11–13 October 2009 Grand Hyatt Hotel Melbourne Victoria … · 2014. 2. 24. · Bernard Salt Partner KPMG He is one of Australia’s most compelling and entertaining speakers, engaged

APHA 29th AnnualNational Congress 2009

11–13 October 2009

Grand Hyatt Hotel

Melbourne Victoria

www.apha.consec.com.au

congress program and handbook

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Welcome from the PresidentOn behalf of the Australian Private Hospitals Association (APHA), I would like to welcome you to our 29th Annual National Congress here in Melbourne and at this great venue. We have themed this Congress: Private Hospitals: Maximising the Opportunities, in recognition of the important and increasing role that private hospitals will play in the delivery of healthcare to the nation over the coming decades.

To this end, one of our keynote speakers will be demographer Bernard Salt who will explore the market beyond the baby boom and how demographic and generational change will shape the healthcare market in Australia over the next decade. During the next few years we are going to experience an ageing population in Australia, the likes of which we have not seen before, and the impact on our healthcare system will be dramatic. I am looking forward to Bernard’s presentation.

Baby boomers will have different needs and expectations to past generations plus they will be managing more chronic conditions and therefore utilising more health care services. At the same time, changing clinical trends means that more medical services and technologies are available to patients. So, the agenda also covers a number of these areas from addressing our role as a service industry in a session on customer service to delivering safe and quality care to patients.

A special concurrent session on e-health and technology on Monday afternoon, will investigate the trends in this area and how we maximise the opportunities that will develop in this ever-changing space. The recommendations from the NHHRC report around e-health and patient records has brought this area into focus over the last few months and I’m sure this will be a popular session.

The Congress social program offers you the opportunity to network with delegates and key suppliers and sponsors – please make the most of these opportunities. The program kicks off with the Welcome Reception on Sunday 11 October and the HESTA Super Fund Cocktail Party on Monday night will be followed by the Baxter black tie Gala Dinner and Awards Night when we can celebrate the successes of the winners of the 2009 APHA/Baxter Awards.

I look forward to catching up with you all over the next few days.

Chris RexPresidentAustralian Private Hospitals Association

Welcome from the ConvenorThe past year has presented significant challenges for all sectors of the economy with the Global Financial Crisis resulting in a shift in consumer sentiment and uncertain times ahead.

Of course, challenges also give rise to opportunities. This is particularly the case in the health sector as the Government reaches the business end of its health reform process, and the difficult economic circumstances mean that all public funding is under increased scrutiny, including a desire to achieve maximum efficiency for each “health dollar” spent. It is against this background that the organising committee has themed this year’s Congress, Private Hospitals: Maximising the Opportunities.

The 2009 Congress will provide management and staff from private hospitals across the country the opportunity to analyse and discuss developments in health policy, technology, financing, infrastructure and safety and quality to ensure their private hospitals are positioned to take advantage of the changing environment.

I hope you will take the opportunity to meet colleagues from around the country, refresh old acquaintances, and learn from our excellent speakers. I also encourage you to participate in and enjoy our social functions: the Welcome Reception on Sunday evening, the numerous morning and afternoon teas, and of course, Monday night’s Gala Event, the APHA/Baxter Awards and Dinner.

I would like to recognise the commitment Hesta Super Fund has made to APHA as the Principal Sponsor of the Congress and thank them for their generous support. I encourage you to visit their stand in the Exhibition area, as well as all of the other corporate exhibitors who are here to showcase their products and services.

I have no doubt that you will return to your facility feeling that you are prepared to maximise the opportunities presented by these challenging times.

Michael RoffChief Executive OfficerAustralian Private Hospitals Association

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Australian Private Hospitals Association Secretariatlevel 3, 11 National CircuitBarton, ACT 2600

PO BOx 7426Canberra BC ACT 2610t: 02 6273 9000f: 02 6273 7000e: [email protected]: www.apha.org.au

Handbook Contents

page

Keynote Speakers 4–6

Congress Speakers 7–12

Breakfast Session Speakers 13

Congress Facilitators 14

Program 15–19

Trade Exhibitors 20–21

Exhibition Floorplan 22

Social Program 23

APHA Diamond Sponsor 23

APHA Major Sponsors 24–26

APHA Platinum Associates 27

APHA Gold Associates 27

APHA Associates 27

General Information 28–29

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Congress website www.apha.consec.com.au

Jane Halton PSM SecretaryDepartment of Health and Ageing

Keynote Speakers

Jane Halton is Secretary of the Australian Department of Health and Ageing. She is responsible for all aspects of the operation of the Department including the provision of advice on and administration of Medicare, the Pharmaceutical Benefits Scheme, Aged and Community Care, Population Health, regulation of Therapeutic Goods, plus hospital financing and Private Health Insurance. She also has responsibility for leadership on health security issues, including matters related to bioterrorism and sports policy.

Jane is a member of the board of the Australian Institute of Health and Welfare, a board member of the National E-Health Transition Authority and a Commissioner of the Australian Commission on Safety and Quality and the Australian Sports Commission (ASC). She is also a board member of the Institute for Health Metrics and Evaluation at the university of Washington and on the Advisory Boards of the Centre for Applied Philosophy and Public Ethics (CAPPE), and the Melbourne Institute Advisory Board.

Jane is the Chair of the Organisation for Economic Cooperation and Development (OECD) Health Committee. She was an Executive Board Member on the World Health Organisation (WHO) 2004-2007 and President of the World Health Assembly (2007), and was vice-Chair of the Executive Board 2005-2006 and Chair of the WHO Program, Budget and Administration Committee 2005-2007. She is currently Chair of the WHO Intergovernmental Meeting on Pandemic Influenza Preparedness.

Bernard SaltPartnerKPMG

He is one of Australia’s most compelling and entertaining speakers, engaged by business to generate thought provoking discussion at conferences and seminars.

His best selling book The Big Shift predicted a surge in the demand for lifestyle and residential property underpinned by the imminent retirement of the baby boom generation.

His second book, also a best seller, The Big Picture, looks at how work, life and relationships are changing in the developed world in the early decades of the 21st century.

Bernard authored and released a global study of Generation Y commissioned by KPMG International and called Beyond the Baby Boomers in July 2007. In 2008, he was again engaged by KPMG International to complete a global study of the movement of talent and labour. His report, The Global Skills Convergence argues that in the globalised world of the 21st century labour and talent will increasingly flow between countries creating both opportunities and challenges for business and governments alike.

At the APHA National Congress Bernard will discuss “Healthcare in the Decade Beyond the GFC”. In the new decade baby boomers will pass beyond the workforce into retirement. This will have an immediate impact on the demand for lifestyle products and services including an industry that will be known as wellness. In their 60s boomers will start to require specific health services such as hip replacements. This is not acute health care but it will nevertheless strain the health services network. But more important than heightening demand for health services the real issue will be boomers leaving the workforce. Nurses and doctors now in their 50s will exit the workforce opening a void that will results in a skills shortage. How can the health care industry manage these important demographic issues?

Bernard Salt is one of Australia’s leading social commentators with a powerful and important message about the coming crisis in health care in the decade that lies beyond the GFC.

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Sir Neil McKay CB

Chief Executive East of England Strategic Health Authority

Keynote Speakers continued

Neil McKay joined the NHS as a trainee administrator in 1970.

In 1976 he moved to the St George’s Hospital Group in london where he was responsible for commissioning the first phase of the new St George’s Hospital, Mental Health and learning Disability Services in Wandsworth and Merton.

In 1985 he became the first General Manager for the Northern General Hospital in Sheffield, which he led to become one of the first wave trust hospitals in England.

He was the Regional Director for Trent until January 2000 when he was appointed Deputy Chief Executive for the NHS. later that year, Neil became Chief Operating Officer for the Department of Health. He was Acting Chief Executive for the NHI at the time of the publication of the NHS Plan. He became Chief Executive of the leeds Teaching Hospitals NHS Trust in April 2002.

Neil was appointed as Chief Executive of NHS East of England in November 2006.

In 2000, Neil was awarded an Honorary Doctorate by the university of Sheffield, he was awarded a CB in 2001 and was knighted in the 2009 New Year’s Honours list for his services to the NHS.

Bradley KappalmanAssistant Vice President of MedicineWashington Hospital Center

Increasing healthcare costs are a big issue in healthcare: others include changing models of care; an ageing population; more awareness of risk; and difficulties in attracting and retaining staff. Amongst all this we need to run our healthcare organisations, decrease expenses and increase revenues while staff costs increase and payers focus more on outcome based funding, linking payments to quality of care.

Technology promises the ability to help with many of these issues. Other industries have made extensive use of technology to drive their businesses.

But is there any evidence it makes a difference in health? The health system is littered with examples of IT projects that have been less than effective.

Brad Kappalman’s presentation looks at how information will have an increasing effect on the provision of healthcare and the improvement of health outcomes: but it cannot do so in isolation. used correctly, as an enabler and supporter of health system reform, it can have a significant effect on health outcomes. Evidence is now available of how IT solutions, when properly implemented and linked into health organisations’ overall strategy, are improving health and business outcomes.

Sponsored by Microsoft

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Emeritus Professor Michael WardExecutive Officer Health Quality & Complaints Commission

Keynote Speakers continued

William Beerworth ChairmanAustralian Commission for Safety and Quality in Health Care

Dr Karen luxford BSc (Hons), PhD

General Manager National Breast and Ovarian Cancer Centre

Born in England and qualified in medicine at Kings College Hospital london, he trained as a gastroenterologist at the Western General Hospital Edinburgh and university of Edinburgh. He migrated to Australia in 1977 and has previously held positions as:

• Director of Gastroenterology Royal Brisbane and Women’s Hospital

• Director of Medicine at the Royal Brisbane and Women’s Hospital

• Interim Program Director for the Queensland Health Skills Development Centre

• Head of Central Clinical Division of the university of Queensland School of Medicine

• Senior Director of Queensland Health Clinical Practice Improvement Centre.

He was appointed as Commissioner of the Health Quality and Complaints Commission in Queensland in January 2008. Research interests and publications have related to clinical and basic laboratory aspects of gastroenterology, organisational aspects of healthcare delivery and clinical information management systems.

Bill is an Investment Banker with a background in Corporation law, educated in Australia and the united States and worked on Wall Street for 3 years. He has held a number of senior positions before establishing Beerworth + Partners 20 years ago. It specialises in corporate strategy and transactions, particularly in M & A, restructuring and foreign investment. It is the Australian member of Global M & A, an international partnership of leading independent investment banks. He is currently Chairman of Contango Capital Partners limited, a listed funds management holding company.

He is also Chairman of the Australian Commission on Safety and Quality in Healthcare and is a member of the Australian Competition Tribunal. Bill was appointed by the Australian Government as a member of the Inquiry into the Australian Financial System that reconfigured and streamlined Australian financial regulation.

In 2008–2009, Dr Karen luxford was a Harkness Fellow in Healthcare Policy & Practice in the uSA and studied exemplar health care organisations focused on patient-centred care and the role of patient feedback in improving service quality.

Karen is General Manager at the National Breast and Ovarian Cancer Centre overseeing programs in cancer control, information, policy and practice. Karen has overseen the development, implementation and evaluation of a number of large national programs in a range of areas across the cancer care continuum. Karen’s interests include new models of care, patient care experience, promoting evidence-based best practice, and health services delivery.

Karen is an Honorary Associate of the School of Public Health, university of Sydney and founding Executive Committee member of the Health Services Research Association of Australia & New Zealand.

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Phil Russo, M Clin Epid

National Project ManagerHand Hygiene Australia

Congress Speakers

Phil’s interest in infection control and prevention was ignited during the 1980’s when he worked on the infectious diseases ward at Alfred Hospital Melbourne. Since that time, he has worked as an Infection Control Consultant and Alfred Hospital, Royal Melbourne Hospital and Southern Health. His work in this area was complemented by completing a Masters in Clinical Epidemiology in 2001.

In 2002, Phil took up the role of Operational Director for the newly formed vICNISS Coordinating Centre, which implemented a uniform hospital acquired infection surveillance program in all victorian public hospitals. During 2008, Phil was appointed National Project Manager of Hand Hygiene Australia to implement the National Hand Hygiene Initiative. Phil’s involvement in infection control and hospital epidemiology continues and he has published several articles in this area.

Jacqui ParleExecutive DirectorBest Practice Australia & New Zealand

Jacqui Parle is the Executive Director of Best Practice Australia, an independent research company specialising in the conduct of employee engagement surveys. Known as an expert in the dynamics of organisational culture, particularly in the health sector, Jacqui has been a celebrated speaker at many conferences.

Jacqui’s past presentations include “The 7 Deadly Sins of leadership” and “177,640 Healthcare Workers Can’t be Wrong”. The title of the latter, is a reference to the impressive size of Best Practice Australia’s health workforce database, which now includes stories from more than 177,000 respondents. It is this robust database, the best of its kind in Australia, which gives Jacqui’s presentations a statistical meatiness that makes them highly valuable and informative for audience members.

Jacqui holds three degrees – a Master of Health Administration (uNSW, 1996), a Graduate Diploma in Quality (QuT, 1993) and a Bachelor of Applied Science – Nursing (QuT, 1990).

Russell McGowanConsumer CommissionerAustralian Commission on Safety and Quality in Healthcare

Russell McGowan is a bone marrow transplant survivor active in the healthcare consumer movement since the early 1990s and now retired from the workforce on invalidity grounds.

His working life had included teaching, field work, program management and policy development, mainly involving employment, education and training programs for indigenous people.

Russell participates in numerous community and consumer healthcare organisations, and is deputy chair of the ACT Health Council, having recently retired as President of the Health Care Consumers’ Association of the ACT after ten years in that office.

At the national level, he is a member of the Medicare Services Advisory Committee (MSAC) and sits on the boards of the Australian Council on Healthcare Standards, and the Australian General Practice Network. He has previously been vice Chair of the Consumers’ Health Forum of Australia (CHF) and a member of the boards of the Cancer Council of Australia and the National Blood Authority.

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Terry Smith MBE, RFD, ED

Chief Executive OfficerHCF

Congress Speakers continued

Mr Smith is HCF’s Chief Executive Officer and was appointed to the Board of Directors in December 1994. He has been CEO since February 1990.

He has extensive management experience in marketing, distribution and operations management in the retail financial services and insurance industries. Mr Smith is a Director of HCF life Insurance Company Pty ltd, a vice President of the International Federation of Health Funds and immediate past President of the Australian Health Insurance Association limited.

Dr David O’Donnell MD, FRACP

Cardiologist and Electro PhysiologistWarringal Private Hospital & Austin Health

David is a Cardiologist and Electro Physiologist. Following his training in Melbourne, he spent 3 years in Europe focusing on the newer techniques for ablation of atrial fibrillation and ventricular tachycardia.

David returned to Melbourne in 2002 and now consults and performs device implantation and follow-up as well as electro physiology studies and ablation. David has a specific interest in the management of atrial fibrillation and the device management of heart failure. In addition he has involvement with athletes with heart conditions and has affiliations with a number of sporting clubs and organizations. David is a cardiologist at Warringal Private Hospital and The Austin in Melbourne.

Guy Russo Managing Director Kmart

Before taking on brand new challenges with Wesfarmers ltd as Managing Director of Kmart in Australia in 2008, Guy was passionate about McDonald’s for most of his career, he travelled with the hamburger giant from shop floor in Australia in 1974 to the CEO’s office in 1999, then in 2005 joined the regional executive team spearheading the corporation’s phenomenal growth in Asia.

Rivaling his passion for business has been his life-long dedication to children’s charities. His leadership role in Ronald McDonald Children’s Charities in Australia, and well as in Hong Kong and China, have been unparalleled. In 2005, upon his arrival in China, he ushered in ground-breaking support for thousands of orphaned children across the nation through a spectacular partnership between RMHC and Half the Sky Foundation, an international charity based in Beijing, with operations across China. Guy has since become the Chairman of the Board of Half the Sky and continues his tireless efforts on behalf of abandoned children.

After his stellar career under the Golden Arches, Guy pursued private equity and consulting interests in Asia in 2007 and 2008, before returning to Australia to revitalize the iconic Kmart brand. He currently resides in Melbourne, is married and has three terrific kids.

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Dr Zoe A Taylor MBBS (Hons)

Clinical Consultant iSOFT


Dr Taylor has extensive Healthcare Information Technology experience with focus on clinical product design, development and implementation. She has worked for many years with clinicians managing expectations of IT in the healthcare arena. Zoe has worked in Australia and overseas in this field. She currently works as a Clinical Consultant for iSOFT Group limited and is based in their corporate headquarters in Sydney.

Prior to working in the health information technology area, Zoe worked for close to 10 years as a doctor in the NSW health system. This included medical practice in both large tertiary referral hospitals and rural areas in adult medicine followed by specialist training in paediatrics.

Annette HicksHealth Industry Lead Software SolutionsIBM Australia / New Zealand

Annette’s has worked within both Health and the IT industry making appreciative of the potential business value of information technology in the Health Industry setting.

As a Healthcare Professional she undertook roles working both in clinical and administrative settings. She has qualifications as a Registered Nurse, Operating Theatre Manager, Infection Control Clinical Specialist and Health Administrator.

Annette’s initial roles on her move into the IT industry were managing Health Software Products as a Clinical Health Product Manager and in product implementation as a Clinical Analyst for Projects such as the OASIS project in South Australia and Health vision Project in Western Australia.

Since moving into the IT industry, her career in the IT industry has spanded numerous roles in Solution Strategy Healthcare, Customer Management and Service Delivery Management. The organisations she has worked in are McDonell Information Systems, Computer Sciences Corporation, Telstra and IBM.

Richard Royle CEOUnitingCare Health Group

Richard has 30 years experience in the healthcare industry and is currently Chief Executive Officer of unitingCare Health in Queensland, incorporating 5 private not-for-profit hospitals and over 1,000 beds.

Richard has played a key role in setting unitingCare Health’s growth strategy, which has culminated in the recent completion of a $100 million expansion and upgrade at The Wesley and an $80 million expansion at St Andrew’s War Memorial Hospital in Brisbane.

He has held several other senior roles in healthcare organisations, including a major health fund, other public and private hospital organisations, a health and aged care consulting company, and was a Founding Board Member of uniting Aged Care victoria and Tasmania.

Richard is currently vice-President of the APHA and Chairman of their Policy and Advocacy Committee.

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George Toemoe APHA Board Member & recently retired St Luke’s Chief ExecutiveSt Luke’s Hospital


Following senior operational and financial roles in manufacturing, mining, hi-tech, water front and local government, George Toemoe joined St luke’s Hospital Complex in 1997 as Director of Business & Corporate Services and was appointed Chief Executive Officer in August 1998 and retired from that position in March 2009. He has always had a strong interest in medical and clinical matters, as well as associated medical technology and IT initiatives and capabilities particularly from a patient care point of view and aims to provide strong contribution to the NHMRC.

He has also been strongly involved in a number of health and industry associations including: 1. Director of the Private Hospitals Association of NSW since 1999 and its Chairman from 2001; 2. Director of the Australian Private Hospitals Association since 2001 and Treasurer/Chairman of the Finance and Audit Committee and Board Executive member since 2003; 3. Trustee Director of Health Industry Plan superannuation fund since 2000 and Chairman of its Audit and Risk Management Committee; 4. Director of the Federal Government’s EClIPSE Board since 2006; 5. Director and Treasurer of the Aged Care Association (NSW) from 2000 to 2008. George has tertiary qualifications in industrial chemistry and accounting/finance and is a CPA and a member of the Australian Council of Health Service Executives.

Philip CurrieChief Operations Officer / Deputy Chief Executive Officer Sydney Adventist Hospital

Philip Currie has spent 25 years in the private hospital industry, commencing as a registered nurse and subsequently holding a position as nurse educator. For the past 15 years he has held a range of leadership roles at Sydney Adventist Hospital, serving as Chief Operations Officer/Deputy Chief Executive Officer since 2002. Phil is also Treasurer of the Private Hospitals Association of New South Wales and a Council member of the Australian Private Hospitals Association.

Phil will be speaking about Environment al & Cost Improvements for the e-Health & Technology session focused on Infrastructure.

Chad WilhelmManager, NSW / QLDStryker

Chad Wilhelm is a responsible for the sale and on-going management of Stryker’s i-Suite (Integrated Operating Theatre) product line, in New South Wales and Queensland. Since joining Stryker Australia in 2004, Chad has been involved in the design, planning, construction, training and service of over 70 integrated operating theatre projects, many including teaching and telemedicine systems. His expertise is unique in that it incorporates the clinical and technical requirements of a wide range of surgical specialties including; General Surgery, Orthopaedics, Neuro, Spine, Cardiac, Ophthalmology, GE, vascular, Plastics, and urology.

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Alex GreenExecutive ManagerVero Professional & Financial Risks


Alex is responsible for running vero’s Professional and Financial Risks (P&FR) business, which includes the distribution of P&FR products such as professional indemnity, directors and officers liability and public liability insurance. Alex and the P&FR team have also been responsible for the development and introduction of products into new markets, such as vero’s Medical Malpractice Civil liability Insurance for Healthcare Establishments, which was launched in early 2009.

Alex began with the organisation in 1994 and has since held a variety of senior insurance roles including National underwriting Manager for vero Workers Compensation. Alex was appointed to the role of General Manager vero Profin in May 2005. In 2007, vero’s parent company Promina merged with Suncorp and Alex was shortly after appointed to lead the P&FR division for the combined Suncorp Commercial Insurance division.

Alex holds a Bachelor of Science (majoring in Maths and Psychology) and brings an enthusiasm for strategic planning, leadership and customer-led design to his portfolio.

Dr leon ClarkCEOSydney Adventist Hospital

Dr leon Clark has been Chief Executive Officer of Sydney Adventist Hospital since April 2002. He has a strong clinical background as well as administrative expertise.

Originally an Obstetrician and Gynaecologist, Dr Clark was a pioneer in his chosen sub-specialty of in vitro fertilisation and was honoured as IvF Director of the Year in 1992.

He is a past President and a Council member of the Australian Private Hospitals Association, as well as serving on the boards of several other organisations including Hamlin Fistula Australia. Born in Wagga Wagga, New South Wales, Dr Clark is married to Jan, a Registered Nurse and Genetic Counsellor and has three children, two step children and five grandchildren.

Dr Clark will be speaking about Interventional Technologies in the e-Health & Technology Stream on Medical & Clinical Applications.

The Hon Rob Knowles AO ChairMental Health Council of Australia

The Hon Rob Knowles AO is currently Chair of the Mental Health Council of Australia. Mr Knowles is a consultant/adviser in the health sector and has a very high level of expertise in the field of public administration, having been a senior Minister in the victorian Government for seven years, including Minister for Health. He was also a Commissioner on the National Health & Hospitals Reform Commission.

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Ged Kearney Federal Secretary Australian Nursing Federation


Ged has been a nurse for over 20 years. She has worked in many settings across the public and private acute sectors. Ged’s clinical career culminated as manager of clinical education at the Austin Hospital in Melbourne.

Nursing has never been just a profession for Ged but a passion. Throughout her nursing career Ged has always been an active member of the Australian Nursing Federation. She was job representative for many years, victorian Branch President for five years and Federal President for four years. She served two terms as ANF Assistant Federal Secretary before taking up her current position as ANF Federal Secretary in April 2008. As ANF Federal Secretary Ged represents more than 170,000 Australian nurses at the national level.

In collaboration with ANF Branches in every state and territory Ged works to improve the working lives and conditions of dedicated nurses, midwives and assistants in nursing. Her background in nursing and industrial experience combined with her passion for the profession drives Ged in advancing the profession and industrial rights of ANF members.

Karen Middleton Chief Political CorrespondentSBS

Karen Middleton is Chief Political Correspondent for SBS Television. Based in the Federal Parliamentary Press Gallery in Canberra since 1989, Karen is an experienced television, radio and newspaper commentator. She writes a weekend column for The Canberra Times and does commentary for both ABC and commercial radio. She is also Press Gallery president.

Jannette Cotterell Managing DirectorExecutive Counsel Australia

Jannette Cotterell has more than 10 years experience as a lobbyist and communications consultant and 13 years as a journalist both in Australia and overseas. Jannette delivers to clients an extensive knowledge of financial and corporate communications and issues management.

Her experience includes time as an Executive Producer for the BBC World Service Television News and Chief State Political Correspondent for the Nine Network in Western Australia. Jannette has recently designed and spearheaded a series of successful grassroots health campaigns including overturning the $35 million a year budget cuts to funding for chemotherapy drugs and safeguarding the Medicare safety net cap for IvF patients.

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Professor Mohamed KhadraSurgeon, Author & Academic

Breakfast Session Speakers

Deanne EmmersonBusiness ManagerBenchmark Certification Health Division Australia

Deanne Emmerson is the Business Manager of BSI Benchmark Health which now has well over 100 health service sites accredited to ISO 9001 throughout Australia. With 25 years experience in Healthcare and 15 years experience with ISO 9001, Deanne has much to share about how ISO 9001 has benefited the Management and Performance of Health Services. Deanne will share case studies from hospitals who have made the transition so that you can judge for yourself. Bring your questions and be prepared for an engaging presentation.

Sponsored by BSI Benchmark Health

With the recent release of reports from the National Health & Hospital Reform Commission (NHHRC) & National Preventative Health Taskforce, there are new opportunities and roles being created for private hospitals. Professor Khadra will provide a discussion around where public and private hospitals have come from and how they can meet these emerging opportunities/ challenges in the future.

Sponsored by IBM

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Marilyn Cruickshank RN, PhD

Policy Manager of Clinical Safety and Quality ProjectsAustralian Commission on Safety and Quality in Healthcare

Chris Rex APHA President & CEO/Managing DirectorRamsay Health Care Australia

Christine Gee CEOToowong Private Hospital

Denis Hogg Chairman HESTA Board of Directors

Ben Thynne Managing Director, Healthe Group Health Care Australia

George Toemoe APHA Board Member and Recently retired St Luke’s Chief ExecutiveSt Luke’s Hospital

Alan Kinkade Group Chief Executive Epworth Healthcare

Stephen Walker CEOSt Andrew’s Hospital

Daniel Sims Chief Operations OfficerRamsay Health Care Australia

Glenn Milne Political Journalist News Limited

Facilitators

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09


BOOTH 1

ThomsonAdsettJudy MartinPO Box 3348, South Brisbane QlD 4101+61 7 3840 99990437 649 [email protected]

BOOTH 2

ACSSMichelle Romerounit 15, 11-21 underwood Road, Homebush NSW 21401300 788 [email protected]

BOOTH 3

Healthcost LimitedSimon JarmanAlbany House, Market Street, Maidenhead, Sl6 8BE, uK+44 87 1855 [email protected]

BOOTH 4

iSOFTSimon ElliotDarling Park, Tower Two, level 27, 201 Sussex Street, Sydney NSW 2000+61 2 8251 [email protected] www.softhealth.com

BOOTH 5

BD Susan Martland 4 Research Park Drive, North Ryde NSW 2113 0409 569 590 [email protected] www.bd.com/anz

BOOTH 6

Health Super Peter Haderlevel 14, 15 William Street, Melbourne vIC 3000+61 3 8613 [email protected]

BOOTH 7

BSI Benchmark Health DivisionDeanne EmmersonSuite 4/1192 Burwood Highway, upper Ferntree Gully1800 181 [email protected]

BOOTH 8

Frontline Placement Technologies Rebecca Trudelevel 26, 44 Market Street, Sydney NSW 2000 +61 2 9908 7122 [email protected]

BOOTHS 9 & 10

HESTA Super Fundlynn HartGPO Box 2913, Brisbane QlD 4001+61 7 3112 [email protected]

BOOTH 11

Mölnlycke Health CareJill Mclean – Wound CareCarmel Smyth – SurgicalBuilding 1, 14 Aquatic Drive, Frenchs Forest NSW 2086+61 2 8977 2113+61 2 8977 [email protected]@molnlycke.comwww.molnlycke.com.au

BOOTH 14

AIR LIQUIDE HealthcareTim Shaounit 5/476 Gardeners Road, Alexandria NSW 2015+61 2 9364 [email protected]

BOOTH 15

OlympusOliver Clarke31 Gilby Road, Mt Waverley vIC 31490437 949 [email protected]

BOOTH 16

Howard Wright LimitedGus ItaliaRichard EthertonPO Box 2786, Taren Point NSW 22291800 120 [email protected]

BOOTH 17

Medicraft Hill-Rom George Molk72 Shepherd Street, Marrickville NSW 22040417 212 [email protected]

BOOTH 18

Kimberly-Clark Claire Foureur 52 Alfred Street, Milsons Point NSW 2061+61 2 9963 8664 [email protected]

BOOTH 19

Globe Publishing – Custom MagazinesDavid KettlePO Box 57, Glebe NSW 20370422 202 [email protected]

BOOTH 20

JohnsonDiverseyHelen vertoudakis29 Chifley Street, Smithfield NSW 2164+61 2 9757 [email protected]

BOOTH 21

Netols Online SystemsPeter BycroftSuite 103A242 Beecroft RoadEPPING NSW 2121+61 2 9869 [email protected]

exhibition Hours:sunday 11 october 2009 5:00pm – 6:30pm Monday 12 october 2009 9:00am – 5:00pm tuesday 13 october 2009 9:00am – 4:00pm

Trade Exhibitors

21


PR

IvA

TE

HO

SP

ITA

lS

: MA

xIM

ISIN

G T

HE

OP

PO

RT

uN

ITIE

S

BOOTH 22

Aaxis Pacific24-32 Forge Street, Blacktown NSW 2148+61 2 9881 3333www.aaxispacific.com.au

BOOTH 23

HPS PharmaciesTony WyattEpworth - Freemasons Hospital, 320 victoria Parade, East Melbourne vIC 3022 0419 372 [email protected]

BOOTH 24

Johnson & Johnson MedicalBruce Moncrieff6-8 Compark Circuit, Mulgrave vIC 3149+61 3 9902 [email protected]

BOOTHS 25 & 26

CareFusionAlison McCormack6 Coronation AvenueKings Park NSW 2148+ 61 2 9830 [email protected]

BOOTH 27

Wi ProtectJonathon Elcombeunit 3, 1 Skyline PlaceFrenchs Forest NSW 2086+61 2 9454 [email protected]

BOOTH 28

MEDITECH AustraliaRiaan RheederSuite 1.05, 32 Delhi Road, North Ryde NSW 2113+61 2 9901 [email protected]

BOOTH 29

Department of Veterans’ AffairsJames Muscat300 latrobe Street, Melbourne vIC 3000+61 3 9284 [email protected]

BOOTH 30

Pharmatel Fresenius Kabi Pty Ltd Natascha Hoehler964 Pacific Highway, Pymble NSW 2073 Australia +61 2 9391 [email protected]

BOOTH 31

Health Industry Plan (HIP Super)Ross Bernayslevel 5, 477 Pitt Street, Sydney NSW 2000+61 2 9375 [email protected]

BOOTH 32

HCL InternationalPeta Hickeylevel 50, 120 Collins Street, Melbourne vIC 30001300 370 [email protected]

BOOTH 33

Australian Commission on Safety and Quality in Health Care Amy Winter GPO Box 5480, Sydney NSW 2001 +61 2 9263 3633 [email protected] www.safetyandquality.gov.au

BOOTH 34

Sanofi AventisDonna Williamslocked Bag 2227, North Ryde BC NSW 1670+61 4 1282 [email protected]

BOOTHS 35 AND 36

Maxi-Care Promotionsvicky KellyPO Box 208lang lang vIC 3984+61 3 5659 [email protected] www.maxi-care.net

BOOTH 37

Medtronic Australasia Pty LtdRoss Forbeslevel 3, 57 Coronation Drive, Brisbane QlD 4000+61 7 3025 [email protected]

BOOTH 38

The Australian Council on Healthcare Standards (ACHS) laurie leigh 5 Macarthur Street, ultimo NSW 2007 +61 2 9281 9955 [email protected] www.achs.org.au

BOOTHS 39, 40, 41 & 42

Baxter Healthcare Stephen Haberecht PO Box 88, Toongabbie NSW 2146 [email protected] www.baxterhealthcare.com.au

BOOTH 43

ScancareDion PurnellPO Box 180, Bond university QlD 4229+61 7 5562 [email protected]

BOOTH 44

Ansell HealthcareKashmira Coateslevel 3, 678 victoria Street, Richmond vIC 3121 +61 3 [email protected]://www.ansell.com/

BOOTHS 45 & 46

B. Braun Australia Pty Ltd17 lexington DriveBella vista NSW 2153+61 2 9629 0200www.bbraun.com

Trade Exhibitors continued

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Trade Exhibition Floorplan

APHA 29th AnnualNational Congress11–13 October 2009Melbourne, VIC

Grand Hyatt HotelMelbourne, VIC

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Exhibitor Hosted Welcome Reception

Date: Sunday 11 October 2009

Time: 5.00pm – 6.30pm

venue: Grand Hyatt Hotel, Exhibition Hall

Cost: Included in full registration fee (only when “attending” option is selected under the social functions section of the registration form)

Pre-Dinner Cocktail Party

Date: Monday 12 October 2009

Time: 6.30pm – 7.30pm

venue: Grand Hyatt Hotel, Foyer of Savoy Ballroom

Cost: Included in full registration fee (only when “attending” option is selected under social functions section of the registration form)

Principal Congress Sponsor:

Congress Dinner

Date: Monday 12 October 2009

Time: 7.30pm – 12.00am

venue: Grand Hyatt Hotel, Savoy Ballroom

Cost: Included in full registration fee (only when “attending” option is selected under social functions section of the registration form)

Congress Dinner & Awards Night Sponsor:

Social ProgramWhat makes industry super different?

HESTA Super Fund is your health and community services industry fund. With more than 650,000 members, 60,000 employers and around $13 billion in assets, HESTA’s size delivers a number of benefits to members, including the ability to take your account with you when you change jobs, quality education and advice about super and fees among the lowest in the industry.

We also offer access to a range of extra services such as commission-free financial planning, low-cost banking products and competitive death and disability insurance.

Recent share market volatility has brought industry super funds like HESTA into the spotlight. Why? Because of our strong long-term performance and competitive fee structure.

let’s see what makes industry super funds like HESTA different.

Industry funds focus on members, not shareholders.

HESTA, like other industry funds, was set up to serve its members. HESTA has no shareholders – only members. We focus all our efforts on providing our members with the best possible value and quality of service.

Industry funds have low fees.

Industry super funds are generally renowned for having lower fees than retail funds. HESTA works to keep fees as low as possible while ensuring we can provide all the features and service that members expect. In fact, we don’t charge many of the fees that other funds have in place. Compare our fees (which are listed at www.hesta.com.au) with those of retail funds, and you’ll be surprised how much you’re saving.

We don’t pay commissions.

Many funds pay commissions to financial advisors and sales agents who sign up new customers on their behalf. Not only do they pay a commission on the sale, but many also pay “trailing” commissions over the years that the member’s account remains with the fund. HESTA pays absolutely no commissions at any stage of the process. We prefer to keep the money in members’ accounts, to help them build their superannuation savings to achieve the retirement lifestyle they deserve.

Quality insurance for members.

Your ability to earn is your greatest asset, but few of us have the time to arrange insurance that will help support our loved ones if we suffer injury or illness, or die. Your HESTA membership comes with access to quality death and income protection cover, with premiums paid straight out of your account. By joining HESTA, eligible members automatically gain great basic cover and have the option to apply for additional cover to meet their specific needs.

HESTA proudly supports the industry it serves.

HESTA is your health and community services industry fund. The HESTA Australian Nursing Awards and the Aged Care Queensland Excellence in Aged Care Awards are just some of the industry events HESTA actively supports. We strive to understand and support the workplaces and people who are employed in this challenging and rewarding field.

Visit HESTA Super Fund at booths # 9 and 10.

This information is about HESTA Super Fund ABN 64 971 749 321 and has been produced by H.E.S.T. Australia limited ABN 66 006 818 695 AFSl No. 235249. It is of a general nature. It does not take into account your objectives, financial situation or specific needs so you should look at your own financial position and requirements before making a decision. You may wish to consult an adviser when doing this. Investments may rise or fall. Past performance is not necessarily indicative of future performance. The information also represents HESTA’s interpretation of the law in some instances but should not be relied upon as legal advice. Consider our Product Disclosure Statement before making a decision about HESTA - free call 1800 813 327 or visit www.hesta.com.au for a copy.

APHA Diamond Sponsor

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Baxter Australia and New Zealand

Baxter develops, manufactures and markets products that save and sustain the lives of people with haemophilia, immune disorders, infectious diseases, kidney disease, trauma, and other chronic and acute medical conditions.

We have been part of the Australian healthcare industry for more than 40 years and in New Zealand for more than 30 years.

During this time the company has made a significant investment to both local economies.

In the ANZ region, we employ more than 1000 people at 17 sites. Our operations are focused around five key areas: Renal, BioScience, Medication Delivery, Pharmacy and Manufacturing.

Our commitment to environmental management is exemplified by our continuous commitment to reduce water, gas energy, landfill and electricity consumption.

Baxter supports many community and patient programs and provides funding for the continuation of medical education and research. The 2008 spend in ANZ for grants, donations and sponsorships totalled more than $1.5 million.

BD

BD is a leading global medical technology company that develops, manufactures and sells medical devices, instrument systems and reagents.

The Company is dedicated to improving people’s health throughout the world. BD is focused on improving drug delivery, enhancing the quality and speed of diagnosing infectious diseases and cancers, and advancing research, discovery and production of new drugs and vaccines.

BD’s capabilities are instrumental in combating many of the world’s most pressing diseases.

Founded in 1897 and headquartered in Franklin lakes, New Jersey, BD employs approximately 28,000 people in approximately 50 countries throughout the world. The Company serves healthcare institutions, life science researchers, clinical laboratories, the pharmaceutical industry and the general public.

For more information, please visit www.bd.com/anz

BD is proud to be a major sponsor of the Australian Private Hospitals Association.

BOC Healthcare – Providing Clinical Solutions

BOC global business division Healthcare, is dedicated to providing customers with the highest quality of service, value and delivery, and is committed to excellence in safety, health and environmental management. Continuous improvement in these areas is a fundamental element of the sustainable growth for the company and is pursued as an integral feature of all business processes and programs.

At BOC the emphasis is on working closely with health care professionals, providing clinical leadership in the application of medical gases. Hospitals, emergency services and patients in their homes rely on BOC to provide them with the most technologically advanced medical gases and cylinder solutions.

As well as providing a wealth of clinical information and training to help save lives and improve patient outcomes. The BOC Healthcare division can provide a complete gas cylinder facility management programme tailored to your facilities needs and advanced products such as the INHAlO®. The INHAlO a light-weight medical oxygen transport cylinder combining valve, regulator and flowmeter is latest technology in transportable Medical oxygen cylinder delivery and is available to APHA members.

BOC Medical is once again proud to be associated with the Australian Private Hospital Association.

“At BOC Healthcare, our focus is Patient safety!”

APHA Major Sponsors

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Covidien

At Covidien, we’re passionate about making doctors, nurses, pharmacists and other medical professionals as effective as they can be. From Autosuture to valleylab, from Kendall to Mallinckrodt, our industry-leading brands are known worldwide for uncompromising quality and reliability.

Through ongoing collaboration with medical professionals and organisations, we identify clinical needs and translate them into proven products and procedures. Over the years, we’ve pioneered a number of medical advances including contrast media, pulse oximetry, electrosurgery, surgical stapling and laparoscopic instrumentation.

Offering an extensive product line that spans medical devices, imaging solutions, pharmaceuticals and medical supplies, we serve healthcare needs in hospitals, long-term care and alternate care facilities, doctors’ offices and in the home.

We offer products in a number of high growth healthcare areas, including laparoscopic surgery, electrosurgery, biosurgery, sleep therapy and pain management. Our sales force develops and maintains strong relationships with clinician decision makers. We foster these relationships by providing extensive clinical education through dedicated training centres, by sponsoring fellowships and offering other continuing education programs.

Pharmatel Fresenius Kabi

Caring for life

Pharmatel Fresenius Kabi (PFK) is committed to delivering an exceptional level of service to our customers and an expanding range of products to Australian patients.

In a merger unique to the Australian market, Pharmatel Fresenius Kabi brings together Pharmatel’s gastrointestinal expertise, local oncology compounding and streamlined distribution network along with the internationally recognized infusion and nutrition expertise of Fresenius Kabi.

Our aim is to improve patients’ quality of life and establish a new benchmark when it comes to servicing the needs of Australian hospital market. We also aim to understand the needs of our individual customers and together with our customers, develop customized solutions in a partnership that goes beyond the norm.

locked Bag 1074, Pacific Highway 964, Pymble NSW 2073Tel: 02 9391 5555Fax: 02 9391 5505Website: www.pfk.com.au

IBM

We have an opportunity to transform Australia’s healthcare systems to: optimise operational performance; deliver patient-centric care; and make better use of health information.

Why?

The rising cost of services, growth of Australia’s ageing and overweight populations, shortage of clinical skills and the limited access to health information and treatments are pushing Australia’s health system to the limit.

What?

A smarter healthcare system starts with better connections, better data, and faster and more detailed analysis. It means giving individuals the opportunity for greater ownership of their own health information and health professional access to relevant information so they can make the right diagnosis and treatment decisions as quickly as possible.

When?

NOW! There’s no better time to start building a smarter healthcare system – providing excellent healthcare, operational performance and allowing collaboration between providers and individuals.

let’s work together to drive real progress in Australia Ibm.com/healthcare/au

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Kimberly-Clark

Kimberly-Clark has always offered our healthcare customers products they can rely on and so much more.

Our level of customer care is unmatched in the industry, with utilisation reviews to help customers streamline their operations and with accredited KNOWlEDGE NETWORK* educational programs. We help customers keep pace with important trends and improve compliance in their areas of specialty.

Now we’re taking our customer-centred approach to a new level:

– Focus on major clinical issues

– Build on customer insights to anticipate needs

Our objective is to deliver breakthrough solutions to help prevent, diagnose and manage major issues in three clinical areas:

– Health care-Associated Infections (HAIs)

– Surgery

– Digestive Health

Customers’ needs will be met through the knowledge, expertise and consultative approach of the Kimberly-Clark sales team and through a company- wide commitment to provide best-in-class serve.

learn more at www.kchealthcare.com or www.HAIwatch.com

Kimberly-Clark52 Alfred StreetMilsons PointNSW, AuSTRAlIA 2061To order call: 1800 810 077Customer Care line (Australia): 1800 101 021

Medicraft Hill-Rom

Medicraft Hill-Rom’s reputation is well-established for product innovation and commitment to quality. Our Aged care, General Ward and Special beds have been manufactured in Marrickville NSW for over 40 years and combined with Hill-Rom, is over 100 years experience offering high quality products, services and consulting that helps create safer, more productive care environments and clinically effective therapies for you and your patients.

Medicraft Hill-Rom’s long-lasting partnerships with customers are based on trust and mutual respect. Our history of collaboration with caregivers around the world and Australia is based on advisory boards, focus groups, clinical research and customer visitation programs.

www.medicrafthillrom.com.au

Molnlycke Healthcare

Mölnlycke Health Care is a world leading manufacturer of single-use surgical and wound care products and services to the professional health care sector. It entered the Australian market in 2003 and became a major sponsor of APHA in 2007. Established in 1849 with headquarters based in Sweden, Mölnlycke has over 6,000 employees working in 25 offices and 7 factories across the world.

The company strives to support the medical profession in its efforts to enhance performance, reduce health care costs and ultimately, improve the quality of life of patients through its high quality, cutting-edge range of single use surgical drapes, gowns, customised packs, headwear, face masks, surgical gloves and wound care.

Mölnlycke offers innovative services that can make a real difference through education, cost control, IT and logistics services. The company prides itself on the maintenance of strong customer relationships and the determination to offer the highest levels of quality and efficiency. At the same time the company supports many initiatives to develop and improve patient outcomes.

Mölnlycke’s leading brands, trusted by health care professionals include: BARRIER®, ProcedurePak®, Biogel®, Mepilex®, Mepitel®, Mepiform®, Mesorb®, Mepore®, Mefix®, Tubifast® and Tubigrip®.

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APHA Platinum Associate Members Health Super Pty ltd

HPS Pharmacies

www.hpspharmacies.com.au

APHA Gold Associate Members 3M

Active Partners in Health Solutions

AIR lIQuIDE Healthcare Pty ltd

Angel City Pty ltd

B. Braun Australia Pty ltd

BMDi TuTA Healthcare Pty ltd

CareFusion Australia 200 Pty ltd

Ccentric Group Pty ltd

Clear Outcomes Pty ltd

Commercial Flooring Australia

Communio Pty ltd

COREGAS PTY lTD

Daydots

DlA Phillips Fox

GE Healthcare Australia

Global - Mark Pty ltd

Health Industry Plan

HWl Ebsworth lawyers

Intrinsix Pty ltd

Johnson & Johnson Medical

Knight Frank valuations

Medtronic Australasia Pty ltd

Menette Pty ltd

Olympus Australia

Realise Performace Pty ltd

Terumo Corporation

The College of Nursing

The PayOffice Group

Thinc Projects

ThomsonAdsett

unique Care

APHA Associate Members Adesse Pty ltd

Australian Health Services Alliance

Department of veterans’ Affairs

Global Health limited

H Polesy & Co

Healthcare Management Advisors

Herring Health & Management Services Pty ltd

Home Nurses

iSOFT

MEDITECH Australia Pty ltd

Merrill lynch Australia

NAB Health

Nestle Healthcare Nutrition

Noarlunga Health Services

Nursing Australia

Queensland x-Ray

Regal Health Services

Thiess Pty limted

Transport Accident Commission

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Welcome to Melbourne

victoria’s capital, Melbourne, sits on the Yarra River and around the shores of Port Phillip Bay. lauded for its sense of style and elegance, Melbourne boasts glamorous festivals and events, Australia’s best shopping, a lively passion for eating and drinking and a flourishing interest in the arts. Restored and preserved nineteenth-century architecture, built following the discovery of gold, provides a heady reminder of a prosperous age, while beautifully tended parks and gardens present a therapeutic respite from the pace of city life.

congress Venue

The beautiful Grand Hyatt Melbourne welcomes APHA for their 29th Annual National Congress and is located at the top end of prestigious Collins Street in the heart of Melbourne’s central business, shopping, theatre and restaurant district and is within walking distance of many of Melbourne’s tourist attractions. The Hyatt is renowned for quality and exemplifies the comfort that is delivered through meticulous attention to detail.

The Grand Hyatt Melbourne has first-class meeting facilities including the elegant Savoy Ballroom and the picturesque Mayfair Ballroom. State-of-the-art audio visual equipment plus a dedicated staff means efficient and effective Congress sessions and trade exhibition.

banking

Banks are generally open from 9.30am – 4.00pm Monday to Thursday, and 9.30am – 5.00pm Friday, however some banks offer extended hours and some are open on Saturday mornings.

Travellers cheques are widely accepted, as are major credit cards vISA, MasterCard and (to a lesser extent) AMEx and Diners Card. Most banks will engage in foreign currency exchange.

car parking

The car park located beneath the hotel is operated by Wilson Parking. Preferred rates are available for Congress delegates that are dependent on the time of the day that parking is required. The below listed prices are correct at the time of printing and are to be used as a guide only. These prices are subject to change. Please visit the website to view Wilson Parking’s most current rates: www.wilsonparking.com.au.

Earlybird Fees Monday–Friday — $12.00

Earlybird Conditions Enter between 06:00 & 10:00 hours and exit between 15:00 hours and midnight. Proceed to level 1 and collect a follow up ticket from the attendant.

Evening Parking Monday–Friday

Entry after 16:00 hours & exit by 06:00 hours — $10.00 Flat rate

Weekend Fees Per exit, per day — $10.00 Flat rate

Casual Fees 0.0–0.5 hours $3.000.5–1.0 hours $16.001.0–2.0 hours $36.002.0+ hours $47.00 Max

disclaimer

The Congress registration brochure and program is correct at the time of printing. However, the Organisers reserve the right to change the program where necessary.

professional congress organisers

Consec - Conference ManagementPO Box 3127BMDC ACT 2617

Telephone: +61 2 6251 0675Facsimile: +61 2 6251 0672Email: [email protected]

Congress Manager: Barry NeameCongress Coordinators: Michaela Andelova and Margie Wallace

liability Waiver

In the event of industrial disruptions, the Congress and the organisers accept no responsibility.

In the event of the venue becoming unusable, or other circumstances, or the need to cancel the Congress, there can be no liability on the organisers.

General Information

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General Information continued

Messages

Messages can be collected and left at the Registration Desk. All messages will be posted on the message board adjacent to the desk. Please check the board on passing.

Mobile telephone policy

Mobile phones are not to be used while sessions are in progress. Please ensure they are turned off during these times.

name badges

Your name badge is your entry to the Congress sessions (excluding exhibitors who are not fully registered), morning/afternoon teas and lunches. Please ensure that you wear your name badge at all times and if misplaced, please see the staff at the Registration Desk as soon as possible for a replacement.

no smoking policy

Smoking is not permitted in the Congress venue.

personal insurance

Delegates shall be regarded in every aspect as carrying their own risk for loss or injury to person or property, including baggage during the Congress. The policy taken should have included the loss of deposit through cancellation, medical insurance, loss or damage to personal property, financial loss incurred through disruptions to accommodation or travel arrangements due to strikes or other industrial action. The organisers are in no way responsible for any claims concerning insurance.

personal Mail

All personal mail should be sent to your accommodation address.

privacy clause

In registering for this Congress, relevant details have been incorporated into a delegate list for the benefit of all delegates (name and organisation only), and may be made available to parties directly related to the Congress, including Consec - Conference Management, APHA, the Congress Organising Committee, venues and accommodation providers (for the purposes of room bookings and Congress options), key sponsors (subject to strict conditions) and parties associated with related Congresses. By completing the registration form, you have acknowledged that the details supplied by you may be used for the above purposes.

registration desk

The Congress Registration Desk will be situated in the Savoy Pre-Function Area of the Congress Floor (level 8), Grand Hyatt Hotel Melbourne and staffed as follows:

Sunday 11 October 2009 12:00noon–6:00pm

Monday 12 October 2009 7:00am–5:00pm

Tuesday 13 October 2009 7:00am–4:00pm

rest rooms

There are a number of rest rooms located throughout Grand Hyatt Hotel.

special needs

We endeavour to ensure delegates with special needs are catered for. Should you require particular assistance, please contact the staff at the Registration Desk.

useful telephone numbers

Consec (onsite) 0429 881 446

Grand Hyatt Hotel Melbourne 03 9657 1234

Qantas 13 13 13

Virgin 13 67 89

Silvertop Taxi 13 10 08

Website

The APHA 29th National Congress website is: www.apha.consec.com.au

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APHA National CouncilBack Row: Grant Rudman, Michael Roff, Stephen Walker, Craig McNally, Daniel SimsMiddle Row: Peter Freeleagus, leon Clark, Alan Kinkade, Phillip Currie, Mark Stephens, Christopher Rex, Ben Thynne,

John Amery, Richard RoyleFront Row: George Toemoe, lucy Fisher, Christine Gee, Moira Munro, Amanda Quealy, lisa O’Brien, leanne Kemp

APHA BoardBack Row: Peter Freeleagus, Stephen Walker, Daniel Sims, Christine Gee, John AmeryFront Row: Christopher Rex, Richard Royle, George Toemoe, Ben Thynne

APHA Secretariat

Michael Roff, Chief Executive Officer

Barbara Carney, Director, Policy & Research

lisa Ramshaw, Public Affairs Manager

Angela Hook, Member Services Manager

Kathryn lee, Finance Manager

Peter Thomas, Policy Manager

Marie McCoy, Office Manager

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Caring for the super of over 650,000 of usWhile we’re busy taking care of others,

HESTA is busy taking care of us.

Issued by H.E.S.T. Australia Limited ABN 66 006 818 695 AFSL 235 249 regarding HESTA Super Fund ABN 64 971 749 321. Consider our Product Disclosure Statement before making a decision about HESTA - call 1800 813 327 or visit our website for a copy.

An IndustrySuperFund

www.hesta.com.au

480.HESTA_Group215x305.indd 1 28/7/09 9:38:29 AM

Australian Private Hospitals Association SecretariatLevel 3, 11 National CircuitBarton, ACT 2600

PO BOX 7426Canberra BC ACT 2610t: 02 6273 9000f: 02 6273 7000e: [email protected]: www.apha.org.au

Documents

11–13 October 2009 Grand Hyatt Hotel Melbourne Victoria … · 2014. 2. 24. · Bernard Salt Partner KPMG He is one of Australia’s most compelling and entertaining speakers, engaged