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Strategic Planning for Closing the Gaps

Richland College

Presented to THECB, July 20, 2006

Stephen K. Mittelstet, Ph.D. President, Richland College

Using the Malcolm Baldrige Criteria to Achieve Student Success and

Performance Excellence

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Strategic Planning for Closing the Gaps

Richland College

Presented to THECB, July 20, 2006

Stephen K. Mittelstet, Ph.D. President, Richland College

Using the Malcolm Baldrige Criteria to Achieve Student Success and

Performance Excellence

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3

Performance Excellence Model

4 Strategic Planning Priority Goals

1. Response to Community 2. Student Success 3. Employee Success 4. Institutional Effectiveness

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4

Thunion Report

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Goals, KPIs, Measures, Targets2.2.1 % C or better in all credit classes for historically under-served (Af-Am, Hisp) student groups

2.2.2 % retained through semester in credit classes for historically under-served (Af-Am, Hisp) student groups

2.2.3 # associate degrees awarded for historically under-served (Af-Am, Hisp) student groups (sub-measures)

2.2.8. # of students completing core curriculum for historically under-served (Af-Am, Hisp) student groups

Teaching, Learning, Community Building

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QEP’s Core CurriculumEmphases, 2006 - 2007

Continue assessing core curriculum:

• Exemplary educational objectives

• Intellectual competencies

Finalize

• Core-curriculum capstone experience-- building sustainable local and global community

Teaching, Learning, Community Building

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• Grades of A, B, or C

• In-course retention (grade other than “W”)

• Degree or certificate attainment

• University transfer

• Core completion

Richland’s Definition ofStudent Success

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Teaching, Learning, Community Building

…Closing the Gaps

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Student Success Results

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% of Service Area Market Enrolled as Students

Source: DCCCD Colleague, US Census

Market Share of Service Area

0

24

6

8

1012

14

Total AfricanAmerican

Hispanic Asian

(%)1999-00 2000-012001-02 2002-032003-04 2004-05Benchm Median 100% of Target Benchm 90th 90% of Target

Go

od

9

Teaching, Learning, Community Building

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Number of Students Receiving Certificates and Associate Degrees

Source: DCCCD Colleague

Number Students Receiving Certificates and Associate Degrees

0100200300400500600700800

RL

C 0

1/0

2

RL

C 0

2/0

3

RL

C 0

3/0

4

RL

C 0

4/0

5

Pe

er1

03

/04

Pe

er2

03

/04

Pe

er3

03

/04

RL

C 0

1/0

2

RL

C 0

2/0

3

RL

C 0

3/0

4

RL

C 0

4/0

5

Pe

er1

03

/04

Pe

er2

03

/04

Pe

er3

03

/04

Anglo Af. Amer.Hispanic AsianOther 90% of Target100% of Target

Associate's Degrees Certificates

Go

od

Teaching, Learning, Community Building

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% Retention Credit Success by Segment

50

55

60

65

70

75

80

85

90

African American Hispanic

1999-00 2000-012001-02 2002-032003-04 2004-0590% of Target 100% of Target

% Retention Credit Success by Segment

Source: Colleague

Teaching, Learning, Community Building

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12

Community College Survey of Student Engagement

(CCSSE)

Teaching, Learning, Community Building

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Baldrige - The Wise Socratic Teacher

Teaching, Learning, Community Building

Closing the Gapsthrough

Performance Excellence

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Strategic Planning for Closing the Gaps

Richland College

Richland College12800 Abrams RoadDallas, Texas 75243www.richlandcollege.edu

Using the Malcolm Baldrige Criteria to Achieve Student Success and

Performance Excellence

Thank YouStephen K. Mittelstet, Ph.D., President

Teaching, Learning, Community Building

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