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Treatment BarManagement Guide

Treatment Bar Supplies

Presentation InstructionsRetail and Service PromotionsInstructions for Best Results

Front Desk Support & Selling Tips

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Treatment Bar Supplies

Outfitting Your Back Bar & Treatment Center

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AWAPUHI Back Bar ProductsMoisturizing Lather ShampooKeraTriplex Treatment single shot vialsKeratin Intensive Treatment

AWAPUHI Retail Products Moisturizing Lather ShampooKeratin Cream RinseStyling Treatment OilShine SprayFinishing Spray

Finger Fitting Products – Massage GlovesRight glove

Left glove

Treatment Bar Products

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Treatment Center – Massage Gloves

Massage Gloves• Generates approximately 45,000 vibrations per minute at

full speed• Hand wash with soap and water and let air-dry

•Remove Battery pack/compartment during cleaning• DO NOT MACHINE WASH OR DRY

• Do not immerse in temperatures of 120 Degrees or above

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Back Bar and Treatment Bar

Presentation InstructionsRetail & Service Promotions

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Best PracticesBACK BARCLEANLINESS -The Shampoo Area MUST be kept impeccably clean (think Doctor’s Office).

PRODUCTS - During the consultation and shampoo, stylist offers product education by explaining the products utilized

RECOMMENDATIONS - Stylists mention they will write a customized home care prescription plan

Treatment Bar CLEANLINESS –Treatment Bar must be kept impeccably clean

PRESENTATION & VISUALIZATION -Treatment Bar Table or Cart may be draped and visible to backbar area of the salon. Mix in front of the client while explaining the benefits of the cocktail of products

REBOOK, “PLANT THE SEED” – During Treatment service, explain special offers associated with Re-booking their next service

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Bounce Back Service Offer

Rebook your next appointment and receive ½ off any

Treatment Bar Service with any salon service

2ND Version$20 off any service of

$60 or more

Suggested Service Promotions

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Treatment BarInstructions for Best Results

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Set your salon’s computer with Treatment Bar service SKU’s for tracking purposes

Check your recommend stock levels backbar, Treatment Bar and retail home care products

Laminated menu is available at front desk & reception area in a Plexiglas card holder

Mini displays of retail home care products at styling stations

Front Desk staff member hands client laminated menu upon arrival

Recommended Promotions

Bounce Back Offer - ½ off your next Treatment Bar Service or $20 off any Treatment service of $60 or more

Complimentary 3 minute massage with Magic Massage Gloves

Instructions for Best Results

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Treatment BarFront Desk Support & Selling Tips

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Front Desk Support

GREETING

1. Front Desk - greet client2. Hand them Treatment Bar laminate menu3. Explain “Here’s the special of the day. Let me know if you have any

questions regarding our new services.”

FOLLOW UP QUESTIONAsk…“Would you like to add any of our new Treatments to your

service today?”TIP: Utilize Treatment Bar “Q Card”

When a client selects a Signature Treatment, advise the stylist

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Front Desk Support

Check Out

Ask client, “How was your Signature Treatment today?”

Ask client, “I noticed your stylist would like to see you again in 6 weeks. Would you like to schedule your next appointment today and receive your Signature Treatment at special price? What time would be most convenient for you?” Hand client Bounce Back Offer Card and explain promotion as client re-books their next appointment

Ask client if they have any questions about the products their stylist recommended. Offer assistance in locating recommended products.

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Treatment Menu Selling Tips – Front Desk “Q

Card”

AWAPUHI TREATMENT $20A rich, creamy treatment designed to hydrate and

repair damaged hair.• Highly concentrated KeraTriplex keratin protein

is absorbed into the hair• Penetrates, repairs and seals damaged hair• Two Luxurious processes• Keratin rebuilds and repairs• Reduces Breakage up to 80%• Improves Shine up to 35%• Prevents Color Fade up to 67%• Includes 5 min scalp massage15 minutes