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GRAB AND GO: CONVENIENCE STORE 2.0 Convenience stores have evolved their offerings to deliver on consumer demands for prepared grab-and-go items. Now serving items such as pre- packaged meals, combo deals, fried foods and fresh produce, convenience stores are uniquely positioned to attract customers needing anything from road-trip-approved snacks to hot-and-ready dinners. Opened in 1927, it offered fuel and staple items available when the local grocery was closed. 1 THE ORIGINAL “CONVENIENCE STORE” SALES SPUR NEW OFFERINGS U.S. convenience store sales 2,3 A new record! $480 million 1961: $233 billion 2016: With an optimistic outlook for greater profit growth, convenience stores now have the competitive edge that makes them a match for grocery stores and fast-casual restaurants everywhere. Restaurant Technologies helps many of the top names in convenience run their store operations as efficiently as any commercial restaurant kitchen. Average transaction time: Between 3 to 4 minutes *Based on NACS Speed Metrics Research THE SPEED OF CONVENIENCE* 35 seconds Walk from car 71 seconds Select item(s) 42 seconds Wait in line 21 seconds Pay 44 seconds Leave Learn more Sources 1 NACS, The History of Fuel Retailing, http://www.nacsonline.com/yourbusiness/fuelsreports/gasprices_ 2013/pages/100plusyearsgasolineretailing.aspx (accessed July 21, 2017). 2 NACS, “Convenience Stores Hit Record In-store Sales in 2016,” May 5, 2017, http://www.nacsonline.com/ Media/Press_Releases/2017/Pages/PR040517.aspx#.WUxxjRPyuRs (accessed July 21, 2017). 3 Ibid. 4 Convience Store Decisions, Five Food Trends Driven by Millennials, http://www.cstore decisions.com/2017/02/02/five-food-trends-driven-millennials/ (accessed August 15, 2017). 5 Convenience Store Decisions, “C-Stores Profit with Prepared Food Items,” July 14, 2016, http://www.cstore decisions.com/2016/07/14/c-stores-profit-prepared-food-items/#_ (accessed July 21, 2017). 6 Ibid. 7 Convenience Store News. FOOD FOR SERVICE Food service offerings include hot, cold and dispensed beverages, as well as prepared and commissary food such as: Meal kits Fried chicken Sandwiches Onion rings Hush puppies FUEL, SHOP, GROW PERCENTAGE OF IN-STORE SALES 6 77% of convenience stores claim that their food service offerings are “very profitable.” 5 And today’s sales are reaching record highs, with items such as prepared meals showing a promising ROI in the years to come. The fastest growing expense item for convenience stores in 2016: WORKERS’ COMPENSATION 2016 36% 35.8% 21.7% 12.9% 15% 14.2% 6.7% 8.3% 10.8% 4.0% Tobacco Food service Packaged beverages Beer Other 2010 16 % $12,320 UP TO PER STORE 7 48% 44% Future foodservice menus, including those of convenience stores, will need to expand grab-and-go offerings to meet these preferences. SPEED VERSUS SAVORING Younger consumers favor conveniently packaged food. 4 say they prefer eating meals on the go say convenience is more important than cuisine

$12,320 PER STORE · SALES SPUR NEW OFFERINGS U.S. convenience store sales2,3 A new record! $480 million 1961: $233 billion 2016: With an optimistic outlook for greater profit growth,

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Page 1: $12,320 PER STORE · SALES SPUR NEW OFFERINGS U.S. convenience store sales2,3 A new record! $480 million 1961: $233 billion 2016: With an optimistic outlook for greater profit growth,

GRAB AND GO: CONVENIENCE STORE 2.0Convenience stores have evolved their offerings to deliver on consumer demands for prepared grab-and-go items. Now serving items such as pre-packaged meals, combo deals, fried foods and fresh produce, convenience stores are uniquely positioned to attract customers needing anything from road-trip-approved snacks to hot-and-ready dinners.

Opened in 1927, it offered fuel and staple items available when the local grocery was closed.1

THE ORIGINAL “CONVENIENCE STORE”

SALES SPUR NEW OFFERINGSU.S. convenience store sales2,3

A new record!

$480 million1961:

$233 billion2016:

With an optimistic outlook for greater profit growth, convenience stores now have the competitive edge that makes them a match for grocery stores and fast-casual restaurants everywhere. Restaurant Technologies helps many of the top names in convenience run their store operations as efficiently as any commercial restaurant kitchen.

Average transaction time: Between 3 to 4 minutes

*Based on NACS Speed Metrics Research

THE SPEED OF CONVENIENCE*

35seconds

Walk from car

71seconds

Select item(s)

42seconds

Wait in line

21seconds

Pay

44seconds

Leave

Learn more

Sources1NACS, The History of Fuel Retailing, http://www.nacsonline.com/yourbusiness/fuelsreports/gasprices_2013/pages/100plusyearsgasolineretailing.aspx (accessed July 21, 2017).2NACS, “Convenience Stores Hit Record In-store Sales in 2016,” May 5, 2017, http://www.nacsonline.com/Media/Press_Releases/2017/Pages/PR040517.aspx#.WUxxjRPyuRs (accessed July 21, 2017).3Ibid.4Convience Store Decisions, Five Food Trends Driven by Millennials, http://www.cstoredecisions.com/2017/02/02/five-food-trends-driven-millennials/ (accessed August 15, 2017).5Convenience Store Decisions, “C-Stores Profit with Prepared Food Items,” July 14, 2016, http://www.cstoredecisions.com/2016/07/14/c-stores-profit-prepared-food-items/#_ (accessed July 21, 2017).6Ibid.7Convenience Store News.

FOOD FOR SERVICE Food service offerings include hot, cold and dispensed beverages, as well as prepared and commissary food such as:

Meal kits

Fried chicken Sandwiches

Onion rings

Hush puppies

FUEL, SHOP, GROW

PERCENTAGE OFIN-STORE SALES6

77% of convenience stores claim that their food service offerings are “very profitable.”5 And today’s sales are reaching record highs, with items such as prepared meals showing a promising ROI in the years to come.

The fastest growing expense item for convenience stores in 2016:

WORKERS’ COMPENSATION

2016

36%35.8% 21.7%12.9% 15%14.2% 6.7%8.3% 10.8%4.0%

Tobacc

o

Food service

Packaged

beverages BeerOth

er

2010

16% $12,320UP TO PER STORE 7

48%44%

Future foodservice menus, including those of convenience stores, will need to expand grab-and-go offerings to meet these preferences.

SPEED VERSUS SAVORINGYounger consumers favor convenientlypackaged food.4

say they prefer eating meals on the go

say convenience is more important than cuisine