Upload
dangdiep
View
241
Download
1
Embed Size (px)
Citation preview
Last updated 4.8.2018. JAGGAER Confidential. © 2018, JAGGAER
18.1 PRODUCT RELEASE NOTES FOR ALL JAGGAER INDIRECT SOLUTIONS
APRIL 8, 2018 - FINAL VERSION
JAGGAER i www.JAGGAER.com
Table of Contents WELCOME ..................................................................................................................................... 1
OBJECTIVES ............................................................................................................................................ 1
18.1 SCHEDULING AND TRAINING OPPORTUNITIES ............................................................. 2
KEY DATES.............................................................................................................................................. 2
TRAINING OPPORTUNITIES .................................................................................................................. 2
THE FEATURE SNAPSHOT FOR 18.1......................................................................................... 4
SNAPSHOT KEY...................................................................................................................................... 4
FEATURE SNAPSHOT ............................................................................................................................ 5
GENERAL ENHANCEMENTS .................................................................................................... 11
JAGGAER Indirect and Solution Name Updates .............................................................. 11
Advanced Dynamic Workflow Rules Management Screen Enhancements ........................... 12
New Business Unit Search Feature in BU Management .................................................... 13
New Diversity Classifications Available .......................................................................... 14
Supplier Information Overlay Updates .......................................................................... 15
Form Request Template Versioning .............................................................................. 16
Projects Renamed to Work Groups ............................................................................... 17
Implementation of TLS 1.1 .......................................................................................... 18
EPROCUREMENT ...................................................................................................................... 20
SHOPPING AND ORDERING .............................................................................................................. 20
Updated User Interface and Navigation for Category, Commodity Code and UOM Mapping .. 20
Supplier-Related Rules Available for Requisition and Purchase Order Workflow .................. 21
Hosted Content Submission Updates ............................................................................ 23
Ability to Add a Non-Catalog Item on a Change Request ................................................. 24
Ability to Change a Line Item that was Generated from a Form ....................................... 25
New Notifications and Action Items Related to Change Requests ...................................... 26
External Communication Options for Change Requests ................................................... 27
Ability to Evaluate the Grand Total of a Change Request against the Grand Total of the Original PO
............................................................................................................................... 29
Ability to Evaluate a PO with Merged Changes to Determine if there is a Resulting PO Revision
............................................................................................................................... 30
PO and Requisition Document Configurations Evaluated for Matching Custom Fields for Change
Request Configuration ................................................................................................ 31
New Page for Managing Request Templates ................................................................... 32
JAGGAER ii www.JAGGAER.com
Ability to Evaluate Sets of Custom Fields in Form Request Workflow ................................. 33
CONTRACT COMPLIANCE TRACKING .............................................................................................. 35
Ability to Hide Inactive Contract Types ......................................................................... 35
Create Contract Wizard Updated .................................................................................. 35
ACCOUNTS PAYABLE ............................................................................................................... 37
Ability to Map Receipts to Invoices ............................................................................... 37
Ability to Trigger Export upon Receipt Submission .......................................................... 40
Receipts List Included in Invoice Export ........................................................................ 42
Ability to Create Receipts via Mobile App....................................................................... 42
Ability for Suppliers to Create an Invoice Via Email ........................................................ 43
Cycle Time Workflow Report Enhancements .................................................................. 46
Packing Slip Number Added to Receipt Search Results .................................................... 47
SUPPLIER MANAGEMENT ....................................................................................................... 49
Ability to Allow Suppliers to Sign Tax Documents via DocuSign ........................................ 49
Ability to Configure Registration Profile Custom Page Names to Multiple Languages ........... 52
Bank Routing Number Validation for US ACH and Wire Transfer Payment Methods in Supplier
Registration/Profile .................................................................................................... 53
Risk Management: Visual Compliance Enhancements ..................................................... 54
Supplier Search Defaults to Search In-Network Suppliers................................................ 56
Supplier Review Workflow - ERP Sync upon Approval ..................................................... 57
SOURCING ENHANCEMENTS .................................................................................................. 59
Projects Renamed to Work Groups ............................................................................... 59
Sourcing Event Custom Fields ..................................................................................... 59
Make Item Quantity Field Supplier-Controlled ................................................................ 60
Enhanced Panel Questionnaire Analysis ........................................................................ 61
Stage-to-Stage Auto-Transfer of Panel Questionnaire Questions ...................................... 62
Event-Level Conditional Questions ............................................................................... 62
New Public Site Filters ................................................................................................ 63
CONTRACT LIFECYCLE MANAGEMENT .................................................................................. 65
Ability to Hide Inactive Contract Types ......................................................................... 65
Create Contract Wizard Updated .................................................................................. 65
Projects Renamed to Work Groups ............................................................................... 66
New Contract Templates for Faster Contract Entry ......................................................... 67
New Contract Communication Center ........................................................................... 72
New Ability to Compare Documents.............................................................................. 76
JAGGAER iii www.JAGGAER.com
Word App Extended ................................................................................................... 79
Contract Request Template Versioning ......................................................................... 81
New Fields on Contract Export ..................................................................................... 82
SAVINGS MANAGEMENT ......................................................................................................... 84
Projects Renamed to Work Groups ............................................................................... 84
JAGGAER 1 www.JAGGAER.com
Welcome
The 18.1 JAGGAER Product Release will be available in the production environment
starting April 8, 2018. The release includes features related to the following JAGGAER
Indirect solutions:
• eProcurement
• Accounts Payable
• Supplier Management
• Contract Lifecycle Management
• Sourcing
• Spend Analytics
• Savings Management
• Inventory Management
Objectives
The purpose of the Product Release Notes is to prepare administrators for the upcoming
release from a scheduling and application standpoint. There are two main goals of this
document.
• To provide a list of key dates associated with the upcoming release, including release
availability in both the test and production environment.
• To provide an overview of key features that are planned and committed for delivery
with the 18.1 release.
As a reminder, please refer to the Product Release Library at any time for updates and
additional information regarding the release:
http://library.sciquest.com
This document will help you:
• Prepare for JAGGAER Indirect version 18.1 – available in your production environment
on Sunday, April 8, 2018.
• Understand the impacts of new features on your end-users, approvers, administrators,
and other individuals using the system.
• Understand any changes required on your part to enable a feature of the system.
• Provide a starting point of “where to go” to learn more about the features and
functionality discussed in this document.
JAGGAER 2 www.JAGGAER.com
18.1 Scheduling and Training Opportunities
Key Dates
The table below provides a list of key dates for the JAGGAER 18.1 Product Release*.
Event
Date and
Time Description and Details
Release
Promotion:
Test Sites
Unavailable
Beginning
March 16,
2018, 8am ET
The 18.1 release will be promoted to the Test (usertest)
environment from Friday, March 16, 2018, 8am ET through Sunday,
March 18, 2018 12 pm ET. An email will be sent when the promotion
is complete.
Release
Validation in
Test
Environment
March 18, 2018
- April 6, 2018
(Three Weeks)
Three weeks prior to General Availability, release enhancements can
be viewed and tested in the Test environment. Draft documentation
is provided at this time (Release Notes, Online Searchable Help and
Handbooks).
Recommendation: It is recommended that clients perform
testing of functionality critical to your business as soon as possible
during this period - ideally during the first week. If any issues are
encountered, this will allow time for application adjustments and re-
testing.
Production
Unavailable
(Begin
Release
Upgrade)
Beginning April
6, 2018, 9pm
ET through
April 8, 2018,
12pm ET
The 18.1 release will be promoted to the Production environment
from Friday, April 6, 2018 9pm ET through Sunday, April 8, 2018
12pm ET. An email will be sent out when the promotion is complete.
Release
available on
Production
Sites
Sunday, April
8, 2018
This date indicates when the features and functionality associated
with 18.1 will be available on customer Production sites. Final
documentation provided at this time (Release Notes, Online
Searchable Help and Handbooks).
* Planned deviations to this schedule will be communicated to customers at least two weeks
in advance. JAGGAER is not liable for any system or data issues encountered during the
recommended period of system unavailability listed above (release promotion period).
Training Opportunities
To help prepare you for the 18.1 release, various educational videos are provided by
JAGGAER. Each of these opportunities is detailed below.
JAGGAER 3 www.JAGGAER.com
Video Name Description and Details
Preview Webinar (pre-
recorded video)
The pre-recorded video will present a preview of all features coming in
release 18.1. Available on the Product Release Library during the UIT
testing period.
Product Webinars (pre-
recorded videos)
Product-specific pre-recorded videos presenting a preview of features
coming in release 18.1. Available on the Product Release Library during the
UIT testing period.
JAGGAER 4 www.JAGGAER.com
The Feature Snapshot for 18.1
The product release provides features that directly impact requisitioners, approvers,
administrators, and other system users. These features are listed in summary form in the
Feature Snapshot below.
Snapshot Key
There are seven columns in the Feature Snapshot. Each of these is explained below:
• Feature Name –The feature title matches the heading found in the Preview Release
Notes (this document). For more information on the feature, locate the feature via the
table of contents. The features are listed in the order presented in the document.
• Related Products – The product or products associated with the enhancement. Use
this information to determine if the change impacts your organization. For example, if
the change is for AP Director, only those organizations using this product will be
affected by the change.
• Impacted Users– The user role or roles PRIMARILY affected by the enhancement. For
example, if a change is made to the way that a shopper selects a supplier, end user
would be listed in this column. For more details, such as level of impact (low, medium,
or high), please refer to the feature description.
• Integration Impact - Indicates if the feature may have impact on integration between
JAGGAER Indirect and other third-party systems used by your organization. Examples
would be changes to import or export files or features developed expressly for
integration. We recommend that administrators review all of these features to
determine if there is any integration impact.
• On by Default – Indicates that the feature is turned on (enabled) by default and no
configuration is required to take advantage of the new functionality.
• Requires Setup – Indicates that some type of setup or configuration is required. In
most cases, this is simply enabling one or more configuration options and enabling
permissions for the appropriate users.
• Contact JAGGAER– Indicates that someone at JAGGAER (Customer Support,
Customer Success Manager, or Sales) must be involved in order to enable and take
advantage of the feature. A new license may be required, workflow changes, etc.
JAGGAER 5 www.JAGGAER.com
Feature Snapshot
The following table provides a summary of features available starting April 8, 2018.
Feature Name Related Solutions Impacted
Users Integration
Impact On by
Default Requires
Setup Contact
JAGGAER
JAGGAER
Indirect and
Solution Name
Updates
All All None
Advanced
Dynamic
Workflow Rules
Management
Screen
Enhancements
All Admins None
New Business
Unit Search
Feature in BU
Management
All Admins None
New Diversity
Classifications
All JAGGAER Indirect
Solutions
(**Additional
configuration needed for
Supplier
Management, Sourcing,
Accounts Payable and
Contract Lifecycle
Management
Customers)
Admins,
End Users
None
Supplier
Information
Overlay Updates
All End Users None
Form Request
Template
Versioning
All Admins,
End Users
None
Projects
Renamed to
Work Groups
Contract Lifecycle
Management, Sourcing,
Savings Management
End Users None
Implementation
of TLS 1.1
All Admin
JAGGAER 6 www.JAGGAER.com
Feature Name Related Solutions Impacted
Users Integration
Impact On by
Default Requires
Setup Contact
JAGGAER
Updated User
Interface and
Navigation for
Category,
Commodity
Code and UOM
Mapping
eProcurement Admins None
Supplier-Related
Rules Available
for Requisition
and Purchase
Order Workflow
eProcurement Admins None
Hosted Content
Submission
Updates
eProcurement,
Inventory Management
Admins,
End Users
None
Ability to Add a
Non-Catalog
Item on a
Change Request
eProcurement Admins,
End Users
Low
Ability to
Change a Line
Item that was
Generated from
a Form
eProcurement Admins,
End Users
Low
New
Notifications and
Action Items
Related to
Change
Requests
eProcurement Admins,
End Users
Low
External
Communication
Options for
Change
Requests
eProcurement Admins,
End Users
Low
Ability to
Evaluate the
Grand Total of a
eProcurement Admins,
End Users
Low
JAGGAER 7 www.JAGGAER.com
Feature Name Related Solutions Impacted
Users Integration
Impact On by
Default Requires
Setup Contact
JAGGAER
Change Request
against the
Grand Total of
the Original PO
PO and
Requisition
Document
Configurations
Evaluated for
Matching
Custom Fields
for Change
Request
Configuration
eProcurement Admins,
End Users
None
New Page for
Managing
Request
Templates
eProcurement Admins,
End Users
None
Ability to
Evaluate Sets of
Custom Fields in
Form Request
Workflow
eProcurement Admins None
Ability to Map
Receipts to
Invoices
Accounts Payable Admins,
End Users
High
Ability to Trigger
Export Upon
Receipt
Submission
Accounts Payable Admins,
End Users
High
Receipts List
Included in
Invoice Export
Accounts Payable Admins High
Ability to Create
Receipts in
Mobile App
Accounts Payable Admins,
End Users
None
Ability for
Suppliers to
Create Invoice
Via Email
Accounts Payable Admins None
JAGGAER 8 www.JAGGAER.com
Feature Name Related Solutions Impacted
Users Integration
Impact On by
Default Requires
Setup Contact
JAGGAER
Cycle Time
Report
Enhancements
Accounts Payable End Users None
Packing Slip
Number Added
to Receipt
Search Results
Accounts Payable End Users None
Ability to
Configure
Registration
Profile Custom
Page Names to
Multiple
Languages
Supplier Management Admins None
Risk
Management
Enhancements:
Visual
Compliance
Workflow
Supplier Management Admins None
Ability to Allow
Suppliers to
Sign Documents
via DocuSign
Supplier Management Admins,
End Users
None
Bank Routing
Validation for US
ACH and Wire
Transfer
Payment
Methods
Supplier Management Admins,
End Users
None
Supplier Search
Defaults to
Search In-
Network
Suppliers
Supplier Management
for Organizations also
using eProcurement
End Users None
Supplier Review
Workflow -
ERP Sync Upon
Approval
Supplier Management Admins,
End Users
None
Sourcing Event
Custom Fields
Sourcing Admins,
End Users
None
JAGGAER 9 www.JAGGAER.com
Feature Name Related Solutions Impacted
Users Integration
Impact On by
Default Requires
Setup Contact
JAGGAER
Make Item
Quantity Field
Supplier-
Controlled
Sourcing End Users None
Enhanced Panel
Questionnaire
Analysis
Sourcing End Users None
Stage-to-Stage
Auto-Transfer of
Panel
Questionnaire
Questions
Sourcing End Users None
Event-Level
Conditional
Questions
Sourcing End Users None
New Public Site
Filters
Sourcing Admins,
End Users
None
Ability to Hide
Inactive
Contract Types
Contract Compliance
Tracking
(eProcurement),
Contract Lifecycle
Management
Admins,
End Users
None
Create Contract
Wizard Updated
Contract Compliance
Tracking
(eProcurement),
Contract Lifecycle
Management
Admins,
End Users
None
New Contract
Templates for
Faster Contract
Entry
Contract Lifecycle
Management
Admins,
End Users
Low
New Contract
Communication
Center
Contract Lifecycle
Management
Admins,
End Users
Low
New Ability to
Compare
Documents
Contract Lifecycle
Management
Admins,
End Users
None
Word App
Extended
Contract Lifecycle
Management
Admins,
End Users
None
JAGGAER 10 www.JAGGAER.com
Feature Name Related Solutions Impacted
Users Integration
Impact On by
Default Requires
Setup Contact
JAGGAER
Contract
Request
Template
Versioning
Contract Lifecycle
Management
Admins,
End Users
None
New Fields on
Contract Export
Contract Lifecycle
Management
Admins,
End Users
None
JAGGAER 11 www.JAGGAER.com
General Enhancements
The features listed in this section apply across all JAGGAER Indirect Solutions.
JAGGAER Indirect and Solution Name Updates
SelectSite is now JAGGAER Indirect, which is our suite of Source-to-Pay applications on a
single platform. The focus of JAGGAER Indirect is on solutions rather than simply on
products. In support of this, the following changes will be made to documentation in the
18.1 release:
• Anywhere that the documentation previously referred to SelectSite will be updated to
JAGGAER Indirect.
• JAGGAER has simplified the naming of the JAGGAER Indirect the solutions to reflect the
purpose of each solution. Documentation will be updated to refer to the solution names.
See the table below for additional information.
Solution Description
eProcurement
The JAGGAER Indirect eProcurement solution encompasses the following
Procure-to-Pay elements:
• Spend Management - Shopping, requisition management, order
management (previously referred to as Spend Director).
• Supplier Management - General supplier management functionality
that is bundled with the solution. If your organization uses Total
Supplier Manager, please see information below about simplified
naming for TSM.
• Contract Compliance Tracking - General contract management
functionality that is bundled with the solution. If your organization uses
Total Contract Manager, please see information below about simplified
naming for TCM.
Accounts
Payable Accounts Payable Director (and Accounts Payable Express) is now the JAGGAER
Indirect Accounts Payable solution.
Supplier
Management Total Supplier Manager is now the JAGGAER Indirect Supplier Management solution. Documentation and training will specify when a feature is applicable only to
this solution vs. general supplier management that comes bundled with other
solutions.
Contract
Lifecycle
Management
Total Contract Manager is now the JAGGAER Indirect Contract Lifecycle
Management solution. Documentation and training will specify when a feature is
applicable only to this solution vs. the Contract Compliance Tracking solution that is
bundled with eProcurement.
JAGGAER 12 www.JAGGAER.com
Solution Description
Sourcing Sourcing Director is now the JAGGAER Indirect Sourcing solution
Spend Analytics Spend Radar is now the JAGGAER Indirect Spend Analytics solution.
Savings
Management Portfolio Savings Manager is now the JAGGAER Indirect Savings
Management solution.
Inventory
Management Supplies Manager is now the JAGGAER Indirect Inventory Management solution.
Advanced Dynamic Workflow Rules Management Screen Enhancements
Advanced Dynamic Workflow (ADW) allows organizations to manage workflow rules in the
application. Workflow administrators can choose rule options and approvers for each ADW
step in workflow. In 18.1, we have made enhancements to the ADW Rules Management
screen. The available line-level and document-level workflow options are organized by data
type, making it easier for administrators to locate the appropriate option. In addition, Role
is now available as a search option when searching for users to be designated rule
approvers.
Impact
• Related Solutions: All JAGGAER Indirect Solutions
• End User Impact: None
• Admin User Impact: Low
• Integration Impact: None
Key Points of Feature
• This feature is ON by default.
• New Permissions related to this Feature: None
• In ADW, JAGGAER provides rule options that can be used as evaluation criteria on which
a workflow rule is built. Most of the options are related to one or more "data types". For
example, there are several rule options that evaluate user profile data, supplier profile
data, etc. Previously, the rule options were in a single, alphabetical list in a drop-down
field. As of 18.1, the rules are organized by the data type. Additional information:
• A new field has been added for both document-level and line-level rules. The Add a new
rule for a drop-down field lists the data types. When a data type is selected, the rule
options for that data type become available in the drop-down field to the right.
JAGGAER 13 www.JAGGAER.com
• There is an All option available that lists all rule options alphabetically.
• Some data types are available regardless of a user's licensed products (User Profile, for
example). Other data types are only available if the organization has related products.
Please see Configuring Advanced Dynamic Workflow in the online searchable help for
specific information about the data types and related rules.
• Part of creating ADW rules is selecting users to approve them. Approvers are selected
via user search. Search criteria includes name, position, status, etc. In 18.1, we have
added Role as field for user search. Additional information:
• When creating a rule, the user search feature displays when the Add Approver button is
clicked. The search window now contains a Role field. This is a drop-down field from
which the appropriate rule can be selected.
• Only Active roles are available.
• When a role is selected, only users associated with that role will display in the search
results.
• For additional information about ADW set up, please see Configuring Advanced Dynamic
Workflow in the online searchable help.
New Business Unit Search Feature in BU Management
Most organizations that use the Multiple Business Unit (MBU) feature have 20+ business
units. In Business Unit management, the BUs are listed in alphabetical order. Previously, a
user had to scroll through the list in order to locate the BU. In 18.1, we have added a
search feature, making it easier to locate the correct BU.
Impact
• Related Solutions: All JAGGAER Indirect Solutions
• End User Impact: None
• Admin User Impact: Low
• Integration Impact: None
Key Points of Feature
• This feature is ON by default for organizations that have licensed the MBU feature.
• New Permissions related to this Feature: None
• A new search field is available on the Business Units tab in BU management. Take the
following steps to search for and manage a BU:
1. Navigate to Setup > Organization Structure and Settings > Add/Manage
Business Units.
2. Click on the Business Units tab.
3. The search field is located in the upper left corner above the list of BUs. Enter text in the
field.
JAGGAER 14 www.JAGGAER.com
4. Click Search. The list is filtered to only display BUs that match the search text.
• To help accommodate this change, the Create New Business Unit button that was
previously displayed below the list of business units has been removed. It has been
replaced by a Create New link located above the list. Click on the link to create a new
business unit.
• For additional information about managing business units, please see Business Unit
Management in the online searchable help.
New Diversity Classifications Available
JAGGAER continues to address customer needs related to tracking important diversity
information for suppliers by adding new classifications from time to time. With the 18.1
release, a new diversity classification for State of Ohio Encouraging Diversity, Growth
and Equity (OH-EDGE) is available under State Diversity Classifications. Customers
with Supplier Management, Sourcing, Accounts Payable, or Contract Lifecycle Management
must enable the new classification in order for it to be visible in the customer's supplier
portal. All other customers will see the new classification available by default for selection
on the supplier profile.
Impact
• Related Solutions: All JAGGAER Indirect Solutions (additional configurations needed in
Supplier Management, Sourcing, Accounts Payable, and Contract Lifecycle
Management)
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: Low
Key points of Feature
• This feature must be enabled for supplier use by customers with Supplier Management,
Sourcing, Accounts Payable, and Contract Lifecycle Management. It is ON by default for
all other customers.
• New Permissions related to this Feature: None
• New State Diversity Classification for State of Ohio Encouraging Diversity,
Growth and Equity (OH-EDGE).
• Supplier Management, Sourcing, Accounts Payable, and Contract Lifecycle Management
customers can select the new diversity classification to be available to suppliers in the
Customer Branded Portal via Suppliers > Configuration Settings > Diversity
Configuration in the State Diversity Classifications section (assuming that
Diversity is configured to show in the Branded Portal under Registration Configuration).
JAGGAER 15 www.JAGGAER.com
• Suppliers will have the ability to select the new classification in their network supplier
profiles, but can select it for customer specific profiles only for those customers who
have made the new classification visible.
• A customer user with appropriate permissions may choose to enable the new
classification for the supplier in their view of the supplier profile.
• The new classification is listed on the Supplier Dashboard in the Supplier Diversity
Dashboard section. Customers can choose to hide the classification from display within
the application via field management.
• The new classification is available in the Diversity Classification search criteria in
advanced supplier search.
• The new classification can be included in the TSM Supplier Import/Export.
• For more information about diversity selections, see Diversity Classifications, and
Managing Diversity Selections in the Supplier Profile.
Supplier Information Overlay Updates
When a user selects a Supplier Name from a document, document search results, product
search, and other areas of the solution other than Supplier Search, an overlay displays with
the supplier's information. Previously, a Supplier page appeared with the basic, summary
information for the supplier as provided in the supplier's profile. The Supplier 360 page was
displayed as the last tab in the overlay. With the 18.1 release, the Supplier 360 tab is the
initial tab in the overlay. Also, the Supplier tab has been updated to a more organized,
readable format.
Impact
• Related Solutions: All JAGGAER Indirect Solutions
• End User Impact: Low
• Admin User Impact: None
• Integration Impact: None
Key points of Feature
• This feature is ON by default
• New Permissions related to this Feature: None
• When selecting a Supplier Name from a document, document search results, product
search, and other areas (other than supplier search), an overlay displays the basic
supplier information:
• Supplier 360 is the initial tab displayed in the overlay (if enabled for the
organization).
JAGGAER 16 www.JAGGAER.com
• The Supplier tab provides the basic information from the supplier's profile
organized into areas of interest in the profile depending on the customer's licenses.
Form Request Template Versioning
Previously, there was not a way to create different versions of a Form Request template. A
finalized template could be copied, but this created an entirely new template. Versioning
provides the ability to update a template and to activate that update without having to
create a new one. It also allows organizations to seamlessly revert back to earlier versions.
In the 18.1 release, request template versioning is available.
Impact
• Related Solutions: All JAGGAER Indirect Solutions
• End User Impact: Low
• Admin User Impact: Medium
• Integration Impact: None
Key Points of Feature
• This feature is ON by default.
• New Permissions related to this Feature: None
• To help accommodate this feature and other updates being made to Form Requests, a
new Manage Form Request Templates page has been added in the application. This
separates management of standard forms from the management of shopping-based
form requests (Procurement, Quick Quote, Check Request, Credit Memo, Generic). For
additional information about the new page, please see New Page for Managing Request
Templates. Note: The location of Supplier Request, Sourcing Event Request and Contract
Request template management has not changed.
• The initial creation of a form request is the "Draft" version (once it is saved). When a
new form request is Finalized, Version 1 is created. At this point, there is both a Draft
and Version 1 instance of the form request. Note: Upon 18.1 go-live all previously
finalized templates are automatically Version 1. Templates that were not finalized
remain in Draft status.
• Additional versions can be made from the Draft. As new versions are created, the
numbers increment (Version 2, Version 3, etc.). To create a new version:
1. Navigate to Administer > Shopping Settings > Manage Request
Templates. Locate the appropriate template.
2. Click on the Actions button and select Edit Draft. The Draft version of the template
displays. Make the appropriate updates.
3. Click on the Review and Finalize option on the left menu.
JAGGAER 17 www.JAGGAER.com
4. Click the Finalize and Activate button.
5. A Confirm pop-up window displays. Click Yes to finalize and activate the template.
• A new version is automatically made the active version when it's finalized. However, a
previous version can be made the active version. To reactivate a previous version:
1. Navigate to Administer > Shopping Settings > Manage Request
Templates. Locate the appropriate template.
2. Click on the Actions button and select View. The active version of template displays.
3. Click on the Choose Other Version link located on the top-right side of the screen.
4. Select the appropriate version.
5. Click on the Review and Finalize option on the left menu.
6. Click the Activate Template button.
• Any links to a form request template, such as favorites, dashboards or showcases, will
automatically be updated when a new version becomes the active version.
• Contract requests, Supplier Requests and Sourcing Event Requests will automatically
use a new active version. Important: If a new version is made active while a request
is in process, that request will continue on the previous active version. Only new
requests will use the new active version.
• Some organizations route documents through workflow based on responses to
questions on a template. When a revised template is made active, any workflow rules
associated with a question response will remain valid, provided the question is not
deleted and the response is not deleted or changed. If the question is deleted or a
response is deleted or changed as part of the revision, workflow will need to be edited.
If it is not edited, documents will no loger be routed based on the response.
• For additional information about creating form requests, please see Form Request Setup
and Configuration in the online searchable help.
Projects Renamed to Work Groups
With the 18.1 release, the term "Projects" has been replaced with the term "Work Groups"
throughout JAGGAER Indirect. This change accompanies the introduction of the new Project
Based Procurement solution, where the term “Projects” is used differently.
Work groups are used in Contract Lifecycle Management, Sourcing, and Savings
Management to organize and control access to an organization's records.
Organizations that have renamed "Projects" to another name are not affected by this
change, and the option is available to use the field thesaurus to return the name back to
"Projects.”
IMPACT
• Related Solutions: Contract Lifecycle Management, Sourcing, Savings Management
JAGGAER 18 www.JAGGAER.com
• End User Impact: Medium
• Admin User Impact: Low
• Integration Impact: None
KEY POINTS OF FEATURE
• This feature is On by default.
• New Permissions related to this Feature: None.
• "Projects" have been renamed to "Work Groups" on all systems that are using the
default field name "Projects". Organizations that have renamed "Projects" to another
name are not affected by the change.
• To change the term "work groups" to another name, navigate to Setup > Field
Management > Configure Field Thesaurus. Expand the Work Group listing under
the list of available terms to view all variations of the "work groups" term. For each
variation, select the Override checkbox in the appropriate language, and enter the
display name you wish to use. Click Save.
Implementation of TLS 1.1
Use of TLS 1.1 or later is required in the JAGGAER Indirect UIT and Production
environments. This change affects all connections to JAGGAER Indirect solutions, including
integrations and SSO.
JAGGAER SUPPORTS THE FOLLOWING TLS CIPHERS:
• TLS 1.2 Cipher List
• AES256-GCMSHA384
• AES256-SHA
• AES256-SHA256
• ECDHE-RSA-AES256-CBC-SHA
• ECDHE-RSA-AES256-GCM-SHA384
• ECDHE-RSA-AES256-SHA384
• AES128-GCMSHA256
• AES128-SHA
• AES128-SHA256
• DHE-DSS-AES128-GCM-SHA256
• DHE-DSS-AES128-SHA
• DHE-DSS-AES128-SHA256
• ECDH-ECDSAAES128-GCM-SHA256
• ECDH-ECDSAAES128-SHA
• ECDH-ECDSAAES128-SHA256
JAGGAER 19 www.JAGGAER.com
• ECDH-RSA-AES128-GCM-SHA256
• ECDH-RSA-AES128-SHA
• ECDH-RSA-AES128-SHA256
• ECDHE-ECDSAAES128-GCM-SHA256
• ECDHE-ECDSAAES128-SHA
• ECDHE-ECDSAAES128-SHA256
• ECDHE-RSA-AES128-CBC-SHA
• ECDHE-RSA-AES128-GCM-SHA256
• ECDHE-RSA-AES128-SHA256
• TLS 1.1 Cipher List
• AES256-SHA
• ECDHE-RSA-AES256-CBC-SHA
• AES128-SHA
• DHE-DSS-AES128-SHA
• ECDH-ECDSAAES128-SHA
• ECDH-RSA-AES128-SHA
JAGGAER 20 www.JAGGAER.com
eProcurement
This section details enhancements to the eProcurement solutions that are available in the
18.1 release.
Shopping and Ordering
The following shopping and ordering features will be added and/or updated.
Updated User Interface and Navigation for Category, Commodity Code and UOM Mapping
In 18.1, we have made changes to the screens used for managing category, commodity
code and UOM mapping. Changes will include:
• The user interface has been updated from tab-based navigation to a menu-driven
navigation.
• Commodity code mapping import/export and category mapping import/export,
currently managed from different screens, is managed on a single screen.
• The navigation path for accessing the screens has been updated.
• Users can view the history of changes and updates made to the mappings.
IMPORTANT: The new and updated functionality requires JAGGAER to migrate system data
to a new back-end process. It is very important that organizations test business processes
that use the mappings to ensure they are working as expected.
Impact
• Related Solutions: eProcurement
• End User Impact: None
• Admin User Impact: Low
• Integration Impact: None
Key Points of Feature
• This feature is ON by default.
• New Permissions related to this Feature: None
• The navigation path for accessing mapping configuration has been changed. It is now
accessed by navigating to Setup > Hosted Catalog and Ordering Configuration >
Category, Commodity and UOM Mapping Sets. This replaces the previous navigation
path for accessing mapping.
JAGGAER 21 www.JAGGAER.com
• The layout of the mapping user interface has been changed from tab-based navigation
to menu-driver navigation. The main areas for mapping now display in a menu on the
left. Clicking on a menu item opens the corresponding configuration screens on the
right. Note: In a future release, the concept of multiple mapping sets will be introduced.
Mapping sets will display in the menu, with the mapping areas displayed as sub-items.
When this functionality goes live, any existing mappings will be designated as the
"default" mapping. In 18.1 the Default Mapping menu item is already included and
mapping areas are sub-items.
• Previously, category mapping import/export and commodity code mapping
import/export were configured on separate screens. These can now be done from the
same screen. A single Import/Export screen is available.
• You have the ability to hide the menu (giving you more space on the screen). Click the
Hide Mapping Sets button to hide the menu. To display the menu once it's hidden,
click the Show Mapping Sets button.
Supplier-Related Rules Available for Requisition and Purchase Order Workflow
In 18.1, new, supplier-related rules are available for workflow. The objective of adding
these rules is to allow organizations to evaluate and route PRs and POs for a specific
supplier, based on the information in the supplier's profile. These rules evaluate data such
as questionnaire responses, diversity and insurance information, legal structure, commodity
code values and NAICS code values.
Note: The rules are available in standard workflow, which is managed by JAGGAER, and
Advanced Dynamic Workflow (ADW), which is managed by an organization's workflow
administrator.
Impact
• Related Solutions: eProcurement
• End User Impact: None
• Admin User Impact: Low
• Integration Impact: None
Key Points of Feature
• This feature is ON by default for organizations that use ADW but requires setup.
Organizations that use standard workflow must contact JAGGAER to include one or more
of these rules.
• New Permissions related to this Feature: None
• The supplier-related rules allow organizations to evaluate PR and PO documents based
on information in the supplier profile.
• The following rules are now available in PR and PO Workflow:
JAGGAER 22 www.JAGGAER.com
• Country of Origin - Evaluates the value in the Country of Origin field in the supplier
profile. It is available as a line-level rule for PR workflow and as a document-level rule for
PO workflow.
• Custom Questions - Evaluates a custom question identified in the Supplier Registration
document. It is available as a line-level rule for PR workflow and as a document-level rule
for PO workflow.
• Diversity Classification - Evaluates diversity classifications in the Supplier Registration
document. It is available as a line-level rule for PR workflow and as a document-level rule
for PO workflow.
• Is Diversity Certification Expired - Evaluates if a supplier's diversity classification is
expired. It is available as a line-level rule for PR workflow and as a document-level rule
for PO workflow.
• Is Insurance Certification Expired - Evaluates if a supplier's insurance certification is
expired. It is available as a line-level rule for PR workflow and as a document-level rule
for PO workflow.
• Legal Structure - Evaluates the supplier's Legal Structure as identified in the Supplier
Registration document. It is available as a line-level rule for PR workflow and as a
document-level rule for PO workflow.
• Questionnaire Category - Looks for the presence of absence of specific Questionnaire
Categories in a Supplier profile. It is available as a line-level rule for PR workflow and as a
document-level rule for PO workflow.
• Questionnaire Questions - Evaluates the Questionnaire Question identified in the
Supplier Questionnaire. It is available as a line-level rule for PR workflow and as a
document-level rule for PO workflow.
• Questionnaire Response Status - Looks for the presence or absence of specific
Questionnaire Response Statuses in a Supplier profile. It is available as a line-level rule
for PR workflow and as a document-level rule for PO workflow.
• Questionnaire Titles and Supplier Response Status - Looks for the presence of a
specific response status for a question based on the question title. It is available as a line-
level rule for PR workflow and as a document-level rule for PO workflow.
• Set of NAICS Code Values - Looks for the presence or absence of a specific set of
NAICS code values in a supplier registration. Also can be used to look for an empty NAICS
code (no value). Rule can also be configured to evaluate Primary only, Secondary only, or
both Primary and Secondary NAICS. It is available as a line-level rule for PR workflow and
as a document-level rule for PO workflow.
• Set of Supplier Commodity Code Values - Looks for the presence or absence of a
specific set of supplier commodity code values in a document. Also can be used to look for
an empty commodity code (no value). It is available as a line-level rule for PR workflow
and as a document-level rule for PO workflow.
• Single NAICS Code Value - Looks for the presence or absence of a specific NAICS code
value in a supplier registration. Rule can be configured to evaluate Primary only,
Secondary only, or both Primary and Secondary NAICS. It is available as a line-level rule
for PR workflow and as a document-level rule for PO workflow.
JAGGAER 23 www.JAGGAER.com
• Single Supplier Commodity Code Value - Looks for the presence or absence of a
specific supplier commodity code value in a document. It is available as a line-level rule
for PR and PO workflow.
• For additional information about Advanced Dynamic Workflow, please see Configuring
Advanced Dynamic Workflow in the online searchable help.
Hosted Content Submission Updates
Customers who manage a catalog internally, such as for a stockroom, have previously been
required to submit content and pricing for the catalog via a text, tab-delimited (.txt) file.
Large files must be zipped prior to submission. Also, content and pricing extracts have only
been available in .txt format. With the 18.1 release, customers managing their own
catalogs now have the ability to submit an Excel file for content and price updates, as well
as request content and price extracts in Excel format. When submitting large files, there is
no need to zip the Excel formatted file. This makes the loading process much more efficient.
The text file format will continue to be supported, and is required for special submissions
such as images and Chemical structures.
Also with the 18.1 release, the existing Brand attribute for hosted catalog items is now
searchable when customers use a keyword search in Product Search. Also, a new attribute
for UDI Code is available. It is a text attribute that is not searchable. Any Unique Device
Identification code as per FDA guidelines can be entered in this attribute.
The Categories and Attributes spreadsheet has been updated to indicate that Brand is
now a searchable attribute and that UDI Code is an available text attribute.
Impact
• Related Solutions: eProcurement, Inventory Management
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is ON by default but is optional for use
• New Permissions related to this Feature: None
• Customers managing their own catalogs can now submit content and pricing in Excel
format. The following submission types will accept the Excel format:
• Content Update/Add
• Content Replace All/Discontinue
• Content - Replace all/delete
• Content - Discontinue
• Content - Delete
JAGGAER 24 www.JAGGAER.com
• Content - Reactivate
• Price jobs Updated/Add, Replace All, Change Part numbers
• When a file is submitted in Excel format, the corresponding validation, warning and
error files are also in Excel format.
• There is no need to zip large Excel files. Large files can be submitted in Excel format as
is. You must continue to zip large .txt files.
• The following submission types must continue to be submitted in .txt format:
• Misc - Images
• Misc - Change Part Numbers
• Misc - Chemical Structures
• The Request Extracts page (Contracts > Hosted Catalog Items and Price > Request
Hosted Content and Price Extracts) has a new option for File Type.
• The default value is Excel.
• You can select Tab Delimited to generate the extract in the .txt format.
• If the number of rows being extracted exceeds 1 million, the export will
automatically generate in .txt format, regardless of the File Type selection made.
• The Brand attribute for hosted catalog content is now a searchable value when
customers use a keyword term in Product Search.
• A new UDI Code attribute is available for suppliers to enter a Unique Device
Identification code as per FDA guidelines.
Ability to Add a Non-Catalog Item on a Change Request
JAGGAER continues to enhance the Change Request feature by providing additional
capabilities for making changes to the original PO. As of 18.1, the feature has been updated
to allow non-catalog items be added on a change request. Users can add one or more non-
catalog line items per supplier.
Impact
• Related Solutions: eProcurement
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: Low
Key Points of Feature
• This feature is ON by default but requires setup.
• New Permissions related to this Feature: None
JAGGAER 25 www.JAGGAER.com
• The functionality is automatically available to organizations that have the Change
Request feature enabled. It does not require any set up in the change request document
configuration.
• A user must have the View/Use Non-Catalog Item permission. (Permission
Settings > Shopping, Carts & Requisitions > Shopping) to add a non-catalog item
on the change request.
• To add a non-catalog item on a change request:
1. Access the change request. In the Lines section of the Summary screen, locate the
supplier for which you are adding the item.
2. Click the Add non-catalog item for this supplier... link. The Add Non-Catalog
Item overlay displays.
3. Enter the information for the non-catalog item.
4. Click Save and Close to save the item and return to the change request. Click Save
and Add Another to save the item and add another non-catalog item.
• Once the change request has gone through the approval process the non-catalog line
item is merged on the PO document.
• Items added on a PO may have an effect when the PO export is merged with other
third-party systems. Please work with your system administrator or JAGGAER customer
support to ensure that there are no integration issues.
• For additional information about creating a change request, please see Creating a
Change Request in the Shopping Handbook or the online searchable help.
Ability to Change a Line Item that was Generated from a Form
JAGGAER continues to enhance the Change Request feature by providing additional
capabilities for making changes to the original PO. As of 18.1, the feature has been updated
to allow line items that were generated from a form to be updated. Users will be able to
make changes to both quantity and price.
Impact
• Related Solutions: eProcurement
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: Low
Key Points of Feature
• This feature is ON by default but requires setup.
• New Permissions related to this Feature: None
JAGGAER 26 www.JAGGAER.com
• This feature is automatically available for organizations that have the change request
configured to allow line item changes. This can be enabled by going to Setup >
Configure Documents > Configure Change Request and selecting the Line item
only fields checkbox.
• Changes can be made to price or quantity for line items that originated from a form
purchase.
• Items changed on a PO may have an effect when the PO export is merged with other
third-party systems. Please work with your system administrator or JAGGAER customer
support to ensure that there are no integration issues.
• For additional information about creating a change request, please see Creating a
Change Request in the online searchable help or the Shopping Handbook.
New Notifications and Action Items Related to Change Requests
In 18.1, new notifications and action items related to change requests are available.
Notifications communicate when change requests have been created, assigned, rejected,
completed or are pending in workflow. Notifications can be enabled for individual users or
on the role level. They can be sent as emails, in-application notifications or both. Action
items notify users when a change request has been assigned or lands in a workflow step for
which a user is the approver.
Impact
• Related Solutions: eProcurement
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: Low
Key Points of Feature
• This feature is ON by default but requires setup.
• New Permissions related to this Feature: None
• New notifications are listed below. There are additional notifications related to the new
feature that allows you to assign a change request to another user. Please see Ability to
Assign a Draft Change Request for additional information.
• Change Request submitted into Workflow - Notifies the owner (Prepared For user)
when a change request enters workflow.
• Prepared By - Change Request Assigned Notice - Notifies PO "Prepared By" users
when a change request has been assigned.
• Prepared By - Change Request rejected/returned - Notifies the PO "Prepared By"
user when a related change request been rejected or returned.
JAGGAER 27 www.JAGGAER.com
• Prepared By - Receive PR and PO notifications for Change Requests Assigned
to Me - Notifies the "Prepared By" user on the change request when the related PR and
related PO are being processed through workflow.
• Change Request pending approval in Workflow - Notifies a user when a change
request enters a workflow folder/workflow step for which that user is an approver.
• Change Request Workflow Notification available - Notifies approvers on a
notification step in change request workflow that there are new workflow notifications.
Workflow notifications are informational only; an approver does not reject or approve a
requisition from a notification.
• Change Request Workflow complete / Merged to PO - Generated when the
change request completes the Create PO step of Requisition workflow. This means that
the change request was approved and the changes were merged to the original PO. The
purchase order will now go back through PO workflow with the new changes.
• Change Request rejected/returned - Notifies the owner of the change request when
an approver has either rejected the change request. Note: This notification is also
triggered if an assigned draft has been returned to the creator. Please see Ability to
Assign a Draft Change Request for additional information.
• Notifications can be enabled for an individual user in the user profile or for multiple
users assigned to a role via role setup. A new Change Requests group is available in
Notification Preferences. The new notifications are listed in this group.
• The new notifications can be sent be sent as emails, in-application notifications, or both.
• System emails are managed by accessing Administration > Email Management
> System Emails. A new Change Requests group is available. The new notifications
are listed in this group.
• The notification preferences have been added to the XML and Advanced CSV user
export. If your organization utilizes the user export to integrate with other
internal systems, this may affect the integration. Please work with your system
administrator and/or JAGGAER to ensure there are no issues.
• Separate action items are now available for change request actions. The action items are
listed under Change Request in the Action Items list.
External Communication Options for Change Requests
In 18.1, there are two new external communication options available for change requests.
The Resend to Suppliers on Change Request flag indicates if the purchase order will be
resent to the supplier when a change request is created. The Resend to ERP System
Connections on Change Request flag indicates if the purchase order will be resent to an
ERP system when a change request is created. When this flag is enabled, the user can
select the appropriate ERP.
The options are configurable on the organization level through change request document
setup and can be overwritten on the actual change request document.
JAGGAER 28 www.JAGGAER.com
Impact
• Related Solutions: eProcurement
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: Low
Key Points of Feature
• This feature is ON by default but requires setup.
• New Permissions related to this Feature: None
• Configuration fields have been added that determine if a purchase order related to a
change request should be resent to a supplier and/or an ERP.
• The default settings for the fields is set in change request configuration (Setup >
Document Configuration > Change Request Configuration).
• Change request documents inherit the settings from the configuration but they can be
overwritten. The Summary screen contains the fields. They are located in the External
Communications section on the screen.
• Information about the settings:
• Resend to Suppliers on Change Request - When this field is set to true, the PO will
be resent to the supplier. A flag is set when the change is merged to the PO. When the PO
goes through the export step, the step will abide by the flag and resend the PO to the
supplier.
• Resend to ERP System Connections on Change Request - When this field is set to
true, the PO will be resent to an ERP. A flag is set when the change is merged to the PO.
When the PO goes through the export step, the step will abide by the flag and resend the
PO to the ERP that you select. ERP options are displayed below the field. The user can
select the appropriate ERP(s) to which the PO should be resent. Important: Resending
the PO to an ERP may have an effect on the integration. Please work with your system
administrator or JAGGAER support to ensure that activating this setting will not cause any
issues.
• To enable the resends, each field must be set to true. Upon 18.1 go live, both fields will
be set to false.
• For additional information about Change Request Configuration, please see Configuring
Change Request Options in the online searchable help.
• For additional information about creating change requests, including overwriting these
settings, please see Creating a Change Request in the online searchable help or the
Shopping Handbook.
JAGGAER 29 www.JAGGAER.com
Ability to Evaluate the Grand Total of a Change Request against the Grand Total of the Original PO
In some cases, an organization may want to evaluate the delta between an original PO
grand total and the grand total of the PO after a change request. For example, it's possible
that if a grand total exceeds a certain dollar amount, the document may need to be routed
to a specific user for approval. In 18.1, we have provided a new document-level workflow
option that evaluates the grand total of the original PO against the grand total of the PO
with change request changes.
Note: The rules are available in standard workflow, which is managed by JAGGAER, and
Advanced Dynamic Workflow (ADW), which is managed by an organization's workflow
administrator.
Impact
• Related Solutions: eProcurement
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
Key Points of Feature
• This feature is ON by default but requires setup for organizations that use ADW.
Organizations that use standard workflow need to contact JAGGAER to have the rule
enabled.
• New Permissions related to this Feature: None
• A new document-level workflow option has been added to Requisition, Purchase Order,
Invoice and Fulfillment workflow. The new Change Request Total Difference rule
evaluates the total monetary difference between the change request and the original PO.
• When configuring the rule, a user selects an operator (equal to, not equal to, etc.)
enters a monetary value.
• If an organization uses multiple currencies, the user can also select a currency for the
rule. The Currency field defaults to the user's default currency.
• Organizations that use ADW can set up the new rule in an existing workflow step. If a
new workflow step is required, please contact JAGGAER. Organizations that use standard
workflow must contact JAGGAER to have the rule set up in existing workflow step and to
add a new workflow step.
JAGGAER 30 www.JAGGAER.com
Ability to Evaluate a PO with Merged Changes to Determine if there is a Resulting PO Revision
Organizations that use Banner Finance (or another ERP system that uses an asynchronous
message process) may need to route a PO through workflow based on whether or not a
revision was made to the document due to a merged change request. Exports to some ERP
systems should not occur until after the merged changes are finalized. In 18.1, we have
provided new document-level rule options in PO Workflow. These options can evaluate the
following:
• Does the PO have a merged change request that created a revision?
• Does the PO have a merged change request but no revision was created?
These workflow objects can be used in a workflow step that evaluates if a PO has a revision
from a change request. This allows organizations to configure whether to export the
document before or after the Revise PO step. For example, the Banner Finance PO Update
message normally occurs before the Revise PO step. However, when there is a merged
change request that has not yet been finalized, workflow configuration needs to exclude the
document from the first Banner PO update step. A workflow step will then need to be added
to have a second Banner PO update message sent after the Revise PO step with the
condition that the PO has a revision from a merged change. This workflow step will need to
be added by JAGGAER.
Note: Once the workflow step has been added, organizations that use Advanced Dynamic
Workflow can add the rules in ADW configuration. Organizations that use standard workflow
will need JAGGAER to add the rules.
Impact
• Related Solutions: eProcurement
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: Low
Key Points of Feature
• This feature is ON by default but a workflow step needs to be added in order to use the
new workflow options.
• New Permissions related to this Feature: None
• The following workflow rule options are now available in Purchase Order workflow:
• Has Merged Changes without Revision - This rule evaluates if a PO has merged
changes from a change request that are not yet finalized in a revision. It can be set to
true or false.
• Has Revision with Merged Changes - This rule evaluates if a PO has a revision
resulting from a change request.
JAGGAER 31 www.JAGGAER.com
• If your organization is already using the change request feature and this step is added,
it will be important to ensure that the integration with Banner or other ERP system is not
affected.
• For additional information about ADW configuration, please see Configuring Advanced
Dynamic Workflow in the online searchable help.
PO and Requisition Document Configurations Evaluated for Matching Custom Fields for Change Request Configuration
Organizations have the ability to allow splittable and grouped custom fields to be updated
on a change request. However, it is possible for the PO document configuration and the
Requisition document configuration to contain different custom fields. This can cause issues
if a change is made. Currently, the application does not check the document configurations
for matching custom fields. In 18.1, the document configurations are evaluated. If an
organization is newly enabling the option to edit splittable or grouped custom fields, and the
custom fields do not match, the system will not let it be enabled. If an organization enabled
the functionality prior to 18.1, a user will be able to create a draft but will not be able to
edit the custom fields.
Impact
• Related Solutions: eProcurement
• End User Impact: Medium
• Admin User Impact: Medium
• Integration Impact: None
Key Points of Feature
• This feature is ON by default.
• New Permissions related to this Feature: None
• In order to successfully pass changes to splittable or grouped custom fields between
requisitions and purchase orders, it's imperative that the document configurations for
both document types contain the same custom fields. In this release, JAGGAER has
added a behind-the-scenes process that compares the configurations. If the custom
fields do not match, one or both of the following occurs:
• If an organization enabled the functionality that allows custom fields to be changed prior
to 18.1, any user who creates a change request will see a message that the grouped and
splittable custom fields cannot be edited because POs and requisitions do not have the
same set of fields. This will occur until the document configurations have been updated to
match.
• An organization that attempts to newly enable the functionality will not be able to do so. If
an administrator attempts to turn on the Splittable or grouped custom fields setting in
JAGGAER 32 www.JAGGAER.com
change request configuration, a message that the functionality cannot be enabled
because POs and requisitions do not have the same set of fields. A list of the fields for
each document type will display.
• For information about document configuration, please see Document Setup and
Configuration in the online searchable help.
New Page for Managing Request Templates
Forms and Form Requests are useful tools within the application. Forms are laid out similar
to paper-based forms and can be used to order goods and services. Requests can also be
used to order goods and services, but can be used for several other purposes as well.
Requests are filled out in a wizard-type interface.
Previously, Forms and Request templates were administered and managed from the same
page in the application. In 18.1, have added a new page for managing Request templates,
thereby separating Forms and Requests. This is being done to help accommodate updates
that are being made to the Requests and to make a clear distinction between what is a
Form and what is a Request.
Note: This new page is for the management of shopping and ordering-based form request
templates; Procurement, Quick Quote, Credit Memo, Check Request and Generic. Navigation
to other form request template management, such as Contract Requests, Supplier Requests
and Sourcing Event Requests, has not changed.
Impact
• Related Solutions: All
• End User Impact: Low
• Admin User Impact: Medium
• Integration Impact: None
Key Points of Feature
• This feature is ON by default.
• New Permissions related to this Feature: None
• Previously, Form templates and Request templates were created and managed from the
same page. This page was accessed by navigating to Administer > Shopping
Settings > Manage Form/Form Request Templates. As of 18.1, the following
navigation changes have been made:
• To access Form administration, navigate to Administer > Shopping Settings >
Manage Forms.
• To access Requests administration, navigate to Administer > Shopping Settings
> Manage Request Templates.
JAGGAER 33 www.JAGGAER.com
• Upon 18.1 go-live, existing forms and request templates are automatically located on
the appropriate page.
• The new page is applicable only to form requests previously managed in the same area
as forms. These include Procurement, Credit Memo, Check Request, Quick Quote
Request and Generic request templates. Other templates (Sourcing Event, Contract
Request, and Supplier Request) are still managed from their respective areas in the
application
• The Manage Forms page has not changed. Forms are still listed and accessed as they
were previously. The only exception is that the Build New Form Request button is no
longer available. Requests must be built from the new page.
• The Manage Request Templates page has a different layout from the previous page.
Templates are presented in a list format in order to provide more information about the
template on the page.
• The list of templates by entering text in the Title/Description field. The text will be
matched to text in the Request title or description and only matching Requests are
displayed. The list can also be filtered by form purpose by selecting an option in the Form
Request Purpose drop-down field.
• New Requests can be created by clicking on the Build a New Form Request button
located in the top-right corner.
• To import a Request template, click the on the Build a New Form Request button
and select Import a Form Request Template.
• Existing templates are listed and the list includes the following information: Title, Active
Version, Version Description, Status (Draft or Finalized), Created Date and Last
Updated Date. Note: Request template versioning is a new feature being introduced in
18.1. Please see Form Request Template Versioning for information.
• Similar to other lists in the application, a user can configure the number of list items per
page using the Per Page dropdown field. A user can also browse through the pages
using the .
• Each template in the list has a corresponding Actions button. The available actions
depend on the status of the template. Draft templates can be viewed and edited. Finalized
templates can be viewed, copied, archived. You can also view the draft of the finalized
template.
Ability to Evaluate Sets of Custom Fields in Form Request Workflow
While Procurement form requests go through standard requisition workflow, all other form
requests go through a separate "Form Request" workflow. This includes both Check Request
and Credit Memo requests. Both of these types of requests may include custom fields. In
18.1, additional rule options are available in Form Request workflow to evaluate sets of
custom field values on Check Request and Credit Memo request documents.
Note: The rules are available in standard workflow, which is managed by JAGGAER, and
Advanced Dynamic Workflow (ADW), which is managed by an organization's workflow
administrator.
JAGGAER 34 www.JAGGAER.com
Impact
• Related Solutions: eProcurement, Accounts Payable
• End User Impact: None
• Admin User Impact: Low
• Integration Impact: None
Key Points of Feature
• This feature is ON by default.
• New Permissions related to this Feature: None
• The following workflow rule options are now available in Form Request workflow:
• Set of Custom Field Values - This rule looks for the presence or absence of a specific
set of custom field values in the document. Also can be used to look for an empty custom
field (no value).
• Spend Total Against a Set of Custom Field Values - This rule evaluates the total
amount charged against a group of custom field values.
• At this time, Credit Memo Requests and Check Requests are the only form requests that
can have custom fields included. If one or both of the custom field rules are included,
they will not be triggered if a different type of form request goes through Form Request
workflow (Quick Quote, Generic, etc.).
• For additional information about workflow setup, please see Workflow Management in the
online searchable help.
JAGGAER 35 www.JAGGAER.com
Contract Compliance Tracking
This section details enhancements that are available in the 18.1 release related to Contract
Compliance Tracking.
Ability to Hide Inactive Contract Types
A new toggle link on contract types provides the ability to hide or show inactive contract types.
Impact
• Related Solutions: Contract Compliance Tracking
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None
• A Show Inactive/Hide Inactive toggle link is displayed in the top right corner of the
Contract Types column on the Contract Types page.
• Clicking Show Inactive displays inactive contract types in gray and italicized font. This is
the default setting.
• Clicking Hide Inactive hides inactive contracts.
• An inactive parent contract type is displayed if any of its child contract types are active.
Create Contract Wizard Updated
The Create Contract wizard has been streamlined from a multi-step contract creation wizard to a
single step.
Impact
• Related Solutions: Contract Compliance Tracking
• End User Impact: Medium
JAGGAER 36 www.JAGGAER.com
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None
• The Create Contract wizard has been streamlined from a multi-step contract creation wizard to
a single-step:
• Users enter a contract name and a contract type on the initial entry screen.
• Once a contract type is chosen, the Currency field is displayed if the use of multiple
currencies is enabled.
• When the Create Contract button is clicked, the contract is created and opens to the
contract Header page.
• The Start Date and End Date fields are no longer in the wizard. Once a contract is created,
they are displayed on the contract Header page and users can enter dates.
JAGGAER 37 www.JAGGAER.com
Accounts Payable
The following Accounts Payable features are being added or updated with 18.1:
Ability to Map Receipts to Invoices
Most manufacturing industry procurement orders are large quantities of raw material that are
fulfilled and received over an extended period of time. While a vendor may submit an invoice for
the entire quantity to the customer, processes require businesses to pay the vendor as goods are
received. Customers need the ability to map receipts to invoices as those receipts are generated.
With the 18.1 release, customers will have the ability to map receipts to invoices as goods and
services are received (Receipt Mapping for Invoices, or RMI). This action can be done manually if
the supplier and other settings are configured appropriately. Also, a workflow object is available to
allow the mapping to occur automatically based on a mapped custom field.
Once a new configuration is enabled, customers can associate a supplier class to the appropriate
suppliers, include a new RMI field on requisition and purchase order documents, use search tools to
find RMI documents, and request to add workflow configurations to route documents with the RMI
flag.
Impact
• Related Solutions: eProcurement with Accounts Payable
• End User Impact: Low
• Admin User Impact: Medium
• Integration Impact: High
Key points of Feature
• This feature is OFF by default and you must contact JAGGAER to enable
• A new AP Configuration option (Accounts Payable > AP Administration > Configure
AP Settings) is available to Enable Receipt Mapping for Invoices. Once enabled, users can
select a Custom Field for Receipt Mapping for the automatic mapping of receipts to
invoices. The available custom fields in the list meet these criteria:
• Does not allow splits
• Has placement in custom field configuration
• Is on the Default active Invoice Doc Config - line level only
• May or may not have values in custom field configuration
• A new supplier class for Receipt Based Invoices Enabled can be associated to suppliers
with whom you have an agreement to map receipts to invoices as those goods are received.
This will label suppliers as RMI enabled. JAGGAER must make the new class available to the
organization, then the organization can make it active, associate a search preference,
associate an icon, etc. If the supplier has this class associated and is added to the cart, the
JAGGAER 38 www.JAGGAER.com
Receipt Based Invoices field on the document configuration will be enabled by default for those
suppliers.
• A new system field called Receipt Based Invoices is must be enabled for requisition and
purchase order document configuration. This flag will show as ON for suppliers that have
the supplier class Receipt Based Invoices Enabled. The flag can also be manually checked
or unchecked on the PR and on a draft PO. The field is:
• A checkbox element
• On the requisition document - Supplier level field only
• On the PO document - Header only (summary page setting)
• Impact of changes to AP Configuration Setting or Supplier Class in Requisition and PO:
• When a Requisition has any line flagged as RBI and the AP configuration setting is turned
off or the supplier class is inactivated, the draft cart cannot be submitted and an error
message will display.
• Once a Requisition is submitted, any changes to the setting or the supplier class do not
impact the submitted requisition.
• The PO is not impacted by the Receipt Based Invoice setting being on or off for the
supplier. The values are inherited from the Requisition at the time the Requisition was
submitted into workflow.
• A new Status Flag search option for With Receipt Based Invoice is available on Advanced
search for requisitions and purchase orders. When selected, search results will include
documents with the RMI flag.
• Advanced Dynamic Workflow (ADW) rules available to :
• Evaluate RMI supplier class, and/or the RMI flag on the document.
• Evaluate the discrepancy between the mapped receipt line total and total invoice. The
workflow step will evaluate the discrepancy and return the absolute value of the
difference.
• The action of reopening and adding new Receipt Based Invoice PO's to the receipt will
trigger the auto-mapping logic.
• A workflow robot is available to notify the Requisition Owner with the discrepancy information.
• A new notification for Receipt Mapping Discrepancy Notification is available in the
user profile (Profile > Notification Preferences > Accounts Payable). When enabled and the
workflow robot is triggered, the Requisition owner will be notified.
• The new system email for Receipt Mapping Discrepancy Notification (Administer >
Email Management > System Emails: Accounts Payable) is sent to the Requisition owner
when the notification preference is enabled.
• When this feature is enabled, a new tab displays on the Invoice document for Receipts
that allows for manual mapping of receipts to invoices, and allows the user to manage and
view all receipts mapped (automatic or manually) to the invoice. The tab displays the number
of associated receipts in parenthesis. This tab will show only for invoices that associated PO's
with one or more Receipt Mapped Invoice PO lines.
• The Receipts section indicates receipts associated to the invoice. Select the Receipt No.
hyperlink to navigate to the receipt. If no receipts have yet been associated, a message
displays.
• The Invoice Line Summary section provides the line information from the Invoice.
Information includes the Invoice Line Number, Product Name, PO Line Number, the
JAGGAER 39 www.JAGGAER.com
Invoice Line Quantity/Cost, Invoice Line Total, Mapped Receipt Line Total, Discrepancy
message (highlighted), and Receive Status. The Add Receipt hyperlink is available for
each line to associate on a line by line basis (if manually adding receipts).
• You can select the Print Preview icon to see a preview of the Receipts tab with links for
the PO number(s) and the Receipt number(s).
• The Receipts tab does not display on a Draft Invoice. It will only display on a Finalized
invoice in workflow with at least one PO associated with the invoice has RMI flagged lines.
• Requisitions and PO's flagged with Receipt Based Invoices can only contain accounting code
Splits by Percent of price and Percent of quantity; the document cannot contain any
splits by amount.
• Auto mapping of Receipts to an invoice:
• You must contact JAGGAER to update your Invoice Workflow to include the Automapping
Workflow Robot in your configuration.
• When a Receipt is created for a PO that has at least one line flagged as RBI and has a
value for the Custom Field for Receipt Mapping, that PO will automatically be mapped
to an Invoice associated with the same PO and that has the custom field on the invoice
document. For example, if you have chosen a custom field called "Bill of Lading" as the
Custom Field for Receipt Mapping and you add a Receipt and put a value in for the Bill
of Lading, that Receipt will be automatically mapped to the Invoice associated with the
PO.
• Manually add a Receipt to an invoice: (This assumes Receipts have been created for a PO,
but the custom field value was not present or mapping is not configured):
• On the Receipts tab for the invoice, select the Add Receipt link for the appropriate
Invoice Line to be received. Enter or search for a receipt in the Add Receipt box.
• Once one or more Receipt No. are selected, click Add Selected to close the overlay. The
Receipt No.(s) is then populated in the Add Receipt box. Click Save to associate the
Receipt to the Invoice.
• The Receipt and associated line(s) are reflected on the Invoice tab. Select the Receipt
hyperlink to navigate to the receipt. Select to expand the line information to see the
Receipt associated with the line. Select the Remove hyperlink to remove the receipt line.
• You cannot map a Receipt to more than one Invoice.
• When an invoice is created from a mix of RMI and Non-RMI PO's, the Receipts tab only
displays the PO's that are RMI and the Receipt lines that are associated to the RMI PO.
• A new Receipt Based Invoice column is now included in the PR and PO Document Search
Result Full Export. The value is indicated as TRUE if the line was flagged as RBI and FALSE if
it was not.
• Receipt Based Invoice is a new system field available for the creation of Requisition and
Purchase Order Custom Export Templates (Documents > Document Search > Create and
Manage Export Templates).
• In some cases, receipts mapped to an invoice can be reopened:
• If the receipt has all Non-RMI lines:
• The receipt cannot be reopened once it is exported. A message displays indicating
that the receipt cannot be reopened because it has been exported to an external
system.
JAGGAER 40 www.JAGGAER.com
• The receipt cannot be reopened if it is not exported but the PO has an invoice that
has completed workflow. This is no change from current functionality of Non-RMI Po
based receipts.
• If the receipt has all RMI PO's associated:
• The Reopen action is always available, regardless of the receipt export status.
• The Reopen action is always available when the receipt has a PO that has an invoice
that has completed workflow.
• If the receipt has a mix of RMI and Non-RMI PO's AND none of the invoices have
completed workflow:
• The Reopen action is available when the receipt has not been exported.
• The Reopen action is not available when the receipt has been exported, and a
message displays indicating the Receipt cannot be reopened because it has PO lines
from a non-Receipt Based Invoice type.
• If the receipt has a mix of RMI and Non-RMI PO's and at least one of the invoices has
completed workflow:
• The Reopen action is not available. A message is displayed indicating the Receipt
cannot be reopened by the invoice has completed workflow and has lines from a non-
Receipt Based Invoice Type.
• The Receipt does not keep a snapshot of the PO RBI flag status after it is created and
completed. If the PO RBI status changes, the refresh on the receipt will pick up the latest
changes and the re open will become available or not based on the PO RBI flag status at
the time.
• This feature does not apply to Credit Memo's.
Ability to Trigger Export upon Receipt Submission
Most manufacturing industry procurement orders are large quantities of raw material that are
fulfilled and received over an extended period of time. Standard procurement processes use
receipts to encumber funds so when a receipt is completed, an export to the ERP is needed so that
funds are earmarked. With the 18.1 release, connection settings support Receipt export. The
receipt export includes accounting codes derived from the PO, and can be configured with a trigger
and schedule. The details for the export queue and completion are captured in the receipt history
log.
Impact
• Related Solutions: eProcurement with Accounts Payable
• End User Impact: Low
• Admin User Impact: Medium
• Integration Impact: High
JAGGAER 41 www.JAGGAER.com
Key points of Feature
• This feature is OFF by default and you must contact JAGGAER to enable
• You must contact JAGGAER to enable an updated Receipt Export DTD version 1.3 which
exports the receipt in the new format with custom codes.
• Receipts are now supported via Connection Management (Setup > General Site Settings >
Document Export Settings > document export > connection mgt):
• Select New Connection or edit an existing connection.
• Enable the Supports Receipts option to see complete additional configurations (similar
to other export configuration options):
• Supports Receipt exports from document search: If enabled and you choose Export
from the Receipt Search Results drop down, the selected Receipts will be included in
export to ERP.
• Include attachments in export
• Documents per message
• Once exported, the document (receipt) will show the exported details in History.
• You can create a schedule for the Receipt Export (Setup > General Site Settings > Document
Export Settings > document export > scheduling mgt):
• When you select to create a New Schedule, there is now a new Doc Type selection for
Receipts; when selected only the receipt Connections are displayed for selection.
• Select the Internal and other schedule parameters.
• You can create a trigger for the Receipt Export (Setup > General Site Settings > Document
Export Settings > document export > trigger mgt)
• When you select to create a New Trigger, a new Document Type is available for Receipts,
and the following additional selections display.
• Event - On Receipt Complete.
• Action - Select Export on every status change.
• Export to - select from available receipt export schedules.
• A new email notification for Receipt Export failure notification (User Profile > Notification
Preferences > Administration & Integration) is available. This notification will be sent to users
who have it enabled when the receipt export fails.
• The email content is managed via Field Management under Org Receipt Export
XML delivery error (Setup > Field Management > Manage Field Names and Help Text >
General > misc > Email Notification).
• The notification message can be managed via Field Management at Setup > Field
Management > Manage Field Names and Help Text > Administration > Notification
Manager > Receipt Export Failure Notification.
• Receipt Export has been added to the list of options under Administer > Find and Fix
Errors. From this page, the list of Receipt Export errors can be seen and requeued
• There is no change to the requirements for having the ability to reopen a receipt. Current
functionality does not allow a receipt to be reopened once it is exported, or if the PO has an
invoice that has completed workflow. However, If the receipt has any Receipt Based Invoicing
lines, the ability to resend is based on different criteria. See Ability to Map Receipts to Invoices
for details.
JAGGAER 42 www.JAGGAER.com
Receipts List Included in Invoice Export
With the 18.1 release, several features have been added to allow for the mapping of receipts to
invoices. This is especially beneficial to organizations who place large orders and receive them
incrementally over time. The Invoice Export process previously did not contain receipt information.
In order to fully support the receipt mapping feature, the invoice export has been updated to
include the list of receipts associated to an invoice from a Receipt Based Invoice PO.
Impact
• Related Solutions: eProcurement with Accounts Payable
• End User Impact: None
• Admin User Impact: Medium
• Integration Impact: High
Key points of Feature
• This feature is ON by default if you have Invoice Export Version 2.0 enabled. Contact JAGGAER
if you are unsure of your current version or would like to enable Version 2.0.
• Invoice Export Version 2.0 DTD has been updated to allow the list of receipts associated via
mapping to an invoice to be included. You must contact JAGGAER to enable the DTD.
• The export will only show receipts that are mapped to the invoice. If the associated PO has a
receipt created but it is not mapped to the invoice, it will not be included in the export:
• ReceiptLineStatus shows the status of the receipt line: Received, Returned or Cancelled.
• ReceiptLineTotal will not show negative numbers if the line was returned or cancelled.
Ability to Create Receipts via Mobile App
Many manufacturing industry procurement orders are large quantities of raw material that are
fulfilled and received over an extended period of time. The processes require businesses to map
the invoices to receipts as generated or received. In addition, many manufacturing and industrial
businesses have receiving staff that use mobile devices to generate and submit receipts as
products are delivered to the facility.
With the 18.1 release, customers utilizing the JAGGAER Mobile App now have the ability to create a
receipt from a purchase order number. When a new Mobile configuration option is enabled, the
Mobile App includes a menu navigation for "Receipts" for users who have the permission to create
receipts. Users have the ability to create a quantity or cost based receipt from a Purchase Order.
Impact
• Related Solutions: eProcurement with Accounts Payable
• End User Impact: Low
• Admin User Impact: Medium
JAGGAER 43 www.JAGGAER.com
• Integration Impact: None
Key points of Feature
• This feature is OFF by default but can be enabled by an administrator
• A new setting is available under Setup > General Site Settings > Manage Mobile
Configuration > Mobile Options:
• Users may create receipts via mobile - When this setting is enabled, users with
permission to create receipts will see a new menu navigation in the Mobile App for
Receipts.
• In the Mobile App, a new menu page for Receipts contains two options: Create Quantity
Receipt and Create Cost Receipt.
• When either option is selected, you must enter a PO Number and click Select PO.
• If multiple PO's have the same number, the user will see a list of all available PO's
matching that number along with the creation date. The user can choose the
appropriate PO and proceed.
• The page refreshes with the PO Number and Supplier Name as Read Only. The user can
modify/enter a Receipt Name, Receipt Date, Packing Slip No., and enter the quantity or
cost for each item, indicating if it is being Received or Returned.
• The delete option is available for all lines. However, if the receipt has only one line,
the delete is not allowed since a receipt must have at least one line.
• Click Complete when done, and a confirmation message displays that a Receipt was
created for the PO.
• Completed receipts are available in the desktop application in a submitted status and
associated to the PO. The Receipts tab on the invoice also displays receipts created through
mobile and has them available for mapping.
• Draft receipts created in the Mobile App are not available in the desktop application. Only
completed receipts are available.
Ability for Suppliers to Create an Invoice Via Email
Suppliers can send invoices to customers electronically, via the Customer Branded Portal, fax or
mail. Currently, when a supplier sees that a Purchase Order has been created from a customer,
they must trigger the generation of an invoice through a system or manual process. With the 18.1
release, customers now have the ability to allow a supplier to create an invoice without having to
separately log into the portal or use another process. For PO-based Invoices, customers can choose
to send an email from the purchase order to the supplier's primary remittance contact or can use a
new workflow process that will automatically send an email to the supplier when the PO is
distributed. The new system email contains a link that allows the supplier to complete the details
needed to submit the invoice to the customer. For Non-PO Invoices, the customer will configure an
email that includes a new placeholder that suppliers will use to fill in the line information in order to
submit the invoice.
JAGGAER 44 www.JAGGAER.com
Impact
• Related Solutions: eProcurement with Accounts Payable
• End User Impact: Medium
• Admin User Impact: Medium
• Integration Impact: None
Key points of Feature
• This feature is OFF by default and can be configured by an administrator.
• New settings are available in the Supplier Profile > About > System Settings:
AP Configuration section:
• Enable PO based Email Invoices: If enabled, you can manually send or use a workflow
process to send a system email from a distributed Purchase Order in order for the supplier
to complete and submit an invoice from the email link.
• Enable Non-PO based Email Invoices: If enabled, you can manually send an email
from the supplier's profile that allows the remittance contact to create and submit a non-
PO invoice from the email link.
• A new workflow robot is available that will automatically send an email to the primary
remittance contact listed in the supplier profile once the PO is distributed. Contact JAGGAER to
include this step in your workflow process.
• A new invoice source for EMail will be shown in search results and as a new search filter. The
invoice source can also be used in workflow processes.
• New System Emails are available: Administer > Email Management > System Emails,
under the Accounts Payable list:
• PO based Email Invoice Notification - This email is sent to the supplier Primary
Remittance Contact when the customer selects to send the email from the purchase order,
or when a workflow process is invoked (if configured).
• PO based Email Invoice Confirmation - This email is automatically sent to the supplier
user who creates and submits a PO-based invoice from an email.
• Non-PO based Email Invoice Confirmation - This email is automatically sent to the
supplier user who creates and submits a non-PO invoice from an email.
• The email for Non-PO based invoice creation can be configured at the point you send the email
to the supplier from the supplier profile. Or, you can configure a template under Supplier
Email Templates (Suppliers > Communication > Email Templates) . The content of the email
must include the new placeholder Non-PO Invoice Creation Link.
• The organization system setting to Exclude URL links in Document-based Emails must be
OFF for the placeholder to appear in the email to the supplier (Setup > General Site Settings
> System Settings and Configuration : Email Setting section).
• Using the PO based Invoice From Email feature:
• The supplier setting for Enable PO based Email Invoices must be checked.
• The supplier must have a primary remittance contact.
JAGGAER 45 www.JAGGAER.com
• Contact JAGGAER to update your workflow process to include the step that will
automatically send an invoice to the primary remittance contact once the PO is
distributed.
• To manually send an email to a supplier for a PO Invoice: From Document Actions on a
Purchase order, select Send Create Invoice Email to the Supplier. The system email
(noted above) will be sent to the supplier's primary remittance contact as listed in the
supplier profile. A confirmation message will display that the email was sent.
• If there is no primary remittance contact email address, an error message displays and
the email will not be sent.
• Using the Non-PO based Invoice From Email feature:
• The supplier setting for Enable Non-PO based Email Invoices must be checked.
• The supplier must have a primary remittance contact.
• Optional but recommended: Configure a new Email Template for suppliers to create non-
PO based invoices from the email:
• Go to Suppliers > Communication > Email Templates and select to create a new
template.
• Configure the template information as appropriate for your organization.
• The content of the email must include placeholder Non-PO Invoice Creation Link.
See Managing Supplier Email Templates in the Supplier Management section of the
online searchable help for additional information about creating templates.
• From the Available Actions in Supplier Search, or from Supplier Actions on the Supplier
Profile, select Send Email to Supplier:
• For Select Contact Types, select Remittance.
• Note: If you select a different contact type, the supplier validation for the email
address will fail when they attempt to create the invoice from the link.
• Enter the Email information as appropriate.
• If you have configured an Email Template, select the configured template. You can
make edits to the template if appropriate for this particular supplier. You must include
the placeholder Non-PO Invoice Creation Link.
• If you have not configured an email template, enter a Subject and content as
appropriate. You must include the placeholder Non-PO Invoice Creation Link.
• You can also request that JAGGAER provide your organization with a URL to include in emails
sent to a supplier outside of the application that will enable the supplier to create a Non-
PO Invoice by selecting the link. This is a different function than sending the email from within
the application from the supplier's profile with a configured email.
• When the supplier user receives the email and selects the link:
• PO Based Invoices:
• The supplier clicks the button for "Click here to submit an Invoice for the referred
PO". The Purchase Order Number is listed in the submitted line of the email by
default.
• The Invoice Date, Invoice Owner, and Remit To address is displayed and is read-only.
The Supplier can modify the Due Date and enter a Supplier Invoice No. The Supplier
Invoice No. is not required.
JAGGAER 46 www.JAGGAER.com
• The PO lines are listed with amounts, and the supplier can modify the quantity, delete
a line, and add Discount, tax, shipping & handling charges.
• The supplier must click the reCAPTCHA checkbox before clicking Submit.
• A confirmation page displays that an invoice has been created along with the Invoice
Number.
• The supplier user will receive a confirmation email that the invoice was created.
• If the supplier attempts to click the link again, the supplier can continuing invoicing
until the PO is fully invoiced. When it is fully invoiced, a message will display that the
PO is fully or over-invoiced along with the invoice numbers already created.
• If the supplier has access to a portal, they can view the invoice in the portal.
• Non-PO Based Invoices:
• The supplier clicks the button for "Non-PO Invoice Creation Link".
• The supplier must enter their email for validation purposes. This must be the
primary remittance contact email as listed in the supplier's profile, regardless of
who the email was sent to.
• The supplier must click the reCAPTCHA checkbox before clicking Validate.
• The page refreshes with the Invoice Date and Remit To address displayed as read-
only. The Supplier can modify the Due Date and must enter a Supplier Invoice No.
The Supplier Invoice No. is not required.
• The Lines section contains entry boxes for Product Description, Unit Price and
Quantity, and must click Add Non-PO Item to add the line.
• When finished entering items, the supplier must click the reCAPTCHA checkbox before
clicking Submit.
• A confirmation page displays that an invoice has been created along with the Invoice
Number.
• The supplier user will receive a confirmation email that the invoice was created.
• If the supplier has access to a portal, they can view the invoice in the portal.
• The link in the email does not expire and can be used repeatedly.
Cycle Time Workflow Report Enhancements
Invoice Cycle Time reports analyze the time it takes for an invoice to go through workflow. These
reports are useful in helping organizations to determine areas for process improvements by
identifying where delays are happening in the workflow process. Two reports, Invoice Create to
Invoice Export and Invoice Submit to Invoice Export, are available from the Accounts Payable
or Reporting menus.
A Cycle Time - Invoice Workflow report was made available in January 2018. This report
provides the information in the current reports, as well as additional details about each workflow
step for the invoice. Also, a new Cycle Time - Export page was made available at that time to
access export requests generated from the new Invoice Workflow report.
Previously when applying filters for the Cycle Time - Invoice Workflow report, all Business Units
for the organization (if configured) were displayed regardless of the user's access permissions.
JAGGAER 47 www.JAGGAER.com
With the 18.1 release, the Business Unit selections display based on the user's profile (User Roles
and Access > Access > Business Unit Assignments: Document Search settings).
Note: The Cycle Time - Invoice Workflow report includes invoices beginning July 28, 2017.
Data for invoices prior to that date are available in the Invoice Create to Invoice Export and
Invoice Submit to Invoice Export reports.
Impact
• Related Solutions: eProcurement with Accounts Payable
• End User Impact: Low
• Admin User Impact: None
• Integration Impact: None
Key points of Feature
• This feature is ON by default
• New Permissions related to this Feature: None
• The Cycle Time - Invoice Workflow report (Accounts Payable > Reports) has been
updated to include only those Business Units applicable to the user:
• When generating the report, select More Options link to see all report filters.
• In the Business Unit dropdown, only those Business Units accessible to the user display.
Previously all organization Business Units displayed.
• The following must be in place for the Business Unit filter to display only accessible values:
• Organization is configured to Restrict Access by Business Unit (Setup > Organization
Structure and Settings > Add/Manage Business Units > General Settings)
• User DOES NOT have permission to View or Edit Organization Orders (Permission Settings
> Orders > My Orders/Organization Orders) or to View Organization Invoices (Permission
Settings > Accounts Payable > Accounts Payable)
• User is restricted to Business Units in the user profile (User Roles and Access > Access >
Business Unit Assignments: Document Search settings).
• For example, if the organization has 10 active business units and the user issuing the report
has access to two of those business units, only the two business units (along with All and No
Business Unit selections) will display. If All is selected, all the business units to which the user
has access will be applied to the results.
Packing Slip Number Added to Receipt Search Results
Many organizations record a Packing Slip Number when receiving goods. Previously, the Packing
Slip Number was shown on the Receipt view but not in Receipt Search Results. With this release,
the Packing Slip No is a new column in Receipt Search Results.
JAGGAER 48 www.JAGGAER.com
Impact
• Related Solutions: Accounts Payable
• End User Impact: Low
• Admin User Impact: None
• Integration Impact: None
Key points of Feature
• This feature is ON by default
• Packing Slip No is a new column shown in Receipt Search Results.
• Packing Slip No. on the Receipt Document and the new Packing Slip No in document search
results are two different fields, managed separately via Field Management. If you modify the
name of the field or visibility for the Packing Slip No. field on the Receipt Document, the
change is not reflected for the Packing Slip No in Document Search Results. You must make
changes to both fields, if appropriate.
JAGGAER 49 www.JAGGAER.com
Supplier Management
This section focuses on updates to the JAGGAER Indirect Supplier Management solution. Features
in this section do NOT apply to general supplier management that is bundled with other solutions.
Please note that additional features explained in other sections of this document also impact
Supplier Management, including:
• The Manage Supplier Request Templates page (Suppliers > Configuration Settings)
has been updated as a result of the Form Request enhancements in this release. Please see
Form Request Template Versioning in the General Enhancements section for more information.
Also, see Supplier Requests in the JAGGAER Indirect Supplier Management Handbook or
online searchable help for more information on this functionality.
• A new diversity classification is available for suppliers. Please see New Diversity
Classifications Available in the General Enhancements section for additional information.
• The supplier information overlay available from documents, document search results and
product search has been updated to be better organized and more readable. Please see
Supplier Information Overlay Updates in the General Enhancements section.
• Updates to the Manage Commodity Codes page (Suppliers > Configuration Settings
> Commodity Codes), including the ability to search the commodity code list by code or
description. See Updated User Interface and Navigation for Category, Commodity Code
and UOM Mapping in the eProcurement Enhancements section for more information on that
feature. Also, see Commodity Codes in the JAGGAER Indirect Supplier Management
Handbook or online searchable help for additional information on this functionality.
Ability to Allow Suppliers to Sign Tax Documents via DocuSign
Many customer organizations require suppliers to submit signed tax documents in the supplier
profile. Previously, a supplier might be required to submit a scanned image of a signed document
because there was no ability to electronically sign the document from within the system. With the
18.1 release, customers can now enable an option to allow tax documents to be signed via
DocuSign. A new registration configuration is available for customers to Enable DocuSign in the
Tax Information section of Registration Configuration. The organization must have
eSignature Settings configured with a valid DocuSign connection.
The option is available for all tax types. If the supplier signs a document via DocuSign, the
customer will have the ability to accept or decline DocuSign changes. This feature applies to tax
information provided via the Customer Branded Supplier Profile, the customer's view of the supplier
profile, as well as the customer's proxy view of the profile.
Users can continue to manually upload signed documents. A new Tax Type level configuration
setting for e-Signature Required will allow customers to require e-Signature certification for
manually uploaded documents.
Also with this feature, the Tax Information page in the customer's view of the supplier profile has
been updated to display more of the tax document information upon landing on the page. The tax
JAGGAER 50 www.JAGGAER.com
information records are listed in table format, including the Tax Type, year, if documentation is
attached, and if the document has been verified via e-Signature or signed via DocuSign.
Impact
• Related Solutions: Supplier Management
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is OFF by default but can be configured by an administrator.
• New Permissions related to this Feature: None
• New Registration Configuration Options: Suppliers > Configuration Settings >
Registration Configuration > Entity Registration or Individual Registration
• A new option is available when configuring the Tax Information section:
• Select Tax Information > Section Configuration
• The new Enable DocuSign option is off by default. When enabled, the ability to sign
a tax document via DocuSign will appear for all tax types available in the registration
configuration.
• Your organization must have a valid DocuSign connection configured under Suppliers
> Configuration Settings > Registration Configuration > eSignature
Settings). The supplier user is not required to have a DocuSign account in order to
sign the document via DocuSign. See eSignature Documents in Supplier Registration
for instructions on setting up the eSignature connection for DocuSign.
• When configuring specific Tax Types (W-9, W-8BEN, etc.) for the Tax Information
section, a new option for e-Signature Required is available for each type:
• The setting is off by default.
• When enabled, the user manually uploading the associated tax type document will be
required to certify the document. Previously the certification for manually uploaded
documents was optional.
• When DocuSign is enabled:
• When adding tax information in the supplier profile or a supplier registration, a Sign
Document button will display. When selected, the document to be signed will open with
information pre-populated. Users can edit and add information as needed, sign the
document, and save it to the system.
• Before the DocuSign process can begin, the user will be prompted to save the Tax
Document record with the Tax Document Name and Year information.
• Users continue to have the ability to manually upload the tax document instead (no
change to previous functionality).
• The DocuSign action is logged in the supplier profile History for the tax record.
JAGGAER 51 www.JAGGAER.com
• The Tax page in the customer view of the Supplier Profile has been updated. Navigate to the
Supplier Profile and expand the Legal and Compliance section. Select the Tax page.
• Previously, the tax documents were listed on the left and the user had to select one to see
additional details. Now the Tax Information displays in table form with the following
information:
• Tax Document Name - The name given to the Tax Document when it was added.
This can be edited. Click the name to view and/or edit information for the document.
• Tax Type - The type of tax document. Once added, this information cannot be
edited.
• Tax Document Year - The Year for the Tax Document, if provided.
• Tax Documentation - If a file is attached to the record, it is listed here.
• e-Signature - You can allow suppliers to certify the tax information via an e-
signature process or sign document via DocuSign. The appropriate indication is given
here. A red x indicates the tax document has not been certified or signed via
DocuSign. A green check indicates the document has either been certified via e-
Signature or has been signed via DocuSign.
• Signature Status - Indicates if the document has been signed via e-Signature,
DocuSign, or not signed.
• To create a new tax record, click the Add Tax Information button and choose the
appropriate Tax Type from the dropdown selections. Only those tax types enabled in your
organization's Registration Settings will display. An overlay will display to complete the
Tax Document Name, Year, and other document options.
• Completing the Tax Document Name and Year is unchanged from previous
functionality.
• Depending on the organization configuration for DocuSign and e-Signature
requirements, the following options may display:
• Sign Document - If the organization has enabled DocuSign, click the Sign
Document button. A confirmation will display asking you to save the tax record.
Click Yes to continue. The DocuSign window will then open and direct you to
complete the signature process on behalf of the supplier. When the signing
process is complete, you will be directed back to the overlay, and the Signature
Status will indicate DocuSigned and you can click Save Changes to save the tax
record.
• Editing a DocuSigned document - select from the Actions dropdown
button next to the Signed Document text to Download, Sign a New
Document, or Delete the signed document. The Signature Status will update
accordingly.
• Manually upload the document instead - Select this option to manually
upload a document. The Select file button will display. Click on the file to be
attached or drag and drop the file into the gray area next to Select file. You
may choose to give the document a different name than the actual file name by
simply editing the value once it has been associated. This does not change the
underlying document name itself. You can also choose to Download a Pre-
populated Tax Document. When manually adding a file, you may also be
prompted to select I certify this tax document and follow the instructions to
complete the e-Signature process.
JAGGAER 52 www.JAGGAER.com
• Editing a manually uploaded document - You can remove the
attachment by selecting the x button, or replace it with another file.
• The supplier user will see the changes for the e-Signature requirement and DocuSign
options as per the organization's configurations in the Customer Branded Portal.
Ability to Configure Registration Profile Custom Page Names to Multiple Languages
Supplier Management customers have the ability to add custom profile fields and custom sections
in the Supplier Registration configuration. The customer can choose to translate profile fields and
associated Instructional Text into multiple languages. Previously, customers did not have the ability
to configure custom profile section names into multiple languages. With the 18.1 release, a new
Edit Translations button is available when configuring a custom profile section name in supplier
registration (Suppliers > Configuration Settings > Registration Configuration: Entity
Registration or Individual Registration). When selected, the user can choose which languages
should be supported for the field, and enter the appropriate text for each. The ability to translate
the section name is also added to the Manage Translations page under Registration
Configuration. The custom profile section translations can also be imported and exported from
the Manage Translations page, allowing for changes in bulk rather than field-by-field.
Impact
• Related Solutions: Supplier Management
• End User Impact: None
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is ON by default
• New Permissions related to this Feature: None
• When configuring a custom profile section in Entity Registration or Individual
Registration, (Suppliers > Configuration Settings > Registration Configuration) an
Edit Translations button is available for the Section Name to enter the appropriate text for
selected languages.
• When a language is selected, a text box displays for you to enter the appropriate
translation and save your changes. If you select a Language, you must enter a value for
the field.
• Updates to the translations are captured in Configuration Settings > History.
• Supplier and customer users viewing the supplier profile / registration will see the custom
profile section name displayed in their selected language with the appropriate translation,
if configured. If there are no translations for the field, the user will see the custom profile
section name displayed in the customer organization's default language.
JAGGAER 53 www.JAGGAER.com
• Edits can also be made to the Customer Profile Section names from the Manage Translations
page (Suppliers > Configuration Settings > Registration Configuration). Custom
sections are displayed if there is at least one custom profile field included in the section.
• Expand the section to see the section name. Click the Edit button to select other language
translation options for the section name. Changes are captured in History for the
corresponding registration type.
• When you select to Export from the Actions dropdown, a new Custom Section Name
option is available and is selected by default. When selected, the export will include a
spreadsheet for Custom Section Name fields and translations.
• When you select to Import from the Actions dropdown, selecting Custom Section
Name will now also import the Custom Section Name fields and translations.
• Translations will display to customer users in the supplier profile view, as well as the Supplier
Registration (Proxy) view.
• Translations will display to suppliers in the Customer Branded Portal.
• See Manage Translations for Instructional Text and Custom Profile Registration in the
JAGGAER Indirect Supplier Management Handbook or online searchable help for
additional information.
Bank Routing Number Validation for US ACH and Wire Transfer Payment Methods in Supplier Registration/Profile
For customers with the Onboarding license, the Supplier Profile includes Payment Method
information that can be entered by the customer or supplier user. Previously, the Routing
/ Transit Number for ACH and Wire Transfer payment methods with a Canada or United States
bank address was validated against the required Routing or Transit Number format for the country,
but the actual value was not validated. With the 18.1 release, the Routing / Transit Number
value for United States bank addresses for ACH and Wire Transfer methods is validated as per the
Federal Reserve Services (frbservices.org) database.
If a valid Routing / Transit Number is entered, the bank name displays underneath the field.
Otherwise, an error message displays. Users cannot save the payment method if the provided
value is not valid for the country.
This validation occurs for customer users who add or edit ACH or Wire Transfer payment
methods for a supplier in the Supplier Profile (Accounts Payable section) or via the Proxy
Registration (Payment Information page) view. The validation also occurs for supplier users in
their Network Portal as well as Customer Branded Portals.
Impact
• Related Solutions: Supplier Management
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
JAGGAER 54 www.JAGGAER.com
Key points of Feature
• This feature is ON by default
• New Permissions related to this Feature: None
• When completing supplier profile / registration information for the ACH or Wire Transfer
payment method with a Bank Address country of United States, the Routing / Transit
Number value will now be validated as existing for an actual institution.
• Values are validated as per Federal Reserve Services information (frbservices.org).
Information from Federal Reserve Services is refreshed daily.
• This validation also applies to wire transfer payment information provided in the Supplier
XML Import:
• The import process will validate Routing / Transit Number numbers for US and Canada
for new ACH and Wire payment types.
• The import process will NOT validate the Routing / Transit Number for existing
payment information; however, an error message will display for invalid numbers in the
UI.
• Upon go-live, if an invalid number exists for United States bank addresses, the user will see an
error message displaying below the routing number field. You must enter a valid routing
number in order to edit or save the payment method.
• Customer users will see this change reflected in the Supplier Profile, as well as when viewing
the supplier's registration in Proxy view.
• Suppliers will see this change reflected in the Network Portal, as well as in each Customer
Branded Portal.
Risk Management: Visual Compliance Enhancements
With the 17.3 release, customers were given the ability to enter existing Visual Compliance account
credentials in the application, and run Visual Compliance Checks on a supplier in order to identify
and authenticate suppliers. With the 18.1 release, customers utilizing Visual Compliance will now
see additional information about the Visual Compliance check results on the Legal and
Compliance > OFAC / Restricted Party Check page in the supplier's profile. Also, the Visual
Compliance can be included in Advanced Dynamic Workflow configurations so that the check is
automatically run and the supplier/document is routed based on the Alert type result.
The advanced supplier search has been updated to include the ability to search by Visual
Compliance Max Alert Type and Visual Compliance Last Updated Date. These two new criteria are
also available as filters in supplier search results.
Impact
• Related Solutions: Supplier Management
• End User Impact: None
• Admin User Impact: Medium
• Integration Impact: None
JAGGAER 55 www.JAGGAER.com
Key points of Feature
• The additional Visual Compliance status details ON by default. The Visual Compliance Workflow
configuration is OFF by default and you must contact JAGGAER to enable.
• New Permissions related to this Feature: None
• The Visual Compliance Check results have been updated to display additional Alert information.
The page is located under the Legal and Compliance section of the Supplier Profile (Suppliers
> Manage Suppliers > Search for Supplier > Legal and Compliance > OFAC /
Restricted Party Check). Note: The Visual Compliance options only displays on the OFAC /
Restricted Party Check page when you have configured your existing credentials in the
application.
• When you select to run a Visual Compliance Check, the following information is now
displayed:
• Maximum Alert Type Found - This is the highest level of alert found for the supplier,
based on the search criteria:
• Green - no match found
• Yellow - Matched on Individual Name or Company Name
• Red - Matched on Individual Name, Company Name or both
• Double Red - Matched on Individual Name, Company Name or Location
• Triple Red - Matched on Individual Name, Company Name, Location or Country
• Time of Last Query - The last time and date the Visual Compliance Check was run for
the supplier.
• Search Criteria - Click to expand the details for what was used to search for the supplier.
• Message and details about Alert Type, if found - If an Alert Type other than Green is
found, additional details display including the List and Notes associated with the alert
record.
• Visual Compliance Workflow Routing: While you can navigate to the supplier's profile to
run the Visual Compliance Check at any time, you can also choose to configure your
organization's workflow processes to run the Visual Compliance check and be routed based on
the result Alert type. Contact JAGGAER if you would like to include the Visual Compliance
check for any of the following workflow processes:
• Supplier Registration
• Supplier Review
• Requisitions (line level)
• Purchase Orders (document level)
• Invoices (document level)
• Sourcing Pre- and Post-Bid
• The workflow process will include a robot that will automatically run the Visual Compliance
Check for the supplier when the document / supplier enters the step. The check is performed
using the following parameters:
• Individual Name or Company Name
• Locations in this order: Physical, Remittance, Fulfillment
• Country
JAGGAER 56 www.JAGGAER.com
• When a Visual Compliance Check is run (via the UI or workflow), the action and result is
captured on in the History for the supplier's profile.
• A new document level ADW workflow element for Visual Compliance Alert Type is available.
You can select to create the rule for one of the following values or not one of the
following values:
• Error Running Check
• Not Run
• Green
• Yellow
• Single Red
• Double Red
• Triple Red
• In Supplier Advanced Search (Suppliers > Manager Suppliers > Search for a
Supplier), two new criteria are available in the Compliance section:
• Visual Compliance Max Alert Type - Begin typing or click the search icon to see and
select from a list of all possible values. Search results will display for suppliers with the
selected Alert Type(s) and meeting other search criteria.
• Visual Compliance Last Updated Date - Select the appropriate date value or range
from the dropdown to see suppliers that had a Visual Compliance check within that time
frame and meeting other search criteria.
• When Supplier search results display, two new filter sections are listed on the right for
Visual Compliance Max Alert Type and Visual Compliance Last Updated Date. Values
can be selected or deselected to further filter the results list.
• The Visual Compliance details can be included in the Supplier Excel Export. From Supplier
Search Results, select an export action from the Available Actions dropdown.
• Visual Compliance information is contained in the Supplier General Profile information.
• Visual Compliance Maximum Alert Type Found and Visual Compliance Time of
Last Query are two new columns in the Supplier General Profile tab of the Supplier Excel
Export.
Supplier Search Defaults to Search In-Network Suppliers
When eProcurement customers search for suppliers, the search engine defaults to searching across
all suppliers available to the organization. Supplier Management customers, however, would rather
see in-network suppliers in a supplier search. With the 18.1 release, organizations with Supplier
Management and eProcurement solutions will now see their supplier search Relationship filter
default to In-Network suppliers. The user can change to see Out of Network or All suppliers if
appropriate.
Impact
• Related Solutions: Supplier Management for Organizations also using eProcurement
• End User Impact: Low
• Admin User Impact: None
JAGGAER 57 www.JAGGAER.com
• Integration Impact: None
Key points of Feature
• This feature is ON by default
• New Permissions related to this Feature: None
• With the 18.1 Release, the supplier search for Supplier Management customers using
eProcurement will default to search In-Network Relationship status.
• Select Advanced search to expand the search criteria, and change the Relationship
value to All or Out of Network.
Supplier Review Workflow - ERP Sync upon Approval
Currently, if any changes are made to a supplier profile and the supplier enters Supplier Review
workflow, changes are constantly synced to the ERP system. This raises concerns that supplier data
may be changed by multiple users and exported to the ERP system without being verified by the
appropriate departments. To ensure only approved and valid information is exported to ERP
systems, with the 18.1 release customers can enable a process that will automatically enter the
supplier into the Supplier Review Workflow process when a configured field is changed in the
supplier's profile. This process will "pause" the ERP export until the supplier is approved in supplier
review workflow. Changes made in the UI will only be synced to the ERP once the changes are
approved via Supplier Review Workflow. Changes made via supplier xml import will continue to be
immediate, since those changes are coming from the ERP system.
When this feature is enabled, administrators will have access to a new page Configure Internal
Review Fields. This page lists all fields available to be synced to the ERP system. The
administrator will select the fields that should trigger the ERP approval when changed.
You must contact JAGGAER to implement this feature. Some changes may be required to your
Supplier Review Workflow process.
Impact
• Related Solutions: Supplier Management
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is OFF by default and you must contact JAGGAER to enable
• New Permissions related to this Feature: None
• Organizations that sync to an ERP system can request to update Supplier Review Workflow so
that when changes are made to configured supplier profile fields, the supplier ERP Sync
process is paused and no data will be synced until the change is approved.
JAGGAER 58 www.JAGGAER.com
• When this feature is enabled, administrators have access to a new page to Configure
Internal Review Fields (Suppliers > Configuration Settings).
• This page lists all the available supplier fields that can be synced to the ERP system.
• No fields are selected by default.
• Select which fields you would like to trigger the ADW Workflow rule when data changes.
• A user must have Manage Registration Configuration permission to see this page.
• The new ADW rule will evaluate new changes made to supplier profile for the configured fields
and notify appropriate users to review the information. During this period the ERP will be
paused. In the last step of approval process the ERP sync will resume exporting information as
scheduled
• Note: You must contact JAGGAER to enable this feature. Changes may be required to your
Supplier Review Workflow process.
JAGGAER 59 www.JAGGAER.com
Sourcing Enhancements
This section focuses on enhancements to the JAGGAER Indirect Sourcing solution.
Projects Renamed to Work Groups
In 18.1, the term "Projects" has been replaced with the term "Work Groups". See Projects
Renamed to Work Groups for more information.
Sourcing Event Custom Fields
With the 18.1 release, customers are able to add custom fields to sourcing events. Customers can
also add custom fields to sourcing request templates, and sourcing request forms crafted using
those templates.
This enables them to capture and report on additional information that is unique to their
businesses. Content within these fields is available to support the routing of events within the
workflow process, and can be used to search for specific events.
The custom fields appearing on a sourcing event are determined by their integration into the event
type used to construct the event. On the new Custom Data tab of Event Types, users are able to
set display order, grouping, and whether or not the custom fields are required.
Users with permission to define custom fields are able to set the custom field name and response
type (single line text, multi-line text, numeric, yes/no, dropdown list, multiple choice, multiple
select, or date). Depending on the response type selected, users are further able to choose
response options, and whether the field can be searched on in Advanced Search. Users are also
able to add help text on custom fields if they so choose.
If a custom field or event type is edited, changes will appear on new sourcing events. Existing
events do not have their custom fields changed.
IMPACT
• Related Solutions: Sourcing
• End User Impact: Medium
• Admin User Impact: Low
• Integration Impact: None
KEY POINTS OF FEATURE
• This feature is On by default but optional for use.
• New Permissions related to this Feature: Manage Sourcing Custom Fields (Permission
Settings > Sourcing > Events)
JAGGAER 60 www.JAGGAER.com
• To create a custom field, navigate to Sourcing > Templates and Libraries > Custom
Fields. Click the Create Custom Field button to begin creating a new custom field.
• Enter a Field Name, Internal Name, Response Type, and select if the field is active. Users
can also choose to add help text for the field and indicate if the field will be available to
search on in Advanced Search.
• If a field is made available for search, it is also available to be selected as an exposed
column on the Cost Savings Summary Report.
• The available response types are: single line text, multi-line text, numeric, yes/no,
dropdown list, multiple choice, multiple select, and date.
• If the dropdown list, multiple choice (pick one), or multiple choice (pick many) response
types are selected, the user will also be prompted to enter options for those response
types.
• An event's type determines the custom fields that will appear on it. To associate custom fields
with an event type, navigate to Sourcing > Administration > Manage Event Types, select
the event type, and open the Custom Data tab.
• Click the Add Group button to add a group for custom fields.
• Users can optionally insert a page break before the group. Page breaks cause the custom
fields listed under them to appear on separate pages listed under the Setup step of
sourcing events. Groups appearing before a page break will appear on the Setup page of
an event.
• Users can also set the display order of the group.
• Click the Add Field button under a group to open the Add Field to Group wizard. Custom
fields can be searched or selected from a list.
• Users can choose to make the field required.
• The custom fields added to the event type will be available for new events created with the
event type.
Make Item Quantity Field Supplier-Controlled
With the 18.1 release, users are able to assign an Item Quantity field as a vendor-supplied field on
a per-item basis.
This enhancement allows individual items and services to be properly sourced. For example, a
vendor is able to enter both the quantity and price when they respond to a Statement-Of-Work
request that requires a specific skill-set.
Making the Item Quantity field supplier-controlled is administered via a checkbox on product line
items and service line items:
• Make Quantity a Supplier Response Field - Allows suppliers to enter an amount in the
Item Quantity field. Selecting the checkbox prevents buyers from entering data in the Quantity
field.
JAGGAER 61 www.JAGGAER.com
The split-item award feature is disabled for an item when its Quantity field is supplier-controlled, as
each vendor's submission is a stand-alone option for the buyer's consideration.
Impact
• Related Solutions: Sourcing
• End User Impact: Low
• Admin User Impact: None
• Integration Impact: None
Key points of Feature
• This feature is On by default but optional for use.
• New Permissions related to this Feature: None.
• To make an item quantity supplier-controlled, navigate to the event's Items page and add or
edit a product or service line item. In the Line Item overlay, select the Make Quantity a
Supplier Response Field checkbox.
Enhanced Panel Questionnaire Analysis
With this release, users have the ability to view and export the data from panel questionnaire
results.
A new Panel Questionnaire Details tab on the event evaluation page provides a detailed view of
panel questionnaire ratings and results. An Excel spreadsheet export of the questionnaire results
allows further analysis of the data outside of the system.
Impact
• Related Solutions: Sourcing
• End User Impact: Low
• Admin User Impact: None
• Integration Impact: None
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None.
JAGGAER 62 www.JAGGAER.com
• To view the Panel Questionnaire Details tab, navigate to the Supplier Responses page of an
event in Under Evaluation status. Choose to evaluate all or selected responses to view the
Award Scenario page. Click the Panel Questionnaire Details tab to open it.
• To export an Excel spreadsheet of the questionnaire results, click the Export dropdown on the
Panel Questionnaire Details tab, and select Export Questionnaire Details. The Evaluation
Export overlay displays. You can enter a description for the export, then click Submit. A link
to the Evaluations tab of the Sourcing Event Exports page displays, where you can
download the Excel spreadsheet.
Stage-to-Stage Auto-Transfer of Panel Questionnaire Questions
With the 18.1 release, users now have the option to transfer Panel Questionnaire questions from
one stage of a multi-stage event to the next. When creating a new stage of an event, an option
allows users to transfer panel-questionnaire questions to the new stage.
This improves event administration efficiency when the event manager requires the inclusion of
panel questionnaire questions, and their associated supplier responses, within the next stage of the
event. An auto-transfer of this data ensures that it will not need to be recreated within the next
stage of a multi-stage event.
Impact
• Related Solutions: Sourcing
• End User Impact: Low
• Admin User Impact: None
• Integration Impact: None
Key points of Feature
• This feature is On by default but optional for use.
• New Permissions related to this Feature: None.
• To transfer panel questionnaire questions from one stage of an event to the next, select Yes on
the field Transfer PQ Questions to New Stage? while creating the new stage.
• Transferred panel questionnaire questions cannot be edited, but they can be deleted, and
question weight can be edited.
Event-Level Conditional Questions
Event questions are used by buyers to ask questions of suppliers responding to events.
JAGGAER 63 www.JAGGAER.com
With this release, users are able to create event-level conditional questions. This allows buyers to
intelligently expose only those questions that are appropriate to each event-participating supplier,
providing a better supplier user experience when participating in events.
After creating a question on the Questions page of event setup, users can create conditional follow-
up questions, which are exposed based on responses to the parent question. Conditional questions
are available to be added to questions using the yes/no, dropdown list (pick one), and multiple
choice (pick one) response types.
Impact
• Related Solutions: Sourcing
• End User Impact: Low
• Admin User Impact: None
• Integration Impact: None
Key points of Feature
• This feature is On by default but optional for use.
• New Permissions related to this Feature: None.
• To create conditional questions, navigate to the Questions page of a Draft status event.
• Click the dropdown arrow on a question using the using the yes/no, dropdown list (pick
one), or multiple choice (pick one) response types, and select Create Conditional
Follow Up. The Add Question overlay displays.
• Make a selection in the Conditional Upon Value field, which lists the possible responses
of the parent question.
• Only suppliers who select this value on the parent question will see the conditional
question. Complete the rest of the question creation as normal.
• Conditionality is supported for up to three levels. Parent, child, and grandchild questions can
be created.
New Public Site Filters
With this release, new filter enabling settings are available in the Public Site Setting section of the
General Sourcing Settings page to allow buyers the option of exposing Work Group and Business
Unit filters on their public sites.
Enabling these filters allows suppliers to quickly target and locate appropriate events of interest.
• Users are able to choose whether or not to allow public site event filtering by work group. If
work groups are allowed, they can select which work groups to include as filters.
JAGGAER 64 www.JAGGAER.com
• If their organization uses business units, users are able to choose whether or not to allow
public site event filtering by business unit.
Impact
• Related Solutions: Sourcing
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is Off by default but can be enabled by an organization administrator.
• New Permissions related to this Feature: None.
• To configure the new public site filters, navigate to Sourcing > Sourcing Administration
> General Sourcing Settings.
• Under the Public Site Settings heading, select the Allow Public Site Event Filtering by
Work Group and/or Allow Public Site Event Filtering by Business Unit check boxes.
• Enabling filtering by work group causes the Select Work Groups to include as Filters
link to appear. Clicking this link opens the Select Work Groups overlay to display, where
users can select which work groups to include as filters.
• With this release, event creators with access to multiple business units are able to select the
appropriate business unit association(s) for an event as they create the event.
• A user can select any, or all, business units for which an event is being created via the
Identify Related Business Units field on the Create Sourcing Event overlay.
• The field is only exposed to users who have access to more than one business unit within
an organization.
• For users with multiple business unit access, who have a business unit assignment
designated within their user profile, the Identify Related Business Units field will be
populated, by default, with that user's profile business unit assignment. The user will then
be able to add-to or change that assignment as desired.
JAGGAER 65 www.JAGGAER.com
Contract Lifecycle Management
This section details enhancements that are available in the 18.1 release related to Contract
Lifecycle Management.
Ability to Hide Inactive Contract Types
A new toggle link on contract types provides the ability to hide or show inactive contract types.
Impact
• Solutions Affected: Contract Lifecycle Management
• End User Impact: Low
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None
• A Show Inactive/Hide Inactive toggle link is displayed in the top right corner of the
Contract Types column on the Contract Types page.
• Clicking Show Inactive displays inactive contract types in gray and italicized font. This is
the default setting.
• Clicking Hide Inactive hides inactive contracts.
• An inactive parent contract type is displayed if any of its child contract types are active.
Create Contract Wizard Updated
The Create Contract wizard has been streamlined from a multi-step contract creation wizard to a
single step.
Impact
• Solutions Affected: Contract Lifecycle Management
• End User Impact: Medium
JAGGAER 66 www.JAGGAER.com
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None
• The Create Contract wizard has been streamlined from a multi-step contract creation wizard to
a single-step.
• Users enter a contract name and a contract type on the initial entry screen.
• Once a contract type is chosen, additional fields are displayed and users can select items
such as templates, work groups, and language settings for the contract. See New Contract
Templates for Faster Contract Entry for additional information.
• When the Create Contract button is clicked, the contract is created and opens to the
contract Header page.
• The Start Date and End Date fields are no longer in the wizard. Once a contract is created,
they are displayed on the contract Header page and users can enter dates.
Projects Renamed to Work Groups
In 18.1, the term "Projects" has been replaced with the term "Work Groups". See Projects
Renamed to Work Groups in the General Enhancements section for additional information.
Impact
• Related Solutions: Contract Lifecycle Management
• End User Impact: Medium
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None
JAGGAER 67 www.JAGGAER.com
New Contract Templates for Faster Contract Entry
Previously, creating a contract required that contract managers select field values and configure
settings on each contract.
In 18.1, new contract templates allow organizations to develop default configurations for
contracts by contract type. Designed to make the contract creation process faster and more
efficient, using contract templates as the starting point of contract creation can reduce the amount
of time needed to create contracts and provide consistent settings for contracts in a contract type.
Users with the appropriate permission can pre-configure as much contract information as possible
on a contract template. When a contract is created with a contract template, settings from the
template are copied into the contract, where they can be changed to suit the individual contract.
As part of this feature, Templates, which are currently used by the JAGGAER Contract Authoring
for Word app to create contract documents, are now called Main Document templates, and the
Templates tab in the Contract Template Library has been renamed to Main Documents. This
feature has not changed and is used in conjunction with contract templates: contract templates can
be used to define contract settings, and main document templates can be used to create contract
text.
Impact
• Related Solutions: Contract Lifecycle Management
• End User Impact: Medium
• Admin User Impact: Medium
• Integration Impact: Low
Key points of Feature
• This feature is On by default but optional for use.
• New Permissions related to this Feature: None
• The Manage Contract Template and Clauses permission is needed to use this feature.
• Overview - Contract Templates from Start to Finish
• Contract templates allow organizations to develop default configurations for contracts by
contract type. Here is an overview of how they work:
• Contract templates are created in the Contract Template tab in the Libraries area.
• Default contract templates and amendment contract templates are assigned to a
contract type (optional).
JAGGAER 68 www.JAGGAER.com
• Users have the option to use a contract template when they create a contract and
when they create a contract amendment. The use of a contract template is a one-
time option only offered when a contract is created.
• Settings from the selected contract template are copied into the new contract and can
be modified.
• Setup and Administration
• The Template Library area has been renamed to Contract Template Library
(Contracts > Libraries > Contract Template Library) and these changes have been
made:
• A new Contract Templates tab is used to create and manage contract templates.
• The Templates tab has been renamed to Main Documents. Main document
templates are used with the JAGGAER Word app to configure contract text, and this
functionality has not changed.
• These options are used to create and manage contract templates:
• Create - Clicking the Create Template button on the Contract Template tab creates
a contract template, places it into Draft mode and opens it to the Contract Template
header page, where it can be configured.
• Contract templates look like contracts, but they have a purple bar across the top
of the screen and display "Contract Template" on the Header page.
• Many of the settings that are typically configured on a contract can be configured
on a contract template, such as choosing values in fields on the contract header,
adding attachments, or selecting notifications.
• These contract pages are not available on a contract template: Review
Rounds, Submit for Approval, Budget and Spend, Obligations, Comments,
Communication Center, Contract Family.
• These fields and tabs are not available on a contract template:
• Header - Parent Contract field
• eProcurement Setup - Pricing and Administrative Fee sections
• Applies To - Product/SKU, UNSPSC, and Fulfillment Center tabs
• Goods and Services - Non-Catalog Items and Contract Item Pricing tabs
• Users and Contacts - External Contacts section
• Main document templates and attachments can be uploaded to a contract
template and they will automatically be uploaded to all contracts created with the
contract template. Once a main document template is uploaded from the library,
it is not linked to the main document template, but clauses within the main
document are linked to clauses in the library.
This means that regular text on a main document can be customized to suit the
contract template, and the customized version is uploaded into contracts created
JAGGAER 69 www.JAGGAER.com
with the contract template. Clauses within the main document text will be
automatically updated when a contract is created with the contract template.
This could potentially create a situation where there are differences between the
main document template in the library and the main document on a contract
template.
Note: If organizations frequently update their main document templates and
want to always use the latest version, we recommend that they do not attach a
main document to the contract template. They can still use all other fields on the
contract template, which will be carried over to the contract that is created from
the contract template. When creating a contract from a contract template that
does not have a main document template, users simply select the main
document they want to use.
• Contract templates can be configured specifically for use with contract
amendments. For amendment contract templates we recommend using a
naming format such as Amend-[template name] to help identify them.
• View and Modify - Links are available on the Contract Template Library to view and
change contract templates. Changes made to a draft are not published until it is
finalized and activated:
• Clicking the View Active link next to an active contract template opens it in
read-only mode.
• The Create Draft link is used to create a draft copy of an active contract
template. Once a draft copy is created, the link changes to Edit Draft.
• The Edit Draft link is used to modify the draft copy of a contract template. It is
displayed when an active contract template is being revised and Create Draft has
been clicked.
Note: Contract templates do not have versions. There can only be an active copy and
a draft copy (if one has been created) of a contract template.
• Activate - When a draft contract template is ready to go, users Finalize and
Activate the contract template to make it the Active copy. The active version is used
to create new contracts. If activating the draft copy of an existing contract template,
the draft copy replaces the Active copy and it becomes the new active contract
template.
• Inactivate - An active contract template can be inactivated to make it unavailable for
selection. If a contract template with a draft copy is inactivated, a window displays
options for saving or discarding the draft. An inactive contract template can be
reactivated by creating a draft, then finalizing and activating it.
• Delete - There are two delete options. Selecting Delete Template will delete both the
active and draft copy of a template. Selecting Delete Draft will delete the draft copy
only.
JAGGAER 70 www.JAGGAER.com
• Copy - Contract templates can be copied by selecting Template Actions > Copy
from an open contract template.
• Contract Types have been updated to accommodate contract templates:
• These fields have been added to the contract type About tab:
• Default Contract Template - This field is used to assign a default contract template
to a contract type. The contract template selected here is displayed by default in the
Contract Template field on the Create Contract wizard when a contract type is
selected.
• Default Amendment Template - This field is used to assign a default amendment
contract template to a contract type. The contract template selected here is displayed
by default in the Contract Template field when a contract amendment is created for
a contract that uses the contract type.
• In the Contract Template Library, an asterisk in the Contract Type column indicates that
a contract template has been assigned to a contract type. Pausing over an asterisk shows
that it has been assigned as a default contract template and/or default amendment
contract template.
• The default contract template selections on a contract type also affect contracts imported
via CSV/XML and contracts created from a Sourcing event.
• Using Contract Templates with Contracts
• The Create Contract Wizard has been updated to include contract templates and it has
also been streamlined from a multi-step contract creation wizard to a single step:
• Users enter a contract name and a contract type on the initial entry screen. Once
a contract type is chosen, additional fields are displayed where users select the
templates, work groups, language and currency settings for the contract.
• This update also applies to the Create Contract wizard displayed when contracts are
created from a contract request or sourcing event.
• The use of a contract template to create a contract is a one-time option only offered
when a contract is created. The use of a contract template is defined by these two fields
on the Create Contract wizard:
• The Use Contract Template field determines whether or not a contract template is
used to create a contract. Users select Yes to use a contract template or select No if
they do not want to use a contract template. If a default contract template has been
assigned to the contract type, this field is set to Yes by default. If there are no active
contract templates for the contract type selected, the Use Contract Template field is
not displayed.
• The Contract Template field is used to select a contract template. The contract
template assigned to the contract type is displayed by default, but users can select
another contract template. Only contract templates configured for the contract type
and that belong to a work group that the contract creator has access to are available
for selection. This field is only displayed if Yes is selected in the Use Contract
Template field above.
JAGGAER 71 www.JAGGAER.com
• If a contract template is selected, the settings from the contract template are copied into
the new contract. They are a starting point for contract configuration and can be changed
on the new contract.
• Using Contract Templates with Contract Amendments
• These fields in the Amend Contract window affect the information that is copied into a
contract amendment:
• The Use Contract Template field determines whether or not a contract template is
used to create a contract amendment.
• If Yes is selected, an additional field is displayed:
• Contract Template - This field is used to select a contract template. The
amendment contract template assigned to the contract type is displayed by
default, but a different contract template can be selected.
• If a contract template is selected, settings from the template are copied into the
contract amendment if they do not affect values from the previous contract. If
there is a discrepancy, values on the previous contract have priority. Values
from the previous contract supersede values from the contract template.
• The Include the latest attachment versions? field determines whether the latest
version of contract attachments from the previous contract are copied into the
contract amendment.
Note: If a contract template is selected and this field is set to Yes, the contract
amendment will have the Main Document from the amendment template along with
any other contract attachments on that template. In addition, it will bring over the
Full Contract PDF/Fully Executed PDF and any attachments from the previous version
other than the Main Document (as this is part of the Full Contract PDF/Fully Executed
PDF).
• A Full Contract PDF or Fully Executed PDF copy of the previous contract is added as
an attachment to the contract amendment with the Print with Full Contract option set to
Yes, unless both the Use Contract Template and the Include the latest attachment
versions? fields are set to No.
• Contract Requests have been updated to accommodate contract templates:
• When creating a contract from a contract request, the Create Contract wizard provides the
option to use a contract template to create a contract from a request. If a contract
template is selected, values entered on the contract request supersede values from the
contract template.
JAGGAER 72 www.JAGGAER.com
• Sourcing contract fields have been updated to accommodate contract templates:
• When creating a contract from a sourcing event, the Create Contract wizard provides the
option to use a contract template to create a contract. If a contract template is selected,
values entered on the sourcing event supersede values from the contract template.
• Contract CSV Import and Contract XML Import have been updated to accommodate
contract templates:
• A new UseDefaultContractTemplate column has been added to the Contract CSV and
XML import files. It determines whether or not a default contract template is used to
populate fields on new imported contracts. This field is only used for imports and is blank
on exports:
• For new contract imports:
• If set to Yes and fields on the imported file have values, the values from
imported file are used.
• If set to Yes and fields on the imported file do not have values, values from the
default contract template assigned to the contract type are used. A warning
message will indicate if there is no default contract template assigned to the
contract type.
• If set to No (default setting), the system will disregard the default contract
template and only use values from the imported file.
• For updated contract imports:
• The system will disregard default contract templates and only use values from
the imported file. A warning message will indicate if an import row is an update
and not a new contract.
Important! If an organization uses contract import or export files to integrate with other
internal systems, the change to these files may cause issues with that integration. Please
check with your system administrator to determine the impact of these changes.
New Contract Communication Center
In 18.1, a new Communication Center section has been added to contracts to allow
organizations to record and monitor email correspondence about a contract from one central
location within it. As part of this feature, a new Send Email contract action allows users with the
appropriate permissions to send emails from a contract within Contract Lifecycle Management.
The Communication Center displays emails sent via the Send Email contract action and emails sent
during an external review round, along with all replies in the email conversation. Users can view,
add, edit or delete email recipients in an email conversation.
In addition, as part of the new Ability to Compare Documents feature, this area allows users to
compare an email attachment to the latest version of a contract main document or another
contract attachment, as long as both files are Microsoft Word files attached to the same contract in
a .docx format.
JAGGAER 73 www.JAGGAER.com
Impact
• Related Solutions: Contract Lifecycle Management
• End User Impact: Medium
• Admin User Impact: Medium
• Integration Impact: Low
Key points of Feature
• This feature is On by default but optional for use.
• New Permissions related to this Feature: Email from Contract (Permission Settings >
Contracts > Contracts Permissions) - Users with the permission can see Send Email and
View/Reactivate Subscriber options in the Contract Actions menu. They can also see the
Send Email button on the Communication Center page. This allows them to send emails from
a contract, and view email recipients who have unsubscribed from a contract email
conversation and reactivate their subscription. Without the Email From Contract permission, a
user can still send emails through the external review round process and these emails and any
replies will show in the Communication Center. Internal review rounds are not included in the
Communication Center since emails are sent by Notification Preferences.
Important Note: Emails sent using the Send Email contract action or during an external
review round are visible to all recipients of the email and anyone who can access the
Communication Center page of a contract. The information displayed includes email recipient
names and email addresses, the original email text, and all replies to the email.
• To help ensure the deliverability of email messages using our new Communication Center
feature, please have your IT Department add our domains to your company’s white list.
• A new Communication Center section has been added to contracts:
• General information:
• Emails sent using the Send Email contract action are displayed here.
• Emails sent during External Review Rounds are displayed here. Emails sent from
external review rounds will be tracked starting from the 18.1 release date. Emails
sent prior to that date will not be recorded. Emails sent through the external review
round process and any replies will show in the Communication Center. The Email
From Contract permission is not needed to send emails from an external review
round. Internal review rounds are not included in the Communication Center since
emails are sent by Notification Preferences.
• An email and all of its replies is referred to as a conversation.
• The Communication Center page is visible if users have access to the “Full Contract
Details” as indicated in Work Groups > Contract Users tab.
JAGGAER 74 www.JAGGAER.com
• The dates and times that emails were sent and received are displayed in the user's
preferred time zone.
• History pages record all changes.
• There are two pages in the Communication Center:
• Communication Center (main page) - Clicking Communication Center in the left
menu of a contract opens a page that lists all the emails that have been sent via the
Send Email contract action or during an external review round. Columns show when a
conversation started, the number of messages (responses) in the conversation and
the last update.
• A Send Email button allows users with the Email From Contract permission to
send an email directly from the Communication Center page.
• A icon indicates that there are attachments on email messages.
• Conversation Details (second page) - Clicking on a conversation row in the main
Communication Center page opens a second page that shows the original email text
and all replies, the recipients and their email addresses, and any attachments
included in the email. The following options are also available on this page:
• A Subscribers: section lists all recipients in an email conversation. Active
subscribers are displayed in blue text. Recipients who have unsubscribed are
displayed in gray text. Clicking on a recipient name displays their email address.
• A Change Subscribers button provides the ability to add, edit or remove
subscribers (email recipients) in an email conversation:
• Add - New email recipients can be added to an email conversation at any
time. They will receive the next and subsequent emails in the conversation.
This option cannot be used to add individuals who have unsubscribed to a
contract's emails.
• Edit - Clicking on the name or email address of a subscriber opens the fields
for editing. Users can make changes, then click the green checkmark to save
the revisions.
• Remove - Removing a subscriber from a contract email conversation means
the individual no longer receives emails in that specific email conversation.
They can be added to new emails sent from the contract.
• A Messages section shows the original email text and all replies.
• An Add to Conversation button allows users to send a reply to all recipients in
the conversation. It opens a Send Email window with no recipients, as the reply
will automatically be sent to all active subscribers.
• An Actions > Compare With option is displayed next to each email that has an
attachment. It allows users to compare attachments received via email to the
latest version of contract documents on the Attachments page. See New Ability to
Compare Documents.
JAGGAER 75 www.JAGGAER.com
• The Contract Actions menu has been updated. New Send Email and View/Reactivate
Subscribers options are available to users with the Email From Contract permission:
• Send Email
• The Send Email contract action is used to send emails from a contract. It is
displayed on all contract pages of contracts in any status. The emails and their replies
are saved and can be accessed from a contract's Communication Center page.
• Clicking Contract Actions > Send Email opens a window where users add email
recipients, choose the contract attachments they want to include in the email (or
upload attachments from their local drive), and enter the subject and text of the
email. Formatting options provide the ability to insert placeholders and links into the
body of the email.
• When email recipients reply to the email, all recipients receive the response, and the
entire conversation can be viewed in the Communication Center.
• Email recipients can Unsubscribe or Subscribe to emails sent from a contract.
Note: Email recipients unsubscribe from or subscribe to a specific email, but the
settings are applied to the entire contract and will affect whether or not they receive
new emails sent from the contract.
• If an email recipient selects the Unsubscribe link in the footer of a contract
email, they no longer receive emails for that contract. This includes future emails
in the conversation and new emails sent from the contract.
• In the Communication Center, their name is displayed in gray text in the
Subscribers section on the Conversation Details page of the email
conversation and their name is also listed under "Select Subscribers to
Reactivate" in the new View/Reactivate contract action.
• Unsubscribed email recipients can click the Subscribe link in the footer of a
contract email to return to email conversations in the contract they unsubscribed
from. They will receive the next and subsequent emails in the email conversation
and new emails sent from the contract. Note: Email recipients will not be added
back to a conversation even after clicking Subscribe if they have been removed
from that conversation.
• In the Communication Center, their name is displayed in blue text in the
Subscribers section on the Conversation Details page of the email
conversation they subscribed to.
Note: If organizations wish to prevent a user from re-subscribing to a contract
email, they must be removed from each email conversation in a contract via the
Change Subscribers button. The new Communication Center section in Advanced
Search can be used to find email recipients.
JAGGAER 76 www.JAGGAER.com
• View/Reactivate Subscriber
• The View/Reactivate Subscriber contract action is used to reactivate the
subscription of email recipients who have unsubscribed to a contract's email
conversations.
• From a contract, selecting Contract Actions > View/Reactivate Subscribers
displays a list of the individuals who have unsubscribed to the contract's email
conversations. Selecting the checkbox next to a recipient name and clicking the
Reactivate button reactivates their subscription. They will receive the next and
subsequent emails in the conversation, and new emails sent from the contract.
• In the Communication Center, their name is displayed in blue text in the
Subscribers section on the Conversation Details page of the email conversation
they subscribed to.
• Contract Advanced Search
• A new Communication Center section has been added to the contract Advanced Search
page. Search filter fields allow users to search for contracts with email conversations by
sender or email recipient names, email addresses, or dates.
• Returned Emails
• If an email does not get through to a recipient, the sender will receive an email listing the
recipients who didn't get the email, and a message on the Communication Center Details
page will indicate that the email was not sent to the recipient(s).
• Consortium Contracts
• Contracts that have been published from a parent to a member org do not have a
Communications Center page or a Send Email contract action. Contracts in parent
organizations will have the Communication Center page if they have Contract Lifecycle
Management.
New Ability to Compare Documents
A contract may go through many iterations as it is being developed and throughout its lifecycle. In
18.1, a new Compare Documents feature allows users to view two contract Word documents side
by side in Contract Lifecycle Management, and compare the differences.
Differences between the two documents are highlighted to help users identify what has changed.
The documents being compared must be Microsoft Word files attached to the same contract in a
.docx format.
This feature encompasses two areas of Contract Lifecycle Management:
• On the contract Attachments page, users can compare two versions of the same contract
document. They can compare two versions of the contract main document or two versions of
an attachment.
JAGGAER 77 www.JAGGAER.com
• In the new Communication Center, users can compare an email attachment to the latest
version of a contract main document or another contract attachment. When a comparison is
generated, an Apply Changes in Word option allows users to open the JAGGAER Contract
Authoring for Word app to continue authoring the document. For example, this option can be
used to accept or reject changes in Word, then upload the revised version. If there are
placeholders in the compared documents, an additional View Placeholder Differences
window displays the current and proposed values of placeholders in the compared document.
Impact
• Related Solutions: Contract Lifecycle Management
• End User Impact: Medium
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is On by default but optional for use.
• New Permissions related to this Feature: None
• General Information
• The documents being compared must be Microsoft Word files attached to the same
contract in a .docx format.
• Deleting a contract also deletes any compared document files.
• Compare two versions of the same document
• The Attachments page of a contract is used to compare two versions of the same
document. There must be at least two versions of the attachment being compared.
• Clicking Actions > Version History next to an attachment opens the Version History
window, where all versions of the document are displayed at the top of the page.
• In the Version History window, users click the Select button next to each version of the
document they want to compare. Once a document version is selected, user can click
Deselect to remove it from selection.
• In the Compare Section area on the bottom of the page, the first document selected is
displayed on the left and the second document selected is displayed on the right. The
icon can be clicked to have the documents switch places.
• Once the Compare button is clicked, a new browser tab opens and displays the compared
documents side by side.
JAGGAER 78 www.JAGGAER.com
• Compare an email attachment to a contract main document or a contract attachment
• The Communication Center of a contract can be used to compare an email attachment
to the latest version of a contract attachment.
• Users open an email conversation with attachments by clicking on the conversation row
to open the Conversation Details page, then selecting Actions > Compare With next
to the email that has the attachment they want to compare.
• In the Compare Email Attachment window, users select documents they want to
compare in these fields:
• Select email attachment - Users select an email attachment.
• Compare with - Users select a contract attachment by selecting these options:
• Main Document - Select to compare the contract main document to the email
attachment.
• Contract Attachment - Select to compare a contract attachment to the email
attachment. If this option is selected, the Select Contract Attachment field
displays a list of contract attachments that users can choose from.
• When the Compare button is clicked, a new browser tab opens and displays the
compared documents side by side.
• Compared Document Results
• Once a comparison is generated, the two documents that are being compared are
displayed side by side in a new browser tab, in read-only mode. Differences between the
two documents are highlighted in yellow and color-coded:
• Click the icon at any time to have the documents switch places.
• Red blocks along the left margin show which areas have changed.
• Text that has been changed or added is highlighted in yellow.
• Text that has been deleted is highlighted in yellow, red and crossed out.
• View Placeholder Differences and/or Apply Changes in Word
• When comparing an email attachment to a contract document, an Actions menu allows
users to open the compared files as one document in the JAGGAER Contract Authoring for
Word app, where they can continue to author the document and upload the revised
version into Contract Lifecycle Management. Documents with placeholders have an
additional option to view placeholder differences.
• From a generated comparison:
• If the compared documents do not have placeholders, the Actions button displays an
Apply Changes in Word option that can be selected to generate a Word document
and open it in the Word app.
JAGGAER 79 www.JAGGAER.com
• If the compared documents have placeholders, the Actions button displays a View
Placeholder Differences option. Selecting it opens the Placeholder Differences
window, which shows the current and proposed values of placeholders in the
compared documents. From there, the Apply Changes in Word button can be clicked
to generate a Word document and open it in the Word app.
• When Apply Changes in Word is selected, the system generates a Word file that
combines the two compared documents into one (temporary) file. Clicking on the
generated file opens it in the Word app and the document is automatically checked out to
the user.
• In the Word app, users can accept or reject changes in the REVIEW tab using Word's
reviewing features. Additional changes can be made as needed.
Note: We recommend using the All Markup setting in the REVIEW tab in Word to display
the proposed changes.
• When changes to the proposed document are complete, clicking Check In uploads the
revised document into Contract Lifecycle Management. It becomes the latest version of
the document, and the version number increases by one.
Word App Extended
Previously, the JAGGAER Contract Authoring for Word app was used to create contract main
documents that contain contract text.
In 18.1, enhancements to the JAGGAER Contract Authoring for Word app allow users to create
documents with the Word app that are separate from the contract main document. The documents
are saved as contract attachments on the contract they are created in, and can be downloaded as a
single document or included as part of the contract in the "Full Contract as PDF" document.
This update allows users to leverage Word App features such as placeholders and clauses to create
stand-alone documents that contain contract data, such as a contract summary page.
Impact
• Related Solutions: Contract Lifecycle Management
• End User Impact: Medium
• Admin User Impact: Low
• Integration Impact: None
Key points of Feature
• This feature is On by default but optional for use.
• New Permissions related to this Feature: None
JAGGAER 80 www.JAGGAER.com
• On the contract Attachments page, the Add Attachments window has been updated:
• A new Create a Blank Word Document for Me option has been added to the
Attachment Type field. Users can select it to create a Word document using the
JAGGAER Contract Authoring for Word app:
• Users enter a File name and complete the Print Order, Print with Full Contract and
Contract Summary Visibility fields to define its use on the contract.
• When Save Changes is clicked, a Word document is created and added as an
attachment to the contract.
• The document is opened in the Word app by clicking the file link or selecting
Download from the Actions menu next to the record.
• In the Word app, users can check out the document, add text, and insert placeholders
and clauses as desired.
• Clicking Check In saves changes to the document. Users have the option to keep the
document checked out to themselves or check it in to allow other users to modify the
document.
• The "File" option on the Add Attachment window has been renamed to "Add My Own".
This option allows users to add an attachment to a contract by uploading a file from their
desktop.
• The following placeholders have been added to the Placeholders tab of the Word app:
• Contract
• Contract Managers (explicitly named contract managers)
• Summary (this is the Summary field on the contract header, displayed in plain text
only)
• Renewal
• Auto-Renew
• Budget (new section)
• Budget
• PR Spend
• Lifetime PR Spend
• Lifetime Member PR Spend
• PO Spend
• Lifetime PO Spend
• Lifetime Member PO Spend
• Invoice Spend
• Lifetime Invoice Spend
• Lifetime Member Invoice Spend
JAGGAER 81 www.JAGGAER.com
Contract Request Template Versioning
Previously, making changes to an active contract request template required it to be archived,
then copied, revised and finalized before it became the new active contract request template.
In 18.1, versioning has been implemented for contract request templates as part of the contract
request templates as part of the Form Request Template Versioning enhancement. Users can
modify a contract request template without affecting the active version and publish it when
changes are complete.
Previous versions of contract request templates are accessible, and an indicator shows which
version is the active contract request template in use.
Impact
• Related Solutions: Contract Lifecycle Management
• End User Impact: Medium
• Admin User Impact: Medium
• Integration Impact: None
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None
• Contract request templates now move through the following stages for creation and revision:
• When a contract request template is first created, it is placed into Draft status and the
draft version can be saved, changed or deleted until the template is ready to be used. The
Draft status only occurs upon initial template creation. When the initial draft version is
finalized and activated it becomes the Active version and can be used to create contract
requests. On the Manage Contract Request Templates page, "Finalized" is displayed in the
Status column and "Version 1" is displayed in the Active Version column.
• If changes are needed to an active contract request template, the Edit Draft action allows
users to make changes to a draft copy of it. Changes can be saved, but not published, by
clicking Save Progress or Next while in the draft contract request template. When the draft
is finalized and activated, it replaces the existing version of the contract request template
and becomes the active version in use.
• A new Edit Draft action is available on the Actions menu of a finalized contract request
template. It allows users to revise a draft copy of an active contract request template:
• Click Action > Edit Draft to open the draft copy of an active contract request template.
• Changes to the draft copy can be saved, but not published, by clicking Save
Progress or Next in an open contract request template record.
JAGGAER 82 www.JAGGAER.com
• Clicking Edit Draft always opens the latest version of the draft copy of a contract
request template, which contains all the changes that have been saved up to that
point.
• When the changes to the draft copy of a contract request template are complete, users
Finalize and Activate the template to replace the currently active contract request
template with the updated copy, and it becomes the active version used to request
contracts. The number in the Active Version column on the Manage Contract Request
Templates page increases by one.
• A Choose Other Version link is displayed in the top right corner of a contract request
template if there is more than one version of it. It shows all the versions of the contract
request template and clicking on a version will open it. "(Active)" is displayed next to the
finalized and active contract request template that is currently in use.
• The Manage Contract Request Templates page has been updated.
• A new Active Version column indicates which version of a contract request template is in
use.
• The Description column has been renamed to Version Description.
• The Status column indicates whether a contract request template is in one of these
statuses:
• Draft - A Draft status is only displayed if a contract request template is a new record
that has never been finalized (i.e., there is no active version).
• Finalized - Indicates the contract request template is active and users can use the
template to request contracts.
• Archived - Archived contract request templates cannot be used to request contracts
and are only displayed if the Show Archived Contract Request Templates checkbox is
selected. They can be reactivated by editing the draft copy, then finalizing and
activating it.
• The Created column displays the date that the contract request template was created.
• The Last Updated column displays the date that the active contract request template was
last finalized and activated.
New Fields on Contract Export
New fields have been added to contract CSV, XML and Excel export files to provide data for
terminated contracts.
Impact
• Related Solutions: Contract Lifecycle Management
• End User Impact: Low
JAGGAER 83 www.JAGGAER.com
• Admin User Impact: Low
• Integration Impact: Low
Key points of Feature
• This feature is On by default.
• New Permissions related to this Feature: None
• The following columns have been added to contract CSV, XML and Excel import/export files to
provide reporting data. These fields CANNOT be updated through import.
• Termination Date - Displays the date and time that a contract was terminated.
• Termination Reason - Displays the termination reason entered when the contract was
terminated. Note: Only contracts terminated after the 18.1 release date will display a
termination reason.
Important! If an organization uses contract import or export files to integrate with other
internal systems, the change to these files may cause issues with that integration. Please
check with your system administrator to determine the impact of these changes.
JAGGAER 84 www.JAGGAER.com
Savings Management
This section focuses on enhancements to the JAGGAER Indirect Savings Management solution.
Projects Renamed to Work Groups
In 18.1, the term "Projects" has been replaced with the term "Work Groups". See Projects
Renamed to Work Groups for more information.