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Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 2
Networking Innovation Lounge
Virtual Services Fabric
Zero Touch Provisioning
Faster Time to Service
Enabling Service Virtualization Anywhere
Active – Active Services
Identity Engines Access Control
Network & Vendor Agnostic
Simplified Guest Management
Device Finger Printing AccessMobility and BYOD(any device, any user ...)
Cloud/Fabric (Private, Public, Hybrid)
Virtualization(Servers, Storage,
Desktops)
Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 3
SME Innovation Lounge
Flexible Workforce
Mobility support for iPhone, Android, and tablets
Phone, chat, and conferencing, just as if you’re in the office
Video for everyone
Simple and Scalable
Telephony, conferencing, mobility, and collaboration on a single platform
Easy extensibility to 1,000 users and 32 networked sites
Data networking and security options
Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 4
• UCaaS• CCaaS• VCaaS
Open, scalable, reliable architectureVoice & Video Mobility
Collaboration & Conferencing
Messaging Customer Experience
The Avaya DifferenceExtended to the Cloud
One unified platform – scalable for small/medium to large enterprises
Open standards, hardware infrastructure agonistic
Enterprise class solutions based on Avaya Aura®, AvayaLive and VENA
Single Orchestration Suite
End points & applications, BYOD, Mobility, Context
Elegant migration from Existing PBXs
•CoS•CoS Express•GovOS
•AvayaLive Connect•AvayaLive Engage•Networking
•Collaboration Pod
Managed Services
CloudEnablement
CloudCommunicationsData
Networking
AvayaVENA
AvayaLive
Collaborative Cloud Innovation Lounge
Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 5
UC & C Innovation Lounge
5
Video for Everyone A simplified interface that makes video conferencing easy to
use, for everyday productivity
A cost-effective desktop, mobile, or in-room video solutions
High-definition multi-party video options
Demo in a box
Avaya applications virtualized applications in one BOX.
Server & Virtualization
Gateway
Avaya AURA Collaboration environment - Flare Simple and intuitive contact driven user interface
Delivers a superior HD audio and video experience
Seamless Ad-hoc, Meet-me, and Instant Conferencing
One click Web collaboration
Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 6
Customer Experience Innovation Lounge
6
Avaya Social Media Manager
Scan and analyze events from social media.
Use existing Avaya Contact Center infrastructure to route report and handle social media interactions.
Customer Connection Mobile
Enable customer service from smart phones and tablets.
Allow rich context transfers for contacts that are initiated from a mobile device but then request a human service representative.
Avaya - Proprietary. Use pursuant to your signed agreement or Avaya policy. 7
Avaya Professional Services Lounge
Vision Execution Innovation
7
ServicesContinuum
Enabling clients to achieve the true benefits of technology by removing complexity, improving
performance and accelerating ROI
EnablementAssures successful implementationof technology solutions allowing maximum benefit of investments.
OptimizationLeverages existing technology investments, Industry Best Practices and business processes towards increased ROI and acceleration of go to market plans.
InnovationLeading technology services allowing companies to leapfrog competitors and provide a differentiated user experience. Includes the design and delivery of the complete solution.