COMM 181: Introduction to Human Resource Management

Class 4: Job Design and Recruitment

January 17, 2013

Today’s Class: Job Design & Recruitment

• Admin

• Job design (finishing up)

• Recruitment

• Diversity at JP Morgan Chase

• Note-taker needed (see email)

• Extension for next reflection piece

– Now due Sunday, January 27

Admin

Approaches to Job Design

• The scope and scale of tasks

• The important features of jobs

• The importance of work orientation

Work Orientation

• Dominant frame applied to the meaning of work

• Job

• Career

• Calling

Job Crafting• The physical and cognitive changes individuals make

in the task or relational boundaries of their work

Recruitment

Recruitment

A set of activities and processes used to obtain sufficient number of qualified people so that the organization can select the most appropriate people to fill all its needs

Goals of Recruitment Programs• Organizational

– Strategic

– Operational

• Individual

– Personal

– Professional

Recruitment: What attracts employees?

• Interest Value

• Social Value

• Economic Value

• Development Value

• Application Value

Source: Berthon, P., Ewing, M., and Hah, L. L. (2005). Captivating company: dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), 151–172.

Employer Branding

• Employment branding is “internally and externally promoting a clear view of what makes a firm different and desirable as an employer.” (Lievens, 2007)

– Why do it?

– What does it involve?

Internal and External Recruiting: Advantages and Disadvantages

Evaluating Recruitment Efforts

Yield Ratios

• A ratio that expresses the percentage of applicants who successfully move from one stage of the recruitment and selection process to the next.

• By comparing the yield ratios of different recruitment sources, we can determine which source is the best or most efficient for the type of vacancy.

Cost Per Hire

• Find the cost of using a particular recruitment source for a particular type of vacancy.

• Divide that cost by the number of people hired to fill that type of vacancy.

• A low cost per hire means that the recruitment source is efficient.

Role of Social Media in Recruiting

• How can it be used effectively?

JP Morgan Chase

• For Monday’s class

– SBBS Chapter 4 – pp.107-121

– Link: You've been tagged!

• For Thursday’s class

– SBBS Chapter 6

– Link: Why we hate performance management –and why we should love it

• For Sunday (January 27)

– Reflection Piece 2

Prep Work