Management; Levy& Weitz, Exhibit 12-2, Pg. 348

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    Session 1

    Setting MerchandiseFinancial Objectives

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    KGK-FMS

    Overall: Return on Assets

    ROA:

    = Net Profit margin X Asset Turnover

    = Net Profit X Net Sales

    Net Sales Total Assets

    = Net Profit / Total Assets

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    KGK-FMS

    Merchandising FinancialPerformance: GMROI GMROI:

    = Gross Margin Percentage X Sales to Stock Ratio*

    = Gross Margin X Net SaleNet Sales Av. Inventory#

    = Gross Margin / Avg. Inventory

    * Sales to Stock Ratio = Net Sales / Avg. Cost ofInventory

    # Inventory TO = Sales to Stock Ratio X (100% - GrossMargin %)

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    KGK-FMS

    Gross Margin & Sales/Stockdifferent for different Products

    Source: Retailing Management; Levy & Weitz, Exhibit 12-3, Pg. 355

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    KGK-FMS

    Not all products have sameGMROI

    Product GMROI

    Apparel 241

    Food 170Furniture 111

    Consumer electronics 97

    (in a discount store)

    Source: Retailing Management; Levy & Weitz, Exhibit 12-2, Pg. 348

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    KGK-FMS

    Particulars Gross Margin Avg Inventory GMROI

    Specialty Food 120000 28000 4.3

    CountertopAppliance

    80000 40000 2.0

    Glassware 200000 130000 1.5

    Source: http://www.slideshare.net/shrirangan1986/retail-presentation-783281

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    KGK-FMS

    Measuring InventoryTurnover Inventory Turnover:

    = Net Sales

    Avg. Inventory at Retail

    = Cost of Goods Sold

    Avg. Cost of Inventory at Cost

    Avg. Inventory:

    = Month1 + Month2 + Month3 + ..

    Number of Months

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    KGK-FMS

    Advantages of RapidInventory TO Increased sales volume

    Less risk of obsolesce

    Improves salesperson morale

    More money for market opportunities

    Decreases operating expenses

    Increases asset TO

    G S

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    KGK-FMS

    Disadvantages of Overly RapidInv. TO

    Lower sales volume

    Increased cost of goods sold

    Increased operating expenses

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    Session 1

    Merchandise PlanningProcess,

    Tools & Techniques

    KGK FMS

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    KGK-FMS

    Developing the SalesForecast

    Specific period of time

    Typical questions it should answer:

    How much of each product to purchase?

    Should we add new products to merchandise

    assortment?

    What price to charge for the product?

    KGK FMS

    d l l

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    KGK-FMS

    Steps to develop SalesForecasts: Review past sales

    Analyse change in economic conditions

    Analyse changes in sales potential

    Analyse changes in market strategies of retail

    organisation & competition

    Creating the sales forecast

    KGK FMS

    S f f

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    KGK-FMS

    Sources of Data forForecasting Previous Sales Volume

    Published Data (CSO, NSSO others

    Customer Information

    The Want Book Interviews Focus Groups Competition Vendors & Resident Buying Offices

    KGK FMS

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    KGK-FMSCycle

    Lower PricesLower PricesWide RangePenetration or SkimmingPRICE

    LimitedCompetitivePersuasiveInformativePROMOTION

    Fewer RetailersMore RetailersMore RetailersLimited or extensiveDISTRIBUTIONINTENSITY

    Less varietyGreater varietySome varietyOne Basic

    OfferingVARIETY

    Low-income

    laggards

    Mass MarketMiddle-incomeadapters

    High-income

    InnovatorsTARGET MARKET

    DECLINEMATURITYGROWTHINTRODUCTIONSTRATEGY VARIABLE

    T

    otalR

    etail

    S

    ales

    Introduction Growth

    Maturity Declin

    e

    OligopolyCompetition

    Oligopoly-

    CompetitionMonopoly-Oligopoly

    SUPPLIER

    STRUCTURESource:RetailManagem

    en

    t;Berm

    an&Evans;EighthEdi t

    ion;Pearso

    n

    EducationA

    sia;Fig.14.6;p

    p.465

    KGK-FMS

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    KGK-FMS

    Variations on the Category LifeCycle

    Illustration (Sales / Time)

    YesNoYesNoSales vary dramaticallyfrom one season to thenext

    YesYesNoNoSales of a specific styleover many seasons

    YesYesYesNoSales over many seasons

    SEASONALSTAPLEFASHIONFAD

    SALES

    SALES

    SALES

    SALES

    TIMETIMETIME TIME

    Source: Retailing Management; Levy & Weitz, Fourth Edition; Exhibit 12-6, Pg. 363

    KGK-FMS

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    KGK FMS

    Determining the Merchandise

    Requirements

    Plan at two Levels:

    1. Create Merchandise Budget

    2. Develop the Assortment Plan

    2 Methods of Deve. a Merchandise Plan:

    1. Top-down Planning

    2. Bottom-up Planning

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    Session 1

    Assortment Plan

    Details the merchandise that will be sold in

    each product/merchandise category complete mix of products available to theconsumer

    KGK-FMS

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    KGK FMS

    Stage 4:Assortment Planning.

    MerchandiseHierarchy

    Company

    Department

    Merch. Classification

    Merch. Category

    Merch. Sub Category

    Style Price Point

    SKU

    involves determining thequantities of each productthat will be purchased to

    fit into the overallMerchandise Plan .

    KGK-FMS

    Th A t t Pl i

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    KGK FMS

    The Assortment PlanningProcess

    Staple / Basic Merchandise

    Fashion Merchandise

    Fad

    Style

    Variety

    Assortment

    Product Availability

    Assortment Planning

    Merchandise Line:

    A group of products that are closely related because they are intendedfor the same end use, are sold to the same customer group or fall withina given price range.

    Key Merchandising Terms

    KGK-FMS

    Th A t t Pl i

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    G S

    The Assortment PlanningProcess Trade-offs b/w Variety, Assortment & Product

    Availability

    Determining Variety & Assortment

    Profitability of Merchandising Mix Corporate Philosophy towards Assortment Store Layout / Layout of Website Complementary Merchandise

    Determining Product Availability Cycle/Base Stock, Backup/Safety/Buffer Stock, Lead time

    etc

    Internet Assortment Planning Issues

    KGK-FMS

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    Retail Assortment Strategies1. Wide & deep

    Many categories & large assortment in each category

    2. Wide & shallow

    Many categories & limited assortment in each category

    3. Narrow & deep

    Few categories & large assortment in each

    4. Narrow & shallow

    Few categories & limited assortment n each

    Source:RetailManagem

    ent;Berm

    an&Evans;Eighth

    Edi t

    ion;PearsonEducat

    ionAsia;pp.4

    69

    KGK-FMS

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    Retail Assortment Strategies

    1. Wide and Deep

    Advantages

    - Broad market- Full selection of items

    - High level of customer traffic- Customer loyalty- One-stop shopping- No disappointedcustomers

    Disadvantages

    - High inventory investment- General image- Many items with low

    turnover- Some obsolete merchandise

    2. Wide and Shallow

    Advantages

    - Broad market- High level of customer traffic

    - Emphasis on conveniencecustomer- Less costly than wide and deep- One-step shopping

    Disadvantages

    - Low variety within product line- Some disappointed customers- Weak image- Many items with low turnover- Reduced customer loyalty

    Source: Retail Management; Berman & Evans; Eighth Edition; Pearson Education Asia; pp.469

    KGK-FMS

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    Retail Assortment Strategies

    3. Narrow & Deep

    Advantages

    - Specialist image- Good customer choice incategory(ies)- Specialized personnel- Customer loyalty- No disappointed customers- Less costly than wide and deep

    Disadvantages

    - Too much emphasis on onecategory- No one-stop shopping- More susceptible to trends/cycles- Greater effort needed toenlarge the size of the trading area

    4. Narrow & shallow

    Advantages

    - Aimed at conveniencecustomers

    - Least costly- High turnover items

    Disadvantages

    - Little width and depth- No one-stop shopping

    - Some disappointed customer- Weak image- Limited customer loyalty- Small trading area

    Source: Retail Management; Berman & Evans; Eighth Edition; Pearson Education Asia; pp.469