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Presented By:Presented By:

APS Healthcare, Inc.APS Healthcare, Inc.

Southwestern PASouthwestern PA

Health Care Quality Unit (HCQU)Health Care Quality Unit (HCQU)

1-6-2006/tlt1-6-2006/tlt

THE HEALTH CARE THE HEALTH CARE QUALITY UNIT (HCQU)QUALITY UNIT (HCQU)

A Training for ConsumersA Training for Consumers

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DISCLAIMERDISCLAIMER

Information or education provided by the HCQU Information or education provided by the HCQU is not intended to replace medical advice from is not intended to replace medical advice from the consumer's personal care physician, existing the consumer's personal care physician, existing facility policy or federal, state and local facility policy or federal, state and local regulations/codes within the agency jurisdiction. regulations/codes within the agency jurisdiction. The information provided is not all inclusive of The information provided is not all inclusive of the topic presented.“the topic presented.“

""Certificates for training hours will only be Certificates for training hours will only be awarded to those who attend a training in its awarded to those who attend a training in its entirety. Attendees are responsible for submitting entirety. Attendees are responsible for submitting paperwork to their respective agencies." paperwork to their respective agencies."

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OBJECTIVESOBJECTIVES

You will be able to:You will be able to:

State what the HCQU can do State what the HCQU can do for youfor you

Verbalize how you can Verbalize how you can contact the HCQUcontact the HCQU

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WHAT IS A HEALTH CARE WHAT IS A HEALTH CARE QUALITY UNIT (HCQU)?QUALITY UNIT (HCQU)?

Team of persons that:Team of persons that:

““Help People Lead Help People Lead Healthier Lives”Healthier Lives”

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COUNTIES WE WORK WITHCOUNTIES WE WORK WITH

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WHO IS AT THE HCQU?WHO IS AT THE HCQU?

NursesNurses

Behavioral Health ConsultantsBehavioral Health Consultants

Office StaffOffice Staff

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HCQU’S GOALHCQU’S GOAL

TO SUPPORT AND IMPROVE TO SUPPORT AND IMPROVE THE HEALTH CARE SERVICE THE HEALTH CARE SERVICE SYSTEM AND IT’S ABILITY TO SYSTEM AND IT’S ABILITY TO MEET THE NEEDS OF MEET THE NEEDS OF INDIVIDUALS WITH MENTAL INDIVIDUALS WITH MENTAL RETARDATION. RETARDATION.

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HCQU’S SCOPE OF WORKHCQU’S SCOPE OF WORKLOOKING AT YOUR HEALTH NEEDS LOOKING AT YOUR HEALTH NEEDS

(HRP) (HRP)

TRAINING YOU AND YOUR TRAINING YOU AND YOUR CAREGIVERSCAREGIVERS

COMMUNITY CAPACITY BUILDINGCOMMUNITY CAPACITY BUILDING

FIND COMMUNITY SERVICESFIND COMMUNITY SERVICES

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SOME OF OUR TRAININGS SOME OF OUR TRAININGS INCLUDE…INCLUDE…

Oral HygieneOral Hygiene

SafetySafety

Stranger DangerStranger Danger

DiabetesDiabetes

Nutrition (Diet)Nutrition (Diet)

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HOW WILL THE INFO HOW WILL THE INFO LOOK?...........LOOK?...........

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BOOKSBOOKS

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VIDEOSVIDEOS

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BROCHURESBROCHURES

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TALKING AND TALKING AND LISTENINGLISTENING

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HCQU’S CAPACITY BUILDINGHCQU’S CAPACITY BUILDING

COMMUNITY RESOURCES COMMUNITY RESOURCES THAT IMPROVE YOUR THAT IMPROVE YOUR HEALTHHEALTH

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FIND COMMUNITY FIND COMMUNITY SERVICESSERVICES

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ACTIVITIES ACTIVITIES NOTNOT PART OF PART OF THE HCQUTHE HCQU Provide direct or primary healthcare  Provide direct or primary healthcare 

License or regulate activities License or regulate activities

Replace established community resources Replace established community resources

Manage crises Manage crises

Diagnose Diagnose

Provide direct consultationProvide direct consultation

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WHAT ARE SOME WAYS TO GET WHAT ARE SOME WAYS TO GET IN TOUCH WITH THE HCQU?IN TOUCH WITH THE HCQU?

TELEPHONETELEPHONE

COMPUTERCOMPUTER

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REMEMBER, IT MIGHT BE REMEMBER, IT MIGHT BE A GOOD IDEA TO……A GOOD IDEA TO……

Let your staff be aware of what Let your staff be aware of what you are contacting the HCQU foryou are contacting the HCQU for

This will raise their awareness of This will raise their awareness of your:your:

Health issues/concernsHealth issues/concerns Desire for Desire for training/informationtraining/information

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REFERENCESREFERENCES

APS: Southwestern Pennsylvania Health APS: Southwestern Pennsylvania Health Care Quality Unit. [Brochure]. APS Care Quality Unit. [Brochure]. APS Healthcare (A division of APS Healthcare Healthcare (A division of APS Healthcare Public Programs)Public Programs)

HCQUHCQU [PowerPoint Presentation]. APS [PowerPoint Presentation]. APS Healthcare-SW PA HCQUHealthcare-SW PA HCQU

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H C Q U W E B S I T Eh t t p ://h c q u .a p s h e a l t h c a r e .c o m /

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For more information on this or For more information on this or any other physical or any other physical or behavioral health topic, please behavioral health topic, please visit our website @ visit our website @ www.hcqu.apshealthcare.comwww.hcqu.apshealthcare.com

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THANK YOU THANK YOU