18 Janus wards - Podiem · eighteenth janus awards for professionalism ... Siobhan Hallawell South West College ... Philip Mills Johnsons Coffee

Janus wardsfor Professionalism in 201218

2 | eighteenth janus awards for professionalism Conference & Live Events

eighteenth janus awards for professionalism | 3

A Note from the Chairman

Since its conception in 1995, the Janus Awards have played an integral part in identifying and acknowledging unparalleled excellence amongst you, our hospitality & tourism professionals. Your unwavering contribution and dedication is to be commended and applauded. The service, warmth of welcome and passion that you deliver demonstrates why Northern Ireland is a destination of choice.

This year we had a record number of entrants which spanned across a variety of industry sectors.

Every year, the standard of our finalists continue to exceed all expectations, and this year the competition level was exceptionally high. The judges commented on the very high standard of all our candidates, and expressed how difficult their decisions were in choosing the category winners. It is very encouraging and rewarding to know that the future of the industry is in such safe hands.

I am, of course very grateful to these judges for giving up their invaluable time, and who were set the unenviable task of selecting tonight’s finalists. The finalists, their teams and their establishments also deserve a special thank you for all the preparation and hard work put into the interviews. I hope you found the experience a rewarding and useful process.

This wonderful event would also not be possible without the invaluable support and loyalty of our sponsors, friends and members. We, as an organisation are very proud to be associated

with these very special individuals and companies, and we trust in return that you are equally proud of your association with the Institute.

There is also another group of individuals to which I am indebted for their support and guidance – the committee members. These individuals work tirelessly behind the scenes in the promotion of the positive image of the Institute, not to mention upholding the integrity of these wonderful awards.

Following the backdrop of 2012, and the many events which took place to celebrate the historic significance in Northern Ireland’s history, 2013 is equally set to follow in its footsteps. With events such as The World Police and Fire Games, The G8 Summit, and not to mention Derry/Londonderry’s Year as UK City of Culture, this gives us all an opportunity to promote a positive and everlasting image of what is great about Northern Ireland.

As finalists, you are Northern Ireland’s ambassadors and I for one am extremely proud and honoured to be recognising your talents at this wonderful and auspicious occasion.

I wish each and every one of you the greatest success.

As Chairman of the Institute of Hospitality for Northern Ireland, it gives me great pleasure to formally welcome you to this years 18th Annual Janus Awards for Professionalism.

Stephen MeldrumChairman

Institute of Hospitality Northern Ireland Branch

4 | eighteenth janus awards for professionalism


Student Management Potential Award

Jennifer DoggartSouth Eastern Regional

College

Megan HolmesSouthern Regional College

Student Nominees

The students, all final year in either foundation degree or degree programmes, have been fortunate in having the opportunity to complete internships with major international companies and have benefited greatly from the experience.

Our growing hospitality sector captures the potential of these highly motivated young people, eager to pursue the excellent career opportunities our province has to offer, so do look out for them - they are worth keeping an eye on! They will be involved in maintaining and developing the high quality standards of this flourishing sector.

We sincerely thank all the educational centres for nominating such quality candidates and for their contribution to the development of these young professionals. We look forward to their continued support and to increased participation from centres offering new foundation degree Hospitality Management courses.

And of course to our panel of judges, Mark Walker - GM Hilton NI and Ian Manson - Stephens Catering (the sponsor) - we could not have done it without you.

Gareth LoughinsBelfast Met

Elizabeth FrielSouth West College

in Association with

Eamonn McNichollUniversity of Ulster

It is always inspiring to meet the dynamic and hardworking Hospitality Management students, full of enthusiasm and energy for our growing industry.


Centenary_qtrpg_ad 28/04/2013 19:05 Page 1


Once again, our grateful thanks and appreciation go to the judges.

The Judges

Aidan Hart

Allan Johnston

Audrey Davis

Bill MacNeill

Brian Small

Christine Trueman

Colin O’Neill

David Ferguson

Ian Savage

Julia-Ann Augusto

Liam Logan

Margaret Ferguson

Martina McKay

May Green

Michelle Edgar

Pat McFerran

Rodney Ross

Ronnie Browne

Sally Hill

Stanley Wallace

Una O’Kane


Sponsored by Stephens Catering Equipment

The Finalists

Concierge of the Year

Micheal FarrellThe Merchant Hotel

Tony HeagneyHilton Belfast

John HughesGalgorm Resort & Spa

Martin MulhollandHastings Europa Hotel

Educator of the Year

Fiona BradleySouthern Regional

College

Martin CaldwellUniversity of Ulster

Siobhan HallawellSouth West College

Clare MageeSouth Eastern Regional

College

Business Development Manager of the Year

Joan BeltonThe Elk Complex

Alistair CaldwellSSP

Lynn McCoolLough Erne Golf Resort

Jenny MercerHastings Culloden Estate

& Spa

Sponsored by Johnsons Coffee

Sponsored by Belfast Welcome Centre

Coffee Shop Manager of the Year

Colin FletcherCafé 55

Damian MorelliMorellis Portstewart

Geraldine WardNorthern Health and Social

Care Trust

Jonathan WaringThe Studio Café

Sponsored by W.D. Irwin’s & Sons

Kris SmithHastings Culloden

Estate & Spa


The Finalists

Hotel Chef of the Year

Sponsored by Get Fresh

Front Office Manager of the Year

Gayle CurrieRamada Encore Belfast

Paul KirkpatrickThe Old Inn,

Crawfordsburn

Sheila MortonHastings Everglades

Hotel

Mercy WilsonPremier Inn

Sponsored by Avvio

Food & Beverage Manager of the Year

Damien DavisRamada Encore Belfast

Michael FoxFitzers Catering Ltd

Peter McAlisterHastings Culloden

Estate & Spa

Stacey McWilliamsPark Inn by Radisson

Sponsored by Diversey

Ciaran SloanThe Old Inn,

Crawfordsburn

Hospitality Apprentice of the Year

Charlie DillonThe Belfray Country Inn

David GuillameMolly Brown’s Kitchen

& Bar

Stacey O’NeillPremier Inn Cathedral

Quarter

Stephen ReidRadisson Blu Hotel

Sponsored by People 1st people st1

Manus JamisonLondonderry Arms Hotel

Chris MawhinneyHilton Belfast

Michael MooneyHilton Templepatrick

Ciaran SansomeBurrendale Hotel


The Finalists

Sponsored by Lilliput Services Sponsored by Hospitality Review

Housekeeper of the Year Newcomer of the Year

David Harrison Harrisons of Greyabbey

Kenneth SharpThe Salty Dog Hotel

& Bistro

Barry StoreyFitzers Catering Ltd

Bonnie TurkingtonBirdcage Belfast

Hotelier of the Year - Small Business

Stephen PerryHastings Ballygally Castle

Paul RiceThe Old Inn,

Crawfordsburn

Kenneth SharpThe Salty Dog Hotel

& Bistro

Ian SmithClandeboye Lodge

Hotel

Sponsored by Stothers (M&E)

Hotelier of the Year - Large Business

Paula CollinsHilton Templepatrick

Renata AfanasjevaPark Inn by Radisson

Jan HanakRadisson Blu & Park Inn

by Radisson Hotels

Soulef BounaajaHastings Everglades

Hotel

Ferghal PurcellLough Erne Golf Resort

Damian McGreevyPremier Inn

Yvonne SmythGalgorm Resort & Spa

Sonya RobertsRadisson Blu Hotel

Sponsored by Institute of Hospitality


The FinalistsRestauranteur of the Year

Amy Chestnutt55 Degrees North

Gary GambleSinton’s at the Bridge

Jonathan DavisNeill’s Hill

James MulhollandBallyrobin Country Lodge

Julianne MortonSinton’s at the Bridge

James RichardsonOld Barn Steakhouse

& Grill

James RichardsonOld Barn Steakhouse

& Grill

Leo SmallFitzers Catering Ltd

Sponsored by Henderson Foodservice

Restaurant Chef of the Year

Sponsored by Crossgar Foodservice

Sponsored by Institute of Hospitality

Supplier of the Year

Harry CrawfordGet Fresh Ltd

Geraldine GordonH & J Martin Ltd

Robin MadeleyHenderson Foodservice

Philip MillsJohnsons Coffee


Working with local farmers and local producers, we are dedicated to ensuring you have access to some of the best produce Ireland has to offer...

The Provenance Collection from Crossgar Foodservice Tel NI: 028 4481 1500 ROI: 01 80 30 555 E: [email protected]

proud sponsors of

the restaurant

chef of the

year award

Congratulations to all the Finalists from everyone at Get Fresh.

We are proud to support the Janus Awards and be associated

with excellence in Catering.

Let us help you succeed

For the freshest produce call us on 028 9030 6320


Hospitality ReviewHospitality Review serves the licensed, food service, hospitality, accommodation and tourism sectors of the Northern Ireland economy. Over 30 years old and ABC registered since 1977, Hospitality Review is delivered directly to named individuals within the industry. The magazine is the official journal of the Institute of Hospitality (Northern Ireland Branch), the Northern Ireland Hotels Federation and Pubs of Ulster.

Lilliput ServicesLilliput Services are proud to be celebrating 130 years of providing laundry services throughout the Province. Jonathan Swift wrote Gulliver’s Travels in 1726 and introduced the world to the “little people of Lilliput”. At the time he was courting a girl who lived near to Lilliput farm – North Belfast. In 1883 Lilliput Laundry opened in nearby Lilliput Street (off North Queen Street). We are now based in Dunmurry and operate out of a large modern plant.

Lilliput provide a customer led range of innovative linen based services to the hospitality industry. We operate 7 days per week, 363 days per year to meet the growing needs of our customers. The “little people” of Lilliput are delighted to support the Janus awards through our sponsorship of the Housekeeper of the Year.

Get FreshA foodservice supplier to the Hospitality trade, Get Fresh specialises in procuring fresh produce but also has an extensive knowledge and range of Dairy, Cheese and Delicatessen products. Our mission is to provide the freshest produce from around the world but we have taken great strides to source and work with local growers and suppliers; specialist carrots and beetroot from Hamilton Coulter in Comber, Bob Colhoun’s Drumbeg tomatoes, Adrian Cherry’s Pakchoi grown in Ballymena, Paul Mc Clean’s Kearney Blue cheese and Helen Troughton’s Armagh Apple Juice, to name but a few. Get Fresh is proud to support the Janus Awards and be associated with excellence in Catering.

Crossgar FoodserviceCrossgar Foodservice is one of the leading foodservice suppliers in the Island of Ireland and has been providing the foodservice market with a “one-stop-shop” for over 50 years. Acquired by Sysco through Pallas Foods in 2012, Crossgar Foodservice can offer customers a huge choice of over 10,000 products across categories including Fresh meat & Poultry, Chilled, Frozen, Grocery and Non Food Items built around a core of locally produced products.First launched in 2009, the Crossgar Foodservice “Provenance Collection” has gone from strength to strength and now consists of a range of award winning locally

farmed produce including rare breed beef and pork and local artisan breads and ice cream. This range has been very popular with chefs throughout Ireland and we are therefore very proud to sponsor the Restaurant Chef of the Year category at the 18th annual Janus Awards.

Belfast Welcome CentreThe Belfast Welcome Centre (BWC) is the flagship tourist information centre for Northern Ireland, offering a valuable information and booking service for visitors to the city and beyond. Based on Donegall Place, BWC also provides tickets for tours and events, left luggage facilities for visitors and souvenirs from across Northern Ireland. Managed by Belfast Visitor & Convention Bureau, the BWC opened in April 2001, and is funded by Belfast City Council and NITB. BWC’s travel advisors typically handle 350- 400,000 enquiries per year. BWC is an integral part of the tourism offering in Belfast, as well as playing a central gateway role as the main information centre for the capital city. In addition to the city centre tourist information centre (TIC), BWC also operates the TICs at Belfast International and George Best Belfast City airports, and is responsible for several outreach projects and initiatives beyond its physical TICs including familiarisation visits for concierges and accommodation staff and distributing a weekly ‘What’s On’ e-zine to concierges and front of house staff across the city. The Belfast Welcome Centre has won the Best TIC of the Year Award for the last 9 years.

Stephens Catering EquipmentStephens Catering Equipment are the market leaders in providing total food service solutions to the catering industry through our creative dedicated professionals. We ensure ultimate performance and best value for money from the clients initial investment and in the future.

Stephens Catering have been ‘Serving the Catering World’ for over 40 years.1. Stephens Service Department – Over

25 manufacturer trained, qualified and experienced engineers, strategically placed throughout Ireland.

2. Stephens Fabrication – Manufacturer of bespoke stainless steel for ultimate durability to meet the highest hygiene standards

3. Consultancy and Design – Free CAD planning and design service in conjunction with the latest health, safety and hygiene regulations

4. Sales & Marketing – Dedicated knowledgeable professionals bringing quality products at best value for money

5. Try before you buy – we have designated & fully equipped live test kitchens in our Broughshane, Dublin & Donegal offices

Thank you for your Support


DiverseyDiversey offers a complete range of products that help hotels, guest houses and restaurants to achieve superior and sustainable cleaning performance. Diversey who are a Global Leader, were until recently known as JohnsonDiversey. Diversey supply numerous hotels and restaurants across Northern Ireland. Its products, systems and expertise make food, drink and facilities safer and more hygienic for consumers and for building occupants. Diverseys commitment to sustainability, continuous development of innovative solutions and excellent customer service remain at the heart of the new Diversey business. The company has an unequalled track record in market innovations that deliver long term cost saving, performance improvement to their customers.

Johnsons CoffeeJohnsons have been supplying the local hospitality industry with coffees for 100 years. While the fourth generation family owned company started selling coffee in 1910, roasting did not commence until 1913, exactly a century ago. In the pioneering years, the Johnson brothers understood even then the complexity of supplying a quality cup to the consumer, “We realise the responsibility of roasting, we have to father the coffee into every cup” said Robert in 1916. This same underlying ethos remains today with the Johnsons and more recently Bellagio brands being supported by machinery, barista training, marketing and dedicated account management. Johnsons Coffee......a world of coffee, locally roasted.

People 1stPeople 1st; sector skills council for the hospitality, passenger transport, travel and tourism industries; works to transform skills in these industries through the development of world class qualifications, training solutions and information, advice and guidance. The products and services we have developed for employers include training programmes to help service-centred businesses become more competitive; WorldHost customer service training; the Women 1st mentoring and training programmes to support the development of women to leadership positions within the sector; Employment 1st pre-employment training, that prepares individuals to undertake entry-level roles; and our online careers resource www.uksp.co.uk, which now forms part of the Hospitality Guild portal. AvvioAvvio is the leading provider of booking engine technology and digital marketing solutions to the hotel industry in Northern Ireland. Avvio’s unique Convert5 booking engine is designed with conversion rate optimisation functionality at its core, empowering hotels to convert more visitors on their own branded website at the point of purchase. By improving website conversion rate and reducing booking abandonment, hotel’s using Avvio’s Convert5 and digital marketing services see a dramatic increase in ROI from marketing budgets, a lower cost of sale and reduced OTA dependency.

WD Irwin’s & SonsWD Irwin’s & Sons based in Portadown is Northern Ireland’s largest independent bakery. The family-owned bakery supplies all

major retailers and foodservice providers in the United Kingdom and Republic of Ireland with a high quality range of wholesale bakery products. Key product lines include Irwin’s branded morning goods, loaves and rolls range, Rankin Selection traditional Irish breads, Howell Handmade traditional Irish cakes and biscuits and the iconic Nutty Krust batch bread. WD Irwin’s & Sons employs 450 people across its operations. As a key player in Northern Ireland’s agri-food sector, the company remains positive, despite recessionary trends, that opportunities remain in all key markets and will continue to combine 100 years of baking experience with modern, innovative technology to deliver a unique offering to consumers in Northern Ireland and beyond.

Henderson FoodserviceHenderson Foodservice, part of the Henderson Group is one of the largest family owned businesses in Ireland. We operate as an Independent business within the group and have grown to become one of the market-leading foodservice companies in the Island of Ireland. Our customers can avail of an extensive range of 4,500 products across ambient, chilled, frozen, meat, poultry, fresh produce non-food and bakery products, we use local suppliers where possible. Our exclusivity of the well-known Country Range premium catering brand continues to grow from strength to strength with over 1,000 products now in the range, our customers love the quality of the products and are benefiting from affordable pricing against the brands. Customer feedback and product demonstration is at the heart of what we do, at our new state of the art premises we have a fully equipped test kitchen and customer

training room, our sales team and suppliers use this regularly to sample and develop product ranges. Henderson Foodservice has recently launched ‘Coffee Porter’, this has been created to deliver the best coffee business solution for each sector by listening carefully to what was needed. We have brought together the best roasting, equipment, and training resource available in the Country and merged it with our customer service and distribution expertise to deliver every aspect of our customers coffee business needs.

Stothers (M&E)Formed in 1957, Stothers (M&E) Ltd is a national market leader in the provision of Mechanical and Electrical Building Services and Contract Maintenance. Over the years we have built a dedicated team with experience in all aspects of Mechanical and Electrical services, enabling us to take contracts from design through to completion. As part of our tailored solution, we can also offer 24/7, 365 days a year responsive and planned maintenance. Our envied reputation has been built on our commitment to deliver innovative, cost effective engineering solutions to our clients on each and every project. We are a progressive company, constantly seeking new ways to stay at the forefront of innovative engineering trends. Fusing this innovation with traditional skills, we seek to exceed client expectations in delivering their vision on time and within budget on each and every project. The hospitality sector is a key part of our business and some of our key clients are :The Hastings Group, The Maybourne Group, The Goring Family and Andres House Hotel Group.

Thank you for your Support

visit-belfast.com

Start your journey at the Belfast Welcome Centre. We’re the official one stop shop for Belfast and Northern Ireland. Whether you’re a tourist or a local we have the information and the tickets to help you explore the city and beyond.

Pop in or call us to find out what’s happening in the city and to pick up your copy of About Belfast for a complete events listing (also available online).

• Touristinformationandadvice• Ticketsfortoursandevents• Accommodationbookings• Giftshopandinternetaccess• Leftluggage

Also at:BelfastInternationalAirport+44(0)2894484677GeorgeBestBelfastCityAirport+44(0)2890935372

+44(0)[email protected]

47 DonegAll PlACeBelFAST BT1 5AD

BWC_Advert_JanusAwards.indd 1 25/04/2013 18:26



Proud to support NISCA and its Mum's the Word Cook Book

One of the leading experts in foodservice, delivering outstanding solutions for all your catering needs.

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Ambient – Chilled – Frozen – Bakery - Non-Food


MC: Paul ClarkAwards Venue: Stephen Meldrum and Team - Culloden Estate & SpaInterview Venue: Mark Walker and Team - Hilton BelfastEvent organiser: Philippa Spiller and Team - PodiemAudio/Visuals: John Stuart & Sheridan Pennell - SavillesLighting/Sound: Brian & Terry O’Neill - MoonlightingStaging: Peter Corbett - Ulster ExhibitionsDJ: Paul McKennaCommittee: Stephen Meldrum Emer Harrington Catherine Williamson Michael CafollaPrinting: Paul Kelly - Peninsula Print & DesignCentre Pieces: Room Decor

Belfast Crystal Glass Engravers Northern Woman MagazineGalgorm Estate & SpaHilton NIHastings HotelsLa Mon Hotel & Country ClubThe Old Inn, Crawfordsburn

Woodfordbourne Wines GDK Radisson Blu hotel Park Inn by Radisson hotelBill Smyth PhotographyHospitality ReviewHarlem Café

Acknowledgements

www.irwinsbakery.com

Special thank you to:


New FoodserviceProduct Catalogueout now!

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New FoodserviceProduct Catalogueout now!

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Tel: 02890784810

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About the Institute of HospitalityFrom Hoteliers, restaurateurs and contract caterers, to technology providers, the armed forces and government, the Institute’s members embrace a multitude of disciplines. We are united by a common goal to promote professionalism, best practice and reputation in hospitality, leisure and tourism.

We’ve been the industry’s leading network, helping to grow talent and accelerate professional development for more than 70 years. Ours is the respected interface between education and industry for the development, mobility and recruitment of skilled labour in hospitality, leisure and tourism.

Our philosophy is simple but integral to every aspect of what we do. The Institute of Hospitality promotes the highest professional standards of management and education in hospitality, leisure and tourism and our membership spans more than 100 countries worldwide.

To find more what your local Northern Branch is doing go to www.instituteofhospitality.org or email us on [email protected]



The Welcome Organisation is a charity that works across Belfast, to alleviate the distress and trauma caused by homelessness.

Operational in the city for over 17 years, the Welcome Organisation is recognised and well respected for working with people with chaotic lifestyles, challenging behaviours, dependencies (primarily alcohol) and mental health issues. The people that other services either find it too difficult to, or choose not to work with. The Welcome Organisation’s ethos of providing unconditional care for the vulnerable is based on the premise that those who are the most difficult to work with are often those who need our support most.

The Organisation’s success is based on a pragmatic person centred approach, respecting individual choice and having honest conversations which ensure harm reduction and improved life chances for some of societies most marginalised citizens. Services, which are operational 365 days per year, 16 hours

every day deliver over 25,000 interventions every year to over 1000 vulnerable people. While addressing the trauma of homelessness, the Organisation works in close partnership with the statutory and voluntary sector and contributes significantly to community safety, city life, the local economy and the positive experience for your visitors.

The Welcome Organisation is delighted to be represented here tonight. “A home, a job, a family. It is a simple dream,” Peter.

With your support we can make dreams come true.Sandra Moore, Director of Homelessness Services

About the Charity

The Welcome Organisation, 36 Townsend Street Belfast BT12 2ESTel: 028 90 240424 www.homelessbelfast.org facebook:- the Welcome Organisation


Units 4-6, North Road Business Park, Quarry Heights, Newtownards BT23 7SZTel: 028 9181 4125 E-mail: [email protected] www.peninsulaprint.co.uk

Gary WithersGeneral Manager

Unit 4 & 5, North Road Business ParkQuarry Heights, NewtonardsCo. Down, BT23 787

Tel (028) 9181 4125Fax (028) 9181 4864Email [email protected] www.peninsulaprint.co.uk

PRINT & DESIGNPeninsula



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At Peninsula Print & Design we will guide you from concept through to design and the finished product.

We can now design and print any packaging your business may require.

Backed by our in-house design facilities, litho and digital printing for quick runs and wide format media, Peninsula Print & Design is a one-stop business for all your printing and packaging needs.

Contact Rachel for more information on 028 9182 5714 or [email protected].

PRESENTATION IS AS IMPORTANT TO US AS IT IS TO YOU

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Promoting Sustainable Forest Management

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la mon advert

24 | seventeenth janus awards for professionalism

Awards Ceremony Programme Welcome from the institute of Hospitality Branch Chairman, stephen meldrum miH

Dinner

Presentation of main awards with Paul Clark, stephen meldrum and sponsors

Dancing till late

Documents

18 Janus wards - Podiem · eighteenth janus awards for professionalism ... Siobhan Hallawell South West College ... Philip Mills Johnsons Coffee