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Securing Hotels against

Terrorist Threat

Presented at EHMA annual conference, Munich, 2007

by Thomas O'DwyerDirector, GlobalSource LLC

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The speaker's background What security threats hoteliers should be aware of today What they can do about being better prepared Adopting a security plan

Outline

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The Suicide Bomber

The Nuclear Weapon of Terrorism

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• New threats from global terrorism • Hotels are soft, accessible targets• Hotels are attractive targets for

terrorists• Significant business risk for tourism

'Hotels are soft targets''Hotels are soft targets'

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Marriott Hotel Islamabad

January 2007 & October 2004

Ghazala Garden HotelSharm El-Sheikh

July 2005

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AmmanNovember 2005

RaRadisson disson Grand Hyatt Grand Hyatt Days Inn Days Inn

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The Hilton The Hilton TabaTaba

October 2004October 2004

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Paradise HotelMombasa, Kenya

October 2002

Park HotelPark Hotel Netanya, Netanya,

IsraelIsraelMarch 2003 March 2003

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What should security be What should security be about?about?

• Must be a state of mind - awarenessMust be a state of mind - awareness• A state of readinessA state of readiness• A balanced approachA balanced approach• A duty to guests, staff and shareholdersA duty to guests, staff and shareholders

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The The processprocess

Step 1Step 1: Risk and threat analysis for the chain : Risk and threat analysis for the chain and per property - regional, country, cityand per property - regional, country, city

Step 2Step 2: Definition of the security concept - : Definition of the security concept - critical to ensure business objectives are taken critical to ensure business objectives are taken into consideration and resources allocatedinto consideration and resources allocated

Step 3Step 3: Definition of the security plan : Definition of the security plan including:including:

– Security manpowerSecurity manpower– EquipmentEquipment– Technical systemsTechnical systems– ProceduresProcedures

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Routine and crisis management

• Routine – A comprehensive management and monitoring tool• During crisis – helps operational stategy by immediate callup of vital information to understand, analyze and manage a crisis from the outset.

Supervision managementsoftware

software

And other multimedias

Access to TV news

Video surveillance systems

link

to

A multimedia database Run by software

Other software

Link to

Integrating procedures, documents,

people

• Site procedures• HQ procedures • Technical data• Contact data• Data for response units• HSE (health, safety, environment)

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That concludes this presentation

Thomas O'Dwyer

Thank You