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COME ALONG! For Parents, Carers and Support Staff of individuals with complex and challenging behaviours COST (parent carer): FREE COST (target): $25 pp COST (non-target): $25 pp COSTS ARE GST-FREE. SERVICES FUNDED THROUGH DEPARTMENT OF COMMUNITIES, DISABILITY SERVICES ARE CONSIDERED TARGET  ATTENTION! HOW TO APPLY TO BE A PART OF THIS EVENT PLEASE FILL IN ALL FIELDS OF THE REGISTRATION FORM AND FAX TO: (07) 3237 1497 FOR MORE INFORMATION PLEASE CALL: (07) 3237 1482 FREE CALL NUMBER AVAILABLE FOR PARENTS & UNPAID CARERS: 1800 851 848  WITH JOHN FLETCHER  APPLICATION MUST BE RECEIVED BY: Thursday 22 September 2011 SESSION ATTENDANCE NUMBERS MAY BE LIMITED Tuesday 27 September 2011 9.00am - 4.00pm Fernvale Futures Centre 1483 Brisbane  Valley Highway Fernvale Complex and challenging behaviours are often misunderstood and viewed as negative or disruptive behaviour. In this workshop participants will identify behaviour as a communication tool highlighting an unmet need, and examine behaviour as an interaction with others or an environment that may challenge staff and/or community understanding. Through reviewing past and present behaviour management techniques participants will understand the benefit of both proactive and reactive strategies, effective communication and managing their own behaviour in a crisis situation. John Fletcher has worked in the community services sector for almost 30 years working with individuals with cognitive impairment, intellectual impartment and mental health in the aged care, disability and welfare sectors. John has worked as a support worker, in coordination and management roles. John has been actively involved in lobbying government and key organisations. John’s knowledge of the community sector has allowed him to work in the Commonwealth Public Service, having worked for Centrelink as a Personal Adviser, assisting people to return to the workforce after being long term unemployed, CALD, prison release, refugees and mature aged. John has coordinated the training for House with No Steps in their program for disadvantage persons returning to the workforce and more recently John has joined Synapse to coordinate and deliver accredited and non-accredited training nationally. DISABILITY SECTOR TRAINING FUND IPSWICH WEST MORETON REGION The Disability Sector Training Fund (DSTF) target group includes: workers in community based organisations who receive funding from Dept of Communities, Disability Services; unpaid carers; and family members of people with a disability. DSTF is funded by Dept of Communities, Disability Services. Specific learning outcomes include: Understanding the purpose of Behaviour Behaviour Management Options Overview Positive Behaviour Support Techniques & Strategies Communication & Interactions Managing in a Crisis SUPPORTING INDIVIDUALS WITH COMPLEX AND CHALLENGING BEHAVIOUR 

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COME ALONG!For Parents, Carers andSupport Staff of individualswith complex and challengingbehaviours

COST (parent carer): FREE

COST (target): $25 pp

COST (non-target): $25 pp 

COSTS ARE GST-FREE. SERVICES FUNDEDTHROUGH DEPARTMENT OF COMMUNITIES,DISABILITY SERVICES ARE CONSIDERED TARGET

 ATTENTION! HOW TO APPLY TO BE A PART OF THIS EVENT

PLEASE FILL IN ALL FIELDS OF THE REGISTRATION FORM AND FAX TO: (07) 3237 1497 FOR MORE INFORMATION PLEASE CALL: (07) 3237 1482 

FREE CALL NUMBER AVAILABLE FOR PARENTS & UNPAID CARERS: 1800 851 848

 WITH JOHN FLETCHER 

 APPLICATION MUST BERECEIVED BY: 

Thursday 22 September 2011 

SESSION ATTENDANCE NUMBERSMAY BE LIMITED 

Tuesday 

27 September 20119.00am - 4.00pm

Fernvale Futures Centre1483 Brisbane

 Valley Highway Fernvale

Complex and challenging behaviours are oftenmisunderstood and viewed as negative or disruptivebehaviour.In this workshop participants will identify behaviour as acommunication tool highlighting an unmet need, andexamine behaviour as an interaction with others or anenvironment that may challenge staff and/or community understanding. Through reviewing past and presentbehaviour management techniques participants will

understand the benefit of both proactive and reactivestrategies, effective communication and managing their own behaviour in a crisis situation.

John Fletcher has worked in the community services sector for almost 30years working with individuals with cognitive impairment, intellectualimpartment and mental health in the aged care, disability and welfaresectors. John has worked as a support worker, in coordination andmanagement roles. John has been actively involved in lobbyinggovernment and key organisations. John’s knowledge of the communitysector has allowed him to work in the Commonwealth Public Service,having worked for Centrelink as a Personal Adviser, assisting people toreturn to the workforce after being long term unemployed, CALD, prisonrelease, refugees and mature aged. John has coordinated the trainingfor House with No Steps in their program for disadvantage personsreturning to the workforce and more recently John has joined Synapse tocoordinate and deliver accredited and non-accredited trainingnationally.

DISABILITY SECTOR TRAINING FUND

IPSWICH WEST MORETON REGION

The Disability Sector Training Fund (DSTF) target group includes: workers in community based organisations who receive funding from Dept of Communities, DisabilityServices; unpaid carers; and family members of people with a disability. DSTF is funded by Dept of Communities, Disability Services.

Specific learning outcomes include:

• Understanding the purpose of Behaviour 

• Behaviour Management Options

• Overview Positive Behaviour Support

• Techniques & Strategies

• Communication & Interactions

• Managing in a Crisis

SUPPORTING INDIVIDUALS WITH

COMPLEX AND CHALLENGING BEHAVIOUR 

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SUPPORTING INDIVIDUALS WITH COMPLEX ANDCHALLENGING BEHAVIOURSTuesday 27 September, 9.00am - 4.00pmFernvale Futures Centre, 1483 Brisbane Valley Highway, Fernvale

(applications close: Thursday 22 September, 2011)

COST (parent carer): FREE

COST (target): $25 pp (GST-free)

COST (non-target): $25 pp (GST-free)

SERVICES FUNDED THROUGH DEPARTMENT OF COMMUNITIES,DISABILITY SERVICES ARE CONSIDERED TARGET

PLEASE COMPLETE THE REGISTRATION FORM BELOW  If this event is over-subscribed, preference will be given to our target group and unpaid parent carers. Upon closing date you will receiveconfirmation of your place via email. If you are unsuccessful you will receive a full refund and notification. Please call (07) 3234 0190 if youwish to confirm your registration has been received, as the Workforce Council will not be responsible for attendance opportunities lost due toapplications not being received.This activity closes 14 days prior to activity date. Substitutions will be accepted with prior notification. No refunds will be given without writtennotification of cancellation at least 7 days before the activity. “No Shows” will be charged the full registration fee. No payments can be accept-ed at the event. Application form will become a tax invoice on payment. Payment must be received prior to attendance.

NamePLEASE PRINT CLEARLY

Service Name

OrganisationAre you a parent/family member or unpaid carer of a person with a disability?  Yes  No 

Do you work for a Service that is funded by the Department of Communities (Disability Services)?  Yes  No 

What is your position?  Direct Support Worker  Management Committee Member   Coordinator/manager  Other: ______________

 Address  Personal address  Work address

Town/suburb Postcode

E-mail

Phone Fax Total Amount Payable $ 

I WISH TO ATTEND: FERNVALE (27 September) Do you have any essential dietary requirements? (please also state to whom this applies)

___________________________________________________________________________________________________________

Do you have any disability related needs that may require support? (please contact us to arrange details) ______________________________

On occasion, the Workforce Council will document events through the use of audio, video and/or still photography. These recordings maythen be used by the Workforce Council in appropriate publications including but not limited to newsletters, flyers, brochures and websitesincluding www.workforce.org.au and other industry stakeholder related websites maintained by the Workforce Council and/or its industrystakeholders. If you do not consent to having photos/audio/audiovisuals of you participating in this activity used in future promotionalmaterials, please indicate below and you will be provided with instruction on how to be excluded upon signing in at the registration desk.

 I CONSENT  I DO NOT CONSENT Signed : Date:

HOW TO PAY 

IF PAYING BY CREDIT CARD:

•COMPLETE ALL FIELDS OF THE CREDIT CARD PAYMENT FORM BELOW.

•SEND COMPLETED APPLICATION BY FAX TO (07) 3234 0474 OR EMAIL TO

[email protected] DO NOT POST THE ORIGINAL COPY

OR DUPLICATION OF PAYMENT MAY OCCUR

• A RECEIPT WILL BE SENT TO YOU ONLY ON REQUEST

 WE DO NOT ACCEPT CREDIT CARD PAYMENTS BY PHONE

IF PAYING BY CHEQUE OR MONEY ORDER:

•FAX YOUR COMPLETED APPLICATION TO (07) 3234 0474

•COPY THIS FORM FOR YOUR RECORDS & POST THE ORIGINAL WITH

CHEQUE OR MONEY ORDER MADE OUT TO: HEALTH & COMMUNITYSERVICES WORKFORCE COUNCIL INC TO ADDRESS: GROUNDFLOOR, 303 ADELAIDE ST, BRISBANE, QLD, 4000. YOUR CERTIFICATEWILL NOT BE ISSUED UNLESS THIS FORM IS RECEIVED 

• A RECEIPT WILL BE SENT TO YOU ONLY ON REQUEST

PAYMENT TYPE: VISA MASTERCARD CHEQUE/MONEY ORDER  AMOUNT PAYABLE: $___________________

CREDIT CARD NUMBER: _______________________________________________ EXPIRY DATE : ______ / 20______

NAME ON CARD: PHONE NUMBER:

OFFICE USE ONLY: ACTIVITY ID: 4643  AO: KS 

REMITTANCE ADVICE

PHOTOGRAPHY 

REGISTRATION FORM & TAX INVOICE  ABN: 32 330 317 817 

DSTF

IPSWICH WEST MORETON REGION

The information provided by you on this form is collected by the Workforce Council for the purposes of recording participant data for reporting purposes. Information identifying individuals will notbe released to a third party except where required by law or requested by your employer, where your employer has paid for this activity. For further information refer to the Workforce Council’s

Confidentiality Policy at www.workforce.org.au