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MB Real Estate 3/2013

181 West Madison

Tenant

Information Handbook

Leasing and Management by

MB Real Estate Services Inc.


Table of Contents

SECTION I - INTRODUCTION

MB Real Estate Services Inc. Profile 1

SECTION II - MB REAL ESTATE SERVICES LLC

Management Office 2

Emergency Telephone Numbers 3

The Tenant is Our Guest 3

Website 3

Service Requests 4

Hot? Cold? 4

Umbrella Loan 4

Recycling Programs 4

No Smoking Policy 5 SECTION III - BUILDING OPERATIONS AND SERVICES

Building Directory and Signage 6

Building Access 6

Postal Services 6

Cleaning Services 7

Heating and Air Conditioning Services 7

After-Hours Heating and Cooling 7

Maintenance Requests 7

Shipping and Receiving 8

Major Deliveries and Moving 9

SECTION IV - BUILDING AMENITIES AND LOCAL SERVICES

Concierge 10

Shoeshine 10

Restaurants 10

Sundry Store 11

Eye Care 11

Banking Services 11

Telecommunications 11

Parking Garages 11

Discounted Group Parking 12


SECTION V - BUILDING SECURITY

General Information 13

After-Hours Access 13

Visitor Registration 14

Solicitation 14

After-Hours Security Checks 14

Making Security Reports 15

Tenant Office Security 15

After-Hours Emergency Contact List 16

SECTION VI - BUILDING SERVICES PRICE LIST 17

SECTION VII – WORK ORDER 18

SECTION VIII - PROPERTY PASS 19

SECTION IX - DISCOUNT PARKING FORM 20

SECTION X – WEB SITE & VISITOR CHECK INSTRUCTIONS 22

SECTION XI – TENANT CONTACT INFORMATION SHEET 27

A. Security Card Key Form

B. Property Pass Authorized Signature List

C. Emergency Contact List

SECTION XII – FIRE AND LIFE SAFETY EMERGENCY EVACUATION PLAN 31

MB REAL ESTATE SERVICES INC.

1 MB REAL ESTATE 2/2011

SECTION I - INTRODUCTION

MB REAL ESTATE SERVICES INC. PROFILE

On-site management is provided by MB Real Estate Services Inc. MB Real Estate has achieved prominence as a

company dedicated to high quality and innovative real estate development, management and tenant services. This

handbook is your guide to using these services, and all tenants are encouraged to inquire about any services they

would like to see in addition to those described in the following sections.

Founded in 1982, MB Real Estate Inc. provides multifaceted expertise in:

• Asset/Facilities Management: managing more than 18 million square feet of property nationwide

• Leasing Services: maintaining a portfolio that exceeds 9 million square feet nationwide

• Project/Construction Management: currently managing more than $300 million worth of projects nationwide

• Tenant Representation: completing more than 7,000 transaction on behalf of a diverse set of clients

• Investment Services: underwriting more than $1 billion of transactional activity since 2007

Headquartered in Chicago, with a regional office in New York City, MB Real Estate has provided these services to

corporations, institutions, professional organizations, private investors, and non-profit agencies and has become one of the

fastest growing and most successful real estate providers in the Midwest and East Coast.

Operating under the philosophy of accountability, expertise, diversity and partnership, MB Real Estate achieves success

by continuing to deliver extraordinary real estate value and unlimited support.



SECTION II - MB REAL ESTATE SERVICES INC.

Management Office 181 West Madison's Management Office is currently located in Suite 3125, on the

31st Floor. The normal hours of operation are 8:30 a.m. to 5:00 p.m. Monday

through Friday, except holidays.

The MB Real Estate Building Management on-site staff consists of the following

personnel:

181 West Madison Management Personnel Office of the Building (312) 558-3800

SVP/General Manager Krystal Kurinsky

Assistant General Manager John Beatty

Assistant General Manager Courtney Kelley

EVP/Managing Dir., Leasing Services Gary Denenberg

Property Administrator Andrea Caruso

Security Director Tom Clark

Security Guard (a.m.) John Ryan

Security Guard (a.m.) LaMarr Smith

Security Guard (a.m.) Tora Smith

Security Guard (a.m.) Felicia Boyd

Security Guard (a.m.) Tim Thomas

Security Guard (dock) Tony Harrison

Security Guard (p.m.) Jackie Graham

Security Guard (p.m.) Oscar Rodriguez

Security Guard (third shift) George Najar

Security Guard (third shift) Tim Pulliam

Chief Engineer Jerry Palmere

Assistant Chief Engineer Jose Chavarria

Engineer Glenn Georgen

Engineer (p.m.) Joe Dudek

Engineer (third shift) Walter Schickel

Apprentice Engineer Michael Lettiere

Lead Day Porter Manuel Montalvo

Day Matron Maria Mikina

Day Porter Larry Bartels

Day Porter Andy Strama

Leather Specialist (312) 399-4249

Car Wash Johnny Cooley

Night Cleaning Supervisor Aurica Stancik



Emergency Telephone Police/Fire Department/Ambulance 911 Numbers 181 West Madison Security Desk 558-3806

MB Real Estate Services Inc. Corporate Office 726-1700

Please remember, anytime you call the police, fire or emergency medical service,

notify Building Security to ensure that they are properly prepared for the arrival of

the emergency vehicles.

The Tenant is Our Guest Building surveys and questionnaires are valuable tools for any building manager.

They ask questions about current management services and building amenities.

Periodically, you may be asked to participate in a Building survey which asks you

to rate and comment about such services. The results are reviewed and compiled

as they are returned to the Management Office. The Management staff uses the

survey as a guide to help improve and expand upon current services.

Every weekday night, the Building Security staff will check your entrance office

doors while performing their routine building tours to ensure the doors are locked.

In addition, they check for burned-out corridor lights. If you notice a bulb that was

missed or recently burned out, please call (312) 558-3800 and someone will

respond to change that bulb in ten minutes or less.

Web Site Please visit our web site www.181madison.com for general information about the

Building. From there you can:

o See Building profile

o View a map showing the location of 181 West Madison

o View transportation options with a link to the Metra Train schedule

o See a listing of available space within the Building

o Access the “Tenant Center” which includes tenant related information

o View the latest edition of our Building newsletter “Loggia”

For those that are authorized by the Tenant, the web site “Tenant Center” can be

used for the following:

o Pre-register your visitors

o Make service or work order requests

o Monitor the work order requests

o View certain building documents including this handbook

We encourage you to get familiar with this important communication tool. Please

feel free to contact the management staff with any questions or if you need

assistance. Please see Section X for a sample of the website.

http://www.181madison.com/



Service Requests Any request you have can be entered into the work order section of the website.

Tenant Authorized Requestors will receive a log-in and password that will allow

them access to make service requests. Once the service request is entered into the

system it will be transmitted to the appropriate building staff person via a wireless

digital pager. They will do their best to respond within 10 minutes. If you need

instruction on how to use the website please contact the Management Office.

Hot? Cold? MB Real Estate is dedicated to providing you with the highest environmental air

quality conditions available. If your area is too hot or too cold, our engineers can

provide you with immediate professional and personalized service. Just enter a

request on the website or call (312) 558-3800 and a building engineer will be there

in ten minutes or less to make any necessary adjustments. The engineering staff

will even follow-up later to see if other adjustments are needed.

Umbrella Loan It's raining and you forgot your umbrella. No Problem! Just stop at the Lobby

Security Desk and pick up one of the loaner umbrellas. The umbrellas are

available for you and your guests. Just remember to return it to the Lobby Security

Desk and there should always be one waiting for you.

Umbrella Bags In addition to the umbrella loan program, the building will provide umbrella bags

on rainy days. During rainy days, umbrella bags will be available near all building

entrances. Through the use of umbrella bags we hope to minimize floor slickness

and maintain dry lobby floors.

Recycling Programs 181 West Madison has successfully implemented a building-wide recycling

program. Everything placed in the individual blue recycling container under your

desk is automatically sent to a recycling plant for sorting. Tenants are also

provided with one recycle bin for plastic, glass bottle, and aluminum can recycling.

All non-recyclable waste (such as food waste, coffee grinds, etc.) should be placed

in your kitchen trash container. For more information, call the Office of the

Building at (312) 558-3800.

181 West Madison has also implemented a building wide battery and e-waste

recycling program. Batteries accepted in the recycling program are batteries used

most often in households and businesses such as, lithium, cell phone, camera and

dry cell batteries, etc. We have placed a clear battery collection tube in the lobby

near the ATM/mailbox vestibule. Please deposit all recyclable batteries in the

tube. Once the tube is full, batteries will be sent to a recycling facility. Please

contact the Office of the Building for more information on recycling small

appliances, office equipment, computers, printers and toner cartridges.



No Smoking Policy A new Chicago Clean Indoor Air Ordinance was passed by the Chicago City

Council in February, 2008. The ordinance replaces the current law, passed in 2005,

and supersedes the Smoke Free Illinois Act.

The new law is intended to protect the health of patrons and workers against the

dangers of tobacco smoke, including secondhand smoke. Secondhand smoke is

known to cause cancer and heart disease, and "safe" levels of secondhand smoke

have not been identified.

The new Chicago Clean Indoor Air Ordinance regulates smoking in and near the

entrance to all public buildings and enclosed workplaces and facilities. It

establishes an immediate prohibition on smoking in specified public facilities, and

exempts exclusively private residences, some hotel and motel sleeping rooms,

retail tobacco stores and certain private clubs or lodges from regulation.

To accommodate the individuals that smoke, smoking is permitted outside of the

east entrance of the building at least 25 feet away from the entrance. Building

Security personnel will remind individuals who attempt to smoke in the building or

within 25 feet of an entrance that such activity is strictly prohibited.

We are confident that this no smoking policy will serve the common interests of all

tenants at 181 West Madison. We ask for your cooperation in complying with the

no smoking policy. If you have any questions, please direct them to MB Real

Estate (312) 558-3800. Thank you.

Smoking is prohibited in all areas of the building including:

All Enclosed Workspaces

Within 25 Feet of all Entrances to the Building

All Elevator Lobbies and Corridors

All Restrooms

The Main Lobby and Entrances

All Stairwells

All Mechanical Areas

All Storage and Janitorial Areas

All Vacant Areas

THANK YOU FOR NOT SMOKING



SECTION III - BUILDING OPERATIONS AND SERVICES

Building Signage The building will initially provide floor directory signage with the company name,

suite number and directional arrows. All signage in common area corridors must

be of a consistent quality and design. If you require additional signage to be

installed, please contact the Management Office for costs and further assistance.

Building Access All tenant’s employees will be issued a Building Photo identification card when

they are hired or move into the Building. This card is an important part of our

overall security efforts. All new tenants must return the form on Section XI. A,

(“Security Card Key Form”) indicating all authorized employees that are to receive

a Building Photo Identification card. MB Real Estate is committed to providing

comprehensive security for the tenants of 181 West Madison. To carry out this

commitment, strict adherence to the building access policy must be followed:

7:00 a.m. – 6:00 pm. Monday – Friday

Everyone who has a Building Photo identification card must show it to the security

officers stationed at the first floor elevator lobby. All visitors must check in, by

visiting the Visitor Center or by using the touch screen directory system located at

each end of the lobby desk. After confirming they are allowed access, the visitor

will need to provide proper identification to receive a dated visitor’s badge. It is

recommended that you pre-register your visitors in advance by using our Visitor

Check system which is located through the web site www.181madison.com. This

system allows for an efficient check-in process. Please see Section X for specific

instructions on using the PassagePoint system. If you do not have a password

please contact the Management Office at (312) 558-3800.

6:00 p.m. – 7:00 a.m. Monday – Friday, All Weekends & Holidays

Everyone entering must stop at the lobby desk and have their Identification Cards

checked. Visitors will only be allowed to enter a suite escorted by someone from

that office. Visitors are required to sign in and out and provide valid identification.

Postal Services & Delivery The mail is delivered to each suite on a daily basis. Additionally, delivery

messengers can also deliver packages directly to your office.

Additionally, express mail drop boxes including Federal Express, DHL

(international only), and UPS are located in the lobby on the ground floor, near the

Sundry Shop. Oversized packages are to be taken to the mailroom and not left in

the lobby by the mail slots.

Cleaning Services Cleaning and janitorial services at 181 West Madison are provided by a high

quality contractor that staffs the Building with management input based on

occupancy and Tenant needs.




Presently within the building during the day are a Day Supervisor and a staff of

three, to respond to tenant's needs. At night, after 4:00 p.m., a Night Cleaning

Supervisor is also on duty. Should you wish to contact a cleaning supervisor or

request service, please call the Management Office at (312) 558-3800.

If you need to have a large or unusual item discarded by the evening janitorial staff,

there are multi-lingual orange stickers, available in the Management Office, which

should be affixed to the appropriate items to be discarded.

Heating and Heat, cooling, and ventilation are adjusted to provide comfortable Air Conditioning Services occupancy conditions and are provided free of charge Monday - Friday, 8:00 a.m.

to 6:00 p.m. and Saturdays 8:00 a.m. to 1:00 p.m. upon request. Service may be

supplied on Sundays and holidays at an additional charge. Requests for

information of service should be directed to the Management Office at (312) 558-

3800.

The building policy is to comply with all governmental regulations that may be

imposed regarding energy and/or temperature restrictions. Your cooperation is

appreciated.

After-Hours Heating Heating and air conditioning can be furnished for an additional and Cooling charge, during off-hours, if requested in writing 48 hours in advance by a tenant.

For specific rate information, refer to the building services price list included in

Section VI. The rate is subject to change without notice.

Maintenance Requests Maintenance requests should be made through the web site www.181madison.com

or may be phoned in to the Management Office at (312) 558-3800, which will be

dispatched to the appropriate staff personnel.

Upon the commencement of any maintenance by our staff, a Workorder form

(Section VII) will be filled out by building personnel. Both the tradesman and you

will sign this Workorder when the work is complete. A copy of the Workorder

will be given to you at the time it is signed.

Please note that a Workorder is not an invoice. If the Work order is chargeable,

you will be billed with the monthly rental statement. Maintenance rates are

included on the building services price list found in Section VI.

Shipping and Receiving The receiving dock is located in the alley behind the building, between LaSalle and

Wells Streets. There are five (5) covered loading berths. This area is open

Monday - Friday from 7:00 a.m. to 3:30 p.m. except holidays. If a large shipment

is expected during off-hours, arrangements should be coordinated with the

Management Office at (312) 558-3800. The loading dock may be made available

at other times, by written request to the Management Office.

http://www.181westmadison.com/



Each tenant should make arrangements with its own carrier for shipments leaving

the building. If a tenant would like to have freight moved down to the dock, the

Management Office can arrange for this service and will bill the tenant.

All package deliveries must be taken directly to tenant’s offices. Building

personnel cannot sign for shipments, nor can they accept shipping charges.

All freight and service deliveries must be restricted to the freight elevator only, and

are not permitted on passenger elevators.

All deliveries must be removed from the dock area immediately. There are no

facilities for storing shipments overnight and no responsibility will be assumed for

material left in the dock area.

To provide the best service on the loading dock, the following rules should be

adhered to:

The loading dock is available on a first-come, first-serve basis for a thirty (30)

minute maximum delivery time. If the dock is needed for longer than 30

minutes, such as for the delivery of furniture, the Management Office should

be contacted first for approval of the necessary time allotment.

Approved suppliers, (i.e. bottled water, vending machine operators, etc.) will

be allowed to leave their trucks in the loading dock area while they make

deliveries.

There is no room in the loading dock for service trucks servicing equipment

(i.e. telephone or computers.) The dock area is monitored by security and will

not allow extended parking in that area.

Trucks are not to be left “running” while parked in the loading berths.



Major Deliveries Furniture deliveries and moves must be made on weekends or and Moving after 5:00 p.m. on weekdays and must be scheduled through the Management

Office at least 72 hours in advance.

A service elevator can be reserved for a tenant's exclusive use by contacting the

Management Office at least three days prior to the move date. There is a charge

for this service, as a freight elevator operator will be assigned to manually control

the service car.

A certificate of insurance indicating the extent of the moving contractor's coverage,

naming MB Real Estate Services Inc., SPUS6 181 West Madison, LLC as

additional insureds, must be sent to the Management Office prior to the move date.

MB Real Estate reserves the right to reasonably withhold approval of individual

moving contractors.

Moves by company employees are not permitted. Protection of the building

carpets, walls and elevators is required and must be provided by the moving

contractor.

INSURANCE REQUIREMENTS

“Note: All sub-contractors are also responsible for the requirements outlined below,

and their certificates must be on file in the Office of the Building prior to work commencing”.

I. The Service Contractor shall provide the following minimum insurance coverage:

A. Commercial General Liability:

Combined Single Limit - $1,000,000 per occurrence, $2,000,000 annual aggregate per location, and $5,000,000

excess/umbrella.

Such insurance shall be broad form and include, but not be limited to, contractual liability, independent contractor’s

liability, products and completed operations liability, and personal injury liability. A combination of primary and

excess policies may be utilized. Policies shall be primary and noncontributory.

B. Workers’ Compensation - Statutory Limits

C. Employer’s Liability:

With minimum liability limits of $1,000,000 bodily injury by accident each accident, $1,000,000 bodily injury by

disease policy limit; $1,000,000 bodily injury each employee.

D. Commercial Automobile Liability:

Combined Single Limit - $1,000,000 per accident.

Such insurance shall cover injury (or death) and property damage arising out of the ownership, maintenance or use of

any private passenger or commercial vehicles and of any other equipment required to be licensed for road use.

E. Property Insurance:

All-risk, replacement cost property insurance to protect against loss of owned or rented equipment and tools brought

onto and/or used on any Property by the Service Contractor.

II. No insurance policy required under Paragraph I above shall have a deductible greater than $10,000.00



III. Policies described in Sections I.A. and I.D. above shall include the following as additional insured, including their officers,

directors, employees, shareholders, partners, joint venturers, affiliates, successors, and assigns. A GL-2010 Endorsement shall

be utilized for the policy(ies) described in Section I.A. above. Please note that the spelling of these parties must be exactly

correct or the Contract Duties will not be allowed to commence.

1. MB Real Estate Services Inc.

2. SPUS6 181 West Madison, LLC

3. KeyBank Real Estate Capital as Master Servicer for U.S. Bank NA as Trustee, for the registered holders of BACM

Series 2006-2,

c/o Berkadia Commercial Mortgage as Subservicer

IV. Service Contractor waives any and all rights of subrogation against the parties identified above in Paragraph III above as

additional insureds.

V. All policies will be written by companies licensed to do business in the State of Illinois and which have a rating by Best’s Key

Rating Guide not less than “A-VIII”.

VI. Service Contractor shall furnish to the Owner Certificates of Insurance, in form acceptable to Owner, evidencing the above

coverage. Original Certificate(s) of Insurance must be provided before Service Contractor commences Contract Duties or

Contract Duties will not be allowed to commence. MB Real Estate Services Inc and the Owner shall be the certificate holders.

At Owner’s request, Service Contractor shall promptly deliver copies of any insurance policies required to be maintained by

Service Contractor under this Agreement.

VII. Policies of Insurance relating to policies required under this Agreement shall contain the following words verbatim:

It is agreed that this insurance will not be canceled, not renewed or the limits of coverage in any way

reduced without at least thirty (30) day’s advance written notice [ten (10) days for non-payment of

premium] sent by certified mail, return receipt requested to:

MB Real Estate Services Inc.

181 West Madison – Suite 3125

Chicago, Illinois 60602

Attn: General Manager -- Insurance

In addition, the language set forth in this Paragraph VII shall also be added to each policy in the form of an endorsement.



SECTION IV - BUILDING AMENITIES & LOCAL SERVICES

Concierge Service MB Real Estate is pleased to provide concierge services to all 181 West Madison

tenants. Your Concierge, Greer Worthington, is equipped to provide you with

VIP hotel accommodations, sports, concert and theatre tickets, private/corporate

dinner arrangements, unique gift ideas and much more. Please visit the building’s

website at www.181madison.com for a complete list of services.

We welcome you to stop by Greer’s concierge desk in the Main Lobby or on the

31st floor contact your Concierge, directly at (312) 407-6160 or by email at:

[email protected] Monday through Friday from 8:30 AM

until 5:00 PM CST.

Shoeshine/Repair 181 West Madison has an on-site Leather Care Specialist to handle all of your

leather care needs. He can shine your shoes or make minor repairs to any type of

leather products. To reach our Leather Specialist, call his cell phone number (312)

399-4249 or email him at [email protected]. He will then either call

back or go to the suite number requested by you. Please be sure to leave your name

with your receptionist, so that she can direct the Leather Specialist to you.

Restaurants Au Bon Pain (312) 578-0120 Monday-Friday 6:00am-6:00pm

Offering a variety of bakery goods, salads, soups, and sandwiches

Mezza (312) 269-0095 Monday-Friday 10:30am-3:00pm

Offering a variety of Mediterranean dishes

Both restaurants are located in the Lobby of 181 West Madison.

Numerous restaurants are located within walking distance of 181 West Madison.

The four nearest table service restaurants are:

Rosebud Theater District located at 70 West Madison

Call for reservations 312-332-9500

Italian Village located at 71 West Monroe


Trattoria No. 10 located at 10 North Dearborn


Ristorante we located at 172 West Adams



mailto:[email protected]

mailto:[email protected]



Sundry Store R&R Stores (312) 759-1818

Located in the Lobby of 181 West Madison. Sells snacks, newspapers, magazines,

lottery tickets and cards. Open Monday - Friday 8:00 a.m. to 5:00 p.m.

Eye Care Visionary Eye Care Professionals (312) 201-8989

Private optometry office located on the ground level of the building on the west

side. Offers eye exams and eyewear. Open Monday - Thursday 9:00am-6:00pm,

Friday 9:00am-4:00pm

Banking Services Northern Trust (312) 630-6000

50 South LaSalle

Citibank 853-5780

11 South LaSalle

For quick cash withdrawals or deposits, visit the Cash Station machine located in

the lobby’s southwest corner.

Telecommunications Current Communications (708) 786-3400

Current Communications is the authorized vendor to install any cable in the

Building vertical shaft space. Tenants are welcome to use any communications

vendor they select, however to maintain control over this critical riser area we are

requiring that all requests be coordinated through them. They will maintain the

integrity of the riser for all tenants. They may also be able to assist you in

identifying cost effective methods by using existing available cables that are

already installed in the riser. Please contact them for all work requiring additional

line installations within the Building.

Parking Garage There is limited parking available in the lower level of the building. Please contact

the Management office. There are also two public garages located on the

Northeast and Southwest corners of Wells and Madison Street. Monthly and daily

parking is available at these sites.



Discounted Parking MB Real Estate has secured discounted monthly parking with Standard Parking at

their public garage located at 201 W. Madison. Our current group monthly rates

are discounted to $390.00 per month, plus a one-time non-refundable $40

transponder fee. Please call the management office at (312) 558-3800 if you are

interested. Please see Section IX for further details and the required form for this

parking. Completed forms must be returned to the Management Office. Prices are

subject to change.

Discounted daily parking coupons can be purchased for the 201 W. Madison

garage from the garage office on the 2nd

floor. Packs of 10 are offered for $180.

Coupons are for 24 hours and valid for 6 months. Building ID or Business Card

showing proof of tenancy at 181 is required.



SECTION V - BUILDING SECURITY

General Information 181 West Madison is staffed with thoroughly trained, licensed Security personnel.

Security personnel enforce building regulations, maintain order, investigate

building alarms, screen personnel entering and exiting the building, and are on alert

for any unusual activities within the building 24 hours per day, 7 days per week.

Security within a tenant's space is the responsibility of the tenant, although Security

personnel will provide assistance when requested. During non-business hours,

Security officers conduct routine patrols of the public areas of the Building at

irregular intervals.

The following pages of this manual list the building rules, regulations and

procedures for various emergencies which, hopefully, will never occur in your

suite or at 181 West Madison.

Please contact the Management Office at (312) 558-3800 should you have any

questions or problems regarding security issues. A complete list of rules and

regulations is incorporated in each tenants' lease document.

Entrances – All entrances open at 7:00 a.m., Monday – Friday.

The east and west lobby doors are secured and locked at 6:00 p.m, and the Madison

Street doors (except for one) are secured and locked at 6:30 p.m.

After Hours Access MB Real Estate is committed to providing the most comprehensive 24-hour per

day security for the tenants of 181 West Madison. To carry out this commitment,

strict adherence to the building access policy must be followed.

Everyone accessing the building must have a Building Photo Identification card.

All visitors are required to check in at the Lobby desk. Please see procedures for

Visitor Registration below. No one will be permitted access to the building

between 6:30 p.m. and 7:00 a.m. on weekdays, all hours during the weekends and

legal holidays unless they possess a 181 West Madison Building Photo

Identification card. This policy enhances 181 West Madison's existing security

system and assists you in keeping your space secure. Cards will be issued at time

of move-in and hiring of any new employees. Replacement cards will be charged

at $20.00 each.

7:00 a.m. – 6:00 pm. Monday – Friday

Everyone who has a Building Photo identification card must show it to the security

officer stationed at the first floor elevator lobby. All visitors must check in and

provide proper identification at the Visitor Center and receive a dated visitor’s

badge.



6:00 p.m. – 7:00 a.m. Monday – Friday, All Weekends & Holidays

Everyone entering must stop at the lobby desk and have their Identification cards

checked. Visitors will only be allowed to enter a suite escorted by someone from

that office.

Visitor Registration Visitors are required to sign in and provide valid identification. Tenants should

pre-register visitors on-line through the PassagePoint system. Pre-registration

allows visitors to look up their name on the touch screen directory system located

on each end of the lobby desk and have a dated visitor’s badge printed for building

access. Visitors also may check-in at the Visitor Center at the lobby desk. Please

call the management office at (312) 558-3800 to receive a user id for PassagePoint.

Please see Section X for specific instructions on using PassagePoint.

Solicitation For the convenience of our tenants, 181 West Madison maintains a policy that

solicitors are not allowed in the building. We would like to reemphasize this

policy because it is known that some solicitors conduct their solicitation merely as

a pretext to survey tenants' premises for possible theft.

Be aware of the presence of strangers on your floor or in your office suite.

Immediately report this type of observation to the Management Office or to

Building Security. 181 West Madison's Security personnel are instructed to direct

the guests of our tenants to their offices when they ask for that tenant by name.

The "no solicitation" policy is intended to protect tenants from exposure to theft

and to prevent unwanted interruption of their business. Please report solicitors to

Building Security by calling (312) 558-3800.

After-Hours There are often times when tenants are required to work after hours, frequently Security Checks alone. In an effort to ensure tenant security, we ask that all tenants working after

hours call the Security Desk at (312) 558-3806 and inform the guard of your

presence in the building. Thereafter, a guard will visit or phone you on an hourly

basis to make sure you are secure.

Call (312) 558-3806 for additional security information.



Making Security Reports In order to provide an efficient system in reporting security problems (i.e. intruders,

solicitors, need of an ambulance, disorderly person, etc.) the following sequence

should be used for reporting a problem.

On a 24-hour/7 day a week basis call the Security Desk at (312) 558-3806. Make

as detailed a report as possible and give the Security officer at least the following

information:

1. Your name.

2. Your company and suite number.

3. Report the problem; be brief but accurate.

4. If the call is due to an incident regarding a strange person or solicitor, give

Security a description of the person, and the direction the person went after

making contact with you (i.e. to an up or down traveling elevator, to a

stairwell, to the tenant next door etc.)

Should the need arise for an ambulance, follow the procedures listed:

1. STAY CALM and DO NOT PANIC. 2. Call 911. This is the Chicago Fire Department rescue squad. Give the

following information:

a) The name of your company.

b) The BUILDING ADDRESS (181 West Madison)

c) Your FLOOR and SUITE #.

d) Describe the problem.

3. Call Building Security at (312) 558-3806 state your company name/suite

number, and tell them to stand-by for an ambulance.

Security will have an elevator ready for the rescue squad upon their arrival and

escort them to your office.

Tenant Office Security Building Management and Security will make every effort to provide a safe and

problem free environment for its tenants. Individual tenants are responsible for

their demised space.

The following is a list of points suggested by the Chicago Police Department and

other security consulting firms which will help secure your office:

1. Keep corridor doors closed. Receptionist and other personnel nearest your

corridor doors should be alert for unauthorized visitors. Make sure that the

corridor door is closed and locked when leaving at night. Do not depend upon

the door closer when leaving at night. When there is no one in the office, do

not leave the door unlocked, even for a short time.

2. Handbags, coats and other articles of value should not be left unguarded in

reception rooms, even for a few minutes. Portable articles, when left on desks



or in open drawers, or even in unlocked drawers are easy for the expert sneak

thief.

3. If your firm plans to close for a special holiday or plans an early closing on a

particular day, notify the post office to discontinue deliveries. Delivered items

outside the door are a sure tip-off that the premises are unoccupied. Theft from

within the building is possible.

4. Special care should be taken during the times best suited for pilferage - 30

minutes just after opening, at lunch hours, and before closing when there is

maximum movement of personnel and absence from work areas and offices.

5. Notify the Security Desk when loiterers are observed in corridors or

washrooms. Report all peddlers and canvassers immediately.

6. Serial numbers of major office equipment should be recorded to aid police in

recovering property in the event of loss or theft. All calculators and dictation

equipment should be kept in locked storage overnight.

7. Be sure to see that any combination is thoroughly mixed when closing a vault

or safe. Do not leave a memorandum of vault or safe combinations on desks.

8. Building Management is not responsible for loss of tenants' personal property.

Personal items should be locked in a secure area at night or whenever an

employee is away from his/her desk for an extended length of time.

Also, please have all personnel removing items such as office furniture and

equipment from the premises obtain a Property Pass (Section VIII). The Property

Pass is necessary to remove anything from the building, and an authorized

employee must sign the pass. All tenants must submit a Property Pass Authorized

Signature List, located in Section XI. B. Please fill out and return to the Office of

the Building with the authorized names. A supply of Property Passes can be

obtained from the Management Office.

After-Hours Emergency In case of emergency, Security personnel may be required to contact Contact List someone in your office. Please fill out the Emergency Contact List in Section XI.

C. and return it to the Management Office as soon as possible.



SECTION VI - BUILDING SERVICES PRICE LIST

SERVICE COMMENTS RATE/HR.

1. Engineer Mon - Fri (8AM - 6PM) $60/hr

(1/2 hr min.)

Overtime $90/hr

2. Security Guard 24 hours a day $35/hr

3. Dumpster Usage Large Dumpster $50/each

Small Dumpster $30/each

**1st Dumpster is Free

4. Freight Elevator After 3PM weekdays, Sat & Sun $60/hr

(4 hr min on weekends and holidays)

5. Heat/Ventilation/ Overtime $150/hr

Air Conditioning Holidays $275/hr

(HVAC)

6. Janitorial 7AM - 5PM $35/hr

Requests (1/2 hr min.)

Overtime $50/hr

7. Light Bulbs All bulb requests Cost based

8AM - 5PM (Mon-Fri) on type of

bulb (includes

installation)

8. Keys Building/Office only $7.00 ea

Cylinders $75.00 ea

9. Building Photo Identification Card Replacement $20.00 ea



SECTION VII - WORKORDER FORM



SECTION VIII - BUILDING PROPERTY PASS



SECTION IX – DISCOUNT PARKING FORM





SECTION X - WEBSITE & VISITOR CHECK INSTRUCTIONS



181 West Madison

Quick Steps for Adding a Visitor to PassagePoint

PassagePoint Link – https://myvisitors.net/

Log-on to

www.181westmadison.com

Click “Tenant Center”, then

“Visitor Processing”, then “Visitor

Center”.

You will then be sent to the

PassagePoint website.

Login screen will appear. Enter

your username and password. Then

click the Login button or press enter

on your keyboard.

Contact the Office of the Building if

you need a username and password.

https://myvisitors.net/

http://www.181westmadison.com/



You will have the option on the

left-hand side to either pre-register

an individual visitor or a group.

To pre-register an individual, fill

out the information and click

“Continue”.

You will then be asked for the

details of their visit including the

date and time of visit and the space

they are visiting.

When finished, click “Continue”.



You will then be asked for any

special instructions regarding their

visit.

When finished or if there are no

special instructions, click “Finish

Registration”.

To pre-register a group of visitor’s,

first give the group a name and

click “Continue”.

You will then be asked for the

details of their visit including the

date and time of visit and the space

they are visiting.

When finished, click “Continue”.



You will then be asked for any

special instructions regarding their

visit.

When finished or if there are no

special instructions, click

“Continue”.

You will then be asked to enter the

names of all visitor’s for that group.

After each visitor is entered, click

“Add” to add another.

Once all visitor’s are entered, click

“Finish Group Registration”.

This page also offers the option to

upload a group list from an excel

file.

The group registration feature also

offers the option to upload a group

list from an excel file.

Other features of PassagePoint

Visitor Registration include

viewing pending and previous

registered visitors. For any

questions on this system, please

contact the Office of the

Building at (312) 558-3800.



SECTION XI - TENANT CONTACT INFORMATION SHEET







SECURITY CARD KEY

Change Form Please use this form to notify Building Management of all personnel changes that require card key access within your firm Company name_____________________________________ Authorized requestor’s name _________________________________ Phone number__________________________ Today’s date_____________________________ Name of employee requiring change___________________________________ Effective date of change__________________________ List access areas (i.e. your floor # and garage)___________________________ Please indicate the reason for this request Delete Add Replacement card Please circle one

For a new employee, please indicate the time that the person will be coming to the Management office for their photograph. A driver’s license or photo ID is required.

________________________________________________________

Monday thru Friday 8:30 am to 5:00 pm

Please fax this form to 312-558-3861




181 West Madison Street Property Pass Authorized Signatures

Company Name:_______________________________ Suite/Floor:___________________________________

Employee Name (Print) Authorized Signature

1.

2.

3.

4.

5.




181 West Madison Building Individual Tenant Contact Sheet

Please fax form to 312.558.3861 or email to [email protected]. Please contact the Office of the Building with any questions at 312.558.3800.

Company Name:

Suite Number:

Number of Employees:

Main Reception Phone Number:

Name Phone Email Address

Complete Address

(if other than 181 W Madison)

Authorized Requestor for Services:

Second Authorized Requestor:

Third Authorized Requestor:

Daily Office Contact:

Rent Statements To:

Real Estate/ Leasing Decision Maker:

Highest Ranking Officer @ 181 W Madison:

Name Cell Phone Home Phone Email

Emergency Contact One: (after working hours)

Emergent Contact Two:

Emergency Contact Three:

Emergency Contact Four:



SECTION XII - FIRE AND LIFE SAFETY EMERGENCY

EVACUATION PLAN

Documents

181 West Madison - Accruentcustomerportal.360facility.net/181wmadison/Tenant... · MB REAL ESTATE SERVICES INC. 3 MB REAL ESTATE 2/2011 Emergency Telephone Police/Fire Department/Ambulance