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Children’s Hospital of Wisconsin:
From Outdated and Risky, to Optimized and Rock-Steady
104560
SpearMC Consulting
June 3, 2020
s
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Miroslawa (Millie) BabiczManaging Director (Chicago)[email protected](773) 206-6728
Your Presenters
Cameron McClurgManaging Director (Seattle)[email protected](206) 819-7851
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About SpearMCAbout Children’s Hospital of Wisconsin
Children’s is a private, independent, not-for-profit health care system dedicated solely to the
health and well-being of children
Children’s is a major teaching affiliate of the Medical College of Wisconsin and is affiliated with
more than a dozen schools of nursing.
Children’s is one of the nation’s top pediatric facilities. They have served kids and families from all
50 states, as well as many countries around the world.
Children’s Research Institute represents the most powerful concentration of pediatric research in
the region:
More than 1,000 active clinical trials
Nearly $25 million in external funding
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PeopleSoft Footprint:
About SpearMCAbout Children’s Hospital of Wisconsin
Running 9.2 HCM 8.55 Image 21 (upgrading to 8.58 Image 33)
Running 9.2 FSCM 8.56 Image 26
6,000 employees
Each Production database approximately 500 GB
Nine development / test databases per pillar
PeopleSoft FSCM, HCM, and Grants Management
Managed Services
Oracle Reseller since 2008
PTF, QA and Test Automation
Hyperion and Cloud EPM
Training
Hosting (OCI/AWS/Azure)
Oracle Cloud Infrastructure
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Founded in 2004, SpearMC specializes in:
About SpearMC
PeopleSoft, Hyperion and Oracle Cloud Certified/Reseller
About SpearMC
Our History
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SpearMC Sessions at Quest Forum Digital EventPeopleSoft Mobile Expenses at HMH: PeopleSoft Expenses with Fluid UI, Duo and Twilio Text Receipts
Session ID: 104610
Randall Johnson w/ Hackensack Meridian Health
Monday, June 1 @1:30 PM EDT
Children’s Hospital of Wisconsin: From Outdated and Risky, to Optimized and Rock-SteadySession ID: 104560
Millie Babicz
Wednesday, June 3 @11:00 AM EDT
Integris Health stays current on PeopleSoft through Managed Testing and PUM servicesSession ID: 104510
Tom Tretter
Wednesday, June 3 @2:45 PM EDT
PeopleSoft Lease Management at ANZ Bank: Lease compliance and business intelligence in one solutionSession ID: 104630
Marcus Bode
Thursday, June 4 @11:00 AM EDT
Customer Case Study for FFNWB: A Fast, Lean Migration: PeopleSoft on the CloudSession ID: 104530
Cameron McClurg
Thursday, June 4 @3:15 PM EDT
PeopleSoft Runs Better in the Cloud
Challenge Presented
PeopleSoft infrastructure was aging and CHW did not have an effective Disaster Recovery solution in place
End-of-life (EOL) hardware and software was a huge concern to IT department as it is no longer actively supported by the vendor with upgrades, patches and technical support
EOL Technology Possesses Risks
Security Vulnerability
Software Incompatibility
Compliance Issues
Poor Performance and Reliability
Increased Support Costs
Solution
CHW upgraded their legacy, server-based PeopleSoft platform to a next-generation cloud solution hosted on OCI (Oracle Cloud Infrastructure)
This form of cloud computing provides CHW with virtualized computing resources over the internet utilizing Oracle’s FastConnect 1Gbps (a network connectivity alternative to using the public internet)
OCI also allows CHW to include a cloud-based Disaster Recovery system in order to implement a proper DR plan that enables true business continuity
Implementation Approach
Leverage Internal Resources. Start with Training.
CHW agreed to utilize a lift-and-shift methodology tailored to reduce time, risk and cost. This allowed all the data structures and existing configurations to stay the same to minimize business impact.
Activities based on various Oracle/SpearMC methods helped CHW migrate to the Oracle Cloud Infrastructure at a rapid pace.
Build out a library of test scripts utilizing the PeopleSoft Test Framework. This allowed CHW to conduct application testing consistently across environments to validate all migrations performed during the mock cutovers.
SpearMC CloudShift Includes: Needs Analysis, Planning, Sizing, Pricing
Lift and Shift (or Move and Improve)
Hosting
Cloud Manager Configuration
Full Lifecycle Management
CHW resources participated in on-site training
Oracle Cloud Infrastructure 101
PeopleSoft Deployment on OCI
PeopleSoft Cloud Manager
PeopleSoft Update Manager
OCI Security Hardening
SpearMC experts advised CHW on business best practices related to infrastructure architecture
Lift and ShiftSame versions of Oracle Applications with same topology as hosted on premise. No application upgrades.
Architecture
CHW Oracle Cloud is IaaS and PaaS
High-level Timeline
Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Week 7 Week 8 Week 9 Week 10 Week 11 Week 12 Week 13 Week 14 Week 15 Week 16
Tasks6/1/19 6/8/19 6/15/19 6/22/19 6/29/19 7/6/19 7/13/19 7/20/19 7/27/19 8/3/19 8/10/19 8/17/19 8/24/19 8/31/19 9/7/19 9/14/19
6/7/19 6/14/19 6/21/19 6/28/19 7/5/19 7/12/19 7/19/19 7/26/19 8/2/19 8/9/19 8/16/19 8/23/19 8/30/19 9/6/19 9/13/19 9/20/19
Workstream 1 - Program Management & Oversight
Project Management
Workstream 2 - Architecture, Infrastructure, & Governance
Analysis & Planning (including cutover planning)
Develop Cloud Deployment Architecture & Detailed Design
Provision, Configure, & Migrate VM's (including network & storage)
Workstream 3 - App Migration
Move Dev Environment
Move Stage Environment
Move Production Environment
Mock Cutover
Create Disaster Recovery Environment
Production Migration Cutover (backup/cutover)
Clone up to one (1) additional DR environment from migrated production instance
Workstream 4 - Testing & Integrations (Customer)
Reconfigure and Test Integrations
User Acceptance Testing
Reconfigure and Test Integrations in DR
FSCM and HCM migrated in parallel
Leveraged PeopleSoft Test Framework
Automated manual testing for Unit, System, Integration and Regression testing
Provided single repository of re-usable, adaptable scripts that evolve with application changes
Saved time for business SMEs by replacing routine manual testing with PTF scripts
Saved time for IT developers by replacing manual unit testing with PTF scripts
Ran more scripts to lower defect risk and deliver higher quality application changes
Why use Test automation for PeopleSoft Oracle utilizes PTF to automate their PeopleSoft testing
Cost effectively implement selective adoption and regulatory patches
Enable more frequent PUM applications (additional business value)
Standardize testing and results across all environments and releases
Reduce cost and time for testing Production releaseso New PUM Image and PeopleTools releases
o Stage end-to-end data for Unit Testing
o PeopleSoft Enhancements and Fixes
o PeopleSoft Configuration changes
o New PeopleSoft modules
o Infrastructure Changes
When to use PTF
How to use PTFValidate &
Update Test Plans
Prep PTF Environment
& Clients
Validate& Update Test
Scripts
Validate & Update
Shell Tests
Execute Test Library & Review
Logs
Correct Issues & Maintain
Test Assets
1
3
2
4
5
6
DEV
TST
QA
TRN
Non-Prod
*Start with pre-built test libraries for all PeopleSoft modules
What we learned?
Success of the project was a result of rigorous cutover planning and going through multiple mock cutovers to work out the kinks and timings
Team did a great job in providing solutions quickly to issues encountered, good complementary skillset among team members
Closer attention to architecture and sizing to ensure system can handle the load but not have too much capacity
Use automated performance testing tools in production like environments. Set appropriate expectations with Business on testing in non-production.
Reliability on external vendors (e.g. FastConnect) can make or break a project. A lot of advanced planning and sufficient amount of notification is required so the vendors can prioritize CHW work against other customers/clients.
With the infrastructure concerns being eliminated, CHW can focus on getting
current on their application software and start to keep up with the quarterly
PeopleSoft PUM releases!!
The IT organization at CHW can transition from a “keeping the lights on” mentality to a true business-value provider that is
able to execute on the projects that matter to the business
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