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18 TH BOC STRATEGIC PARTNER MEETING CONFERENCE PROGRAMME www.boc-group.com

18TH BOC STRATEGIC PARTNER MEETING · 1st Conference Day, 08th September 2016, ... 18TH BOC STRATEGIC PARTNER MEETING ... simultaneous translation in English

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18TH BOC STRATEGIC PARTNER MEETINGCONFERENCE PROGRAMMEwww.boc-group.com

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We are happy to invite you to the 18th international customer and partner event of the BOC Group on the 08th and 09th

September in Vienna in the beautiful location of the Schönbrunn Palace. This year’s congress revolves around the theme: Steadily Progressing – Learn from Industry Experiences and Practical Implementation! During this two-day conference we will present together with our customers successful projects and best practice approaches in the areas of Strategy, Process and IT Management. Furthermore, we will give you an update on the latest innovations concerning our products ADONIS, ADOIT and ADOSCORE. An attractive programme is awaiting you with top speakers from various industries and countries. Experts will share their experiences, perspectives and motivation and will present their best practices.

Our lectures will be optimally complemented by workshops and presentations that will take place in parallel to these lectures. At the same time you will have the possibility to visit the exhibition area, where BOC Group employees will present various applica-tion scenarios and features of our tools and answer all questions posed. Through this varied conference programme, we hope to satisfy all your demands and needs in the best way possible.

1st Conference Day, 08th September 2016, 01:00 p.m. - 05:45 p.m.Admission starts at 12:30 p.m.After the welcome address of the Management Board of the BOC Group, the two-day conference will be opened with a presentation of our Product Managers with an update regarding application scenarios and new features in the BOC Management Office. This will then be followed by parallel best practice lectures on the topics “Process Management”, “Enterprise Architecture Management” and “Risk Management”. Additionally and at the same time, you will have the possibility to exchange your views with subject matter experts on selected topics during workshops, as well as to get to know special modules, features and application scenarios of our tools through tool demos and at our exhibition area. On the first day you will have the opportunity to choose between 6 best practice lectures, 3 workshops as well as 3 tool demos (parallel sessions).

Evening Event, 08th September 2016, starting at 07:00 p.m.We would like to invite you to join us for a dinner in the Orangery of Schönbrunn Palace. Take the opportunity to enhance your expert network and to share personal experiences, mastered challenges and future projects with other companies.

2nd Conference Day, 09th September 2016, 09:00 a.m. - 01:45 p.m.Admission starts at 08:30 a.m.The second conference day will start with two enticing keynote lectures of the Bechtle Managed Services AG and the University of Vienna. The programme following will be similar to the day before: Best practice lectures will take place in parallel and will be complemented by tool demos and our exhibition area, where you have the possibility to get to know various application scenarios and features of our tools. This time you will have the possibility to choose from a total of 9 best practice lectures and 3 tool demos (parallel sessions).Numerous high-profile speakers from business and science will await you to share their know-how in lectures, seminars and tool demos. The conference will be completed with a closing speech by the BOC Group. Following the conference we would like to invite you to join us for a get-together lunch. Additionally, we would be pleased to be at your disposal for further discussion.

18TH BOC STRATEGIC PARTNER MEETINGSteadily Progressing – Learn from Industry Experiences and Practical Implementation

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CONTENT

Thursday

Friday

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KEYNOTESOrangery

KEYNOTESOrangery

TOOL DEMOSSophie

EVENING EVENTOrangery

BEST PRACTICE LECTURES VSisi

TOOL DEMOSSophie

BEST PRACTICE LECTURES IMaria Theresia

BEST PRACTICE LECTURES IIIOrangery

BEST PRACTICE LECTURES IISisi

BEST PRACTICE LECTURES IVMaria Theresia

WORKSHOPSFranz Joseph

APOTHECARIES' WINGSchloß Schönbrunn, 1130 ViennaAdmission on Thursday 08th September starts at 12:30 p.m.

The so-called Apothecaries’ Wing (Apo-thekertrakt) of Schönbrunn Palace was built in the course of the conversion from a hunting lodge to a residential palace shortly after the mid-18th century. These extensions of the palace com-plex as a summer residence for Maria Theresia also included the constructi-on of the outbuildings towards Meidling (now the 12th district) and Hietzing (now the 13th district), to grant the supply of the entire royal household.

Several floorplans of Schönbrunn from the 1760/70 show the ground level Apo-thecaries’ Wing up to the Cedrat House and the Orangery, which in its physical expression is largely identical to the pre-

sent building – except for the interior spa-ce structure.

Accordingly to the plans of the 19th cen-tury, in this wing, among others, were housed the Guards and the Locksmith’s Shop, the courts are designated as Locksmith and Guard Court; following the Cedrat House that opens to the Orangery Garden, stables were located, probably for the Mounted Guards.

The so-called Guards’ Wing (Gardetrakt) at the palace entrance northeast before the Court of Honour in 1906 was ex-panded into a modern accommodation for the Guards, including a kitchen and sanitary facilities in the basement. The

Imperial Court Administration used the vacant wing in addition to the lease for restaurants also for the accommodation of the Court Pharmacy that previously was located in the Guards’ Wing.

Generally, the Court Pharmacy should not only serve the imperial family but also guarantee the free delivery of drugs for the court employees. The operation of the pharmacy in Schönbrunn was main-tained even after the monarchy until 1976 in the eponymous Apothecaries’ Wing which forms the eastern end of the Meid-ling outhouses.

20 CLOSING FAREWELL & LUNCHOrangery

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KEYNOTES Room: OrangeryDate: Thursday, 8th September, 01:00 - 03:30 p.m. Lectures will be held in German, simultaneous translation in English.

01:00 - 01:30 p.m. BOC Group: Status and Strategy

Dr. Franz Bayer (Management Board), BOC GroupDr. Harald Kühn (Management Board), BOC GroupDr. Christian Lichka (Management Board), BOC Group

BOC Group in continuous change and development! The management board will present targets and milestones the BOC Group has achieved. Furthermore, the strategic thrust as well as thematic focuses and innovations in the product and service portfolio will be explained.

01:30 - 02:30 p.m. Staying on Top of Change – The BOC Management Office

Erik Guschlbauer (GRC Service Manager), BOC GroupChristoph Moser (Product Manager ADOIT), BOC GroupTobias Rausch (Product Manager ADONIS), BOC Group

The product and service managers of the BOC group will present you the news concerning products and services of the BOC Management Office. In particular, they will talk about the products ADONIS NP and ADOIT as well as the highlights of their latest releases. The presentation will be concluded with information about the additional GRC module.

BEST PRACTICE LECTURES I Room: Maria TheresiaDate: Thursday, 08th September, 03:30 - 05:45 p.m.Lectures will be held in German, simultaneous translation in English.

04:15 - 05:00 p.m. Process Management @ DRÄXLMAIER – With Process Excellence 4.0 Equipped for the Future

Silvia Moser (Head of Process Organisation), Dräxlmaier Group

The DRÄXELMAIER Group is one of the worldwide top 100 companies of automotive parts suppliers for premium vehicles and one of the largest family-owned enterprises in Germany. Process management has been developed more future-focused and innovatively. During the presentation an overview of the process map, the concurrence of process management and the company-specific connections of processes and systems within ADONIS NP will be given.

05:00 - 05:45 p.m. Starting Points for Corporate Health Promotion – Science Meets Practice

Michaela Drexel (Head of Quality, Complaint and Risk Management, Health Promotion), Krankenhaus der Elisabethinen GmbH Graz Dr. Elisabeth Nöhammer (Assistant Professor), UMIT – Private University for Public Health, Medical Informatics and Technology

Corporate Health Promotion and Corporate Health Management are voluntary commitments with high potential for success. However, a solid integration in current processes, value congruence and accurate fitting to the employees’ needs are necessary. A best practice example illustrates how science and practice can thereby optimally complement each other.

02:45 - 03:30 p.m. Coffee Break and Exhibition

03:30 - 04:15 p.m. Process Management and Logistics Get to Know Each Other

Peter Assigal (Medical Informatics and Processes / Team Leader Competence Centre Hospital Organisation), Steiermärkische Krankenanstaltengesellschaft mbH Michael Kazianschütz (Logistics Unit of the Hospital Management / Head of the Logistics Unit),LKH University Medical Clinic Graz

To avoid losing the overview of a highly complex hospital logistics and to manage the daily needs of demanded goods, a functioning and coordinated “Supply Chain” is required. The so-called Overall Logistics Concept, created at the LKH University Medical Clinic Graz, pools several subconcepts and bundles logistical core processes on the basis of single SCOR Process Overviews.

02:30 - 02:45 p.m. Programme Survey: Content of the 18th BOC Strategic Partner Meeting

Robert Strobl (Management Board), BOC Group

Before the conference starts with the lectures, workshops and tool demos you will get an rough overview of the conference programme. Furthermore you will get important information about the lectures.

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BEST PRACTICE LECTURES II Room: SisiDate: Thursday, 08th September, 03:30 - 05:45 p.m.Lectures will be held in English.

04:15 - 05:00 p.m. Business Driven Enterprise Architecture at Marel

Marcel Triepels (Enterprise Architect), Marel Holding B.V.

Marel is the leading global provider of advanced processing systems and services to the Poultry, Meat and Fish industries. Given this global scope, challenges arise in harmonizing processes and standardizing the IT application landscape. The presentation will focus on how EA at Marel starts from the business strategy and drives change through the process, application and technology layers to address such challenges.

03:30 - 04:15 p.m. The Roche Process Maturity Journey:BPM as a Collaborative Force in a Global Company

Michael Neubert (Head of Process Management), Roche Diagnostics GmbHDexter Chan (Principal Business Process Manager), Roche Pharma

Within Roche many departments and processes co-exist, e.g. introduction of diagnostics, intro- duction of pharma etc. In parallel the company faces a big impact from regulatory requirements. The challenges of the BPM implementation are differing levels of maturity and BPMN as a common language with distinct local “dialects“. BPM should serve as a unifying platform to improve performance using process maturity as a frame.

05:00 - 05:45 p.m. Getting a Grip: Understanding Your Business from the Ground Up

Colin Parfitt (Business Analyst), DAS Legal Insurance UK

How DAS, the UK’s largest legal expenses insurer, used ADONIS to support a companywide project to understand and map all processes carried out in the company in a standardised format, designed a process framework and reported on regulatory risks and controls. Also how DAS is using the new process framework to complete an organisational redesign, and identify improvements for the future.

WORKSHOPS Room: Franz JosephDate: Thursday, 08th September, 03:30 - 05:45 p.m.Workshops will be held in German.

04:15 - 05:00 p.m. Start EAM Now: A Pragmatic Approach to Setup EAM – First Steps, Large Effects

Kai-Helmut Eckert (Senior Management Consultant), BOC GroupChristian Höllwieser (Senior Management Consultant), BOC Group

Enterprise Architecture Management (EAM) is more than cleaning up your IT. It shows the inter- dependencies between business and IT. The target-oriented development of IT Architecture as well as its regulation and monitoring are results of the given transparency by EAM. To realise your EAM initiative, BOC Group’s procedure model will be presented. From the definition of goals and principles to monitoring of achievements and deducting of measures practical examples will be presented.

03:30 - 04:15 p.m. Business Capability Management AND/OR Strategic Process Management to Assist the Implementation of the Business Strategy

Dr. Anke Gericke (Senior Management Consultant), BOC GroupRobert Strobl (Senior Management Consultant), BOC Group

Supporting the strategic focus with strategic process management has a long tradition. Independently of that, the topic Business Capability Management, which should also assist the implementation of the business strategy, is discussed by the top management more and more frequently. The experts of the BOC Group will present both approaches, as well as discuss pros and cons of both perspectives/concepts.

05:00 - 05:45 p.m. Setting-up and Operating an Integrated Management System of Governance, Risk and Compliance

Frank Follmann (Management Consultant), BOC GroupThomas Müllner (Senior Management Consultant), BOC Group

Governance, Risk and Compliance are key elements of an integrated management system. With examples of best practices, experts of the BOC Group verify how the requirements of these topics can be implemented successfully and efficiently within your established process management. This work-shop elaborates on proven procedure models, involved roles and responsibilities as well as practical examples, focussing on Risk Management and Internal Control Systems.

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TOOL DEMOS Room: SophieDate: Thursday, 08th September, 03:30 - 05:45 p.m.Lectures will be held in German.

04:15 - 05:00 p.m. ADONIS NP Focus: Operate, Release and Communicate

Daniel Bouche (Management Consultant), BOC Group

After the general overview of our latest version of ADONIS NP, we will focus on the "Release Workflow" for process owners and process managers. We will finish our tool demonstration with our new communication and publishing concept for process readers in our "Organisational Portal".

03:30- 04:15 p.m. ADONIS NP Focus: Design, Documentation and Validation

Felix Brandmayr (Senior Consultant), BOC Group

After a general overview of our latest version of ADONIS NP we will especially go into the “User Experience” of modellers: ADONIS NP offers an user-friendly, innovative interface to design, up-date and validate your processes as well as to administrate your needed assets (roles, IT systems, documents, risks, key performance indicators, etc.)

05:00 - 05:45 p.m. ADOIT The Tool for Enterprise Architecture Management (EAM): An Overview

Matthias Frenzel (Senior Consultant), BOC Group

For all stakeholders – management to business application owners: ADOIT provides all necessary and required information in Enterprise Architecture Management. Stakeholder-tailored "views" and numerous "reports" enable to perform qualified decisions. Transparency and full architecture dependencies are provided by a single mouse click.

EVENING EVENTThursday, 08th September Starting at 07:00 p.m.

During the Baroque age the Orangery not only housed rare and exotic plants, but also played an important role in courtly festivities. Erected after the mid- eighteenth-century, the Orangery was used under Joseph II as the setting for numerous receptions, feasts and theatre performances.It was here that the famous musical cont-est was fought between Wolfgang A. Mo-zart and Antonio Salieri and it was here that the Congress of Vienna danced. The plants in the Orangery and the Orangery Garden, designed as an ornamental as well as a kitchen garden, played a lea-ding part in the scenario of these events. Keeping to this tradition, the Orangery

provides today an imposing setting for events. The room, 700m² in size, its appearance elegant and yet reticent, is ideal for staging an event in a style that is both traditionally imperial as well as modern – regardless of whether it is a dinner, a lecture or an exhibition. As a guest, you can enjoy the atmo-sphere and be impressed by the direct connection between the Orangery Gar-den and the banqueting hall. Furthermo-re, the gravel forecourt to the Orangery can be transformed into an elegant inter-val zone.

ABOUT SCHÖNBRUNN PALACESchönbrunn Palace is located in the 13th

district of Vienna, Hietzing. The name Schönbrunn (“meaning beautiful spring“) has its roots in a remark from Emperor Matthias, who discovered a spring in this area in 1612 and is said to have exclai-med “What a beautiful spring” (“Welch’ schöner Brunn”). Thereupon the palace was built between 1638 and 1643 as a re-sidence for Empress Eleonora Gonzaga. The Schönbrunn Palace and its garden in its present form were built and remo-delled starting from 1743 during the reign of Empress Maria Theresia. The baroque palace finally became the summer resi-dence of the Austrian Imperial House.

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CONFERENCE PROGRAMMEThursday

12:30 - 01:00 RegistrationKeynotesOrangery

01:00 - 01:30 BOC Group: Status and Strategy

Dr. Franz Bayer & Dr. Harald Kühn & Dr. Christian LichkaBOC Group

01:30 - 02:30 Staying on Top of Change – The BOC Management Office

Erik Guschlbauer & Christoph Moser & Tobias RauschBOC Group

02:30 - 02:45 Programme Survey: Content of the 18th BOC Strategic Partner Meeting

Robert StroblBOC Group

02:45 - 03:30 Coffee BreakBest Practice Lectures I

Maria TheresiaBest Practice Lectures II

SisiWorkshopsFranz Joseph

Tool DemosSophie

03:30 - 04:15 Process Management and Logistics Get to Know Each Other

Peter Assigal / Michael KazianschützKAGES / LKH University Medical Clinic Graz

The Roche Process Maturity Journey: BPM asa Collaborative Force in a Global Company

Michael Neubert / Dexter ChanRoche Diagnostics GmbH / Roche Pharma

Business Capability Management AND/OR Strategic Process Management to Assist the Implementation

of the Business Strategy

Dr. Anke Gericke, Robert StroblBOC Group

ADONIS NPFocus: Design, Documentation and Validation

Felix BrandmayrBOC Group

04:15 - 05:00 Process Management @ DRÄXLMAIER – With Process Excellence 4.0 Equipped for the Future

Silvia Moser Dräxlmaier Group

Business Driven Enterprise Architecture at Marel

Marcel TriepelsMarel Holding B.V.

Start EAM Now: A pragmatic Approach to Setup EAM – First Steps, Large Effects

Kai-Helmut Eckert, Christian HöllwieserBOC Group

ADONIS NPFocus: Operate, Release and Communicate

Daniel BoucheBOC Group

05:00 - 05:45 Starting Points for Corporate Health Promotion – Science Meets Practice

Michaela Drexel / Dr. Elisabeth NöhammerKrankenhaus der Elisabethinen GmbH / UMIT

Getting a Grip: Understanding Your Business from the Ground Up

Colin ParfittDAS Legal Insurance UK

Setting-up and Operating an Integrated Management System of Governance, Risk and Compliance

Frank Follmann, Thomas MüllnerBOC Group

ADOIT – The Tool for Enterprise Architecture Management (EAM): An Overview

Matthias FrenzelBOC Group

starting at 07:00 Dinner

Schönbrunner Schloßstraße EntranceSchloßstraße

Entrance

Orangery

WC

WC WC

WC

Apothekerhof

EntranceOrangerie

Grü

nber

gstra

ße

Break area

Sisi

Sophie

Maria Theresia

Fran

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exhibition area

Lectures will be held in EnglishEN simultaneous translation in English

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Lectures will be held in GermanGER

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KEYNOTES Room: OrangeryDate: Friday, 09th September, 09:00 - 11:00 a.m.Lectures will be held in German, simultaneous translation in English.

09:00 - 09:45 a.m. Case Study: From the Unfavourable Tool to an Indispensable Platform – Process Management in a Highly Decentralised Organisation

Titus Höflich (Divisional Director), Bechtle Managed Services AG

Bechtle AG is a leading Germany based IT service provider with a decentralised structure of more than 100 operational units within the region of Germany, Austria and Switzerland as well as in eleven further European countries. The concept of interconnected decentralisation was developed to optimise the cooperation for cross-company client situations. The presentation gives an overview how process management is used within a highly decentralised organisation experiencing an intensive growth and how it is supported by the mentioned concept. Within this approach, process management changes from an unfavourable tool to an indispensable platform for sustainable development within the company.

11:00 - 11:45 a.m. Successful Process Management - Why Processes Should Be Worked Out Together

Dirk Berger (Speaker Staff Unit Strategy; Organisation Developer and Process Expert PcE), gkv informatik

Regarding to a fast changing IT environment, as well as to modifications concerning requirements of statutory health insurance funds (who are our customers) and necessary internal and external audits, processes are important tools. Stability and professionalism of our service is essential. In our view, corporate understanding of processes and corporate adaptation of needed processes are fundamental. Through an active process management we try to involve all stakeholders, establish a common process documentation, create a sustainable acceptance and ensure success.

09:45 - 10:30 a.m. Digital Transformation: Challenges, Opportunities and Risks

o. Univ. Prof. Prof. h.c. Dr.-Ing. Dimitris Karagiannis (Head of Research Group),University of Vienna, Institute Business Informatics, Research Group Knowledge Engineering

Dr. Martin Petry (Chief Information Officer), Hilti AG

The evolution of the internet to a generic platform and a fully pervasive environment enables an efficient engineering, provision and consumption of digital services. Cloud-based deployment models enable service functionalities for a world-wide user group transparently. The model enables that services are accessible at any time, independent of location and potential processing limitations of the device used. Establishing the basis for novel business models in defining services. All this should take place in the digital transformation process. Is that possible?

10:30 - 11:00 a.m. Coffee Break and Exhibition

BEST PRACTICE LECTURES III Room: OrangeryDate: Friday, 09th September, 11:00 a.m. - 01:15 p.m.Lectures will be held in German, simultaneous translation in English.

12:30 - 01:15 p.m. ADONIS in the Cooperative Financial Services Network of Germany Today and in the Future

Helmut Hötscher (Head of Portfolio and Product Managemet Process & Customer), Fiducia & GAD IT AGMichael Buchberger (Portfolio and Product Manager Process & Customer), Fiducia & GAD IT AG

This contribution presents the use of ADONIS in the Cooperative Financial Services Network of Germany. The interface between ADONIS and the banking system agree21 for the generation of executable procedures in agree21, the extensions in the process modelling towards an integrated process modelling as well as reflections on a changeover to ADONIS NP will be presented.

11:45 a.m. - 12:30 p.m.

Fight the Regulatory Madness!How Can Process Management Make a Contribution?

Nico Teutsch (Authorised Representative, Process and Organisation Management), IKB Deutsche Industriebank AG

The regulatory requirements for companies in the financial service sector are constantly growing with no end in sight. Combined with scarce resources in a more and more difficult market environment the question arises, how an integrated Process Management can contribute to meet upcoming challenges.

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BEST PRACTICE LECTURES V Room: SisiDate: Friday, 09th September, 11:00 a.m. - 01:15 p.m.Lectures will be held in English.

11:45 a.m. - 12:30 p.m. Introduction of Enterprise Architecture Management (EAM) at Hilti

Vaclav Vasicek (Enterprise Architect), Hilti Befestigungstechnik AG

Hilti introduces EAM due to the on-going addition of new applications that need to be tightly integrated into Hilti‘s transactional systems. The concept of “Solid Core and Flexible Boundary“ for integrating transactional and external systems with mobile and web front-end applications will be applied.

11:00 - 11:45 a.m. Improving the “Customer Journey” – Driving Process Excellence through Customer Insights, Process Engineering and Business Architecture Management in AGCS SE

Bernhard Gottwald (Head of Organisation & Business Transformation EMEA, Organisation & Business Transformation), Allianz Global Corporate & Specialty SE

The presentation will demonstrate the experiences within the optimisation of global processes in the context of growth, efficiency and local needs. Process reengineering “customer journey“ insights will be utilised. Via the management of the business architecture the strategy can be translated into customer- centric solutions.

12:30 - 01:15 p.m. IT Architecture Modelling on a Budget

Dan Kaiserman (IT Architecture / Lead Enterprise Architect), Southern Water

Introducing architecture modelling to an organisation can be challenging, especially with a small team and limited funding. Modelling can be a time-consuming process and can be seen as an ivory tower exercise. This presentation will give examples of how to start a modelling initiative and to develop it incrementally, delivering value to the business from an early stage.

BEST PRACTICE LECTURES IV Room: Maria TheresiaDate: Friday, 09th September, 11:00 a.m. - 01:15 p.m.Lectures will be held in German, simultaneous translation in English.

11:45 a.m. - 12:30 p.m. Banking Processes: Target-Oriented Controlling with Key Indicatory

Peter Kukla (Head of Project and Process Management), Raiffeisenlandesbank NÖ-Wien AG

The management of banking processes provides a big challenge to all participants. The focus is on the development of holistic process governance and the establishment of trans-sectoral processes. The definition of process targets and the definition and measurement of key process indicators are fundamental. The presentation also shows the relevant roles and responsibilities in the management of banking processes.

11:00 - 11:45 a.m. The Volksbank Sector in Transformation – The New Org/IT as Partner of the Changes

Markus Schneider (Head of IT Strategy, Architecture & Portfolio), Volksbank Wien AG

The Volksbank sector today is changing and is in a clear period of consolidation, with the objective to form 8 profitable and sustainably stable regional banks in Austria. Following this business strategy, the unit Organisation/IT (Org/IT) has given itself a new structure at the beginning of 2016. Two objectives of the new Org/IT concern the improvement of the maturity level in the areas of Process Management as well as IT Architecture Management and will be explained in detail in the course of the presentation.

12:30 - 01:15 p.m. Combining Business Process Management and Lean Management: An Integrated Approach

Christophe Makni (Head of Business Process Management), Bank J. Safra Sarasin AGJacqueline Stieger (Business Process Manager), Bank J. Safra Sarasin AG

To be the best in your business you need to combine different approaches: the classical BPM approach builds the right basis that is needed to understand and control your business, but to outline your competitors you need to go to the next level by combining innovation leaps and Lean Management.

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11:00 - 11:45 a.m. ADOIT Overview

Enrique Lobo Cruz (Market Development Manager), BOC Group

ADOIT is the ideal information base for all stakeholders from the management to single IT operation managers within Enterprise Architecture Management. With its numerous and role-specific views and reports, quick and informed decisions are possible and the impact of planned changes will be immediately visible.

11:45 a.m. - 12:30 p.m. ADONIS NP Overview

Enrique Lobo Cruz (Market Development Manager), BOC Group

ADONIS NP provides a flexible framework upon which companies can design and mature their process management programme while gaining control and ownership of their information. The fully web-based process modelling and analysis application truly enables companies to enjoy the benefits of process management in a scalable, effective and sustainable way.

TOOL DEMOS Room: SophieDate: Friday, 09th September, 11:00 a.m. - 01:15 p.m.Lectures will be held in German or in English.

12:30 - 01:15 p.m. ADONIS NP Focus: Governance, Risk and Compliance

Erik Guschlbauer (GRC Service Manager), BOC GroupThomas Müllner (Senior Management Consultant), BOC Group

After highlighting the main features of our latest ADONIS NP releases this tool demo concentrates on the range of functions regarding the areas Governance, Risk and Compliance. In the course of the presentation interdependencies of processes, risks, controls and their assets are explained and we demonstrate how the various stakeholders in your organisation benefit from our specialised dashboards.

More than 20 years of experience on how Strategy, Business and IT cooperate successfully.

MAKE BUSINESS WORKwww.boc-group.com

More than 35.000 installations in over 80 countries

More than 5.000 projects

in 20 years

0% outsourcing, 100% independent

ADOSCORE

ADOIT

ADOLOGADONIS

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EN

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CONFERENCE PROGRAMMEFriday

KeynotesOrangery

09:00 - 09:45 Case Study: From the Unfavourable Tool to an Indispensable Platform –Process Management in a Highly Decentralised Organisation

Titus HöflichBechtle Managed Services AG

09:45 - 10:30 Digital Transformation: Challenges, Opportunities and Risk

o. Univ. Prof. Prof. h.c. Dr.-Ing. Dimitris Karagiannis, University of ViennaDr. Martin Petry, Hilti AG

10:30 - 11:00 Coffee BreakBest Practice Lectures III

OrangeryBest Practice Lectures IV

Maria TheresiaBest Practice Lectures V

SisiTool Demos

Sophie

11:00 - 11:45 Successful Process Management – Why Processes Should Be Developed Together

Dirk Bergergkv informatik

The Volksbank Sector in Transformation – The New Org/IT as Partner of Changes

Markus SchneiderVolksbank Wien AG

Improving the “Customer Journey” – Driving Process Excel-lence through Customer Insights, Process Engineering and

Business Architecture Management in AGCS SE

Bernhard GottwaldAllianz Global Corporate & Specialty SE

ADOIT Overview

Enrique Lobo CruzBOC Group

11:45 - 12:30 Fight the Regulatory Madness! How Can Process Management Make a Contribution?

Nico TeutschIKB Deutsche Industriebank AG

Banking Processes: Target-Oriented Controlling with Key Indicatory

Peter KuklaRaiffeisenlandesbank NÖ-Wien AG

Introduction of Enterprise Architecture Management (EAM) at Hilti

Vaclav VasicekHilti Befestigungstechnik AG

ADONIS NP Overview

Enrique Lobo CruzBOC Group

12:30 - 01:15 ADONIS in the Cooperative Financial Services Network Germany Today and in the Future

Helmut Hötscher, Michael BuchbergerFiducia & GAD IT AG

Combining Business Process Management and Lean Management: An Integrated Approach

Christophe Makni, Jacqueline StiegerBank J. Safra Sarasin AG

IT Architecture Modelling on a Budget

Dan KaisermanSouthern Water

ADONIS NPFocus: Governance, Risk and Compliance

Erik Guschlbauer, Thomas MüllnerBOC Group

01:15 - 01:45 Closing Speech / Orangery

starting at 02:00 Lunch & Get Together

Schönbrunner Schloßstraße EntranceSchloßstraße

Entrance

Orangery

WC

WC WC

WC

Apothekerhof

EntranceOrangerie

Grü

nber

gstra

ße

Break area

Sisi

Sophie

Maria Theresia

Fran

z Jo

seph

exhibition area

Lectures will be held in GermanGER Lectures will be held in EnglishEN simultaneous translation in English

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IMPRESSIONS FROM THE STRATEGIC PARTNER MEETING 2014

24Imprint and copyright: publisher and manufacturer: BOC Products & Services AG, place of publishing and manufacturing: Vienna, Austria; https://www.boc-group.com/imprint/

www.boc-group.com/SPM-2016

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