STEPHANIE TAYLOR----------------------------------------------------------------------------------------------------------------------------------------

DOYLESTOWN, PA 18902 · (215) 760-2135 · neversteph@comcast.net

Executive Profile

Change Agent Executive focused on results through sound decision making skills. Extensive and comprehensive HR background directing business and operational change management, labor relations, training and development, and benefits administration. Innovative and strategic collaborator working directly with CEO, CFO, Law Firm Senior Partners, IT Director and Plant Managers guiding all organizational decisions and strategic workforce planning to support corporate culture and growth goals. Extensive generalist knowledge of HR in all sectors, including union and non-union; exempt and non-exempt employees, maintaining compliance with HR Regulation and Employment Law, talent acquisition, talent retention and succession planning, team building, organizational planning and development. Proven excellence in problem solving skills; oral and written communication; interpersonal/interactional skills. Design and implement training and development programs and classes, both interactional and online; coaching, counseling, new hire training “buddy program”, create reward/recognition and progressive disciplinary programs to ensure employee success and retention, to improve morale and to maintain a performance driven culture. Maintain current audits and annual filings with Dept. of Labor and EEOC; strict compliance for truck drivers with DOT/FMCSA requirements; Safety Committee Administrator utilizing current OSHA rules and requirements. A creative thinker, problem solver and decision maker who effectively balances the needs of the employees with the mission of the organization.

CORE COMPETENCIES

• Performance Management • Recruitment and Retention • Employee Relations• HR Policies and Procedures • Training and Development • Safety and Security• Benefits Administration • Law Firm Administration • New Hire Orientation

Professional Experience___________________________________________________________________________________________

Director of Human Resources, Training and Development, Steven Kempf Building Supply Company, King of Prussia, PA 7/15 – Present

Re-vamp and overhaul existing HR Department both strategically and tactically to bring compliant and current Create and implement an Onboarding and Training Program in accordance with Federal and local laws and to

introduce safety and product knowledge trainings for every new hire; continuing education for Supervisors, Managers and Executives; develop a 3 month, 6 month and annual schedule for training, coaching and development and retention of the new employee; create training logs for re-certifications

Re-categorize exempt and non-exempt, salary and hourly employees according to new FLSA guidelines Implement an Annual Performance Evaluation and Coaching Program to include Self-Evaluations and Peer

Evaluations for a 360° Performance Management Program Introduce new hire training program and implement mandatory safety trainings for all new and existing employees

to include fall protection, slips, trips and falls training, etc., and mandatory checks for proper use and wear for all PPE for both Union and Non-Union Employees

Chair Safety Committee Meetings Improve overall company morale with implementation of team building activities and monthly “Safety Puzzle” gift

card drawings, monthly pizza parties, cooking face-off contests, etc. Maintain PA DOT Driver Qualification Files

Human Resources Director and Training Manager, US Supply Co., W. Conshohocken, PA 1/15 – 7/15

Responsible for major HR and Training Initiative development, implementation and rollout, including new onboarding training program; annual trainings for all levels of the organization, talent acquisition and retention program; new hire “buddy” program; and create and implement a robust training and development program. Re-implement performance management system and all performance evaluation forms and job descriptions to include FLSA requirements for exempt and non-exempt employees; bring Driver Qualification Files to comply with proper DOT guidelines

Talent search and acquisition utilizing heavy recruiting and head hunting through social media, colleges and tech schools

Update and improve Employee Handbook according to HR Laws Worker’s Compensation claims management Unemployment Hearings Employee Relations Safety and New Hire Trainings; maintain training logs for re-certifications

Human Resources Business Partner/Manager/Consultant 11/11 – 12/14

Work with business owners to create, implement and maintain new policies and procedures adhering to strict legal HR compliance; anticipate, plan and execute for appropriate staffing levels based on operational requirements; help to create and implement appropriate training and development activities for employees of all levels of the organization; facilitate recruitment and retention practices by recommending appropriate strategies to address quality and diversity opportunities; identify and develop training opportunities to ensure programs are effective in preparing associates to perform their job productively; manage employee performance issues, including investigating employee complaints or concerns; orchestrate Open Enrollment, negotiate all employee health and welfare benefits contracts; recruit, interview and hire new employees; create and manage all staff contracts and offer letters; assist in the performance of all annual and semi-annual performance evaluations with department managers; submit payroll and bonuses weekly; 401(k) administration; maintain PTO and HIPPA records; administer COBRA as needed

Human Resources Manager, TSG Finishing, LLC, North Wales, PA and Hickory, NC 4/10 – 6/11* *(Company Moved Operations to NC permanently – mass WARN layoff in PA)

Work directly with Owner/CEO, CFO, IT Director and Plant Managers of a multi-site organization in all areas of Human Resource Management; manage 7 Front Office staff and 2 Payroll Dept. staff; team with area tech schools for recruitment of interns/apprentices for technical and chemistry positions; recruiting/staffing of all levels of employee/management; develop and define role definitions for recruiting top candidates; pre-employment, background and drug screening of new candidates; coaching and counseling; oversee payroll department; benefits/COBRA administration; Safety Committee Administrator; write and update policies and procedures as needed; Union relations; strict Union disciplinary procedure adherence and exit interviews; maintain all PTO using Paychex time and attendance software; Microsoft Office Proficient; ensure all training and certifications were up to date; calculate and submit EEO-1 worksheets and audits annually

Completely revamp and bring current the HR Department of a 110 year old family run business lacking in organizational effectiveness, with no established HR practices; re-build HR department from the ground up to implement HR standards and compliance, revamp employee handbook, policies and procedures, job descriptions and introduced a performance management system; create and implement training and development system for new hires, plant safety and management training seminars

Save the company many thousands of dollars by updating old systems and researching new TPAs for benefits Manage multi-state/multi-facility operation; managed a staff of nine direct reports in two states Determine exempt and non-exempt job classifications and pay scales through thorough job analysis and

benchmarking research Re-categorize salary guidelines and overhaul unbalanced support staff salaries to fairly and properly align

Human Resources Generalist, MassMutual/Whipple Financial Group, Horsham PA 4/07 – 10/09

Compliance coordinator and oversee all continuing education credits for agents to maintain licenses Process weekly payroll and commission checks; SAR/SEP withholdings for 401(k); PTO records; WC claims;

benefits administration and COBRA; recruiting via job fairs, Career Link, social media, Internet job boards and advertising in industry publications; new hire candidate testing and hiring; new employee orientation and training; exit interviews; FMLA; STD/LTD, new staff training; revise and redistribute Employee Handbook and Confidentiality Agreements; install company software and encrypt all new agent computers

Human Resources Manager/Staffing and Project Manager, Ivy Hill Construction, Dublin, PA 1/95 - 4/07

Partner with owner on all construction projects from bidding to final inspection to ensure adequate on-site staffing in all levels of skill and expertise; front office recruiting, staffing, testing and new-hire orientation and training; create an Employee Handbook; Wrote 16 new policies and procedures; perform random drug testing of field workers; WC Claims; PTO administration; payroll processing; benefits administration; project management support of construction project meetings to work with architects and design engineers to identify and rectify possible staffing problems; AP/AR functions; Work with PennDOT for training of motorized vehicles for all field employees; endless multi-tasking

Previous: Law Firm Administrator in Philadelphia, PA and New York, NY from 1982-1992. Took time off to have children.

Education___________________________________________________________________________________________

Philadelphia University: Bachelor of Science in Human Resource Management, 3.9 GPA American Management Association: Professional of Human Resources Certification