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>2299' <3699' >4609'DELL DIMENSIONo XPS D300300MHz PENTIUMv 0 PROCESSOR

Mini Tower Model64MB SDRAM Memory512KB Integrated l2 Cache6.4GB Ultra ATA Hard Drive17" 1000LS Monitor (15.9" v.i.s.)STB nVidia 4MB AGP Video Card32X MAX' Variable CD-ROM DriveIntegrated Yamaha Wave Table SoundAltec Lansing ACS-90 Speakers56K Capable' US Robotics x2 ModemMicrosoft' Windows' 95/30 Days Free SupportMicrosoft Home Essentials 98ivPAfee Viruscan 3.13 Year Limited Warranty'

* Upgrade to e 19 tM0HS Monitor /129 vi.u./ edd 9390* Upgrade to a 0.4GB Okra ATA Herd Drive add Syg

OCensnteer leasing also available, call for details.

DELL DIMENSION XPS R360NEWI 360MHz PENTTUM 0 PROCESSOR

Mini Tower Model64MB SDRAM Memory512KB Integrated (2 Cache0.4GB Ultra ATA Hard Drive19" 1200HS Monitor (17.9" v.i.s.)Diamond Permidia2 BMB AGP Video Card32X MAX' Variable CD-ROM DriveNEW! Turtle Beach Montego A3D-64 PCI Sound CardAltec Lansing ACS-295 Speakers w/Subwoofer56K Capable' US Robotics x2 WinModemMicrosoft Windows 05/30 Days Free SupportMicrosoft Home Essentials 98M'Afee Viruscan 3.13 Year Umited Warranty"

* Upgrade to tbe NEW 4NMHz Pentium H Processor edd 0230* Upgrade to e 10. 1GB Uiun ATA Hard Drive /7M0 APM/ add S190

DELL DIMENSION XPS R400NEW! egIBHz PENllglg 0 PROCESSORMini Tower Model64MB SDRAM Memory512KB Integrated l2 CacheNEW! 16.8GB Ultra ATA Hard Drive19" 1200HS Monitor (17.9" v.i.s.)STB nVidia 4MB AGP Video CardDVD II DriveNEW! Turtle Beach Montego A3D-64 PCI Sound CardAltec Lansing ACS-495 Full Dolby Surround Sound Speakers w/Subwoofer56K Capablex US Robotics x2 WinModemMicrosoft Windows 95/30 Days Free SupportMicrosoft Office 97 Small Business Edition w/BookshelfM'Afee Viruscan 3.13 Year Limited Warranty'

* Upgrade to 120NB SDAAM Memory add 3249* Add en Iomege Zip tggNB IDE Intenrai Drive wbb One Csrtridge

for S120

<2290' >2999' >3790'DELL DIMENSION XPS D266266MHz PENTIUM ll PROCESSOR

64MB SDRAM Memory512KB Integrated L2 Cache4.3GB Hard Drive15 800LS Monitor (13.7" v.i.s.)STB nVidia 4MB AGP Video Card32X MAX' Variable CD-ROM DdveMicrosoft Windows 95/30 Days Free SupportMicrosoft Office 97 Small Business Edition w/Booksheff3 Year Limited Warranty"

* Add s 3Com' 3C900 PCI Combo Network Cenf for 3120* Add Yemaba 32 Wave Table Sound and Altos teasing ACS-90

Speakers for 9120

DEll DIMENSION XPS D333333MHz PENTIUM 0 PROCESSOR

64MB SDRAM Memory512KB Integrated L2 Cache6.4GB Ultra ATA Hard Drive17 1000LS Monitor (15.9 v.i.s.)Diamond Permidia2 BMB AGP Video Card32X MAX' Variable CD-ROM DriveIntegrated Yamaha Wave Table SoundAltec lansing ACS-90 Speakers56K Capable' US Robotics x2 WinModemMicrosoft Windows 95/30 Days Free SupportMicrosoft Offfce 97 Small Business Edition w/Bookshelf3 Year Limited Warranty'

* Subslffute x2 WinNodem krr a 3Com3C909 NYtgg PCI Network CantAt No Cbarge

+ Upgmde ar a ty tgMHS Trinieoa' Monitor (100 vi.s J add 3220

DEll DIMENSION XPS R360NEWI 300MHz PENTRI0!I 0 PROCESSOR

64MB SDRAM Memory512KB integrated L2 CacheNEW! 10.1GB Ultra ATA Hard Dnve (7200 RPM)19 1200HS Nlonitor (17.9 v.i.s.)Diamond Permidia2 BMB AGP Video Card32X MA)P Variable CD-ROM DdveIntegrated Yamaha Wave Table SoundAltec Lansing ACS-90 Speakers56K Capable" US Robotics x2 ModemMicrosoft Windows 95/30 Days Free SupportMicrosoft Office 97 Small Business Edition w/Bookshelf3 Year Limited Warranty"

* Upgrade to 120MB SDAAN add 3249* Upgrade to 3 Year Next Business Day On-Site' Sunrise edd S129

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•$3899' 1 -SOO-75F4F9$• • I

DELL INSPIRON 3200 D2XIXTNEW) 233MHz MOBILE PENTIUM H PROCESSOR

13.3 SVGA Active Matrix Colour Display (1024x760)32MB SDRAM Memory512KB L2 Pipeline Burst Cache3.2GB Ultra ATA Hard DriveModular Options Bay accepts 24X MAX' Variable CD-ROM,

3.5" Floppy Drive (both included) or optional 2nd Lithium-ion BatteryPCI Bus with 120-Bit Graphics Accelerator3D Stereo Surround Sound with Yamaha Software Wave TableSmart Lithium-ion BatteryNylon Carrying CaseUnder 7 Pounds"Microsoft Windows 95/30 Days Free SupportMicrosoft Office 97 Small Business EditionExtendable One Year Umited Warranty"

* Upgrade to tbe NEW! MSMHZ Mobile Pentium H Pmcessersdd 9200

* Upgrade to a 40GB Hant Drive edd S140

DELL INSPIRON 3200 D266XTNEW( 266MHz MOBILE PENTIUM 0 PROCESSOR

133 XGA Active Matrix Colour Display (1024x760)64MB SDRAM Memory512KB L2 Pipeline Burst Cache4.0GB Ultra ATA Hard DriveModular Options Bay accepts 24X MAX' Variable CD-ROM,

3.5" Floppy Drive (both included) or optional 2nd Lithium-ion BatteryPCI Bus with 120-Bit Graphics Accelerator3D Stereo Surround Sound with Yamaha Software Wave TableSmart Lithium-ion Battery56K Capable XJACK Fax ModemNylon Carrying CaseUnder 7 PoundsMicrosoft Windows 95/30 Days Free SupportMicrosoft Otlice 97 Small Business EditionExtendable One Year Limited Warranty"

* Add e Second tgbium-lon Battery for 9199* Add en Advanced Port Aepiicator for S199

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Mon-Fri Sam-10pm EST • Sat 10am-6pm EST• Sun 12pm-5pm EST • 1-800-387-5754 en franglais

wwgky.dell.e60/store

ss xz products are capable of 56Kbps downloads. Due to FCC Iles that restrict power ouuxrr, however, current download speeds vv limited to 53Kbps. Upload speeds are limited ta 3zsxbrx. Actual speeds mar vary depending on line conditions. *Non-Discountable price.oleannq arranged byDell Financial senrices canada, an indeperxhnt entity, ro qvassed business comers only. Lease price based on a 36-month lease. OAc. First monthly lease payment due prior to delivery. Fair market value buyout ar expirr of lease. '0SHlpplNG ANo AppLlcABLE TAxEs NOT INGLI!oto. umuedtime offer prices and speciscav'me valid in canada vnb and subject ro change without novce. Software does not include dacumenrauon and may differ from retail version. -system weight with floppy dmre in aruons bar 4 ox ute senrice may not be available in cenain rvvore areas. '12x/Min..' sx/Min., 't4x/Min cell. tie oes logo, oimensian am pawerEdge are registered trademarks and latitude, Inspirvn and the t logo are trademarks or oeu Computer Cvrpwauox Intel, tie Intel Inside logo and pentium sv registered trademarks and MMX is 4 sademark ar Intel Corporauan. MIcrasaft,windows and Bautoffice are registered trademarks and InlelliMvuse is a vvdemarx of Microsoft carporauon scorn and trxerlink are egistered trademarks of scorn carrorarion. Trinitran is a registered trademark vr sony canwradon. XJACK k a registered vademark af U.s. Rabotks Mobilecommunications corp. All other trademarks and registered trademarks are the cmperrr of their respecuve holders. rthis limited time offer available far purchases made anlins from sam Esr Tuesday, May 5e, until spm tsT Friday, May 15th, 1998. v For a complete copy of our Guarantees or sottedwarranties please write e Dell Canada, 155 Gordon Baker Road, Suits 501, Narrx York, Ontario. Mzn 3N5. @1 998 Dell Computer Corporation. ru rights reserrad.

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"In a graphics-intensive ad agency like ours, we demand outstandingimage performance. That's why we buy the Optl'cIuest® V Series monitors-

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Corporate names and trademarks stated herein are the properly of their respective componies.circe rhrr Iwr I'eecerrhrr I e~j ! rrrr r rrrrr row rrr i'~ I<so Co pyright I 1998, Vtewsonic Corporakon. All rights reserved. Specifications subject to change without notice.

>2F90' >3609' >4699'QEllw QIME0(SIDNo XPS Q30031IMHz PENTIUMo il PROCESSOR

Mini Tower Model64MB SDRAM Memory5'12KB Integrated L2 Cache6.4GB Ultra ATA Hard Drive17 1NBLS Manitm(15D vds.)STB nVidia 4MB AGP Video Card32X M/UP Variable CO-ROM DriveIntegrated Yamaha Wave Table SoundAltec Lansing ACS-80 Speakers56K Capable" US Rabotics x2 ModemMicrosoft' Windmus' 95/30 Days Free SuppnrtMicrosoft Home Essentials 88kfPAfee Viruscan 3.13 Year Limited Warranty'

m Upgrade to s 10 12NHS Muuyoy ffys/ vis./sdd $P80w Upgmds to s 04GB Uays ATA Hsnf Drive odd $70

OCuasataer leasing alan available, call fer Gutai(s.

QEll QIIIIIHIISIQ)8 XPS R350NEWI 356MHz PENTIUM H PROCESSOR

Mini Tower Model64MB SDRAM Memory512KB Integrated 12 Cache8.4GB Ultra ATA Hard Oriive19 12NHS Hlanitor (f 7$' v.is,)Diamond Permidia2 BMB AGP Video Card32X MAX' Variable CD-ROM DriveNEW! TurOe Beach Blentaga A3044 PCI Sound ConfAitec Lansing ACS-295 Speakers w/Subwoofer56K Capable' US Robotics x2 WinModemMicrosoft Windows 95/30 Days Free SupportMicrosoft Home Essenfials NM'Afee Viruscan 3.13 Year Limited Warranty"

w Upgrade to tbe NEW 4NMHz Pentimu B Prucussuysdd $238* Upyrsde ta s fa 1GB Ultra ATA Hunt Driv /13N BPM/ sdd $180

QEll QIMENSIQ(0 XPS D400NEWI NBINHz PENTTBM O PROCESSORMini Tower Mndel64MB SDRAM Memory512KB integrated i2 CacheNEW! I BROS Ultra ATA Hard Drive18 12NHS Manitor(17D vis.)STB nVidia 4MB AGP Video CardDVD II DmreNEWI Tmtle Beach Montage ATD44 PCI Sound CardAitec Lansing ACS-495 Full Doiby Surround Sound Speakers w/Subwoofer56K Capable' US Robobcs x2 WinModemMicrosoft Windows 95/30 Days Free SupportIaicrmmft OBioe 87 Small Business Edition w/BooksheffM'Afee Viruscan 3.13 Year Limited Warranty'

* Upgmde to 138MB SDHAM Memory add S240+ Add as Iomsgs Zip 1NMB IDE Interns/ Drive wiS One Cartridge

for S128

<3X99'QEL Q(W)E0)S(D(8 XPS Q300266MHz PENTIUM II PROCESSOR

64MB SDRAM Memory512KB integrated L2 Cache4.3GB Hard Drive15 NHLS Monitor (13.7 v.is.)STB nVidia 4MB AGP Video Card32X MAX' Variable CD-ROM DriveMicrosoft Windows 95/30 Days Free SupportMiorosnft Ogice 87 Smafl Business Ed)Ban w/Bookshelf3 Year Umited Warranty'

* Add s 3Com' SCSN PCI Combo Network Curd for S138m Add Ysmabs 32 Weve Tsbis Sauud umt Aitsc Isusiug ACS-N

Speakers for S120

Qfll QIMEIISIQN XPS Q333333MH3 PENTIUM Il PROCESSOR

64MB SORAM Memary512KB Integrated L2 Cache6.4GB Ultra ATA Hard Drive17 1NNLS Monitor (15.8 vz.s.)Diamond Permidia2 BMB AGP Video Card32X MAX' Variable CD-ROM DriveIntegrated Yamaha Wave Table SoundAitec Lansing ACS-90 Speakers56K Capable' LIS Robotics x2 WinModemMicrosoft Windows 95/30 Days Free SupportMicrosoft OIRco 87 Small Business Edition w/Bookshelf3 Year Limited Warranty'

* Substitute u2 WinModem fsy s 3Ccm3CgN 18/IN PCI Netwmk CurdAt No Charge

+ Upgrade to s 11 INNHS Tnuiuos' Monitor i10 0 ui.s/ sdd $220

DEll DIME(NIQH XPS R300HWI 350MHz PENITUM D PROCESSOR

64MB SDRAM Memory512KB integrated L2 CacheNEWI 18.1OB HHra ATA Hard Drive P2N RP68)18 1280HSMonttar(17.8 vd.s.)Diamond Permidia2 BMB AGP Video Card32X MAX' Variable CD-ROM DriveIntegrated Yamaha Wave Table SoundAltec Lansing ACS-90 Speakers56K Capable' US Robodcs x2 ModemMicrosoft Wmdaws 95/30 Days Free SupportMictosaa OHice 878maR Busiaess Edifion w/Baahshelf3 Year Limited Warranty"

* Upgrsds to 120MB SDBAM odd $248* Upgrade ta 3 Year Neuf Busisoss Dsy Ds-Site'Socius sdd S128

>3499' >5099' • •

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1-800-843-7395DELL POWEREDOEe 22N SERVER2XIIWlz PENHUM 0 PROCESSOR(Expendable to Dual Processor)51 2KB Dedicated L2 Cache per Processor64MB EDO ECC MemoryDual Integrated PCI Ultra/Wide SCSI-3 Controller4GB Ultra/Wide SCSI-3 Hard Drive24X Max/12X Min Variable SCSI CD-ROM DriveIntel Pro/1 008 PCI Ethernet AdapterHP Openview Network Node Manager SE v3.03 Yearn of NOD On-Site' ServiceTx24 Dedicated Server Hardware Technical Telephone Support

w 14fyradetesNNibard@mambf$400w AddrmsgMS SirdbrmMcuduy(137ufs/fm$470

DHL POWEREDOE 23N SERVERNEWI 350MHz PENTIUM H PROCESSOR(Expendable to Dual Processor)

512KB Dedicated i2 Cache per Processor128HIB EDO ECC MemoryDual Integrated PCI Ultra/Wide SCSI-3 Controller4GB Ultra/Wide SCSI-3 Hard Drive24X Max/12X Min Variable SCSI CO-ROM Diiveintel Pro/1006 PCI mahomet AdapterHP Openview Network Node Manager SE v3.03 Years ol NOD On-Site' Service7x24 Dedicated Server Hardware Technicai Telephone Support

* Upgrade ts s 4NMHZPcntium B Precessoy add $4N* Add s Second 4GB Uiua WiCk SCSI-3 Hant Dmm for S800

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Moll-Fri Sam-16pm EST • Sat 10am-Bpm EST• Sun 12pm-5pm EST • 1-800-387-5754 en fran@ is

HrgMw.dell.s88/store

fu sz piaducts aie mumble of 58Kbps doundomu cue to Fcc rules that restrict pawer outpuL howeym, cuuem download speeds are limited to 53xbps upload speeds are limited to 33.5fthps. Actual speeds may very depending on line condidons. 'Non.oiscountable price. Otaosmn arranged byDell Financial Senrices Canada an indepandmt entity to qualifiad business customers only Lease price bawl on a 35 mmtm lease. OAC First monSly lease pennant due pdar to delbnuy fair market value buyout at expiry of lease. 'OSHlpnne yuta ApptfCABlz TAXES NOT fnCLLIOEO. Lmdmdtine offer, prices and specificatians valid in canada mtly and subject to change without notice. software does eminuuda docunmntauon and nwy diver fmm mmil vemion. system weight with soppy drive m opuons bay.is thvsim wvice may not be available in certain mmute aieas. 'ttx/Min..' sx/Min., '1 sfuM'm. nell, um Dell lago, oimensien and powmistua are mgisleiad iiadamaiks and latitude. Insp iten and Iha E logo are tradanwbs of cell computer corporation. Intel, the Intel Inside logo and pentium are registered tiadenwss and MIN is a oadamarh of Inlet corporation. MicmsofLwindows and eactolrice aia registered ~ an d ImelliMouse is a uademaik of hrnsoson ~ . 3com and Bhertits am registered iiaaarss ol 3com coporadan Tdnition is a iaoistemd uadema* ofseny corporation XJAcx is a registered iademaih of U.s. noboiics Mobilecousnunicadons cmp yut mhai trademarks and egistmed ademaiss are the faopmty of dmii respective holders tibi a limited tins offer available for purchaum made online from gam tsy Tuesday fvtay 5th wnil spm Esf Friday May lsth, 1 gut v Fm a complme espy of mu Guarantees ei Limitedwarranties please wme m cell canada. t55 Gmdmt Baker Road, suite 50i. Neth yars,ontario. fvfzn 3n5, cftsm oeu computer oipoat'nm. Ag tights iesmved.~ AO CO ECIII

iafft(pentlumml

• • 4 I

GREATER TORONTO EDITION • JUNE '98

F EA T U R E S

46 The well-outfitted home office24 Road map to mobile computing26 Mobile Pentium II for notebooks30 Wireless modem, handheld PC a natural fit40 W ireless datacomm nearly there

44 Wisdom for the road

54 M ultifunction units:

82 Ergonomics: obeying the natural laws of work84 The promise and peril of all-in-one88 Big firms target small networking solutions

89 Receive faxes, even with your PC offwp 32 The fastest Pentium Ils

Slicing and dicing their way into your workspace

Equipping and setting up a workspace that works

Get ready to become obsolete — again!

38 The fastest Pentium lls surveypV

N EW S 8 R E V I E W SKZEKZ9

18 Lexmark morphs printer into copier 109 Virtual PC revisited

enhances compatibilityPC emulator revs performance,Optra S line is revamped

21 Chalk up another for DaveDave Chalk's Computer Show redux

112 Tools for tackling email traffic

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65 Protecting your database in the Digital Age

70 M ake-it-easy computer books flourish

74 Catalyst extends time to deal with Y2K bug76 Netcom's Mike Kologinski in conversation

79 Small businesses failure and how to avoid it81 IBM unveils PCs, servers

115 Creative Wonders titles distinctiveMadeline and School House Rockreleases packed with activities

116 Reader Rabbit entertains and educatesNew releases address general and targeted learning

117 Gloria Chang's top ten Titanic sites

90 Computer: dim the lights

92 350/400 MHz Pentium II chips

EK82E393 A keyboard solution for the Palm Pilot

94 M icrosoft Publisher 98 better, not bigger

96 Windows 98 orientationA guide to Microsoft's new OS

Home automation with IBM Home Director 118 Weaving your own Web site: Part XXXIII

120 Templates save time, provide consistency

~ i i g122 Game developer's guide truly comprehensive

132 My name is John/Jane Doeand I'm an Internet addict

C OMING UP I N G RE A TER T O R O NTO E D I T I O NJut.v 1998

Dlgitol still canterns nnrl photogrnphyAffordable notebooks • Honte creativity software

A monitor for your wall: Plat ponelsAd Deadline Tue., May 26Distribution F r i ., Jun. 12

Wlrerl World: Can your office be the bench house?

The secure computer. Encryption, virus checkersAd Deadline M on., Jun. 29Distribution Fri. Jul. 17

Aucusv 1998 SEPTEMBER 1998Back to school: Computers ineducationPCs for shrdenrs • Video confererrchrgCo»rputer-based career development

Ad Deadline T u e., Jul, 28Distribution Fri . , Aug. 14

Call Now(O'I 6) SSS-1580

for advertisinginformation

l'<I ' l ' j I ,'l 7' monitors • ISP list

rvm -4:jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcP.ca y',..Jov

Road weaarlerTo those of youwho must travelas part of mak-ing a living, I tipmy hat. I don' ttravel a lot, butit's enough togive m e anappreciation ofthe trials facedby people who

have to do this sort of thing every month, orevery week.

Since part of my job is trying to figure outhow technologies are supposed to help us, Itreat each trip as an experiment. My currentpre-occupation is with finding the minimumamount of computing gear I can take with meand still be able to do what I need to do. Since1990, I' ve always traveled with a laptop com-puter, but my most recent trip — to Lexington,Kent,, for a factory tour and media briefing,sponsored by Lexmark Canada — was the firsttime in eight years I didn't pack one.

But I was not totally without computingpower. I took the Mobilon HC4500 on loanfrom Sharp Canada, This 450 g (I lb.) hand-held uses the Windows CE 2.0 operating sys-tem, has a readable color screen, a built-inmodem and digital voice recorder, a keyboardthat's a bit better than most in its breed — oh,and a digital camera that attaches to the PCCard slot.

For the functions that I normally per-formed on the road with my notebook com-puter — checking email and writing or edit-

rule.

ing — the handheld was an interesting substi-tute. In some respects it was better. Theinstant-on nature of the unit, for example,made it much more convenient to quicklycheck email or fire up the word processor andtype a note.

One limitation of Windows CE machinesis their inability to power PC Card modemsfor more than just a few minutes. Sharp'sbuilt-in modem gives the unit a definiteadvantage in this department.

The handheld also showed some poten-tial as a notepad replacement. I used it to takenotes during some'of the briefings, some-thing I would never have considered doingwith a notebook PC.

On the not-so-great side, any of thesehandheld devices make'a lousy word proces-sor because of the cramped keyboard and tinykeys. TCP co n tr ibuting e d i tor, G eofWheelwright, silenced a group of doubters ina tradeshow media room one year by actuallytouch-typing on his handheld Psion.However, he's the exception that proves the

From previous testing, I'd determinedthat the digital recorder wasn't practical touse in this situation. Used by itself, therecorder produced poor though usablerecordings, somewhat worse than a mini-cassette voice recorder. When trying torecord and type at the same time, however,the unit only records the clicks from the key-board.

I used the digital camera attachment spar-ingly, mainly because it drains the batterywithin several minutes. However, on the trip

back, with a couple of hours tokill in Chicago, I snapped off acouple of shots in the airport.

Data aCCeSSibility VR, PCproductivityDoes this have anything to dowith the real work world? Ithink it does. As companiesdecentralize and downsize,more of us will find ourselvesworking in places beyond the10 by 10 foot cubide that pre-viously defined office l i fe.Technology forecaster, theGartner Group, projects thatby 2001, 60 million workersworldwide will "regularly workoutside the boundaries of theenterprise." Other researchpredicts that over the next five

tion.

years 85 percent of information technologydepartments in corporations will be'support-ing an extended workforce. That's a lot oftelecommuters. And out of predictions likethese come market projections — that thehandheld computer market will be worthUS$1.77 billion by the year 2002.

In the past we usually thought of mobilecomputing in terms of a fully functioningdesktop computer that was morphed into apackage we could easily carry around. Today,we' re beginning to think of mobile comput-ing in terms of a broad spectrum of devicesthat serve a broad range of needs. In otherwords, not everyone who needs portablecomputing needs it for the same reason.Many people will still want or need the sametools and power on the road that they haveon their desks. But many others will onlyneed occasional access to specific informa-

We' re just at the beginning of a transitionin the way we think of mobile computingand data. The computing device is becomingless important than the data it allows accessto. The phenomenal success of the Palm Pilottells us that you don't need a TFT screen anda multi-gigabyte hard drive to build a usefulmobile device.

Some organizations are already treadingdown this path. I recently received a newsrelease describing how City of Edmontoninspectors, equipped with handheld comput-ers and cellular modems, create and filereports from the field. The city is among 25organizations being recognized this year bythe Smithsonian Institution for innovativeuse of remote access techonology.

As people begin contemplating theInternet as a vast storage device, the crucialfeature of mobile devices will be connectivity,not horsepower. One of TCP's freelance writ-ers has ongoing problems with his email, sohe sometimes files his stories to his Web page.When I want to see his submission, I use aWeb browser as a file manager.

It shouldn't be surprising, then, thatMicrosoft chose to marry the Windows inter-face with a Web browser metaphor forWindows 98. When data resides everywhere,it makes less sense to have one data accesssystem for local data and another for remotedata.

Interesting times ahead,

David Tanaka,Editor

With a digital camera inserted in iiP PC Card slot, Sharp's IobilonIIC4500 haadhelal PC helped editor David TaBaka kill time IBChicano'B O'HBTB airport. The Joy waP short-lived, however, aP thecamera drained the battery IITP in a malter of minutes.

ERBRPCRPR WIIBER Andreia Jardim, andreia@cpon.corn

'Cqli7PUiii PJJPiiVolume11, No. 6, June 1998

PBIERIER/EEECPTIEE EPITBB J. David Rihm, dritterOcpon.cornEBITBB David Tanaha davidOcp caEEEITERT EPITPR Megan Johnston, meganjOcp.caTEET IlBE Steve HalindaCBRTRIBPTPI EEITPBB Goof Wheelwright, Jeff EvansCREEP LIE ERT Wendy Gordon Mcl llislerPEIIREIRE PPPIEEIER/EBITPR Dooglas AlderTNQIITO OFI'ICEgg Atlanhc Ave., Suite 2gg, 7oronto, DN M6K 3JEPhone:(416) sgg-t58g, Fax:(416} 588-t574EEPCIITE PPEUEREB E PEPEREL MEEEEER Fmnk Shonilrer, fshoAi NOcpon.corn

EET ECCEIRN ETEPEBER Bill YoungTPRPRIP lB EEIEE Rob Cravdord, Joanna Dickie, onsales@cpon.corn 'sEEIEE ETRINIT7ara Ariano

' j

l%IEPCTIER Helga Stilt, Nelta Pascal,7ed AossellCIRCPLETIPR ETEREEER Charles Oliver, chariesetcpon.corn tpCICIRIIPB AESIETIIRIR Sarmistha Rol Scott RiceBRTERIP, EPEBEc, ETQBTIc IETP I-Mglgs-3517

I PWraEBL OERCEttii-36g Notre Dame Street West, Montreal, Dc, HTY 179 'jPhonm(st a) 8434710, Fax (514j 843-3484EBERIETRETBR B CIRCPINIPR Melanic tartvee, distr thegoebecmicrocomMBRTREEL EPEE EEIEE Bill Lowson, mtlsales@cpon.cornPRERPCTIPR Pierre Craty, prorOtoehecmtcro.corn

OITBWE OETECE303-Igg St. Patrick Street Dlhnm, DN, K1N 5t5Phone: (613) 789-6431, Fax: (613) 7gg4433BTTNB CELEB IE REEEB Chris Cole o'PTTNR NEE EEIEE Scott PtcrmloPRPBPCTIPR Paul DovernetIIEEIEu OEEICE1Dilton Ave., Hatttax, NS, 63M 3YBPhone: (ggE) 451-0121 Phone l Fas: (902) rt51439D ': i»

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CIRCIILBTIPI Total RaRornd ClotdoRon EETJEEILETTERS g$Concerned about Year 2000Set the clock in your computer to Dec. 31,1999 at 10 minutes to midnight. Turn offthe machine and take a coffee break. Whenyou come back, turn on the machine andtry running some programs. More than halfof the machines we depend on will experi-ence problems. (see "Gambling with themillennium" in the April '98 issue)

Even if your machine passes this simpletest, what about the machines at youraccountant's office, your insurer's office, orat the municipal office? Do you know ifthey have taken corrective measures?

When I talk to people about Y2K [theYear 2000 problem or Millennium Bugt theydon't believe they have a problem or thatthey will be affected. That is like saying yourend of the boat is not leaking.

Your accountant can tell you that run-

ning a business requires cash flow. If yourown house is in order, but companies youdepend on can not supply you with prod-uct, or you are not getting paid by your cus-tomers, you have a cash flow problem.

When you have to use the courts to rec-tify the situation, you will need records.When computers do not keep those records,we all have a problem.

If people had been told in December of

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1997 that a catastrophic ice storm was wait-ing for them right after New Year' s, howmany would have taken defensive mea-sures?

The airplanes will fly OK but they will beconcerned about scheduling landings. Don' tcheck your luggage, and be prepared to paycash. If a foreign country is involved, pack a

Continued on page 8

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To have tg issues ol The Computer Paper mailed directly lo your home (in Canadaj,send a cheque for S29.95 to Suite pTOD-99 ltlangc Ave., Toronto, Dntario MBc Stg.American aobscriptions please send $75 in US Funds. Dvemeas please send $135Canadtmt (limt ctass).The Comparer paper is published monthly by Canada Computer Paper tnc. All rightsreserved. Reprodocgoninrvhote or in pari without the permission ot the poblishrv isstrictly prohibited. The opinions expressed in articles are notnemssarily those ol the publisher. informagon presented here is compiled hornsource believed to be accurate, however, the publisher assumes no responsibility tererrars or omissions.The poblisher resenres Ihe right lo retose ads of a sesoal tv violent nature,or ads vrhIch may be deemed to per pehrale sextml or racial stereotypes. SpecrTrcalllads retemng to Adult Sogvrare or X-rated software will be refused, The publisherreserves Ere right to be Ihe final judge otvrhat is oonsidered appropriate. For a copy etora Ioll policy please cantata your sates representalho.

BIPTIR CPMRRRE EBmPR Vamo rarer gg,ggg'l lRERTE EPmPRE Calgary 3g,gggITotrd Eg,gggi Edmonton 3g,gggPRIIREBPTIPR Sasaatoon,Regina.Winnipeg,Brendan 32,gggRREEIER TBRPRTB EPITIPR Greater Toronto Itg,ggg'EEEITEIN PBITIBBP Montreal sg,ggg'I7otal Its.ggg) Dttaem Tg,ggg'' CClP audited Attantic 25,ggg'E-IIIIL

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LETTERS a@ jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

Continued frofn page 6

tent and rations.Pick a sector and imagine what your life

will be like when it can not meet its obliga-

When motivated, Canadians repeatedlyhave demonstrated their strength of wi l l ,resilience, generosity and sense of communi-ty. We can enhance those admirable charac-teristics with research and preparedness. Atthe very least it is our civic duty to call

Industry Canada and ask for the report A callfor Action [available at Industry Canada'sWeb site, http: //strategis.ic.gc.ca/sos2000].

The more people that read that report,the better we will all be for it. To quote thereport " I t i s a matter of grave nationalimportance."

Robert Pollock

Mutations don't implygenetic engineeringI read with great interest the May '98 article,

"Viruses spontaneously mutating, expertsays" by Jeff Evans.

Mr. Evans did an excellent job explainingthe "mutation" or spontaneous "cross breed-ing" of macro viruses and the potentialthreat which they might pose to data on net-works. However, he overstepped himself inhis closing paragraph when he tried to drawa parallel (and sound a warning) betweensuch mutations and genetic engineering.

I don't belittle the potential dangers ofgene splicing, and agree that this should be

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done with the knowledge that final out-comes cannot be predicted with absoluteaccuracy. However, the cyber mutationmodel most closely resembles the naturalprocess of genetic mutation. Should we beconcerned with the natural process? Yes, ofcourse (the antibiotic resistant strains ofbacteria which have evolved are proof ofthis). However, since the macro virus modelmore closely resembles the natural model, itis not appropriate to use it as a warningabout the potential consequences of geneticengineering

Perhaps the more accurate and interest-ing issue to ponder in closing would havebeen the potential for some sort of cyberevolution. Of course genetic evolutiontakes place on an incredibly long t imescale, but with the accelerated timeline ofcomputing, we could perhaps see somevery interesting (or frightening) results inthe decades to come.

Lance Clarke

Cheap shot at Linux inappropriateYour article on hard drives in your May 1998issue said that "if you' re in the majority, youmost likely aren't familiar with Linux, norwould you want to be." As a student in com-puter science who does not use Linux butrecognizes its powerful advantages, I takeoffense at this remark.

Why would one not want to be familiarwith Linux? In many ways it is far superior,technically, to any flavor of Windows, hasfewer bugs, greater response time to bugs,and, to top it all off, it and most applica-tions that run under it are free and havetheir source code publicly available. Itssuperiority lies in the fact that Linux carrieswith it the same advantages of any UNIX,those being greater modularity, a more flex-ible kernel, and better. functionality forhigh-end users.

The average users who make up themajority should be interested in Linux sinceit is quickly becoming easier to use, perhapsmore so than Windows, is cheaper to operateon orders of magnitude and presents fewerlearning barriers to new users.

It is understandable why a publicationthat makes its money from advertisingwould overlook the advantages of free soft-ware, but it is misleading to the reader toignore the power and convenience provid-ed by a large worldwide development com-munity.

Ian Stevens

DT replies: Yott are correct. The comfnent aboutLinttx tvas a cheap shot, and should liave elidedup as 0 snippet on the editing floor.

Reader gripesover Symantec commentWe (the users of Winfax all over the world)would appreciate forwarding this to theSymantec general manager of Canada.

Dear Mr. Monnette,I wish you would have visited your own

company's newsgroup (with regards toWinfax 8.0/8.03) before stating [see "In con-versation: Chris Monnette, Canadian generalmanager of Symantec Corp." in the May '98issue) that Winfax was an "extremely good,stable product." The articles in this news-group would help you realize how exasperat-ed and disgusted several users are with thestate of Winfax today as well as the supportthey receive from your tech support people

Continued on page 16online.

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JUNE 1998 THE COMPUTER PAPER CREATER TORONTO EDITION www.tcp.ca

A computer rival to the Walls-man'? •Saehan Information Systems of Korea recentlyreleased mp-man, a portable device designedto store and playback highly compressed CD-audio quality sound files stored directly intoflash memory chips. It may prove to be a seri-ous rival to portable CD and cassette players.

The mp-man has 32 MB of flash memory,which is expandable to 64 MB. Ordinarily, thisamount of space would be required for one ortwo short songs. But using the MP3 digitalaudio compressed data, the file size is reducedby up to 12 times. This means a typical popsong takes up less than 2 MB of space, so you

can store a dozen or so tunes in a single basicmp-man unit-all at CD-quality

Songs are transferred to the mp-man froma computer, using the printer-cable connec-tion and an mp-man docking station. You cancompress your favorite songs yourself usingfreely available MP-3 compression software, or

download them directly from sources on theWeb. Because mp-man is capable of digitally

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storing files, it can also be used to save regularcomputer files as well, providing up to 64 MBof storage space.

The mp-man has caused some controversyin the international music industry, especiallythe the U.S. and Britain, because of fears thatit it may contribute to piracy. As a result, dis-tribution is limited, but models of mp-mancan currently be purchased in the U.S. forUS$299 for the 32 MB version, and US$429 forthe 64 MB version. The mp-man weighs 65 g(2.3 oz.), and comes with rechargeable batter-ies, docking station and software.— KS-RContact: Saehan Information Systems Inc.,822-3468-7260. http: //www.mpman.corn

United by satellite • Canada's first directbroadcast satellite wil l b ear the n ameoNimiq," an Inuit word for an object or forcethat binds or unites things together, according

The name, suggested by Ontario physio-therapist Sheila Rogers, was selected from36,000 entries in the National SatelliteContest launched by Telesat in November. Forselecting the winning name, Rogers won a tripto San Francisco, and her name emblazonedon the satellite immediately below her win-ning submission.

Nimiq will be the most powerful Canadiansatellite ever launched, says Telesat, with theability to bring direct-to-home satellite televi-sion to every house in the country. The satel-lite is now being constructed and tested inSunnyvale, Calif. b y L o ckheed MartinTelecommunications in preparation for i tslaunch this fall.— AB

In the eye of the beholder • Bank cus-tomers in Swindon, England can now get theircash in a blink of an eye using new automaticbanking machines (ABMs) developed by NCRCorp. When a customer inserts a cash card inan ABM, a camera mounted in it photographsthe customer's iris. If it matches the record onthe databank, the ABM will allow instantaccess to bank accounts without the need fora PIN number. The process can take as little astwo seconds and is harmless to the customer' seye, according to NCR. The recording processis a one-off procedure, since the iris remainsunchanged as the human body ages, the com-pany says. NCR's new machines are presentlypart of a joint t r ial with the NationwideBuilding Society in England.— ABB.C. gets Canada's second Sun SITE •VANCOUVER (NB) — Sun Microsystems Inc.has announced its second Canadian SunSoftware, Information and T echnologyExchange (Sun SITE) at the University of

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca JUNE 1998

e-commerce [electronic commerce] andonline insurance are all areas of growth forfinancial institutions," says William Koty,manager of UBC Internet Programs and coor-dinator for t h e c ert ificate in I n ternetMarketing. "Although financial institutionshave tended to be conservative when stepping

British Columbia.At UBC's department of mathematics, the

new SITE will concentrate on using computersin mathematics, with an emphasis on Sun' sjava programming language, company offi-cials said. It is part of an initiative Sun startedin 1992, which now includes more than 50sites globally. The only other Canadian SunSITE is at Queen's University in Kingston, Ont.Sun is on the World Wide Web atContact: Sun Microsystems, http: //www.sun.corn

Dragon adds medical vocabulary tospeech system • AT LANTA, Ga. (NB)-Dragon Systems has unveiled its DragonN aturallySpeaking Medical Su i te. T h eWindows 95 and NT-compatible program letsmedical professionals dictate medical reports,correspondence or memos and create patientrecords directly into Microsoft Word, CorelWordPerfect, and other Windows-compatibleapplications.

A spokesperson for the f irm said theMedical Suite includes dictation program'sDeluxe edition, which has a 230,000 wordback-up vocabulary including commonly usedmedical words, abbreviations, and phrases. Toconserve memory, users can choose to activatelimited sets of words. For medical profession-als, the active medical vocabulary can be30,000, 45,000, or 55,000 words. Words canbe added to the list to reflect specialties.

Features of the Medical Suite include abuilt-in macro scripting language to createboiler-plate documents, multiple user support,spoken corrections and format changes, andtext-to-speech playback for audible proofread-ing and editing of a document.

The spokesperson said studies have shownDragon NaturallySpeaking programs has anaccuracy rate of between 95 and 98 percent forexperienced users. The program will carry asuggested retail price of US$995.Contact: Dragon Systems,http: //www.naturalspeech.corn

UBC study examines banking and theNet • The University of British ColumbiaContinuing Studies department has released astudy that looks at the effects of the Interneton the financial industry. The hnpact of theInternet on the Financial Services Industry, com-missioned by the university for its InternetMarketing program curriculum, examineshow Canadian financial companies havedeveloped their business models and market-ing strategies to respond to the enormousgrowth of the Internet.

Researched and written in January byGlobal Village Consulting, the study is nowbeing made public following a demand fortimely and Canadian-specific information onthe subject.

"The Internet has exploded in terms ofsize, scope and commercial importance in thelast few years, and Canadian financial serviceorganizations have responded with varyingdegrees of success in taking advantage ofInternet technology," says Diane Currie,author of the report and director of sales forGlobal Village Consulting.

"Although many financial services compa-nies find that using the Internet can be risky,they' re coming to the conclusion that the risksof not using the Internet in their business aregreater than the risks associated with using it."

"This study shows that online banking,

into the online arena, it's clear the Internet ishaving an enormous impact on the entireindustry's revenue models, communicationsand record keeping."

The 38-page study identifies the pitfallsand opportunities that face Canadian banks,credit unions, trust companies, investment

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PSINet Limited and iSTAR internet, Canada's premierInternet providers, have joined forces. The synergycreated by this merger will ensure leading edge Internetproducts and services, unequalled network performance,and renowned customer care for all of corporate Canada.For your business' Internet solutions, contact PSINet atwww.psi.ca, info@psi.ca or 1-888-774-3204.PSINet and PSINet logo are trademarks of PSINet Inc., used under license byPSINet Limited. iSTAR and iSTAR logo are trademarks of iSTAR internet inc.used under license by PSINet Limited. OPSINet Limited 1998

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The report i s a vailable f rom U BCContinuing Studies for $150.Contact: Pam Williams, Tel: 604-822-7525.Email williams©cce.ubc.ca

4

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Continued from page 11

Apple's second quarter prolt beatseapectatlons • CUPERTINO, Calif. (NB)-Wall Street analysts expected a modest profitfrom Apple Computer, and the famous soft-ware/hardware company delivered more than

revenues.

expected as it reported second quarter earn-ings of US$55 million on US$1.4 billion in

Apple's Fred Anderson attributed the goodnews to sales from 63 systems with sales up inthe U.S., Europe and Japan. Looking forward,Anderson said he expected "flat" results in the

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next quarter and "tempered results" in the fol-lowing quarters as thecompany revamps itsproduct line with new portable products andhome computers.

This year's 1998 second quarter revenueswere down US$0.2 billion from the samequarter a year ago, but the second quarter in

1997 carried a US$708 million loss.Anderson provided more good news when

he reported current cash and investments atUS$1.8 billion and decreased inventories fromsuccessful sales through the company's newsales strategies.

On the downside, Apple witnessed a 28percent decline in Asia Pacific sales, a slightdecrease in educational sales and a decrease inPowerBook sales worldwide. Anderson said"soft" sales in the Asia Pacific region were typ-ical of what other companies experience. Salesin America were up nine percent. Europe wasup 19 percent and Japan was up six percent.

Fifty percent of total 1998 second quarterrevenues came from international sales.

Regarding decreasing PowerBook sales, hesaid, without providing details, that the linewould be overhauled and debuted no laterthan summer. He also said Apple has plans foran inexpensive, entry-level computer on thesame development calendar.

The company recently shipped two new63 "All-in-One" computers that it expects toboost educational sales.

lamarr sues Corel • OTTAWA (NB) — HedyLamarr, the 85-year-old movie actress, is suingCorel Corp. for using her image on a Web site• 4 4 4 » • e

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Pslon debuts Chinese operattng sys-tern for patrntops • LONDON, England(NB) — Britain's Psion PLC has announced theavailability of a Chinese operating system forits palmtop personal computers. TheMcChinese system will run on Psion 3a, 3cand series 5 computers and was developed byDVM Consultants in Hong Kong.

The system supports the two main types ofChinese computer coding, the simplified, orGB, coding and the traditional, or Big5, cod-ing, Data can be input using phonetics orEnglish, with the, phonetics mode supportingthe Beijing, Changjei (Taiwan) and Cantonphonetics. The English method convertsEnglish text to its Chinese equivalent.

Included with the operating system is asuite of applications that, together with the

Continued on page 10$

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Cnntiimed froni page 8

In particular, I suggest looking up thework "peak." Read the articles raising con-cern about how Winfax continues to sendwell after off peak hours, costing users sev-eral dollars in non-reduced long distancerates. You will also find within these articlesthe sarcastic remarks of so-called "tech sup-port."

If that is not of interest to you, try read-ing anything to do with sending or receivingfaxes. You will find more than enough exam-ples of how badly WinFax is misbehaving inour personal computers.

What we, your faithful users, need Mr.Monnette is help and fast. We can only hope

that you are listening for we are quicklybecoming very silent-about using and rec-ommending your products.

Ariel Gamboa.

Chris Moiuiette responds: yes, Syniantec is lis-teiling! I want to assure you aiid the many otherWinfax users that we are aware of tile news-group's concerns. According to IDC, Symantec'sWinfax lias over 83 percent of the PC fax mar-ket in North America and is by far the iiuniberone product on the market today. We are con-stantly looking for ways to better the product aswell as our service level so we can be even moresiiccessfid in the marketplace.

With regard to our tech siipport, pleaseaccept my apology i f you felt our response or ser-

vice level was less than acceptable. We are work-ing to provide better service aiui response year-roimd and while occasionally we make mistakes,the overwhelming feedback froni our customersis positive,

While Syinantec sells more copies of busi-ness productivity sofhvare at retail than anyother coinpany besides Microsoft, we are contin-ually looking to iinprove. We thank AG for thesupport, feedback and imderstanding. I wouldencofirage anyone to contact n'ie personally ifthey believe tliat they are not receiving tile sup-port tliey expect from a coiripany.the caliber ofSymantec Corporation.

With customer feedback, we' ll conti ime tohelp keep coiiiputers safe aiui reliable anywhere,anytime.

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ggg NEWS JUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca

exmar mor s r i n ter into co e'erOptra S line is revamped

By David Tanaka

LEXINGTON, Kent.— Iexmark has announced

that converts the Optra S monochrome or SCcolor laser printer into a workgroup copier.

OptraimageDuring a briefing at Lexmark's Lexington,

Kent., facility, Ron Casey, who works in thecompany's planning alliances and standardsdepartment, described the Optralmage sys-tem, which turns a network printer into acopier. Lexmark introduced two models. The

Optralmage 15 color version consists of a 15page-per-.minute (ppm) color scanner with an8.5xl4-in. platen (scanning area) that works

a new family of Optra S laser printers, comoI-idating its lineup and adding a nifty option

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with the Optra SC color laser (or with a mono-chrome printer for black and white output).The monochrome Optralmage 24 model usesa 24 ppm scanner that will accept up toIlx17-in. paper on its platen. Both scannerscan be outfitted with multi-sheet feeders.

Casey noted that a copier is probably theeasiest piece of office equipment to use: every-one understands the big green button. To tryto retain the ease of use, the Optralmageincorporates a touchpad console, which recre-ates the familiar control panel of the typicaloffice copier. The other piece of hardware thatcompletes the system a SCSI port to the net-work interface card.

Lexmark ciaims that its Optralmage sys-tem can be faster than a regular copier, partic-ularly when printing multiple copies. This isbecause the printer controller will process theimage once, then print as many copies asneeded, while some copiers process multiplecopies as successive single prints.

The Optralmage systems are expected tocost approximately $3,150-$5,040, not includ-ing the printer.

Optra S line revampedLexmark's.goal "is 10 seconds to first page,"said U.S. product marketing manager, TomO' Brien said. To help achieve that, the new

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Optra S models contain processors that arebetween two and three times faster than themodels they replace,

For example, the top-end S2450, previous-ly powered by a 66 MHz processor, is nowcalled the S2455 and has a 133 MHz processor,while the entry-level S1255 has a 66 MHzprocessor instead of the 33 MHz chip it usedin the S1250 it replaces. The Optra S line willhave four models instead of five, as the S1650and S2420 models are being merged into a sin-gle 18 ppm unit designated the S1855.

O' Brien said another of Lexmark's aimswas to lower the total cost of ownership. Hesaid the initial cost of the printer representsonly about five percent of the total cost ofoperating a network printer, and the restcomes from operating costs (e.g. toner andother expendables) or management costs. Onefeature of the new Optras to save on tonercosts is the ability to adjust the toner usage in

Continued on page 29

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a u a nat er o r a v eDave Chalk's Computer Show redux

By Ross MacDonald

ust about everyone with a radio, TV orInternet link in II.C., and many othersacross Canada, know who Dave Chalk is

rough the prominent presence he's devel-oped in those media over the past few years.He's the guy who started the $100-millionchain of Doppler Computer stores, whichbecame his springboard into a multiple-media world hungry for information aboutthe Information Age.

On radio, Chalk is host of Chalk Talk, thetop-rated nationally syndicated show aboutcomputers that is broadcast across Canada-and beyond via Real Audio. On the Internet,Chalk became the first in the world to puttogether a regular broadcast of the show Dave6r Mike's Computer Show and now archives hisshows in very high bandwidth Real Video. OnTV, he's hosted both Dave R Mike's ComputerShow and an earlier version of Dave Chalk'sComputer Show.

And now we have his new televisionshow — again modestly christened, DaveChalk's Computer Sirow — which began airingMarch 7 and is now broadcast nationally onthe Global Network. It has also been pickedup by Canadian Airlines which is airing it in-flight to f i l l t hose interminable spaces

Anyone familiar with Chalk's previoushour-long show will note that the main dif-ference here is that it has been cut to a half-hour format. The new program has alsobeen — at least partially — weaned off the teatof blatant "advertorial" that so diminishedthe possibilities of the earlier incarnations.

Which is not to say that product promo-tion has completely disappeared, It nowworks much better as an integral part of anoverall concept that not only informs peopleabout specific products, but informs them ofhow the product might be employed orenjoyed from within an agenda of overallcomputer education.

Educating viewers is a goal Dave ChalksComputer pmgram aspires to, and to a greatdegree, achieves. Aimed specifically at familiesand new computer users, the show's mandateis to "take a non-technical look at computersand explain some of the concepts in an easyto understand language." Judging from theepisode I recently viewed, they have succeed-ed in that task through a pleasant and com-fortable mix of rudimentary explanationsabout computer software and equipment(modems and scanners, for example) alongwith short tips on how to generally take careof the equipment you already own.

Where the latter comprises little morethan common sense — take out your mouseball and clean it once in a while — the formercan be far more gratifying despite the fact thatthis is the venue for touting specific productsby specific manufacturers. I have yet to seeChalk compare multiple examples of anyhardware or software and express which isbetter or worse and why.

Executive producer Chalk is quite succinctabout the reasons for the simplistic approachof the show: "The new show arose out of myforming a new company to produce the show.

between meals.

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I had done it through a couple of other peoplebefore but none of them seemed to have whatit took to see the vision of how computerfriendly I wanted the show to be."

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Continued on page 23

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca JUNE 1998 NEWS

Chalk up another for DaveContinnerf front pnge 21

understanding of the novice and the beginner."My belief and my goal is to have people

who are just getting interested in computers,or the ones who just feel uncomfortablearound them, to have a comfortable place togo... a place they can trust and be comfortablein to learn about technology."

The information might be comfortable,

"We won't be havingguests on, and we won' tbe going into detailedexplanations ... on TVyou have to address across-section of peopleso that anyone who isn' tinterested in a particularitem you' re coveringwon't tune out"

developed a far more comfortable and profes-sional on-air relationship than the too delib-erate folksiness of the past. And viewerresponse, apparently, reflects this:

"We get literally hundreds and hundredsof emails per week," says Chalk. "The majori-ty of whom really enjoy the show. Many writein that they want more details about some-thing we' ve covered or want guests on theshow. But it's not in our mandate to do thatbecause there's always another computer

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a network television show."

but the camera work by Greg Moore and RickRead is of the wobbly, hand-held "cinema ver-ite" variety subtly perfected on the show Law6r Order, but exaggerated to uncomfortableproportions during MuchMusic's formativeyears. It is a school of camera work Moore andRead seem to subscribe to strongly.

But thankfully, things are likely to settlesomewhat as Chalk looks forward to changingto a two-camera shoot from the current singlecamera: "When you' re watching normal TV,it's almost like the eye moves back and forthfrom person to person. When you watch start-up shows, the camera has to spin a little bit.So, fortunately, through some of the successwe' ve had with the show, we' re able to takethat next step and it will look a lot more like

While veteran computerists may not bedrawn to expianations suitably simplified forthe target novice audience, the new hardwareand software introductions serve as a goodstarting point for even the most experienceduser to start shopping for new devices. Chalkand Agerbo work well together and have

— Dave Chalk

show around the corner and somebody elsecan do that type of show.

"We won't be having guests on, and wewon't be going into detailed explanations forone simple reason: that's what a lot of othercomputer shows have tried. But on televisionyou have to address a cross-section of peopleso that anyone who isn't interested in a par-ticular item you' re covering won't tune out.Our goal is to keep enough change and inter-est going by just touching on products and wealways give out Web sites so that anyone whowants more can go to them for that. We' resimply saying, 'Here's what the state of the artis' — the shows are current — 'and these are thethings that are happening in the world ofcomputers.'"

As well as airing on Global and CanadianAirlines, Chalk's show is also shown inCanada on Prime TV (another Global net-work) and in several major American citieswith many more expected to sign on. Infact, Chalk expects his show to be airing inmore than 60 U.S. cities within the nextyear. 0

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10 steps, more when image quality is para-mount and less for drafts and non-criticalwork. The printer also supports "multi-up"printing, where two or more pages can bereduced and printed on a single sheet.

Also contributing to a lower total cost ofownership is Lexmark's unusual toner car-tridge "prebate" program. This program hasbeen criticized by cartridge remanufacturers,understandably, since it closes off any busi-ness opportunities for them. Under the pre-bate program, Lexmark offers to discount newcartridges, but users must sign a single-useagreement; i.e., they agree to not have themrefilled/remanufactured, but instead sendthem back to Lexmark to be recycled.

Lexmark has also made enhancementsto its MarkVision printer management sys-tem, allowing a network manager to keeptabs on the state of the remote printers. TheOptra S line new will receive faxes, andMarkVision allows the administrator toremotely configure the printer to commu-nicate with the faxmodem. MarkVision willalso allow the adminstrator to broadcastflash memory updates simultaneously to allthe printers on a network to ensure a com-mon configuration.

Lexmark expects the new Optra S modelswill sell for between $1,500 and $3,280 with-out network interface cards, and between$1,950 and $3,820 as network-ready units. Cl

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.caMOBILE COMPUTING I

omo iecom U 1Il

tBy David Tanaira

f you' re looking for amobile computer, you' llfind the current selection

of products broad and varied.It is a category where manufac-turers still try to differentiatethemselves beyond the cosmet-ics of the enclosure. If there's a .big enough mobile need, a manu-facturer is sure to step in with itstake on the best solution.

Thus, buying a portable comput-er is not as straightforward as buy-ing a desktop machine. Yes, you"have to make many of the samedecisions: how fast a processor, howmuch memory, the size of the harddrive, the dimensions of the display.However, intertwined with thosequestions is another set dealingspecifically with portability — bat-tery life, weight, size. You can't havethem all (well maybe you can ifyour pockets are deep enough) soyou must choose some features andsacrifice others. With advances inhandheld computers, you many noteven need a full-sized notebookcomputer to satisfy your needs,

We' ve assembled what we consid-er a good cross-section of what isavailable on the market. We have yetto lay our hands on any Pentium II-powered notebooks, but outwardly,they will look similar to the premiumlines of notebook PCs. We' ve notincluded the "lunchbox"-styleportable computer, a form which firstgained popularity with the Osborne,and later, the first generations ofCompaq portables, or special purposecomputers like the ruggedized unitsthat you can drive a car over.

On the smaller end of things,'we' ve only seen photographs of thenew palmtops that use the WindowsCE operating system. These areabout the same size as the 3ComPalm III, and will do their best tograb sales away from the Palm.

Incidentally, the Triumph TR3used as a backdrop in the photo-graph and the NEC Versa belong toTCP writer Ross MacDonald. Therest of the computers were loaned tous by the respective manufacturers.

1.Eurocom 8$00One of the best examples of manu-facturers taking a slightly differentapproach is Canadian manufacturerEurocom Corp. with its 8500 series.Among the noteworthy features ofthe 8500 are an impressive 15.1-inch screen and a 102-key keyboardthat includes a separate numerickeypad. This feature ought to attractthe attention of number crunchers.

At 35.7x27.5xS cm (14x10,75x2.1in.), the Eurocom 8500 is bulkierthan standard notebook computers,and at 4.5 kg (9.5 lb.) also heavier. Itis available in a number of configu-rations and processors, up to one

using a 266 MHz Pe n t ium"Tillamook" processor. Prices beginat $5,000.

2. NEC 6200Reviewed last month, NEC's latestofferings in the high-end of note-book computing is the 6200 series.We could just as easily have placedmodels from a variety of manufac-turers in this spot; for example theCompaq Armada, IBM ThinkPad770 or Toshiba Tecra. This class ofmachine will now be found withMobile Pentium II processors, alongwith other features that separatethese from the less expensive, entry-level notebook PCs.

Premium notebooks typicallycome with biggest hard drives andscreens available on notebooks, andlots of standard memory. They mayalso be equipped with features suchas a Zip or LS-120 drive, MPEG orother TV support.

When Intel announced theMobile Pentium 11 processor in earlyApril, so me manu facturersannounced new notebook modelsat the same time. For example,Toshiba of Canada announced itsTecra 780DVD. This Tecra has a 266MHz Pentium II processor, 64 MB ofRAM, 4 MB of video RAM, and a 4.7GB hard drive. Among its othernoteworthy features are a built-inMPEG-2 hardware decoder, DolbyDigital sound and a videoconferenc-ing system (including a digital cam-era), all for a tad over $9,000.

Compaq Canada's entry in theMobile Pentium I I race is theArmada 7800, a $8,749 notebookthat, like the Toshiba Tecra, uses a266 MHz Pentium II processor, andalso has 64 MB of RAM and 4 MB ofvideo RAM, but with a slightly larg-

er 5 GB hard drive as standard. TheArmada's expansion base, called theArmada Station II includes USBports and PCI expansion slots.

The NEC measures' 29.7x2Sx5.8cm (11.7x9.9x2.3 in.) and weighs3.4 kg (7.5 lb.)., a typical size andweight for this class of machine.Prices for premium notebooks rangefrom $4,500 to more than $10,000.

3. Toshlbts libretto 100Toshiba awed notebook fans lastyear with its tiny Libretto SOCT, acomputer that was about the size ofa videocassette case, but included a75 MHz Pentium processor, a tinybut very clear TFT screen and an 800MB hard drive. Many people dis-liked the cramped keyboard, butmany more were willing to sacrificeless than ideal ergonomics for thesmallest Pentium computer around.Toshiba had a hit on its hands. TheLibretto 70CT followed with a big-ger hard drive and a 120 MHzPentium MMX processor.

Then in April, Toshiba raised thebar again with the Libretto 100CT.This model uses 166 MHz PentiumMMX processor and a much larger 3GB hard drive and more standardRAM (32 MB versus 16 MB on previ-ous Librettos). The screen dimen-sion has grown one inch diagonally,but unfortunately so has the weight,up to 1 kg from 810 g (2.3 lb. from1.8 Ib), and the size of the case toaccommodate the larger screen. Itnow measures 21x11.4x3.3 cm(8.3x4.5xl.3 in.)

We begged Toshiba to let ushave an early look at the Libretto100CT, and the company obliged.As the machine made its wayaround the various editors in theoffice, it still rated a high on the

puter companion that used an oper-ating system and applications theywere already familiar with.

Windows CE-powered hand-helds sold about S00,000 units intheir f irst year on the market,according to Microsoft. This numberprobably did not meet the opti-mistic expectations of the handheldcomputer vendors, which includeCasio, Sharp, NEC, Philips, LGElectronics, HP an d C o mpaq.However, with the introduction 'ofWindows CE 2.0 and the secondgeneration of hardware devices,more software vendors seem to beexpressing interest in developingapplications and utilities for thisplatform.

Danny Savard, marketing man-ager for HP's mobile products divi-sion, recently told us that WindowsCE-powered devices are being seri-ously considered by some corpora-tions as viable alternatives to note-book computers. Because the oper-ating system and main applicationsreside in ROM, the support costsarising from users tinkering withtheir machines and inadvertentlydeleting crucial system files arelargely eliminated. The initial pur-chase costs are also lower; HP's 620color Windows CE machine, forexample, currently sells for about$1,000. This is less than half thecost of a new entry-level notebook.

HP's 620 and Sharp's Mogilonare the only two Windows CEmachines currently available withcolor screens, although NEC pre-viewed a color model at a tradeshow last year. From our experience,the color screens have a dramaticpositive effect on the usability ofthese devices.

The Mobilon measures approxi-mately 18. 6 x9.65x1.5 cm(7.25x3.75x1.2 in.) and weighs 495g (1.1 lb.). It costs approximately$1,300.

S. %Corn Palm IIIThe most successful handheld com-puting platform is the Palm Pilotseries from 3Com. The third gener-ation of this line, renamed simplythe Palm III, was introduced inApriL The Palm is apparently theright product at the right time, hav-ing sold one million units in its first18 months on the market.

The Palm III is not a radicaldeparture from the Palm Pilot. Ituses the latest revision of Palm oper-ating system, comes with more stan-dard RAM and has a flash-upgrad-able ROM. The case has also beenrestyled, with the corners smoothedand a flip-up lid added.

Arguably the best feature of thePalm is the one-button HotSync fea-ture that allows users to effortlesslytransfer contacts, appointments,etc. from a desktop PC to the Palm.

Continued on pnge 28

gee-whiz meter, although not likethe original Libretto 50. At justunder $4,000, it seems a bit priceyfor a mere 166 MHz Pentium, butfor those of us that like to carry acomputer around with us all thetime, it sounds almost affordable.

The Libretto reminds some of usof the original Hewlett-PackardOmniBook, a similarly tiny sub-notebook of an earlier era withWindows 3.0 in ROM.

HP seems to delight in impress-ing us with it technological one-upmanship, and its new Sojourn didjust that. The 233 MHz Pentium-powered Sojourn weighs just 1.4 kg(3 lb.) and is a mere 1.9 cm (0. 71 in.)thick but still includes a large cleardisplay and a full-size keyboard. Theestimated price is $8,000.

IBM just released a ThinkPad600, which weighs less than 2.25 kg(5 lb.) but is powered by a PentiumII processor. The company whichstarted the u l t rathin categoryrolling was Digital, and its currentmodel is the Ultranote VP 2000.

4. Sharp Mobiion HC4500The category of handheld computersis not new and companies such asSharp and HP have had moderatemarket success with products like theBOSS o rganizer and HP95/100/200LX series. Psion has alsogained a f o l lowing — mainly inEngland and Europ~with its PsionSeries 3 and most recent Series 5 lines.

It was probably with the launchof Windows CE in November 1996that mainstream computer userswere given the first heavy doses ofhandheld computer marketing. Themain message of Windows CE wasthat, for the first time, Windows PCusers could have a handheld com-

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o i e entiumIntel gives notebooks 'desktop replacement' power without the wait

By Jeff Evans

For many years, there has been a basic

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For notebooks, however, the high electri-cal consumption and heat generation of ahigh-wattage chip is potentially lethal to the

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usability of a mobile device. Many monthstypically pass before Intel comes out with asimilar speed but cooler running, lower-wattage mobile version of a chip for the note-book PC market. This has meant in practicethat notebook computer users have to waitbetween eight and 12 months for the latestand greatest Intel chip to come out in a formsuitable for the notebook market.

In the past, this sometimes meant note-book users couldn't run the latest industry-standard versions of MS DOS or Windowsoperating systems or business applications ona notebook. The phenomenon of the "two-computer" worker meant that a notebookmight only be used for a limited number ofundemanding functions while the worker wason the road (such as word processing, contact

management, and email). A "real computer,"in the form of a full-featured desktop PC,remained in the offfce for heavy duty numbercrunching when the worker was back at homebase. This was very wasteful, not just in hard-ware cost, but in terms of total cost of owner-ship (TCO) for maintenance, service, training,and software for two completely different PCs.

In recent years, however, mobile IntelCPU chips have gained the muscle to makethem a viable alternative for all but the mostexotic and demanding applications. This hasallowed the information technology (IT)departmentsof businesses of all sizes to usehigh-powered notebooks as a full replacementfor the desktop PC.

On April 2, intel pushed the envelope ofmobile "power user" computing a sizable stepforward with the introduction of its f irstPentium II chips for notebook PCs. Runningat speeds of 233 and 266 MHz, the newMobile Pentium II chips are a good deal slow-er than the iatest 350 and 400 MHz PentiumII chips (intended for use in desktop PCs,workstations and servers) that wereannounced a couple of weeks after the. launchof the mobile chips.

However, although the new M obi lePentium II chips are not going to excite the PCworkstation crowd, they are likely to grab theinterest of almost everybody else in the busi-ness-computing market. A 266 MHz Pentium IIchip has the power to handle the vast majorityof current office computing and multimediatasks, including video conferencing, digitalvideo playback and voice recognition.

Plenty power, puny padcageThe Mobile Pentium il processor is mountedin a "mini-cartridge" package, containing thecore processor plus 512KB of Level-2 cache,and a 32KB Level-1 cache, to give true desktopperformance. Versions of the Mobile PentiumII chips are available with the "north bridge"component of the Mobile 440BX chipset. Thiswill allow the development of notebooks withthe fast, 100 MHz bus, further enhancing sys-tems speeds.

Power saving features include a low-powerGTL+Processor System Bus, and two low-poweroperating modes: Quick Start and Deep Sleep.Compared to the desktop Pentium II SingleEdge Connector (SEC) cartridge, the mini<ar-tridge is 25 percent of the weight, 16 percent ofthe size, and about 66 percent of the powerconsumption of the desktop chips. There aretwo different cartridge formats: a 240-pin com-pact version, and a 280-pin module designedfor easy upgrade to future processor chips.

According to Stephen P. Nachtshiern, vice-president and general manager of Intel'sMobile and Handheld Products Group,"mobile PC users now have access to Intel'smost advanced processor generation, thePentium II processor, in a wide range of sys-tern designs, configurations and prices. NewPentium II processor-based mobile PCs meetthe demanding performance needs of themobile environment required by local data-base manipulation, decompressing richInternet content over standard telephonelines and delivering quick response [when]using business-suite applications."'

'

Qeveloper responseto Rwohlle Pentlurn IIVirtually all the leading-edge notebook devel-opers, including IBM, Acer, Compaq, Toshiba,Eurocom, NEC, and Hewlett-Packard, haveplans for a quick introduction of productsbased on the new chips. The combination ofthe new Pentium II along with advances inbatteries, storage devices and power manage-ment features, wili result in desktop replace-ment class notebooks in the slimline, 2.25 kg(5 lb.) weight range.

The abffity to have full desktop PC produc-tivity on the road will enhance the perfor-mance of business mobile workers, according toIntel. The chip maker also expects inany MobilePentium II-based notebooks will benefit fromthe increased manageability offered by Intel'sWired for Management (WFM) specification — anew technology that allows for system manage-ment features such as automated software dis-tribution, system health monitoring, and sys-tem inventory tracking and maintenance.

Paster benchsnarksThe Mobile Pentium II processors offer the fullrange of other performance enhancing tech-nologies that the desktop versions offer,including Intel MMX, dual independent busarchitecture, and dynamic execution. The realspeed impact of a mobile 266 MHz Pentium ffchip over an earlier 266 MHz Pentium MMXprocessor ranges up to 35 percent improve-ment in speed, based on the benchmark stan-dard used, according to Intel. An Intel mobilemodule with the accelerated graphics port{AGP) will ship later ih 1998.

PrldngInitial quantity pricing of the new chips, in USdollars, is $466 to $542 and $696 to $772, forthe 233 and 266 MHz versions, respectively,depending on whether they indude a portionof the Mobile 440BX 100 MHz bus chipset.

This will allow for finished notebook systemsContinued on page 2®

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Wireless modem, handheld PC a natural fitBy David Tanaka

otorola sent us the latest version ofits PM 100D wireless modem, alongwith a com p lementary email

account through the Bell Mobility/Ikon ser-vice. I expected it would require a seriouseffort to set up, so I delayed looking at it untilI had a clear weekend to devote a solid blockof time to it.

I needn't have bothered. Within 10 min-utes, I had installed the software on a SharpMobilon Windows CE machine and was send-ing my first email message. Installing Ikon'smail client, MobileChoice for Windows CE,proved to be a model of simplicity. With theMobilon connected to a desktop PC, it wasjust a matter of running SETup from the single3.5-inch diskette placed in the notebook'sfloppy drive.

The installation routine made the connec-tion to the Mobilon and loaded the appropri-ate software. Once installed, the serviceappears as "Ikon MobileChoice Mail Lite'-' inthe SERvlcE drop down menu of the INeox, Ihad already installed a dial-in ISP service,which appears to coexist with the Ikon serviceunder Windows CE 2.0.

The PM 100D modem, like the 3Commodem it competes with, is an oddly shapedunit, with a pod attached to the PC Card por-tion. The pod holds the antenna and a 9-voltbattery. The PM100D will accept either alka-line or rechargeable NiCad cell batteries — themodem comes with the latter and a recharger.

Personal Rfiessenger 100Dwireless modemFrom: MotorolaEstimated price: $1,050 (lease-to-own rates available)ikon (Ardls)wireless data serviceFrom: Bell MobilityPrice: $27.50-$55/mo.

We'd read in reviews of earlier versions ofthis device that battery life was problematic,spanning less than a couple of hours. Withthe latest model, Motorola claims 15 hours ofuseful life with a NiCad battery (or 30 hourswith a non-rechargeable alkaline battery). Weleft it running, turning it off at the end of thework day, and it managed to make it throughtwo work days before the red light on themodem started flashing, indicating that thebatteries were getting low.

The modem can, of course, also be used witha notebook computer running Windows 95,Windows 3.11 or DOS (as well as the HP100LXand HP200LX handheld computers). ThePM100D also includes utilities on a singlediskette. (Ikon also offers MobileChoice forMicrosoft Outlook and MobileChoice forMicrosoft Exchange software, but these were notprovided to as part of the evaluation package.)

Light and wirelessA wireless modem/handheld computercombo has a lot of pros and a few cons. Onthe positive side, because it's wireless, youdon't need to find a phone outlet to send orreceive email. Staying connected in the fieldbecomes a real possibility. The use-it-any-where character of handheld computers isenhanced by the PM 100D.

As a related benefit, the wireless modemprovides the kind of no-brainer email sendand receive functionality that people on LANshave become accustomed to. In other words,you don't have to dial your ISP whenever you

matter of minutes.

want to check your email. The service is "justthere." Moreover, if you leave the modem on,one of the LEDs on the unit blinks to tell youthere is a message waiting, even if it's notplugged into a handheld computer, or thecomputer is turned off.

Because it has its own power supply, thePM 100D can be used without fear of drainingyour handheld's batteries. This is a commonproblem when using PC Card modems withhandhelds. The batteries can be depleted in a

Among the downsides, the biggest iscost. At $1,050 for the modem and airtimecosts of up to $55 per month, you'd haveto have a compelling need to justify thisd evice. The 3 Com m o dem s o ld b yInfowave is 40 percent cheaper, for exam-ple, and PC Card modems that can be usedwith a cellular phone are one-third to one-quarter the price.

ConclusionsWe can't think of too many things negativeto say about modem and the service so far,apart from the steep cost of entry. It worksas we hoped it would, and was very easy toset up.

Of course, testing it in an urban envi-ronment where other alternatives, such as alandline-based telephone, already exist isn' ta tr'ue measure of a wireless device's useful-ness. We have a few trips coming up, sowe' ll see if we can discover the edges of ser-vice coverage. 0

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Dne of the most exciting things aboutbeing involved in the computer indus-try is sitting back and literally watch-

ing technology change daily. If it's hot todayand you just spent a small fortune on it, you' dbetter enjoy it quickly because before youknow, it' ll be yesterday's news, worth half ofwhat you paid for it. This holds true for CD-ROM drives, video cards, hard drives, butmost of all — you guessed it — processors.

The last two years have seen a tremendousamount of activity tal'ing place in the worldof CPUs, thanks mostly to the efforts of Inteland its take-no-prisoners approach to marketdomination. When the first generation ofPentium II processors was released in May1997, there was great debate as to whether ornot the new line of processors would succeed.

The reason for the debate, not to mentioncontroversy, was because if you wanted toenjoy this new technology, you had to firstshell out several hundred dollars for the newprocessors, and then another couple hundredfor a supporting motherboard. You see, thePentium II was housed in a brand-new single-edge connector (SEC) cartridge, whichrequired a new slot called Slot 1. This was notinterchangeable or backwardly compatiblewith the Pentiums (and Pentium-competitors)that fit into Socket 7.

One of the results of this news was hard-ware-related newsgroups flooded with mes-sages from long-time supporters and fans ofIntel who said they were going to jump shipand buy an AMD K6, which was also new atthe time and offered comparable performancefor a much lower cost. People could notbelieve Intel would force them to buy newmotherboards if they wanted Pentium IIpower in their systems. How dare they try andsingle-handedly bring about a revolution?

After all, we all had become attached tothe idea that good old Socket 7 technologywill always be there for us, and if a newer,faster processor should happen to comealong, all we do is replace the chip. Why thesudden change to Slot 1?

Many who opposed Intel saw this as noth-ing more than a ploy to squeeze the lastbreath out of competitors AMD and Cyrix.Both corporations have developed reputationsfor their alternatives to Intel processors withcomparable performance at a significantlylower price, And most of all, AMD and Cyrixprocessors were pin-compatible (still are) withSocket 7 motherboards, which meant youcould put either company's CPU onto yourboard if you so desired.

With Pentium II processors, Intel movedto its patented Slot 1 design, thereby com-pletely preventing the competition fromdesigning processors that could be used onthe same motherboards. This was just theammunition that anti-Intel activists neededto try and convince the world that Intel wasyei another evil empire, intent on driving itscompetition out of business through arguablyunethical business practices.

So here we are today, one year later andwhat do we see? The dreaded Slot 1 designand Pentium II have not only withstoodincredible opposition, but have managed to

IDE.

know it,

pace, but is it ®Q

moving too fast? That questionis up for debate, but consider this: the firstPentium I I 2 3 3 M H z pr ocessor wasannounced in May 1997. Today it's generallyconsidered entry-level, since the Pentium lineis very close to being discontinued.

And on April 15 of this year — a weekbefore we completed this lab test report — Intel

II lineup with speeds of 350 and 400 MHz.Along with the new processors came a newchipset, known as the 440BX, which officiallysupports the long-awaited 100 MHz bus.

And guess what folks? If you want to takeadvantage of the two new processors with 100MHz bus speeds and BX chipset, you need anew motherboard. You see, the current batchof motherboards on the market with the440LX chipset were only designed for proces-sor speeds up to 333 MHz with a 66 MHz bus.

Want even more great news? At 400 MHz,your current 10 ns (nanosecond) SDRAMmight not cut it. We' ve received a number ofreports from our regular Test Lab contenderswho have been informed by Intel that thenew recommended (perhaps soon to berequired) timing on RAM will have to bereduced to 8 ns,

Currently there are only two manufactur-ers that make this fast RAM, and the price tagsare no laughing matter. A typical 32 MBSDRAM DIMM module goes for around $75today, whereas the new faster 8 ns RAM cur-rently sells for just over $200 for the same 32MB. This will certainly change in time asdemand grows, maybe even by the time youread this article, but at the time of this writ-ing, the idea of upgrading yet again to gainmore megahertz is not at all appealing.

And it's not just the processor world that' sexperiencing this type of fast-paced lifestyle.Hard drives today are double and even triplethe size of what they were this time last year.Seagate recently began shipping its new lineof fluid-bearing motor drives, which spin at7,200 RPM and have capacities up to 9.1 GB.And no, we' re not talking SCSI, but plain old

Maxtor has gone one step further, offeringa drive with a total capacity of 11.5 GB. In theworld of hard drives, size really does matter,and the manufacturers are ma king sure you

This year will also see many changes in theworld of video. Whether it's ZD or 3D acceler-ation, nearly every video card manufacturerhas something new, or something new in the

announced two new additions to its Pentium

prevail in the process! And with very aggres-sive price cuts, these new processors are wellon their way to becoming the norm.

Niovlng too fast?There's no doubt that thec omputer industry i smoving at an incredible r

MQg

sa

works. The new generation of Voodoo 2-basedcards are now slowly making their way ontothe scene, and are expected to make record

les. First to market was Creative Labs, fol-lowed shortly by Diamond with its

Monster II. The all new 740 chipfrom Intel is also beginning

to make its debut, and isalready receiving praise asbeing a lower-cost alterna-

tive to 3D gaming with per-formance comparable to the

first generation of Voodoo cards.Matrox also has something in the

works, but we' re currently under a non-disclosure agreement which prevents us

from mentioning any details until June 1.(But after a visit to Maxtor's Montreal head-quarters for a tour and some sneak pecks atthe new technology, we can definitely say it' sgoing to great!)

So is the PC industry moving too fast? Formost of us, absolutely. And although it can beincredibly exdting to watch, it can also beincredibly frustrating for those of us who haveto review these new technologies for our read-ers. This month was a good example of whatcan happen when new t echnology isannounced but is not available (we' re refer-ring to the new 350 and 400 MHz CPUs).

Our Test Lab schedule is determinedmonths in advance, and for this June issue wewere scheduled to test high-performance sys-tems. When we began extending our invita-tions to the PC manufacturers, these newprocessors were not available, nor had theybeen officially released by Intel. So we wereleft with no other alternative than to testwhat was readily available: the 333 MHzprocessors which were originally introducedJan. 26.

As our deadline drew closer and closer, sodid April 15 — the release date for the newprocessors. Suddenly we had a couple of ven-dors that were able to get their hands on the400 MHz chips and asked if we'd be interest-ed in reviewing one of those systems as well.Naturally we agreed since ideally we would'vetested nothing but 350 and 400 MHz systems.

However, most of the systems featuredthis month are based on 333 MHz processors.Now don't think that 333 MHz is anythingless than incredibly fast just because there area couple of faster CPUs on the market. Whenyou stop and think for a moment just howmuch computing power is inside one of thesemachines, it's really quite mind boggling.

In fact, any PC you buy today has severaltimes more computing power than whatNASA had access to when it sent a man to themoon in 1969. That was 29 years ago. Canyou imagine what the next 30 years holds instore for us?

What's new under the hood?With the release of the 350 and 400 MHzPentium II CPUs and the new 440BX chipset,we' re not seeing anything really new as far astechnology goes, with a couple of exceptions.The number of transistors found inside theCPUs still totals 7.5 million, the Level-2 cacheis still 512KB, and they both use the 0.25micron process that was introduced with the

Continuecf on page 94All dimensions shown ae GIT sin, vievnble size is smaller.

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worms.

The fastest iPentiusn iisContinued frow page 92

333 MHz version back in January.The most important differences are the

support for a 100 MHz system bus, which willboost data throughput, as well as the obviousincrease in the processor's core speeds. The400 MHz CPU can deliver a 20 percent perfor-mance boost over a 333 MHz model with inte-ger-related applications, and 19 to 21 percentperformance improvement on multimediabenchmarks.

On the iCOMP index 2.0, the 400 MHzprocessor delivers a score of 440, whereas the350 MHz version comes in at 386, When com-pared to the 333 MHz Pentium II, whichcomes in at a score of 366, we can definitelysee a noticeable improvement with the twonew processors.

The 440BX chipset's primary function is toallow the system bus to operate at 100 MHz, asopposed to 66 MHz, which has been in use forquite some time now. This was the case withthe first Pentium processors with 100, 133,166 MHz and eveiy processor after that upuntil the 333 MHz Pentium II line. The onlyexceptions were the 150 and 166 MHzPentium Pro processors that still used a 60MHz bus. Also, the 440BX chipset offers sup-port for Mobile Pentium II processors, whichshould make their debut around the time thisissue is published.

The $1,000 lsCwith iPentlusn ll tecisnEElogy?You may have heard a lot of hype during thepast little while about sub-$1,000 PCs. Andalthough it's certainly been possible to buildsuch a machine for quite some time now, Intelis now about to open a whole new can of ugly

How? By making it seem that you can nowhave a Pentium II 266 MHz processor in a low-cost machine priced at {or dose to) $1,000.But this is a good thing, right? For the largemajority of the public, wrong!

It's called the Celeron processor and yes, ituses the Pentium Il processor core, and yes itruns at 266 MHz. It even uses the latest 0.25micron manufacturing process found in the333, 350 and 400 MHz versions, and it costs awhole lot less than the original Pentium IIprocessor. By now you must surely be wonder-

ing whether or not the guy writing this articlehas been drinking on the job, or if there's acatch with this new Celeron processor.

If you guessed the latter, you would beright. Remember the old saying, "there's nosuch thing as a free lunch" ? The Celeronprocessor shows us just how true that is.

In its desire to bring Pentium ll technolo-gy down to a much more affordable level,Intel has decided that it would be best toremove the 512KB Levei-2 cache. So what's aLevel-2 cache? In plain English, it's a largenumber of transistors (millions) that are locat-ed beside the actual processor. Its function isto speed things up greatly,

When you take a look at the black plasticcasing that houses the Pentium II processor,you' ll notice it's much bigger than a typicalPentium chip that you may be more accus-tomed to. One of the reasons for this is thatthe Pentium 11 processor itself is larger in size,plus the fact that the level-2 cache sits rightbeside the processor (all inside the plastic car-tridge).

By removing the Level-2 cache, Intel savesquite a bit of money on each processor it man-ufactures, but this saving translates into a per-formance loss. And just how much of a lossare we talking? Can the missing Level-2 cachereally hinder performance that much? At therisk of using bad grammar, let's just say thenumbers ain't pretty.

The Celeron processor, which operates at266 MHz, can achieve an iCOMP index of213. A Pentium 233 MMX processor comes inat 203. A regular Pentium II 266 MHz proces-sor achieves an iCOMP index of 303. Thenumbers speak for themselves. This new 266MHz Pentium II Celeron processor barely out-performs a previous generation Pentiumprocessor running 233 MHz. In fact, accordingto the iCOMP index, it is 4.9 percent fasterthan a 233 MMX Pentium, and 42.25 percentslower than a 266 Pentium II processor withits Level-2 cache intact.

Same clock speed, but 42.25 percent lessperformance. Sure it may cost less than a CPUwith the cache working, but how much areyou wilBng to sacrifice in order to save a cou-ple hundred bucks? At the time of this writ-ing, a Pentium II 266 MHz CPU cost $493.Although we don't have a confirmation ofwhat the Celeron processor will cost, a reliablesource tells us it will retail for around $280,

From: EmpacTel: 905-940-3600http: //www.empac.corn

Hmm, you decide.So when you walk into a store with knowl-

edgeable sales staff and they try to cautionyou on the Celeron processor, heed theiradvice. Don't go thinking that they want tosell you the more expensive processor just tomake a bigger sale. There's a good reason whythe new processor costs around $200 less thanit's original 266 MHz counterpart, so buyerbeware!

Buyer be especially wary if you plan onpurchasing a PC that will be used for someintense gaming. On the other hand, if aCeleron processor will power your office PC,where you do little more than Word, Exceland email, you have little to worry about.

Our testeWe asked vendors to send us machines basedon Pentium II 333 MHz processors and 128MB of RAM, All other components were leftup to the vendor, but we specified that theoverall system cost should be kept between$3,000 and $3,500, not including a monitor,As mentioned before, the timing of th ismonth's article clashed with the release datesof the 350 and 400 MHz Intel processors,which is why the large majority of the systemsare based on 333 MHz units,

As usual, we ran the BAVCo Sysmark32benchmark tests on all machines, which weconfigured to run at a resolution of 1,024x768at a 32-bit True Color depth.

Azura

Erom; ST0Tel: BOO-463-6783http:l/www.std.net

Express Micro

Comp uPartner

From: Advance interface ElectronicTel: 905-479-1443

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AnalysisT his month's fastest system is t h eCompupartner from STD. It managed to comeout with an overall score of 327, giving it notonly excellent performance, but an excellentprice/performance ratio.• excellent performance, fastest system in

survey for 333 MHz categorysuper fast video thanks to the DiamondFire GL Pro video card

• excellent hard drive, a new Seagate 6.5 GBwith 7,200 RPM

• new 32x CD-ROM drive from Panasonic• inc ludes an LS-120 drive• priced at $2,899• comes with three-year parts and labor war-

ranty

AnalysisThis Azura machine is very simple and to thepoint and costs just $2,800 with a two-yearparts and labor warranty. The overall mix ofcomponents inside the system make it idealfor intermediate to power users.

great video card for home use• low price

average performance

Continued ou page 36

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The fastest Pentlum llsContinued fro/n page 94

http//www.aiei.cornAnalysisAn excellent system consisting of Grade Acomponents from top to bottom. Althoughit's priced higher than some of its competitors,it does offer a complete DVD solution,Ethernet card and excellent video card. Pricedat $3,499 it comes with a three-year parts andfive-year labor warranty.

IBM Aptiva E76

• great motherboard• super fast Matrox G200 video card• in c ludes Creative Labs DVD kit• excellent performance with overall score

of 326• good choice of Fujitsu 6.4 GB hard drive• in c ludes 3Com 100-BaseT Ethernet card• comes with Lotus SmartSuite 97

From: IBM Canada

P®N4 4 4 4 /lee • met a I~C t

Tel: 800-465-7999http: //www.pc.ibm.corn

AnalysisA good overall system if you' re looking for aname brand PC. It has good performance forits configuration and comes with a 15-inchmonitor and good software bundle.• la test in the Aptiva line• good overall system for the home• in c ludes 15-inch IBM monitor• huge 8.4 GB hard drive• good mix of software included with system

like Lotus SrnartSuite 97 and PC Doctorat 300 MHz and 64 MB RAM, it's not in thesame league as its competitors

• suggested list price of $3,199 means you' llprobably find it for under $3,000 retail

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WWW.Ptaneteer.Ca JabaFrom: JABA System inc.Tel: 888-321-5222http: //www.jabasystem.cornPLANETEER WEB HOSTING

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MMX 200 system is fun and. exciting!g-,

AnalysisA great system consisting of top-quality com-ponents and priced just under $2,800 with atwo-year parts and labor warranty.• great overall performance• excellent choice of components make up a

great system• new Seagate drive spins at 7„200 RPM

high quality Tyan motherboard offers sys-tem stabilitysuper fast video thanks to Diamond FireGL Pro

P~ l e eeeee» ~Pentium MMX 200, 16 MB Ram2.1 68 H.O., 24XCD Rom

keyboarde Mouse, speakers' MynixFrom: Mynix TechnologyTel: 905-944-9998http://www.mynix.corn• SMAe8 l o re

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I ' J I ' ' I ' I i ] iNEW Pll 400 5 850 MIIlll WITN BX CIIIPSET- ORDER BY PIIONE/FAX OR FROM OIIR WEBSIIE AND SAVE AN ADDIl'IONAl RS DFF ANY SYSl'EM

Intel Pentium chipset or LX440 Pll chipset32 mb fast 10ns SDRAM & 4.3gb hddBlitz 3D 4mb fast AGP video, 15" .2&dp mtrMouse, kybd, NetLink 56k vfx modem,32x CDW ave 32 sound, 80w speakers, 550 CD titlesind encyclopedia.and edutainment titlesMs-Windows 95 cd ver installed & configuredP-233MMX' $1299Penll-266MMX $1510 or lease $56/mth

Intel Pentium chipset or LX440 Pll chipset32 mb fast 10ns SDRAM & 4.3gbUDMA hddATI 3D Exprstn 4mb PCI video, 15" .2&dp mtrMouse, kybd, NetLink 5&k vfx modem,32x CDSB 16 sound, 80w speakers, 550 CD titlesincl encyclopedia.and edutainment titlesMs-Windows 95 cd ver installed & configuredP-233MMX' $1392Penll-26&MMX $1602 or lease $59/mth

Intel Pentium MMX processor, 32mb ram1.6gb hdd, &X cdrom 8 Wave 32 sound2mb PCI video & 33.6 vfx modemEnh Win95 keyboard, mouse & speakersP-166MMX* $690P-200MMX* $700P-233MMX' $750Add Windows cd ver installed add $135

Intel Pentium chipset or LX440 Pll chipset64 mb fast 10ns SDRAM & 4.3gb UDMA hddBlitz 3D 4mb fast AGP video, 17" .2&dp mtrMouse, kybd, NetLink 56k vh modem,36x CDWave 32 sound, 120w speakers, 550 CD titlesincl encyclopedia.and edutainment titlesMs-Windows 95 cd ver installed & configuredP-233MMX' $1589 or lease $59/mthPenll-266MMX $ 1 797 o r lease $66/mthPenll-300MMX $ 2 009 or l ease$74/mthPenll<OOMMX* $2885 or lease $107/mth

Intel Pentium chipset or LX440 Pll chipset64 mb fast 10ns SDRAM & 4.3gb UDMA hddBlitz 3D 4mb fast AGP video, 17" .2&dp mtrMouse, kybd, NetLink 56k vfx modem,36x CDWave 32 sound, 120w speakers, 550 CD titlesincl encyclopedia.and IOMEGA Zip driveMs-Windows 95 cd ver installed & configuredP-233MMX* $1714 or lease $63/mthPenll-266MMX $1924 or lease $71 /mthPenll-300MMX $2136 o r lease$79/mthPenll-400MMX* $3022 or lease $112 /mth

Intel Pentium chipset or LX440 Pll chipset64 mb fast 10ns SDRAM & 4.3gb UDMA hddATI 3D Exprstn 4mb PCI, video, 17" .2&dp mtrMouse, kybd, USR 56k vfx modem,32x CDWave 32 sound, 120w speakers, 550 CD titlesincl encyclopedia and edutainment titlesMs-Windows 95 cd ver installed & configuredP-233MMX $1738 orlease$64/mthPenll-266MMX $1963 o r lease$72/mthPenll-300MMX $2175 or lease $80/mthPenll-400MMX $3051 orlease$113/mth

Intel Pentium chipset or LX440 Pll chipset64 mb fast 10ns SDRAM & 6.4gb UDMA hddBlitz 3D 4mb fast AGP video, 17" .26dp V773Viewsonic mtr Mouse, kybd, USR 5&k vfxmodem,36x CD SB64AWE sound, 120wspeakers, 550 CD titles incl encyclopediaMs-Windows 95 cd ver installed & configuredP-233MMX $2055 or lease $76/mthPenll-266MMX $ 2 266 or l ease$84/mthPenll-300MMX $ 2 477 o r lease $92/mthPenll-400MMX' $3354 or lease $124/mth

Intel/Asus Pentium or LX440 Pll mbd64 mb SDRAM & 6.4gb UDMA hddMatrox Mill II or ATI Exprt@Play 4mb AGP17" V773 .26dp Viewsonic mtr, Kytrnc kybd,MS Intellimouse, SB16 sound, USR 5&k vfxmodem, ACS 45 spkrs, Toshiba 32x CDROMMs-Windows 95 cd ver installed & configuredP-233MMX $2403 or lease $89/mthPenll-266MMX $2622 or lease $97/mthPenll-300MMX $ 2 834 or l ease$105/mthPenll-400MMX $3715 or lease $137/mth

Intel Pentium or LX440 chipset128 mb SDRAM & 6.4gb UDMA hddMatrox Mill ll or ATI Exprte Play 4mb AGP1?" Sony 200ES .25agp mtr, W in95 kybdMouse, SB64AWE sound, USR 56k vfx mdm,120w spkrs, 36x CDROM, Zip drive or LS-120Ms-Windows 95 cd ver installed & configuredP-233MMX $2757 or lease$102/mthPenll-26&NfMX $2967 or lease $110/mthPenll-300MMX $3179 or lease $118/mthPenll-400MMX' $4056 orlease$150/mth

Intel Pentium chipset or LX440 Pll chipset128 mb fast 10ns SDRAM & 6.4gb UDMA hddBlitz 3D 4mb fast AGP video, 1T .2&dp mtrMouse, kybd, NetUnk 56k vfx modem,36x CDWave 32 sound, 120w speakers, 550 CD titlesincl encyclopedia.and edutainment titlesMs-Windows 95 cd ver installed & configuredP-233MMX $1779 or lease $66/mthPenll-266MMX $1997 o r lease$74/mthPenll-300MMX $2199 o r lease$82/mthPenll-400MMX $ 3 075 or l ease$114/mth

Intel Pentium chipset or LX440 Pll chipset64 mb fast 10ns SDRAM & 6.4gb UDMA hddMatrox Mill II or ATI Xprt©Play 8mb AGPvideo, 17" .2&dp V773 Viewsonic mtr mouse,kybd, USR 56k vfx mdm, DVDII kit, SB64AWEsound, 120w spkrs, 550 CD titles encyclopediMs-Windows 95 cd ver installed & configuredP-233MMX* $2545 or lease $94 /mthPenll-266MMX $2756 or lease $102/mthPenll-300MMX $2967 o r lease$110/mthPenll-400MMX' $ 3844 or l ease$142/mth

Intel Pentlum chipset or LX440 Pll chipset64 mb fast 10ns SDRAM & 6.4gb UDMA hddMatrox Mill II or ATI Xprt©Play &mb AGPvideo, 19" .26dp V95 Optiquest mtr mouse,kybd, USR 56k vfx mdm, DVDII kit SB&4AWEsound, 120w speakers, 550 CD titles encyclpMs-Windows 95 cd ver installed & configuredP-233MMX $3045 or lease $113/mthPenll-266MMX $3256 o r lease$120/mthPenll-300MMX $3467 orlease$128/mthPenll-400MMX' $4344 orlease$161/mth

12.1" Active matrix 800x600 clr 32mb ram2.1gb hdd, 256k/512k cache & 1.44 flpyUSB/non USB, 20x cdrom, 2mb video ram2 PCMCIA slots, TV out video, TX/SIS chipsetApprox 2hrs battery life, carry case & ac adptrMs-Windows 95 cd ver installed & configuredP-233MMX $2338 or $87/mthP-26&AMD $2398 or $89 /mthP-300AMD $2568 or $95/mth

Upg Blitz to Intel I740 2D/3D Smb AGP fast video(OEM) .. . . . . . . . . . . . . . . . . . . . $ &DUpg Blitz to Matrox Mlllenlum II 4mb/Smb AGP (OEM)... . . . . . . . . . . . . . . . $135/$230Upg to ATI Xpert©Play 4/ Smb/ All In Wonder Pro 4/ 8mb AGP ... . . . $95/138/283/323

.. . .$135/$275

.. . .485/4115..$265/62/148.$70/190/45/88

..$225/139

14.1" Active matrix 1024x768 clr 32mb ram2.1gb hdd,512k cache & 1.44 flpyUSB, 20x cdrom, 4mb video ram2 PCMCIA slots,TV out video, TX chipsetApprox 2hrs battery life, carry case & ac adptrMs-Windows 95 cd ver installed & configuredP-233MMX $3395 or $126/mthP-266AMD $3455 or $128/mthP-300AMD $3625.or $134/mth

Ultlnet, Canada's leader in build to order tower & notebook computers since 1984.All towers include 2yr parts & 5 yrs labour warranty, notebooks Include 1 yr parts & 3yrs labour warranty. All systems include 30 days Win 95 free support.For custom configurations, please call/fax or email your system requirements.Lease to own rates at $37/ per $1000 for 36 months, other lease terms available.All towers include kybd, mouse, spkrs, mm titles, Windows 95 and 2yre P&L warran-ty.~ bl ek ~ s y uSakel hhaaet ~ a shy 4M per saa4s Oer 4 ~ c a y eel c8

15.1 Acbve matrix 1024x768 clr 32mb ram2.1gb hdd, 256k/512k cache & 1.44 flpyUSB, 20x cdrom, 4mb video ram2 PCMCIA slots, TV out video, TX chipset .Approx 2hrs battery life, carry case & ac adptrMs-Windows 95 cd ver installed 8 configuredP-233MMX $4104 or $152/mthP-266AMD $4164 or $154/mthP-300AMD $4334 or $160/mth

U pg Blitz to Diamond Monster 3D 4mb/3D II Smb (OEM) .. . . .Dwngd Pll-26&cpu to Pll-233cpu/Celeron 268 cpu (not worth it)ijpg PION to PII450/82mb to 84mh/64mb to 12&mb .. . . . . .Upg 4.3gb to 6.4gb/SAgb UDNA hdd/Wave&2 to SB18/SB&4 ..Upg any CDROIN to DVD II drive, or add ZIP drive or LS-120 floppy ..

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800.8634I722www.em ac.com www.std.net

800-463-6783 905479-1443www.aief.com

Contactinternet contactS Iem rice $2.800 $2.899 $3499 $3,199 ' SRP $2,7 95 $3,485 $3, IBB $2,580 $3,395Warranty 2P. 2L 3P, 3L SP, SL 1P, 1L 2P, 2L 3P. 3L 3P, 3L 3P, 5L 3P, SLdof earsiabor, arts

Note: As prices are street prices or estimated street prices unless otherwise indicated.

888-321-5222 800-263-7754800-465-7999www. c.ibm.com www. abas stem.com www.m nix.com www.~om uters.com www.uilinet.ca

800-632-4636 800-5'13-7732 800-513-7732www.ullinet.ca

......:....,',.:flan'Os::.:.:8$855%8:::::;::::::HINfIIIntel TX W/512 K Mainboard32 MB EDO Ram2.1 GB UDMA HDD2 MB Video Card24X CD Rom16 Bit Sound Card80W Amplified Speakers

33.6 Fax Voice Modem3.5" Floppy Disk DriveKeyboard - Mouse-PadMidtower Case 250W

PEN. 166MNX....$809PEN. 200MMX....$819PEN. 233MMX....$849AND K6 200........$779AND K6 233........$799AMD K6 266........$899AMD K6 300.......$1029CYRIX M2 200....$759CYRIX M2 233....$779

Asus LX W/AGP Mainboard32 MB SDRam4.3 GB UDMA HDDATI 3D XPRES. 4 MB Video32X CD RomSound Blaster 64 Sound CardSOW Amplified Speakers56 Fax Voice Modern3.5" Floppy Disk DriveKeyboard - Mouse -PadATX Midtower Case

Cel. 266..........$1299CeL 300..........$1329PH 233............$1339PII 266............$1399PII 300............$1589PII 333............$1799PII 350............$2079PH 400............$2399

Toshiba 32........, ....95Panasonic 24..........79Acer 24....., ............79Sound Blaster 16....49Sound Blaster 64....89Opti 16Bit ...,.........25180W Speakers......3980W Speakers .......19

Hard DiskSamsung 2.1........175Summing 3.2........199Maxtor 3.2.....,...,.209Max' 4.3...........249Quantum 3.2 .......225Quantum 4.3 .......255Quantum 6.4 .......315Quantum 8.4,......459WD 3 .2...............225WD 4.3...............259WD 6.4...............329Seagate 2.1 .........195Seagate 3.2 .........215Seagate 4.3..........249

Multimedia Monitor

• •

Storage

Asus P2B...........265Asus P2L97........189Asus TX97........165Tekram TX..........99Gigabyte TX.......139

Iomega Iut Zip ....,105Iomega Ext Jaz......399Iomega Ditto ........175LS 120 Drive......,.115HP Tape Backup ..225Sparq Ext. 1GB.....259

14" SVGA ..........1/515" SVGA ..........21915" SONY ..........42517" ACER...........45917" Proview..:,....38517' Viewsonic ....53919" Viewsonic...115021" Viewsonic .. 1429

Motherboard Ilodem

Scanner

0• •

Networking

USR 33.6 Int.........109USR 56K I'nt.........149USR 56k Ext.........219Acer 33,6 Int.........65Acer 56k Int..........95Jaton 33.6 Int........59Jaton 56k ht.........,79

3COM 10/100 NIC....95Intel 10/l00 NIC .......85DLink 10/100 NIC.....75DLiuk ISA NIC.........29Acer 10BT NIC.........33Intel 100 12 Hub.......Call3Com 100 12 Hub,...CaIIDLink 100 8 Hub......Call

HP 5100C,...,........375Acerscan 310P.......135Scantak...................95Simplex...................99

CREATIVE DVD W/KITVIDEO CONFERENCE KIT

CD BACKUP

Printer

Video Card

HP 692C.............319HP 890CXI......, ..535HP 1120CX1.......669Canon 4300.......,.259Epson 400...,.......265Epson 600...........345Epson 800......,....415HP 6L Laser........529

Trident 1 MB.........35S3 Trio 1 MB.........35S3 Virge 2MB........55ATI x@Play.........129ATI2MB .............69ATI 4 MB..............85All in Won. 4MB..285Millenium 4MB....205Mystique 4MB.....139Matrox GL100.....115Viper V330 4MB.. 129Stealth 11 4MB.......953D Monster 8MB..155

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp,ca jUNE 1998 Q Tcp Tesr lA$$ I I I

The fastest lr'entluen llsCorrtimrerf fronr page $6

AnalysisA good package overall, although most powerusers would probably prefer name-brand com-ponents they recognize, and the BTC namemay not do that for them. If the componentsinside this system were swapped with recog-nized names, it would increase the overall sys-tem price a fair amount. If, on the other hand,name-brand products are not a concern, this isstill a nice package for $3,48S with a three-year parts and labor warranty.• features some great components• in c ludes a CD-RW (rewritable) drive• components with the BTC name may not

be familiar• good overall price/performance ratio

NEC Direction SPL 333

The new Direction SPL 333 from NEC is anAnalysis

excellent system for the home or office. Itcomes loaded with everything you need andperformed admirably on our benchmark tests.The SPL 333 is built to order, meaning youcan customize it in a number of differentways, and is one of the reasons the price is socompetitive at $3,199, which includes the 17-inch monitor.• excellent overall package from NEC• includes MS Office Small Business Edition• comes with 17-inch NEC C700 monitor• in c ludes ACS-90 speakers from Altec

Lansing• great price/performance ratio

Ultinet 333 R 400 MHZ

price. The 333 MHz system was very close toachieving top performance on our BAPCotests, missing the top mark by only sixpoints. Each system uses top-notch compo-nents for maximum performance, leavingvery little to be desired. It should be notedthat the 400 MHz system was given to us byVltinet to allow us to compare the perfor-mance of these new processors. The machinewas benchmarked and included in ourreport, but was not considered a candidatefor any awards due to the fact that the

~~» agedto adtieve thekighesticore'-,'oil',8IIs;.:=,--, >,.'

units.majority of the other systems were 333 MHz

• both machines use the same, high qualityname-brand components

• excellent performance on graphics thanksto the Millennium ll AGP with 8 MB

• both systems offer the latest 36x CD-ROMdrives from Acer

• price/performance on each system wasexcellent

• includes shareware bundle featuring alarge number of programs

From: UiiineiTel: 800-51 3-7732http: //www.ultinet.ca

From; NEC Computer SystemsTel: 800-632-4636http: //www.nec-computers.corn

e'~ trice/Perkrenance Wit&et:-'::: -:r ~

: The 333.MHz system from Ultinet''eamon,„:5 ~5.,:.@~ but"becppse of -Its low 'pnce -,the I0el+'p". a""g~-'> of the'-'b'unch — it' wins this mo'nth's";:: ' ~M '„-':4-

' .:. within.'-'six. points:of ping for first"place„;-.'; ",

;.-: 4 OveraN;:ltPC Olrectlen SPL S3a:. -: ' : -; -: : - ,,':ejie;.;:„~j'.,':;-:,,'.~~'~ The belt overall package Itt title ittoit th,'8'.",".'"~: ' ~ " „ ~

'~'l roundup is the Direction SPL 333 from.:." '~~ 'NEC.-it-is i complete package includiitg"..'" -: - -:"p4 a 17-inch NEC monitor and MS Office"Small Bu~s>rtress Edition an&is-'very"pompeii-.;:g'„4~ tively priced ai' $3,199::direct from,NKC,with 'a:,three-year parte: and labor warranty:,<gl"„"-';:P:,': with first 'year on-site,'.:If buying name:Sian'. is:Impo rtant to you„ this'.Is the system';":='-.('Analysis

These two machines from Vltinet each offerexcellent performance for an incredibly low

Technolo iesYour

HP4• Lower repair costs• Fast, 24 hour turnaround time• In house and on-site per

incident service• No hidden costs

• Don't forget to ask us about ourrefurbished printers for sale

OIQMTA'Aulhtmef gy Hew~

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READY

IN HOUSE FLAT LAEC)UR RATES:all makes and models• Laser Printers 8 85.00• Ink Jet Printers S 75.00• Dot Matrix Printers 8 65.00• Monitors 8 90.00• On-site flat rate 8 I 35.00e Cjo dayS partS and labOur V arranty

14 Connie Crescent, C12A, Concord, Ontario L4K 2w8Telephone (905) 738-7878 • Fax. (905) 738-0585Toll Free 1-800-949-7878Internet E-Mail:cmtech@interlog.corn

JUNE 1998 THE COMPUTER PAPER CRFATER TORONTO EOITION www.tcp.ca• I Mo B I LK coMpUTINcT

, ' • ire ess atacommnear t ere

Netwave f."ommunicatians Inc. has been pr aviding r eliable, hassle fr eeconnections to the Internet for over 3 year s. We offer yau localcoverage fr am Oshewa (eost) to Burlington (West) • Sorrfe ond Keswiek (North) toToronto (south). Netwave is naw a member of ipass which allows ourcustomers global access from over 2500 sites around the world.

Web site Development • Web site Hosting e Intranets e Networ kingServer ca-location • Dedicated connections (ISBN ta T1}

• • • • • e o

I •

Netwave Cornfnunications Inc

4

wBy Geof Wheelwright

Infowave wireless data serviceFrom: Infowave Wireless Messaging Inc.Tel: 604-473-'3600Estimated price: $7.700 for 25-user licenceWireless modemFrom: 3ComPrice: $559

ireless data communication is won-derful — when you can get it to work.I have spent the past six months

working with a variety of wireless data commu-nications alternatives to a standard modem,and have come to the conclusion that most ofthem just aren't ready for "prime time."

The latestw ireless alternative to

enjoy some time with my notebook computeris Infowave's wireless data service. For the pur-poses of the test, Infowave kindly set me upwith an account on its corporate mail server,an ID and password, along with a wireless3Com modem to use with it.

(It should be noted that Infowave is lookingat its service as a corporate solution for a mobile

workforce. It is downplaying its individualaccount structure in favor of corporate pricing.)

It was a superb solution. I could sit quiet-ly at my local Starbucks with my notebookcomputer while sipping a latte and sendingdata at the same time. The email went wire-lessly via the modem over a data radio net-work to Infowave's offices, where the serverpassed it out over the Internet to its destina-tion. I thought this was going to be the begin-ning of a beautiful friendship.

And so I invited the modem along withme to the United States. I don't know whetherit was the garish light of Las Vegas, the densof gambling and booze — or maybe the nine-volt battery — but the modem just didn't want

to work for me in the U.S.,despite being bi l led asc apable o f do in g s o .Numerous calls toInfowave to sort things outeventually revealed thatthere was probably a glitch

failed to operate properlywhen I got home again.

I went back to usingthe modem locally andeventually had itswapped out for an RIMMobitex m o dem. Itseemed to work quite reli-

ably when used locally and Iwas once again soon merrily sending

emails from my daughter's dance class, theSeabus in North Vancouver and the passengerseat of my car. Liberation was mine!

Now jump ahead a few days to my nexttrip to the U.S. This time it was the Big Apple.I was feeling confident, whatever its previousproblems with the American radio-based dataservices, that my Infowave account wouldserve me well. I even talked to the company'smarketing people about it and they happily

Continuer/ on page 49

in the modem. It then

1-8 Conestoga Orive, Suite 101 • Brampton, LSZ 4NSE-mali: infoiinetwave.oa • Web: http:llwww.netwave.oa

N229BASIC SYSTEM

6X86 — P200+, 16M EDOPENTIUM MULTIMEDIAINTEL P200 MINX, 32M EDO

PENTIUM II MULTIMEDIAINTEL Pll 233, 32MB SDRAM

440LX, 3.2GB, ATI 30 XPRR 4MMain Boanl: INTEL 430 bl, hd: 2.1gb, Video:1M PCIFloppy Drive: 1.44MB, Keyboard: 104 WIN 95, MouseCOMPUTER 32xCD-ROM, 33.6k Modem 32XCD-ROM, 56k Modem

Sound Card: 16 Bit Plug8Play, Speaker. BOW505 Hood Road, Unit 19Markham, ON LSR I/OTel: (905) 415-9079Fax: (905) 415-9091

MON-FRI: 10-6 SAT: 11-5IYITEN IjPORAOE

IBM 6X86P-200+ 16M EDOCYRIX 200MMX 16M EDOCYRIX 233MMX 16M EDO RAINTEL P-200MMX 18M EDOINTEL P-233MMX 16M EDO RAINTEL Pll 233 32M SDINTEL Pll 266 32M SDUpgwles include new cpu, melnboard, fen, & ramCOMPUTER RENTAL AVNLAILE

UPGRADE 386 486 TO

MONITORSSVGA 14/15/1 7... $159/214/399Acer 14/15/1 7.... $199/239/419Daytek14/15/17, . $199/255/488KDS 14/15/17.... $199/269/539VIEWMNIC 15/1 7 .... $293/588VIDEO CARDSS3 VIRGE 3D 2M...,,,.... $45TRIDENT 98801M....,. . . . $299685 30 PCI 2M/4M .... $41/5696854MPC-TV...,. . . . . . $64ATI 30 XPR 2M/4M..... $68/105ATI3DXPR+ PC-TV4M... $125ATI XPERTXL4MAGP..... $117

ATI XPERTOPLAY 4M PCI... $205ATI XPERTOWORK 4M PCI., $164MAIN BOARDSLUCKY STAR 430TX........ $96LUCKY STAR 440LX Pll AGP . $159ACER 430TX........ . . . . $1 33ACER 440LX Pll ATX...., .. $1 69ASUS TXP4...... . . . . . . . $139ASUS TX97E....,. . . , . . . $159ASUS PIIL97ATXAGP ...,, $189RN MODEMS33.6K/56K wNOICE INT... $49/69USR 33.956K wNOICEINT.. $115/159

Cannon 250/4300.... $1 79/239Epson 400/600 ..., .. $245/329HP 670/722......... $279389SOIIND CARDS3D, PnP.....,.. . . . . . . . . $17Yamahe719,3D,....... . . . $19S3 32BIT WAVE 3D......., $39Sound Blasir16;....,. . . . . $45Sound Blestr AWE64...... . $88HARD DRIVESMAXIOR 2.1/32f4.3G „$1 83213mWD 2.5/3.2/4,3G ... $181215/252QNN 3.2/4.3/6.4G.. $221/255/309

CD-ROM DRIVERAGER 32X........ . . . . . . . $78TOSHIBA32X..... . . . , . . . $92PANASONIC 24X32X...., $75/991A4 FD....... . . . . . . , .. $25CASEMINI TOWER..........., . $35MID TOWER,,...... . . . . . $59ATX MID TOWER........,. $74ATXFULLTOWER ......., $125ACCESSORIES104 KEY WIN95 ........ . , $18LOGITECH MOUSE......, ..$13

$269$299

EO1WL !!! Monitors =„E771 98G771/G773 589/626

:r ST775 807YivwXanir' OPliquesf V773 604

Optiquest V775 $662Optiquesl V95 $1026

PROFESSIONAL14" 1024.28 $17 5SEER 15" 1280.28 $225

. 14" 34T 1024 .28 189, 17" 76e 1280.27 428

QOpen 17" 78le 1600.26 499

17" 200ES / 200GSI788/921

Speerrers

MID Tower, 230W from $46FULL Tower, 230W from $69MIDATXTowerfrom $82 N, '

FULL A1X Tower from $95250W Power Supply $34300W Power Supply $50250W Power Supply AlX $60

Cuse Et'L Power SupplySales Ends Nay 31 '98

~ + ~ 9680 I-2M MPEG $37

Main boardg rsCrta'lour VIA Chip Set wiAGP $100

CyrkrlN w/Video 6 Sound )lfa

JfLCIBFE)S 1XChlpsel512k I 87UOPOn AX- bLC PenRum II LX$144

R 1 X-971E 1X 512K 173

Pentium Il LX 148

• APST TX 812k 102

TXP4 TX 512K 144TX-97L TX 51 SK 173PSL97 Pen.U LX 192PSL-8 Pen.ll IX (AT Hyle) 204P ?L97-0 Duct Pen.U 3 8 7PSL97-3 Pen.ll w/SCSI 333P28 Pen.ll SX 254PX54301X 512K $111BXb 440BX Pentlum II 271U(b 4401X Pentlum II )187

Hard Drive

OEDEYernioa

4M / BM

9750 4M ASP98504M w/TV Out AGP3D Virge 2-4MMSlennlum 0 4M / AGPMillennium 0 BMMysRque 2204MMystique Rainbow RrmnerM3D Add-on 4M3D Xpre 2MSD Xpre PLUS 4M SDRAMAR-in-wonder Pro 4M/8M1V Tuner for ATI onlyXpertBPlay 4M / BMXperl XL 4M PCI / AGPXperlorlay 4M AGPAIHn-wonder Pro ASP

$80$90$55241/192272114221130

287/348132/168IN/119

$140$310/371

366/391429/4S4

$145$228

— geiaii Box

EN4$$rg 220 3-way 200w

AMR )s 15" 54E 1024.28 252

360 3-Woy 3ghv 774 20 Subwoofer 7 7

UBRRBSSB M7 Sw 70M15 10w 89M20 DSP lgw 110MSWIO Subwoofer 142ACS-43 Sw $58ACS-45 bww/ 20w 5ubwoofer $128ACS-48 20ww/ 40w Subwooter $196

17" 78c 1600.25 69419" 99c 1600.26 920S~2rT3r 15" 100Es / I OOGs $420/496

19" 400PS 1373

Sound Curdg,'PCPartuur ESS1868 168lf w/IDE $20

Sound Blaster 16 oem ISOQ~ SB AWE644500 oem 98

Backup Drive

m~mlH 5.0G C4354 Tape Dr. Int. $286

SVC)i3EST Spar8 I GB Int. IDE $268

i:r"4 ~lgttt8Cp. 7JD Plus IOOM Ext. $ 265

5.08 C4361 Tape Dr. Exl. $353SparQ I GB Ext. Parallel $260

328 WD-AC332N4.38 WD-AC343NbAG WD-AC344003.2G STRSTUS4.38 43NSE648 6400SE6.4G 36480ST

2.1G ST32132A $1873.2G ST33232A $22 73.2G ST33220A S22 04.3G ST34342A $2496.4G ST3&540A $2904.3G 84320D $2585.2G 85250D 32836.4G 86480D $3267.08 87000D S374SAG 88400D $4323.2G MP83032 $2174.3G MPA3043AT $2455.2G MPA3052AT $285d Drives-.18 Fireball ullra SCSI $320.28 Fireball Ullra SCSI $350

4.38 Fireball Ullra SCSI $410d.48 Fireball Ultra SCSI $5189.18 Viking II Uxra Wide 10779.18 Atlas)il Ultra Wide $1128

cfdzEI• • \ • • • •

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AS-in-wander Pro 4M / AGPASdn-Wonder Pro BM / AGP

ard! 3D Add-On-SteaSh 0 52204MViper V3304MPURE SD Add-on 6MPURE 3D LX Add-on 6M3DFX VOODOO Rush 6M

I256© «pllopUS

ds88D*ET" (28' triewoBtei'.Rs dp DinrnonrRren CRT' Max Res. 2800 2 3200

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PrintersInk Jet & Laser

riel rrew«rr 670C 600 4ppm692C 600 5ppm722C 600 Bppm890CXI 600 9ppm

Laser 6L 600 6ppm I MLaser 6P 600 Bppm 2MLaser 6MP 600 Bppm SM

QEEE$9$$ BJC-250 360dpi 3.5ppmBJC-4300 720dpi 5ppmIS-22 Scanner KR

~M St y lus4007204ppmStylus 600 1440 bppmStylus 850 1440 Bppm

uew!rr 1120C)O 600 4.5ppmuerv$398$528

or $645$518$975$1207$195$249$126$256$337$503

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$160

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rm Hew(err ScanJet 6100Cw~ ~ " a ScanJet 5100CA Acerscan 310S%> Acerscan 310P

~o p er)' Acersacn 610SSCIIIUTEK 600dpi Full Page

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1520 ISA Card $1002940 Ultra 2 Wide SCSI lgt 592

Iflll'lo

SCSI Curd2940 Ultra Wide SCSI Card)366

III3

Acerscan 610P

9100A PCI SCSI9100U UUra SCSI 1919100UW URra Wide SCSI $239

$153)1044

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48B native SOB aompreesdC/ESSDIL iat. C4SBSJI Eat.inE spy' parattot s4gtS

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SB AWE64 SOLD (RetalO $198

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v MfrAMpnster daef ea'd ieehee $II SEOYG. . oOdOO

v lasefemtes Olde $335 Bloat r . 8 $4pg

TDUHI$A

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V.SO ITEI SSIL Standard56K Win Moctem $1325 6K internal $20 7

„,„ . „ . 5 6K External $224-""r-' 56K internal Voice $22756K External Voice $325

86K int. Voice 81IHOperi 56K V.90 Int. Voice $ 1 02

56K Ext. Voice $130SUPER 56K int. PCI Voice (OEM)$90

ROCKWELL 33.6 int. Voice $ 80

Fex Modern ~is' 33.6 Int. Voice I85

CD ROMEsanneonio Btopvrr'

Toshlha 32X SCBAcct 32X IDE (UDMA)Acer SIX IDE (UDMA)Tcshlba 32X IDEPanaronc 84X IDEPanaronlc 32X IDECreaSve PC-DYD KitSONY CDU-928E Int. CDRAcer 6204A 2X/bX CD-RWHP 72NI/72Ne CD-RWPanasonlc 7502 SCB CDRYomaha CD-RW 4240 Int.

SCSI

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AtHEAHT SH CASH NSNtHNat ~)Network Products

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Ovisllnk Bhemel PCI lorn 32Ovlsllnk Bhemet PCI INrn 44Surecom Bhernel PCI INm 59Acer Bhemet ISA/PCI 29/ 32Surecom PCMCIA Lrsr crxd 89Surecam 5/Span IOB-T Hub 2pbSurecom lbpcn 108-T Hub 127Acer 10 8 .T Hub 59

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CRZPTIVZ I u I p v I I • I u I

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"PCI Bus.' 16 bit Stereo" Wave-Table Synttif"sisFull-Duplex Support

' plug 4 play

Pentium II Power Series Pentium Power Series586 Mainboard w/Cyrix 180 CPU/Video/Sound card All-in-One $1 80

Pentium Professional Series

gj AP5T 586TX $sozAX6LC PENTIUM II $g44 TX Pg 586TX $144PX5 586TX P2L97 PENTIUM II LXLX6 PENTIUM II $18T P2B PENTIUM II BX

Pentium II Professional Series- PC Partner 0( Pentium II- ATX Mid Tower Case- 32M SDRam (1 pc 32 SDRam)- I A4M Panasonic Roppy- 3.2GB Ultra DIVIA HD- Matrox GIOO 4M AGP Video- EIDE w/25/P Built-in Cont.- 15' Qser SVGA .28 Monitor

- Sound Blaster 16 Sound Card- Super 56K PCI Int. Voice Fax modem- Acer 104 PS/2 Keyboard- SP-138 80W Stereo Speaker— Microphone & Headphone- Mouse ik Mouse Pad

- Panasonic 24x CD Ram Drive ~ ~P™M)- Mouse 6 Mouse Pad

- PC Partner lX Penllum II- A)X Mid Tower Care- 64M SDRam (2pcs 32 SDRam)- 120M Panasonic LS120 Floppy- 4.388 Ultra DMA HD- Matrox 8100 4M AGP Video

*

- EIDE w/2S/P Built-in Cont.- 17' AGER 76e SVGA .27 Monitor- AGER 32x CO Rom Drive- Sound Blaster 64 Sound Card- Super 56K PCI Int. Voice Fax modem- EZ1000 Multimedia PS/2 Keyboard- SP-138 80W Stereo Speaker P

Pentiiim II 233MHZ K~ , +.ui |I &H dph ©'1939 "-''1479

- Acer 1X Chipsei 512K MB- Mid Tower Case & 230W- 32M EDO SIMM Ram (2pcs 4x32)- I A4M Panasonlc Floppy- 3.2GB Ultra DMA HO- ATI 3D XPR 2MB Video Card- EIDE w/2S/P Built-in Cont.- 15' QSER SVGA .28 Monitor- Panasonic 24x CD Rom Drive- Sound Blaster 16 Sound Card- USR 56K Int. Voice Fax modem- Acer 104 Enh. Keyboard- SP-138 BOW Stereo Speaker- Headphone & Microphone- Mouse & Mouse PadPentium 16SMMX

- SP-138 BOW Stereo Speaker Igh$igngf

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- Acer )X chlpret 512K MB- Pro Mid Tower Case LP750- 64M EDO SIMM Ram (2pcs Bx32)- 120M Panascnic LS120 Floppy- 4.38B Ultra DMA HD- ATI 3P XPR 4M Video Card- BDE w/2S/P Built-in Cont.- 17' Acer tbe SVGA .27 Monitor

- Sound Blaster AWE64- USR 56K Int. Voice Fax modem- EZ-Smart Multimedia Keyboard

•

- Headphone & Microphone- Mouse er Mouse Pad B" vehuarvxW APentiIJm l66MMX

81179~Pentium II 266Mhz SQ549Pentium II 300Mhz SQ$39P entiiim II M 3M h Z 8 f 949

ACeR (9 QOPeri PSll8SEMllC

pentium II 266Mhz S2009Pentium II 300Mhz S2199Pentium II 33 3Mhz S2409II

PentiLtm 200MMX Sg f 89gentium 233MMX SQ229

KIOPeri AA.eR g8Panasonic

PenNum 200MMX Sf 689Pentttim 233MMX SQ729

Uteri ACS R (8Panasonic

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THE COMPUTER PAPER GREATER TORONTO EDiTiON www.tcp.ca jUNE 1998 IN 0 B I L I c 0 IH lt U T I n rt Ili

Wireless datacomm nearly thereContinned frow page 40

recounted tales of sending email from theback of a taxi in Manhattan.

I decided to do the same. After hauling outmy notebook computer and getting every-thing ready to send my first NYC "back of thecar" email, i was once again met with noresponse from the wireless modem.

Infowave has been extremely helpful intrying to sort out these problems for me. Themain difficulty seem to have been reiatd tothe configuration of the hardware, and onceadjusted, the modem has worked reliably inother U.S. cities.

Based on my experiences, I would cau-

tion anyone who wants to use a wirelessmodem while travelling that they shouldhave a back-up plan just in case an experi-ence such as mine awaits them, When itworks, it is a delightful technology and thebest possible way of sending and receivingemail. i just wish it worked for me in a widervariety of locations and with greater reiiabii-ity. I hope to report back soon that this is

Note: as we were finalizing this issue, Geo f sentns the following e>nails: "This wireless comtectionappears to be working withnnt worries in NewOrleans!" Then later: "Here's soniething alnazing.This thingeven appears to workfron( 30,000 feetinthe air. l'w now on a plane fromNew Orleans toDallas, and it's actnally working." — Ert. 0

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JUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.caTHE WORKSPACE

e o m e o i Ceewe -ouCBy Rod I.amirand

anadians are increasingly findingthemselves in need of a home office. Insome cases a home office is a shared

space for the whole family: Dad does someconsulting in the evenings; mom uses it as ahome base for her realty work; the children doreports; and everyone needs to send a fax, surfthe Net, or do some typing.

For all the wonderful technological possi-bilities that come to mind when presentedwith the job of outfitting your office, there isthe hard reality o f li m i ted resources.Obviously, with enough money, time, andspace you could run NATO out of your home,but life does not usually, that way, run. So, foryour reading pleasure, this article will bringtogether the most immediate and pressingconsiderations you will be forced to make increating your home office.

The spaceBe realistic about the space your home officewill need. Even if you are planning to havenothing in it except office equipment (someindividuals will also want to keep products, orsamples, in their office), you will need at leastone room. Trying to squeeze the office into aroom that's also being used as a bedroom,sewing room or TV room can be a mistake.

Your office needs a whole room, dedicatedonly to that function — and the bigger the bet-ter. Sufficient electrical outlets (three if possi-

Tips forequippingand setting

up aworkspacethat works

ing a workplace that is not cold, dank ordepressing.

FurnishlnoI sYou can buy a computer desk made of press-board, mahogany, or a number of materials in

between. Regardless of what budget you' ve setfor office furnishings,remember that a moni-tor and computer take up a lot of space. Thenthere is a printer and possibly an externalmodem, removable media drive or scanner.You want to be able to move papers aroundand have CD-ROMs and other items on. thework surface, so desktop space is essential.

You need one big chair and ideally, a sidechair. The big chair is your pilot's seat andneeds to be adjustable, able to swivel, and pos-sibly roll about. If you get one with wheelsand you have carpet you will need a plasticfloor cover. The second chair should be plainand take up less space.

You will need plenty of shelves, and filingcabinet space. The shelving can be bookcasestyle or wall mounted. Mounting shelves onthe wall is less expensive but requires moreeffort to install. They are also a good choice ifyou need to work around other componentsof a room or if you need to conserve floorspace.

Everybody needs a filing cabinet, whetherthey know it or not. You can get regular paperwidth cabinets (they hold documents up to11.5 in. long), but there are advantages tobuying a legal-size cabinet (taking paperlengths up to 14 in.) even if most of yourpapers are standard letter size.

The computerIt's always the same old story: Pay the premi-

Continued on page 4$

ble) and a phone line are necessities. A win-dow with a view, and a door that can be firm-ly closed are optional but highly desirable san-ity savers.

Basement home offices can be spaciousbut extra attention needs to be paid to creat-

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• • • 4 • •

Ponasonic 1.44M ............ $25.00WD 3. 1G U-DMA.........., .. $219.00WD 4.3G U-DMA.......... ... $249.00WD 6.4G U-DNIA....... . . . . . . $350.80Quantum 3.2G ST (DMA)....... $215,00Quantum 4.3G ST (DMA)....... $ 245.00Quantum 6.4G ST (DMA)....... $2 00.00Quantum 8.4G ST (DMA)....... $4 45.00Seagate 2.1G U-DAM.......... $105.00Mextor U-DAM 8.4GB.........'. $ 309.00

SONY 200ES 17" 1280 0.25 .... $700.00SONY 200PS 17" 1280 0.25 .... $1039.00Viewsonic 15" G653........... $370.00Viewsonic 17" GT775......... $850.00

Creative Leb DVD Encore DXR2... $305.00Tosh(be 32X......... . . . . . .. $ $0.00Peneoonic 24X........ . . . . . . $ 05.00Acer 32X/36X......... . . . . . . $05/105Acer (6206) 6W2R............ $445.00

• 6.46B Hard Drive U-DMA I .gtil6

• Intel Pentium II 233• 32MB SD Ram Memory

• 3ZX CD-Rom ACER• ABP 4 Mem Video Card• 16 Bit Sound Blaster Compatible• 1.44M Floppy Drive Panasonic• ATX Pentium II Motherboard• ATX Pentium II Mid-Tower Case• Keyboard, Mouse g Mouse Pad• SP88 Multimedia Speaker• First Month Free INTERNET DIRECTNl prices are already 3% casA 8iscou/)ted2 Years Partsr labour Warranty

I

Daytek 14" 1024.28.......... $195.00Daytek 15" .28............, .. $240.00Dayiek 17" .28/.26.......... $405/445Acer 15" 1280 .28 56C........ $209.00Shamrock 14"/15" .28 ........ $105/208Shamrock 17".28......... ... $505.00Shamrock 17" 1600X1200.25.... $550.00Acer 17" 76E 0.28/........... $430.DD

781E 0.26........... $510.00SAMSUNG 15" (E)........ . ... $315.00SONY 100ES 15" 0.25......... $435.00

Ethernet Card PCI Surecom..... $30.005Port 10B- T HUB......... . .$ 55.008 Port 10B - T HUB........... $09.0816 Port 100 - T HUB.......... $105.00

e '•

Pent. M.B. Intel TXwith 512K P/L (MMX) with Audio . $110.00Gigabyte Pent M.B. TX2 512K ... $159.00Asus P2L97 (ATX)......... ... $190.00Asus P2L97(S) (ATX).......... $320.00Asus TX-$7 w/ 512K.MMX...... $175.00Aristo 440LX PMT II AlX M.B.... $149.00ABIT 440LX PMT 0......... ... $109.00

USR 56K Int w/ Voice (OEM.).... $130.00Acer 33.6K with Voice......... $50.00Acer 56K Int. with Voice........ $00.00Comstar 33.6 F/M/V (Int) ....... $55.00

Desk Top, 250W LED.......... $42.00Mini-Tower, 250W LED......... $30.00Mid-Towec 250W LED/ATX...... $42/85Full-Tower, 250W 1 ATX........ $125.00

HP Desk)et 692C......... . . . . $310.00HP Lesedet 6P/6MP .......... $875/1200HP Scen)et 5100C......... ... $379.00HP 722C.......... . . . . . . . . . $425.00HP Loserjet 6L....... . . . . . . . $520.00HP 670C......... . . . . . . . . . .$ 200.00HP 1000CXI 600DPI........... $515.00Brother laser 730DX /760DX Plus . $430/540Brother MFC 7000Multi-Function Centre........... $040.00Canon 4300......... . . . . . . . $240.00Canon B)C-250......... . . . .. $105.00Canon B)C-4200 SE.......... $255.00Epson Stylus 400 (720 x 720)... $255.00Epson Stylus 600 (1440)....... $342.00Epson Stylus 800 (1440)....... $425.00Scanmoker (Micmtek) 600dpi E6. $300.00Sconmoker (Microtek) 300dpi E3. $225.00Acer Scanner 610S 600dpi F.B... $225.00Acer Scanner 310S 300dpi F.B... $160.00

We Service att Inpg Compattbte Systems, Upgrade a Repair pgomitors and Networking Support

SB-16 PnP ..........SB-AWE64(OEM)......Acer AWE32 .........ESS 1816 Sound Card ..

•' •

Keytmnic 104 Keys/95......... $20.00Mitsumi 104 K.B........ . . . . . $ 17.00Acer 104 keys/95.......... ... $1$.00

49.0000.00

.. $32.0021.00

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• • •

Acer Scanner 310P 300dpi FB... $145.00Acer Scanner 610P 600d pi FB... $225.00

ATI Ni-in-Wonder Pro 4MB (4GP) .$309.0DATI lV Tuner ISA/ NTSC /AMC... $195.00ATI 3D Expression 4MB w/MPEG.. $95. 00ATI 3D Pro Tubro 4MB/BMB ..... $115/150ATI Xpeit 48 Play 4MB(AGP) (OME) . $145.0DATI Xpeit 43 Work 4MB(AGP) (OME). $175.00ATI Xperi XL PC1Ragepio 4MB(EDO). $ 00.00All Xput XL(AGP) 2X Ragepro 4MB(E00) . $105.00ATI AGP 3D Charger 2MB (EDO)...: $75.00ATI AGP 30 Charger 4MB (EDO).... $05.00 .Diamond Stealth ViperV330 with 4MB (AGP)......... $215.00Diamond Monete/4MB (OEM)... $215.00Diamond Viper-Fiie 1000 Pro (RET) $255.00S3Trio 641MB PCI 1-2MB ..... $39. 00S3 Verge 2-4MB......... . ... $45.00 ...Metrox Millennium 0 4M/8MB (OEM) . $215/315 „';

ZIP Drive 100MB int. (IDE)....... $12$.0D,'-'Syquest Spar Q 1.6GB Int/Ext ... $200.00:-",Seagete 3.2GB Int w/ Tope/Ext .. $239t200HP Colorado T3000 1.6GB Int w/(ope..$255.00LS-120 Folppy Drive............ $145.00TNDBNHILL STDNE MABKNABI STORE

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Intel" Pentlunss II processor upgradefrom 266 to 300 MHz . $239from 266 to 333 MHz ....................................... $439

Pontlum processor with MM)Pkechnologyfrom 200 to 233 MHz . ..... $49

Memory upgradefrom 32 MB SD to 64 MB SD RAM ......from 32 MB SD to 128 MB SD RAM ....from 16 MB to 32 MB RAM ..................from 16 MB to 64 MB RAM ..................

Include a Fax glodem cardadd a 33.6k VSP modem ...............add a 56k MAX modem .................

Upgrade The Mouseupgrade to a PS/2 2+utton mouse ...upgrade to a genuine Microsoft ........upgrade to Microsoft Intellimouse .....

....... $69

..... $249

....... $25

....... $78

R . R

ChoesoOPTION A: an Intel Pentium II processor 266 MHz based system with 32 MB SD RAM

And THEN .... add these OptlOtl$5!

Include a CD ROM Driveadd a 24X CD ROM .add a 32X CD ROM .add a PD Drive .add e Zip Drive.

Nard Drive upgradefrofn 3.0 to 4.3 GB ..from 3.0 to 5.2 GB .from 3.0 to 6.4 GB,...........

Video Card upgradefrom 2 MB PCI to4 MB S3 Virge 3D ................. $19from 2 MB PCI to4 MBTridentAGP .........;....... $39from 2 MB PCI to 4 MB ATI Rage II SGI ........... $79from 2 MB PCI to 4 MB MatroxAGP ............... $119from 2 MB PCI to@ MBATI AGP ..................... $229

Both systems (Option A and Option B) include: 512k Cache®2 MB videoe3.0 GB Hard Driveo3D Sound• Zoitrix speakers oKeyboardoMouse 8 PadoMicrosoft Windows 95 8 MS Plus!

o.~$1119OPTION B: an Intel Pentium processor with MM)Ptechnology 200 MHz based system with 18 MB RAM only$849

...... $99...... $1 39

...... $77$99

.... $159$129

Add a PrinterCanon Colour Inkjet .Canon 4300 Colour Inkjet ......Brother laserHP 670c Colour Jet

Acid a Network cardadd an NE2000 PCI card ..........add an Intel 10/100 PCI card ....add a 3com ISA card ................

Add a Colour SVGA Nonltor14'15'17"

Keyhoard upgradeupgrade to Microsoft Ergonomic ...

........ $29........ $89...... $1 1 9

. $199..... $239..... $399

$275

..... $179

..... $239

..... $399

...... $15 Sound Card upgrade

...... $25 from 3D to SB 16 wl 35 watt speakers .............. $49

...... $45 from 3D to SB 64 wl 120 watt speakers .......... $119

Set up and Installation charges extra

PERS NAl • oe • e d d e

The Inlet Inside Logo and Psnlium are registered trademarks and MMX ls s Irademark of Intel Corporation. The IPC Laos ie a trademortt of 3P Micmeomputws. Prices va In different regions.Monday lo sudsy, baslem smnaerd Trine. shipping charges end asplicsble taxes aro extra. and nal used In Ihetutee.

prloss snd ocnsguratlone ere subieer to change wahaut neuce. Assuless are cash discounted. Tsre rnlesl supaort for salbvar» end oaarallno system is for a ~ o fsa < . Toll pme tsejtnlcal eu part howe ms fiom I AM to T pM.please mfer to the specac wananly card far more detaBs. visit www.ipc.cs for spariac information. All systems must ba ragtslered anllne lo recetve full system warranty ben Iks.ne IP~ P - 69$1

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Edge PC StandardTX/LX(P2) M/B w/512k cache16 MB EDO RAM (PI I-32SD)2.1 GB EIDE Hard Drive1.44MB Floppy DriveI MB PCI Video w/MPEG104 Win95 KB /k Mouse24X Inl CD-ROM Drive16 Bit Stereo Sound Card100 Watt Amplified Speakers

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Sound Bluster 64PCI .................. $129.8324X CDROIItL $69.$332X CDROM.. $89832.1GB EIDK HDD . . . ........... ..... $159.833.2 GB KIDK UDMA HD9.. . ............$219.8343 GB KI9K UDMA H99 .... ......$249.$333.6 Int Voice/Fax Modem ..............$548356k Int Voice/Fax Modem .................$99.$314" TTX SVGA 28 Monitor ..............$1$98315"SVGA TTX .2$ Monitor .............$259.8317"SVGA TTX .2$ Monitor....... .$479.$319"SVGA TTX .26 Monitor ...............$$9983

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P200MitlX .................... $842P233MMX.......................... $894Pn-233.......,..... . . $1 119- $51/monthPB-266. ....,. ..... $1221- $54/moatbPII-300 ........... ....... $1371 • $58/meathPll-333 . . $1564 - $63/monib

E dge PC M u lt i m e d i aTX/LX(P2) M/B w/512k cache32 MB Fast 10ns SDRAM3.2 GB UDMA Hard Drive1.44MB Floppy DriveATI 3D Expression 2 MB PCI104 Win95 KB & Mouse24X I nt CD-ROM Drive.Soundblosler 16 PnP20Q Watt Amplified Speakers

Blank Write OnceDiss/IO pack $2.83/524.$3alsnk RewtiteebleDiss/1 0 Peek $34,03/$299

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Mystique 220 PCI 2MB/¹lulB $ 129/$149Millenium II PCI 4MB/SMB. $199/$289Millenium II AGP 4MB/SMB $249/$299Pioductiva AGP SMB $139

LX M/B w/512k cache64 MB Fast 10ns SDRAM4.3 GB UDMA Hard Drive1.44MB Floppy DriveATI 3D Expression 4 MB104 Win95 KB /k Mouse32X Inl CD-ROM DriveSoundblaster AWE 64 Value200 Watt Amplified Speakers

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The well-outfitted home officeContinued froin page 46

um price and extend your window of obsoles-cence or buy middle of the road and saveyourself some of the painfully rapid deprecia-tion. There's always a balancing act you mustdo between the best price and the mostadvanced and powerful computer technology.

But whatever PC you buy, make sure it haslots of RAM, a big monitor, a spacious harddrive and a good warranty. You can spendmonths culling through the details and com-paring every one of the scores of different fea-tures, but in the end you simply want a solidmachine that will do the job you need done.

Focus on your own needs. If you createhuge complex financial models, you maywant good floating point performance; if youare in a graphics-intensive profession, you' llwant to maximize the graphics performanceof your system. If you spend as much time onthe road as you do in your home office, per-haps a notebook computer is the platform foryou.

SoftwareIf you don't currently have an office suite andyou can ge t M i c rosoft O f f ice, CorelWordPerfect Suite or Lotus SmartSuite includ-ed with your computer, do it. You will savemoney and these are good programs,Moreover, if your business involves lots ofcomplex word processing documents orrequires powerful spreadsheet tools, a fulloffice product is the way to go, even if youmay have to initially pay more. Lighter andless expensive suites like Microsoft Works orClarisWorks Office may be adequate, butagain, assess your own needs.

If you need to keep track of a large num-ber of clients or contacts you need more thanthe personal information managers includedwith these programs. Contact managementsoftware such as Maximizer, Act, Janna orGoldMine will allow you to keep on top ofyour clientele.

Specialized software for t racking thefinancial aspects of your business are avail-able, such as Quicken Home and Business,M.Y.O.B, QuickBooks, or AccPac.

And, of course if your occupation involvesexpertise in project management, businessplanning, 3D modeling, etc., there are spe-cialized software tools to help you. This iswhere you' ll need to consult industry-specificresources, such as trade journals, to find outwhat kind of software is available for youroccupation.

I'erlpheralaThe Computer Paper regularly runs articlesabout every facet of computer hardware andthis is an excellent resource to regularly con-sult. However, most home offices should havean inkjet printer (laser if you do mass mail-ings), a scanner (at only around $300 to $500it's hard to say no) and a fax machine. Yes,you heard correctly, a fax machine.

Unfortunately your modem, which sendsfaxes without problem, is horrible at receivingthem. There is always a fight between youranswering machine and the modem. Thebusiness world stiB demands that you have afax number and the computer/telephonyworld still hasn't gotten it together when itcomes to fax reception, You need to buy astandalone fax machine.

Lastly, you must have a backup system.There are a number of ways to go here, froman online Internet backup solution to record-able CDs (also called CD-R), portable hard dri-Prices sekinx ie ctaste xdthwx muss.

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• • •• - •

• • • •

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• : •• •

)UNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.caTHE WORKSPACE

The well-outfitted home officeContinued froln pnge 48

ves, the LS-120 SuperDisk, Zip or Jazz drivesand others. These provide backup capacitiesranging from around 100 MB in the case ofthe Zip and LS-120 devices to I GB for the Jazand Syquest Sparq devices.

The most cost effective solution for back-ing up an entire multi-gigabyte hard drive is atape backup system. For example, the lomegaDitto Max Professional costs around $400, but

will accept tapes ranging from 1-7 GB uncom-pressed. With the included compression soft-ware, you can store as much as 10 GB on atape that costs around $50. The Iomega back-up utility allows you to create an exact imageof your hard drive on tape. If your hard drivefails, a diskette-based utility will boot yourcomputer and restore your hard drive's con-tents to a new or reformatted hard drive.

TCP is currently evaluating the Ditto MaxPro. One of its nicest features is a 125 MBFlashFile area at the beginning of the tape,

cg6DX33(USED)436DX24Ri(USRD)4esDX2 SO(USED)4&6DX4-100(USED)AMD KS PI33IBM M2 PR200+IBM M2 PR233+AMD Kd-200AMD K6-233AMD K6-266Intel Pcntium yS(I)RED)Intel Pcndum 100(usBD)Intel Pentium ISOintel Pendum l33Intel Peuium 166Intel Pentimn 200Intel Pentimn 166MMXIntel Pentium 200MMX.Intel Pentium 233MMXIntel Peathuu II 233Intel P«ntium II 266Intel Pentium II 300Intel Pentium II 333

IBM M2 PR200rIBM M2 PR233+AMD K6-200MMXAMD K6 233MMXIntel Pentium yS(USED)Intel Pendum IOORISBD)htel Peatium l33latel Pentium ISOhtel Pentium M6htel Pentimn 200Intel Pcntium I 66 MMXhuel Pentium 200 MMXIntel Pentium 233MblXIntel Pcntium II 233Intel Pcatium ll 266Intel Pcnthua II 300Intel Pendum II 333Intel Pendum ll 3SOIntel Pentium II 400

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I MB RAM (30PIN)4MB RAM (30-PIN)4MB RAM (72-PIN)SMB EDO RAM (72-PIN)l6MB BDO RAM (72-PIN)32MB RDO RAM(72-PBI)8MB RAM P/P(72-PIN)16MBRAM P/P(72-PIN)32MB RAM P/PP2-PIN)32MB SDRAM(16g-PIN)

ZIP DRIVE INY (Wmi DISK).2. I GB HARD DISK2.S GB HARD DISK3. I GB HARD DISK3.S GB HARD DISK4.3 GB HARD DISK6.4 GB HARD DISKS.O GB HARD DISK1.44 MB PIMP Yl20 MB FLOPPY

ABIT PENTIUM II BX W/AGPASUS PBNYluM II P2I.97(A.G.P)A-TREND PBNTIUM II LX(AGP)ABrr PRNYIM B LxdASUS Intel Trident VXASUS Intel Trident TX97RASUS intel Trident TXP4A-TREND INrELTXVx~ro

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20X SPEED20X CD KITS24X SPEED24X CD KITS32X CD SPEED3OSHIBA DVD-a KITS20X CD ROM EXTERNAL6X2 MTSUMI CDR

KTX Ptatbcd Scanner4SOO DPI (16M Color)KTX Flatbed Scanner 9600 dpiMusteh(Gallery 4600)Musteb9600BP(9600dpi)

warranty

CommunicationsOne of the most difficult decisions you willhave to make will be understanding yourcommunications needs. The services aremany, the features disparate, and the pricing

which allows you to drag files to and from thetape without using the backup utility. Whiletape access will be very slow compared to harddrive access, lomega claims files in theFlashFile area can be accessed within five sec-onds.

Systems include:+ I Nt s l . PII266 CBLRRON CPV+ M otherboard; exp.to

PENTIUM H 3332.1GB Hard Disk

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complicated.The first thing to decide is whether you

.can use your home phone number for yourbusiness. While you can conduct your busi-ness sharing a home line, a second line is agood idea for a number of reasons. It will alertyou to the fact that an incoming call is a busi-ness call; it wil l sound more professionalwhen you, or your answering machine,answer the phone; it will allow for access tothe Internet without tying up the homephone; and other benefits such as easier fax-ing.

Next, selecting an I n t ernet serviceprovider (ISP) for online access is necessary.You may not want Internet access, but it ishard to believe that you don't need Internetaccess. Before you decide not to have Webaccess, go online (using a friend's connectedPC or one at an Internet cafe) and see whatyour competition has online. In today's world,knowledge of, and a presence on, the Internetis not optional!

There are many companies that will helpyou set up a simple business home page with-out spending $1,000. You will likely connectto your ISP via a regular telephone modem,but other access options include Roger's Wavecable access or BC Tel's MultiMedia Gateway.These two high-s'peed Internet connectionsare quite a few steps above your modem bothin speed and price. For the average homeoffice a 56.6Kbps dialup account is the bestalternative.

If your occupation demands that you trav-el extensively, you should consider signing upwith a national or international ISP. LargerISPs have local dial-in numbers in most majorcities, so you will be able to check your emailand go online without incurring long distancecharges.

The last communication decision youneed to make is whether you should have apager or cellular phone. For people who arefrequently out of their home office such adevice can be essential. Paging prices aredown as low as $10 a month (PagePass, anational paging company, offers a pager withno monthly charges — you do however have tolisten to a short advertisement every time youcheck your messages).

Cellular and digital cellular are duking itout for the mobile phone market and are pro-viding great technology for a decent price.Highly mobile business people will want toseriously weigh the benefits that today's cellu-lar and digital cellular phones offer.

If you travel out 'of the country, youshould see what kinds of international roam-ing agreements your wireless phone companyhas made. Both Mobility and Cantel haveagreements with I.S. companies that allowyou to use your analog cellular phone acrossthe border. However, as one of TCPS writersrecently discovered, his digital PCS phone

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would not work in New Orleans.

Nothing to do with technologyThere are other issues that must be contem-plated. For example, your home insurancemay need to be amended to provide addition-al coverage for your business or to cover theincreased value of business-related equip-ment. Some policies require that you take outextra coverage for computer-related equip-ment above a set value.

Even if you do have excellent insuranceyou don't want to make it easy for thieves tosteal your stuff. There are a number of ways totry and hold on to your desktop or laptopcomputer. One of the best is a simple anchor-

Continued on page $2Mars are olreody shown wrrh a 396 cmb rgrcosnr

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The well-ouNtted home officeContinued fian page $0

ing device that bolts your computer to thefloor. For your portable you might want to trya product from a Vancouver, H.C. companycalled Absolute Software. Its CompuTracesoftware hides on your computer and dis-cretely calls a monitoring centre. If a thiefever hooks your machine up to a phone line,the company will be able to trace it and callthe police.

Another important issue is the effect ofyour home business on your annual taxes.If you intend to c laim home businessexpenses as tax deductions, be aware of therules. To claim expenses for a workplace inyour home, Revenue Canada requires thatthe "workplace be your main place ofemployment or business; or you use theworkspace only to earn your employmentor business income and you use it on a reg-ular and ongoing basis for meeting yourclients, customers or patients." The meth-ods you use to calculate these deductionscould have repercussions later when yousell your home so it is important to fullyunderstand these rules especially. if youplan to claim a portion of the interest onyour home mortgage.

If you meet Revenue Canada's criteria forbusiness expenses in the home you will beable to deduct any reasonable expendituresused in the pursuit of your business. Thatincludes your new computer. Different items

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Pin Color Printer with Colour Cartridge24New condition ............... „.............$99Notebook HD120 MB ................ ......$35Notebook HD 420 MB.................. ....$99Notebooks........................$300-$1000

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Matrox Vitae Carl .............+ $199 Wisdom for the rondContinued from page 44

storing the key data for current projects infolders on my Web site, I have been able toensure that I can get access to it from anymachine that has a Web browser and anInternet connection. This is particularly use-ful when attending large press events andconferences, which typically have huge "pressrooms" equipped with Internet-connectedPCs, Web browsers and email applications.With my data waiting for me on the Web site,I can stroll into the press room unencum-bered by a notebook computer (and associat-

are rated at a different percentage for costallowances, but in the case of a computer,Capital Cost Allowance is 30 percent peryear. Thus your $3,000 computer will meana tax break of $1,000 in the first year of yourbusiness claim. In the second year thisdeduction will be $600, or 30 percent of the$2,000 remaining value in the computer.One of the main caveats here is that thesesavings can only be applied to your businessincome. You can not run a home business tocreate a loss and then apply that loss toother income.

Since you are putting all this time andmoney into a modern home office you wouldbe remiss if you didn't take advantage of someof the conveniences your equipment offers.For example, almost every major financialinstitution in Canada offers personal andbusiness banking by computer. Once youhave paid your bills or reviewed your accountby computer you will never go back. Nevermind the convenience, just being able to seeyour account history is worth the small effortof setting up the service.

Another n o n -technology c h al lengecomes when you need to accept packages atyour home office. If you are often away fromyour home office, consider renting a postoffice box. Such services usually accept andhold packages even though they don't fit inyour little mail box. Paper supplies will haveto be bought as will other miscellaneousitems. Remember to keep all receipts for taxpurposes. 0

ed paraphernalia) and use any computer inthe room to do my work and file my stories.

ConclusionThe main observation I would make from allmy work as a "road warrior" over the past 15years is that it is getting easier. No longer do Ihave to take telephones apart with a screw-driver to connect up my modem or waste timetrying to get acoustic couplers to fit onto"designer" telephones. The road warrior'sarsenal is getting smaller with weapons thatare more reliable, easier to,use and better per-forming. And that's good news for this battleweary information soldier. 0

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connected, the trusty fax machine hasbeen lapped by the inexorable march

of progress. Now that email is the new yard-stick by which connectedness is measured,documents no longer have to be shared oncurled sheets of shiny thermal paper. Personalcomputers have made it possible to movehigh-resolution information directly fromone screen to another. Today's email docu-ments both sing and dance — and they do it inglorious Technicolor.

But the darned fax machine won't goaway. A relic from the days when technologywas designed to last longer than a single soft-ware development cycle, the fax has becometo business what NTSC video is to homeentertainment — an outdated standard thatjust won't die because it's so widely used.

But do you really have to buy one for yourworkspace? After all, many offices have cen-tralized fax machines to take care of every-one's faxing needs. Moreover, the averagehome office is an exercise in essentialism.Once you' ve invested in office furniture andthe obligatory PC, monitor, printer, scanner,modem and second phone line, there isn' tmuch room left in the budget, let alone theworkspace, for a clunky old fax machine.

When I assembled my home office a cou-ple of years ago, I chose to add a copy ofWinFax Pro and a 600 dpi (dots per inch)flatbed scanner to the PC and color inkjetprinter I already owned. I'm still happy withthat setup, but there have been times whenI' ve wished for a few more feet of desk space,or have wanted to make a copy of a documentwithout having to fuss with two pieces ofhardware and a graphics program.

Apparently printer manufacturers havebeen thinking along the same l i nes.Recognizing the growing size of the small and

Once the status symbol of the truly

Inkjet-based MFDs

home office market, manufacturers havecrossbred the fax machine and the rest ofyour PC peripherals. Dubbed the multifunc-tion centre or multifunction device (MFD),this wiuiderkind boasts the ability to print,scan, and copy, as well as handle all your faxduties, both from the device and your com-puter's desktop.

The current generation of multifunctioncentres comes in two flavors: laser and colorinkjet. The color units are largely aimed at thehome office, where a PC can expect to be usedfor everything from faxing expense reports tomaking calendars from holiday snapshots,while the laser models are designed to meetthe office environment's need for efficiencyand reliability

I tested six units, representing offeringsfrom all but one of the major manufacturers,in a price range from $600 to $1,100. At thehigh end of the scale were Brother's two units,the laser based MFC 4550plus, and the colorinkjet MFC 7000c. Hewlett-Packard has itsbases similarly covered with the high-endLaserJet 3100 and the m idrange colorOfficelet 635. Okidata's contribution was itsmidrange Okioffice 44 laser unit, and Xeroxsupplied the WorkCenter 450c, the leastexpensive model reviewed.

Most manufacturers are covering bothsides of the small office market with differentmachines. Although not reviewed here, bothOkidata and Xerox similarly have comple-mentary products. Canon also has two multi-function centres, but was unable to supply areview unit in time for this article,

Since I'm a home office user who does a fairbit of graphics work, I was immediately drawnto the color units. I wondered if any of these

Continued on page $6Microsoft Access and Oflice 97 are registered nadernadts of Microsoft Corporation

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Nuit tfunct ton unitsConti nnerl freon page $4

machines could let me ditch my printer andscanner, and reclaim some elbow room. Ifound that while most of them had theirstrengths, the old saying "Jack of all trades,but master of none," came very much to

Minolta Dimage VDigital Photography is ablast with the Mi n o l taDimage V digital camera. Arotating cletachable lenwith a 2.7 x zoom affords 'you to take a variety ofgreat shots, even macros!View your images as youcapture them on a built-in1.8" colour LCD viewfinder.Vses compact SmartMediacards for storage.

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Xerox IAfortICenter 4SQcFrom: Xerox CorporationTel: 800-832-6979, http: //www.xerox.cornEstimated street price: $599Pros: Inexpensive, good print quality, easy to use, sta-ble driversCons: Only scans in grayscale. somewhat lacking inamount of bundled software.

in TCP.

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Xerox's WorkCentre 450c, as the nameimplies, is designed more for the office thanthe spare room, but being the cheapest print-er in the roundup, it is probably the most log-ical choice for the 1tome worker on a tightbudget. Interestingly, a Xerox representativerecently told TCP that the WorkCentre is thedevice it provides to its teleworkers who haveset up offices at home.

The WorkCenter450c made a good firstimpression. Its compact styling took upscarcely more room than the i nkjet i treplaced, The slots and trays were clearly orga-nized, with the back part of the machine con-taining the printer and the front containingthe scanner and a well laid-out control panel.

Installation was painless. A printer controlpanel made changing scanner, printer or faxsettings easy. The included TextBridge opticalcharacter recognition (OCR) software wasfunctional and passably accurate, althoughthe PagisPro document centre was a differentstory. This package promises to organize scan-ning, faxing and printing tasks, but I neverfound out, After installation it hung mymachine for almost an hour while trying tocatalog the contents of my hard drive. I unin-stalled it. However, to contrast my experience,

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HP OfftceJet 63SFrom: Hewlett-Packard.Tel: 800-387-3867. hftp://www.hp.cornEstimated street price: $699Pros: Easy-to-use software, small size.Cons: Poor print quality, mediocre scanning, wastefulhead cleaning.

lt's hard to find an office that doesn't have atrusty Hewlett-Packard laser printer tuckedaway somewhere. HP's recent success in theconsumer market owes much to this hard-earned reputation, but if its current multi-function offerings are anything to go by, itmay be time to fluff up those laurels a bit-they' re getting a little squashed.

PagisPro has been favorably reviewed before

The software package is a little thin, withno bundled graphics or faxing apps forWindows 95 (WinFax Lite is included forWin3.1). But this is a minor complaint, asWin95 has adequate fax capabilities, and thescanner will work with any TWAIN-compliant

Printed graphics were crisp and well satu-rated at the 600 dpi maximum resolution,although a fair bit slower than the black andwhite draft speed of 4 ppm (pages perminute). The print head uses individual colorcartridges, giving better value for money atrefill time, and the combination color printhead can be swapped for a high-performanceblack print head that will boost print speedsto 6 ppm.

The only real drawback to this unit is thegrayscale scanner. Now that photo-albums onhome pages have almost become ile rignenr,and everyone seems to know how to operategraphics-editing software, this seems like aserious oversight. But for those less interestedin homemade multimedia gewgaws than ineconomy and overall function, the XeroxWorkCenter450c is a price/performance win-

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Corttmtsed on page SII

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INultlfunctlon unitsCotltltnle'rl fmnu pngc' $6

The OfficeJet 635 is easily the best lookingmachine in this review. You'd be forgiven formistaking its compact, simple looks for astraightforward inkJet. Only the telephonekeypad on the left-hand cowling betrays its

HP's design chops are evident in the soft-ware, too. The HP Of f iceJet DocumentAssistant is definitely the best thing about this

product. The bright and user-friendly inter-face makes access to the HP 635's functions analmost Mac-like experience. Control settingsuse categories like "text," ".photo" and "'graph-ic" in place of specific scanner resolutions.More precise controls are available, but youhave to dig down a few layers to get to them.

It's worth the effort though. The inter-face'ssimplicityis deceptive, masking a pow-erful suite of applications. The image viewerthat receives scanner input doesn't hold acandle to any of the photo-editing packages,

but makes a great prep tool. The includedOmniPage Limited Edition OCR is also good,producing acceptable translations with mini-mal fuss. Not exactly sexy, but it works.

The true test is, of course„how the hard-ware actually performs, and here is where HPstarts losing points. The 300 dpi optical reso-lution scanner produced grainy images withpoor contrast. This mediocre scan quality isprobably sufficient for most Web-based graph-ics work, but it won't pass muster on theprinted page.

The OfficeJet 635 also lost points for poorprinting. While text output was decentenough for everyday use, graphics wereanother story. Photo output suffered frompoor saturation, and distinct horizontal band-ing often ruined even these shabby results.Cleaning the print head usually took care ofthe problem, but involved covering a sheet ofpaper with alarming amounts of ink, I think Iused up more ink cleaning the heads thanproducing usable images.

All in all, I have mixed feelings about thisunit. I'd keep an eye on HP's OfficeJet line forfuture consideration, but take a pass on it thistime around.

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contenders.

Brother's MFC 7000FC isn't aimed at thehome market„but I'd be hard pressed to find ahome user who wouldn't salivate at thethought of spending some quality time with

This is the Vegematic of multifunctioncentres. It not only scans, copies and prints incolor, it also prints color video captures, dou-bles as a piain paper fax and can handle up to50 minutes of voice and fax messages, allwithout the help of your PC.

All this functionality comes at a price,though. This is the most expensive of thecolor units, although it is now less than halflast November's introductory price of $2,300.It's also the largest, gobbling up over 225 sq,cm (2.5 sq. ft.) of precious desk space. But ifyou have the money and the desk space, thismachine will out perform any of the other

Installation was a little nerve rattling. Thedrivers seem to have been written withWindows 3.1 in mind, and the installercrashed before restarting my system. TheVisioneer PaperPort software was equally mis-behaving, and only some determined tweak-ing and fussing got all the parts workingtogether in software. The control interfacealso lost some marks for its terse and uglydesign. The printer and scanner drivers werequite unstable, processor intensive, andcrashed far too often, requiring frequent,though relatively harmless, reboots.

What marks the MFC-7000FC lost for soft-ware it more than regained for hardware. Theprinter uses individual color cartridges for bet-ter economy, and even though it can onlymanage 5 ppm, printouts were dean, crisp,and well saturated. There was no visible band-ing, and the print heads deaned themselvesautomatically after long periods of inactivity.Scans were similarly impressive. Images were

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca JUNE 1998 THE WORKSPACE

sharp and rich, despite the relatively low 300dpi resolution. The printer's internal settingscreated dark color copies, with too little con-trast, but excellent copies could be made if theimages were scanned into software and manu-ally tweaked before printing.

Video printing produced similarly mixedresults. Direct captures to paper tended to begray and colorless, but a little tweaking went along way.

The voicemail functions worked right outof the box, and so did the internal fax storage.

I discovered this the morning after I installedthe unit, when I realized the machine hadboth voicemail and a fax waiting for me, eventhough I hadn't set either functions up.

All things considered, the MFC-7000FC isa remarkably good machine, let down some-what by poor supporting software and docu-mentation. The kind of power users who arewilling to pay $1,000 for a personal multi-function centre with this much horsepowerwill probably grin and bear it unti! new driversare released. But don't take too long to decide.

gone.

Laser-based MFDs

When a company halves the price of a prod-uct less than six months after releasing it,they' re usually cutting their losses and mov-ing on. So, you may want to think aboutsnapping up one of these before they' re all

graphics and multimedia design requirementsof the home market, laser-based units aremuch more focussed on the needs of an officeenvironment. The three units reviewed werevery similar on almost all counts. They boast-ed the same feature set, comprised of faxing,scanning, copying and printing, and all hadsimilar specs. Differences lay largely in thedrivers and bundled software. Results weresurprising nonetheless.

While the design of color inklet multifunctioncentres is largely influenced by the growing

Canon unveilstwo new MFDs

Although Canon Canada didn't supply itslatest multifunction devices in time forour review, it did send product specs for itsnew MultiPASS CS000 and MultiPASSL6000 convertible printers.

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The C5000 combines four-color bubblejet printing with color scanning, colorcopying, and plain paper and PC faxingcapabilites. It offers photo-quality outputthrough its optional Photo Ink cartridge,the company says, and prints up to 5 ppm(pages per minute) in black and up to 2ppm in color.

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Intel Penrima 200 MHs MMX, upgradeable to 233 MHsToshilts 2.1 GB HD, apgradesble to 3.1/4.1 or 5.1 GBOptional support for second Hard Drive for up to 8.2 GB32 MB EDO RAM, apgradcab!e m 64/96/128 MB512 KB Level 2 Cache ft 4 MB EDO Video RAMTEAC 20X CD-ROM jt 1.44 Hoppy (Aa-in-One Design)2 PCMCIA slats, IseytMH Bsttety (Lithium Ion Optional)3D Full Duplex, 16 bit Snead and I MB Mast ROM WavetableS-Video TV Output ft Dual USBWindows '95 Preloaded with CD (other 0/S optional)FREE 33.6 Kbps Data/Fsx Modem & Tsrgus Case

TFT Active Matrix LCD, XGA 1024 x 768

66/Neoncccs pfw,15.1" TFI' XGA LCD 1024x768Upgradesbie up to Pentium r 266 MHs with MMX Technology32 MB SDRAM, upgradeable to 64/96/1 28 MBVideo Input, Dual and USB Staadatd Lithium Ion BaueiyOptions for LS 120, Iomega Zip and DVD ROM Drives

= ~ ~Sf 8According to Canon, the C5000 is the

only multifunction device offering up to600 dpi (dot per inch) scanning in 24-bitcolor. The product ships with software pro-viding tools for high-quality reproductionsand has an estimated street price of $699.

The MultiPASS L6000 offers the samefunctions as the CS000, but adds a pagereduction print function and the ability toprint up to 99 continuous copies at600x600 dpi. Canon says the product 's1.4 MB memory can store incoming faxeswhile the unit is performing printing orcopying functions, and can broadcast faxmessages to 57 locations.

The L6000 comes with optical characterrecognition software, says Canon. As well,its proprietory Creative Web Solutions soft-ware enables users to print entire Web sites,including a table of contents, compleximages and page backgrounds. It has astreet price of about $899.

-, jkglMP. &Ih upgradabiiilp-m:.~~:~'Mobile ~ r l evel;-jiiitf

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LS 120, & 2nd Hard DistDrive for np to I02 GB, you' ll

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12.1" TFT Active Mania LCD, SVGA 800x600Intel Peauum 200 MHs MMX, upgradeabfe to 233 MHxTosbiba 2.1 GB HD, apgtadeable to 3.1, 4.1 GB, ot 5.1GB32 MB EDO RAM, upgcadeabfe to 64/96/128 MB5 12 KB Level 2 Cache ft 2 MB EDO Video RAMTEAC 20X CD-ROM jt 1.44 Hoppy (AII-in-One Design)2 PCMCIA slots, NIMH Battery (Liihimn Ion Optional)16 bit Sound with Stereo aad I MB Mast ROM WavetableWindows '95 Pieloaded with CD (other 0/S optional)FREE 33.6 Kbps Data/Fsx Modem & Tatgus Case

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— Adriaua Barton

jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.caTHE WORKSPACE

r

s

TX Peaaum Board Intel Triton Cblpsel32MB SDRAM 16SP. 1.44MB Floppy Drive4.3 GlgaBytes Fuillsu Ultra DMA Hard Drive15" Acer 56C SVGA Digital .28 l280 MomtorATI 4MB 3D XPRKSSION PCI Video Card24X Panasonlc EIDE Internal CD-ROM DriveSoundBlaster 16 Card & 200 Watts Spetdters56K X2 / Flex Internal Fax Voice ModemDeluxe Mid Tower case 7 Bays w/230 WaitsMlisuml IPus'9$ Eeyboard, 5 Btn MouseMlcrosoR WindottPs 9$ (CD & Manual)

IIBM TPAD 3$0ED P166MMX, 16Mb/2.1G,12.1RFSTNPOX CD,Wtl5IBM TPAD 600 P2 23342MB/3.2GB,13.3TFT~X CD~ W95 »New»IBM TPAD 770ED P2-266,64MBN.1GB,.14.1w TFT, DVll$6K»New»

I X®~ " uuaml ~ ::.. S ~EP= I

ASUS P2L97 Motherboord Intel 02440LXl28 Megabytes SDRAM 160 Pins,6.4GB Quantum Hard Drive, 1.44M DriveI sen5sonic G773 17".26 I280 MPR-II MomtorATI SMB 3D Xpett ® Work AGP Video Card$2X Toshiba CDROM, SoundBlaster 64 CardAliec Lansing ACS45 Speakers d Snbwoofer$6)f US Robotic Internal Fax Voice ModemDeluxe Pro II MidTower Case 7 Bays 250 WEeytronic Win'95 Keyboard, MS "J" MouseMicrosoft Windows 9$ (CD dt Manual)

1

Muitifunction unitsContinued frow pnge $9

Okiofflce 44From: Okidata: 800-654-3282.http: //www.okidata.cornEstimated street price: $799Pros: Clean printing, fast speed.Cons: Poor scanning frequent paper jams.

Okidata's Okioffice 44 is -an excellentexample of what a laser-based multlfunc-tion centre should be: compact, quick,unpretentious, and good at what it does.This unit, like the others reviewed, is builtaround a 600 dpi laser printer. It also sportsa slightly anemic 200x400 dpi gray-scalescanner, and a complete set of front-panelcontrols.

Installation was a snap. The JetSuitesoftware and assorted drivers installedI

I

From: Brother Industries Ltd.

without interfering with any of my existingsettings, and proved stable with extendeduse. Scanning and copying were bothstraightforward from within the JetSuitepackage, as was faxing, both from JetSuiteand from the unit's front panel. The bun-dled Xerox TextBridge OCR package wasthe most reliable of those reviewed.

My only significant complaint is thatthe paper feed has a tendency to eat extrasheets, causing paper jams that can only becleared by removing and replacing thefuser assembly. But using higher qualitypaper stopped this'from happening, so per-haps my parsimony is the real culprit here.

Printer output was impressive, producingclean text edges, and well dithered photo-graphic prints at a fairly steady 4 ppm.

Scanning, however, could have beenbetter. Capture quality is more than ade-quate for faxing or basic business graphicsbut not much use for photographic materi-al. Copying directly from the Okioffice 44produced respectable photocopier quality,

As an all-purpose small office unit, theOkiOffice certainly holds its own. You can' tuse it for any sort of publishing applica-tions, but then, you wouldn't be looking ata laser-based unit if you were. It does every-thing you could expect from a machine inthis category — and does it more cheaplythan either of the others reviewed.

Qe~5yrq

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LC2JRONS/ NENORFr PIN VymrRRe3ZIIDFJ24X SCSi f)(I674%16 SIMM 30 Pia eaton BJC550/BJC4300Panssonic 24X IDE/SCSI 4Mb/SMb SIMM 72 Pin EPSON 400/600/800Plaster 20X SCSI 16Mb/32Mb SIMM 72 Pin HP LsserJet 6P/4000NToshiba 24X/32X IDE 4Mb/8Mb SIMM 72 EDO SC4/VNERSrCD RrRIIERS: 1611161222O EOOI 12 EOO O EO 610P I1210PHP73)f)tiK Internal 16Mb/32Mb SDRAM HP Sumtet 5P/61 00CPsnssonic 4xW/SxR SCSI 64Mb/128Mb SDRAM SOUND CARDS/Ricoh 2xW/2xE/6xR SCSI NO7BERROARDI'E' 6 PPPYsmaha 4620i SCSI kit ~~ ViP4%% K2 43tylX Soundblaster AWE 64 /GoldYsmaha 4620 SCSI (bare) Asus TX97-E /J(E 512k L2 1%)EO C4RDS/FAX MODEMS: Asus P2L97 PII w/512k L2 35F)~oo oo MB PCIGVC3HI56KFN/M ht. Asus P2L97S Pll w/512k All IV Tuner (OEM)Motorola 56K F/V IntJExt. Ants P2L97DS PII w/S12k ATI 3D Xpression 2/4MbUSR 56K FNIM IntJExt. Microstar TX4 430TX ATI 3D Xpress PC2TV 2/4MHARDDRJFESP QDI Titanium I 512k 430TX ATI AGP Xpert taiPlay 4/8MI ulttsu~e~GB NN/VITOJK' ATI AGP Xpert (aiWork4/SMFujitsu 4.3/6.4GB AAIÃ5 CITEO .26 ATI Xpett 61 Play 4/SMbQutmtum 3.2/4.3GB UDMA Axion 14/15/17'Dieital ATI Xpert@Work 4/8MbQuantum 6.4/8.4GB UDMA Psnasonic Sl 5 .27/P70 .25 ATI All in Wonder pm 4/SMQuantum 43/6AGB U-SCSI Sony 15" 100ES/SF 1024 .25 Diunond Monster 3D 4M (bare)Seaeate Bsiracuda 9.1G UW Son y 17' 200GS/200PS .25 Diamond Viper 4M V330 PCI/AGPWestern Dieitsl 25/3.2GB Viewsonic 15 GS/GA Matrox Gl OOMillenium II SMbWestern Digital 43/6.4GB Viewsonic 17' V773N775 NETtFOREINOrIomeea Zip 100 IDE Int. Viewsonic 17' Gl775/PI775 2CoOm(f/IO(IPL'I (OEM)Panssonic LS-120 Drive Viewsonic 21" G810/P810 OvisLink Hub Sport Hub/16

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however.

Brother 4SSOplus

Tel: 800-853-6660, http: //www.brother.cornEstimated street price: $999Pros: Good print quality, good scanning.Cons: Very processor-intensive printer drivers, buggyand old software.

This machine is the MFC-7000FC's poorercountry cousin. While it gained in speed bybeing a laser-based device, it lost in almostevery other category. This multifunction cen-tre supports grayscale scanning at 300 dpi,printing at 600 dpi, copying, faxing and PCfaxing.

Unfortunately, the MFC 4550plus sufferedfrom the same software malaise as its sibling,only more so. Software installation was ateeth-gnashing affair. The setup programcouldn't recognize newer versions of AppleQuickTime software and refused to run until Iinstalled the older version included on theCD-ROM. When I then decided to install thedrivers directly, the 32-bit drivers refused toload without Windows NT (I use Windows95). I had to use 16-bit drivers instead.

The MFC 4550plus failed to impress, evenwith the drivers and software finally up andrunning. Printing caused the computer to slowto a crawl, driver errors were rampant, and theVisioneer Paperport software was about as sta-ble as a house of cards. I was unable to printmore than three 600 dpi pages before an errormessage would tell me the printer's memorywas full. This meant that I had to flush theprinter's memory and continue from where I

Continued on page 63An splEEE EPE C.O.D CEEb a 0100ser 10 020 CEEt0 nntoeel0» teEEnu leam O2tC. VtEE. CErallEd ctEESOE or noser Eadpp EEP ml EOOElept EE • CEEt0euEooelPs ssEElsEonooE a Avsnasmly EPP EmlEEI io EtEEose EPleEom PEIttEP» NoooE I LosoE EPP ao&EEEPsE of »EIP EEEsecuve 6060o020. x a 0 -s.

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca jUNE 1998 THE WORK$PACE

Multifunction units(.'orrtiuned from page 60

left off. According to the manual, my onlyrecourse was to install more memory.

I would have been furious if I had paid for thisdevice. A phone call to technical support mighthave alleviated some of my suffering, but Ishouldn't need to call support to get a productinstalled. Brother really needs to get its act togeth-er on the software end, This MFC 4550plus mighthave been an excellent product, but it was impos-sible to see beyond the bad software.

fered from a few problems.Once again, HP's entry was stylish, promis-

ing and easy to use, but fraught with small dis-appointments. Some of my problems were aresult of poor design and engineering, but thefirst two I encountered were just bad luck,

While unpacking the unit I realized that thetoner cartridge was cracked. It still seemed to fittogether though, so I shook it up and slotted itin. Butmy problems didn't end there. A manu-facturing defect caused the wire documentholder, which should hang horizontally, to cantupwards and at an angle from the front of theunit. These two defects are obviously acciden-tal, and covered by warranty, but the fact thatlightning struck twice was disconcerting, andraised ugly questions about quality control.

The software installation, as with the previ-ous unit, was seamless. Like the Okioffice 44, theOfficeJet 3100 performs document managementwith a version of JetSuite, except the HP versionboasted better integration with the graphics andword processing applications it found on my sys-tem. Their software really is the best I' ve seen,and that goes a long way once you really startusing a multifunction unit on a daily basis,

Hardware performance was another story.Printouts, showed poor dithering betweenshades of gray, although irrelevant for mostapplications, this makes the LaserJet 3100unsuitable for photographic output. Pages alsosuffered from faded vertical lines, possibly aresult of the cracked toner cartridge,

Scanning, although adequate for faxing andphotocopying tasks, wasn't up t o m o redemanding work, suffering from too much con-trast and too little detail, despite the 300-dpioptical resolution.

Like all the other laser units in this review,the Hl' is covered by a next-day replacement

• gg

HP LaserJet 3100From: Hewlett Packard (Canada) Ltd.: 800-387-3867http: //www.hp.cornPrice: $1099 espPros: Easy to use software and drivers. attractivestyling.Cons: Quality control issues with sample, mediocrescanning, expensive

*

warranty, so aside from the disappointing scan-ning performance and poor dithering, all theproblems could have been solved by anexchange.

Howevew it's difficult to recommend thisunit over Okidata's Okioffice 44, for althoughthe HP has a finer scanning resolution andboasts better software, it costs $300 more thanits competitor, and lags behind the Okioffice 44in most other department.

Are they worth it? Mo Einuaimy is a Montreal-based technology consultant,While none of these machines have come close writer and journalist. We can usually be found up to histo convincing me that I need to ditch my old ears in computer gear muttering "I can't believe they payscanner, printer, and modem, if you' re building me to do this," The number for an appropriate 12-stepyour home office from scratch, or need a remote program can be sent to mo@montraai.corn.

,;"; MO~ ( N B~ nadiart pulp:aud paporp afua&j when datecodex' bagman to toity:",QO,'.,:p~gfj' g'iant Domtar'Ltd. has seht a strongly'worded ',,->;>=,':'',:Any Oomtar'supplier who cat Inot g'u'aran=.~e,, ultimitum tO hundredS, Of itS.Supphabf-adviS-~,'„tee:;by the end Of,.1998 that".their, COmputgr+;: In('th'ee torguarantea'theh'cotri~' i r e rI'tII.-;;,'~ wI I1 be-y'aIB'."3jiXkco~' -bj 'Wd~~Of ttfe ~alled MijIeIInium Bug, Oi~, the,fc) 1999, ShOuld be P'riyared tO kISS,&h Dyttitau;~loss of, their Domtar b'usmes4,;."„.„:.-:.„-:::::,:,:;";:"-;:1":.;,,j':. '<'r.;business,''goodbye,, aaid the':Ami'a::president„+

~P.: 'The uitlrftatum, writteii byVKomtar's JegaT+@,.Rajikond Itojnec'- " ' " , ~

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.':M«department„:, calls 'f9c,.guarantees.:frIam each >@4 -. ,:.':$4faitir haa,'airy,.':uitdertatum'a(cpa'fbi";able to pxovide products'and servicea,"without~ -said Milot, addirJ j-that" the"coat'.=,of the'::fe~inter'ruption or delay":,before, durlrtganff after/ 'wIII:b» expenaivi.;He sai4 that Outside@'i@A):"caiertdar year 2000;" but that 'their"suppliers' gra'mme-anilysts evaiuiting attd repairing.in turn. can make su'dr assurances.,;-.".'.+:~=.;.,";~@ Qclmta& iniernifezkputer codaa war/ecost-;,'j

:-:;%9emtaA,Iftforrrtatibti techrtoiogy;:dii'actor'P! iifg':the:&mpahy $3S::en houi4.-„."lti96::-hat':' MIcheI Milof said abkiit $I Mion Iitafr'PPIIers'„j; I/ear,: that"rate dfitibed:to-$45 TMs gfir it'i„':-ptfsiness is at"stake.'::.::.:-'j &::;:::::: -"':"" P~'-'.=.:-:."-".~wv'.;:::;:-jj already at458, arid Milo't':said„-@.'N,'.:~Theprobierfisterruffromthettse'oJo+twohk-~ i - ' o f may5i 'Ift: to-.26~bceiit":,'.foIYdigitsby mostcomputers to dhnote%eyear. As+»:.,: Jp3: arid': %Ill'.Q'.;.golAg,.~,::. ztOxlth After.',,

',,.the yiar ZKO dawit's/tximputers'~;,'hf'n'/a:not.'-')'; ~ . ' aa'-.we' jif::CI'oaer to %&rain'utibftf::;:.been':reriro mad' are' e d ' tcr:farl mas-'4 deadifrle Q 4': "'@

)'suppjier that,not oiiIyjyill,.titeir''+eputera."Q: +~ ~riate the problem'fromt'ita~':;ayatefrii,g

all-in-one station in an office, one of these com-bos is certainly worth some consideration.

But with photo quality bubble jets availablefor around $400 and flatbed scanners for as lit-tle at $200, you could whip up one of your ownthat will easily match the horsepower of theBrother MFC 7000FC at only a little more thanhalf the price.

How much is a couple of square feet of deskspace worth to vou anyway? L3

Hewlett Packard's new LaserJet 3100 may be thecompany's new flagship in the Small Officemarket. but the evaluation unit I received suf-

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information.

Copyright law protectionCopyright law is intended to promote thecreative arts by granting authors of originalworks time-limited, exclusive rights to almostall commercially valuable uses of their works.

he protection of databases and othervaluable information has taken on sig-nificant importance in the Digital Age,

due to the relative ease with which digitalinformation may be copied, manipulatedand distributed. Canadian laws may not pro-vide adequate protection for databases andmay not st r ike an appropriate balancebetween protecting the rights and interestsof database owners and protecting the largerpublic interest in free and open access to

works or of parts thereof, or a work resultingfrom the selection or arrangement of data."

The value of many databases lies in theirc ompiled factual information, not in t h earrangement or co-ordination of that infor-mation. The collection and selection of infor-mation are often expensive and laboriousprocesses, but the arrangement of the datamay be standardized and obvious, reflectingno creativity or originality at all. A strictapplication of traditional copyright princi-ples, including the fact/expression dichoto-my, would mean that valuable, factual infor-mation contained in databases would havelittle if any copyright protection.

In order to address this difficulty, a num-ber of Canadian and American courts extend-ed copyright protection for fact-based compi-lations, Those decisions held that "industri-ousness" or "sweat of the brow" in the cre-ation of a fact-based compilation could'satis-

Originality fy copyright's originality requirement. SomeOriginality is. the touchstone of copyright. i n terest in the «ee flow of ideas and factual cases also suggested that database copyrightUnder traditional Canadian copyright princi-. :information. : would protect not only the selection andples, a copyrightable work must be the origi- :' : arrangement of data, but also compiled fac-nal and independent creation of its author.: Compilations and databases : tual information obtained through substan-The Copyright Act expressly provides that D a t abases are compilations of factual infor- : tial effort and investment. The rationale forcopyright subsists in "original" works. What. :mation arranged so that they can be readily : 'those decisions was a desire to prevent unfairis original is a question of fact and a matter of: accessed and understood. Telephone books: ,competitionand protect the compiler's effortdegree. Originality does not require novelty. ' and similar directories, collections of finan- : 'and investmentlt is sufficient if the work is a product of its .: cial information, weather statistics, sports ' The "sweat of the brow" doctrine wasauthor's skill, judgment and labor, rather: scores, and online research and news services: recently rejected by the Canadian Federalthan merely a copy of another work. - :are familiar examples of databases. Court of Appeal ln its October l997 decision

Ideas and facts versus expression . :did not expressly provide protection for corn- =' Business h~fonnaiio» lac.Copyright protects only the form of expres-;. pilations. Nevertheless, compilations were ,.sion, but not the underlying ideas and facts. copyright protected as literary and other Tbe Tele pirect caseUnder traditional copyright principles, even f o rms of works. Effective January 1994, the: The Tele-Direct case considered whetherfacts that are newly discovered or gathered: Copyrighi' Acl was amended to implement '. Canadian copyright law protects factualthrough considerable effort and expense are:. Canada's North Ainerican Free Trade Agreement ' information contained in telephone directo-not copyright protected. This is because facts:. ob»gatio» by expressly p«»ding prot«t i« , : r ies. American Business information inc.are not the original work of any author. Like; for compilations, which are defined as "a : (AB[) copied subscriber information fromideas, facts are in the public domain. The: ,work resulting from the selection or arrange-: Tele-Direct"s Yellow Pages directories for use infact/expression dichotomy protects society's ment of literary, dramatic, musical or artistic ' Corrtimied on page 66

Before 1994, the Conn<finn Copyright Act ', in Tele-Direct (Publications) hrc. v. Ainericrrn

e quietly added the SmallBusiness Computing sec-tion to The Covrpnter Prtper

in December, Since then, it has grown,drawing the interest of readers andadvertisers alike. The market researchwe' ve conducted tells us we' re on theright track, and the conversationswe' ve had with our readers and adver-tisers have been enthusiastically sup-portive.

The reason is simple. Small- andmedium-size enterprises represent asignificant chunk of the economy.They have been generating the mostjobs according to StatsCan, and theyare where more than half of the work-force works. And yet, we' ve been told,there is no technology-focused publi-cation in Canada that specificallyaddresses the needs of small and medi-um enterprises. We' re about to changethat.

Beginning in Ju ly, our SmallBusiness Computing section wi l levolve into Business Technology, aregular supplement to The ComputerPaper. it is here that we' ll provide edi-torial content that we are confidentbusinesses will value, We chose thename Business Technology ratherthan Business Computing. Why?Because the technology issues thatbusinesses now face go well beyondquestions about which computer tobuy.

We' re in the midst of a digitaltransformation. Business prosperitydepends on understanding how that' schanging the l andscape, closingopportunities in one place but open-ing them in another. Computers areheavily implicated in this transforma-tion, but they are not its sole instru-ments. Business Technology will helpyou keep track of the change.

Tire Couipnter Pnper has become aleading resource for consumers in thiscountry. Our goal is to make BusinessTechnology a must-read for businessdecision makers in Canada. We' re veryexcited about our new supplement,and hope you will be too. Watch for itin July!

;:jj';,top-level .tIOmatn pLD):;.; names,::,::g+;.. fjte secor'td mo-%as found'"::.web" to be. the Ittost,",. was: ,.,:info:.„::with:')5 percent of.'; Quebec; has announced plans to .toi-.ATILT Ca

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.caI $ MA L L UUsINEss coMPUTINc SI

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Protecting your databaseConthmed fioIn page i5$

ABI's marketing database products. Tele-Direct, which also publishes marketing data-base products, sued ABI for copyrightinfringement.

The issue in dispute was narrow — wasTele-Direct's organization of basic sub-scriber information (received in a disorga-nized state frotn local telephone compa-nies) and the additional information Tele-Direct collected (such as facsimile numbers,trademarks, and number of years in opera-tion) copyright protected?

The Federal Court of Appeal held that tobe copyright protected under Canadian lawa data compilation had to be an indepen-dently created, original work of "intellectand creativity" that displays a minimaldegree of skill, judgment, and labor in itsoverall selection or arrangement. The courtheld that the threshold for creative origi-nality is low and is a question of degree, buts ome compilations wil l no t m eet t h erequirement. The court also concluded that"industrious collection" and "sweat of thebrow" are not sufficient for copyright pro-tection. The court justified its conclusionon the basis that it was consistent with thepurpose of Anglo-Canadian copyright law,which is to protect and reward originalintellectual creativity.

The court also noted that Canadian lawr egarding compilations i s s i m i lar t oAmerican jurisprudence, most notably the1991 decision of the United States SupremeCourt in Feist Publications v. Rural TelephoneService Company. The Feist court rejected aclaim of copyright in a white pages tele-phone directory. The court held that to becopyright protected a compilation must dis-play originality by virtue of independentcreation and a modicum of creativity in theselection, co-ordination or arrangement ofits data. The court also held that copyrightprotection for fact-based compilations waslimited, because copyright protects only theoriginal elements of the selection, coordi-nation, and arrangement of the compila-tion, and not the compiled facts or infor-mation. The court also held that the "sweatof the brow" and "industrious collection"doctrines were contrary to the "most fun-damental axiom of copyright law — that noone may copyright facts or ideas."

In the Tele-Direct case, the court con-cluded that the disputed portions of Tele-Direct's Yellow Pages consisted of compila-tions "of such an obvious and common-place character as to be unworthy of copy-

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right protection." The Tele-Direct case par-t ies are seeking leave to appeal to theSupreme Court of Canada.

Copyright protection summaryA factual compilation may be protected bycopyright if it features an original selectionor arrangement of facts, but the copyrightprotection is limited to the particular selec-tion or arrangement and does not extend tothe facts themselves. In light of this limitedprotection, database owners must look else-where for additional protection.

Contract protectionContracts can protect databases by estab-lishing a private set of rules governing thepurchaser's use of the database. Typically,such contracts usually take the form of alicence agreement. Under a licence agree-ment the licensor retains ownership of theproduct and grants to the licensee a limitedright to use the product subject to stipulat-ed restrictions, such as limits on the rightto copy, share or resell the data, and restric-tions on the purpose and method of use of

Licence agreements are commonplaceregarding consumer computer software.They typically take the form of a "shrink-wrap" agreement, whereby the purchaseraccepts the terms of the licence by openingthe plastic-wrapped software package. Oneconcern regarding shrink-wrap licences isthat the terms of the licence are inside thesoftware package, and are usually not seenby the purchaser until after the software ispaid for.

The validity of shrink-wrap agreements 'under American law was confirmed by theUnited States Federal Court in its 1996 deci-sion in ProCD v. Zeidenberg. In that caseZeidenberg purchased a copy of ProCD'sSelectphone CD-ROM containing a data-base compiled from more than 3,000 tele-phone directories at a cost of more than$10 million. The CD-ROM was sold pur-suant to a shrink-wrap licence that prohib-ited purchasers from distributing the list-ings and making them available to others.The box indicated that the software wassubject to the restrictions stated in anenclosed licence. Zeidenberg argued that hewas not bound by the shrink-wrap licence,because the licence terms were inside thebox rather than printed on the outside, andhe did not know or agree to the licenceterms at the time he purchased the soft-

The U.S. Court of Appeal held that theContirnred on page 7Z

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.cagQ SM A LL BUSINESS COMPUTING+

By Jeff Evans

or nearly 15 years, I' ve made aliving from computer technol-ogy. This might seem modestly

impressive, until I share my secret. Ihad help.

If personal computer technologyworked properly, I'd have had to geta real job. A large portion of mytechnology-related work over thelast decade and a half has beenteaching, writing, consulting, andtroubleshooting f in icky, poorlythought out, unfinished, buggier-than-an-ant-hill, "almost-there"computer products and systems.

And smug Mac s upportersshouldn't feel too self r ighteousdown in their bunkers, assumingthat I'm only talking about themuch-maligned PC. A fair amountof the wonky technology that paidmy rent was Mac related (if youwere doing PostScript color separat-ed film output in 1987, you'd havelots of Mac horror stories too). Toadd variety to the mix, I also learnedmore than I w anted to aboutAmigas, Silicon Graphics/UNIXworkstations, the old A tari ST,Commodore 64 ... and, well, you getthe picture.

I swear, though, th ings arechanging. Not only is computertechnology gradually getting moreidiot proof, but as more people con-tinue to buy computers for home,school, and small business, they arenot as patient as the previous gener-ation of PC hobbyist-tinkerers. Theywant their computer systems towork, and they want them to worknow!

Dummies, arise!To meet this need, there is an ever-swelling wave of popular how-tocomputer books that aim to makecomputing less painful and moreproductive. The pioneer publisherof truly user-friendly books is IDGBooks Worldwide, whose Dummiesline (Netscape COIr»NI»Iicator forD »mmies, Microsnft Word f o rD»»I»ries, etc.) of reference booksset the standard for making com-puter technology understandable.

The Dummies series began whenpublisher John Kilcullen overhearda frustrated PC user complain thatwhat was needed was something toexplain DOS for dummies. Kilcullenhad a flash of inspiration, and anindustry was b o rn. DO S F o rD»I»mies was a wild success, notbecause its writer assumed comput-er users were stupid, but because hebelieved people were smart enoughnot to want to wrestle blindly withthe obscurities, illogicalities, andbugginess of MS DOS. What com-puter users wanted, rather, wasplain language, sympathetic helpfrom books written by people whoknew what they were talking about,

but also remembered what it waslike to learn how to use computersfor the first time.

Hard on the heels of DOS forflmr»nies came the first edition ofMac for D»I»ITIies, written by DavidPogue, a modern day renaissanceman (professional composer, con-ductor, musician, magician, colum-nist and Mac enthusiast).

According to Pogue, in conversa-tion with TCP on a recent Canadianbook tour, "I' ve always tried toremember what it was like to usecomputers for the first time, andwrite from the perspective of 'howdo I do this common task, and howdo I solve this common problem?'"

Pogue and Kilcullen were largelyresponsible for the "look and feel"of the Dmmnies books, which have aunique blend of humor, iconic sym-bols (inspired at. least .partly by theApple Mac's graphical user inter-f ace), and a "task-oriented"approach to the subject that wasonly possible if done by a writerwho actually used and understoodthe technology he or she was writ-ing about. The D»mmies books are"anti-manuals." They don't containevery imaginable bit of information 'about a computer product or sys-tem, just the most important, usefuland commonly confusing bits.

Open any D»m»Iies book, andwithin a couple of paragraphs, youshould be able to tell what is goingon, and you may even start enjoy-ing yourself, Dummies books areusually a good read, and even if youdon't laugh at every corny joke-orpun or cartoon, you'd have to bereally humorless not to at leastsmile occasionally.

The cream of the cropSuccess breeds imitators. Other pub-lishers have attempted to duplicatethe DIImmies formula, with varyingdegrees of success. According toPogue, some of the attempts at sim-plification he sees in the computerbook field can reach ludicrous lev-els.

"Any book titled Program in C++:i» a Day, or Write /ava in One Hourare promising immediate gratifica-tion, but they just can't deliver."Pogue and Kilcullen both told TCPthey admired the efforts to popular-ize technology by the late sciencefiction author Isaac Asimov, whowrote dozens of paperbacks explain-ing subjects as diverse as archaeolo-gy and organic chemistry. TheDIm»»ies series is serving a similarpurpose in m aking knowledgeaccessible to a wide audience, onmany topics.

The DIIInmies line has broad-ened its scope beyond the computerfield, with t i t les as diverse asDebussy for Dummies, Beer forD»mmies, and Sex for Dummies.With his'background in music and

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Macs for Dummies,Sth EditionAuthor: David PoguePublisher. IOG Books Worldwidehttp: //www.dummies.corn, http: //www.idg-books.cornSoftcover 412 pages 1997Price: $26.99

theatre, Vogue has been inspired towrite two excellent DI»rv»ies titleson classical music and opera, and isalso completing a DI»III»ies title onmagic. However, he has a lsoretained both his passion and hisoptimism for his beloved Macintoshcomputer, and has recently pub-lished the fifth edition of Macs forD»mmies. (Pogue praised IDG Booksfor maintaining a strong Mac pub-Bshing presence, and predicted theturnaround of the Apple's fortuneshas begun).

One-minute hook reviewsIn order to pay the sincerest form offlattery to the DI»»I»ies approach, Ioffer the following series of mini-reviews of how-to books:

The latest edition of the classic Machandbook is aimed at Mac newbies,or Mac users upgrading to a newcomputer or to a new version of theMac OS. Mnc for DIII»Inies contains awealth of useful tips on basic opera-tion of the Mac, connecting the Macto printers and other devices, basicuse of many of the most commonMac software titles, and getting ontothe Internet. The emphasis is onaccomplishing the most commonand useful tasks performed by thetypical Mac user, and on solving themost common problems Mac usersencounter. This book should beincluded with every new Mac sold.

Small Business Computingfor Dvmm1esAuthor. Brian UnderdahlPublisher: IDG Books WorldwideISBN: Q-7645-0287-5Soitcover 353 pages CD-ROM included$35.99

Small BI Isiness CoI»p»ting fo rD»Im»ies is intended to help the

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Create Your First Web Page:In a WeekendAuthor: Steven E. CallihanPublisher: Prima Publishinghttp:iiwww.prlmapublls hing.cpmISBN: 0-761 5-0692-6Softcover 414 pages plus CD-ROM$34.95

small businessperson get the mostproductivity out of computer tech-nology, and avoid the most com-mon (and expensive) pitfalls ofbeing a do-it-yourself chief informa-tion officer (a function, which in alarge business, requires highly paid,highly qualified professionals). Thisbook is aimed at businesses rangingfrom a home office startup to a fullfledged office with several net-worked PCs — if you already know

. the basics, you can simply skip theintroductory parts and go right tothe more technical sections.

In a step-by-step approach, SITIIIIIB»sirtess CompIIting far Dummiesleads the reader through the processof making a business technologyplan, buying the appropriate com-puter hardware, software andperipherals, organizing a computer-ized bookkeeping system, and doingbusiness on the Web. The includedCD-ROM has a tr ial version ofQuickBooks Pro (U.S. edition), and avariety of useful utility programs,including Mr. Burns ProductivityMonitoring P ackage (perhapsnamed after the capitalist hero ofthe SiITIpsoIIS cartoon show). Thisbook distills a couple of years ofclasses in the PC School of HardKnocks into several hours of enter-taining reading.

Other recommended small busi-ness-oriented titles in the Dummiesseries include Small B I IsiIIessMicrosoft Office 97 for DI»rIInies (byDave Johnson and Todd Stauffer,ISBN: 0-7645-0290-5) and SmallBusiness Internet for D»mmies (byGreg Holden, ISBN: 0-7645-0288-3).

This book is aimed at kick-startingthe computer user who says, "Ishould make a Web page," or "I haveto make a W eb page by Thursday!"

The basic conceit of this and

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Access 97 Fast Ir EasyAuthor: Patrice-Anne RutledgePublisher: Prima PublishingISBN: 0-761 5-1363-9Softcover 379 pages$23.95

other I» a WeekeIId books is that thereader is willing to devote an inten-sive weekend's worth of time to sim-ply sitting down and learning to doa serious computer-related task. Thebook is organized into tutorials thatare intended to be performed with-in a certain period of time.

For example, on Friday eveningyou get started, learn the basics ofWeb browsers, terminology, theconcepts behind a Web page andthe hypertext markup language(HTML), and how to edit HTMLonline or offline. On Saturday, youwork through a basic HTML tutori-al, and on Sunday you first plan,then create your Web page. There isalso a tutorial for creating a Webpage table, publishing the page, andpromoting its existence around theWeb. The included CD-ROM con-tains several HTML editing pro-grams, paint software, file manage-ment utilities, and other useful pro-grams.

Although lacking the l i ghttouch and often corny humor of theDumrrIies line, in i ts sober way,Create Yorrr First Web Page deliversthe goods. As to whether you' ll real-ly get your Web page finished inone weekend — well, it's possible.

Also in this series are CreateFrontpage 98 Web pages: In aWeekend (Dave Rasmussen andRichard Cravens, ISBN: 0-7615=1348-5), an extremely usable intro-duction to and tutorial on the pop-ular Microsoft Web authoring pro-gram, and Increase Yo»r Web Traffic:I» a Weekend (William R. Staneck,ISBN: 0-7615-1194-6), which Ifound to be an excellent, ingeniousand highly useful bag of tricks andstrategies for building Web presencequickly and cheaply.

- — fast E easy.

The Prima Fast 6r Easy series is builtaround a simple and effective con-cept. Show the reader how to use

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in Alberta.Don Hogarth, a spokesman for Bell

Canada, said plans for the national operationwere in the works before 1'eius announced itsATELT Canada bid, and were prompted main-ly by business customers' demand for seam-less national services, though he acknowl-edged Telus' move oinakes you sit up and

I'he national company will be able to pro-vide one-stop shopping for data and Internetservices for customers across Canada, andone-stop shopping for those and voice ser-vices for customers in Bell Canada's territory,Hogarth said.

Bell acquired the fiber optic network run-ning from Toronto to the West Coast from apartnership of Fonorola Inc. and I.edcorIndustries Ltd. for $179 million. The companysaid it is planning to put about $7SO millionin new investment and existing assets into itsnew venture, which is to begin operations thisfall. The name of the new organization hasnot been announced yet.

Bell officials said they are talking with theother members of the Stentor consortiumabout how the new company can work withthem. Bell may be looking to supply nationalservices to smaller Stentor partners, for resaleto their customers.Contact: Bell Canada, http: //www.bell.ca

Compaq redefines business tsC lineCompaq Canada lnc. has announced amajor redesign of its entire Deskpro PC line.1'he new Deskpro EN series of PCs, begin-ning at $1,S75, is intended to simplify enter-prise management of PC inventory, and hasa new, simplified chassis with color-codedlevers to allow tool-free removal and replace-ment of drives.

lt has a 333 MHz Pentium II processor, ATIRage Pro Turbo (AGP 2X) graphics, and UltraATA hard drives up to 6 GB. Networkingoptions include the Compaq 10/100 TX PCInetwork interface card, with Wake on LANcapability. I.ater in 1998, Compaq will offernew, small-chassis versions of the Deskpro ENseries, with further enhanced manageability,which is designed to further cut total cost ofownership, according to Compaq.

For high end performance, the newDeskpro EP series will offer up to 400 MHzPentium ll processor with Intel 440BX chipsetand 100 MHz bus, and sophisticated manage-ability features, such as Desktop ManagementInterface (DMI} 2 .0 , System NetworkManagement Protocol (SNMP) 2,0, anddesigns that support the Microsoft PC98design spec.

Compaq says all new Deskpro PCs comewith a Year 2000 warranty.Contact: Compaq, http: //www.compaq.corn

IBM sets up mediaconsulting practiceLAS VEGAS — IBM has established a consultingpractice that will focus on the media andentertainment industries. The companyannounced the new practice at the National

April, where it coincidentally announced soft-ware sales to CBS and WB'I'e)evision Network.

Avi Bender, managing principal for IBM'snew Media and Fntertainment Consultingpractice, said the company has already beendoing a good deal of consulting business inthose industries. An example is Discovery

information."'

Communications, which has engaged IBM tohelp with content management.

Many media and entertainment compa-nies are "sitting on a lot of content," Bendersaid, and they are "real)y trying to find inno-vative ways to better manage and exploit this

The consulting group will also be involvedin information technology strategy and busi-ness transformation projects, Bender said.About 100 consultants work in IBM's telecom-munications and media consulting area,which includes the new media and entertain-ment practice. About 20 of these are peoplewith specific expertise in media and enter-tainment, Bender said, noting IBM has beenmaking an effort to hire consultants whosebackgrounds include work experience in the

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Microsoft detams softwarewith Y2K problemsREDMOND, Wash. (NB) — Microsoft Corp. hasannounced details of Year 2000 compliancetests it has carried out on its own software.The company says there are some problemswith some of its most popular products,including versions of Windows 95, MS-DOS,Office, Word, PowerPoint, Visual Basic andInternet Explorer.

The information was announced as thecompany launched its new Year 2000 Website, at hllpy/www.microsoft.corn/year2000.

It said minor problems were found in: FoxPro 2.6; Internet Explorer (32 bit) 3.0, 3.01,3.02, 4.0, 4.01; MS-DOS 6.22; Office 4.xStandard; Office 95 I'rofessional and Standard;Outlook Express (Mac) 4.0; PowerPoint 4.0;SQL Server 6.5 Enterprise, Small BusinessServer; Visual Basic S.O, 4.0, 3.0, 2.0, 1.0;Visual C++ Professional, Learning Edition 5.0;Visual Source Safe 5.0; V isual StudioEnterprise 5.0; Windows 95 4 .00.950;Windows for Workgroups 3.11; Windows NTServer, Standard / Enterprise 4.0; Windows NTWorkstation 4.0; Word 95 7.0; and Word 6.0.

In the case of Windows 95, the coreoperating system would not be affected butsome "minor" functions, such as the filefinder would not be able to correctly sortfiles by date.

Toronto bank uses speechrecogslitiols for market infoTORONTO (NB) — The Toronto-DominionBank has launched Green I.ine TalkBroker, adial-up in formation service that usesspeech-recognition technology so callerscan ask questions about stock prices, mutu-al fund yields, and other financial marketinformation.

The bank has offered this information bytelephone and online before, said john See,chief operating officer of the Green LineInvestor Services discount brokerage unit, butphone callers previously had to use theirtouch-tone keypads to e/)ter stock tickers andmutual-fund code numbers. Now they cansimply speak to the system.

If a caller wants to follow up a request forinformation by buying or selling an invest-ment, he or she can ask to be transferred to anagent while still on the line. By the end of thisyear, bank officials said, the automated systemwill let customers place buy or sell orders andreview their portfolio holdings.

The system which relies on one- and two-word voice commands, uses interactive voiceresponse (IVR) hardware and software fromPeriphonics Corp. of Bohemia, N.Y., andvoice-recognition technology from NuanceCommunications of Menlo Park, Calif.

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ear 2000 (YZK) problems are givingeveryone concern these days. But theproblem is particularly acute amongst

small and medium-sized businesses that gen-erally do not have vast information technolo-gy departments to dedicate themselves to Y2Kfixes, which is often the case inside a largecorporation.

Much of the debate around Year 2000solutions so far has been of the " fix orreplace" variety. Some companies are offeringdeals that will allow you to patch up yourexisting appiications to carry you through tothe next millennium, while others suggestyou use the Y2K challenge as a good excuse toupgrade your whole system.

A survey earlier this year by corporate soft-ware giant PeopleSoft, however, observes thatmany businesses may feel a little like a deercaught in the headlights of a car — they don' tknow whether to stand still and hope the carswerves to miss them or to run like hell,

According to the PdopleSolt Year 2000Progress Survey, 67 percent of chief executiveofficers say their company has committedadditional resources to fixing the problemthat may cause many legacy computer sys-tems to produce flawed or unpredictableresults after Dec. 31, 1999. But only 42 per-cent of the chief information officers polledsaid added resources were earmarked.

Additionally, while nine out of ten busi-ness leaders said they were looking into theproblem, 38 percent of those surveyed saidthey had no idea when they were planning toimplement a strategy to fix the year 2000problem. Statistics Canada estimates thatCanadian companies will spend at least $12

Catal st extends timeto deal with YZK

Ybillion resolving the problem by the end ofthe century.

"Government and business organizationsare starting to wave the warning flag concern-ing the year 2000 problem,u says MinaWallace, general manager of PeopleSoftCanada Ltd. "Hut for many companies, it hasbeen difficult to get boardroom consensus onthe best approach to solve the problem with-out straining the financial and personnelresources of the organization."

Not surprisingly, PeopleSoft is offering a"third way" around the Y2K that neither relieson fixing existing code nor replacing entiresystems, and it is one that may prove attractiveto small and mid-size businesses as a result.

Known as PeopleSoft Catalyst, it slightlyturns the software clock back to the dayswhen software services were "outsourced"and you had someone else do then-complexjobs like running your payroll. With Catalyst,you can buy your company more time to sortout your long-term Year 2000 solution inwhatever manner you see fit, and be confi-dent that you can run a Year 2000-compliantsolution in the meantime.

PeopleSoft Catalyst operates as a 36-month lease that aims to have companiesrapidly move their f inancial, payroll andhuman resources applications to PeopleSoft'syear 2000-compliant applications software,effectively delaying long-term solutions to theY2K problem until after the year 2000 crunch.

To help make this possible, PeopleSoft hassigned a deal with MCI subsidiary SHLSystemhouse to act as prime integrator, pro-viding the outsourced environment, applica-tion and technology installation, mainte-nance, upgrades and implementation services.SHL will work with Sierra Systems, theHABIT Intel 440BX AGP 100MHx Motherboard

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca IUNE 1998

Application Group, to provide implementa-tion services, business process change assis-tance, and user training.

Meanwhile, Peoplesoft Canada says it willprovide the software and perform a "qualityassurance function" to ensure the implementa-tion is completed in the specified time — i.e., theywill lean on SHL if things are going slow.PeopleSoft says that at the end of the 36 months,companies can discontinue the service, acquirethe application outright "with enhanced ser-vices" (i.e., they' ll add extra goodies if you actu-ally buy it), or take the system in-house.

In this respect, it is very similar to a carlease. You get a fast way to immediately"drive" the data in your corporation to aquick Year 2000 solution — and if you don' tlike the solution after three years, you canreturn it to the dealer and get another.

The only difference is that you don't gen-erally expect to run your business on the suc-cess or failure of a leased vehicle. It is clearthat PeopleSoft is banking on most compa-nies acquiring the application outright, as itwill likely be the simplest solution for them-and by that time it wil l very much be aknown quantity,

Another solution for small businessPeopleSoft is not the only company heavily pro-moting Year 2000 solutions to small businessesin recent weeks. In April, Microsoft announcedthe establishment of an Internet-based Year2000 resource centre on the Web. The companysays this site at http1/www.microsoft.comlyrear2000has substantial new material, including a prod-uct guide that it says outlines the Y2K+ompli-ance status of specific Microsoft products.

Microsoft claimed that of the productstested, the vast majority were compliant or

"compliant with minor issues." It furtherpledges that such were now fully documentedon the Web site, and that if the Y2K productguide specifies that a fix or service pack isrequired for compliance, Microsoft will pro-vide it at no additional charge.

Among the products Microsoft says arecompliant or compliant with minor issues areM icrosoft W i ndows N T Se rver a n dWorkstation operating systems 4.0, theMicrosoft Windows 95 operating system,Office 4 Standard, Office 95 Standard andProfessional editions as well as Office 97Standard and Professional.

Not surprisingly, it is older Microsoft prod-ucts that seem to have the most complianceproblems. Microsoft Word 5 for DOS, forexample, requires a detailed explanation onwhy it is not compliant, along with the rec-ommended steps to compliance. Microsofthas also committed to further updating theseproduct guides as tested product informationbecomes available.

The resource centre also includes:• A definition of compliance that provides

for the simple categorization of specificMicrosoft products as compliant, compli-ant with minor issues, or not compliant.

• De tails indicating how clock informationis obtained, stored and used in Microsoftproducts.

• A description of how to bring non-mmpli-ant Microsoft products into compliance,Depending on the status, Microsoft saysthis may include linked patches, identifiedservice packs or new versions to consider.

• Components for a solution, includingMicrosoft technologies and the humanresources of Microsoft Certified SolutionProviders and other strategic partners. Q

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t began service in January of 1996 with 12employees and a presence in four cities-V ancouver, Calgary, T o ronto an d

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TCP writer, Ross MacDonald recently hadthe opportunity to ask Mike Kologinski, vice-president of sales and marketing, aboutNetcom Canada's remarkably rapid growthand what people should look for in the years

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The Co>nputer Paper: Netcom has become a>ual'or prese>rce in the ISP >narket in a relativelyshort ti>ne. What do you see is your market posi-tion in Canaria right now?Mike Kologinski; We' re essentially a nationalInternet provider across Canada with a prima-ry focus on serving individuals as well assmall- to mid-sized business markets. We' reone of the largest Internet providers inCanada and we function as part of a largerorganization c a l led N e tcom On - l ineCommunications, one of the largest Internetservice providers in the world operating out ofSan Jose, Calif.

Netcom only reports worldwide customernumbers, but I think the last reported statis-tics indicated about 550,000 customersthroughout the U.S., Canada and the U.K.

TCP: Most consunrers seen to approach ISPs asall be>rg very similar in terms of simply providinga >ueaus of l>ooking up to the hrtenret. DoesNetcom do any n>ore than that?MK: Our portfolio of services includesInternet access, Internet domain name ser-vices, email and Web posting services. We alsooffer other capabilities to our customersthrough what we call a network of value-added partners; designing a Web site, forexample. Although we don't provide that ser-vice directly we would refer anyone lookingfor such a service to one of our value-addedpartners.

TCP: You u>e>tioned focusing on su>all- lo >uid-

viduals?

sized business. What are you doing to attractthose types of operations to your company speci fi-cally?MK: We' ve recently launched a service guar-antee for business customers and we' re thefirst Internet provider in Canada to be able dothat. What it means is that our businessInternet services will be available a minimumof 99,5 percent of the time. Should service lev-els fall below that, the customer is entitled toa credit of 25 percent of their monthly fee.

TCP: What about a similar gr>arantee for i>rdi-

MK. For individual consumers we haven't yetbeen able to roll out a guarantee program butwe are looking at that as well. In the case ofthe individual, one of the most critical thingsis no busy signals — that's what we hear fromour customers more than anything else. Sowhat we have done is implement a programin which we actually have a way of carefullymonitoring the busy signals of our network.

Our engineers have put together a pro-gram that makes 150,000 test calls everymonth to every one of our access pointsacross the country and we' re just continuallycalling in to everyone to see if we get con-nected or a busy signal. We then look at theresulting statistics and continue to build thenetwork so that customers will get on, firsttime, 95 percent of the time during peak peri-ods... which is the evening,

TCP: ls that something you would say separatesNetcom from other ISPs?MK: That's what we have really focused on intrying to establish ourselves as — a high quali-ty, very reliable Internet service provider.That's the position we' ve been establishing inthe marketplace. We' ve done it through a lotof investment in our network infrastructure

'and buying the best quality server andmodem equipment possible and we' ve built alot of duplication into the network.

For example, we have four DS-3 facilitiesconnecting the Netcom Canada network to

the Internet

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca JUNE 1998 g SM A LL BUSINESS COMPUTING

the rest of the Internet, which is a very highcapacity circuit. So, four of those means a veryhigh capacity but it also means a lot of redun-dancy in the system. Should one go down,there are other routes into the Internet thatautomatically kick in. The chances of a cus-tomer seeing an actual outage is really mini-mized.

TCP: Are your custoiners, and potential cus-tomers, aware of the reliability you' re proposingwith this system?MK: We' ve had very rapid growth largely, Ithink, because our service is well priced in themarketplace and easy to buy from us — wehave good distribution in the marketplace-and it'd a very high quality service. That' sgiven us excellent word of mouth, We have apretty good reputation and; on the Internet,that's been a key way of attracting customers.People ask others who they use for theirInternet service and we' ve gotten very goodreferrals from our customers.

TCP: Unlimited access to the Internet is a primeconceni among mnny people shopping around foran ISP and many ISPs advertise tliat as a drawthough oistomers occasionally discover it's not lit-erally tnie. Does Netcom Canada limit the num-ber of hours a user can be logged on?MK: Our most popular product is a flat-rateInternet access service — $26.95 per month-and we' re careful to describe as flat rateinstead of unlimited. Although it is virtuallyunlimited for 98 percent or 99 percent of ourcustomers, someone who's on continuouslywould see their access restricted during peakperiods when our network is at capacity.

Basically, what happens is that, we have asystem that monitors, city by city, how heavi-

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ly used our network is. As that approaches 100percent capacity, some customers — who arethe very highest usage customers — may havetheir access restricted temporarily until thatpeak period subsides. So there's a prioritiza-tion of access during those peak periods butit's something that affects only one percent ortwo percent of our customers.

TCP: Whnt about business cwstoiners?MK; Businesses typically do not purchase theflat-rate product. They' re usually on a meteredservice, which never has any restrictions. It' sonly the flat-rate service that may have lowerpriority access at some point.

TCP: Are there auy other aspects thnt sepnrnle abusiness account from a consuiuer accomit?MK: Typically, a business wants their owndomain name, which is "mycompany.corn,"and they want email accounts that similarlyhave addresses like "Mike(IBMycompany.corn."Most of our business customers opt for thatkind of service while most of our individualcustomers don't bother to pay the premiumfor that and are happy with a general addressthat we make available. Businesses also usual-ly need a different mix of services like higherspeed access, more email accounts and largerWeb sites. So the products that they pick aredifferent, but those products all operate onthe same network structure.

TCP: Is Netcom looking at expanding the choicesof services it cunently provides?MK: One of the things that's imminent is wewill be converting our network to the newstandard for 56Kbps service, which is calledthe V-90. We' ve been offering 56Kbps servicefor about a year now using a technology called

XZ, which was introduced by 3Com USRobotics. But the industry has finally settledon a universal standard 56Kbps service, whichwe' ll be rolling out on our network in just afew short weeks as soon as the final softwareto support that is made available.

We' re optimistic that will make low costhigher speed access more readily available to abroader number of customers. Some peoplehave definitely held back wondering aboutwhich type of modem to buy — what's going tobe the standard — so now that uncertaintygoes away. Modems that retail customers buyin the very near future will all be equippedwith the V-90 standard, eliminating thechoice of which technology to buy into.

TCP: What about fiiture plans for NetcoinCnnada in terms of mnrket positioning?MK: One of the things that we benefit from isbeing part of the Netcom worldwide organiza-tion. And Netcom in the U.S. has a very largeproduct development group that continuallybrings new services to the market and we con-tinue to both actively participate and, in somecases, simply benefit from their experience.

A specific example is that Netcom U.S.recently merged with a company called ICG,which is an integrated communications com-pany that sells local and long distance servicesas well as, now, Internet access. We' re watch-ing closely as Netcom and ICG combine toroll out some long distance telephone prod-ucts that operate over the Internet. In fact,they' ve recently announced in the U.S. somevery attractive pricing of 5.9 cents/minute forlong distance over the Internet over 150 citiesby the end of the year. That kind of serviceisn't imminent with Netcom Canada but

Continued on page 80

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca jUNE 1998 SMALL BUSINESS COMPUTING mQ

is helpful for youto understand the

reasons why o t hers

lower than that for a business started outside

were not. The bad newsis that the overall statis-tics of smaff businessfailures are very high. Itis estimated that there

rate over a f ive-yearperiod from business

commencement. The good news, if you areoperating from home, is that the failure rate is

the home. This is because the initial andongoing risk is usually lower. In addition,there are home-related expenses you candeduct from your business income, therebyincreasing the net profit.

The reasons for business failure are many.The entrepreneur's personal limitations arethe primary reason. This includes, in order orpriority, lack of personal qualifications to runa business, lack of experience in the line ofbusiness, lack of training, and unbalancedexperience. These limitations lead to the fol-lowing more specific reasons:

1. Money mismanagement: Money mis-management is a common reason for busi-ness failure. Some problems home busi-nesses typically encounter include: insuffi-cient funds to meet startup and operatingexpense needs, cash flow problems, toomuch debt, not enough money to grow,charging insufficient prices for goods orservices to make a profit, inadequatefinancial planning, poor credit and collec-tion practices, and inadequate bookkeep-ing. Many entrepreneurs "bleed" the busi-ness by taking more money from the busi-ness that it can afford, It is important tosave some of the earnings a buffer forunexpected business expenses or to rein-vest the business.

2. Poor marketing: Many entrepreneurssimply don't know who their prospectivecustomers are. They have not done theirmarketing research — have not identifiedtheir market, segmented it, or actively pro-moted it on an ongoing basis. You mayhave a great product or service, but if themessage does not get out, the business willsuffer accordingly. Preparing and follow-ing a realistic and attainable written mar-keting plan is necessary.

3. Mistaking a business for a hobby:Many people enjoy what they are doing,but never consider it more than a hobby.The object of operating a business, of

I I I is a 80 percent failure

ma u s inessesai ure an

ow to avoi i tT

o be successful, it course, is to earn a salary, recover all yourexpenses and make a profit.

4. Failure to evaluate themselves real-istically: The failure to make a frankassessment of personal strengths andweaknesses, needs and desires is a com-mon mistake. You may find that yourbusiness requires skills that you do notpossess, such as a goal setting, decision-making, and selling. Objective feedbackfrom your family, friends, relatives, andbusiness associates is necessary.

S. Failure to set and revise goals: Goalsor objectives are not determined, or theyare ineffective because they are not mea-surable, specific, or realistic. Preparing abusiness plan is an essential part of goalsetting. Failure to reassess goals can createserious problems. Various direct and indi-rect factors can affect your goals andrequire them to be modified in order toremain viable and effective. For example,unexpected problems could occur such asthe illness of the owner, new competition,overly ambitious timetables, supplierdelays, increase in lending rates, or loss ofa major client. Revising goals will ensureyour business continues to grow despiteunexpected obstacles. Reviewing the tar-gets you have met can provide an impor-tant sense of accomplishment, self-confi-dence, and motivation to continue.

6. Not being suited for a home-basedbusiness: A person could otherwise havegood business potential but cannot adjustto the unique features of operating a busi-ness out of the home, such as self-disci-pline to establish a regular work routine,or ability to separate family life and work.

7. Lack of commitment: Personal motiva-tion and desire to stick with the objective,regardless of the normal ups and downs, isessential. Some people give up their com-mitment too easily if the goal is notattained quickly and without difficulty.

Reflect on the reasons for failure describedabove and set out to do the opposite. Do adetailed personal assessment, be honest withyourself, and ask others who know you well fortheir candid input on how suited you are for thebusiness you are considering. Seek and obtainquality input from your professional advisersand from'those people who matter most. 0

Douglas Gray, LL.B. is a Vancouver-based expert ansmall business. Formerly a practicing lawyer, he is nowa consultant, speaker and author of 16 bestsellingbooks, including The Complete Canadian Small BusinessGuide (McGraw-Hill Ryerson) and Start and Run aProfitable Consulting Business ( Self-Counsel Press).

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unvei s s , servers

er users.

By Jeff Evans

A pril 15 was a busy day for the comput-er industry, as the world's three largestPC hardware makers simultaneously

came out with major announcements. Overa period of a few hours, Intel Corp. officiallyreleased a gaggle of new processor chips,Compaq Corp. released its quarterly earningsfigures, and IBM officially announced abroad array of new workstations, networkservers, and many other products and ser-vices aimed at the networked business com-puting market.

The Intel and IBM announcements weredirectly related, as most of IBM's new com-puter products will take advantage of the lat-est 350 MHz and 400 MHz Pentium II chips,to add power to its personal workstations andnetwork servers. However, the sizzle of thehottest new chips was only a part of whatmade the day significant for business comput-

lntelliStation M Pro LineIBM introduced its new line of Windows NTIntelliStation M Pro "personal workstations,"which can run up to two 400 MHz Pentium IIprocessors. IBM claims the new IntelliStations

In essence, IBM claims to be addressingthe major complaint against PC technology,that it is too unreliable for "mission critical"computing. According to IBM, the new

are the first from the company to feature thenew Intel 440 BX chipset, which supports busoperations at 100 MHz (compared to the 66MHz speed of a conventional PCI bus), andAGP (accelerated graphics port) graphics.

According to benchmark test results fromIBM, this allows up to three times the effectiveprocessing speed of an older configurationbased on dual 300 MHz Pentium ll chips anda 66 MHz PCI bus. This jurnp in performancewill allow a new generation of "visual com-puting" applications to become viable on theWindows NT platform, according to IBM.Visual computing includes real-time financial,medical and scientific data visualization,interactive 3D flight training, high-end ani-mation, video and effects, and professional-level graphics for desktop publishing,

The IntelliStations also incorporate newmanageability and security features, includ-ing IBM Asset ID, Alert On LAN„ a ndLANClient Control Manager (LCCM) 2.0.IntelliStation M Pro models start at a suggest-ed price of $5,275.

Serving small- to large-scaleelectronic businessIBM also made a major move to expand itsnetwork server offerings in the small- to medi-um-sized business market, with new entry-level and mid-range Netfinity servers. Thesenew servers, ranging in pr ice from theNetfinity 3000 model starting at $2,500, arebased on the latest Intel Pentium II processorsand 100 MHz bus, but also feature technologyand service features based on IBM's main-frame computers.

Netfinity 5500 model offers hot-plug andhot-add PCI technology, which al lowsreplacement of key components withoutpowering down the server or cutting clientPCs off. IBM's Light-path diagnostics dra-matically reduces the time to locate andfix a hardware problem on the server,according to IBM. Lights mounted on themotherboard of the server identify compo-nents that are failing or have failed, allow-ing technicians to home in on the problemalmost instantly. Asset management tools

technical staff.

worked business PC.

Senrer-to-Web solutionsIn addition to more reliable hardware and bet-t er management software, IBM a l soannounced complete solution sets for allow-ing medium-sized businesses to operate onthe World Wide Web as well as on internalnetworks.

Among the options available from 'IBMs olution p r oviders a r e new Nwa ysMultiprotocol routers, and the Lotus DominoWeb software. According to Jose Garcia, busi-ness line manager for workgroup networks,"The question is no longer whether compa-nies need to. integrate e-business jelectronicbusiness] apphcations into their informationsystems initiatives. It's now just a matter ofhow fast they can do it and which vendorsmake the best partners.

"IBM is clearly one of the only companiesin the world with the products, resources andexpertise to deliver comprehensive, end-to-end network solutions. With t o day' sannouncement, we' re making it easier andmore cost effective for our customers to getnew Web-based solutions up and runningquickly, while also helping them to intercon-nect branch offices to critical corporatedata."

Making life more manageableIBM also announced a new, "highly managed"desktop PC, the IBM PC300PL, a speciallydesigned computer that aims to reduce

the Total Cost of Ownership (TCO) of a net-

The PC300PL, which is available with anIntel Pentium ll processor running at speedsbetween 266 MHz and 400 MHz, automatesmany of the networking management func-tions that formerly had to be performed by

According to Andre Turgeon, general man-ager of IBM's Personal Systems Group inCanada, "The PC300PL provides customerswith IBM's industry-leading systems manage-ment technology, enabling them to maximizetheir investment while minimizing theircosts. Customers can spend less time manag-ing their networks and their assets and moretime focusing on their business."

Other productsIBM also announced a hot new ultralightThinkPad 600 multimedia notebook, a lavish-ly featured desktop replacement model with atravel weight of under 2.25 kg (5 lb.) and aremovable CD-ROM drive that brings the totalweight to 2.5 kg (5.5 lb.). Depending on theconfiguration, it ranges in price from around$4,500 to $6,500.

IBM has moved into the 19-inch monitor

such as the Netfinity Manager allows a net-work administrator to remotely monitorhardware and software across the network,allowing preventive maintenance of fail-ing components, automatic installationand updating of software, licensing com-pliance and reporting, and reconfiguringof PC BIOS.

about $700.

ket to 3Corn.

market, with two new models, starting at asuggested list price of $1,116 for the G94model. IBM also announced a price reduction

in its "thin client" network computers (NCs),with the entry-level model 100 now priced at

As well, the IBM WorkPad line, which isan IBM-branded version of the popular 3ComPalm Pilot, was upgraded to the n ewWorkPad PC companion, based on the new3Com's new Palm 111. IBM only sells theWorkPad as part of complete corporatemobile data solutions, leaving the retail mar-

IBM also announced a new Web site toallow customers to preview and order IBMPC products over the Internet. The newPersonal SystemsGroup (PSG) site allowsWeb surfers to check out IBM's offerings, butfinal pricing and sales are handled by autho-rized IBM dealers, (According to Turgeon,more than 90 percent of IBM sales gothrough IBM business partners — IBM direct-ly sells to a relative handful of very largebusiness accounts).

IBM also showed an uncharacteristicscrappiness when dealing with its new majorcompetitor in the business computing mar-ket, Compaq. IBM developed an advertise-ment pointing out that one of Compaq'sequivalent server offerings "cost $4,000 (US)more unless you want the full service con-tract, in which case Compaq costs $19,000more — and it's ugly."

IBM is reconsidering whether it shouldrun that particular @, but the company'sdirection is clear. Now that its long flirta-tion with OS/2 is over, IBM is seriously pro-moting e-business networking solutions onthe platforms that the market wants. Theseinclude servers and workstations based onIntel chips and the NT operating system,combined with IBM's mainframe technolo-gy to give the company a price/performanceedge.

To go back to Compaq, that companyposted lukewarm quarterly profits, butwhat should be o f m o r e concern toCompaq shareholders is that IBM is finallyfiexing its muscles to fight all out for thelead in the networked business market. Forthe business computing market, the pictureis positive, in that there are two giant PCcompanies gearing up to compete to offerever better, ever cheaper computer net-working technology to an expanding glob-al market. 0

Contact: IBM, Tel; 800-IBM-CALLhttp: //www.ibtn.corn/pc/ca/Intellistationhttp:/hNww.pc.ibm.corn/ca/globj/buy,htmEmail: askibm@ca.ibm.corn

lUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.caTHE WORKSPACE

r onomics:o e in t e n a tura awso wor

By Geof Wheelwright

E rgonomics can be a pain in the neck — orthe back, hands, fingers, wrists and eyes.It deals with the impact of computers

and associated office equipment on the healthof those who use them.

According to IBM, which features a vast

I s s

machines.

amount of ergonomic research, advice, tipsand general explanations at its HealthyComputing Web site (http: //www.pc.ibm.corn/us/healthycolnputing/), ergonomics only beganas a topic of study in the 1950s. The word isactually derived from the Greek words ergo»(meaning work), and»o{aos (the natural lawsof) and thus ergonomic specialists are typi-cally scientists and engineers interested inthe relationship between people and

In general terms, IBM suggests ergonomicdesign has two basic principles: fitting the per-

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As an example, the company cites twoinnovations that many of us will remembertaking place within our lifetime — the pushbutton telephone and the pocket calculator-and points out how confusing those two

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devices are. Although they each use a standardkey set layout, they don't use the same stan-dard layout. Thus it is not uncommon for peo-ple who switch between pushbutton tele-phones and cakulators all day to get a little

This is a slow-teche example of howergonomics can aid or hinder the way we per-form in our jobs. IBM offers an even moredangerous cautionary tale that relates to thedesign of the tipping mechanism of dump

In one instance a major manufacturer hadthe brake lever in the same position thatanother manufacturer had the tip mechanismOpporb{nNas Avatlabla

THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca IUNE 1998 THE WORKSPACE g QI I

1'extended straight, not bent up or downu ncomfortably. And i f y o u d o u s e awrist/palm rest, it should not be used whileactually typing, but in between periods of key-ing.

IBM, which has more experience with key-boards than most PC companies (as it had itsoriginals in the typewriter industry), suggeststhat your hands should "glide over the keys".Hands remaining in a f ixed position canapparently cause fingers to over-reach for thekeys. Using a light touch for keying — andkeeping your hands and fingers relaxed — isalso supposed to reduce potential health risks.You also need to put the mouse close to thekeyboard so you can use it without stretchingor leaning over to one side.

The other major bit of advice that IBM hasto offer lies in configuration of your comput-er's display. It suggests you start by makingsure you position the screen to minimize glareand reflections from overhead lights, windowsand other sources. It also may be helpful toput an anti-glare filter on the front of thescreen when it is impossibleto avoid reflec-tions or adjust lighting. Adjust the display so

and accidents.

truck to overturn.

lever. Not surprisingly, an acddent occurredwhen a man driving a brand of truck he wasunfamiliar with activated the tipping mecha-nism while checking the brake position. Indoing so, he tipped the load and caused the

When it comes to using computers,which are perhaps the most complex devicesany of us will ever be asked to use in theworkplace, the ergonomic design challengesare even greater. According to IBM's research,a properly designed computer work area canmake amajor difference to "an employee'scomfort, job satisfaction, motivation, andsense of well-being and accomplishment." Itsuggests that p roductivity and q ual i tyimprovements will often result and usuallyjustify any extra costs of achieving improveddesign, as well as a reduction in absenteeism

Now a lot of this stuff just seems like com-mon sense, but it is amazing to think howoften good sense becomes uncommon whenit comes to thinking about the way you workand the way in which you organize your workenvironment. Many of us simply just do ourjobs and, if we do think about changing ourwork environment, it is often in the contextof leaving or jobs — rather than making themmore enjoyable.

Common sense or not, i t i s probablyworth repeating IBM's work area recommen-dations as it seems certain that the companyhas spent more money developing them thanmost of us will make in many years oF work-ing in an unhealthy computing environment.The company suggests that you make surethat you:• Have sufficient desk area which allows you

to position your keyboard, mouse, display,document holder and other items (such asa telephone) in the way that works best foryou.

• Organize your desk to reflect the way youuse work materials and equipment. Placethe things that you use most regularly,such as a mouse or telephone, within theeasiest reach,

• Vary your tasks and take periodic breaks.'I'his helps to reduce the possibility of dis-comfort or fatigue.IBM also suggests you get the right chair

to avoid back ache and other related ills.Since avoiding pain is a key goal for manyof us, it shouldn't be hard to follow theadvice to select a chair that is adjustableand provides good back support. Youshould adjust your chair so your thighs arehorizontal and there is support for yourlower back. If your chair has insufficientadjustment, lower back support may beimproved with a cushion.

f: or best posture, you also need to haveyour feet rest flat on the floor when you areseated and using your keyboard. If you cannotdo this, your chair is probably too high andyou should use a footrest. You should alsochange your sitting position occasionally dur-ing the work day. Sitting in a fixed position fortoo long can induce discomfort.

One area of potential health problems formany computer users comes from the key-board, which is often blamed for carpal tunnelsyndrome — an RSI (repetitive strain injury).The extent to which your keyboard can causeyou problems relates to its height, your armposition and touch.

You need to position the keyboard so thatyour arms are relaxed and comfortable, andyour forearms are roughly horizontal. Yourshoulders should also be in a relaxed position,not hunched up. Meanwhile, wrists should be

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the top of the screen is slightly below eye levelfor comfortable viewing.

IBM also advises computer users to posi-tion themse! ves and their display to achieveand maintain a comfortable viewing dis-tance, usually about 50-60 cm (20-24 in.)-approximately arm's length with your fin-gers extended. Keep your head in a com-fortable but upright position. Set the con-trast and brightness of the screen at a com-fortable level. As the l ight in the roomchanges, adjust the contrast and brightness,if necessary. In addition, make sure youkeep your screen dean, use an anti-glare fil-ter where appropr'iate and, i f you needglasses, make sure that you wear themwhen you are using your PC. It is alsoworthwhile to get your eyes examined peri-odically.

These are just a few of the ergonomic tipsyou' ll find on the Web.

For a more exhaustive list of Web-basedresources, visit the office ergonomics site(http:/lwww.geocitiee.corn/CapeCanaveral/1129/)for more information about this fascinatingsubject. 0

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modem, scanner and '.:-':'...=., '.;" 4 hen turns into printed

disk (or back out to the rvhich location, it matters

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they can be vastly . '""-'.:.'"<~' " : ':: x,' ' : ; , ,: but from a computermOre praduCtiVe by ;: .L,re • : ' hardWare d e Signer'Smaking use of t he point of view this kind ofright software, hard- combination a c tuallyware and add-ons. If I makes a lot of sense.yoo atready hare a Pc i t c :::~ : :" r:*' I .After aii, what is aa nd some basic soft- I : '

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reports, brochures and lots tion colnes from a scannermore, (thus allowing it to photocopy), a modem

The fact of the matter, however, is that ( w h ich permits it to send and receive faxes) ormany small businesses are financially con- a computer (where it prints documents thatstrained when they first get started, and the are sent to it).prospectofpaying$500each foraprinterand As you coinbine all these technologiesscanner, and more for a faxmodem (assuming into a single device, it becomes quite simpleone is not included with your PC) may be t o addother functions. Ifitcanconnecttothemore than they want to spend. Vthen you add phone line, for example, than adding answer-the issue of setting up and learning how to use ing machine capabilities only requires modifi-eachofthesedevicesproperly,anotheroption cation to the on-board software and somemay be appealing. mechanism to store messages (either on tape

That option lies in the relatively new or in the built-in computer memory).breed of computer addwns known as MFDs The real issue for most of these multi-func-(multifunction devices) or MFPs (multifunc- tion devices is often one of marketing andtion printers). An MFD or MFP combines fea- positioning, rather than the technology theytures that allow it to act as a computer print- use. A classic example came be drawn fromer, fax machine, photocopier, scanner, tele- onesectorofthecomputerindustryinthelastphone — and sometimes even an answering Continrled on poge 66

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decade. AII too often they end up offering theIn the United Kingdom in the mid-1980s, "lowest common denominator" functions in

British electronics entrepreneur Alan Sugar o rder to meet a certain price point. Thus ded-wanted to get his company — Amstrad — into icated printers offer better print quality thanthe home and small business computer sector. the pr inting function of a multi-functionAnd he wanted to do so by putting together a device, scanners do better scanning and so on.package that was simple to use, inexpensive In the case of something that acts, forforconsumersand yetprofitable tomanufac- example, as a p r inter, scanner and faxture. machine, it may mean that although the sys-

His solution was to take a number of then- t ern is priced at one-third more than the coststandard computer parts, commission.some of the average fax machine, the quality andspecially designed computer software for s peed of faxing is no different from thatword-processing and bundle it all together l ower-pricedmodel.lnaddition,thescanningwith a built-in displayandadaisywheel print- and computer printing capabilities are typi-er. The real brilliance of the strategy, however, cally only comparable to the lowest-pricelay in the fact that he did not sell the system scanner or computer printer. The only sellingas a computer. He sold it as a typewriter p o int available in this situation would typi-replacement, which just happened to be capa- cally be the convenience of having all theseble of running computer software. functions embodied in a single machine.

By getting consumers to look at this par- Even t hat appeal, however, often fallsticular multi-function device, known as the d own i f the potential buyer considers whatPCW 8256, as a replacement for their old h a ppensifthemachinebreaksdown. WhileitUnderwood, IBM Selectric, Ol ivetti o r ma y be convenient to have a single device car-Remington, Sugar reached a whole sector of . rying out all your photocopying, scanning,the population that would have run a mile f ax ingand computer printingrequirements, afrom the idea of buying a computer to use in b reakdown of this device means that you aretheir homes. The machine sold in their hun- no t only without a photocopier, you alsodreds of thousands before Sugar eventually d on't have a scanner, fax machine, or printer.movedtoproducing "clones" oftheIBMper- The go o d news is that manufacturerssonal computer and eventually faded from a ppear to be hearing these messages loud andthe headlines. clear. Companies such as Xerox and Hewlett-

Far from being a bit of nostalgic British Packard are upgrading the capabilities ofcomputer industry trivia, the Amstrad exam- their multi-function devices, while offeringpie demonstrates just how important percep- strong enough warranties that consumerstions are to the success of devices that buyers can feel sure that they will not be stuck withcannot immediately categorize. This is why a " multi doesn't function" device (known asmulti-function devices often fare poorly when an MDF). 0

multi-function device.

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Big firms tar et small networking solutionsIy Ceof Wheelwrillht

C technology has always held out thepromise to small businesses that it willgive them the same technology solutions

that have been typically available only tolarge corporations.

One of the biggest challenges on this'fronthas been networking small business PCs. Untilrecently, this has been an expensive, complexand dubious proposition. Until the advent ofthe World Wide Web, widespread use of emailand significant sharing of data files betweenusers, the main networking application forsmall businesses was simply to share printers.

That is clearly no longer the case, andsmall businesses are now having to look longand hard at how they connect their PCs. As aresult, computer manufacturers are movingquicldy to respond to this demand with a raftof new products that make it easier to get net-worked, manage the network, and make themost of the connectivity.

Intel courts small businessLeading chip maker Intel, for example, movedheavily into this sector in january with theannouncement of its new Intel InBusinessfamily of networking products. Intel saysthese products are designed to help small busi-nesses with two to 50 users "interconnecttheir PCs and gain Internet access simply andaffordably."

Intel claims these products help smallbusinesses share resources, and even increase

productivity and revenue by communicatingmore efficiently with employees, customersand suppliers.

Intel says that these products — ranging inprice from around $150 to $1,500 — includethree 10 Mbps Ethernet hubs, three 100 MbpsFast Ethernet hubs, two Ethernet switches andsomething it calls "the Internet Station," anInternet connectivity device.

Of these, the most interesting is theInternet Station, which is designed to helpsmall businesses connect multiple users to theInternet simultaneously. Intel says multipleusers can simultaneously access valuableinformation and communicate with vendorsand customers, using only one phone line andone Internet service provider {ISP) account.This potentially saves a significant amount ofmoney when compared to paying for multiplephone lines and ISP accounts,

The Internet Station supports both stan-dard analog phone hne and digital ISDN con-nectivity, meaning that you can share Internetaccess whether you have basic phone lineaccess or ISDN.

Intel says this Internet Station allowsoffice users to send and receive email messagesand two additionai analog PC Card modemscan be used for accessing bulletin boards, fax-ing from desktop computers or accessing com-mercial online databases.

Perhaps more important are Intel's new"Plus" versions of the Intel InBusiness 8-PortFast Hub and 8-Port Switch, which allow forquick creation of networks. Intel offers these

M- 'Ate «Comtriittee: .on~nstituti

in a variety ofspeeds and port sizes. It says, forexample, small businesses working with manygraphically intensive files or sophisticateddatabase applications may be better servedwith 10 Mbps Ethernet switches, whereasbusinesses needing basic file sharing may onlyneed the less expensive 10 Mbps Ethernethubs.

3Com's Off lceConnectIntel is not the only major PC market playerbehind these new small business networkhardware products. Network hardware giant3Com is also moving quickly into this sectorto particularly meet the needs of ISDN smallbusiness users with its OfficeConnect ISDNLAN modem 10-user version.

3Com says small businesses can "simplifyall their networking needs" by equipping a 10-user office with a $699 OfficeConnect ISDNLAN modem and an eight-port OfficeConnect

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Hub 8/TPO (at a price of $139). At the time ofthe April announcement„3Com also unveiledplans to support the V,90 56Kbps internationalstandard on the OfficeConnect LAN modemby the second calendar quarter of this year.

It says the OfficeConnect LAN modemenables small offices to more easily link theircomputers on a LAN, while users access theInternet with simultaneous, high-speed con-nections over the ISDN Basic Rate Interface(BRI) link. 3Com claims the OfficeConnectLAN modem simplifies networking by inte-grating a four-port Ethernet hub, an InternetProtocol (IP) router, two analog voice/faxports and an ISDN BRI line in one small box.

The 3Com modem also features an inter-nal configuration application — known asWebWizard — which it says will automaticallyconfigure the unit for ISDN service andremains "live" during operation to alert usersto possible problems. 3

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca )UNE 1998 THE WORKSPACE ggg

ecelve

FBy Emrn Townsend

axmodems — what's not to like? They' resmaller, cheaper, and less wasteful than faxmachines. Best of all, they' re supported by

a host of standard programs on just about anykind of machine, making installation almost aseasy as plugging in a fax machine,

back of the unit, giving callers the choice ofleaving a voice message or a fax. 'I'he secondmakes up for the lack of a Receive Now but-ton; if you answer the phone on the same lineas the PC/FAX Store and get a carrier in yourear, you can automatically route the incomingfax to the PC/FAX Store by pressing '9 and

axes, even withanging up. Not too shabby.

If you' ve already got a fax modem for yoursmall or home office, the PC/FAX Store isworth the money. It only consumes 4 Wwhen idle, and 6 W when receiving a fax.During the two weeks in which I used theI'C/FAX Store, I had the computer switched

OU1 0off for about 90 hours more than usual. Evenwith an Advanced Power Management (APM)motherboard, this represents a noticeableenergy savings. 0

Emru Townsend resisted the pcm "Just the fax, ma' am"until riow. You can reprimand him at emru©cern.org.

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PC/FAX Stere 40/80From: Panasonic5770 Ambler Dr. Mississauga, ON L4W 2T3http: //www.panasonic.corn/PCSC/PC PC/printers/pistop.htmlStreet price: $189 (PC/FAX Store 40); $219 (PC/FAXStore 80)

There's only one problem, one that has con-sistently plagued these wondrous devices: inorder to use a faxmodem, your computer has tobe on, with the fax software running. Thismeans that you have to leave the computer run-ning all day, even if you' re not using it. Evenwith power-saving motherboards, it means acertain amount of energy is being wasted.Further, if a fax comes in while you' re doingsome system maintenance or sneaking in agame of Total Annihilation, you' re out of luck.

If this were a television commercial, this isthe point where the spokesman would brandishPanasonic's KX-FB40C — otherwise known as thePC/FAX Store 40. Briefly, the PC/FAX Store 40 isa fax buffer, a tiny grey box that sits between thephone line and the fax modem, patiently receiv-ing and storing any incoming faxes.

To get the stored faxes into your comput-er, all you'have to do is activate your fax soft-ware, set it to receive, and push the Send to PCbutton on the PC/FAX Store.

That's as complicated as it gets, There areonly two buttons on the unit: the aforemen-tioned Send to PC button, and an AutoReceive On/Off button. These two buttons canalso be used to set the number of rings beforeanswering, but even if you take this step you' llfind that it takes longer to unpack the PC/FAXStore than to get it up and running.

There are also two indicators on the unit:one for power, and one for memory (the KX-FB40C stores about 40 faxes, while its biggersibling, the KX-FBBOC, stores about 80). Thememory indicator consists of three LEDs,which act as a gauge to estimate the numberof faxes in the PC/FAX Store. Of course, theonly precise measurement you' ll get is whenno LEDs are lit (no faxes present) or when allthree are lit (the unit is full). The nitpicker inme would like to see some sort of numericaldisplay, but I didn't'lose any sleep over it.

Panasonic threw in two bonuses with thePC/FAX Store. First is the ability to connect ananswering machine into a third jack in the

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IDE or SCSI hard drive mobile rac4 reliable, $24IDE hard drive mobile rack, with FAN, reliable, $25External 5.25 single unit SCSI case,40w, csa, $75External 5.25 IDE to parallel case, 40w, cso, $99standard 200W CSA power supply. $23AT style 200W CSA power supply, dearance, Q1Mid Tower, 6 bays, 230w, csa, $37SuperNIIO Tower, 7 bays, 230w, csa, fr. door, $69Full Tower, Bbays. 250w. Ied, csa. $79Server Tower. 300W, 10bays. doors, wheels. $209200W /400W UPS, w. surge prated, $139/ $209

1.44M 3.5 HD Ihppy, Samsung /Fu(1tsu $25/ $2724x IDE Cdrom, US Drive/Panasonic $75/ $8824x BRAND NAME KSI Cdrom, $166EXTERNAL Bx cdrom, parallelport hookup, $148(with BONUS Groilier 1997 CD encyclopedia)IOE ZIP drive, internal.w. cartridge, $133IDE LS120 drive. internal, w. carlridge. Q48100IIB ZIP / 120MB LS120 cartridge, $17/ $20HP surestor 72001 6/2/2 rewriteable, w. s/w, $599Current EIDE hard drive prices SCAllparallel-port external HDO, 2.1GB, $299

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Under-the-tobh keyboard drawer, $19Under-the-table IARGE keyboard drawer, $23Packard BEll 101key p/s2 or AT keyboard, $16Addison click tadile NATURAL V keyboard, $18BTC soficlick 104 key AT keyboard, $18KEYIECH soIick 104, w. quickkeyboard hck, $18IBM mechanical predick 101, ps/2 or AT, $25Zbuffon, mscompatible serial mouse, reliable,$6Ergonomic 2 button serial mouse, MS done, $10PS/2 style mouse, 2 buttons, $12Logitech serial mouse. 3 buttons. $22

Intel VX pentium mainboard, Houston 520, $49Intel 7K Pentium board, 512k ppl, $1151XPROII Pentium board, w. 16bit saund, video, $11516MB simm RAM 72p EDO or FastPage, $334MB simm RAM72p, $8Current CPU and MEMORY prices.. KAll

IAPLINK/directcable/transfer 10' Parallel cable.$7AKD printer/serial switchbox, shielded, $19AKD HQ video/ kb switchbax, shielded, $22ABCD HQ video/ kb/ms switchbox, shld, $33AKD HCI vid/ kb/ ms switchbox, for ps/a $ 44Cpu cooler, 486/Pentium/ballbearing, $6/6/7Dual IDE or FDD cable, internal, $4 eo.EXTRA hooooong IDE cables, 3 connectors, $7Roppy 5.25' mount kit for 3.5 fd drives, $3Hard drive 5.25' mount kit for 3.5 hd drives, $3

Printer card, Iptl / IptZ switchable, $916550 singh serial card, $18Super I/O as above, with 2x16550 UAR15, $22(for high speed external devices; modems etc..)Adaptec 1520 5A SCSI card,. $94Adaptec 2940 PCI SCSI card, $235

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lhfisecom 33.6 internal voice/fax/modem, $44Acer 33.6k internal voice foxrnodem, v.34. $69Acer 56k FLEX internal voice faxmadem, $99PCI 56k FLEX modem, upgradeable to V.90 $93

Monitor heavy duly STAND, Bexible, $44AOC 'l4 svga, .28dp, n-int., digital, ovrscn, $19515' PnP digital, Ilal screen, svgq, .28dpi, $26617' PnP digital flat svga, sharp.28dp, $466

CANCW BJ-250cohr inkjet, w. bi-di caSe, $220Brother HL-720 600dpi hser, 6ppm, w. cable, $349

Network Starter Kit for 2 PCs, includes all thehardware needed for comphte setup, $598 Port 108aseT HUB, error free, shielded, $9516 Port 108aseT HUB. error free, shiekhd, $188l6bit Ethernet, ne2000, bnc / rj-45, $29PCI Ethernet NIC, ne2000, bnc/rj%5,$29PCI Ethernet NIC, 100Mb/s, rj-45, $77(Our quality NICs are Novell tested and approved! ITerminators, Ts, BNC and ~5 couplers, $3BNC ends. twist on or crimp, $2Coax rg58 cbl w.ends, 10'/25'/50'/IOF, $7/10/19/35UTP rj45cable w. ends 10'/25'/5(y/IIXY. 7/$10/19/35U7P crossover cable 3'/10', $7/10COAX network cable (RG58 or RG62) $0 .35/B.

Hard drive 3.5 mount Iat for 2.5 hard drives. $12internal SCSI cable w. 2/4/6 connedors, $5N/Ilinternal KSI-3 68pin cable, 4 conn., $37KSI cable, ext., centronics, 1,5'/3'/6; $12/l9/29KSI cabh, ext., centronics to scsi/2, 5; $39Scsi centronics terminator, external, $96'/IO'/20'/N' Printer cabh, $4/7/IM9Keyboard Ps2/AT. adoptors. $4Keyboard 6'/10'extension cable, (mm, mfl $5/7Mouse pad, assorted cohurs. $2mouse adaptars, P5/2 to serial, $5Power bar, surge prated AND breaker, $7Printer cable, heavy duty bidirectionol, 6' $10Serial cable 6'/l5'/2(y/5(y shielded, $7/13/16/33VGA 6'/l(y extension cable, (mm, m8, $6/8UlHIUMhng life battery, 3.6v, w. cable, $4RING-IOe BOX $49SPUTS your one phone line up to 3 hcationseach hcation will have a dilferent phone numberperfect for small o%ce. Bell ring-id service required

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ar. eeeereiamliie, t~eWe do repairs,We do upgrades, We do systems,drop by or fax us a quoteFAX NO. 416-292-7711. Top.may.6.1998

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.cagQ H ARDWARE@,

om uter: im t e i tsIBM Home Director offers a taste of home automationr I

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Home Director Starter KltFrom: IBM Canada Lld.3600 Steeies Ave. E., Markham, OM L3R 9Z7Tel: 600-526-4968hltp://www.can. ibm.corn/pcco/ibmhome/homedirector/For. Windows 3.1/95Street price: $119

e idea of home automation has anextensive history in modem popularculture. Most people automatically

think of The/etsons, but its history goes deep-er than this single cartoon.

home.

The simisltetty of X-10It all started in 1978, when a company namedX-10 started releasing products based on aprotocol of their devising (also referred to asX-10). The idea was, and remains, simple.Using plug-in modules, the prospective homeautomator gains remote control of his or her(although the majority of home automationfanatics seem to be male) electrical devices

In the 1950s, cartoons from MGM andWarner Bros. spoofed the idea of push-buttonhouses and the salesmen who hawked them.(Remember Daffy Duck warning Elmer Fuddnot to "push the wed button"7) Of course,they were also making fun of the automatedhouses being touted in magazines and teievi-sion at the time, promising everything fromautomatically prepared meals to robot ser-vants. The goal was to provide the nuclearfamily with more of that all-important leisuretime (and, presumably, to work on being evermore wholesome).

The idea still has some allure: witness thecollective oohs and aahs over Bill Gates' tiber-home, with its automatic follow-me-aroundlighting and customizable artwork. Whileawe-inspiring, the truth of the matter is thatanyone with a computer can automate their

without any rewiring.The premise has remained fundamentally

the same for 20 years: the user creates a set ofcommands — a routine — using supplied soft-ware, and downloads it to the computer inter-face module plugged into a nearby wall sock-et. Other plug-in controller modules, eachidentified by a house code (A-P) and a unitcode (1-16), can be sprinkied around thehouse, connected to various devices. Theinterface module can then control any of thecontroller modules by transmitting radio fre-quency signals through the house's existingwiring.

I'm being deliberately vague here, becausewhat you do with these modules dependsalmost entirely on your imagination and yourbudget. The various controller modules arefairly inexpensive (under $25), and can con-trol incandescent lamps, ceiling and wall-mounted lights, home electronic systems, andeven air conditioners.

With these basic X-10 components, lightscan be programmed to switch on or off at cer-tain times; the coffeemaker can be pro-grammed to start brewing shortly after youwake up; or you can simply have control overyour lights and appliances from anywhere inthe house. For true propeller heads who settlefor nothing less than total control, third-partycompanies also supply motion detectors,

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MSNT4.0 Workstation $275/415 Nov ell3.12/4.1-5 Users $995Ettd~ 50a hmsTetm$1.50/300 Net wotkCnble Per Ft $035AcerIQBTISA/PCVIOOPC529/35/59 ACE R9Port IOBTHub $1(9Sureeom5/9/16PorlHub $75/95/145 lt t teIBherExpressloo $109

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Sony926S SCSI/928EIDE2xWdt6XR $399/455Ytmaha4001CDRW IDE 2RW/4W/6RBare Int$639Yamaha 4260 CDR% SCSI Internal, Bare/Kit $635/869Ysmtha4260 CDRW SCSI Exterrnd Bale/Kit P25/1009Ricoh MP6201S JfeS'ri/able 2xW/6xR Bare/Kit$639/739TDK or Mitsui / BASF CISR Media $229 / 1.89

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two controller modules.

voice activation units, and other gadgets thatwork with X-10 devices.

X-10 sells its hardware and software pack-ages under the ActiveHome moniker, butother companies such as RCA, Automatedliving, and IBM have gotten into the game aswell. In particular, IBM's Home Director hasbeen the most visible outside of homeautomation-specific publications.

IBM does X-10The Home Director Starter Kit couldn't bemore aptly named. The box contains a PCconnection module, two controller modules(a lamp module and a remote module), and aremote control. This is just enough to controltwo devices, and (not incidentally) whet yourdesire to buy more modules.

After 'unpacking the components, I had tomake a quick jaunt to the store for batteriesfor the PC connection module and the remotecontrol. Six AAA batteries later, I plugged thePC connection module into the wall socketunder my desk (fortunately, its pass-throughaccepts power bars) and connected it to one ofthe computer's serial ports. While the softwareinstalled on the PC, I busied myself with the

The lamp module (set to Al, or HouseCode A, Unit Code 1) went into the wall sock-et next to the bed, and I plugged my readinglamp into it and turned it on. I set the remotemodule to A9 and similarly installed it in theliving room.

After running the Home Director software,I was greeted by a control panel for moduleAl, and then spent the next five minutes play-ing with the bed lamp from the PC, turning iton and off and dimming it. (Similar playingwith A9 revealed that the remote modulemakes an annoying clicking noise when itreceives a command. It has since been relegat-ed to the coffeemaker.)

The next step, of course, was to try theautomation features; I decided to create a rou-tine for my bedtime reading. Every nightbefore a work day, I read for about an hourbefore going to sleep. Unfortunately, I oftenget engrossed in my reading and end up stay-ing up too late (years ago, I read until dawn);on other occasions, I fall asleep while readingand leave the light on all night. Using theHome Director software, it was fairly easy tocreate a routine whereby every night betweenSunday and Thursday, my lamp would switchon at around 11:00p.m., and at midnight dimto SO percent brightness for two minutes-enough time for me to finish my paragraphand put the book away before the lampswitches off. After a few false starts (inen cwlpn:I didn't read the manual fully), everything wasup and running. Now that I' ve cut my rou-tine-programming teeth, the next job is tohave the coffeemaker start up automaticallyevery weekday morning.

Depending on your needs, you can pro-gram events in relation to local dusk or dawntimes, or set events for approximate times.(The latter is designed for making houses looklived in while on vacation.) There is also an

Nlcr©

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latcmct'Point4o-Point Vi Ho Conferencing

option for Home Director to keep track of theprevious 24 hours' module commands, so itcan build a program based on your regularusage pattern.

Finally, there's the included remote con-trol, which can control f ive audio/videodevices — and, more pertinently, any X-10module in the house, provided the remotemodule is plugged in. If you find carrying aremote around too cumbersome, IBM willhappily sell you a key chain remote for $17.

I do have one warning for anyone who

The DVRex-I41 is the first DV software and hardware editing producttailored to give the digitai video producer a complete video andaudio editing solution.

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C

wants to try this: be sure to read up on whatkind of devices can be used with certain mod-ules; for instance, home electronics, lampswith power-saving light bulbs, and fluores-cent lamps should not be plugged into alamp module. Also, some newer audio/videoequipment doesn't work with X-10 devices atall. Details on these and other issues are avail-able on X-10's home page, at http: //www.x-10.corn.

Home Plug and Play, a new home automa-' tion standard, is slated to debut at the end of

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Remote Control

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the year; being a more recent specification, itwill probably make these problems non-issues. It also promises to more tightly wedPCs, televisions, and home appliances. Butthat's the future; X-10 works, and has a host ofinexpensive add-ons so you can customize toyour heart's content. You can start releasingyour inner George Jetson right now. Ci

Emru Townsend (emru@cam.org) is a megalomaniac-in-training. Today the living room, tomorrow theworld!

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.caHARDWARE @,

nt usiastic rece tion orz entium c 1 S

P ackard (including i t s

After an i n i t ia l media b l i t z t h a t launch, the emphasis was on workstation-

appeared to p romote Intel's new level graphics and simulation applicationsCeleron chip as a major new product, running on 400 MHz-based PCs. Much was

Intel seems to have chosen, at the time of made of benchmark scores that indicated thethe official launch of several new chips, to 400 MHz Pentium II with a 100 MHz bus washave switched its major focus to the two new capable of processing performance up to threepowerhouses of Windows computing, the times faster than a 300 MHz Pentium II with a350/400 MHz Pentium processors with the 66 MHz bus.new 440BX chipset and 100 MHz mother-board. Celeron ho hum

A host of major computer makers, includ- By contrast, the unveiling of the Celeron wasing Compaq, IBM, Packard Bell/NEC, Hewlett- not nearly so telegenic or compelling. The

high-end Kayak personalworkstation line) and Acer,immediately announcedmajor new additions totheir product lines basedon the new, high-end Inteltechnology. In fact, pre-liminary pricing estimates 'a k.as low as $3,000 indicatedthat there may be a fairlyrapid movement of the ".~ : .=:-;" ' m

.~@.'-"

new high-speed compo-nents into the mainstreamof the computing market. iffy

In the teleconferencethat accompanied the

's 8

cast.

Celeron was declared the proces-sor of choice for "basic comput-ing" (a category notably lackingin sizzle), and was pretty muchignored for the rest of the tele-

Computer vendors were simi-larly lacking in any apparentfrenzied desire to rush Celeron-based PCs to m arket. IBMdeclared it was working on some-thing with a Celeron in it, andAcer mentioned quietly thatvalue-priced Celeron-based PCsmight make it to market in thesecond quarter of 1998, price tobe announced. However, we note IPC isalready advertising Celeron-based computers.

One of the reported reasons for the lowlevel of enthusiasm for Celeron is that thischip omits on-chip cache memory, as a cost-reduction feature. This results in performancereduction for many applications, not exactly astrong selling point. Apple used to be infa-mous for selling underpowered Macs at mod-erate prices, while charging double and triplethe price for high-end models based on thelatest and greatest CPU. Why Intel wouldcopy this strategy is unclear.

Intel hopes that a low-cost processor willfind a healthy market in the rapidly growingunder-$1,000 business and home PC market,and it may be right. But Intel will have a fair-ly rugged marketing challenge, getting eitherPC makers or the general public excited aboutthe price/performance of the Celeron.

— /eff Evans

Contact: Compaq, http: //www.compaq.cornHewlett-Packard, http: //www.hp.corn/go/KayakIntel, http J/www.intel.cornNED, http: //www.nec-computers.corn

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca IUNE 1998 $ 0FTI A R E I31

By Keith Schenglli-Roberts enables you to use a keyboard with your PalmPilot. To work, PiloKey requires a smallNewton keyboard and a Palm Pilot base sta-tion. Installation and setup is easy — it comes

A e oa r s o u t ion or t e P a m Pi o t

Peopleuse their Palm Pilots for many dif-

PiloKeyFrom: Contact: Landware Inc.Tel: 201-261-7944, http: //www.landware.corn/Estimated street price: $70 (software only)

While I have mastered the craft of usingGraffiti (handwriting recognition software) Iam still a faster typist than I am a Graffitiwriter. I often find myself using the Pilot on-screen keyboard inan effort t o g e tmore speed. But ifyou are trying towrite any t h inglengthy, this canbecome frustrating.If you find yourselfin a similar situa-tion, then maybePiloKey is for you.

P iloKey i s asmall (5 KB) soft-ware driver that

ferent purposes — as a daytimer, addressbook, game machine and note-taker. As a

writer, I use my Pilot mostly for taking downnotes and jotting down thoughts for articles(several of which have been written on thestreetcar to and from work).

P~aitn i at

PiloKev

with its own software for loading theprogram onto yoQ Pilot. Onceloaded, attach the kttyboard adapterthat comes with PiloKey to theNewton keyboard, connect it to your

Palm Pilot base station, then click on thePiloKey icon. Voila! You' re set to type. Whenyou' ve finished using the keyboard, click onthe "Soft Reset" button the PiloKey driver pro-vides. Simple.

It's worth going into some detail aboutthe Newton keyboard, which you must getin order to use PiloKey. It is a small key-board about 26.7x10 cm (10.5x4 in.), aboutZ.S cm (1 in.) shorter than a full-sized key-board, minus its numeric keypad and cursorkeys. The Newton keyboard comes with allof the keys you'd expect on a full-sized key-board (including cursor keys), and despitei ts s ize, it doe sn' t fe e l cramped.Unfortunately for potential PiloKey users,Apple has stopped manufacturing theNewton and all of its related peripherals, soNewton keyboards are getting harder andharder to find (the one I finally picked upcost $20 more than it did when I priced it amonth earlier).

While this arrangement is perfect foro ccasions when you don't want to l ugaround a full notebook computer, it hasmany disadvantages. Because the unit plugsinto the Palm Pilot base station, it is prone tojostling. In other words, it needs to be on aflat surface. For me, that rules it out for useon the streetcar, but it is still ideal for use onthe pull-down tray at the back of an airplaneor bus seat. (I have heard of people who wrapa rubber band around both Pilot and base sta-tion to ensure their Pilot doesn't fly out ofthe base station when their vehicle hits a

bump or air turbulence.) Since it has to beplugged into the base station, it also meansthat you are limited to seeing the screen fromthe fixed angle determined by the base sta-tion, which is less than perfect in some cir-cumstances (and leads to the question: Whydoesn't 3Com make a Palm Pilot with a no-glare screen?).

The package does include some supportfor foreign keyboard types like French,German or Spanish, but only by using multi-ple key combinations. This and the lack of anysort of macro capabilities for the moreadvanced user point to the relative lack of anyrobust feature-set to the product.

The price for all of this is fairly steep too:the software package will cost you about $70,and if you include the purchase price of thekeyboard (and possibly a spare base station),expect to pay over $200. Having said thatthough, if you want to add a keyboard to yourPalm Pilot, this is the only game in town, andit provides you with the basic typing capabili-ties you are looking for.

It is useful in situations where you do notwant to lug a heavy notebook computeraround. The majority of this article, forexample, was written during a weekend inDeloro, in the wilds of Northern Ontario, ina house with no electricity save for the bat-teries in my Palm Pilot. The potential audi-ence for the type of functionality provided byPiloKey is limited, but for those people whocan make the most out of it, PiloKey worth-while. 0

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f rGNWfda 1Nr.

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SIMM 4M /1M-70ns, 30pins ( Cell ) $15/5EDD RAM 8/16/32M40ns, 72pins ( Cail ) $25/39/69DIMM SDRAM 32M '.Ons 168pin { Call ) $69DIMM SDRAM 64/128M 10ns 168pin( Call ) $169/339DIMM SDRAMPC100 32/64M168pin ( Call ) $109/229Video Card Rem 1M (512k x2)/2M (Moudel) $12/25y a: ~ HARD DRIVE 8 CONTFIOLLERS .-: $3.2GB Maxtor Ultra DMA IDE Hard Drive $2194.30B Mexlor Ultra DMA IDE Hard Drive $2396.4GB Maxtor Ultra DMA IDE Hard Diive $3098.4GB Mexlor Ultra DMA IDE Hard Drive $42911.5GB Maxtor 9k Serial Ultra DMA IDE HD $5593.2GB Quantum Ulbe DMA IDE Hard Drive $2194.3GB Quantum Ultra DMA IDE Hard Drive $2496.4GB Quantum Ultra DMA IDE Herd Drive $3198.4GB Quantum Ultra DMA IDE Hard Dnve $45912GB Quantum 5.25 Ulbe ATA IDE HD $499Syquest SparQ 1Gb Int. IDE / Ext. LPT 1Dis. $269lomeae ZIP+100Mb Ext. LPT 8 SCSI 1Disk $250Zip/LS120/SparQ Disk(100/120M/1G) $20/49Penasonic128MB LS120 FDD w /1Disk $149Adaptec AHA-2940U2W Ultra 2 wide scsi kit $569Adoptee AHA-2940 Ultra Wide SCSI Card $259

Stoelos Ave E

Ben~ ROCKE4 Canon LIC-250 Color Bubble dot

e 4 Mustek VDC-200 Digital Camera

with Video B Data CebteMULTIMEDIA

Creative DVD DXr2 w/Card 8 Titles (Retail) $388Toshibe DVD-2 w/Quadtent Decoder Cacti $369DVD Leb Freedom II DVD d Decoder Card $439Procom VGA8 VooDoo Rush 3DFx 6MPCI $169Toshibe DVD-2 DVD Drive $209Yemsha ar4wztw InLSCSI Rewriteble (Retail) $650Yamehe er4wztw Int. IDE Rewiiteble $62924X/32Jf Speed Internal IDE CD-ROM $80/99BASF Gold CD-R74 Rec.CD Buy10 Get one $2.00BASF CD-RW74 Rewriteble CD Disk 650MB $29Sound Blaster AI/IIE64 Sound Card $69Sound Blsster AWE64 PCI Sound Card $139SB16bit comp.PnP 3DFullDuplex SoundCard $28Ensoniq 3D PCI upto 8M Wave. Sound card $49AltecLensing ACS48 Spker. Sys.w/Subwoofer $199Corel Print House CD for lhfndnws 95 $20Telex Professional computer Headset $39Telex VoxPhone Pro 3.0 with Headset $63Internet Phone Desktop Microphone 2k ohms $6.99BusinessVision II POS s stem Sofhvare $149

400Mhz Pentlum II with SE449BX MB $1599

' PnP FBIDS PCI U.DMA.Enhe. 4 IDE, 3ISA 4PCIAGP, '

2 Fest Serial, EPPECP, USB. Dimm CPU SEC slotWffft 51 28 CaChe (/nte/ 4N/ /J//IGPoet/32MB SDRAM RAM (10ns, 168 pins )1.44MB 3.5" Floppy Drive

'436B Ultra DMA IDE Herd Drive' 3D Graphics Accelerator 4M AGP Video Card' Med-Tower Case with ATX Power Supply' Turbo-Jet 105keys INIn 95 Keyboard. Mouse & Pad'24x Speed Int.IDE CD-RDM & Stereo amp. Speakers* SB 16 bit comp., 3D PnP Full Duplex Sound Card* FREE: 58k /nfemal Fax/modem w/Ve/ce' FREE: 15" diff/re/ctrl. PnP, f280,.28 PnP Monitor,

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Processor

Rocket Systems

233Mhz Intel peuuun/'llwe/t Pentium ll Pmcossot

with oyobuno puloho$8 onli/:

' PnP FBIOS PCI Enha. 4 Ultra DMA IDE, 2 Fast Serial,USB,EPP ECP Parallel, 2 Dimm, socket 7, Jumpless,

' 512K Pipe/lned Burst Cache I /nfe/430 TX PC/sef)32MB EDD or SDRAM RAM1.44MB 3.5" Floppy Drive4.3GB Enhanced Ultra DMA IDE Hard Dnve64Bit 3D PC2TV 4MVideo card w / Mpeg 8 3D GamesMecl-Tower Case 7bays with 230W Power SupplyTurbo-Jet 105keys I/Nndows 95' KeyboardLogitech ( DEXXA ) 3 Button Mouse with Mouse Pad24X Speed Internal IDE CD-ROMSB16 bit comp., 3D PnP Full Duplex Sound Card33.6 lnt. FaxModem with Voice, Stereo amp. Speakers14" SVGA Ni Color 1024...28 Monitor +$17915" Digital Ctrl. 1280, .26 PnP Monitor +$249INS Wln 95 8 Dos7/ Sseames I lee wl CD osr2 5 +$129

Rocket Systems2NMhz Intel Pent/ufrfs Chip233Mhz Intel Penfitlfff/ Chip

Pentium' th MMX Technotagy $999

lA Ae<l5<~ wttb MetX Tochnotoey $939

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phl 5 ecialwith BC-OSInlt &CQROM3.0 Q 7640x480 24blt colour 2MB LCD $449

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Rocket Systems

400Nhz Intel PenfiflnPII Prctcessor( intel 664408X Motherboard } $3/699333Nhz Intel Penflt/nI II Processor

$2,898yyqtiliqpm 300Nhz Intel PentiflnPII Processor

$2 899266Nhz Intel Pentiunt I Processor

$2,499233Mhz Intel Pentium II Processor

$2,439' Asus P5$T or Aelr Pnotium II elolherboordf Intel 440 tà ACPoet )' PnP FBIOS PCI U,DMA.Enhe. 4 IDE. Boot frotrLCD.D.F. ZIP.LS120, 2 Fest Serial, EPPECP, 2 USB, CPU SEC slot

' 512K CaChe build In With CPU (or/ufo/4408X/IGPoet)64MB SDRAM(168 pins or PC180 for 448BX )

'1.44MB Flappy Drive I LS-120M drive +$>39 I' 6.46B Quantum / Mextor Ultra DMA IDE Herd Drive' ATi Xpert(aplay 4MB SGRAM exL 8MB TV DUT AGP 2X' 17" Full Digital 8 Color Ctrl. DSD PnP Monitor 1280,28dpi

Platinum-Tower Case with ATX Power Supply' Keytronic KT2000 104Keys Vylndows 95 Keyboard' Logitech 3 Button Mouse First Plus with wheel & Pad' 32 x Speed Int. IDE Cd Sound Blaster AW E84 Sound Card* Speaker Systems w / Powerful subwoofer (26 — 20k)' USR 56k Faxmodem Voice 8 speekerphone w / X2 Tech.' MS Vdn95 & Dos7/ 956emes/IE4, manuals 8 cd DSR 2.5

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IFfEK Hyperlyen 6000 4.5x6 wlCordlesmouse $199ATi TV Tuner for ATi Video Card only $105TV Tuner Video Capture PCI RCA & Svideo,kit $105Diamond Monster2 3DFX VooDoo2 8M $299Intel 8460100bs PCI Ethernet Card (Retail) $129Intel Internet Slelion Hardware Proxy $569Intel Ethernet 100bs 4 /8 Port FaslHub Plus $289/65916/32bit Ethernet BNC /RJ45 ( combo) $28/3532bit PCI Ethernet Card 100Bese T RJ45 $69Logitech MouseMen 96 w / Hyper Jump SofL $89HP 5100C /6100C Color Scanner w l kit $379/979Plustek 9636P 36bit/9600dpi Color Scanner $219Plustek 30bit l 4600dpi Color Scanner $9910Bese T Ethernet Hub 8STP/1BNC 1out port $89Network Start up kit for Novell, win 95, NT etc $70PowerSaver UPS MPS-51 OSP w/software & kit $169PhoneRIder CyberDesk Int. 33.6k w/Software $399

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jUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcplcagQ soFTWARE

By Jacques Surveyor

grams that improves with age. Someaccuse Windows or Off ice Suite of

becoming bloatware, and being too hard tomaster and use effectively. These may be validarguments, but if you want to see a programthat approaches the complex task set of desk-top publishing, and makes the task veryapproachable and beneficial to starting users,take a good look at Publisher 98.

Microso t Pu is er

Publisher 98 is one of those Microsoft pro-

Publisher 98From: Microsofthttp:ttwww.microsoft.cornPrice: $Pros: Ease of use and layout, Integrated help for alltasks. Catalog Wizard for new or changed designs,styles, etc.Cons: Saved page size and time to output, modest setof import capabilities

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Publisher 98 wizards and is our recommendedinstall. The 600 MB full install includes all themany pictures, clipart and fonts Publisher 98provides. These are also accessible from a CD-

Publisher 98's new Catalog Wizard is oneof the reasons why this is a lot better.

Help attd the Catalog WizardPublisher has long had the reputation of mak-ing desktop publishing accessible to a much

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broader range of users. Desktop publishingdemands three sets of skills:• good writing to get a message across with

clarity and interest;• good design skills to layout the message

with consistent style and impact;• and good computing skills to master all the

details of layout and design.Heretofore, Publisher's combination t)f

design templates, easy-to-use text and graphicframes, plus instant pop-up help window-

etter, notpanes has set the standard for ease of use: easeof learning.

If you wanted to create a business card, allyou had to do is preview business card designsfrom the template files and load one in. Click ona text frame to change the name and address.Customize the card with your own font style,color and/or sizing with a simple right mouseclick. If a new logo was needed, you would clickon the Show Index button in Publisher's statusbar. Help popped up as an on-screen windowpane to guide you through all the steps in theprocess of making up your logo, sizing and plac-ing it exactly on the card as desired.

The key to making all this easy was thepop-up Help window with its step-by-stepcues for every imaginable task in Publisher.Click on the Show Help button, and side-by-side help, a recipe or cue card to get a taskdone, was displayed. Click on Hide Help but-ton to whisk the help card of the screen whenyou needed more room for editing. In sum,Publisher allowed one to get useful desktoppublishing (DTP) work done without realizingyour were doing DTP work.

Publisher 98 retains all this and goes onestep further. There is now the Catalog Wizardto help users choose a design template. Thetemplates are organized either by graphic styleor by task category. Choosing by graphic styleallows a consistent look and style to be main-tained among brochures, flyers and other doc-uments produced with Publisher 98, Choosingby task category puts more emphasis on thedesign task. However, the Catalog Wizard is

er

The program hasn't gotten bigger, just bet-ter. It has a lot more support files to provide amuch richer set of document templates, colorschemes, textures, and backgrounds, givingthe user three choices:

A 2S MB minimal install loads all the func-tionality and wizards in Publisher 98 but notall the clip art associated with the wizards andtemplates. An 80 MB working install loads allthe clipart, fonts and objects required by the

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MotherboardCPU TypeCache/EttpRAM/EttpPortsFloppy DrivesHard DrbreVideo CardCD4tOMSound Card /SabraKeyboardMouse 6 PedCasePower SupplySunwmeComplete CSA Cert.Wartanty

Mycomp/Twister TXIntel /166MMX512K16MB BDO25. 1P, 1G3.5' 1.44MB2.1GB UDMATridenl 9MO/2MB

24X8816 PnP/100W SPKMilsumi 104 KeyLcoiltt 2 button13'Mini Tower

CSA 230 WallGenuine MS Win 95Yes1 Yr Parts /2 Yr Labour

As us / AbitIntel / 166MMX51 2K32MB SDRAM (tons)2S.IP, 1G3.5" 1.44MB2 IGB UDMAATI 3D Xpression/4MB24X8816 PnP/100WSPKMitsumi 104 KeyLooitecn 2 Button15'Super Mini Tower

CSA 230 WattGenuine MS Win 95Yes1 Yr Parts/2 Yr Labour

Mycomp/Twister TXIntel / 233MMX512K32MB SDRAM (tons)2S, 1P, IG3. 5' 1.44MB2.1GB UDMAATI 3D Xpression/2MB24XS816 PnP/100W SPKMitsumi 104 KeyLooitech 2 button15' Super Mini TowerCSA 230 WaltGenume MS Win 95Yes1 Yr Parts /2 Yr Labour

As us / AbilIntel / 233MMX512K32MB SDRAM (lone)2S, IP, IG3.5 1.44MB4.3GB Ultra.ATAATI 3D Xptession/4MB24X581 6 PnP/100W SPKPujitsu 4725Loonecn 2 Button15'Super Mid Tower

CSA 230 WallGenuine MS Win 95YesI Yr Parts / 2 Yr Labour

Shutde/MycompIntel / Penlium II 23351 2K32MB SDRAM (lons)2S. I P. 1G3.5 'I.44MB4.3GB Ultra-ATAATI 3D Xpression/4MB32X6816 PnpnOOW SPKMltsumi PS2 104 KeySacmsoflMid Tower ATXCSA 235 WattGenuine MS Vien 95Yes1 Yr Parts / 2 Yr Labour

Asus/AbitIntel /Pentium II 266512K32MB SDRAM (tons)28. 1P, IG3.5" 1.44MB4.3GB Ultra-ATAATI 3D Xpression/4MB32XSBt6PnP/100W SPKCu)ilsu 4725 PS2MicrosoftAopen Mid Tower HX45CSA235 WadGemdne MS Win 95Yes1 Yr Parts / 2 Yr Labour

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Intel Pentium / Penflum II MMX Processor

Delivering Value and Performance

Customizable to Suit Your Jtjeeds

Microsoft Windows 95, Pre-inslalled

Microsoft PC-97 Certified

CSA Certified

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smart. It allows the user to make changes inthe templates after editing a chosen template.

Take the above business card example: ifthe user doesn't like the color scheme, graphicdesign, or print orientation and tiling, a clickon the Show Wizard button allows any or all ofthese to be changed. Better still, the Wizard issmart enough to preserve all previous useredits while making the style changes request-ed. If the new style does not accommodate auser edit, Publisher 98 saves the user's objectinto the Fxtra Content tab of the DesignGallery. Make room for the object in yourdesign and just re-insert it from the DesignGallery. Style changes couldn't be easier.

Web PublishingOne of the attractions of Publisher 97 was itsWeb publishing capabilities. With the manystyle and color schemes one could layout avery professional Web site in short order.

The new Catalog Wizard makes that eveneasier because early design decisions can nowbe readily changed. Even better, Publisher 98outputs improved hypertext markup languageIHTMI.J, The previous version used predomi-nately graphic "snapshots" of the page ele-ments. This had the advantage of positioningand font-style fidelity, but could result inpages with large download times due to thebulky graphics.

Publisher 98 uses more HTML tables andtext control features, resulting in tr immerWeb pages — so, unlike pages created by itspredecessor, Publisher 98 Web pages don' thave to be reserved for Intranet use Iwherefaster transmission speed could handle thebulky Web pages) but can be used on theinternet. In addition, the new Web pages aremore readily editable from popular Web edi-

tors for any quick fixes.However, there remain some problems.

One still cannot read H'I'ML fi les intoPublisher 98. This is a pity because it would bevery useful to apply the Catalog Wizard tosome clunky Web designs. In addition,Publisher 98 cannot handle frames, framesets,Cascading Style Sheets, or XML Its inabilityto handle the latter two is curious becauseMicrosoft has been a pushing these capabili-ties in Internet Explorer and they are nowW3C Internet standards, Finally, Publisher98's Web code, though improved over thepast, is still rather verbose and not for theHTML faint-of-heart.

SummaryPublisher 98 is not perfect. Two of the carry-over problems from Publisher 97 are the size ofPublisher 98 save files — they vary with contentbut range from 50 to 100KB per page. Whatmakes this particularly vexing is the amount oftime Publisher 98 takes to save a page — aboutfour to six seconds. So a modest publicationwith say ten pages will take about 40 to 60 sec-onds to save on a 100 MHz Pentium-based sys-tem with 24 MB of memory.

In addition, there is still no thesaurus andonly a modest number of file formats thatPublisher 98 can import. Missing are LotusAmi/Word Pro, Abobe PDF, O'I'ML HTM, plusmost of the popular DTP files like Framemaker,Pagemaker, Quark Express, Ventura, etc.

Also the new Catalog Wizard has a fewfrays: it insert objects on top of each otherrather than sending them to the ExtraContent container.

But in general, Publisher 98 is an absolute"must-have" for small and home office andother occasional DTP users. 0

Product Reseller 8Netvvork Specialist

Desktops Servers

Winctows NT, NOVELLInstallation 4 Setup $45/hr.

NEMORKINS SOLllTIONS3T Server II 266MHZ ($3,090/$101Mo),

3QOMHz ($3,250/$108Mo), 400MHz ($3,990/8128Mo)

The POWER SERVER

Pentium 266MHZ...S1,695, 300MHZ...S1,890, 400MHZ...S2,65064MB SDRAM, 6.468, 32CD, 56K DF, 4MB video/sound, speakers,15" Monitor/3 years warranty

Intel Pentium II, optional dual processor, Intel N440BX Motherboard integrated dual channel Ullrawide SCSI,512K integrated L2 cache, 4EIDE, 2 Fast Serial EPP/ECP 128MB SDIIAM Buffered, 4.3GB SCSI Ultra Wide, Intel

PCI Ethernet Combo NE2000 ....,.. .$44 Intel Ethernet TP 10/100 ....... . . . .$9916 port Hub Compaq 10/1QO .......$790 TP/Coax/Terminator/Cabling ...... $CallRAID Controller/Backup/Storage,...$Call 12 Port Hub DLink..... . . . . . . . . . .$245

8255810/100MB/Ethernet, Seagate 4/8 GB SCSI II tape backup,2 years parts and 3 years labour warranty ifirst year on site).

cow~a C~B"'"""

CQhfRCQAuthorized Reseller &

Warranty/Service Centre

Syrnantec ships ACT! 4.0 for Windows

NMPAII COMPAIIDeskpro 200Q...... . . .$1,699 or $56Mo Proliant 850R ...... . .$3,890 or $128INoP233MMX, 32MB, 3.2GB, 20xCD 6-200-1, 32MB, 256K Cache, BxCD, 10/100 TX UWDeskpro 40Q0...... . . .$2,190 or $72INo Prollant1200 ..... . . .$4,199 or $138INoPi!-266MMX, 32MB SDRAM, 3.2GB, 24xCD, MGA, Sound P2-233, 32MB, HDT PLUGIBM IBMAptlva E45 ..... . . . . . .$2,450 or $74INo PC Server 325 PBO ....$4,190 or $138MoP233MMX, 46MB, 4.3GS, 24xCO, 15" Monitor P2-266, 64MB, ECC SCSI, BxCDAptlva E765 ......... $2,799 or $92Mo NF3500 430U ........$4,299 or $142MoPII-300, 51 2K, 64MB, B.OGB, Win 95 P2-333/512K, 64MB SORAMIIP Server 7OOO TMO ....$15,9OO or $509MoVectra..... . . . . . . . , . .$1,799 or $59MoP233MMX, 32MB, 4.0GB, 24xCD

I

I ar d netatenships

(1 LlatIOnShIPS4--

)nagReSII

map, corporate, stock market, and other contact information.

ymantec Canada has launched a new version of the ACT! contact management program.The new version, ACT! 4.0, adds a high degree of internet functionality, which is directlyintegrated into the program. ACT! 4.0 also builds on the historical connection between

ACT! and WinFax Pro, which allows for the use of WinFax Pro cover pages and attachments,SMPT/POP3 Internet support, and Eudora Pro email support. The combination of Win Fax Proand Internet features allows for automated faxing via the Internet, reducing the need for longdistance dial-up costs.

The new release can link directly to Internet sites, such as the Yahoo! search service, to get

While every attempt has been made to keep the program simple, some powerful new fea-tures have been added to make the program more useful, according to Symantec representa-tives. These include filters for activities by date, priority, and type, the ability to generate activ-ity reports, easier search options, and the ability to tag files.

Backup is simplified, and a new SideACT! utility can be used to hold voice mail, memos, andto-do lists. The Liveupdate feature allows ACT! users to easily get updates, patches and productinformation. ACT! 4.0 for Windows 95/NT only comes with a complete copy of ACT! 3.0 forWindows 3.1, pius trial versions of other Symantec titles, such as WinFax I'ro, pcAnywhere,

s w,o With 1 .3 million registered users, ACT! 15the most popular application in the contactmanagement category, Symantec claims.Among its users are salespeople, advertising,marketing, and public relations professionals,journalists, and other "outbound" profession-

competing software (such as janna Contact,Maximizer, and Goidmine) because it is a

g lll10 "relationship manager" — a tool for managingconnections with other people, as well asscheduling activities.

ACT! 4.0 has a suggested retail price inCanada is $199.95. Upgrades for registeredusers of earlier versions of ACT! are $119.

— /eff Evans

Norton AntiVirus, and other programs.

P166MMX, 16MB, 3GB, 20xCD, 56K, 12.1 "DSTN

COMPAQArmada 1560DM...... $2,475 or $82Mo

Armada 7792DMT.... $6,099 or $201MoP233MMX, 32MB 5.0GB, 20xCD,33.6K, 13.3"TFTTDSIIIBASatelite Pro 480 CDI . • .$3,847 or $127MoP266MMX, 32MB, 3.82GB, 10xCD, 33.6K, 12.1" TFT

Ultra DIN Hant Onve Inuxiace, 2 Fast Serial Parle, tuutr18550 S Cooling Fan S Sound CardPll 233 / Pll 266 (INotherboard, CPU, Fan) $490 / 590

P166MMX, 64MB, 3.0SGB, 12.1 "XGA, CD. FAX MODEM P200MMX, 32MS, 2.1 GS, 12.1 "TFT, 20xCD, 33,6 FAX MODEM

PIGOMMX, 4SMB 1.44GB, 12.1 "TFT, CO, FAX MODEM P233MMX, 32MB, 2.168, 13 XGA, 20xCO, 33.6 FAX MODEM

IBIN Thinkpad 760XD,... . . . . . .$4,290 Angel 5800 Performer..... . . . . .$2,399

NEC Versa Cross..... . . . . . . . . .$2,790 Angel 6600..... . . . . . . . . . . . . .$3,240

N otebook s

MQTEH O Q K S P EC IALS

2. 1GB...$299, 16NB RAM Asm g98PCNCIA 33.6 DF Modem...$9S I

upeRAos voutt DEsKTop To:littel Pentium 200MHz MMX for 8290Intel Pentium 233MHz MMX for $370 CCAbeve Slpyrusle Incluslesx IIntel Penuum with MIO Techaoloay, 512K Cache, Vhhe Card up to 4MS Ishared memory), Ontxxlt CAm

R ANY PROD CFS NOT USTED PLEASE ALL

N0TEB00K UPGRADE QJ I

Pll 266, 32MB, 5.0GB, 14.1"

ISNThinkpad 310ED 500 ...$1,648 or $55INoP1 33MMX, 16MB, 1.6GB, 12.1 "RFSTNThinkpad 770 E ......$5,990 or $180Mo

ANGEL6600 Power Note .....$3,629 or $120INoP233MMX, 32MB, 3.1 GB, 20xCD, 33.6K, 14.1" TFT

2000's Technology (3T) Inc.TBI: (416) 502-2055 Tol l -free: 1-800-520-0066Fax: {416) 502-0285 email: sales O2000tech.corn

www.2000tech.corn 250 Consumers Road, NOOA (Hwy. 401 x 404jContact: Symantec. Tel: 416-441-3676http: //www.syrnantec.corn,

JUNE 1998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.cagg SOFTWARE

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A guide to installation, tips, and navigation through Microsoft s new OS

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By C'raeme Bennett

This article contains Information onWindows 98 based on our experienceswith beta versions 3 through ReleaseCandidate 2. At this writing,Windows 98 is expected to be pricedat USS209.9S, with upgrades listed atUSS99.9S. As Windows 98 is not dueto beofficiallyreleased until June 2S,this information is subject to change.Note: We do not recommendinstalling prerelease software on yourprimary machine.

What's new inWindows 98

performance than the Win95 add-on versionappear to be true (despite the fact that prelim-inary Win98 benchmarks suggest its graphicssubsystem performance and bus throughputspeeds are a little slower than those of Win95).

The new OS boots faster; Internet FJrplorerand Outlook both loaded more quickly thanthey did in Win95, plug-and-play hardwaredetection is much faster, and the new OS'soptimization scheduler — which automaticallyrearranges the disk-block arrangement of fre-quently used programs — is likely to furtherboost application load times for most users. Itsignificantly improved the loading speed ofMicrosoft Word 97 and other applications onour test system. For some users, this will be abig benefit. For others, cutting load time 30

• DVD

percent (e.g., from ten seconds to seven),won't matter much.

New hardware support• accelerated graphics port (AGP)

• FireWire (IEEE 1394)• universal serial bus (USB) devices• ACPI-compliant (advanced configuration

and power interface-compliant) notebookor desktop systems

• computer/TV integration• device bay• multiple monitorsWin98 improves support for scanners (espe-cially those from Hewlett-Packard), fonts, 3D

Canto/nerf on page 97

New featuresThe most obvious new feature of Windows 98is its so-called Active Desktop,.which inte-grates the Internet Explorer 4.0 (IE4) Webbrowser into the Windows environment. Ofcourse, IF4 is already available as a free add-onfor Windows 95 and NT 4.0 systems, so this isnot the most compelling reason to upgradefor existing IE4 users.

However, based on our tests of prereleasecode, Microsoft's claims that the final releaseof Win98 will provide better Active Desktop

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FUJITSU2.66 UOMA 128K,10ms $1953.2G UDMA256K,10ms $2196.46 UDMA128K,10ms $299QUANTUM4 .3G UDMA 128K,9ms $ 2 3 96 .4G UDMA 128K,9ms $2 9 98.4G UDMA 128K,9ms $4493.26 Fireball SCSI-3 $3594.3G Fireball SCSI-3 $389SEA GATE2 .1G UATA128K,12ms $ 1 8 96.5G UATA7200rpm $4399.16 UATA7200rpm $589Barracuda 2.2G UW-SCSI $519SAMSUNG2.1G UOMA $1793.26 UDMA $1994.36 UOMA $2196.4G UDMA $289WESTERN DIGITAL3.2G UDMA256K,11ms $2254.3G UDMA256K,11ms $265CONTROLLERS .AS US S C200 (SymBios) $ 9 5ASUS SC875 (SymBios) $149AOAPTEC 2940UW (single) $255PROMISE EIDE ISA w/Bios $79PROMISE Ultra-OMA PC I $89NETIIIfORK CARDS3COM 100b/t RJ45 PCIACER ISA PnP ComboSURECOM PCI ComboSURECOM 10/100b/t PCISURECOM 10b/t SPortsSURECOM 10b/t 8Ports

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when you are browsing the Web versus whenyou are viewing a local drive. However, lurkingbehind this mostly familiar facade are manynew features. Win98 includes support for:• multiple monitors and/or display adapters

(PCI only)• la rge hard drives (FAT32 wastes up to 28

percent less space on a 1.2 GB drive)• FireWire, USB and other new hardware• built-in support for OpenGL and 3D accel-

• Internet Explorer 4.0's "Shell integration"

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feature (available in build 1488+)• color management features, scanners,

OpenType, etc.Although speech command technology was

rumored to be part of the final release, it is nownot expected to be available as part of the baseOS. However, additional computerfIV integra-tion options not present in the beta are expect-ed to be part of the final Win98 release.

Keep these |n mindIn this section, we' ll help you to understand the

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FAT16 partitions and can approximately dou-ble a disk's capacity — useful on notebookcomputers and other systems where optimalperformance is not the primary requirement.The Win98 version of DriveSpace is the sameas the one shipped with Win95 OSRZ. Win98also supports the new FAT32 format, whichcan recover 20 percent of the disk space wast-ed by FAT16 on drives larger than 500 MB.

The important issue is to note that theFAT32 format no longer supports compresseddrives. DriveSpace has been updated to recog-nize FAT32 partitions; it just doesn't let you

compress them.So, if you haveused DOS (ver-sion 6 or newer)o r Win 95 t o

compress the data on your hard disk, you willnot be able to enable the FAT32 feature for thatdrive. Fortunately, it is possible to enable FAT32for some drives, and leave others as FAT16 or

new features "under the cover" and configureyour system for peak performance. However,before we begin, for the sake of prudence andyour peace of mind, here are a few things tokeep in mind..

1) Win98 takes approximately 150 MB ofdisk space for a typical installation (120 MBminimum, although about 45 MB of that istemporary space only). However, afterinstalling and using a number of programs,your Windows folder can easily balloon to 400

Don't configure your system with a bootpartition that is too smalL We'd recommend aboot partition of 500 MB of disk space on a fasthard disk (preferably of the fast and wide SCSIvariety) for a "comfortable" installation. Youcan shoehorn it into systems with less freespace, but most — if not all — of the extra good-ies in the package are worth installing if youcan spare the room.

2) Memory requirements are similar tothose of Win95 — in other words, you shouldhave 16 MB minimum for acceptable perfor-mance. Win98 runs optimaliy on systems with24 to 32 MB of RAM, a fast hard drive and aLevel-2 cache. Some features, like USB and ACPIsupport, require specific hardware, of course.

3) Not enough disk space? Win98 includesDriveSpace3 disk-compression software for

compressed FAT16.The best solution is to just go out and buy a

larger hard disk (for a few hundred dollars, yourdealer can add a second hard disk to virtually

any computer).4) Assuming

you now have ther equired d is kspace, what aboutrandom accessm e m o r y?Although Win98will run — and weu se the t e rm"run" generous-

ly — in 8 MB of RAM, it really isn't somethingwe'd advise. We strongly recommend upgrad-ing to at least 16 (or preferably 24 to 32) MB ofRAM before making the leap to Win98.

5) If however, you are stuck with 12 MB MBof RAM, consider investing in more RAM.Win98 lacks the "compact" installation optionthat existed in Win95. (However, you can stilluninstall items you don't need via the ControlPanel's Add/Remove Software option.

We recommend....Win98 includes an option to save your previousDOS and Windows files, allowing you to unin-stall it if something goes wrong. This optionrequires an additional 50 MB or so of "undo"space on your drive. Thus, if you have 150 MBor more of free disk space and have at least 16MB of RAM, you are likely to have a successfuland positive upgrade experience.

Before you begin, though, be aware thatbeta versions of Win98 have an expiry datebuilt in (jan. 31, 1998 in build 1602, or April,2001 in RCO for example). Also, be aware thatbeta releases of any product may have bugs.Don't install beta code on any system used forcritical tasks. If you have installed the shell inte-gration feature of Internet Explorer 4.0, youshould use the Add/Remove Programs controlpanel to disable that before upgrading toWin98. We'd recommend that, before upgrad-ing, you back up your important data.

Based on the beta releases we' ve seen, itappears Win98 will not be released on floppydisks, but will be made available on CD-ROMand/or as a pre-installed system only. TheEmergency startup boot disk that Win98prompts you to create during its setup processcontains a universal CD-ROM driver (support-ing most brands of, IDE and SCSI CD-ROM dri-ves), making it easier to install or reinstall theOS as necessary. An uninstall option is alsoprovided.

Warning: Like Win95, Win98 does notM B O O U F F e i sasN S T N O R T H Y O R K 5

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include built-in anti-virus protection, althoughprograms such as McAfee VirusScan 3.x workwell with the new release. Thanks to its highcompatibility with existing Win95 titles, we donot anticipate compatibility problems withmany apps, although there are a few — MacLANConnect 6.1, QuickTime 2.x, Applica U2, ATITurbo Drivers, etc.— that check for specificWindows version numbers, which may causeproblems.

For more info on how to check for and safe-guard against computer v i ruses, v isithttp: //www.mcafee.corn, http: //www.symantec.corn orask your dealer.

Tip: Copy the Win98 directory from theCD-ROM onto your computer's hard disk foradded convenience and reduced setup timeswhile you are setting up your system. WhenWin98 asks for the CD-ROM to load device dri-vers, etc., just browse to the location on yourhard disk where you' ve copied the directory.You can always delete it later. A hard-disk-basedinstallation takes only about 15 minutes, com-pared to 30 to 60 minutes for an installationfrom CD-ROM. It is best to uninstall the ActiveDesktop (Web integration) option of IE4 beforeinstalling Win98. Although we have temptedfate by not doing this, there have been no direconsequences.

Despite its high compatibility with Win95,an issue that's worth considering is the possi-bility that certain hardware and software youcurrently use might not work properly underWin98. We' ll discuss several solutions to thisproblem — including one method that's 100percent guaranteed to.provide full compatibili-ty — but we'd recommend you make a list ofany programs you simply have to use, and askyour dealer or local Windows expert if he or sheknows of any incompatibilities related to thoseprograms and Win98 and, if so, whether anupdated version or workaround is available.

Fortunately, we' ve found only a few Win95or NT4-compatible hardware devices withWin98 compatibility problems: so far, only theGVOX guitar interface and Applica U2 causedus problems, and only the latter product, a cardand cabling system that allows two users toshare one CPU, caused serious "blue screen. ofdeath" errors.

Because Win98 supports the same drivers asWin95, chances are good drivers for manyexisting devices will work. Further, becauseMicrosoft has distributed Win98 to the atten-dees at the Windows Hardware EngineeringConference (WinHEC) in April 1997, develop-ers have had time to ensure their products canbe updated to take advantage of new Win98features before its release.

Warning: We had software problems withMacDrive 95 (however, MacDrive 98 works

continue.

Installationwalk-through

well), MacLAN Connect 6.1, QuickTime 2.x (dowe detect a trend here?).

The taskbar icon for the Terratec EWS64XLsound card's mixer showed up partly off-screen,but otherwise worked well.

Beta expliry dateEver wondered what happens when the "timelimit" on beta versions of Win98 runs out (RCOof Win98 expires on April I, 2001)? So did we, sowe set the clock ahead and rebooted. Bad Plan.After that date, an annoying message appearsevery time you reboot, telling you your betalicence has expired and advising you to upgradeto the final version. (A few months before theexpiry date, awarningmessage starts appearing,telling you the deadline is coming up.)

Ready to begin? For the sake of brevity, we' llassume you are familiar with the generalprocess of setting up a PC and installingWin95; you will find Win98 almost identical.After reading the release notes and ensuringyour hardware is supported, make sure thatall your system's peripherais are turned on.Insert the Win98 CD-ROM or locate theappropriate directory on your drive and runSetup.

If you attempt to install Win98 onto ahard disk or partition larger than 500 MB, itwill ask you if you want to enable large disksupport. This is the FAT32 option mentionedearlier. As the release notes mention, FAT32 isno faster than FAT16 and is, in some cases alittle slower. On systems with partitions larg-er than 1.2 GB, enabling FAT32 makes goodsense. For maximum flexibility in the config-uration of FAT16 or FAT32 partitions, we' drecommend Power Quest's Partition Magic3.0. This product can even turn a FAT32 par-tition back into FAT16 — something Win98 isnot normally able to do.

The first thing Win98 does is check yoursystem's hard disks for errors. We' ve foundthat, if you have certain types of removablestorage devices, such as a magneto-optical orfloptical drive, you might need to eject thedisks before Win98's Setup will allow you to

Once the check is done, Win98 loads theso-called Setup Wizard, which will guide youthrough the installation procedure. (If you' renot already familiar with the concept of HelpWizards, you will be as there are a lot of themin Win98 and related products.)

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Other IssuesSelecting the directory where you want toinstall Win98:

You' re given the option of installing Win98"on top of" your existing DOS and Windowsinstallation, or installing it into a differentdirectory. This is about the only really toughchoice you have to make in your Win98 install.Here are the pros and cons of each choice.Install to same directory Pros:• You don't have to reinstall applications;• system automatically migrates system set-

tings and existing Program Manager groups;• and it saves disk space.Install to same directory Cons:• If a program or hardware device isn't com-

patible with Win98, you are out of luck.Install to different directory Pros:• guaranteed compatibility with all hardware

and software;• you can switch at will between Win98 and

DOS/Windows 3.1 (etc.) simply by holdingdown the F4 key at startup time. (Note that,if you enabled FAT32 on the boot drive, this"dual-boot" option does not work withoutuse of a third-party patch.)

Install to different directory Cons:• you have to reinstall all your applications;• and your old DOS/Windows directories and

related files take up additional room onhard disk.On balance, we'd say that, for most users

who are upgrading, it's a lot easier to replace theexisting DOS/Windows. Moderately advancedusers with new computers, where there are few,if any applications pre-installed on the harddisk, or users with new hard drives (especiallylarge ones!) might gain some peace of mindfrom the knowledge that there won't be anyprograms that won't run on their systems, but

for the average user, this level of sophistica-tion — and the additional complexity thatcomes with it — may be overkill.

For the record, we have several systemsloaded with both versions of Windows, and weseldom if ever have the need — or inclination-to switch back to Windows 3.1. However, themore likely you are to purchase "exotic" (non-mainstream/special-purpose) hardware or soft-ware, the more inclined we are to recommendthe switch-boot option.

Next, the system checks for installed com-ponents and checks to make sure there isenough free disk space.

Tip: If the setup procedure freezes or crash-es, try shutting off the PC, disconnectingperipherals and trying again.

One compelling new feature of Win98 is itssupport for multiple displays, where each mon-itor can display different information. To usethis feature, they must both be PCI (It does notwork if one is AGP!). You should install Win98with the primary display adapter only, and then,once it is set up and working, shut down, addthe second graphics card and monitor, and letWin98's plug and play feature take it from there.

For example, i f you had a M a t roxMillennium and an S3-based video card, youmight start with only the Millennium card inthe system. When Win98 has booted, shutdown and attach the second video card andmonitor. When Win98 reboots, it recognizesthe second card and presents a message thatsays "lf you can read this message, Windowshas successfully initialized this display adapter.To use this adapter as part of your Windowsdesktop, run the display applet from theWindows control panel."

Unfortunately, if you do not see that mes-sage, it most likely means that your secondary

adapter cannot be used. Try a different graphicsadapter.

NetviroritDuring the installation process, you will beasked to identify your network protocol if thesystem detects a network card. It doesn't reallymatter if you choose NetBEUI, TCP/IP or someother protocol initially, you can configure oth-ers and add or remove items at any time.

Tip: You can add an improved set ofQuickView drivers to a Win98 or Win95systemusing Inso QuickView Plus or Adobe FileUtilities.

Some users don't bother installing the itemslisted under Accessibility options, but they haveat least one useful function: the ability to makeyour system beep when you accidentally pressthe Caps Lock key. Just turn on the ToggleKeysfeature in the Accessibility control panel,

Hopefully, the rest of the installationprocess will go as smoothly for you as it hasfor us. Most users agree that Win98 is quitesimple to install and configure, at least duringthe installation process.

When, at last, the installation is complet-ed (as mentioned earlier, this takes between 30and 60 minutes when installed from CD-ROM), the system restarts (perhaps more thanonce, depending on the options you choose)and, after a few screens that allow you to con-figure the t ime zone and various otheroptions, you arrive at the Win98 desktop.

If Win98 did not identify one or moredevices connected to your system, t ryinstalling a Win95 driver, or refer to theTroubleshooting section.

System tips:Right-click your hard disk icon (as seen in My

Navigafion tips

Computer) and choose Properties. A new DiskCleanup button allows you to easily deletetemporary files and old downloads. If you aresure you won't want to uninstall Windows 98and revert to your old version of Windows, youcan choose to "Delete Uninstall files," too. Ifyou delete this uninstall information, you' llreclaim about 60 MB of disk space, but youwon't be able to easily uninstall Windows 98.

A new Desktop icon makes an appearancein File Open and Save dialogs. Click it to jumpimmediately to the C:NWindowsNDesktoplevel of your hard disk. Shades of the Mac!

Try clicking this Desktop icon twice to seeanother useful feature — it toggles betweenrecently viewed directories.

Microsoft has changed the Windows 98Online Update feature since its original appear-ance in early beta releases. Now, the updatefunction also searches for third-party updates-presumably a revenue generator like the obnox-ious ads in WebTV for Windows, or the ISP listin the Win98 dial-up wizard, where Microsoftgets paid for recommending the services of AOL,CompuServe and other providers.

F4 If you chose to install Win98 to a separatedirectory than a previous Win3.1 installa-tion on a system with a FAT16 boot disk,holding down F4 at startup time runs yourprevious version of DOS and Windows.

F$ Bypasses your startup files and starts Win98in "Safe Mode."

FS Allows you to choose from several startupoptions that affect the configuration and, insome cases, the mode your computer starts

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Up in. Descriptions are provided on the (F8)Startup Menu screen, so we won't repeatthem here, but the one you may find mostuseful is Safe Mode. An option that includesnetwork services in also available.

Safe Mode is useful for troubleshooting, ortemporarily bypassing auto-starting programs ordevice drivers that may be causing your systemto crash. If your system crashes or has anotherserious problem caused by a piece of software orhardware you' ve recently added to your PC, thesystem will automatically invoke Safe Mode, inorder to allow you to remove or reconfigure therl river software.

If all else fails, Win98 includes an IDE CD-ROM driver on the emergency floppy boot diskit builds during the initial installation process,making it a simple matter to reinstall compo-

nents from CD in the event of a catastrophe.

the ChshbarAlthough the standard Win98 interface is verysimilar to that of Win95 (differing mostly in theway its drop4own menus "swing out" intoposition), most users will probably want toinstall its IE4 shell integration feature, whichprovides a variety of user interface enhance-ments, such as single+lick file access, the so-called Active Desktop and an overall "browsermetaphor."

When this option is enabled, Win98 has avery different look and feel than earlierWindows releases. The most prominentnew IE4shell integration feature is the enhancementmade to the taskbar along the bottom of thescreen. You can add documents or programs — orvirtually anything else — to the taskbar, and even

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configure multiple. toolbars as you wish.Toolbars can be "tom off" and pulled into themiddle of the screen where they become float-ing palettes, too. Click the right mouse buttonin the taskbar to see and configure the new tool-bar options.

Another change in the way the toolbarswork is evident with a single click. Applicationscan be minimized (sr maximized with a singleclick on their taskbar icon. This single-clickinterface manifests in virtually all aspects of theIE4-integrated Win98 interface. (You can enableor disable the IE4 shell integration at any timewith the Add/Remove control panel). For moreinformation, see the Windows Help menu.

The taskbar is used for more than gettingnew users up and running, however. Microsoftsays that, during its usability testing of Windows3.1, it discovered that only 24 percent of experi-enced users switched between maximized appli-cations with the Alt-Tab key combination (Alt-Tab still works, by the way). In Win98, thenames of running apps show up in the taskbar,which is visible (and movable) at all times. A sin-gle click on an application's name in the taskbar

To move the taskbar to the top or side ofyour screen, click on it and hold the left mousebutton down as you drag it to a new position.Note that you can also adjust its width by drag-ging its edge.

Win98 also allows the default taskbar or anyof your custom toolbars to be slid to any edge ofthe screen, or set to auto-hide. You can turn thisfeature on for the default bar with the Startmenu's Settings: Taskbar... option. For customtoolbars, just right click in the toolbar andchoose "auto-hide." You may need to select"Always on Top" before you can select the auto-hide command. Then, drag the bar to the posi-tion you want it.

Important taskbar/Start menscommands and shortmtsFinding Files or Folders: As with Win95, F3 isthe Win98 shortcut for invoking the Find com-mand (for finding files, folders or other infor-mation). But it works much better when the IE4shefl is enabled. the shell allows Find to remem-ber the last directory accessed; without it, itdefaults to whatever directory is currently

Try this: Click on the Desktop and thenpress F3. Notice that the Find dialog that popsup defaults to c:KWindowsNDesktop. This isn't avery useful place to begin searching, and maynot find the item you' re looking for (unless it ison the desktop or in a folder that's on the desk-top), but it serves to illustrate how Find works.

Find begins looking at the currently selectedfolder (directory). To make the current folder

and so on.

switch to the root level of your hard drive (sothat the search will examine your entire disk),press Control-Esc and then tap "F" twice.

Control-Esc, as you will undoubtedly notice,pops up the Start Menu. Tapping F-F calls theFind command, and then chooses the Find Filesor Folders choice from the available findoptions. As you may have noticed, the "F" isunderlined on the Find Command, as are vari-ous letters on virtually all other menu and dia-log boxes throughout Win98; this is an easy wayto tell what the shortcut keys for a given com-mand are.

Win98 returns a list of all files that matchany part of a name you type into the Find dia-log's text box. You can also search inside docu-ments for a specific text string (choose the"Advanced" tab and type the word you want tof ind into t h e "Containing text:" f ield).Naturally, Find operations take longer when thecontents of each file must be searched.

Caution: if you move executable files orrename the folder a program is in, Win98 maybe unable to find the program the next time youtry to launch it.

In other words, if you create a shortcut to anexecutable file and place it on the Win98 desk-top, then rename the original executable, theshortcut will essentially be severed, WithWin98's often-touted long filenames, we canimagine that many users will go gleefullyrenaming files and directories, unaware thatthey are severing shortcut after shortcut in theprocess. Suddenly, none of their applicationswork, and a computer expert must be called into undo the damage. We can imagine that aWin98 upgrade without proper training andsupport could result in a tech-support night-mare for many businesses.

Incidentally, shortcuts are created withoutthe words "Shortcut to..." that annoyed somany Win95 users.

Extra keys on theMicrosoft Natural KeyboardA growing number of PC keyboards have specialkeys that enhance the way you can work withWin98 shortcuts.

The Start button on the on-screen taskbar isphysically manifested as a Windows key onthese special keyboards that, when pressed,switches to the task manager and pops up theStart menu to facilitate the launching of pro-grams, documents, and so on.

Sy holding down the Windows key andpressing another key, it can provide a system-level shortcut. The shortcuts will be defined inthe Help system, in the applications' menus,

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Continued from page 14

OS, runs over Psion's EPOC operating system.Features include scaleable Chinese fonts, sup-

port for printing of Chinese characters, a wordprocessor, database and Chinese dictionary.

"McChinese is the first step Psion is takingto develop programs for Chinese mobileusers," said Charles Cousins, regional manag-er of Psion Asia Pacific. "We will continue towork closely with third-party developers toexpand our range of applications."

Available in two versions, McChinese 16for series 3 computers and McChinese 32 forseries 5 computers, the software retails forUS$100 and US$195 respectively.Contact: http: //www.hkstar.corn/-dvm

Canadians open to wireless telecom,study finds • TORONTO (NB) — More thanhalf of Canadians might well switch to wirelesstelephone service if the cost were the same asfor conventional landline service, according toa study by consulting firm Ernst gt Young.More than half are also interested in a wirelessInternet-access service if the price is right.

E rnst R Young's study, CanadianTelecomrrnau'cations Market: De>nand for New

Applications, is based on a survey of 1,500adult Canadians conducted for Ernst Er Youngby polling firm Angus Reid Group in February.According to the polling firm, the results areaccurate within plus or minus 2.6 percentagepoints 95 percent of the time. The margin oferror is larger where findings are based on sub-groupings within the sample.

Nearly four in 10 Canadiaris already usewireless services, the survey found. Of the 37percent who use wireless now, nearly half (17percent of the total sample) use it for both

- business and personal purposes.Fourteen percent of Canadians use wireless

only for personal communications, and sixpercent only for busines .

The study found hat 30 percent ofCanadians would be very 'kely to switch to wire-less phone service if it cost no, more than thewired services they have now, and another 25percent would be somewhat likely to do so.Twenty-four percent said they were not very like-ly to do so, and 19 percent were not at all likely.

The study also found that men are moreinterested in wireless service than women are.Thirty-seven percent of men said they wouldbe very likely to purchase wireless services atprices comparable to land-line telephony,

while only 24 percent of women said theywould be very likely to do so.

Canon introduces printers with WeblVsupport • TOKYO (NB) — Canon, Inc. hasannounced a new range of color bubble jet print-ers that feature support for the WebTV set topbox. The new machines allow WebTV users toprint out documents and Web pages by simplyconnecting the terminal and printer together.

Canon said support for direct printing willbe offered in Japan from early June, whenWebTV upgrades its services. Printer set uprequires nothing more than plugging the unitdirectly into the WebTV Internet terminal andprint operation is manipulated by means ofthe remote control, said the company.

Twelve new printers are compatible withWebTv direct printing: the BJC-210J, 240J,250J, 410J, 420J, 430J, 455J, 465J, 610JW,620JW and the BJC-35vll/SQv.

Counting down to the millennium •Whether you want to know the exact time whenthose Year 2000 (YZK) bugs begin to take effect orsimply want to how far away the biggest party ofthe millennium is, you can now see exactly howmuch time is left thanks to the Millennium

Countdown Clock. Sold by Countdown ClocksInternational, the LCD clock displays the exactnumber of days, hours, minutes, and secondsremaining until midnight Dec, 31, 1999.

The clock provides a continuous display of

the time remaining until the Year 2000, is eas-ily set for any of the world's 24 time zones,and comes with a long-life lithium batteryguaranteeing uninterrupted operation untilthe next millennium. The clock can also becustomized to countdown to other deadlinesor promotional events. The Mil lenniumCountdown Clock costs US$24.95 plus ship-ping and handling.

Contact: Countdown Clocks International,Tel: 516-739-7800. http: //www.countdownclock,corn/

menu pops up, with a list of available programs.Pressing the "Shortcut key" pops up a list ofoptions that are normally available by pressingthe right mouse button. Control-Escape or Tab-Enter will both duplicate the Windows keyfunction via the keyboard. To simulate theShortcut key from the keyboard, press Shift-F10.

Win98, like Internet Explorer and Office 97(etc.), supports the wheel on the MicrosoftlntelliMouse, to enable scrolling of windowsand documents. The Intellimouse wheel is espe-cially useful when viewing documents inExplorer. A click of the wheel places the docu-ment in smooth scrolling mode. Rotating thewheel or simply dragging the mouse up ordown allows easy viewing of Web pages, Wordfiles and other documents in this fashion.

al commands.

Customizing the Start MenuRight~lick the Start Button to display addition-

Open: This is the easiest way to customizeyour Start Menu by dragging items in or out ofthis window, which represents the contents ofthe Start Menu.

Explore: Similar, but not identical to the FileManager found in Windows 3.x, the Explorerallows you to view your directory structure hier-archically. Various options allow you to show orhide optional information, and sort the lists invarious ways. 0

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TONERCartridgesNEW NEC SW 610/+/40/60 129.

Remanufactured exchange prices, in stockCanon PC A15/E16 475. PC A30/E31 $89.Epson ALII toner 599. 1000- 1500 1 39.HP II IH HIP or FAX I or PanAxxx toner 49.HP 4UP 5U6L or FAX 2 69.HP 4/4M/5 or 5P or Sharp Z50/70 copier 85.HP4V or CompaqPMor PanUF755fox 149.IBM 4019/2$/29/39/49 or Apple 360 119.«* NEW F! I NEC 610/610+/640/660/6601 99,Oki 400/800 OPC 149. Toner refill 22.Oki 400c/$00e OPC or TIMicroLPro 600 99.

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keep kids away from the wiring. The systemcomes with a membrane keyboard speciallydeveloped by IBM. A built-in bench is meantto seat two children.

More pixels to play with • Hewlett-Packard Canada has released a new megapixelresolution digital camera that will ship withphoto finishing software for cropping, adjust-ing colors and adding special effects to photosbefore printing.

The HP PhotoSmart C20 has a color dis-play for previewing and reviewing shots andan integrated TV connection. It ships with a 4MB CompactFlash memory card, with option-al 8 MB and 10 MB available. The completepackage allows users to print a contact sheetof photos within 45 minutes of opening thebox, according to HP.— ABContact: Hewlett-Packard, Tel: 800-387-3887,http: //www.hp.cofn

IBM and Uttie Tikes create computerfor kids • NEW YORK, N.Y. (NB) — IBM andThe Little T ikes Co., a s ubsidiary ofRubbermaid Inc. have announced the YoungExplorer, a computer workstation for three- toseven-year-ohms with an IBM computer built in.

The Younlg Explorer will be released forsale in the U.S. starting in August, said LittleTikes' directol of marketing, Laura Musarra.

The Young Explorer is an evolution of acomputer dejlk Little Tikes already offeredwithout the computer, Musarra said. It ismade from brightly colored pl'astic, with thecomputer enclosed in a lockable cabinet to

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Michele Riggs, product marketing managerfor Young Explorer at IBM, said the computer isa standard IBM PC 300 GL model, with aPentium MMX processor, a 2.5 GB hard diskdrive, 16 MB of RAM, a 14-inch color monitor,a disk drive and internal CD-ROM drive, mouse,speakers, and includes a bundle of educationalsoftware from IBM's subsidiary Edmark.

The system can be upgraded, Riggs said,and the Young Explorer enclosure leavesenough room for flexibility in adding featuresto future models.

Musarra said Little Tikes sells its productsto pre-schools and day cares and will be pro-moting the Young Explorer to that market.The unit will cost about US$2,400.

Intel, Microsoft In driver's seat on carPCs • SAN JOSE, Calif, (NB) — "Intel Inside"will soon mean inside your car too, as theIntel and Microsoft veer into a new market forvoice-driven computers installed in cars.

Microsoft first demonstrated AutoPC last fallat Comdex, featuring Lernout 6T Hauspie's voicerecognition technology, which allowed users tochange radio stations, music CDs, obtain direc-tions and more, by voice commands.

Intel has agreed to create the hardware forthe Windows CE-driven device. AutoPC couldinclude a voice and data phone, Internet tele-phony, driver information and entertainmentfor passengers.

According to Microsoft, joint work hasalready begun with the development ofadvanced platforms, including support ofPentium microprocessors.

Both companies said they are currentlyworking with well-known manufacturers inthe automotive industry, but details were notspecified. However, developers attending theconference were given software developmentkits for writing in-vehicle applications.

The announcement was made from thethird annual M i c rosoft W i ndows CEDevelopers Conference in San Jose, Calif.

Kenwood breaks speed barrier with40x CD-ROM drive • TOK YO (NB)-Kenwood has developed a new CD-ROM drivethat has the ability to play back discs at 40times standard speed, making it the fastestWorld Of Digital Imaging

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BCM FR550 TX Mainboard (ATX format):- onboanf 512KB Pipeline Burst SR/AM- support 90-233MHz Intel Pentium CPU, Intel CPU with /I/IMXAMD-K5, AMD-K6 and Cyrix 6X86, SX86L, M2 Processors.

- support EDO or Fast Page (FP). SINM and 66MMz or faster 3.3ll DlMM.- an Ultra DNA 33 (UDMA) supports data transfer rates up to 33MB per second.

BCM Pentium II Intel 82440LX chipset Mainboard:- svPPoft Intel Pentium II 233 to 366MHz.- support 8MB to 382MB SDR//I/I//- an Ultra DNA 33 (UDMA) suppo/ts data I/ansfor rates up to 33NB per se00nd.- accelerated Graphics Port (AGP) supports 66MHz or 133MHzwith Sll side-band signals;- a USB header(48MHz) supports up to f28 USB devices.

We also sell, upgrade & service systems; and repair monitors.Phone: (416) 490-6518 E-Mail: info©bomclaro.corn http Jtwww.bomclare.corn

THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca jUNE 1998

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drive currently on the market. It was developedwith Zen Research Corp,, a California-basedcompany.

The drive is based on the CLV (constant lin-ear velocity) system, which keeps the data rateconstant by controlling the disc speed. It con-trasts with the CAV (constant angular velocity)method that keeps the disc speed constant andmeans a variable rate data flow, as the outertracks hold more data than the inner tracks.

Specifications include an ATAPI interface,average data transfer rate of 6 MB/sec, rotationspeed of 1,800 to 4,500 rpm, seek time of 70ms, 2 MB buffer and seven beam laser pickup.

Kenwood is beginning to ship the drivenow, making it available to its OEM customersin the United States.

Microsoft and 3Com resolve "palm" •Microsoft Corp., 3Com Corp. and PalmComputing Inc. have announced a settlementto their dispute over the naming of palm-sizecomputing devices. 3Com's Palm Computingsubsidiary manufactures the Palm III connectedorganizers, and Microsoft recently began licens-ing its Windows CE operating system for use inpalm-size devices, it had designated as PalmPCs. As part of the agreement, Microsoft willdiscontinue use of this term and will referringto the category of devices as "Palm-size PCs."Contact: 3Com, http: //www.3com.cornMicrosoft. http: //www.microsolt.corn

Polaroid and Vislonlcs tout face recog-nition for drivers' ilcences • BOSTON(NB) — The driver's licence picture will still beugly, but the government departments issuingit will be able to prove who's ugly mug it isthrough a combination of imaging productsfrom Polaroid and facial recognition softwarefrom Visionics Corp.

Under a three-year, worldwide teamingagreement, Polaroid will customize, market,and resell a variety of products from Visionics,including integrating Visionics' Facelt facialrecognition software, into Polaroid's secureidentification product offerings for depart-ments of motor vehicles (DMVs).

According Visionics President and ChiefExecutive Officer Dr. Joseph J. Attick, theproducts will include large scale computerizedfacial recognition systems that will use Facelttechnology "to combat identity fraud right atits source, the driver licence," making it "vir-tually impossible" for anyone to obtain multi-ple licenses under assumed names.

Visionics' Facelt face recognition systemalready is being used by the U.S. Immigration

and Naturalization Service (INS), the NationalSecurity Agency (NSA), the U.S. Army ResearchLaboratory, and the National Institute ofJustice (also in the U.S.), Attick said.

Attick said that computerized facial recog-nition works from a standard DMV photo-graph, and extracts a "face print" from thephotograph, similar to that of a fingerprint,which is resistant to changes in lighting, skintone, eyeglasses, facial expression, and hair-style. The process also does not require thecollection of any additional information,Attick said, "making it convenient and non-invasive for the applicant."Contact: Facelt, http: //www.iaceil.corn

Heinehen launches online design com-petition • AMSTERDAM, Netherlands(NB) — Heineken, the beer that says it refresh-es parts that others cannot, has launched anew international design and product devel-opment competition, with the theme ques-tion of "Can you design a new beer brand?"

According to the brewer, the online eventis aimed at creative talent (above legal drink-ing age) with a variety of training, such as artschool, marketing degrees, and communica-tions studies. Individuals, teams, and evenwhole schools, officials say, can enter.

Design Contest 1998 is an international:initiative to involve creative individuals in areal product development process, the compa-ny says. According to Heineken, it feels thatthe Internet defines many changes and trendstaking place. For this reason the second largestbeer brewer in the world has decided to invitecreative talent to "design a new beer brand."

The best design will win US$4,500, andthe creator will get the chance to be invited by

Heineken to partici-pate in a secondproduct d evelop-ment stage.

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An overview of the judges, the rules, andthe way to enter the contest can be found onthe "Design Contest 98" Web site.Contact: Design Contest 98,httpl/www.designcontest.corn

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RESEARCH TRIANGLE PARK, N.C. (NB) — IBMis rolling out Mobile Equalizer, a new softwareproduct that uses technology such as IBM'sMQSeries, Tivoli Management Environment(TME), and Lotus Notes replication to "levelthe playing field" for telecommuters andmobile users of notebook PCs.

A growing number of corporate workersare operating outside the environment of theenterprise network, asserted Julie Roberson,manager of mobile software marketing.

"We' ve developed a product that willmake sure traveling execs and field servicereps get equal access to bandwidth manage-ment, data management, and systems man-agement," Roberson said.

Mobile Equalizer extends these advan-tages to mobile workers through "key mes-sage queuing," a technology based on IBM'sMQSeries middleware, in addition to agentsfor TME and Notes.

Roberson predicted that the new softwarefor enterprise servers and remote clients willsave money for corporations, pointing to fig-ures from the Garner group pegging total costof ownership for laptops at $11,000 annually,as opposed to $7,000 for desktop PCs.

John Krachenfels, product manager forMobile Equalizer, said IBM worked with endusers and administrators to achieve a userInterface both find "very comfortable."

Mobile Equalizer's "key message queuing"features include checkpoint restart and mes-sage selectivity, along with compression; theability to work off line; and store-and-forwardmessaging with assured delivery,- Robersonsaid. If a phone line connection fails, check-point restart will automatically reestablish thelink, "without making you start it again," theIBM exec said.

Through message selectivity, the user canview a list of messages with estimated transfertimes, selecting those for immediate transmis-sion or retrieval. "You can preview the head-lines to see whether this is a message youwant to deal with right now. If there is a largeattached file, for example, you might notwant to download it„" Krachenfels said.

Administrators can opt to mark some mes-sages with "boxes around them," for manda-tory download.

Built-in agent technology for Lotus Notesprovides selective replication for Notes users.

In addition, administrators can use built-in agents for TME 10 for systems manage-ment; electronic software distribution; andactive publish-and-subscribe.

Although "administrators will set andenforce the rules," administrators can also optto distribute rules that users can select — suchas "automatically distribute software if con-nected after 7 p.m.," for instance.

A beta edition of Mobile Equalizer is slat-ed for availability by m i d -April f rombttp://wwww.software,ibm,corn/enetwork/mobile/.

The product is set for official release onJune 24, and will be available in 10 languages,Roberson said. Mobile Equalizer will comewith a developers toolkit that includes APls(application p r ogramming in t erfaces);automation scripts; and sample code.

IBM plans to add integration betweenMobile Equalizer and the Lotus PagerGateway in July. 0

Contact: IBM, http: //www.ibm.corn

• x

THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca jUNE1998 MAC ARENA gag

irtua rev i siteBy Peter Mitburn

n January 1998, we reviewed Virtual PC1.0, a PC emulator fo r t h e PowerMacintosh by Connectix Corp. To refresh

your memory, Virtual PC's hardware emula-tion methodology (as opposed to operatingsystem emulation) allows a Macintosh user torun alternative operating systems such asDOS, various flavors of Windows (3.1, 95, NT),Openstep and OS/2.

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generation of Power Macintoshes with G3processors and high-speed cache. Thesemachines offer a quantum leap in perfor-mance over previous generations of hardware(the unit 1 tested Virtual PC 2.0 on had a

Version 2.0 of PC emulator revs performance and enhances compatibility

tPowerPC 750 processor running at 266 MHzand Level-2 cache running at 133 MHz). Thesecond factor is a rejuvenated version ofVirtual PC that has been optimized for theadvanced capabilities of the PowerPC 750.

Connectix claims Virtual PC's perfor-mance tuning makes version 2.0 run 25 to 40percent faster than version 1.0 on a G3.Although 1 didn't run any formal benchmarks,

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PowarMac G3 233MMX lleshtop• Fat, upgradoablo G3-233MHzProcssor• 4ighmd drive, fast 24X8-ROM G3 / 233

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Mac users have access to a vast library ofapplications, so there are only a few specificcircumstances under which Virtual PC wouldcome in handy. The first would be the occa-sional need to run one or more custom verti-cal applications written specifically for the PC.Another scenario — which is one Connectix isobviously targeting its technical and market-ing efforts towards — is the ability to run PCgame titles that are not available for the Mac.

How it has ImprovedWhen I last reviewed Virtual PC, 1 was run-ning it on a Power Macintosh 6500 with aPowerPC 603e processor running at 300 MHz,with 512KB Level-2 cache running at 50 MHz.On a reasonably fast machine like this, most2D game titles played responsively. However,processor-intensive 3D games that useDtrectX, such as Tomb Raider and Havoc, putheavy demands on PC emulation — to thepoint where I c o nsidered the gamesunplayable. Since that time two things havehappened to improve this situation.

The first was the introduction of a new

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Game support improvesOne of the more significant enhancements-especially from the perspective of garners — isimprovement in support of DirectX and theamazing ability to reroute Windows 3Dfx callsto a Mac-based 3Dfx PCI card. Better DirectXsupport was evidenced by a flawless installa-tion of Mortal Kombat Trilogy, which was aproblematic install under version 1.0.

I could certainly feel the difference in respon-siveness between the two versions on thesame hardware. Especially noticeable was thespeed at which windows opened and closed,as well as quicker reading and writing for diskoperations. Enhanced video performance isnot only the result of running Virtual PC onfaster hardware, but also support for the emu-lation of the S3 Trio32/64 PCI card, VESA 2.0and 4 MB (instead of 2 MB) of VRAM.

Virtual PC 2.0 now supports bi-directionaldrag-and-drop support for files and foldersbetween Mac OS and Windows, as well as two-way copy and paste of both text and graphics.It now also recognizes Windows 95 long file-

To test 3Dfx support, I downloaded ademo of Tomb Raider II using InternetExplorer for Windows through a cable modemconnection. (Incidentally, browsing speedseemed to be about half that of a Pentium 166MHz using the same connection). To myastonishment, Tomb Raider II worked asadvertised through the 3Dfx card. I couldn' tget a frame rate measurement, but for themost part gameplay was fluid. However, I per-ceived a small drop in frame rate duxingenemy encounters.

With the game Havoc, I noticed a hugedifference in the performance level overVirtual PC version 1.0 on the 300 MHz 6500model. Gameplay was extremely smooth andthe previously encountered problem withresponse from keyboard input was absent.

Connectix has also made other numerousenhancements including improved remov-able drive access to popular devices such asthe Zip, Jaz and Syquest. It has also added ser-ial support for handheld organizers such asthe PalmPilot and the Rex. Sound card emula-tion enhancements include faster FM sound

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f you want to get down to basics, there arethree parts of the Internet that carry themost traffic:. the Web, Usenet, and email.

While the Web and Usenet get most of theattention, email has always been the primaryapplication of the Internet. Lately, email appli-cations have grown increasingly sophisticated,including plugins that allow for sound, dataand pictures to be embedded right into themessage. It's like sending a Web page through

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Version Number: 2.55Revision Date: November 24, 1997File Name: w32-255.exeByte Size: 1,798,265License: FreewareHome page: httpJ/www.pegasus.usa.corn/Also Available: Windows 3.x Version, Mac VersionNT Compatible: YesOne of the most feature-rich mail clientsavailable, Pegasus has multiple account sup-port, mail filtering, and much more, all forfree! Pegasus of course has its own set ofundocumented features, but like Eudora'sthese are really minor distractions from theoverall package, which is a powerful choicefor the serious email user, its filters offerenhanced capabilities that make it the bestchoice if you are on a lot of mailing lists (orhave considered setting up one of your own),

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User-friendly enhailWith all the new bells and whistles in emailprograms, there will be increasing pressure onISPs to crack down on BUCE (AKA spam), andto increase the storage capacity of their emailservers. It is a good idea when composingmultimedia email to store the images, soundsand enhancements on your Web site, andcompose the message in HTML, rather thansending graphics as attachments to youremail. You could easily clog up someone' smailbox, as many are limited to 2.5 MB ofstorage space, and not everyone reads their

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generation and sound input,Installation remains as easy as ever. If you

are upgrading from version 1.0, you arerequired to insert your Windows 95 CD-ROMto install the new drivers that Virtual PC 2.0supports.

t:onclusionVirtual PC is a fascinating technical accom-plishment that fulfills a market niche. AsApple's hardware gets faster, and Connectix'semulation code becomes more efficient,Virtual PC performance will continue to

You could send a pal a spiffy email birth-day card that ends up eating that multi-mil-lion-dollar contract they were sending theirbusiness partners! If you don't know how towrite image tags, ask before you send anygraphics. Avoid those "neat" l i t tle back-grounds in some of the newer programs-not only do they clog up your friend's email,they unnecessarily clog up the bandwidth atboth ends.

One reason why you may want to use oneof these "next generation" email clients for isspam management. Here's a handy tip thatwill work with any email program that offerssimple filters, and does not require extensivemaintenance. First, create a second in box,and call it "new mail." Then set up your mailprogram to f i lter your email address (oraddresses) into a filter that puts all mail that

There are iwo channelsthat Microsoft uses fortechnical traiuiug„ATECs Aut/tooaar Agttgkmicand AATPs. An ATEC is ™w"e qi~~geared for fast-paced training suitable for thecorporate environment where you start workingon the application right away. An AATP, on iheother hand, follows the academic approachwhere training is dispensed at a slower rate sothai you can assimilate the information well andretain it until you start working on the system,You will prefer this mode of delivery ifyoucannot spend full days on trainiug or if you arelooking for part-time training.

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In the meantime, if you have a 63 Macloaded with RAM and a TechWorks 3Dfxcard, then Virtual PC 2,0 wil! give you a lot ofbang for your buck, However, keep in mindthat your mileage may vary depending onwhich PC applications you want to run.When you take this into consideration, aninexpensive PC might be a better option foryou. Cl

Peter Miibum is a ccmsuitant with Elite SystemsSupport located in Calgary, Alta. He can be reached onthe Internet at elite.systems@shaw.wave,ca.

Other issues to keep in mindMany users have multiple email IDs, andmany are participants in legitimate lists thatmake use of recipient-suppressed heade'rs. Youwill have to add filters for these lists andaddresses as well, to ensure they do not getoverlooked when you delete the unwantedmessages in your in box. Your filter for theseparticular messages may have to take the mes-sages that come from a particular address, andplace them into the "new mail" folder, oranother folder for each list. Check the headerson your mailing lists when configuring filtersfor them. 0

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reative on erstit es istinctive

Madeline and School House Rock releases packed with activities

kitchen: open the cookbook and find the cor-rect ingredients, which will then vanish into

All of these activities mix spoken words,pictures and text in the "look, hear and do"tradition of reinforcing learning on as manylevels as possible.

The second d isc, called EuropeanAdventures, takes Madeline on an journey tofind her stolen genie and his lamp. Before shecan depart by train, Madeline must completeactivities such as getting her picture taken forher passport. Once aboard, she travels toSwitzerland, Italy, and Turkey.

Like other Madeline products, this discincludes a healthy dose of multiculturalism.Geography, word games, painting activities,sequencing and music activities all challengechildren as they help search for the genie. Kidswill have a great time printing postcards thatthey have designed.

By Jean Allen-lkeson

Madellne Thinking Games Deluxe

From: Creative WondersTel: 800-543-9778, http: //www.creativewonders.cornFor: Windows 3.1/95Street price: $54.99

reative Wonders produces its ownunique style of activities that wil lcharm kids brought up on Reader

Rabbit educational CD-ROMs. The followingare two of Creative Wonders' latest entertain-ing releases:

Bonjour! On this CD-ROM, Madeline and herdog, Genevieve, team up to tell you, "Theeswoill be a littell trickee!" as you move to amore difficult level in the latest in theMadeline series from Creative Wonders:Madeline Thinking Games Deluxe. The char-acter is based on the popular series of story-books featuring the character Madeline, a girlwho lives in Paris and speaks English with astrong Parisian accent.

What is so charming about Madeline,besides her happy and inquisitive persona, isthat the character provides a wonderful rolemodel for girls but is equally liked by youngboys. Because she roams Paris and is French,you escape the Hollywood cartoon/SiliconValley characters found in many children' seducational CD-ROMs.

Thinking Games Deluxe comes with twodiscs. The first features Madeline's school-house with entertaining and original activitiesand 30 puzzles that need to be solved. Whilethe box rates the program for children fiveyears of age and older, don't be put off if yourchild is seven or eight. The most difficult ofthe three activity levels will be a challenge foreight-year olds.

Activities include sorting zoo animals bytheir number tag (while Genevieve barksalong), and playing a matching game inEnglish, then English to French followed byjust French. The game may be replayed inSpanish as well. Another activity involvesgoing upstairs to the bedroom to helpMadeline redecorate by adding windows, fur-niture, wallpaper and carpet.

And if all this work makes you hungry,then help Madeline with a little baking in the

the oven.

. si9'

From: Creative Wonders (see above)For: Windows 3.1/95, MacintoshStreet price: $48.99

School House Rock3rd 8 4th Grade Essentials

For the older child, Creative Wonders has justreleased Schoolhouse Rock 3rd 8r 4th GradeEssentials. Like Madeline, this is.a two CD-ROM set, and is packed with 70 activities inlanguage, math, social studies and science.

Unfortunately, the social studies section isall American, but the rest is excellent and pro-vides multiple levels of play for each activity.Particularly interesting is the emphasis ongrammar and parts of speech. Entire activitiesgive kids practice on a single part of speechsuch an nouns, adjectives or interjections.

One of the unique games kids play withthis program is set in a telegraph station.Here they learn Morse code in order toanswer questions on inventors and inven-tions. They learn how to calculate the math-ematical rule to determine the correctsequence of stars. Other math games involveaddition and subtraction, multiplicationand division, fractions, negative numbersand equations. Science activities cover thefields of physics, anatomy, electricity,weights and measurements and life, earthand natural sciences.

Because kids can't spend all their time infront of a monitor, the program includes anumber of activity sheets and instructionsthat can be printed out to be mastered awayfrom the computer.

Class actsEach time I have taken a Creative Wondersproduct into the classroom, teachers and kidsalike have been enchanted and enthusiastic.While these discs are a little more expensivethan, some other educational products thathave been discounted deeply of late, they areworth the money for depth of activity andoriginality. And, of course, Madeline's bilin-gualism plays especially well in Canada. 0

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Reader Rabbit's Reading 2Reader Rabbit's 2nd CradeFrom: The Learning Co.Tel: 61 7-494-1 200. http: //www.learningco.cornPlatforms: Windows 3.1/95, MacintoshStreet price $29.99 (each)

which is best for your child?Two new programs from The LearningCo.

(TLC) illustrate the problem of choice and canprovide you with a few guidelines. ReaderRabbit's 2nd Grade offers practice and tutoringin reading, writing, science and thinking (logi-cal problem solving) for the six- to eight-year

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old demographic. Reader Rabbit's Reading 2,on the other hand, specializes in sharpeningreading skills for five- to eight-year olds. Youcan also find specialized pro-grams for math, sci- ' .

ence and writing. -F'-"' . ~r ' • •

So why not just buyone program that cov-ers it all? It depends onwhat your child needs. If;he or she is an average,student with no particulardeficiencies, Rea d erRabbit's 2nd Grade or a ":similar grade-based product ' j t 'will reinforce most subjectstaught in Grade 2 in a fun,adventure-game format. Thestoryline is a way of encour-aging kids to explore andwork through the exercises to solve a mystery:one example being a story which has yourchild and Sam the Lion helping Reader Rabbitat the Dragon's Castle. With each exercisethey gain points, with the goal being to solvethe overall puzzle while receiving tangible

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rewards along the way. Three levels of playwill tailor the program to each child's abilities.

With each release, educational softwarecompanies add new features and better ways ofteaching and motivating kids that are uniqueto computer environment. Reader Rabbit's 2ndGrade is no exception. To encourage kids toimprove writings skills, but recognizing thatthe mechanics of writing and spelling mayinhibit the overall process, TLC has put togeth-er a rather clever mix of features. Kids canrecord their ideas using the record-and-play-back property and then replay them when theyare ready to begin writing or refer back to themas the story progresses. Stories that have beencompleted are printable giving the child a"published" look like the books they read inthe classroom and at home.

If this program does all this, then why buyReading 2? Reading 2 offers more in-depthexercises on basic reading skills: phonics,vocabulary, spelling, alphabetizing and identi-fying rhymes, homonyms and opposites.Where a similar exercise in the 2nd Grade pro-gram might have four or five choices or prob-lems to solve in a particular exercise, Reading2 will have six or eight choices for each of sixor eight groupings of questions for the sametopic. So both the depth and type of exercisesin Reading 2 are much greater. There is alsoless emphasis on storyline, and a faster jumpinto the exercises.

This latter point is important for classroomuse where time is more valuable than motiva-tion. Just using the computer at school is oftena treat, but at home where computer tutors arecompeting with Tvs, toys, and hockey prac-tice, the entertainment element is more impor-tant. Reading 2 may be played on four levelsdesigned to bring kids up to a Grade 2 level andprepare them for the next grade in a gradualand non-frustrating manner.

With both programs, help'is available byclicking on the main character who tells thekids what to do. Parents and teachers can geta progress report, which is always accessibleby clicking on POP to let you know how manyexercises have been completed, at what level,and how many correct answers were made. AParent's and Teacher's Handbook comes witheach program. 0

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F er were

i 1 i' I a e IGloria Chang's top ten

Titanic-related Web sitesloria Chang is a producer for theExploration Network (http://exn.ca),Discovery Channel Canada's online

source for daily science, nature, technologyand adventure news and features that isupdated daily. She has written several storieson the Titanic and has organized a liveonline chat on the great disaster. Here areher picks of the best Titanic-related Web

9. Official Titanic Movie Site • Thissite features an archived online chatwith James Cameron, director of thenew movie Titnnic.http: //www.titanicmovie.corn

10. The Exploration Network's 11tanlc'sFeature Page • What can I say? Oursite did a great job telling the stories

of the Titanic. Well-researched con-temporary stories on the Titanic andhow it affects us today, some great pic-tures and Realvideo clips from thenew movie, and a transcript from anonline chat.http: //exn.ca/promo/titanic/

— Keitb Scbengi li Roberts

sites:

n imi e

6.

other sites.

artwork too.

Jim's Titanic site by Jim Sadeer •This is a fun, comprehensive site withhistorical timeline, facts, and passengerand crew list. It has lots of venues forchatting with other enthusiasts.http: //www.intercall.net/-jsadur/titanicR.M.S. Titanic by N i c W i lson •Wilson's site has extensive informationabout the Titanic and her two s isterships. It also has some great links to

http: //www.powerup.corn.au/-nicw/Ravensworld: The Titanic's MaidenVoyage • This site tells the short andsweet story of Titanic's maiden voyage inpictures as well as words.http: //www.ravens.net/titanic/voyage.htmA Tribute to the R.M.S. Titanic byAl Noble • No b le's site has detaileddeck plans (which you can purchasethrough this site) and lots of trivia. Didyou know the ship carried 33,750 kg(75,000 lb.) of fresh meat?http: //www.meoi:net/users/anoble/deckpl.htm

5. RMS Titanic Inc. • This is the compa-ny that has exclusive rights to recoverartifacts from the ship. The company'ss ite has a good explanation of howTitanic artifacts are restored — if youdon't mind the constant reminders tobuy memorabilia from them.http: //www.titanic-online.cornEncyclopedia Titanic by PhilipHind • Organized like an encyclope-dia, this site has a short description ofevery passenger on the Titanic as wellas the lifeboats they were in. Original

http: //www.rmplc.co.uk/eduweb/sites/phind/home.htm

7. R.M.S. Titanic by D. Clarke • I fyou' re a visual person, this is the site foryou. Lots of beautiful original artworkwith a complete outline of events.http: //home.interlynx.net/-dclarke/Titanic. html

S. Florida International Museum • Inassociation with RMS Titanic Inc., thissite has a picture gallery with artifacts

http: //www.floridamuseum.org

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Weavin ou r own We site: Part XXXIIIAn introduction to CSSZ

I

By Keith Schengiii-Roberts

I

• •

I

• •

JI hone Us t©clctlf' r - ®

•A

ver the past few years, Webmastershave had to deal with an increasingnumber of tags and attributes as

Netscape and Microsoft added new features to

Camenae ecconnte henellt ftInn the follool te',:1 user' to IirIe ratio

, 5 K Dial-up access

3MBp rs n

-mail

t

a dres included

. Nose(up fee

their browsers. Much of the drive to provideWeb authors with proprietary tags has beenspurred by Web authors' desire for better con-trol over the layout of elements on a Web page,

!

much like what you would get with desktoppublishing programs. In an attempt to keep thesituation from getting out of control, theWorld Wide Web Consortium (W3C), proposedthe Cascading Style Sheet (CSS) specification inan attempt to head off the introduction ofeven more tags by making them unnecessary.Though all of its elements have not been uni-versally adopted, CSS has had its share of suc-cess. Now from the W3C comes CSS2, a newspeclficatfon designed to work in conjunctionwith the previous version of CSS (now calledCSS1) and add to its capabilities.

CSS recapThe original CSS was an attempt to return someof the logical structure back to HTML. CSS1 is apowerful tool designed to address the needs ofWeb authors who want greater control over thelayout characteristics of the elements on a Webpage, but not the way in which non-layoutcharacteristics function. Using CSSl, Webauthors can do such things as specify the size oftext, add indents, set margins, position ele-ments in absolute terms, and use units of mea-sure like inches and centimeters to alter tag dis-play. CSS1 can also be used to create a distinc-tive style for an individual Web page or for a setof pages, create cleaner-looking code by reduc-ing the amount of formatting tags needed on aWeb page, and much more.

CSS1 can be used on a Web page using a com-bination of the <STYLE>, «SPAN> and <DIV> tags(or the STYLE attribute twinned with the CLASSattribute). A typical code example that uses CSSin order to change the appearance of bolded textin a Web page could look like the following:ore information

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<HTML><HEAD><STYLE>B.FUCHSIA (COLOR: FUCHSIA; FONT-SIZE: 32 PTIB.LIME (COLOR: LIME; FONT-SIZE: 18 PT; FONT-STYLE: ITALIC)B.NAVY {COLOR: NAVY; FONT-SIZE: 18 PTJ</STYLE></HEAD><BODY><8 CLASSmLIME>Welcome to some italic, limetext! </P><P><8 CLASSmFUCHSIA>Now for some large, fuchsIa-col-ored text! </P><P><8 CLASSmNAVY>This text appears in a large-ish,navy-colored font.</P></BODY></HTML>

The characteristics of several different vari-ants of the bold (<8>) tag are set at the top ofthe document, and are used in the body of thedocument. The code is easy to read and under-stand, and consequently easy to write. This iswhat has made CSS1 a popular tool amongmany Web authors, as it provides the power toprofoundly change the way a Web page looksin a way that is easy to implement.

Introducing C$$2CSS2 tries to expand upon the features intro-duced in CSS1 by adding a number of new fea-tures. These additions to the existing CSS1specification incorporate some of the multime-

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dia elements — particularly those dealing withsound — that were missing from the first CSSspecification. CSS2 includes support for suchthings as "aural" style sheets, downloadablefonts, support for paged media, enhanced posi-tioning elements and more powerful selectors.

The introduction of aural style sheets(information that tells the Web browser howa page should sound when read) is probablythe single most innovative concept intro-duced in the new specification. Aural stylesheet information in a Web page is designedto tell a browser how the text on a Web pageshould be interpreted and read by some sortof speaking device. In large part aural designis there to aid the blind, but has other usestoo, which will likely have important applica-tions for mobile computing. Aural style sheetscould read out a page while you a user is dri-ving, or other instances when the user's handsand eyes are otherwise occupied.

Many of these new elements can be used inconjunction with standard HTML tags, modi-fying their aural behavior. CSS2 enables you tocontrol such things as the rate at which thetext is read, the pitch and brightness of thevoice, and even when to spell out acronymsand how to read dates. It is even possible tospecify the "sex" of the voice through the useof the VOICF;FAMII.Y attribute, as the follow-ing CSSZ code demonstrates:

H1 (voice-family: narrator, male)P.part.cyrano lvoice-family: nasal, male)P.part. rosalind (voice-family: breathy, Iemaiel

As this example demonstrates, it will bepossible to set how your computer will readvarious types of works in sophisticated ways-the stereotypical monotone computer voiceheard in old science fiction films depicting thefuture obviously didn't count on CSS2.

While a Web page may look great on yourcomputer monitor, it may not look so greatwhen you print it out. The introduction of the"paged media" concept in CSS2 tries to over-come aspects of the Web that do not lend them-selves well to other media types such as printedtext. The paged media components of CSS2 willallow a Web author to determine where suchthings as page breaks occur when a page isprinted. Web authors will set divisions both onthe Web (onscreen) and off (printed). Headersand footers can be set for the printed page, ascan the choice of landscape or portrait mode,and where crop marks should be displayed,Control even extends to determining how leftand right pages should be printed, allowing theauthor to set different margins for each side, asthe following code example demonstrates:

@page:right Imargin-left: 2cm;margin-right: 3cm; I

@page:left Imargin-left: 3cm;margin-right: 2cm; I

This structure makes Web pages more"print friendly." Media support under CSS2does not stop with print; it can also be set forother media types as well, including Braillereaders, WebTV devices, small handheld com-puters and more.

Font characteristics are also expanded inCSS2. Using CSSI you ran set the size, typeand color of a font. CSS2 goes further byallowing the Web author to specify more pre-cisely the type of font to be displayed, by pro-viding information the browser can use inorder to find a closer match to the fonts pre-sent on the user's system. CSS2 goes even fur-

ther than this, providing the browser withdownloadable font types if a font specified ona Web page does not exist on a user's comput-er, so the Web author can specify exactly whatfont should be displayed. This new mecha-nism also supports Unicode, making it mucheasier for Web authors to add characters fromnon-F uropean languages.

CSS2 also extends the types of selectorsyou can use in a Web page. Instead of merelychanging the way a bold tag appears on a Webpage, you can select how a single word ran be

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displayed whenever it appears on a Web page.This can beaccomplishedby adding an "equalsign" or an "almost equal" sign to your CSScode, as in the following example that high-lights the words "trademark" and "copyright"whenever they appear in a page:

A [HREF='trademark'] ( color: navy )A [HREF-='copyright, registered, copy'] I color: red }

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ways they can shape and craft their Webpages. However, it should be stressed that atthe time of writing none of these features canbe found in the popular Web browsers. It maytake a while before CSS2 catches on in a bigway, since many of these changes rely on thebrowser manufacturers to add significant newfeatures to their products. Q

Keith Schengili-Roberts welcomes any comments,suggestions or HTML tips and tricks you may have.You can email Keith ab robertsk@wave.home.corn.

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Even if you only create a document occa-sionally, you can benefit from using a tem-plate. By using the resume template in yourword processor, you can create an impressiveresume more quickly than if you designed ityourself.

Templates are often based on good basicdocument principles, saving the user a lot oftime trying to find out what works and whatdoesn' t. If everyone in your office has theirown idea what looks "good" it's likely that thedocuments leaving your office have little in

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time when you create documents inyour word processor, spreadsheet, pre-

sentation or desktop publishing (DTP) pro-gram. This month we look at using templatesin your word processor. You' ll find many ofthe concepts discussed apply equally to yourspreadsheet, DTP and presentation software.

What ls a template?A template is a special type of document thatcan contain text, page settings, styles and arange of custom settings and time-savingfunctions. A template for a memo would con-tain the basic text common to all memos,such as the words "Memo," "To," "From,""Date" and "Subject," as well as custom tabstops.

Using this template saves you from typingthese same headings and setting the tabsevery time you create a memo. More complextemplates may include automation features,special toolbars, short cut keys, custom

Templates save time,provide consistency

T emplates are handy tools for saving

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Even docelnents you create infrequently, ssell es 6fdaume, can ba created more easily using 9 tem-plale such as this one from Word 97.

~ ~ • ~

~ g

Templates ln Word 91Word 97, like most programs, allows you tocreate a new document based on a templateby selecting FicE, New and selecting a templatefrom the variety grouped under a number ofdifferent headings, including Letters andFaxes, Memos, and Reports. Select a templateand click Ok. gf you select the NEw button onthe Standard toolbar you aren't given theoption of selecting a template.)

When you create a new document basedon a template you' ll see the usual editingscreen together with any text and other for-matting contained in the template. You canwork on the document as you would anyother, adding and removing text and chang-ing any of its settings. The fact that your doc-ument is based on a template does not alterhow you edit it. It is saved like any other doc-ument too. The template itself will not bechanged by anything you do in your docu-ment — this is what makes them so useful-which allows you to use them over and overagain.

Altering templatesTo alter a Word 97 template, create a new tem-plate based on the existing template by select-ing FILE, NEw, select the template to alter, clickthe TEMPLATE option button, and click OK.Make changes to the template and save theseusing FILE, SAVE. In the SAve As dialog box

Continued on page 124

Worse still, where there are no standards,there is potential for important informationto be omitted or removed to your company'sdetriment. A missing disclaimer could exposeyour company to liability and a missingphone number could cost you a client if youcan't be easily contacted.

Templates allow you to impose "rules" orstandards stating what a document will looklike and what it will contain. Your employeesdon't have to reinvent the wheel each timethey create a document and the person whoreviews it can be confident that it will containcertain information. In addition, the unifiedlook of documents and correspondance sentto customers and suppliers helps give yourbusiness a professional polish.

Finally, templates are an excellent tool forcollaborative projects. For example, when youare creating a large document such as a report,create a template containing all the requiredsettings. Give this to everyone working on theproject and when you put together the differ-ent parts they will fit seamlessly and won' trequire reformatting.

Where to find templatesMost programs come with a number of built-in templates for documents like memos, faxes,letters, reports and business cards. Some ofthese are suitable to use without change butothers may need to be customized before youcan use them in your office. For example, youmay want to add your company logo anddetails or remove unwanted text. There will betimes when no suitable template exists andyou may need to create your own either start-ing from scratch or based on an existing doc-

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Ben Sawyer wrote the Ultilrlate GameDeveloper's Sottrcebook, and both Alex Dunneand Tor Gerg are editors at Game DeveloperMagazine, so they know what they are talkingabout. The book begins with a frequently askedquestions (FAQ) section that deals with suchthings as trends in the industry, developmenttools, available platforms to market to, and theappropriate programming language to use.After reading this section, you' ll know if work-ing in the computer gaming industry is for you.If you feel you passed muster and decide toread on, the rest of the book will open youreyes to the breadth of the game developmentindustry and what's needed to succeed in it.

The book is divided into two main parts:game development and the business of com-puter gaming.

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The second part of the book takes a look atthe more mundane but highly practical aspectsof getting a game to market. It discusses con-siderations, such as defining your audience,

Continued on page 124

and strategic war games. They discuss the dif-ferences in 2D side-scrolling games and full3D point-of-view polygonal display. This sec-tion also contains information to help readersthrough the process of creating a game, suchas how to detail a plot line, creating character"bibles" that profile the nature of the protago-nists, and the underlying story and structurebehind the game.

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Came developer's guideContinued frow page 722

and how to get the most coverage from thegaming press. The book even tells you how toget venture capital for your fledgling firm andhow to hire good people (or conversely, whatyou have to do in order to be considered a"good hire").

You will also learn how to properly protectyour ideas, and how to negotiate contractswith software publishers and distributors. Inshort, it outlines the basic business principlesfor making your company grow.

The last 200 pages of the book are devotedto listing game industry resources, whichinclude other books on the subject, developertools, software publishers, and venture capitalfirms. The CD-ROM that accompanies the

try resources (essentially a duplicate of thecontent of the last 200 pages of the book), var-

Templates save timeContim<ed from page 720

select the directory you want to save yourtemplate in and give it a name with a .dotextension to identify it as a template file andclick SAVE. The original template will beuntouched and your new template will incor-porate the changes you have made.

Creating a templateYou can create a template from any existingdocument or from scratch. To create one froman existing document open the documentand remove any text that should not appearin the template. To create a template from

book contains a searchable database of indus-

scratch simply open a new blank document.In either case make any changes to marginsand page settings and add or alter the styles tosuit your needs. You may also add text orimages to your template. When your templateis complete save it using FILE, SAYE As. Fromthe SAvE As type: list box select DocuMENTTEMPLATE(".dot) and select the directory tosave it in from the screen list (each directoryis one of the template groups you see whenyou select Fil.E, NEw). Give your template aname and the extension .dot and click SAvE.Your template will appear in the dialog boxwhen you select FiLE, OrEN and will behavelike any of Word's own templates,

ious game development tools including SGI'sOpenGL, and demos of other packages.

Whether it's finding capital to start yourown computer game company, how to hirethe right people, or how to deal with the basiclegal issues game developers face, it's all herein this comprehensive book. The only com-plaints I h ave about Game Developer'sMarketplace is its organization (some chaptersseem to be in the wrong section, like the parton input devices in the industry section), andthat the last 200 pages seem to be there tobulk out the book. But that aside, if you aretrying to find a job in the computer gamingfield or want to start your own game compa-ny, this book is worth the investment. 0

Rating:Information content:* * * '

Readability: " *

Intended for. IntermediateOverall Rating:* " '

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document. Select the l)I I ADIT button and then

free stuff!You' ll find additional templates on yourOl'fice 97 CI)-ROM in the Valupack folder. Touse these, copy the folder containing the tem-plates into the folder on your hard drive thatcontains your Word templates (generally'tklicrosoft Ofi'ice Yl'emplates).

You may also I'ind additional templates fordownloading on Microsoft's IVeb site at:http: //www.microsoft.corn/word/wdenharch.asp. 'I hebest way to find out more about templates isto use them. Browse the templates available inYoul' word I)focessof, allcl you' re sure to findsome that will be useftll.

The templates you already useIf you use a word processing program you areprobably already using a template. Ivlost pro-grams have a default template that is used ifyou don't specil'y another tetnplaie.

Word 97's default template is Normal.dotand Wordperfect 8 uses Wpgxx.wpt (where xxis the language code, and"ce" being CanadianI:.nglish), The default template gives you arange of settings that may include the fontface, size and color, the paper size and mar-gins, and tab settings,

In some instances you can change the set-tings in your default template. One handychange is to increase Word 97's default fontsize.'I'o do this, select I:oltstAT, I:oar, select theFoxrl tab and choose the size and any otherfont settings you want to apply to every new

select the Yes button when you are asked ifyou want to change the default font. 'I'hischange will apply to all new documents basedon the default lemplate.

Corel WordPerfect Suiteand Lotus SmartSuite templatesWordl'erfect II ships with a range of templates.Create a new do<wntent based on one of theseby selecting I:II.I:, Nltv, select the Cltlcvrl. Nl.wtab, choose a template frotn the list and clickCreate. Edit and save your document as youwould any other docurneltt.

'lo create a template from scratch or froman existing documenl first select I'Ice, Nlw,select the Cttr:ne Ntw tab, select Orrloxs andselect Clt>,ne Wl' TI-.IIIIATt. At this point, tocreate one from an existing document, selectI,'Aelrl, I'II.F. and select the existing documentand click Insert. In either case, make anyother changes or addttions and save yourtemplate using FII.I., Satl. In the Satl Ttvtt tartdialog box give your template a I)ls<:Ru TIDE, aTe/III.;el: NASN and SeleCt the Trit/I.ATe Gr&OUVit will appear in and select OK.

I:.dit an existing telnplate by selecting I:lt.l:,Nrtv, select the CRlrnl Nrw tab, select thetemplate to edit, select Ol nous and select EotTWP TI:stllarl.. When you have made thechanges to the template, save it as you wouldsave a new template, You can download freeprojects for (Vordl'erfect 8 from the Web at:http: //www.corel.ccm/products/wordperlect/cwps8/freebies,htm. SmartMasters in Word I'roWord I'ro'stemplates are called SmartMasters.

'I'o c reate a document based on aSmartMaster, select Fu.t:., New Dot..UMS/vT, selectthe "Create from any SmartMaster" tab, selectthe type of SmartMaster to create and thenselect from the available I.ooks For yourSmartMaster and seiect OK to continue.

You can create a SmartMaster from anyexisting document by opening the documentyou want to make a SmartMaster. Create onefrom scratch by creating a new blank docu-ment or adapt an existing SmartMaster by cre-a ting a new d ocument based on t h eSmartMaster to alter. In all cases, make any

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changes to the document and save it as aSmartMaster by selecting Fllr, SAvr. As whenyou' re finished. From the Stvl. Ilv: list boxselect the SmartMasters' directory (generallythis is: Nlotushsmastershwordpro), from theSave As type: list box select Lotus Word ProSntartlvlaster ('.MWI'), type a filename with a.mwp extension, type a description for yourSmartMaster and select Savr.. Select the desired

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options from the Save as SmartMaster Optionsdialog box and click Ok.

SpreadsheetsIndustry pundits estimate 60 percent ofspreadsheets contain errors. Given thatspreadsheets are most often used for finan-cial calculations, this figure indicates a possi-ble threat to the financial viability of yourbusiness.

If you regularly use spreadsheets to makecalculations central to the financial health ofyour business (budgets, invoices etc.), you aretaking a risk because of the possibility of'errors in these worksheets. A spreadsheet tem-plate can help eliminate errors that would beotherwise hard to locate. You can build for-mulas into a spreadsheet template so you arenot relying on users, and you can protect thecells containing formulas so they can't beaccidentally or fraudulently altered or delet-ed. Using a spreadsheet template will savetime. I:.mployees using it will only have to fillin the details, not write the formulas for thecalculations.

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Styles and templatesStyles are an important addition to your tem-plate. Styles are a way of applying a number offormatting options to text in one step.

For example, if the first level headings of areport are in Arial, 14-point, bold, flush lefttype with 12 points of space before and threeafter, it will require a number of steps to applythese to every heading.

Instead, you can create a style by givingyour heading format a name and applyingthis style to any heading in one step instead ofmany. You' ll save time and ensure that everyheading is formatted identically. In addition,if you later change your mind and decide touse Times New Roman instead of Arial, youcan make a simple change to the style and allthe headings will be automatically updated.

Next month we' ll look at using styles inyour word processor. ~J

Helen Bradley is a freelance journalist with extensiveexperience in the use of computer-applications toimprove office productivity. She can be contacted athelett©journalist.com.

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ALPHA/NT USERS, a forum for DecAlphaand WindowsNT. 'Only speed freaks needapply.' Contact: cromezulu©lglobal.corn,voice (416) 5684087CAMBRIDGE CLONE CLUB meets every 3rdWednesday evening, 1111 Lang's Circle,Cambridge ON, N3H SE6 or e-mail WALK-EROpgg.mcdermotl.cornCLUB MAC meets second Tuesday of eachmonth at George Brown Cogege's CasaLorna campus, 160 Kendal Ave. Toronto, inthe auditorium at 7 p,m. Call the 24 hourinfo line at (416) 462-1702or the FirstClassBBS at (416) 462-2922 Visithttpy/www.hookup.net/-clubmacCLUB CUBASE, a torum for Steinberg users,meets the last Monday of each month atTrebas Institute, 410 Dundas St E at 7:30pm. Call (416) 789-7100COMPUTER TRAINERS' NETWORK meetsthe first Thursday of each manth at MetroHall, 55 John St., Toronto, ON. Call (416)

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local Liaison at (416) 362-8556. Free under-ground parkingIRMAC (Information Resource ManagementAssociation of Canada) offers meetings onissues concerning Data Warehouse,Modelling, Information Planning etc.www.lRMAC.ca or via info@IRMAC.caKAWARTHANET USER GROUP. Primarilyconcerned with helping each other to getthe most out of the Internet. Write to POBox 183, Bobcaygeon ON, KOM 1AD; Call705-738-4578; Email tonyc©kawartha.net.PEAT (PSION Enthusiasts Assoc. ofToronto) meet 2nd Wednesday, monthty, at6:30 p.m., Metro Hall, 55 John St at King,3rd Boor, (416) 535-1S99. ext 3.PERSONAL COMPUTER CLUB OF TORONTOPCCT) meets 3rd Tuesday of each month atpm, North York Memorial Community Hall,

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43 HO MaMte/Master/Wp ........ M89t)3/S4.da teton Ier. VModem,... Sde/189ttMb 5DSAM,,.................. 179I4' AO( 5vga Qr, tton...,,....... )199IS" AO( svGA Qr, Moe....,....... SzdeIntel tagNkiX fysrerx, Intel TX, SllN (ache,IdMa Mw, IA4Me fl., l.lqe HO, lix (0,Idbit 1/C rpkrr, )Mb yII Video, 14" )vga Qrtton„kb, souse........, . . . . , . . . 5999Intel tl.lBNNr Syrtere. Intel 449LX, 511K(ache, tlalb Ram, 1.44MI fl., 4.3Ga HD, Mrtg, tdbit 5/C, rakrr, 4Na agt Viden IS'Syga Qr laos., kb, mouse........., $1499Upgrade tld/486 to yerrtiuer 1OOMMX, tdtoleer, tata video....,... . . . S3 99

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104-1208 Lawreeee Ave. East BVPCOMPUTER PARTSgpgredr (Rir tor 484 II/8; Ma log 345/SV MS.484 lgg 3.45/5Y 535. Both vthrrr sink d veli res.IJN H 522. Idbir Sarrd mrs $20. flatODEM14.4/283 SI5/535. Smm rixrrrnrr 515. Igtl 7dgtart lid 575. I5l IDE Cant 57. PCI lgf Cont w/eriw acaMe 320. VGA urd 2 Mt 51 & Kl 53 Vrrgr 2MS/em545/sag. 58f log trg 8 N/I 590. Isa M/a 525.Serial miler M. hrf IDE (irkle M. SCSI tablesiiielr/ikxs 53/54. INIDOX 515. darer 5 515. M61fIIgtgg/lrf Ve 540. Turbo aurmbfw a Debug Vt 550,erNiiia 1st lid. 2ggtm - Isa. Nrtrcapr books 40 eehag. Brreixiir xer equrp fir rirk.

AMIGA 4000-040 +1950 monitor also partsfor Amiga call after ?pm 283-5330.AMSTRAD "Antique" personal computerword processor. PC8256. 19S7, completelyfunctional, with keyboard, monitor, pnnterand user guide. Includes CP/M Plus, Dr.Logo, and lunctions in Basic. Offersv 514-481-9008 or email coltalqkinternaughts.ca.cD R0M 2x kit $40. Phillips 16bil soundcard $40 Cd rom 4xkit $65- all new neverused 416-281-4617.CHILDREN'S EDUCATIONAL computer withcolour printer 8 monitor. $399. Days 905-712-3931.

COMPUTER FLEAMARKET Every Sat & Sun.Computer & Pans. rDD, HDD, Mem, M/8,Video Cards, Pnnters, Notebooks, etc. 4181Sheppard Ave., E Both fiE-25 (at corner ofMidland). Scarborough. Weekends Tel 416-S17.3385, Weekdays 416-297-1800.CPU PENTIUM 166 mmx, 280m hdd $150.Mark 690-1751 after Bpm.HP DESKJET 1600cm ps level 2 thermalinkjet color printer with jetdirect networkcard I2552a. PC & Mac. $1250. 416-921-1639.HP LASERJET 5L, ext wty $250. Hp Deskjet1000c bal 4yr exl wty $425. Bill 905-665-7166, 905-6264)63LHP Laserjet 5p, 6ppm, 1200dpi, mint, org.box & manuals, page count 3850. Ask $575,Mike 905-508-6848.HP41CV+PRINTER hp48sx+printer lots ofmanuals & extras 905-712-2373.HP?475A SPEN plotter, 11x17 paper, $125.HP7550A Bpen plotter, paper tray etc. $265.Call 905-884-9217.IBM LEXMARK 1039-10rps laserprinter10ppm; 600dpi. Manuals; duplex; legal.$950. Toner $85@461-8444.IBM Think Pad Power Series 820 Power PC.Please call (416) 599-9745.IBM-2XCD-ROM, works well- $35, obo.Sanyo- 16xcd-rom never been used superdrive $75. obo. 416-975-5342,INTEL 486-OX33 cpu & motherboard, 8megs 30pin ram, w/ manual, vlb slots. $25.obo. Mike 416-266-8280.INTEL 486-DX66 cpu & motherboard, 8megs 30pin ram, w/ manual, vlb slots. $49.obo. Mike 416-266-S280.INTEL P166MMX w/heatsink & fan, Asustx97-e w/51 2kb cache, and 230w mid-towercase for $250. Call Mike at 4124226.INTEL P200MMX 64mb mern 3.2h/disk24xcd sound64 spkrs 56modem 15svgamon 4m-video scanner 416-28&6548.INTEL PENTIUM 133 cpu & motherboard,32 megs 72pin ram, pci slots, 168pin dimmslat, 512k cache. $260. obo. Mike 416-266-8280.ISDN BITSURFER Pro (hllotorola). For sale$400. only. Call 905-542-7544.LAPTOP CANON Innova notebook 350cdmodel 100 mhz 24mb ram cd rom 2.1 gb hdpcmcia modem $1600. 406-5152.LAPTOP; Canon bubblejet printer (BJ10ex)in great condition; $200arneg; Catherine@416-929-1267, daytime & evenings.MAC DAYNA mini etherprint. Ethernet tolocallalk, Supports 2 devices. New in box.Lifetime warranty. $225. 416-921-2563.MAC POWERPC 7100/66 8/500; Apple 14"color, kb&ms $1125. New Apple muitiscan15" color $400. 461-4168.MACINTOSH 12" colour monitor looks goodon 5" stand $99. 783-0224.MEMORY 4x4mb (30pin) 60ns paritysimms. 3-chip. $90. 416-281-8895.MICROPOLIS 4.0GB scsi hard drive, $390.Email yclhwcn.org.N64 +MEM card +ctrl extension $150. Callany time 544-9328.NEW EPSON printer (defected) dot matrix$20. McFee antivirus $20, Call 416-489-2032.NEW HP6P Laser, true 600dpi; Sppm; extratoner cartridge; excellent for bus/home;$850. Hugh 905-775-6248.OKIDATA LASER model 410ps new neverused $350. PCI (scsi) adaptor 68pin (wide)new $200. Firm 281-4617.OKIDATA LASER model 410ps- brand new-top quality $350. Never used 416-566-1143.P100 256CACHE 16mb 1.7gb d:212mbTape dr cdrom 14.4int scard vcard kybdWin95 $750. pgr. 416-4484)873.P133,32MB,1.?gb,16xcdrom, kybd, spks,fd, 33.6 f/r/m. Asking $1100. Samir 416-412-1609.P166MMX 96m ram Asus TX 24gig128bit+3Dfx sony 15 33.6 sb64 24cd. Tonof software- call Sebastian 905-2774304.P200+32MB SDRAM, 2gb hd udma.24xcdrom, 3d 16bit scard, 33.6 f/d/vmodem, 14" monitor tlx. Call Joe 905-338-6724. $1000. obo.PANASONIC High resolution (640x480) dig-ital camera w/image editing software. Selftimer, 96 pics capacity, removable memcard, cable to connect to PC or TV $350.Email yc®hwcn.org.

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PCI (SCSI) Adaptor 68 pin (wide) new $200.firm 41 6-281-4617.PENT75, 1 gb hd, Bmb ram up to 75, 15"mon, 4x cd, 14400 fax modem, spkrs.Win95, MS Office $1000. 967-0675.PENTIUM 100mhz, Bmb, 270mb hd, 1.44fd,2xcdrom, sound card, modem, mini, vgacolour $490. 416-281-1342.PENTIUM 133 complete system $850, 14"colour monitor $100, Pentium Motherboard$55. and 486dx4/100 cpu $45. obo. Ed 416-778-8145.PENTIUM 133 minitower 16m 1.28g, sb16,Sxcd, 14svga, kybd mouse $800. Fred 416-291-3747.PICASS02 24bit gfx card for Amiga com-puters. Call 905-450-7912.PILOT 512K organizer and Palmpilot snap-on modem for sale. Internet, fax, and termi-nal capable. Both $300. Pager 426-4977.PIONEER CD Rom changer drm400 doublespeed, 6 disc cartridge, software. PC & Mac$1?5. 41 6-461 4)631.POWER MAC perf. 5200, 24/500 includingQuark, Photoshop, illustrator, Pagemaker,Freehand, Painter and much more. $1800obo, 905-770-7461.QUANTUM 275mb hard disk scis $65- new416-91 8-1 430.SCSI CARD, Adaptec 1540c with BIOS,cable, reasonable offer, bazlur@yesic.cornor 416-236-5147.SCSI HARD drive 1.6gb, dec, 5400rpm, rea-sonable offer, bazlur@yesic.corn or 416-236-5147.SCSI-2 CDROM 16x, NEC $150. Emailyc@hwcn.org.SEAGATE Hawk scsi-2 hard drive 5.16gig,seek time 9ms $370. Email yc@hwcn.org.SMART-UPS 2200 net by apc; brand new$1250. Value ask $S00. 9054)82-2913.TRAVAN TAPE cartridges for sale: 4 unused,factory sealed. Asking $100. Phone or fax416-413-1698.TRENDWARE Trendnet TE910 high perfor-mance 10base-t ethernet hub. 8 utp + 1bncports. $S5. 921-673S.UPGRADE YOUR 486 to 486dx266- brandnew cpu- only $20. Call 416-566-1103.Wager.US ROBOTICS 33.6 fax modem with cosoft-ware and manual sell for $65. Call 416-566-1143.VGA MONITOR $50 4S6 system $200 386complete system $50. Tel: 416-399-2688.WESTERN DIGITAL 1.6 mb hard drive. GVC28.8 exL modem $110. Mag 14" monitor.41 6-5624694.YAMAHA CDE II, 4xs external scsi, $350.905-528-7190.

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ACCPAC+ ver 5.1, 9 modules ph905-683-5849 after 6pm ask 4 Joe.ARABIC SOFTWARE $15. Arabic 386 $100.Arabic 486 $200. 416-630-1282, 295-7771.AUTODESK AUTOSKETCH unopened ver.598, 905-712-2373.CARMAGEDDON $35, postal $30, Diablo$35, MK trilogy $25, GTA $30, w/boxes,Rick after 6. 416-621-5S10.COMPUTER STORE closed: software,video games, books, accessories etc.Prefer to sell as a lot. Call 905-608-8957.COREL DRAW 6 Unleashed book, softwareincluded. $20. Call 416-256-0017.COREL DRAW v3 brand new on CD withman. Great clipart- sell for $30. 416-566-1143.

! BUDGET WEBDESIGN 416-406-5675.$4 CD to CD $8 HD t o HD. 416-298-2636.A1-Web Page Design Special $49. 17 yrs inGraphic Arts. 905-270-8209 ex 3108.njphunterqgecho on.net.BUSINESS SERVICES: New incorporationsand business name registrations, monthlyaccounting and payroll $75+, financial state-ments, taxes and appeals. VISA accepted.FREE CONSULTATION. Pickup/delivery oron-site. 416-7294)275.CD - CD Serving Miss. Etob, Gram. 15th CDFREE. From $10. 457-9311/P 416-501-3850.LOW-COST Onsite Computer Support.Problem solving, Upgrades, Custom built,Tutoring, Configs, ONLY $30/Hr! ExperProfessional. Call DeLand ONSITE 905-451-2569.

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THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.ca JUNE 1998

T00 M HOICES?ClASSIEIEJJSCORELDRAW3 new $40. CD-Rom 2x $35.sound card $40. Comptons Ency $10.416-281-461 7CORE LDRAW3- new $35. Nortonantivirus4- $40. 2xcd-rom kit-new $35.Sound card $40. 281-4617.CORELDRAWB full $90. Choy 905-277-9597.CROC $35, Links LS 1998 w/vol.4 and D.Love IH $50, Norton Utilities 2 $40, NortonAntiVirus 2 $30. Mike 41 2-0226.CURTCALL for Windows, presentationtitling, video paint, slide show and sound 8,music $50. Call 416-256-0017.HOUSTON TX motherboard with Intel txchipset. never used. Asking $80. Phone416-994-6860 and leave message.MICROSOFT CDs: Works + Money 3.0,Publisher, Bookshelf'94. $10 each call MM905-886-7762.MICROSOFT VISUAL C++ Ent full cd ver 5,$450. Microsoft Visual J++ Pro Full cd ver1.1 with Mastering Visual Jyy cd $130.416-544-8730.MS OFFICE 97 pro $60, Windows 95b $40.and Corel WPB $60. Call 718-2466.

MS OFFICE PR097 $ 9 0.kchoyeacessv.corn.MS VISUAL Basic 4.0 pro upgrade CD.$79. Call Guru 416-421-2591.NORTON Anti-virus 4- new, never used$40. Also PC to TV new $85. 281-4617.NORTON Anti-virus v,4 on CD forWin95/NT- brand new-paid $80- sell for$40. 416-566-1 143,NOVELL 4.1.2 user $40, windows 3.11$45, micro house tech library $200,smartsuite, others. 767-8809.OS2/WARP ver.3- $60, Borland C++ withall manuals 420, Paradox- $10, BorlandC++ for OS2- $10. Windows 3.1- $25.Siva 431-5754.QUARK4 Photoshop4 lllustrator7Pagemaker Corel8 MCSE A+ PC or Mac.Call 905-628-9485.QUARKXPRESS40 P h otoshop40Autocad14 MSOffice97pro. 3Dmax. Adobelllustrator7 416-652-0804.QUICKTAX 97 Final version. $20. 416-265-641 8.SELFSTUDY FOREFRONT mcsetransanders t'300. Visual Cy+ 5,0. Ent. Ed.

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COLLEGE STUDENT needs a computer.Donation of any PC386 or newer will beacknowledged 905-785-7907,EARN A TAX receipt for your eqipment. TheOpen Bible Church needs computer equip.ment for a skills training program. Cag uswith your donations at 905-602-1317 or fax905-602-1290.EXT. HD 500-1 gb or 17" mon or 3D acclsohanehome.corn or Richard@idigital.net.

10th FIRST Conference and Workshop onComputer Security Incident Handling andResponse. June 22-26, 1998. Monterrey,Mexico. Visit www.first.org/work-shops/1998/,

HARD DISK, monitor and memory wanted.Pis call 778-8721.MCSE & A+ book for sale very cheap. 416-347-5563.PRINTER donation (or one very inexpensive-ly priced) sought. Call Leo or Juli (416)538-3469.WANTED: AST Powerexec 386/25 sl ram andaccessories. Call Kevin at 905-428-0743.WANTED: VOICEFX multiline software v.3.10for Win95. 800-299-9945.WIN95 on 3.5 disk 416-630-1282, 295-7771.

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jUNE 'I 998 THE COMPUTER PAPER GREATER TORONTO EDITION www.tcp.cagg TNE LAST BYTE

Iy Jeff Evans

ell, it's official, sort of.Internet addiction exists.Something mil l ions of

disgruntled spouses, t eachers,employers, and other "significantothers" of compulsive Internet usershave long suspected is true: theWorld Wide Web has spawned anew breed of substance abusers.

Info junkies. Surfin' slaves. Chatchuinps. MUD mania c s.Onlineaholics. Innum erable"wired" men and women are so inti-mately dependent on a regular datafix that they display the classicsymptoms of the addict, with all thepersonal, social, economic and evencriminal costs of addiction.

This is the thesis of a new book,Cuiight hi Tlie Net, by Dr. KimberleyS. Young, an assistant professor ofpsychology at the University ofPittsburgh. Far from being an exer-cise in pop-psych exploitation, thisbook is a calm, compassionatedescription of a growing social prob-lem, and a prescription for helpingInternet addicts recognize and mod-ify their behavior.

A cry In the darbYoung wrote Caught In The Net afterthree years' study of Internet abuse.She was spurred to investigate thephenomenon by a call for help froma friend whose husband's constantInternet use was eroding their mar-riage. Her friend claimed, "He' saddicted to the internet." Young'scuriosity was stimulated and shebegan to pick up on other referencesto Internet obsessions in the media.Devising a variety of techniques totry to gauge the real nature of theproblem, Young started compilingdata on the phenomenon.

She started with a simple ques-tionnaire on problems resultingfrom overuse of the Internet inNovember 1994, which she postedto Usenet groups. Within a day,dozens of responses began pilingup in her email box, posted by peo-ple who were concerned abouttheir own overuse of the Internet,and its effects on their families,work and school. These f i rst"addicts" reported they were oftenuncomfortably aware they had aproblem, and disturbed that theycouldn't control it,

Young developed more sophisti-cated questionnaires on the effectsof extreme Internet use, and inter-viewed large numbers of heavyInternet users, as well as parents,educators, employers and otherswho deal with Internet addicts. Atevery stage, Young seems to havebeen deluged by addicts desperate toknow what to do about their prob-lem.

If It feels good, do It?What Young found was that usingthe Internet can be an incrediblysatisfying experience. The sensationof effortlessly flying through a uni-verse of stories, conversations,

music and pictures can be veryenticing,

What most attracts some people,however, is the potential for appar-ently safe, unrestricted social inter-action with l a rge numbers of

'strangers. Online, there is a s'eem-ingly infinite number of potentialacquaintances and friends (andeven "lovers" ) from all over theworid, who are just waiting to chat,debate, and share fantasies. In a sur-prising number of cases, Internetusers quickly come to look forwardto their Internet time as the mostenjoyable part of their day. Soon,online time can begin to crowd outother activities and "real world"relationships.

Young found Internet abusersoften share common features. Thepersonality profile of an "at risk"user includes loneliness, low selfesteem, large blocks of unsupervisedtime, and a history of other sub-stance abuse or maladaptive habitsor obsessions. However, this profiledoesn't limit itself to the stereotypeof the asocial young male nerd.Housewives, blue collar workers,high achieving college students,business executives, doctors, andeven, (according to recent pressreports) ministers and rabbis, haveall been found amongst the ranks ofthe Internet addicted.

In addition to the pleasure someusers find in spending much of theirlives on the Internet, there is oftenstrong initial social encouragementfor becoming technically literate.This ability is seen as a key to suc-cess at school and in the increasing-

Mynameis ohn ane Doeand I'm an Internet addict

ly competitive workplace. This ini-tial approval can come from familymembers, teachers, employers andco-workers. Rarely do we think wemay be initiating a harmful processby getting someone wired.

Brain candyThe computer i s a n in t imatemachine. Its glowing screen connectswith incredible directness and forceto a user's mind and feelings. TheWeb offers immediate connection tomillions of other people, without thelimitations of real social life.

Fantasy can take flight, andInternet users can express them-selves with a unique freedom, inways they never would in face-to-face encounters. Mild-manneredoffice workers can become mighty,ruthless warriors. Shy, insecure stu-dents and housewives can portraythemselves as exotic and beautifulto online friends who may be simi-larly deceptive about their ownappearance, habits, or even gender.

cally satisfying, it's as though thesurfer's brain becomes conditionedto produce the chemistry of blissjust by thinking about going online.

The kind of happiness that mayonly occasionally occur in l i f eoff line, becomes almost guaranteedevery time the addict-in-traininglogs on, Real life is rapidly displacedby virtual life. According to Youngand other researchers, someone whofinds Internet use intensely pleasur-able may find it as hard tocontrol asabuse of tobacco, caffeine, or otheraddictive substances.

comes.

What's the harm?The Web has so many varieties ofentertainment and socializing thatwhatever turns you on is probablyout there. Various kinds of pornog-raphy form one obvious area ofattraction, though not the only one.

ln many cases, the objects of thesurfer's desire are more diverse:online computer games, gambling,political or social debate, chat roomfriendships, sports and celebritytrivia. These activities are not associally disapproved of as online sex(though online gambling is turningup as a problem more frequently),but when they monopolize theuser's time, or when online friend-ships turn abusive or irrational,they can have very negative out-

Serious addicts, whatever thevariety, eventually find the addic-t ion begins to take a toll on theother parts of their lives, and on thelives of people who depend onthem.

Reality checlv. what to doIf anyone suspects they or someonethey know may have a problem,don't panic. Many people who dis-cover some new fad or enthusiasmgo through a "honeymoon" phasewhere they can't get enough of thenew experience. Then they oftenbegin to lose interest, and either rel-egate the activity to an appropriateplace in their lives, or lose interestin it entirely.

Internet Service Providers (ISPs)are very familiar with the largenumbers of people who sign up for

tor.

Internet is sometimes seen as a

a free trial subscription to t heInternet, and then cancel it after amonth . This is called the churnrate, and ISPs are always trying tofigure out ways to get their sub-scribers to stay interested (onlinebusinesses like a mild degree ofaddictiveness to what they offer).

However, when an addiction isobviously beyond control andbecoming harmful, it's appropriatefor those concerned about theaddict to get involved. Young rec-ommends a range of strategies toreach the addict and moderate thetroublesome behavior. In manycases, since the addiction is associat-ed with a lack of more positive rela-tionships, it's essential for those try-ing to help to examine their rela-tionship with the addict.

Perhaps ironically, there havebeen several recent cases whereemployees fired for misuse of theInternet on company t ime andequipment have sued their employ-ers for exposing them to the hazardsof internet addiction, without offer-ing proper training, supervision, orremedial help.

In fact, many businesses, schoolsand families are trying hard toimplement ways to mon i t o rInternet use and misuse, and tosupervise and i n tervene w i thInternet users' behavior before last-ing harm can be caused. This raisesissues of privacy and censorship, butit is better to debate these problemsup front than to simply reject andpunish the addict after the damagehas been done.

Perhaps the most basic messageof Young's wake up call is that them ost important t h ing i n a n yhuman being's life is contact withother sympathetic and caring peo-ple. If, for whatever reason, some-one isn't satisfied with his or herimmediate, "real world" relation-ships, then he or she is especiallyvulnerable to the temptation ofonline alternatives. The best cure forInternet addiction is for people closeto the addict to reestablish a posi-tive, human connection with thetroubled person, and to work withthem to reduce the problem. Asalways, the key to the appropriateuse of technology is the human fac-

The ancient Greeks said that theinvention of steel was a curse fromthe gods, since it made war somuch cheaper and deadlier. The

curse that destroys traditionalsocial and personal relationships.The key to its appropriate use is torecognize the basis of that danger,and to concentrate on building pos-itive networks of caring and ofcommunication, "offline" as well asonline. 0

Contact: Dr. Kimberley S. Youngcan be reached at ksy@pitt.edu, orhttp:liwww.netaddiction.corn.Caught In the Net(ISBN: 0-471-19159-00, $27.95),is published by John Wiley and Sons.

Once Internet use becomes intrinsi-

• - • • • j~ y

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