1 Corporate culture

1.1 About business - W

ork culture and placements

assignment (n) C/U

/əˈsaɪnm

ənt/

úkol, p

ověření

His first assignment as a reporter was to

cover th

e local election.

autono

my (n) U

/ɔːˈtɒnəm

i/ autono

mie, sam

ostatnost

New

regulations have severely restricted the autonomy of do

ctors.

be th

e do

ne th

ing (phr)

/biː ðə ˌd

ʌn ˈθɪŋ/

být (společensky) přijatelné

It wasn't the done thing to

go ho

me until eleven or m

idnigh

t.

beating (n) C

/ˈbiːtɪŋ/

výprask, bití

The m

an had been given a severe beating.

burst into tears (phr)

/ˌbɜːst ɪntə ˈtɪəz/

prop

uknout v pláč

She burst into tears, w

hich was unprofessional.

dress code (n) C

/ˈdres ˌkəʊd/

standardy ob

lečení ve firm

ě The dress code in our office is very form

al - everybo

dy wears a suit.

etiquette (n) U

/ˈetɪk

et/

etiketa, zásady

Office etiquette dem

ands th

at people do

n't read other peop

le's m

essages.

get in (to the office) (phr.v

) I

/ˌget ɪn

tə ði ˈɒfɪs/

dorazit (někam)

Mark never gets in before 9.30.

initiative (n) U

/ɪˈnɪʃətɪv

/ iniciativa

She wou

ld have to take the initiative in order to

improve their relationships.

intern (n) C

/ˈɪntɜːn/

stážista

Most employees prefer interns who already have some work experience.

pick up (phr.v

) T

/ˌpɪk ˈʌ

p/

pochytit

New

recruits pick up th

e un

written rules very qu

ickly.

skive off (phr.v

) I/T B

RE IN

FML

/ˌskaɪv ˈɒ

f/

ulívat se

They thou

ght I was ju

st som

e lazy student skiving off work!

stressed out (adj)

/ˌstrest ˈaʊt/

vystresovaný

I was pretty stressed out and I made it very clear that th

is was unacceptable.

turn out (phr.v

) I

/ˌtɜːn ˈaʊt/

ukázat se, vyjít najevo

It turns out that I was right all along.

1.2 Vocabulary - W

ork organization and responsibility

as such (phr)

/əz ˈsʌʧ

/ jako takový

Right now

, we do

n't h

ave an HR departm

ent as such.

dog eat d

og (phr)

/ˌdɒg

iːt ˈdɒ

g/

člověk člověku vlkem

It's dog eat dog in

IT.

on a day-to-day basis (phr)

/ɒn ə ˌdeɪ tə

ˌdeɪ ˈb

eɪsɪz/

každod

enní

Safety equipm

ent w

as checked on a day-to-day basis.

organigram

(n) C

/ɔːˈgænɪˌgræ

m/

organizační schém

a Let's lo

ok at the com

pany's organigram.

overview

(n) C

/ˈəʊv

əˌvjuː/

přehled

The book gives an overview of managem

ent techniques.

predecessor (n) C

/ˈpriːdɪˌsesə/

předchůdce

Alexander seems to have learned nothing from

the faults of his predecessors.

take over (phr.v

) T

/ˌteɪk ˈəʊv

ə/

převzít, přebrat

IBM is taking over a m

uch sm

aller company.

1.3 Grammar - Past tenses and advice structures

blam

e (v) T

/ˈbleɪm

/ vinit, ob

viňo

vat

If it all goes wrong, d

on't blame me.

dive (v) I

/ˈdaɪv/

potopit se

He dived in

to th

e po

ol and swam

off.

neglect (v) T

/nɪˈglekt/

zanedb

at, o

pominou

t She had neglected to

inform

me that th

e company was having financial p

roblem

s.

nickel (n) C

/ˈnɪkl/

nikl (do

slovně), halíř (přeneseně)

I had spent everything except m

y last nickel.

polish (v) T

/ˈpɒlɪʃ/

leštit

I started to polish th

e apple.

successor (n) C

/səkˈsesə/

nástupce

They haven't y

et nam

ed a successor to th

e outgoing CEO.

tactful (adj)

/ˈtæktfl/

taktní

Be tactful if you want the boss to accept y

our criticism.

1.4 Speaking - M

eetings - one-to-one

authoritative (adj)

/ɔːˈθɒrɪtətɪv

/ autoritativní

He behaves in an authoritative manner.

clear the air (phr)

/ˌklɪə ði ˈeə/

ujasnit situaci, v

ysvětlit

Why don

't you ask Maureen to

have a coffee with you, and just clear the air?

commitment (n) Sg./ U

/kəˈmɪtm

ənt/

závazek, odp

ovědnost

The governm

ent h

as failed to show its commitment to th

e railways.

deadline (n) C

/ˈdedlaɪn/

term

ín, ve kterém

má být d

okončena

práce

If we can't m

eet the deadline, th

ey won

't give us another contract.

dogm

atic (adj)

/dɒg

ˈmætɪk

/ do

gmatický

He is so dogmatic about investm

ent strategies.

threatening (adj)

/ˈθretnɪŋ/

hrozivý, výhružný

She gave me a threatening lo

ok

1.5 W

riting - A placement report

appendix (n) C

/əˈpendɪks/

dodatek

Technical specification

s are included in

the appendix to

Chapter 9.

conveyor belt (n) C

/kənˈveɪə ˌbelt/

běžící pás

Please collect y

our luggage from

the conveyor belt.

fancy (v) T IN

FML

/ˈfænsi/

chtít, mít chu

ť What d

o you fancy for you

r lunch?

gearbo

x (n) C

/'gɪəˌbɒk

s/

převod

ovka

Som

e drives do not like automatic gearbox in

their cars.

it's a goo

d job (that) (phr) B

RE

/ɪts ə ˌgʊd

ˈʤɒb

/ je dob

ře, že

It's a good job we did international trade last sem

ester.

mailshot (n) C

/ˈmeɪlˌʃɒt/

reklam

ní dop

is

Mailshots are an effective way of finding new customers.

mess up (phr.v

) I/T

/ˌmes ˈʌ

p/

zkazit, zpackat

Did you mess up a lo

t?

rapp

ort (n) Sg./U

/ræˈpɔː/

vztah

It is im

portant for a m

anager to

have good

rapport with the staff.

take th

e mickey (phr) B

RE IN

FML

/ˌteɪk ðə ˈm

ɪki/

vodit n

ěkoh

o za nos, d

ělat si z někoh

o šprťouchlata

OK, O

K... Now

, if you've finished taking the mickey, I've go

t an essay to write.

waste (n) C/U

/weɪst/

odpad

A bill w

as in

trod

uced to

clean up toxic waste from lo

cal factories.

1.6 Case study - Counselling

body lang

uage (n) U

/ˈbɒd

i ˌlæŋgwɪʤ

/ řeč těla

Their body language betrayed the tension between them

.

bounce back (phr.v

) I

/ˌbaʊns ˈb

æk/

dát se do

hrom

ady, vzpam

atov

at se

I'm sure you'll bounce back.

echo (v) T

/ˈekəʊ/

opakovat

Blake echoed th

e view

s of m

any em

ployees.

headache (n) C

/ˈhedeɪk/

bolest hlavy

I've got a splitting headache.

open question (n) C

/ˌəʊp

ən ˈk

wesʧ(ə)n/

otevřené otázky

Goo

d interviewers ask a lot o

f open questions.

outloo

k (n) Sg.

/ˈaʊtlʊk/

názor, pohled

They shared th

e same kind of outlook on life.

paraphrase (v) T

/ˈpærəˌfreɪz/

parafrázovat, p

řevyprávět

It is particularly im

portant w

hen paraphrasing to

be sure th

at you do not d

istort th

e meaning of the original statement.

pass out (phr.v

) T

/ˌpæs ˈaʊt/

rozdat

The hall w

as silent as the exam

ination papers were passed out.

perspective (n) C/U

/pəˈspektɪv

/ perspektiva, kon

text

It's im

portant to keep th

ings in

perspective and not d

well o

n one incident.

reassess (v) T

/ˌriːəˈses/

přehod

notit

We tried to reassess his suitability for the job

2 Customer support

2.1 About business - Call centres

betray (v) T

/bɪˈtreɪ/

zradit

They felt th

eir assistant had betrayed th

eir trust in publishing his diaries.

brow

ser (n) C

/ˈbraʊzə/

prohlížeč

Which Internet browser do

you use?

bully (v) T

/ˈbʊli/

zastrašováním donutit, zastrašovat

We will not be bullied in

to accepting an agreem

ent that w

e do

not like

cause (an) uproar (v) T

/ˌkɒːz (ən) ˈʌ

prɔː/

vyvolat rozruch

The CEO caused uproar when he said he wou

ld rather use call centre workers in

India

than th

ose in Britain.

cheery (adj)

/ˈʧɪəri/

veselý

The telephone op

erator sounded very cheery.

compu

ter literacy (n) U

/kəm

ˌpjuːtə ˈlɪt(ə)rəsi/

počítačová gramotnost

Computer literacy is a plus in th

is kind of jo

b.

counterpart (n) C

/ˈkaʊntəˌpɑ

ːt/

protějšek

The prime minister is m

eeting his German counterpart.

dead-end-job

(n) C

/ˌdedˌend ˈʤ

ɒb/

neperspektivní m

ísto

I have no intention spending th

e rest of my life doing th

is dead-end-job.

East E

ndersT

M

/ˌiːst ˈendəz/

East E

nders (televizní seriál)

I have no idea what the plot o

f East Enders is.

emphasize (v) T

/ˈemfəˌsaɪz/

klást d

ůraz na

At schoo

l they emphasize goo

d manners.

farm

out (phr.v

) T

/ˌfɑːm ˈaʊt/

předávat práci

Com

panies are in

creasingly farming out their op

erations abroad.

leak (v) I/T

/liːk/

vypo

uštět, unikat

If th

e bo

iler is faulty, it m

ay be leaking dangerous gas.

overseas (adv)

/ˌəʊv

əˈsiːz/

zahraniční, zám

ořský

Many companies have sent th

eir call centre services overseas.

perk (n) C

/pɜːk/

výhoda

Free theatre tickets are one of th

e perks of th

is jo

b.

slap in

the face (n) C

/ˌslæp ɪn ðə ˈfeɪs/

facka

This is a slap in the face for our m

embers.

slip in

to (phr.v

) T

/ˌslɪp

ˈɪntʊ/

zapadnout

It's difficult to

slip into an American id

entity.

sweatshop (n) C IN

FML

/ˈswetˌʃɒ

p/

robo

tárna

In m

any countries in th

e world children are exploited in sweatshops as cheap labo

ur.

UNISON, U

SDAW (acronym)

/ˈjuːnɪs(ə)n/, /ˈʌzˌdɔː/

britské od

borové organizace

UNISON is th

e biggest B

ritish union of civil servants.

worlds apart (phr)

/ˌwɜːldz əˈpɑ

ːt/

úplně rozdílné

The working condition

s in th

ese two companies are worlds apart.

2.2 Vocabulary - Customer service and telephoning

brainless (adj) IN

FML

/ˈbreɪnləs/

hloupý, b

ez m

ozku

That n

ew sales executive is really brainless.

clip (n) C

/klɪp

/ svorka, spo

na

Release th

e retaining clips as sho

wn on

the picture.

condescending (adj)

/ˌkɒndɪˈsendɪŋ/

povýšený

I find his rem

arks a little condescending.

earth (v) T

/ɜːθ/

uzem

nit

The com

puter must rem

ain earthed at all times.

retain (v) T

/rɪˈteɪn/

udržet, uchov

at si

We're trying to

recruit and retain skilled staff.

side panel (n) C

/ˈsaɪd ˌpænl/

boční p

anel

Do not rem

ove the side panel.

slot (n) C

/slɒt/

slot, o

tvor

Make sure th

at you

insert th

e video card in

to th

e correct slot.

2.3 Grammar - Asking questions and giving instructions

broadband (adj) S

CIENCE

/ˈbrɔːdˌbænd/

širokopásm

ový

Do you have a broadband Internet connection?

ISP (n) C C

OMPUTIN

G

/ˌaɪ e

s ˈpiː/

poskytov

atel in

ternetov

ých služeb

I'm th

inking abo

ut changing my ISP.

laptop

(n) C

/ˈlæptɒp

/ notebo

ok, p

řenosný po

čítač

Could you

lend m

e your laptop for th

e weekend?

network (n) C

/ˈnetwɜːk/

síť

a mob

ile phone network

router (n) C

/ˈruːtə/

router

I'm having prob

lems installing m

y Wi-Fi router.

sort out (phr.v

) T

/ˌsɔːt ˈaʊt/

vyřešit, srov

nat

This matte could be sorted out if th

ey would ju

st sit dow

n and talk.

upgrade (v) I/T

/ʌpˈgreɪd/

vylepšit, aktualizovat

The system has been upgraded

to m

eet customers' needs.

2.4 Speaking - Dealing w

ith problems by telephone

closet (n) C A

ME

/ˈklɒzɪt/

komora, pokojík

come again? (phr) IN

FML

/ˌkʌm

əˈgen/

Můžete to říct ještě jednou? (prosba o

potvrzení)

Eh, come again?

crash (v) I/T C

OMPUTIN

G

/kræ

ʃ/

zhroutit se (u počítače)

The com

puter keeps crashing every time I op

en th

e database program

.

freeze (v) I/T C

OMPUTING

/friːz/

zamrzno

ut, zablokovat se

My laptop

is frozen.

PDF (n) C C

OMPUTIN

G

/ˌpiː diː ˈef/

soubor ve form

átu PDF

I'm having trouble with PDF files.

plug (n) C

/plʌg/

zástrčka

Take the plug out of the electric socket.

plug in

(phr.v

) T

/ˌplʌg ˈɪn/

zastrčit

Is th

e white cable plugged into th

e computer?

power outage (n) C A

ME

/ˌpaʊə ˈaʊtɪʤ

/ výpadek proudu

We can't p

rint anything because there is a power outage.

quit (v) I/T IN

FML

/kwɪt/

zavřít, u

končit (programy)

Quit all app

lication

s before in

stalling th

is program

.

toolbar (n) C

/ˈtuːlˌbɑː/

nástrojová lišta

Can you

see th

e toolbar on th

e screen?

unplug (v) T

/ʌnˈplʌg

/ vytáhnout ze zásuvky, odp

ojit

Unplug th

e cable and pack it up with the compu

ter.

2.5 Writing - Form

al and inform

al correspondence

accounts payable (n) Pl. AME

/əˌkaʊnts ˈpeɪəbl/

účty, závazky, p

ohledávk

y věřitelů

Managing the company's accounts payable requires a lot o

f attention.

asap (acronym)

/ˈeɪsæp/

co nejdříve

I want those files on my desk asap.

crack (v) T

/kræ

k/

rozbít

I dropped a plate and cracked

it.

duplicate (adj)

/ˈduːplɪˌkeɪt/

duplicitní, totožný

Please send us a duplicate in

voice.

inconsistency (n) C

/ˌɪnkɒnˈsɪstənsi/

nesrov

nalost

There are m

any inconsistencies in

his report.

patch (n) C C

OMPUTIN

G

/pæʧ/

záplata, patch, o

pravný soubo

r The latest patch for our accounting program is now

available for

download.

trojan (horse) (n) C C

OMPUTIN

G

/ˈtrəʊʤ

(ə)n ˈhɔːs/

trojský kůň

A lo

t of spam

messages contain trojans in th

eir attachments.

write-off (n) C

/ˌraɪt ˈɒf/

vrak, na od

pis

My car is a write-off after th

e accident.

2.6 Case study - Cybertartan Software

bathroom

break (n) C

/ˈbɑːθruːm ˈbreɪk/

hygienická přestávka

Som

e companies are so ob

sessed abo

ut productivity that th

ey even have

rules for bathroom breaks.

claim (v) T

/kleɪm

/ tvrdit

He claims he is in

nocent

come up with (phr.v

) T

/ˌkʌm

ˈʌp wɪð/

vymyslet, přijít s (nějakým

nápadem)

I'd like you

to come up with som

e prop

osals.

count o

n someone (phr.v

) T

/ˈkaʊnt ən ˌsʌm

wʌn/

počítat s, spo

léhat se na

I'm counting on you to

produce som

e creative id

eas.

from

the horse's mou

th (idiom)

INFML

/ˌfrɒm ðə ˈhɔːsɪz ˈmaʊθ/

z první ruk

y You should talk to

the advisers th

emselves - get th

e inform

ation straight

from the horse's mouth.

meal b

reak (n) C

/ˈmiːl ˌb

reɪk/

přestávka na jídlo

Employees are entitled to

two meal breaks in a working day.

obsolescence (n) U

/ˌɒbsəˈlesns/

zastaralost, zastarání

Consumers are the ob

viou

s victim

s of planned obsolescence because they

are often forced to

upgrade th

eir system

s more often than necessary.

Q4 (adj) / n

/ˌkjuː ˈfɔː/

čtvrtý kvartál

Our Q4 con

sumer satisfaction survey is disastrou

s.

shift (n) C

/ʃɪft/

směna

Desks are shared with colleagues on other shifts.

staff turnover (n) C/U

/ˌstɑːf ˈtɜːnəʊvə/

fluktuace zaměstnanců

We have serious recruitment p

roblem

s and a high staff turnover.

swap (v) I/T

/swɒp

/ vyměnit

Do you want to swap seats?

triple (v) T

/ˈtrɪpl/

ztrojnásob

it

He helped triple th

e value of th

e company.

3 Products and packaging

3.1 About business - Packaging

arthritic (adj)

/ɑːˈθrɪtɪk

/ artitické, stižený artritido

u Ring-pull cans are particularly difficult to

open for arthritic fingers.

blister pack (n) C

/ˈblɪstə ˌp

æk/

plastiko

vý obal

Our batteries are sold in blister packs of four cells.

branding (n) U B

USIN

ESS

/ˈbræ

ndɪŋ/

branding (metod

y slou

žící k

budo

vání a posilování značky)

Branding is not eno

ugh to differentiate alm

ost identical products.

bruise (n) C

/bruːz/

mod

řina

He had a purple bruise over his eye.

draw

ing-bo

ard (n) C

/ˈdrɔːɪŋ ˌbɔːd/

rýsovací prkno

We must g

o back to

the drawing board.

focus group (n) C

/ˈfəʊkəs ˌgruːp/

cílová skupina

Focus groups provide insight into consum

ers' attitudes to

a new

product.

interface (v) I

/ˈɪntəˌfeɪs/

být v

kontaktu

It is helpful to

involve everybod

y who will interface with the em

ployee in

the selection process.

know

-how

(n) U

/ˈnəʊˌhaʊ/

know

-how

Our consultants will p

rovide th

e necessary know-how, so that your

company be able to

launch production next year.

mockup (n) C

/ˈmɒk

ʌp/

maketa

The R&D departm

ent h

as ju

st produced a mockup of our new laser printer.

pilfer (v) I/T

/ˈpɪlfə/

vykrádat

It tu

rned out th

at he had been pilfering various products that th

e company

makes for th

ree years.

pitch (v) T

/pɪʧ/

nabídnout k

prodeji, dát na trh

He had tried to pitch th

e series to

all th

e major television networks.

pliers (n) Pl.

/plaɪəz/

kleště

Use pliers to pull o

ut th

e nails.

point o

f sale (n) C

/ˌpɔɪnt əv ˈseɪl/

prod

ejní m

ísto

These leaflets will b

e distributed in all our points of sale.

prem

ium (adj)

/ˈpriːmiəm/

prvotřídní, luxusní

People are willing to

pay m

ore for premium brands of any product.

rag (n) C

/ræg/

hadr, p

lachta

For taxpayers, spending public m

oney on private jet p

lanes for government

officials is like a red rag to a bull.

rage (n) C/U

/reɪʤ/

vztek

Her eyes filled with tears of rage and frustration.

seduce (v) T

/sɪˈdjuːs/

svést, oklamat

Packaging is th

e manufacturer's last chance to seduce th

e custom

er.

shape (n) C/U

/ʃeɪp/

tvar

Their shampo

o bo

ttles have a very original shape.

shrinkage (n) Sg./U

/ˈʃrɪŋkɪʤ

/ úb

ytek, ztráta

The com

pany has recently experienced a sharp shrinkage of profits.

slash (v) T

/slæʃ/

pořezat

His attacker slashed him

across the face with a knife.

sprain (n) C

/spreɪn/

vymkn

utí, naražení

Many peop

le are suffering sprains to th

eir shoulders due to overstretching.

stab (v) T

/stæb/

napíchnout, p

robo

dnout

She stabbed th

e meat w

ith her fork.

stakeholder (n) C

/ˈsteɪkˌhəʊldə/

podílník, kapitálov

ý účastník

We invited all stakeholders in th

e project to a meeting.

tear (v) I/T

/teə/

trhat

It's m

ade of very thin m

aterial that tears easily.

trigger (v) T

/ˈtrɪgə/

vyvolat, spustit

Bad new

s from

the USA have triggered spectacular falls on all w

orld

major stock exchanges.

turn-around (n) C/U

/ˈtɜːn əˌraʊnd/

obrátka, dob

a ob

ěhu

A short turn-around m

eans th

at th

e manufacturer can react v

ery quickly to

changes in th

e market.

water dow

n (phr.v

) T

/ˌwɔːtə ˈd

aʊn/

oslabit, rozm

ělnit

Original p

roduct id

eas very often get watered down for th

e sake of cost.

weld (v) I/T

/weld/

stavit, svařit

Their flagship prod

ucts are m

achines for welding plastic bags.

wrap (v) T

/ræp/

ovinou

t Each bo

x has a bright red ribbon wrapped round it.

wrestle (v) I/T

/ˈresl/

zápasit, zápo

lit

He had to wrestle with accusations of corruption.

3.2 Vocabulary - Specifications and features

beta test (v) T

/ˈbiːtə ˌtest/

testovat produkt (před uvedením na

trh)

The new

product was beta tested by the most d

emanding users.

bird's-eye view (n) Sg.

/ˌbɜːdz aɪ ˈvjuː/

ptačí p

erspektiva

The display screen show

s you a bird's eye view of where you are.

blueprint (n) C

/ˈbluːprɪnt/

mod

el, n

ávrh

We will start production as soo

n as th

e blueprint is com

plete.

chart (n) C

/ʧɑːt/

mapa, graf, schém

a You can change charts by to

uching th

e button

on the screen.

fire-retardant (adj)

/ˌfaɪə rɪˈtɑ

ːdnt/

nehořlavý

We are shipping th

e chem

icals in fire-retardant containers.

fool (n) C

/fuːl/

hlupák, b

lázen

Don

't make a fool o

f yourself!

grab (v) T

/græ

b/

uchopit, uchvátit

It's often th

e bad characters in

a story who grab our attention.

overlay (n) C

/ˈəʊv

əleɪ/

(překryvná) vrstva, v

ýřez

With this extra piece of software, you can add

a weather overlay to

your

street atlas program

.

tamper with (phr.v

) T

/ˈtæmpə ˌw

ɪð/

manipulovat s

Do not tamper with any equipment in this roo

m.

3.3 Grammar - Articles, relative clauses and noun combinations

antenna (n) C

/ænˈtenə/

anténa

The transm

ission

unit is equipp

ed with a 6 metre high antenna.

brow

se (v) I/T C

OMPUTIN

G

/braʊz/

brouzdat, p

rohížet si

Just browse tw

o or th

ree internet boo

kshops to

find the bo

ok you

want.

bump (v) I/T

/bʌm

p/

narazit

Small b

oats were bumping against th

e woo

den pier.

comply (v) I

/kəm

ˈplaɪ/

vyhovět, splnit

You are legally ob

liged to comply fully with any investigations.

concentric (adj)

/kənˈsentrɪk/

soustředný

The painting features th

e motive of concentric circles.

cope (v) I

/kəʊp/

zvládat, um

ět se vypo

řádat

There's a sem

inar on coping with stress in th

e workplace next w

eek.

device (n) C

/dɪˈvaɪs/

zařízení

Secure your bike with this sim

ple locking device.

drop

(v) T

/drɒp/

upustit

She dropped her cup and spilled coffee all o

ver the floo

r.

empo

werment (n) U

/ɪmˈpaʊəm

ent/

zplnom

ocnění, p

osílení p

ostavení ve

společnosti

Junior m

anagers workers oug

ht to

receive m

ore empowerment to becom

e better m

otivated.

flip cover (n) C

/ˈflɪp

ˌkʌv

ə/

odklápěcí k

ryt (mob

ilního telefonu) It's difficult to

open a flip cover with only one hand.

frill (n) C

/frɪl/

ozdo

ba, p

říkrasa (v pod

statě

zbytečná věc)

It's an ordinary air conditioner with no frills.

get rid of (phr)

/rɪd/

zbavit se

I suggest w

e get rid of the old desktop compu

ters and buy everyone a

laptop

.

lead-tim

e (n) C/U

/ˈliːdˌtaɪm

/ do

ba nutná k realizaci

Local firms learned ho

w to

reduce lead time by 75–

95% while still

reducing costs.

patent (n) C

/ˈpeɪtnt/

patent

In 187

8, Edison received a patent for his phonog

raph.

rating (n) C

/ˈreɪtɪŋ

/ hodnocení

The guide gives restaurants a rating out of ten.

replica (n) C

/ˈreplɪk

ə/

replika

He prod

uced replica paintings of famou

s artists to earn a living.

retractable (adj)

/ˌrɪˈtræ

ktəbl/

zasouvatelný, stahovatelný

Landing gears can be either fixed or retractable.

sketch (n) C

/skeʧ/

skica

In 148

5, Leonardo made detailed sketches of parachutes.

spreadsheet (n) C

/ˈspredˌʃiːt/

tabulkov

ý procesor

We use a special spreadsheet to calculate th

e am

ount of tax due.

workhorse (n) C

/ˈwɜːkˌhɔːs/

dříč

The only place I do

n't u

se th

is phone is th

e church - otherwise, it's a real

workhorse.

3.4 Speaking - Presentations: structure

anecdo

te (n) C

/ˈænəkˌdəʊt/

historka

He thou

ght h

is anecdotes were am

using, but we were secretly yaw

ning all

the time.

bulky (adj)

/ˈbʌlki/

objemný, n

eskladný

Until now

, GPS systems have been too bulky to

be used as personal

tracking devices.

green light (n) C

/ˌgriːn ˈlaɪt/

zelená (dát zelenou)

He gave us the green light to go ahead with the project.

hook (n) C

/hʊk

/ háček, udice (přeneseně)

Goo

d presenters tell an anecdo

te, a jo

ke or use some other hook to

get th

e audience's attention.

lecture (n) C

/ˈlekʧə/

přednáška

Tom

orrow she will b

e giving a lecture at L

ondo

n University.

overwhelm

ingly (adv)

/ˌəʊv

əˈwelmɪŋli/

ohromně, n

esmírně

We've had overwhelmingly positive reaction

s to th

is m

odel during trials.

ping (v) T C

OMPUTIN

G

/pɪŋ/

ping (zjistit o

dezvu IP adresy)

If th

e server doesn't respond, try to ping its IP add

ress to

see if it's online.

precedent (n) C/U

/ˈpresɪdənt/

precedens (předchozí případ)

This is disturbing news and totally without precedent.

rhetorical question (n) C

/rɪˌtɒrɪkl ˈkw

esʧ(ə)n/

řečnická otázka

He asked plenty of rhetorical questions like "Why is everything so

bureaucratic in

this cou

ntry"?

tracking (n) U

/ˈtræ

kɪŋ/

sledování

Most courier service com

panies now

have an on-line tracking system for

parcels.

wrap up (phr.v

) I/T IN

FML

/ˌræp ˈʌp/

zakončit

I'd like to

wrap up m

y presentation by summarizing the advantages of our

prod

ucts.

3.5 Writing - A product description

alloy (n) C/U

/ˈælɔɪ/

slitina

Brass is an alloy of copp

er and zinc.

benefit (n) C/U

/ˈbenɪfɪt/

výhoda

Free meals are one of the benefits of working for th

is com

pany.

feature (n) C

/ˈfiːʧ

ə/

rys, vlastnost

The latest m

odel has som

e unique features distinguishing it from our

competitors' products.

intuitive (adj)

/ɪnˈtjuːətɪv/

intuitivní

The N51

00 m

obile phone has a very intuitive user in

terface.

plug-in (n) C C

OMPUTIN

G

/ˈplʌgɪn/

plug-in, zásuv

ný m

odel

To view

DjVu™

docum

ents in

a web browser, you need a plug-in.

quibble (n) C

/ˈkwɪbl/

slovíčkaření

It's ju

st a quibble, b

ut th

ey desperately want to find a pretext to

ask for a

lower price.

stand out (phr.v) I

/ˌstænd ˈaʊt/

vystupovat, v

yjím

at se

Your presentation will stand out with special effects and animation.

3.6 Case study - Big Jack's Pizza

BOGOF (Buy One Get One Free)

1+

1 zdarma

Only tonight: BOGOF.

chequered (adj)

/ˈʧekəd/

pestrý, kostkovaný

They have a particularly ugly chequered m

arble floo

r in th

eir office.

dine-in (adj)

/ˌdaɪn ˈɪn/

jíst večeři n

a místě (v restauraci)

Som

e restaurants have different prices for dine-in and takeaw

ay m

eals.

franchisee (n) C

/ˌfrenʧ

aɪˈziː/

uživatel licence

One of the easiest w

ays to start up in business is to

becom

e a franchisee.

fusion cuisine (n) U

/ˈfjuːʒn kw

ɪˈziːn/

fusion cuisine – jídla vzniklá

propojením

různých světových

kuchyní, např. p

izza se škvarky

We offer a new range of fusion cuisine pizzas.

gourmet (n) C

/ˈgəʊmeɪ/

gurm

án, labužník

Martin Baker is a well-know

n gourmet writing restaurant reviews for The

Gazette.

slide (v) I

/slaɪd/

sklouzno

ut se, vklou

znou

t The slices slide in th

e bo

x and get stuck to

gether.

strengthen (v) T

/ˈstreŋθ(ə)n/

posílit

Big Jack's Pizza wishes to strengthen its brand.

threat (n) C/U

/θret/

hrozba

What is the biggest threat to th

e company?

USP (n) C B

USIN

ESS

/ˌjuː es ˈpiː/

USP

Many advertising campaigns fail b

ecause th

e prod

uct's USP is to

o weak.

4 Careers

4.1 About business - Career choices

acknow

ledg

e (v) T

/əkˈnɒlɪʤ

/ uznat, přiznat

He never acknowledges his m

istakes.

aptitude (n) C/U

/ˈæptɪˌtjuːd/

vloh

y, nadání

I have no aptitude for m

aths.

attune (v) T

/əˈtjuːn/

naladit

You've got to attune yourself to th

e message.

calling (n) C F

ML

/kɔːlɪŋ

/ po

volání

It was her calling to

help other peop

le.

comprom

ise (v) I

/ˈkɒm

prəˌmaɪz/

udělat kom

prom

is

Her refusal to

compromise infuriated her colleagues.

core (adj)

/kɔː/

hlavní, n

ejdůležitější

We need to

focus on our core activities.

dicey (adj) IN

FML

/ˈdaɪsi/

rizikový, nebezpečný

Trying to describe what y

our job will b

e beyond 12 to 18 mon

ths from

now

is very dicey.

dig into som

ething (phr. v) IN

FML

/ˈdɪg ɪn

tu ˌsʌm

θɪŋ/

zabývat se něčím, vrtat se v

The m

anagem

ent h

ave decided to dig into th

e reasons for the campaign's

failure.

earth-shattering (adj)

/ˈɜːθ ˌʃæt(ə)rɪŋ/

šokující, o

hrom

ující

John was app

ointed th

e CEO. H

ardly earth-shattering new

s - everyone

had expected th

at to

happen.

gel (v) I

/ʤel/

vykrystalizovat se, nabýt pevné

podoby

Hum

an in

terests gel when peop

le reach th

eir early twenties.

granular (adj)

/ˈgræ

njʊlə/

detailní

He came up with a very granular action plan.

inertia (n) C

/ɪˈnɜːʃə/

netečnost

Most p

ublic institutions in

this country are paralysed by bureaucracy and

inertia.

jump in (phr.v

) I

/ˌʤʌm

p ˈɪn/

naskočit, v

skočit

She jumped in the deep end by volunteering to

teach in Angola.

light (v) T

/laɪt/

zapálit

She lit a cigarette even th

ough

it was a non

-smok

ing restaurant.

pan out (phr.v) I IN

FML

/ˌpæn ˈaʊt/

rozvíjet se, m

ít výsledk

y, dop

adnout

dobře

Let's see how

things pan out before we decide.

pick (v) T

/pɪk/

ptát se na názor

I wanted to pick your brains about this idea I've had.

posse (n) C IN

FML

/ˈpɒsi/

parta, skupina (kolegů), četa

That's m

e and our posse in

the picture.

sculpt (v) T

/skʌ

lpt/

vyřezat, vytesat

These statues are sculpted in

pure gold.

shallow (adj)

/ˈʃæləʊ/

płytký, p

ovrchní

It is a very shallow analysis and we will p

robably need m

ore research to

get accurate data.

shift (v) I/T

/ʃɪft/

přesunou

t se

Consumer preferences have recently shifted to

wards traditional p

roducts.

spark (v) I/T

/spɑ

ːk/

vyvolat, po

dnítit

The governm

ent's decision to reform th

e pension system

sparked off

widespread protests.

start the ball rolling (phr)

/ˌstɑːt ðə bɔːl ˈrəʊlɪŋ/

spustit to, uvést věci d

o po

hybu

There are several th

ings we should discuss. W

ho’d like to start the ball

rolling?

stay put (v) I

/ˌsteɪ ˈpʊ

t/ ani se nehnout

Stay put. I'll be back in

a m

inutę.

strike off (phr.v

) I

/ˌstraɪk ˈɒf/

zrušit, o

dejít

Take some time before you strike off in

pursuit of a totally different career.

tap (v) T

/tæp/

vytěžit

Are you

tapp

ing your staff’s full p

otential?

think through (phr.v

) T

/ˌθɪŋk θruː/

prom

yslet

Have you had time to think things through?

treadm

ill (n) C

/ˈtredˌmɪl/

úmorná jednotvárná práce, robota

This job is m

aking me sick - I won

der when I will finally get off th

at

treadmill.

vocation (n) C

/vəʊˈkeɪʃn/

povolání

Mason regarded teaching as his vocation.

4.2 Vocabulary - Careers, personal skills and qualities

asset (n) C

/ˈæset/

výhoda

Youth is a real asset in

this jo

b.

concern (n) C H

UMAN R

ESO

URCES

/kənˈsɜːn/

úmorná jednotvárná práce, robota

He is a real concern because he likes to m

anifest h

is in

dependence

whenever it's possible.

controversial (adj)

/ˌkɒntrəˈvɜːʃl/

kontroverzní

The editor refused to publish her article, saying it was to

o controversial.

fast-track (n) Sg.

/ˈfɑːst ˌtræ

k/

zrychlený po

stup

I'd like to

put her on a fast track and start preparing her for senior

managem

ent.

fire (v) T IN

FML

/faɪə/

vyhodit (někoho z práce)

We'll fire him if he do

esn't improve his sales results.

flag (v) T

/flæg/

označit

I flagged any words I didn't k

now.

greedy (adj)

/ˈgriːdi/

cham

tivý

He certainly has the right q

ualification

s, but he's getting greedy.

headhunter (n) C

/ˈhedˌhʌn

tə/

lanař, headh

unter (dohazuje vhod

né

pracovníky)

You have to have an outgoing personality and know

a lo

t of peop

le to

be a

good

headhunter.

high

-flier (n) C

/ˌhaɪˈflaɪə/

ctižádostivec

He is seen as a high-flier in

the company.

liaise (v) I

/liˈeɪz/

navázat spo

jení, b

ýt ve spojení

I liaise with the go

vernment o

fficials.

mentor (n) C

/ˈmentɔː/

mentor

As a mentor, you should first o

f all listen to what p

eople have to

say to

you.

multitasking (n) U

/ˌmʌltɪˈtæskiŋ/

multitasking, souběžné zpracování

několika úloh

I'm goo

d at multitasking and cop

ing with pressure is no prob

lem.

novel (n) C

/ˈnɒv

l/ román

She wrote her first novel while she was unemploy

ed.

on th

e spot (phr)

/ˌɒn ðə ˈspɒ

t/ na m

ístě, ihned

She was m

ade redundant on the spot.

raise (n) C

/reɪz/

zvýšení p

latu

We gave him

a big raise six months ago when he was promoted.

unconvention

al (adj)

/ˌʌnkənˈvenʃn(ə)l/

neko

nvenční, neob

vyklý

He's got a lo

t of unconventional ideas.

wannabe (n) C / (adj) IN

FML

/ˈwɒnəbi/

aspirant, „rádo

by” (např. „rádo

by

ředitel”)

He has no talent for m

anagem

ent, so he'll probably remain a wannabe

director forever.

4.3 Grammar - Present tenses

appraisal (n) C/U B

RE B

USINESS

/əˈpreɪzl/

ocenění, ohod

nocení

Once a year, every employee has an appraisal interview

with the person

nel

manager.

assault course (n) C

/əˈsɔːlt ˌkɔːs/

vojenské cvičení

That w

as not a qualification

s test - it was an army assault course!

cog (n) C

/kɒg

/ kolečko

I do

n't w

ant to be a small cog in

the company's m

achine for th

e rest of my

life.

depo

sit (n) C

/dɪˈpɒzɪt/

kauce, depozit

She paid a £500

deposit, and agreed to pay th

e balance within six mon

ths.

divorcee (n) C

/dɪˌvɔːˈsiː/

rozvedený, rotzvedená

How

ard is a divorcee with tw

o young children

hand (v) T

/hænd/

říct, p

odat in

form

aci

I've got to hand it to you - you don

't give up easily.

kid (v) I/T S

POKEN

/kɪd/

žertovat

This can't b

e serious, he must be kidding.

knock over (v) T

/ˌnɒk

ˈəʊv

ə/

převrátit se

These cups are very easy to knock over, aren't they?

relevant (adj)

/ˈreləv(ə)nt/

relevantní, v

ěcný

Ms Brown has more relevant experience th

an th

e others.

subm

it (v) T

/səbˈmɪt/

předložit

The plans will be submitted next w

eek.

undergraduate (n) C

/ˌʌndəˈgræʤʊət/

student (před ukončením

vysok

é školy)

The recruitment agency is lo

oking for undergraduates with marketing

experience.

4.4 Speaking - Job interviews

achievem

ent (n) C

/əˈʧiːvmənt/

úspěch

What is your greatest achievement?

come round (phr. v) B

RE

/ˌkʌm

ˈraʊnd/

vzpamatov

at se, obrátit

We were sure she'd come round in

the end.

commitment (n) C/U

/kəˈmɪtm

ənt/

závazek

We've m

ade a long

-term commitment, so we can't w

ithdraw ju

st like th

at.

regardless of (phr)

/rɪˌgɑːdləs ˈɒ

v/

bez ohledu na

Regardless of what y

ou are asked, the employ

er really wants to

kno

w only

why you want this job.

resent (v) T

/rɪˈzent/

nést nelibě, zazlívat

It’s obvious th

at he resents being dropp

ed from th

e team

.

strength (n) C

/streŋθ/

silná stránka, plus

Ron

's m

ain strength is his ability to

motivate players.

weakness (n) C

/ˈwiːknəs/

slabá stránka, m

ínus

There are a num

ber of weaknesses in th

is strategy.

4.5 Writing - A CV

faculty (n) C

/ˈfæk(ə)lti/

fakulta

I represented over 400 m

embers in

faculty m

eetings.

grade (n) C

/greid/

stupeň, známka

I got a Grade 2 for art last sem

ester.

IS (abbrev.)

/ˌaɪ ˈes/

inform

ační systém, IS

I played and in

tegral part in a team

of consultants working on IS projects.

LAN (n) C C

OMPUTIN

G

/ˌel e

ɪ ˈen/

lokální síť (LAN)

I had to learn ho

w to

set up a LAN.

networking (n) U

/ˈnetˌwɜːkɪŋ/

propojení sítí

We are experts in networking solutions.

wpm

(abbrev.)

/ˌdʌb

ljuː piː ˈem/

slov za minutu

My typing speed is 90 wpm.

4.6 Case study - Gap years and career breaks

accommod

ation (n) U

/əˌkɒm

əˈdeɪʃn/

ubytov

ání

The hotel provides accommodation for up to 100 people.

find your feet (idiom)

/ˌfaɪnd jə

ˈfiːt/

najít p

ůdu po

d nohama

The program

me starts with an in

tensive orientation course to

help you find

your feet.

gap year (n) C

/ˈgæp ˌjɪə/

roční p

auza (v práci, před nástupem

na univerzitu apod

.)

I think I need a gap year before I start m

y first job

after university.

organic (adj)

/ɔːˈgænɪk/

organický, ekologický

Is th

is m

ilk organic?

sabb

atical (n) C/U

/səˈbæ

tɪkl/

studijní volno

He took a sabbatical to write a boo

k.

short-list (v) T

/ˈʃɔːtˌlɪst/

zařadit d

o užšího výběru

He was short-listed for a second interview at W

ilson Brothers.

step back (phr.v

) I

/ˌstep ˈbæk/

podívat se s od

stupem

, nechat si

It is a uniqu

e op

portunity to step back from your career and decide what

odstup

you want to do

with your life.

tangible (adj)

/ˈtænʤ

əbl/

skutečný, k

onkrétní

This is a chance to do something tangible to

help peop

le in

need.

together with (phr)

/təˌgeðə ˈwɪð/

společně s

Send in th

e application form

together with your CV.

underprivileged (adj)

/ˌʌndəˈprɪv(ə)lɪʤ

d/

chud

ý, sociálně slabý,

nerovnop

rávn

ý Access to education is a big problem

in m

any underprivileged areas of the

world.

waste (v) T

/weɪst/

ztráta, m

rhání

It was a waste of time.

5 Making deals

5.1 About business - E-tailing

barge in (v) I

/ˌbɑːʤ ˈɪn/

vpadnout

He just barged in in

the middle of a m

eeting witho

ut even knocking on the

door.

beware (v) I/T

/bɪˈw

eə/

dát si p

ozor

Beware, buying a ho

use is full o

f prob

lems.

briskly (adv)

/ˈbrɪskli/

rázně, svižně

Sales rose briskly last year.

e-tailer (n) C C

OMPUTIN

G

/ˈiːˌteɪlə/

obchod

ník na in

ternetu

What can e-tailers do

to m

ake visitors actually bu

y prod

ucts?

eyeball (n) C

/ˈaɪbɔːl/

oční bulva

Despite best efforts, lots of 'eye-balls' aren't n

ecessarily translating into

sales.

intrusive (adj)

/ɪnˈtruːsɪv/

dotěrný, rušivý

I found their question

s qu

ite intrusive.

publicly-traded (adj)

/ˌpʌb

lɪkli ˈtreɪdɪd/

veřejně ob

chod

ovaný

They will b

ecom

e the largest publicly traded company in

France.

pushy (adj) IN

FML

/ˈpʊʃi/

ctižádostivý, v

nucující se

He was very pushy in

trying to

sell m

e that PC.

smother (v) T

/ˈsmʌðə/

zahrnout, zasypat

She smothered her child with kisses

5.2 Vocabulary - Negotiating and e-tailing

bank statement (n) C

/ˈbæŋk ˌsteɪtm

ənt/

výpis z bankov

ního účtu

When I checked my bank statement, I noticed th

ey have debited my credit

card tw

ice!

5.3 Grammar - Conditionals and recommendations

dust (n) U

/dʌst/

prach

The dictionaries were covered in dust.

ISO (abbrev.)

/ˌaɪesˈəʊ/

ISO (Mezinárod

ní organizace pro

standardizaci)

Our parent com

pany recom

mends th

at we do

not buy from non-ISO-

certified supp

liers.

rpm (abbrev.)

/ˌɑːpiːˈem

/ otáčky za minutu (zkr.)

We recommend you do

not exceed 9,000 rpm in

the first two weeks.

unwilling (adj)

/ʌnˈwɪlɪŋ/

neochotný

Jane was unwilling to

adm

it she was wrong.

willing (adj)

/ˈwɪlɪŋ/

ochotný

We are willing to

make the changes, as long as you supp

ly a prototype.

5.4 Speaking - Negotiations: bargaining

auditor (n) C

/ˈɔːdɪtə/

auditor

You need to work with the auditor to help him with the account b

ooks.

insignificant (adj)

/ˌɪnsɪgˈnɪfɪkənt/

bezvýznamný, nedůležitý

He puts all his energy into arguing abo

ut insignificant details.

nitty-gritty (n) U IN

FML

/ˌnɪti ˈg

rɪti/

podrob

nosti, projednávání

podrob

ností

OK, let’s get dow

n to the nitty-gritty - what d

o I need to

do to get rid of

him?

package (n) C

/ˈpækɪʤ/

balíček

The package includes ten e-mail accounts and 1G

B of space for your

webpage.

reluctant (adj)

/rɪˈlʌk

tənt/

zdráhavý, n

eochotný

I'd be reluctant to agree, unless you can guarantee regular orders.

tentative (adj)

/ˈtentətɪv

/ předběžný, provizorní

It was ju

st a tentative offer which we do

n't h

ave to agree to

.

5.5 Writing - A proposal

breakdow

n (n) C

/ˈbreɪkˌdaʊn/

rozbor, analýza

We'll need to see a breakdown of these figures before we sign th

e contract.

contingency (n) C

/kənˈtɪnʤ

(ə)nsi/

eventualita

Do we have a contingency plan if th

e first o

ption fails?

fee (n) C

/fiː/

poplatek

The m

onthly fee for PZpay Pro is ju

st 12 USD.

mail o

rder (n) U

/ˌmeɪl ˈɔːdə/

objednávka emailem

This bo

ok is available from boo

kshops or by mail order.

merchant accou

nt (n) C

/ˈmɜːʧ(ə)nt əˌkaʊnt/

firemní účet,

obchod

ní účet

Set up your merchant account with us to

resolve you

r online payment

prob

lems.

process (v) T

/ˈprəʊses/

zpracovat

28,000 applications for visas have to

be processed.

prospect (n) C

/ˈprɒspekt/

potencionální k

lient

I've just com

e back from th

ree sales meeting

s with prospects.

5.6 Case study - St. John's Beach Club

allocate (v) T

/ˈæləˌkeɪt/

přidělit

Our task is to

decide the best way to

allocate scarce resources.

gourmet (adj)

/ˈgʊəmeɪ/

labužnický, g

urmánský

They welcomed us with a specially prepared gourmet m

eal.

incentive (n) C/U

/ɪnˈsentɪv

/ po

dnět, p

ohnutka

Employers are being offered financial incentives to

hire young peop

le.

squeeze (v) I/T

/skw

iːz/

vymačkat, do

stat z

If we can squeeze som

ething m

ore from

them

- after all, w

e are their

biggest customers.

throw in

(phr.v

) T

/ˌθrəʊ ˈɪn/

zdrama přidat

Try to

persuade them

to throw in som

e extra benefits.

upgrade (n) C

/ˈʌpg

reɪd/

upgrade

I got a free upgrade to

business class on m

y flight.

6 Company and community

6.1 About business - Corporate social responsibility

adverse (adj)

/ˈædv

ɜːs/

nepříznivý, n

epřející

An adverse reaction from

the public

align (v) T

/əˈlaɪn/

uvést v

soulad

Starbucks aligns the interests of th

e company with its em

ploy

ees.

altruism

(n) U

/ˈæltruˌɪz(ə)m

/ altruism

us

Many companies say th

ey believe in

altruism, b

ut all th

ey want is just

good

publicity.

bean (n) C

/biːn/

zrno

Coffee beans mostly come from

Sou

th America.

bear (v) T

/beə/

snášet, trpět, nést

A new

study

has con

firm

ed th

at th

e wealthiest A

mericans bear the income

tax burden.

contend (v) T F

ML

/kənˈtend/

tvrdit, trvat na svém

Critics of the school system contend that not enough em

phasis is placed

on creativity.

corporate social respo

nsibility (phr) /ˈkɔːp(ə)rət ˈsəʊʃl rɪˌspɒ

nsəˈbɪləti/

sociální odp

ovědnost firmy

ABC Inc. d

emon

strates their strong com

mitment to corporate social

responsibility.

credo (n) C F

ML

/ˈkriːdəʊ/

krédo

Tolerance has always been part o

f their credo.

dism

ay (v) T

/dɪsˈmeɪ/

děsit, strašit, znepokojovat

Many bu

sinesses are doing th

ings th

at dismay environ

mentalists across th

e country.

glob

al warming (n) U

/ˌgləʊb

l ˈwɔːmɪŋ/

glob

alní oteplování

Global warming is causing sea levels to

rise.

hybrid (adj)

/ˈhaɪbrɪd/

hybridní

Com

panies which have huge transportation costs are lo

oking for ways to

drive hybrid vehicles.

mindful (adj)

/ˈmaɪn(d)f(ə)l/

dbalý, ohleduplný

Travellers ought to be mindful o

f their surroundings.

offset (v) T

/ˈɒfˌset/

vyko

mpenzovat, v

yvážit

Falling sales in

Thailand were offset by stron

g performances in other

markets.

presum

ption (n) C

/prɪˈzʌm

pʃn/

předpoklad

We make the presumption th

at officials are honest.

sound (adj)

/saʊnd/

pořádný, solidní

Business must m

ake sound profit.

strive (v) I

/straɪv/

usilov

at

We strive to be accurate, b

ut som

e mistakes are inevitable.

sue (v) I/T

/suː/, /sjuː/

podat žalobu

If we go public with these allegation

s, do you think he will sue?

sustainable (adj)

/səˈsteɪnəbl/

udržitelný

Tourism

helps to

provide sustainable in

come for many families.

utility (n) C

/juːˈtɪləti/

veřejná služba

Many countries and municipalities have started to

privatize th

eir utility

companies.

6.2 Vocabulary - M

eetings, ethical behaviour and social perform

ance

ad hoc (adj)

/ˌæd ˈhɒk

/ ad hoc

She has a very ad hoc app

roach to m

anagem

ent.

extravagant (adj)

/ikˈstrævəgənt/

extravagantní

Adv

ertisements are often deliberately misleading, som

etim

es m

aking

extravagant prom

ises.

fellow

(adj)

/ˈfeləʊ/

spolu- (spolupracující atd.)

Employees need to

act with integrity and ho

nesty toward their fellow

workers.

fine (n) C

/faɪn/

pokuta

Firms could face fines up to

£5,00

0.

food

stuff (n) C/U

FML

/ˈfuːdˌstʌf/

potraviny

Product descriptions are frequently not accurate when listing ingredients

used in

foodstuffs.

lawsuit (n) C

/ˈlɔːˌsuːt/

soudní pře

The singer has filed a $1

00 m

illion lawsuit against his record company.

regulatory (adj)

/ˈregjʊlət(ə)ri/

regulační

It is better not to get in trouble with reguatory agencies.

6.3 Grammar - The passive and reported speech

indu

strial espionage (n) U

/ɪnˌdʌstriəl ˈespiəˌnɑ

ːʒ/

prům

yslová špionáž

Several ano

nymou

s journalists have accused us of industrial espionage.

leak (n) C

/liːk/

únik, u

nikání

The explosion was caused by a gas leak.

leakage (n) U

/ˈliːkɪʤ

/ únik, u

nikání

Journalists were refused entry to th

e plant after leakages of toxic chem

icals

were described by workers.

nitrate (n) C/U

/ˈnaɪtreɪt/

dusičnan

They were found guilty of releasing illegal levels of nitrates into th

e river.

outplacement (n) C/U

/ˈaʊtˌpleɪsmənt/

uvedení, převedení

We are setting up an outplacement service to help peop

le find new jo

bs.

protracted (adj) F

ML

/prəˈtræktɪd/

prod

loužit, p

rotahovat

Due to

the complexity of th

e legal situation

, the negotiations may be

protracted.

savings (n) Pl.

/ˈseɪvɪŋz/

úspo

ry

The m

oney for starting up a com

pany cam

e out o

f his savings only.

6.4 Speaking - M

eetings: teamwork

civil servant (n) C

/ˌsɪvl ˈsɜːv(ə)nt/

státní úředník, státní zam

ěstnanec

Underpaid civil servants are more prone to corruption.

disabled (adj)

/dɪsˈeɪbld/

postižený, in

validní

Com

panies are willing to

hire disabled people if th

ey are offered extra

incentives from th

e government.

ethnic m

inority (n) C

/ˌeθnɪk m

aɪˈnɒrəti/

etnická menšina

Many children from ethnic minorities have education prob

lems.

slim

(adj)

/slɪm

/ štíhlý

She had a slim, you

thful figure.

tender (n) C/U

/ˈtendə/

nabídka, tendr, veřejná soutež

The authorities have invited international tenders for the project.

turn a blind eye (to som

ething) (phr) /ˌtɜːn ə ˌblaɪnd ˈaɪ tə ˌsʌm

θɪŋ/

ignorovat n

ěco, přimho

uřit oko

We’re not suppo

sed to park here, b

ut th

e authorities usually turn a blind

eye.

6.5 Writing - Reports and m

inutes

derive (v) T

/dɪˈraɪv/

čerpat, získat

They derive great enjoy

ment from th

ese simple games.

paternalism (n) U

/pəˈtɜːnəˌlɪz

(ə)m

/ paternalismus

They were accused of paternalism

.

positive discrim

ination (n) U

/ˌpɒzətɪv dɪˌskrɪm

ɪˈneɪʃn/

pozitivní d

iskrim

inace

The new

positive discrimination policy is expected to bring m

ore wom

en

to m

anagem

ent p

ositions.

6.6 Case study - Phoenix

derelict (adj)

/ˈderəlɪkt/

opuštěný, zpustlý

The land in

this area is currently derelict and worthless.

flam

mable (adj)

/ˈflæməbl/

hořlavý, zápalný

Flammable m

aterials m

ust b

e stored in

special containers.

greenfield site (n) C

/ˈgriːnfiːld ˌsaɪt/

na zelené louce

It's a greenfield site, ju

st on the edge of town.

hazardous (adj)

/ˈhæzədəs/

nebezpečný

These chemicals are hazardous to hum

an health.

toxic (adj)

/ˈtɒk

sɪk/

toxický

We take special care to ensure that toxic substances are processed safely.

upset (v) T

/ʌpˈset/

rozčilený, znepo

kojený

People were upset by Hansen’s rude rem

arks.

worthless (adj)

/ˈwɜːθləs/

bezcenný

The country’s currency is nearly worthless.

7 Mergers and acquisitions

7.1 About business - Risks and opportunities in M

&A

assets (n) Pl.

/ˈæsəts/

aktiva, m

ajetek

The business has assets totalling £5.1 m

illion

.

due diligence (n) U

/ˌdjuː ˈdɪlɪʤ

(ə)ns/

povinná péče (právnický term

ín)

Due diligence is a way of preventing unnecessary harm to

either party

involved in

a transaction.

external growth (n) U

/ɪkˌstɜːnl ˈgrəʊθ/

vnější růst

External growth is an op

tion for corpo

ratio

ns with large reserves of cash.

gene (n) C

/ʤiːn/

gen

He believes th

at shyness is in

the genes.

homog

enize (v) T

/həˈmɒʤ

əˌnaɪz/

homog

enizov

at, ujednotit

World cultures are rapidly becoming homogenized as a result of

glob

alization.

invo

ke (v) T F

ML

/ɪnˈvəʊk/

dovolávat se, odvolávat se na

He invoked m

oral principles to persuade us th

at he was right.

laid-back (adj) IN

FML

/ˌleɪdˈbæ

k/

klidný, b

ezstarostný

He has a very laid-back m

anagem

ent style.

open enrolment (n) C

/ˌəʊp

ən ɪn

ˈrəʊlmənt/

otevřený zápis

The only condition of attendance in th

ose open enrolment classes is you

r ability to pay th

e fees.

prestigiou

s (adj)

/preˈstɪʤ

əs/

prestižní

Every year hundreds of executives attend managem

ent courses at

prestigious institutions.

sorely (adv)

/ˈsɔːli/

velice, vážně

I was sorely tempted to

pretend I was ill.

susceptible (adj)

/səˈseptəb(ə)l/

podléhající, náchylný, o

vlivnitelný

The best engineers and m

anagers may be susceptible to

attractive offers

from

the competition

.

synergy (n) C/U B

USIN

ESS

/ˈsɪnəʤ

i/ sposlupráce, synergie

Profitability is expected to benefit from synergies between the two

operations.

take one's eye off th

e ball (idiom)

/ˌteɪk wənz ˌaɪ ɒ

f ðə ˈb

ɔːl/

spustit o

či z (toho hlavního)

A m

erger is a won

derful opp

ortunity for everybo

dy to

take their eye off

the ball and for th

e competition to

jump in.

takeover (n) C/U

/ˈteɪkˌəʊvə/

převzetí, získání

ABC is getting ready for th

e takeover of its biggest com

petitor.

turm

oil (n) U

/ˈtɜːmɔɪl/

zmatek, rozruch

The recent m

arket turmoil will h

ave a long

-lasting effect o

n the country's

econom

y.

7.2 Vocabulary - Business perform

ance

bid (n) C

/bɪd/

cenová nabídka

Shareholder have accepted a takeover bid.

expire (v) I

/ɪkˈspaɪə/

vypršet, uplynour

When the patent expired, com

petitors cop

ied the product.

float (v) T B

USINESS

/fləʊt/

zahájit, uvést n

a trh

The com

pany was floated in

198

3.

flotation (n) C/U B

USIN

ESS

/fləʊˈteɪʃn/

první v

ydání akcií spo

lečnosti na

burze

The firm is planning a £30 million stock m

arket flotation.

FTSE 100, the (n) U

/ˌfʊtsi w

ʌn ˈh

ʌndrəd/

FTSE 100 (Financial Tim

es Stock

Exchange)

The FTSE 100 fell again due to

increasing econo

mic uncertainty.

rumou

r (n) C/U

/ruːmə/

zvěst, fáma

He'd heard rumours about som

e big financial d

eal.

wave (n) C

/weɪv/

vlna

A fresh wave of selling sent technolog

y stocks even lower.

7.3 Grammar - Future form

s and expressing likelihood

asking price (n) Sg.

/ˈɑːskɪŋ ˌpraɪs/

požado

vaná cena

Just wait a few

mon

ths, th

e asking price is bou

nd to

com

e do

wn.

common

ground (n) U

/ˌkɒm

ən ˈg

raʊnd/

společný zájem

They are very different, b

ut th

ey can certainly find common ground.

copycat (adj)

/ˈkɒp

iˌkæt/

kopírující, o

bdob

ný

As soon as they started selling

their futuristic furniture, a large nu

mber of

copycat prod

ucts app

eared.

freelance (adj)

/ˈfriːlɑːns/

pracující n

a volné noze, O

SVČ

She works as a freelance jo

urnalist.

go ahead (phr.v

) I

/ˌgəʊ əˈhed/

pokračovat, konat se

The m

erger will go ahead even if th

ere are protests from som

e shareholders.

prosecute (v) I/T

/ˈprɒsɪˌkjuːt/

zažalovat, soudně stíhat

If th

e fine is not paid within ten days, w

e will b

e forced to prosecute.

take som

ething by storm (idiom)

/ˌteɪk ˌsʌm

θɪŋ baɪ ˈstɔːm/

dobýt, převálcovat

Experts believe th

e prod

uct is going to take the market by storm next

quarter.

7.4 Speaking - Presentations: visuals

crucial (adj)

/ˈkruːʃl/

klíčov

ý Listening to

customers' needs is crucial to designing good

products.

deteriorate (v) I

/dɪˈtɪərɪəˌreɪt/

zhoršit se, upadat

The economic situation is deteriorating.

disposable in

come (n) U

/dɪˈspəʊzəbl ˈɪnkʌ

m/

disponibilní příjem (čistý po

srážce

daně)

The average disposable income of American fam

ilies rose by 4%

last year.

figure (n) C

/ˈfɪgə/

údaj, cena, hod

nota

This year's sales figures are excellent.

highlight (v) T

/ˈhaɪˌlaɪt/

podtrhnout, zdůraznit

The presenter highlighted th

e need for a quick decision.

overload (v) T

/ˌəʊv

əˈləʊd

/ přetížit, zahltit

Do not overload your audience with slides.

7.5 Writing - Presentation slides

bullet point (n) C

/ˈbʊlɪt pɔɪnt/

odrážka

Do not p

ut entire sentences as a bullet point in a presentation

distracting (adj)

/dɪˈstræktɪŋ/

rozptylující, o

dvádějící p

ozornost

Do not u

se distracting graphics in you

r presentation

.

font (n) C T

ECHNICAL

/fɒnt/

font, typ písma

Old German docum

ents are printed in

Gothic font.

offshore (adv)

/ˌɒfˈʃɔː/

do zahraničí

More and more companies are outsourcing work offshore.

vague (adj)

/veɪg/

nejasný, nekon

krétní

Witnesses gave only a vague description of th

e driver.

7.6 Case study - Calisto

charismatic (adj)

/ˌkærɪzˈmætɪk

/ charismatický

What the com

pany needs is a m

ore charismatic leader.

Cost o

f Sales (n) U

/ˌkɒst ə

v ˈseɪlz/

prod

ejní náklady

The Cost of Sales totalled $370 million last year.

meteoric (adj)

/ˌmiːtiˈɒrɪk/

rychlý, b

leskov

ý Figures con

firm

ed th

e meteoric rise of Dylan Instrum

ents to

num

ber one in

the market.

newcomer (n) C

/ˈnjuːˌkʌm

ə/

nováček

They are relative newcomers to th

e musical in

struments m

arket.

rock (v) T

/rɒk

/ otřást, šokovat

Spain has been rocked by another po

litical scandal.

ruthless (adj)

/ˈruːθləs/

bezohledný, b

ezcitný

Mark is a ruthless m

anager.

slick (adj)

/slɪk

/ profesionální, od

borně provedený

The firm has used slick m

arketing to

capture m

arket share from all its

competitors.

trum

pet (v) T

/ˈtrʌmpɪt/

vytrubovat, rozhlašov

at

The governm

ent trumpeted success in

bringing do

wn unem

ployment.

8 International trade

8.1 About business - Export sales and payment

chase (v) T

/ʧeɪs/

shánět, nahánět

Many companies are still chasing debts th

at are m

ore than five years old.

creditworthiness (n) U

/ˈkredɪtˌw

ɜːðɪnəs/

úvěruschop

nost

We hired a credit agency to check our customer's creditworthiness.

draft (n) C

/drɑːft/

směnka

The deposit has to

be paid in

cash or by draft.

go dow

n (phr.v

) I

/ˌgəʊ ˈd

aʊn/

mít odezvu, být přijímán

What w

orks well in your dom

estic market w

ill n

ot autom

atically go down

well in another.

level p

laying field (n) Sg.

/ˌlevl ˈpleɪŋ ˌfiːld/

stejná pravidla pro všechny

Small com

panies want a level playing field when bidd

ing for government

contracts.

pinball (n) U

/ˈpɪnˌbɔːl/

pinball (hrací autom

at)

Pinball m

achines face com

petition from video gam

es.

proactive (adj)

/prəʊˈæktɪv/

aktivní

Unless we take proactive measures, th

e situation will b

ecom

e im

possible

to control.

take on bo

ard (phr)

/ˌteɪk ən ˈb

ɔːd/

uvědom

it si a vzít si k

srdci

We've taken important lessons on board

in th

e Middle East.

think ou

tside the bo

x (phr)

/ˌθɪŋk aʊtsaɪd ðə ˈb

ɒks/

přem

ýšlet k

reativně

Employees are encouraged to think outside the box and develop

creative

solution

s.

trace (n) C/U

/treɪs/

stop

a She was seen last week, th

en disappeared without trace.

wizard (n) C

/ˈwɪzəd/

kouzelník

He's a financial wizard.

wou

ld-be (adj)

/ˈwʊd

ˌbiː/

potenciální, bu

doucí

It is im

portant that would-be exporters should make a firm

com

mitment to

expo

rt.

8.2 Vocabulary - International deals and payments

file (v) T

/faɪl/

podat (žádo

st apod.)

After th

e fire, the com

pany filed an insurance claim for com

pensation.

frequent-flyer schem

e (n) C

/ˌfriːkwənt ˈflaɪə ˌskiːm/

věrnostní p

rogram

pro zákazníky

leteckých společností

A frequent-flyer scheme is a way of developing customer lo

yalty.

8.3 Grammar - Prepositions

drop

off (phr.v

) T

/ˌdrɒp ˈɒf/

donést (někam)

Is is OK if I drop the documents off later?

jet-lagged (adj)

/ˈʤetˌlæ

gd/

trpící únavou po

překročení

časových pásem

I'm

going to

be jet-lagged on Saturday, so I'll h

ave to do it before coming

back.

levy (v) T

/ˈlevi/

vybírat (po

platek)

Certain cou

ntries levy special taxes in im

ports.

pitch (n) C

/pɪʧ/

přesvědčování

People are very wary of th

e ob

viou

s sales pitch.

policy (n) C

/ˈpɒlɪsi/

politika, p

řístup, p

ostup

We have a policy which covers the risk of non-paym

ent.

prelim

inary (adj)

/priˈlɪmɪn(ə)ri/

přípravný, předb

ěžný

A preliminary discussion was held before th

e negotiation.

scop

e (n) U

/skəʊp

/ rámec, rozsah

I'm afraid this issue is outside the scope of this meetin

g, so we can't discuss it.

8.4 Speaking - Negotiations: diplomacy

implication (n) C

/ˌɪmplɪˈkeɪʃn/

důsledek, n

ásledek

We need to

consider the financial implications.

quit (v) I/T

/kwɪt/

odejít (z práce), skončit

She quit after only six mon

ths in th

e job.

8.5 Writing - Requests and reminders

disregard (v) T

/ˌdɪsrɪˈgɑːd/

ignorovat, nevěnovat p

ozornost

They disregarded safety procedures and th

at’s why th

e accident happened.

extend (v) T F

ML

/ɪkˈstend/

zvětšit, rozšířit

Suppliers do not always extend credit to new customers.

factoring (n) U

/ˈfæktərɪŋ/

konkurzní řízení

If your custom

ers are slow

payers, one way to

improve cash-flow is

factoring.

outstanding (adj)

/aʊtˈstændɪŋ/

nezaplacený, nesplacený

We have still not received paym

ent for th

e outstanding sum

of €1

5,798.

overdue (adj)

/ˌəʊv

əˈdjuː/

zpožděný, o

požděný

We regret to

inform

that our in

voice no. 0

61704 is now

overdue.

oversight (n) C

/ˈəʊv

əˌsaɪt/

přehlédnutí, op

ominutí

This was an unfortunate oversight due to circumstances beyond our

control.

settle (v) T

/ˈsetl/

vyrovnat, zaplatit

He has thirty days to settle his bill.

we trust (phr) FML

/wiː ˈtrʌst/

Věřím

e, že...

We trust we can continue to

do business to

gether as in th

e past.

8.6 Case study - Jeddah Royal Beach Resort

armoury (n) Sg.

/ˈɑːməri/

arzenál (přeneseně)

DNA testing is one of the newest w

eapo

ns in

the po

lice’s armoury.

loyalty (n) U

/ˈlɔɪəlti/

loajalita

ABC's customers have a high-level o

f brand loyalty.

resort (n) C

/rɪˈzɔːt/

rezort, středisko, letovisko

St. M

ortiz in Switzerland is a well-know

n ski resort.

uncollectible (n) C

/ˌʌnkəˈlektəbl/

nedo

bytný dluh

Our customers are taking lo

nger and lo

nger to

pay and uncollectibles have

gone over 3%

!

vet (v) T

/vet/

prověřit

Riaz's respon

sibilities in

clude vetting corpo

rate and in

dividu

al app

lications

for credit.

vulgar (adj)

/ˈvʌlgə/

vulgární

I do

n't like record com

panies and th

ose vulgar rock groups.

word of m

outh (phr)

/ˌwɜːd əv ˈm

aʊθ/

z do

slechu

Most customers hear abo

ut us by word of mouth.