11224379_3326!12!1954_72_Session 1 Understanding the Marketing Function

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    Dr Kavita Pathak

    Professor, Marketing Area

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    How to market in an of changing needs, wants, and lifestyles?How to effectively develop a to suit strategies?How to when consumers

    are demanding more personalized services?How to comprehend and behavior in the background ofnew technologies?How to in a socially responsible manner?How to apply marketing thought and to business andnon-business situations.

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    Develop a .

    in an organizational context foraccomplishing its purpose. in a creative way for the organization on marketing issues and challengesfacing a profit, not for profit and public policy related organization.

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    Environmentalscanning

    10% 2nd November 2012

    Review of STP andmarketing mix

    10% 1st December 2012

    Combination ofquestions

    20% unannounced

    Conceptualquestions, situationspecific questionsand cases

    20% (midterm)

    As per the examschedule

    30% (endterm)

    As per the examschedule

    In-class, topics andgroups to be

    finalized in the nextlecture

    10% Presentation 1 to10 as per the

    course outline

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    in not negotiable. Please observe the time-lines

    your and mine shall be switched off for the duration of thelecture

    You will have to work on three of your of 5-6students, make sure you select a functional team. Any issues of contributionfrom different members should be resolved early and deadlines should notsuffer on account of malfunctioning team .

    Make sure you and not puteverything off closer to the deadlines.

    to the lecturer and your fellow learners, hear us out and bear us

    out.

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    ,and participate in the debates there. You may use this platform to seekclarifications on classroom teaching as well.

    with queries orcourse related help. I am available for consultation on the following days andtime:Days: Wednesday (Section A), Thursday (Section B) and Friday (Section C)Time: 2.30 PM to 3.30 PMmy e-mail: [email protected]

    I will include in each class queriesfrom ET news items.

    , and post your observations and questionson face book group. Propose debates and conduct them with this group.

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    Please think about and discuss why the following actions are being taken andwhat are their implications?

    of Kingfisher airlines and the role of DGCA ( 6th October)

    offer from PSU banks (4th October)

    Meet Biyani the (4th October)

    will grow on farmers(4th October)

    SC Directive on upsets calculations of Pharma companies (5thOctober)

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    why marketing?

    How could it be defined?

    Marketing management tasks?

    what is its purpose for various stakeholders?

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    It earns me my revenue

    It connects me to my customers

    What do you think ??????????????

    What will become of me if there was no Marketing? THINK !!!!!

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    Marketing is a by which obtainwhat they and through creating, offering and freely

    and of with others. societal process

    Individuals and groupsNeedWantExchangingProductsServices

    Values

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    Societal process Yes Yes

    Individuals & groups

    Needs & wants

    Exchanging

    Products

    Services

    Value

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    Developing marketing

    Assessing

    value

    value

    value

    value

    growth and value

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    Consumers

    Management

    Employees

    Investors

    Community

    Regulators

    Suppliers

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    1. What marketing tasks did Kingfisher Airline fail at?

    2. How will the closure of the airline impact the various stakeholders?

    (page 27-28 of the text book)

    1. How is Nike creating value for its customers?

    2. How many types of products and services does Nike offer?3. How is Nike communicating value to its customers?4. How is Nike sustaining its growth?

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    Form groups of not more than five-six members today, I will ask youto intimate the

    take part in a . Ten topics areto be selected

    read marketing excellence and think about answers

    read the news items on Kingfisher Airlines and answer the questions asked

    review chapter 1 of your text