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Project Management in Practice
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The Manager, the Organization, and the Team
Outline:
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Selecting the project manager Roles / responsibilities of a project manager Project management as a profession Project Management Institute (PMI) Meetings The project team
Initiate Plan ExecuteMonitor
AndControl
Close
Stages or Process Groups in the Project Life Cycle
Project Manager (PM)
When is the PM appointed?
Who is the PM responsible to?
Who should be appointed as the PM?
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Roles of a PM
Manager
Facilitator
Communicator
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PM’s Responsibilities
Doing whatever it takes to get the job done Acquiring resources
Funds, personnel, other resources Fighting fires and obstacles Providing leadership Making tradeoffs between project goals Negotiating and persuading Resolving conflicts
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Trade-Offs
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Schedule
Co
st
Performance
Sch
ed
ule
Cost
Pe
rfo
rma
nce
Helpful Skills for a PM
Leadership ability Communication skills Ability to develop
people Team-building skills Interpersonal skills Ability to handle
stress
Planning skills Organizational skills Problem-solving skills Administrative skills Conflict resolution
skills Time management
skills
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Helpful Skills for a PM
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• Communication• Negotiation• Problem Solving• Influencing• Leadership
• Three CharacteristicsKnowledgePerformancePersonal
Manager As Communicator
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Communication Paths Between a Project’s Parties-At-Interest
Senior Management
Project Team
Outside Interested
Party
PMClient
Desirable Characteristics of a PM
Strong focus on “finishing the job” Good at flexibility and adaptability Willing to make decisions Credibility is critical (technical & administrative) Strong sense of ethics Political and personal sensitivity Effective leadership skills (can motivate) Participative style of management Ability to handle stress
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How To Develop Good PM Skills
Gain experience on the job work on project teams, manage small projects, work
in different job areas to get breadth of experience Seek out feedback from others; look for a mentor Conduct a self-evaluation; learn from mistakes Interview senior or star project managers Participate in training programs Join PMI, Toastmasters, other organizations Read journals, magazines, books on Project Mgmt. Volunteer with charities to gain some skills
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12 Rules for Project Managers
Two researchers conducted many interviews with senior project managers in which they asked a simple question:
“What information were you never given as a novice project manager that, in retrospect, could have made your job easier?”
The results were summarized into 12 rules for new PMs.
Source: J. Pinto and O. Kharbanda, “Lessons for an Accidental Profession,” Business Horizons, March-April 1995.
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12 Rules for Project Managers
1. Understand the problems, opportunities, and expectations of a project manager.
2. Recognize that project teams will have conflicts, but this is a natural part of group development.
3. Understand who the stakeholders are and their agendas.
4. Realize that organizations are very political and use politics to your advantage.
5. Realize that project management is “leader intensive” but that you must be flexible.
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12 Rules for Project Managers
6. Understand that project success is defined by four components: budget, schedule, performance criteria, and customer satisfaction.
7. Realize that you must build a cohesive team by being a motivator, coach, cheerleader, peacemaker, and conflict resolver.
8. Notice that your team will develop attitudes based on the emotions you exhibit—both positive and negative.
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12 Rules for Project Managers
9. Always ask “what-if” questions and avoid becoming comfortable with the status of the project.
10. Don’t get bogged down in minutiae and lose sight of the purpose of the project.
11. Manage your time efficiently.
12. Above all, plan, plan, plan.
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Meetings
The PM attends many meetings, some of which they lead, or manage.
Since a PM’s time is valuable, managing meetings efficiently and effectively is a desirable skill.
There are many tips that are helpful in becoming an effective meeting manager.
Why have a meeting?
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Project Management As A Profession
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Project Management As A Profession
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Project Management As A Profession
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Purpose: PMI is a professional organization dedicated to the development and promotion of the field of project management.
• PMP Certification (Project Mgmt. Professional)• Project Management Body of Knowledge • Job listings, publications, web links• Code of Ethics for Project Management
The Project Team
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• Competent• Politically sensitive• Problem and goal oriented• High self-esteem• Interests• Experience
• Availability• Cost
Project Organization Structures
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The Project Team(4) major activities or processes in human resource management
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Initiate Plan ExecuteMonitor
AndControl
Close
Develop Human Resource Plan
Acquire TeamDevelop TeamManage and Motivate Team
The Project TeamDevelop Human Resource Plan
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Roles & ResponsibilitiesProject Org. ChartStaffing Management Plan
The Project TeamDevelop Human Resource Plan – Some Tools
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The Project TeamAcquire Team
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The Project TeamDevelop Team
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• ___________________
• ___________________
• ___________________
The Project TeamManage Team
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Resolving IssuesCoordinating ChangesTracking Team Member PerformanceProviding Feedback
The Project TeamMotivating the Team
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X-Y
PM Selection Exercise
First State Bank case Divide into small groups Each group assigned Bob Dixon or Jim Mason Read first 2 paragraphs plus section on your assigned
person (5 min.) Within your group, develop a set of reasons supporting
why your assigned person (Bob or Jim) should be the project manager (20 min.)
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