SOL WORKSHOP AT BALASORE

8th & 9th May 2015SOL WORKSHOP AT BALASORE

The Participants.

FacultyMr. Jayanta De (Head Sales Operations)

Mr. Paras Jain (Lead SAP Co ordination)

Mr. Rahul Mondal (Team Member Services)

Mr. Nilabhra Chatterjee (Lead Training)

Contents.

Pre Training Feedback.Lack of Clarity on Roles & Responsibilities

Insufficient knowledge of SAP

Clarity needed on Resolution of Field Issues.

Lacking in Motivation & Way Forward

Insufficient Knowledge on Technical Aspects.

Lack of Support from Local Team.

Post Training FeedbackWhat They Liked..

Knowledge of Technical & SAP IssuesKnowledge of the ProcessesClaim Handling & SAPSales Operation Concept & its ImportanceClarity on R&RPlant VisitMotivational Videos & Team Exercises.Clarification of doubts & issues.Confidence Building Sessions.The Way ForwardWhat They Shall Apply

Less Dependency on other departments.Face dealers & customers confidently.Complete & timely submission of MISRegular tracking of Cheques & O/SClaim Inspection & SAP entryBilling in SAP.Streamline Dealer appointmentClose Follow up of the beat cycle.Ensure Commercial disciplineApproach the goal with increased confidence & Team workIncreased support to Sales team to achieve depot objectives

Thank You !!