Student Affairs Service, Performance, Excellence

Strategic Plan 2014-2017

Spring 2015 Update

1

Student success – retention and graduation rates Identifying alternative revenue streams beyond

tuition and fees Promoting the stellar reputation of the University

2

Chancellor’s Priorities

Student Affairs facilitates and enhances the personal growth, success, health and well-being of every student at the

University of Colorado Boulder.

3

Student Affairs Purpose

To be a national leader in the provision of

exemplary programs and services

that enhance student success.

4

Student Affairs Vision

To develop and implement innovative programs and services that positively

impact retention and graduation rates, engagement, campus climate, and

student success.

5

Student Affairs Mission

With our holistic understanding of students, we are uniquely positioned to personalize

the student experience and advocate for students, enhancing their success inside

and outside the classroom.

6

Student Affairs Value Proposition

7

Student Affairs Strategic Plan

Targeted Student SuccessClimateRetentionGraduation Rate

8

Four Major Themes (constructs)

Week of Welcome Move-in Customer Service Climate Survey Cost Efficiency Learning Outcomes/Effectiveness Retention: 3 subgroupsFreshman YearUpper Class – Critical PathwaysRetention Programs

9

Working Groups

Students who needed a service & took advantage of it.

Students evaluating programs as useful or meeting a specific learning outcome

Students assessing programs as contributing/influencing their success

Number of students served/Dollars spent

Working Groups: Learning Outcomes/Effectiveness, Retention programs (subgroup), Efficiency (Spr’15), individual departments/offices

10

Targeted Student Success – Participation, Effectiveness, Efficiency

Students experiencing a welcoming residential environment

Students experiencing a sense of welcome in office/departments where they seek services

Assessing social activities as welcoming Welcoming social climate for students in

underrepresented groups

Working Groups: Climate (Spr’15), Customer Service

11

Climate – Welcoming Environment

Entered as Freshman: Students of Color International Students 1st Generation Students Veterans All students not of color

Working Groups: Retention (subgroups) Freshman Year Retention Programs

12

Retention – Student Retention

Undergraduate students who graduate in 6 or fewer years.

Upper Class – Critical Pathways

13

Graduation Rate – Graduation Success

14

Randy and Paula will discuss

15

Example – LLC Williams Village

Relating Employment and Learning based on Iowa GROW program

Jim Davis Rosenthal will discuss

16

Example – CU REAL

17

What Does the Data mean for Directors and Departments

Working Group Updates

18

19

Next Steps

1. Units plan how they will contribute to these objectives.

2. Working groups facilitate planning and assessment for area of responsibility.

3. Assessment needs should be defined and communicated to Associate VCSA.

4. The Office for Performance Improvement (OPI) is developing enablers for areas already identified.

5. Director of Assessment position.