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1 1 Viv Lees, Branch Chief Child Nutrition Division USDA Food & Nutrition Service SNA State Agency Conference December 1, 2011

11 Viv Lees, Branch Chief Child Nutrition Division USDA Food & Nutrition Service SNA State Agency Conference December 1, 2011

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Viv Lees, Branch ChiefChild Nutrition Division

USDA Food & Nutrition Service

SNA State Agency Conference December 1, 2011

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Provide technical support to State Agencies (SAs) and FNS Regional Offices (ROs) to promote successful implementation of automated solutions to improve outcomes in:

CN program administration and performance

Access to CN program benefits through direct certification, direct verification and other automated means, and

Federal reporting on program outcomes

33

FNS Child Nutrition Staff

44

Julia Thorius Errol Baker Patrick Harding

FNS Consultants

55

Major focus areas in Year 1

CN State Systems Workgroup (CNSSW) – Listening to States & FNS regional offices (ROs)

Grants for CN technology projects

Direct certification improvement efforts, including Healthy, Hunger-Free Kids Act provisions

Technical assistance (TA) to States on CN technology issues

Collaboration with the CN technology community

SSSB Major Focus Areas

66

Purpose of Workgroup:

To inform and guide the work of CND SSSB in assessing State technology TA needs and best approaches for delivering TA to States.

Selected workgroup members – 10 State representatives (plus 2 backups)

4 FNS RO representatives (plus 1 backup)

3 FNS HQ (including consultant)

CNSSW

77

CNSSWState and FNS CNSSW Members and Alternates

Name Location

Brad Blunt Kentucky

Scott Clements Mississippi

Vonda Cook (Fekete) Pennsylvania

Janet W. Johnson North Carolina

Jeanette Johnson-Reed Minnesota

Donna Parsons Washington

Michelle Pyle Kansas

Robin Roark Texas

Hugh Shelton Tennessee

Jessica Sharkus Wisconsin

John Todd Indiana

Lynn Warner Colorado

State Members

Name Location

Penny Burke FNS MPRO

Tiffany Carrington FNS MWRO

Rick Hargreaves FNS SERO

Sandra Harris FNS MARO

Ashley Ryckman FNS WRO

Viv Lees FNS HQ - CND

Patty von Reyn FNS HQ - CND

Julia Thorius Consultant

FNS Members

88

Held first meeting in Nashville, July 2011

Captured group’s feedback in 2 areas: CN State Technology Systems in general,

and

Direct Certification systems specifically

CNSSW

99

1010

Looked at 4 areas for overall technologies and Direct Certification systems

Strengths

Challenges

Needs

Possibilities

Combined and prioritized needs and possibilities into a State CN Systems priority list for each area

CNSSW

1111

Direct Certification (DC) Priorities Identified

1. Get FNS-742 Verification Summary Report changes to States in time to make system changes for reporting correctly for SY 2012-2013

2. Improve DC rate formula to more accurately calculate State DC rates with SNAP

3. Encourage & fund the use of more user groups (like CNSSW) – need more States sharing with States opportunities. Include technology vendors and work toward system standardization

4. Make DC an interdepartmental priority

CNSSW

1212

Direct Certification (DC) Priorities Identified (cont)

5. Improve/provide/encourage training and TA

6. Improve accountability of data at the local levels – i.e., real-time matching, SAs meet with POS vendors, require USDA vendor approval process, etc.

7. Provide DC definitions and standards – i.e., when is a DC counted as a DC, standardize matching algorithms, etc.

8. Improve IT presence – require dedicated IT staff for DC activities at the local and State levels

CNSSW

1313

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General CN Technology System Priorities Identified

1. Develop system standards – establish minimum system requirements for vendors to use for State and local-level systems, including point of sale (POS) systems

2. Create a database/repository for CN State systems information and make available for State research

3. Encourage user groups, including the vendor community

4. Establish a common set of data across agencies so that when data is collected it means the same thing to all

5. Perform technology systems ownership inventory - what has FNS already paid for that could be used again, rather than duplicating development?

CNSSW

1515

General CN Technology System Priorities Identified (cont)

6. Step up efforts to increase support from US Dept of Ed & other Federal agencies that share data

7. Address confidentiality rules, in light of changing technologies, across Federal agencies/programs

8. Encourage user groups, including vendors

9. Prepare/provide training materials – i.e., how to write a technology RFP, including minimum system requirements

10.Improve the IT presence

CNSSW

1616

Manage application & award processes for grants to fund technology, training, and other program integrity projects:

2010-2012 Direct Certification Grants

Direct Certification and Verification Grants (closed)

Administrative Review and Training (ART) Method I & II Grants

Manage active grants and provide technical assistance to grantee States during grant period

Evaluate grant progress and program outcomes

Grant Support

1717

Technology Contractor (DRT Strategies) provides TA, evaluation, and collaboration services to ART Method II grantees:

TA needs assessments

Onsite technical assistance 1-2 times annually

Webinars/webcasts for training, showcasing projects, sharing best practices and lessons learned, etc

Annual TA meeting with all grantees

Industry research and development of TA tools and resources

Grant Support

1818

Initiatives to help States understand DC rates and learn what other States are doing

Liaison with FNS Office of Research & Analysis (ORA) on direct certification studies

Informational webinars on direct certification Report to Congress each year

Onsite visits & conference calls to study State practices & exchange information between States

Manage DC grant applications, recent amendments to application process, outreach to States, webinars & workshops to encourage applications

Direct Certification

1919

Healthy, Hunger-Free Kids Act DC Provisions

In Coordination with FNS Policy Staff & Regional Offices, provide TA to States on DC issues:

Elimination of letter method as method of direct certification for children in SNAP householdsBenchmarks and Continuous Improvement Plans (CIPs) for direct certification with SNAPState performance awards for direct certification with SNAPDemonstrations to test direct certification with Medicaid

Direct Certification

2020

Planning for Procurement of Technology Contractor to provide Direct Certification TA, evaluation, and collaboration services to States

Direct Certification TA needs assessments

Onsite technical assistance visits

Webinars/webcasts for training, showcasing projects, sharing best practices and lessons learned, etc

Industry research and development of TA tools and resources

Direct Certification

2121

Collaborate with States, FNS Regional Offices, FNS Leadership, and Other Partner Agencies to:

Follow through on priorities identified by CNSSW

Continue to assess State TA needs & assist in trouble-shooting State technology issues

Provide venues for State-to-State collaboration

Provide information and training on industry best practices for technology implementation

Other Technical Assistance & Support to

States

2222

Work with other FNS programs (SNAP, WIC) to establish similar advance planning and approval processes for Federally funded automation

Advocate for States on funding and resources for technologies that help improve direct certification, counting, claiming, application & verification processes, reporting, and overall program outcomes

Collaborate with the vendor community to identify innovative technology solutions for CN programs & encourage competition and standardization

The Future

2323

Most Important!!

Listen to what States are telling us

Learn everything we can about State technologies so that we can provide quality assistance

Take responsive steps to help States leverage automation to improve program access, accountability, and operations

The Future

2424

It’s Your Turn…

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Contact Information

Vivian Lees, Branch Chief,

CND State Systems Support

Branch

USDA Food & Nutrition Service

[email protected]

(703) 305-2322