$100 I OBJECT CONSUMER MARKET MARK WITH AN “EX” CLOSING THE SALE $200 $500 $400 $300 $100 $200 $300 $400 $500 $100 $100 $200 $200 $300 $300 $400 $400 $500 $500 $100 $200 $300 $400 $500 ON DEMAND

$100 I OBJECT CONSUMER MARKET MARK WITH AN “EX” CLOSING THE SALE $200 $500 $400 $300 $100 $200 $300 $400 $500 $100 $200 $300 $400 $500 $100 $200 $300

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$100

I OBJECT CONSUMER MARKET

MARK WITH AN

“EX”

CLOSING THE SALE

$200

$500

$400

$300

$100

$200

$300

$400

$500

$100$100

$200$200

$300$300

$400$400

$500$500

$100

$200

$300

$400

$500

ON DEMAND

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I OBJECT$100

Answers objections by illustrating one or more features of a good or service

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I OBJECT $200

Salesperson acknowledges customer’s objection and then reveals another point of

view

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I OBJECT $300

Objection comes back to customer as a selling point

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I OBJECT $400

Using a previous customer or other neutral person to give a testimonial about a good or

service

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I OBJECT $500

Repeating the customer’s objection in your own words to clarify understanding

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CONSUMER MARKET$100

People born between 1965 and 1980 are referred to as

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CONSUMER MARKET $200

The money left after taking out taxes

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CONSUMER MARKET $300

The evolution of a family from a young single adult to sole surviving retired person

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CONSUMER MARKET $400

The generation with the highest population

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CONSUMER MARKET $500

Ethnic group with the highest average education level in the U.S.

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MARK WITH AN “EX”$100

An insincere reason for not buying

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MARK WITH AN “EX” $200

Goods sold to another country

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MARK WITH AN “EX” $300

Takes place in all marketing transactions

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MARK WITH AN “EX” $400

Companies that are engaged in mining, fishing, forestry, or agriculture

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MARK WITH AN “EX” DAILY DOUBLE

A type of costs

CLOSING THE SALE

$100

Things a customer does or says that indicate a readiness to buy

CLOSING THE SALE $200

Warranties can be used during this method of closing

CLOSING THE SALE $300

Closing technique in which the customer is asked to choose between two options

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CLOSING THE SALE $400

A closing technique that usually occurs as the first attempt to close a sale

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CLOSING THE SALE $500

A close which can be used when the product is in short supply

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ON DEMAND$100

Situation when a change in price causes a large change in demand for a product

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ON DEMAND $200

The point at which the supply of a product meets the demand for a product

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ON DEMAND $300

This happens when the supply of goods exceeds the demand for those goods

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ON DEMAND $400

When a change in price has very little effect on demand for a product

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ON DEMAND $500

Occurs when the demand for goods exceeds the supply for goods

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DAILY DOUBLE

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