Metro fare replacement policyMetro is not responsible for lost farecards, passesor tokens/tickets. If you lose your farecard or passwhile riding Metrorail, the maximum fare will becharged based on the time you exit. Farecards orpasses that fall onto the tracks or into elevatorshafts, etc., are considered lost.

Passes can only be exchanged before the pass periodbegins. No exchanges are made after the pass periodbegins. You may exchange unused farecards orpasses and unopened Metrobus tokens or com-muter tickets by mail and at Metro sales offices atMetro Center, the Pentagon and Metro Headquar-ters (600 Fifth Street, N.W.). Additional cash maybe required to make the exchange at a Metro salesoffice because replacement farecards are onlyavailable in preset denominations.

If your farecard or pass doesn’t open the faregate,show it to the station manager who will check it tosee if it’s damaged. If it is damaged, the stationmanager will give you a fare adjustment envelope.Retain the stub with the receipt number and dropthe postage-paid, self-addressed envelope in anymailbox. A replacement farecard will be mailed toyou. For an immediate replacement during Metrosales office hours, take the envelope to a sales office.

For more information about exchanges of tokens,tickets, damaged farecards or passes, please call:

Metro Customer Assistance202/637-1328

Helpful Metro phone numbersAdopt-A-Stop ............................... 202/962-1639

Information about adopting a Metrobus stop in your neigh-borhood to help keep our community beautiful.

Bike-On-Rail Program .................. 202/637-1328

Customer Assistance ..................... 202/637-1328Register comments, complaints and suggestions.Online www.wmata.com (Talk to Metro)e-mail csvc@wmata.com

Customer Information .................. 202/637-7000Metrobus/Metrorail schedules and fares. Information aboutparking, senior citizen ID cards and more. Opens at 6 a.m.weekdays, 8 a.m. on weekends. Closes at 10:30 p.m. daily.TDD 202/638-3780Online www.wmata.com (The Ride Guide)e-mail TheRideGuide@wmata.com

Elevator Outages/MetrorailDisruptions ................................. 202/962-1212Recorded information.

Group/Convention Sales ............... 202/962-1326

Guaranteed Ride Home ........... 1-800/745-RIDEMust register in advance for a ride home in case of unex-pected personal emergency or unscheduled overtime.

ID Cards for Riderswith Disabilities ......................... 202/962-1245TDD 202/628-8973

Lost and Found............................. 202/962-1195

MetroAccessReservations ............................... 301/562-5360Regional paratransit serviceTDD 301/588-8186Toll Free 1/800-523-7009Eligibility 301/562-5361Complaints 202/637-0128

MetroPool/Metrochek .................. 202/962-1326

Metro Mobility Link .................... 202/962-6464Transit information in Braille.

TripFax ........................................ 202/962-1420Metrobus and Metrorail timetables faxed to any metropolitanarea location.

Transit Police ................................ 202/962-2121Emergencies only

Web Site .................................. www.wmata.com

Wheelchair Lift-equippedMetrobus Service ....................... 202/962-1825

Washington Metropolitan Area Transit Authority600 Fifth Street, N.W., Washington, D.C. 20001

INFORMATION: 202/637-7000 (TDD 202/638-3780)www.wmata.com

Your guide to Metro’s

Fares &Passes

NA02100018 50.248 11/200026807-006143 • Y73M.2

mA si ple fare to anywhe r e .

Metrorail farecardsBuying a farecard is easy. Go to any farecardvending machine at the station and follow thedirections. At the Passes/Farecards machine, pushthe AUDIO button for oral instructions. Needmore help? Ask the station manager.

Tip: Use small bills. Farecardmachines only give $5 or less in

change, and only in coins.

Get a bonusBuy a farecard for $20 or more and get a 10 percentbonus. For example, pay $20 and get a farecardworth $22.

Entering the faregateGo through the gate with the green light and whitearrow. Be sure the arrow on the farecard or pass isface up and pointed at the gate. Take your farecardor pass. You need it to exit.

The fare is automatically deducted on exiting.If any value remains on the farecard or pass, it isreturned. The faregate will not return the farecardor pass if there is no remaining value. If the valuedoes not cover the fare, add money at the exitfaremachine near the faregates.

Metro passes $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $

Metro passes are convenient and priced to save you money. With a pass, the more you ride, the more yousave. Remember, Metrobus and Metrobus/Metrorail passes must be used during the time period specified onthe pass. Metrorail-only passes are activated when you first use them, and at that time, the expiration date isprinted on the pass.

Metrobus passesPass Cost Valid Period DescriptionRegionalOne Day

NOTE: Pass is available on Metrobuses and local buses only. It is alreadydiscounted so there is no additional discount for senior or disabled riders.

$2.50 One day. Expiresat midnight.

Allows unlimited ridesregionwide on regularMetrobus routes. Onexpress routes, itcovers $1.10 of the $2fare. It is also acceptedon local buses.

Weekly $10. Specific week. Allows unlimited ridesregionwide on regularMetrobus routes. Onexpress routes, it covers$1.10 of the $2 fare.

WeeklyDisabled $5. Specific week. Allows unlimited rides

regionwide on regular andexpress routes. Onlypassengers with valid MetroID or Medicare cards arepermitted to buy and usethis pass.

WeeklySenior $5. Specific week. Allows unlimited rides

regionwide on regularand express routes. Onlypassengers with a validMetro ID card arepermitted to buy and usethis pass.

28-Day $40. Consecutive 28days specifiedon pass.

Allows unlimited ridesregionwide on regularroutes. On express routes,covers $1.10 of $2 fare.

28-DayEXPRESS $70. Consecutive 28

days specifiedon pass.

Allows unlimited ridesregionwide on all Metrobusroutes (regular and express).

Metrorail passesPass Cost Valid Period DescriptionOne Day $ 5. Gate-activated. Allows a full day of unlimited

Becomes effective rides after 9:30 a.m on anythe first time it weekday and all day on anyis used. Saturday, Sunday or federal

holiday.

Metrorail passes (cont’d.)Pass Cost Valid Period Description7 DaySHORTTRIP $17.50 Gate-activated.

Becomes effectivethe first time itis used.

Allows unlimited rides thatcost $1.75 or less from5:30 to 9:30 a.m. andfrom 3 to 7 p.m. onweekdays. Pass is valid forany trip at other times. If atrip costs more than $1.75,use the Exitfare machine toadd fare. The pass will bereturned for continued useduring the valid period.

7 DayFAST $25. Gate-activated.

Becomes effectivethe first time itis used.

Allows unlimited ridesfor seven consecutive days.

28 DayFAST $100. Gate-activated.

Becomes effectivethe first time itis used.

Allows unlimited ridesfor 28 consecutive days.

TransfersMetrobus transfers are free and valid for unlimitedMetrobus connections — including round trips andstopovers — during the two-hour period shown onthe transfer. Metrobus transfers are accepted onRide On, DASH, Fairfax Connector, CUE, ART,The Bus, Connect-A-Ride and PRTC OmniRide.

Get a FREE Metrorail transfer at the station whereyou enter. With a rail transfer, pay just:

25¢ on regular Metrobus routes

$1.15 on express Metrobus routes

Senior citizens and disabled riders with valid MetroID or Medicare cards ride FREE with a rail trans-fer. Most local bus systems will give you a discountwith a rail transfer.

Using other transfers/faresTransfers from Connect-A-Ride, DASH, PRTCOmniRide, Ride On and Fairfax Connector routes306-404, 383, 384, 385 and 989 are valid for thefull fare on regular Metrobus routes. Transfers fromART, The Bus, CUE and all other Fairfax Connec-tor routes are valid for partial payment.

A Ride On token is valid for $1.10 on regular andexpress Metrobus routes. MARC/VRE Transit LinkCard, MARC weekly and monthly passes and VREpasses and tickets are valid for the fare on regularMetrobus routes.

Where to buy passesOnlineSmartLink is a convenient way to buy Metro passesonline at www.wmata.com using your VISA,MasterCard or Discover card. Just visit Metro’s website at www.wmata.com and click on SmartLink.Make your selection from the online catalog andyour order will be mailed to you within five days.And there’s no charge for shipping and handling!

In Metro stationsStop at a Passes/Farecards machine to buy aMetrorail One Day, 7-Day Short Trip or 7-DayFast pass. Cash, Discover, VISA and MasterCardare accepted.

SmarTrip® cardsSmarTrip® is a permanent,rechargeable Metrorailfarecard. It’s plastic like acredit card, and is embeddedwith a special computer chip thatkeeps track of the card’s value.

A SmarTrip® card costs just $5. Like a regularfarecard, it earns a 10% bonus value when $20 ormore is added. You may add up to $180 in valueon a SmarTrip® card, so it can last a long timebetween charging.

Best of all, if you lose the SmarTrip® card, youdon’t lose the value if your card is registered.

MetrocheksMetrocheks are available in denominations of $1,$5, $10, $15, $20, $21 and $30. These exchange-able vouchers are accepted by more than 80 dif-ferent transportation services — trains, buses andvan pools — throughout the region. New federaltax laws allow employees to buy Metrochek — upto $65 per month — from their employer via a pre-tax payroll deduction. For more Metrochek facts,call 202/962-1326.

For a $5 replacement fee, we’ll issue you a newSmarTrip® card with the value of the lost cardat the time you notified us it was lost.

Using SmarTrip® is easy and fast! Instead ofinserting a farecard in the faregate, you touchthe SmarTrip® card to the circular target panelson specially marked faregates.

You may buy SmarTrip® cards online atwww.wmata.com, at Metro sales office atMetro Center, the Pentagon or Metro Head-quarters (600 Fifth Street, N.W., Washington,D.C.). Or you may pick up an application atany Metro station.

Transit Link cardsTransit Link Card (TLC) works like a monthlypass on MARC and VRE commuter trains, andgives you unlimited Metrorail rides for a fullmonth. TLC is available by mail and at the Com-muter Stores at Ballston, Rosslyn and CrystalCity. For details about the TLC card, call: MTA/MARC at 1-800/325-RAIL (7245), VRE at703/413-4287 or Metro at 202/637-7000.

Other ways to pay $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢$

$ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢$ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢ $ ¢$

At Metro sales officesMetro sales offices at Metro Center, the Pentagonand Metro Headquarters (600 Fifth Street, N.W.)carry all Metro passes, high-value farecards, senior/disabled farecards and Metro-bus tokens. D.C.school tokens, tickets and farecards are available toeligible students. You may pay by cash, cashiers’check or by a major credit card.

Sales offices are open Monday through Friday.

Metro Center: 7:30 a.m. to 6:30 p.m.

Pentagon: 7:30 a.m to 1 p.m. and 2 to 3 p.m.

Metro Headquarters: 8 a.m. to 1 p.m.and 2 to 4 p.m.

Other retail locationsYou can also buy Metro passes at —

most SuperFresh, Safeway and Giant stores

Commuter Stores at Ballston, Crystal Cityand Rosslyn

White Flint Transit Store

Silver Spring Commuter Express Store

Connector Stores at Springfield Mall,Tysons-Westpark Transit Station, Herndon-Monroe and Reston Park & Ride lots.

For other locations, get the brochure, 300+ Placesto Buy Metro Fares, at Metro stations and salesoffices, or call 202/637-7000.

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Metrobus/Metrorail passesPass Cost Valid Period DescriptionWeeklyBus/RailShort Trip $20. Specific week. Allows unlimited rides on

regular and express busesAND covers Metrorail ridescosting up to $1.75 from5:30 to 9:30 a.m. and from3 to 7 p.m. on weekdays.Pass is valid for any trip atother times. If a trip costsmore than $1.75, use theExitfare machine to addfare. The pass will bereturned for continued useduring the valid period.

Weekly Bus/Rail FAST $30. Specific week. Allows unlimited rides on

regular and express busesand Metrorail during validperiod.