10–12 November 2014 Global Leaders Embracing Inclusion for Success Page 1 Global Leaders Embracing Inclusion for Success Doug Harris The Kaleidoscope Group,

10–12 November 2014

Global Leaders Embracing Inclusion for SuccessPage 1

Global Leaders Embracing Inclusion for Success

Doug Harris The Kaleidoscope Group, LLC



Kaleidoscope Group History• Full service diversity consulting firm headquartered in Chicago

• Founded by Bea Young, a recognized pioneer and leader in diversity

• Led by Doug Harris, CEO, an internationally recognized presenter and diversity & inclusion consultant

• U.S. Certified minority-owned business enterprise (MBE)

• Has assisted organizations with successfully managing culture change and creating inclusion for over 30 years

• Comprised of 21 staff and 55 associates located across the globe

• Strategic alliance partners for specialized diversity needs



The Kaleidoscope Team



Celebrations!



Are you happy to be here?

A. YesB. No



Today’s Objectives

• Broaden understanding of Diversity & Inclusion

• Explore the global trends and business impacts

• Understand the role of leadership in achieving global D&I success



Today’s Agenda

• Understanding Diversity and Inclusion• Changing Demographics• Global Inclusive Leadership– Authentic– Agile– Aligning

• Global Inclusive Leadership Indicators



UNDERSTANDING DIVERSITY AND INCLUSION



How well do you know your story?

1. Not well2. Somewhat well3. Well4. Very well



What comes to mind when you hearthe words Diversity and Inclusion?



Definitions of Diversity & Inclusion

DiversityVariety of abilities, skills, experiences and cultural backgrounds, in all stakeholders.

InclusionTo value and leverage differences to achieve superior results.



Dimensions Of Diversity



Evolution of Diversity and Inclusion

GLOBAL INCLUSION

Compliance



Inclusion ModelD

iver

se

Repr

esen

tatio

n

Engagement

“Temporary Employment”

“Inclusion”

“Archaic” “Traditional Network”



Where do you see your organization on the Inclusion Model (real vote)?

1. Archaic2. Temporary

Employment3. Traditional Network4. Inclusion



Impacts of Inclusion



CHANGING DEMOGRAPHICS



US Census Bureau Global Talent Availability - 2020

18

China – 10m

Russia – 6mUSA – 17m

Japan – 9m

Germany – 3m

France – 3m

UK – 2m

Italy – 2m

Spain – 3m

Australia – 0.5m

India + 47m

Brazil + 3m

Mexico + 5m Egypt + 4m

Malaysia + 1m

Indonesia + 5m

Philippines + 5m



In the U.S., what is the ratio of Whites to People of Color over the age of 70?

1. 1:12. 3:13. 6:14. 9:1



In the U.S., what is the ratio of Whites to People of Color under the age of 10?

1. 1:12. 2:13. 3:14. 4:1



What percentage of Companies with more gender-diverse boards outperform companies with non-diverse boards ?

1. 61%2. 53 % 3. 45 %4. 37%



What group makes up the largest percentage of today’s workforce?

1. Mature before 45

2. Boomers 46-643. Gen X 65-824. Gen Y (Millennials) 83-2002



4 Generations in the Workforce

Mature (Veterans, Silent Generation)

Born 1909-194516%

Baby BoomersBorn 1946-1964

26%

Generation X (Xers)

Born 1965-197622%

Generation Y (Millennials, Echo Boomers)

Born 1977-1995

36%

The age range of the U.S. workforce spans approximately 60 years and is usually broken out into the following categories:



What fraction of the world’s college students are from developing nations?

1. 2/32. 3/53. 1/24. 1/4



Global Inclusive Leadership

HONORING

Authentic

AgileAligning



Do you consider yourself aGlobal Inclusive Leader?

1. No2. Somewhat3. Yes



AUTHENTIC



Authentic

Preserving a core identity while leading in different contexts.



7 years old



Junior High School Picture



High School Graduation Picture



Omega Psi Phi in college 1980



Tufts University Basketball Team



Procter & Gamble



Enlisted Army Soldier



Me and My Wife in the 80’s

Christel Harris



My Kids



Me and My wife Today



Deacon Harris

Rock of Ages Baptist Church



My Values• Appreciation• Satisfaction• Forgiveness• “Clutch” Performer• Recovery• Respect



What are the results of being Authentic?



AGILE



Cultural Competence

It is how you think, believe and demonstrate inclusive behaviors.



Cultural Competence Journey

Think(Listen and Expand thoughts)

Internalize(Assess, Understand and Challenge Biases)

Demonstrate(Adapt, Modify or Change Behavior)



Key to Agility

• Understanding• Identifying• Managing perspective / bias



SIZING ACTIVITY



Definition of Sizing

• The level of importance we give to an action, behavior, event and/or occurrence based on our view of the world.



Polling Process

• You will be given several topics

• You are to size the importance of that topic

• The sizing options are extra large, large, medium and small

• You may define those words however you like

• You will be given 5 seconds to respond to each topic

• The polling will be discussed at tables



POLLING SAMPLE



Happiness at work

1. Extra Large2. Large3. Medium4. Small



Sizing Poll HandoutTOPIC Extra Large Large Medium Small



POLLING QUIZ



Poll #1: Threat of North Korea




Poll #2: Same Sex Marriage




Poll #3: Working for a Manager You Don’t Like




Poll #4: ObamaCare




Poll #5: Gang Violence




Poll #6: Homelessness




Poll #7: Women in Leadership




Poll #8: Religious Beliefs




Poll #9: First Black President




Poll #10: Your Opinion Not Being Heard




Polling ResultsTOPIC Extra Large Large Medium Small

1. Threat of North Korea

2. Same Sex Marriage

3. Disliked Manager

4. ObamaCare

5. Gang Violence

6. Homelessness

7. Women in Leadership

8. Religions Beliefs

9. 1st Black President

10. Your Opinion Heard



Table Discussion

• Reactions• What stands out?• Any surprises?



Key Learning Points

• How we size things is based on our life experiences

• You’re not wrong for sizing it the way you do; you are wrong if you think that’s the right or only size

• We ought to value others’ size• It’s important to consider “weighted input”• We learn the most from those who “size” things

differently from us



Strength of Perspectives • Thought – Has something on their mind, has not committed to a

point of view

• Opinion - Has a point of view but still open to question

• Conviction – Has an opinion no longer open to be changed

• Judgment - Believes any other opinion is wrong or less valuable than own



Perspectives ApplicationPersonal Decisions Relationships

TalentBusiness Decisions



Managing Biases

• Recognize the bias

• Understand the impact of the bias

• Consider best option to address the impact

• Possibly change the bias



How well do you manage your biases?

1. Not well2. Somewhat well3. Well4. Very well



What are the results of being Agile?



ALIGNING



Aligning

Connecting all constituents in ameaningful and impactful way to drive

outcomes.

Oxford dictionary: Put into correct or appropriate relative positions



Aligning Expectations

Individually complete the following statements from your perspective.• I feel valued when…• If someone wanted to motivate me, I would prefer…• I work well when. . .• A good working relationship for me consists of. . .



Pair Exercise• Pair with someone you do not know well. • Share how you finished each of the four

statements.• Where are there similarities? Where are

there differences?• Agree on what you can do to effectively work

together given your differing expectations.



What stood out about the exercise?



1 “Like me” Agreement

Homogeneous Inconsistent

1 ½ Different but “Like me”

Fitting in Assimilation Average

2 Tolerate Differences

Superficial “Nice” Good

3 Desire Differences

Healthy Dialogue

Inclusive Exceptional

“True Inclusion”

1+1 Belief Behavior Culture Performance



Which stage best representsyour organization?

1. 12. 1 ½3. 24. 3



What are the results of Alignment?





Individual Growth

80

• 7 black guys, 7 white guys• 4 extremely wealthy, 4 extremely poor, and everywhere in

between• 6 republicans, 8 democrats – wasn’t split across racial

lines• 8 inner city, 4 suburban, 2 farmers• 1 gay guy – found that out 10 years later• 1 Lou Gehrig’s disease has been in a wheelchair for 15

years – last time we all saw each other• First one passed away in March 2012• Second one passed away in early 2013• 1 billionaire today• 2 have done jail time



Thank You!

Thanks

Xie xie

DANKE

Arigato Khop Khun Mak Gracias Dankie

Nuhun

Dhanyavaad

merci

Shukran Gazillan Wado

Sukran

Dekuji

Efharisto Toda

Ahsante

Documents

10–12 November 2014 Global Leaders Embracing Inclusion for Success Page 1 Global Leaders Embracing Inclusion for Success Doug Harris The Kaleidoscope Group,