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© 2017 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or
transmitted by any means without the written permission of Christian Brothers Services.
Christian Brothers Services
2017 Spring Webinar Series
May 25, 2017
Christian Brothers Information and Technology Services
2017 SPRING WEBINAR SERIES
Trends in Information Technology Usage for Religious
Institutes
Opening PrayerOpening PrayerCreator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
Creator God, through your worldand people that surround us, we
pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply
the knowledge from today’s webinar for the good of all.
We ask these things in Jesus’ Name.Amen
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2017 SPRING WEBINAR SERIES
Tom DrezManaging Director/CIO/CPO/CSO
Trends in Information TechnologyUsage for Religious Institutes
Disclaimer
• For informational purposes only
• I am just an IT guy, not legal advice
• Not a substitute for your own prudent business practices and due diligence
About CBS
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Our Agenda
1. Your Likely Day‐to‐Day World
2. IT & The Religious Institute
3. IT Usage Trends
4. Envision Your Future State
5. Recap / Q&A
1. Your Likely Day‐to‐Day World
Your Likely Day‐to‐Day World
‐Vision
‐Mission
‐Strategic Plan
‐Strategic Objectives
‐Work Plans
‐Budgets
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Your Likely Day‐to‐Day World (cont’d)
• Your strategic plan is working.
• You are living your mission and charism and ensuring they will live on long after you do.
• Religious Institute life is very good.
2. IT & The Religious Institute
Religious Institutes vs Other Orgs When it Comes to IT Usage
Goals & ObjectivesReligiousInstitutes
Other Types of Organizations
Need to satisfy various audiences that have demands and expectations?
YES YES
Need to be efficient? YES YES
Need to be effective? YES YES
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Conclusion
All organizations can benefit by applying information technologies to achieve
desirable results
What is Your Current State of IT Usage?
o What are your pain points?
o What are your challenges?
o Aged hardware and software?
o Disparate, disconnected systems?
o Expensive maintenance contracts?
o Inefficient processes?
o Ineffective processes?
Where are you on the IT Spectrum?
o Central Computer/Punch Cards
o Mainframes & Computer Terminals
o Time‐Sharing
o Personal Computers
o Client Server Computing
o E‐Business
o Smartphones, Tablets and Slates
o Cloud Hosted Applications, Servers, Data Centers
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3. IT Usage Trends
Run IT Like a Businesso Provide Excellent Customer Service
o Deliver Business Value
o Manage Risks
o Improve Business Processes
o Use IT as an Enabler
Business Drivers
Customer service
Efficiency
Effectiveness
Enabling Technologies
Applications Cloud
Mobile Social
Security
Think Evolution Not Every Revolution
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Think of IT as the 5th Utility
IT’s in the Cloud
Plug Yourself In
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Transform for Those who Plug Into You
Your Members
Your Employees
Your Customers
Those You Serve
Your Donors
Tier 1 Trends – The Disruptors
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o Turn Capex into Opex
o Gain economies of scale
o Become nimble and agile
o Shift your IT operations, development, and security burden to providers
Strategic: Intertwined with all Business Drivers & IT Priority Focus Areas
• Provide Excellent Customer Service• Deliver Business Value• Manage Risks• Improve Business Processes• Use IT as an Enabler
• Improve Customer Service• Improve Operational Efficiency• Improve Overall Effectiveness
Getting Started with Cloud
o Calculate the cost of dated equipment and processes
o Review agreements against current market place rates
o Stay out of the headlines
o Consider loss of reputation/business
o Consider cyber risks
o Inventory systems and data/types
o Protect data entrusted to you
o Implement security measures
o Trust but verify cloud providers
o Consider cyber liability coverage
Strategic: Manage Risks
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Focus on combatting the deficiencies in and shoring up…
Getting Started with Cybersecurity
• Security Awareness Program
Security Awareness Program
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• Internal controls
• Separation of duties
• Vendor Management Program
• SSAE16 SOC 1 & 2 Reports
• Replace aged hardware and software
• Patch regularly
• Consider private cloud hosting
Activities to Manage & Mitigate Cyber Risks
Complete an IT risk assessment
Review IT governance model
Review IT policies, standards, procedures and guidelines
Review identity management and access controls
Review operations center monitoring & management tools
Enhance infrastructure
Inventory all IT hardware, software, and data assets
Review and update your security awareness program
Bake security into application acquisition and development
Conduct 3rd party vendor security assessment
Repeat for continuous improvement
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• Beware of People; Use Common Sense
• Use secure passwords, passphrases, 2 step access
• Keep all software up to date
• Make regular data backups off‐line
• Own your online presence
• Value & protect your PII
• Share with care
o Massive Instant Communication Medium
o Can impact all of our audiences
o You Tell 2 friends and so on …
o Must always offer choices
o Take advantage of generational demographics
Strategic: Improve Services
Getting Started with Social Media
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Tier 2 Trends – The Game Changers
• Where you are is where your office is
• Wherever anyone else is, that’s where their office is
• Don’t pin your audiences to their desks
• Work smarter not harder• Put people on high value
activities that cannot be easily replicated by machines
Tier 3 Trends – Potential Influencers
• May not be as important to you but be aware of these
• You definitely cross their paths as a consumer
4. Envision Your Future State
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Give IT Some Thought
IT can be a strategic asset instead of purely an expense
IT changing quickly. Adopt a continuous improvement philosophy to take
advantage of benefits that come with IT
5.Recap / Q&A
Recap
1. Your Likely Day‐to‐Day World
2. IT & The Religious Institute
3. IT Usage Trends
4. Your Future State
5. Recap / Q&A
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Q&A
For Questions Regarding IT and Website Services
Contact:
630.378.2930
To watch on demand webinars:cbservices.org/educationalresources.php
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© 2017 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or
transmitted by any means without the written permission of Christian Brothers Services.
