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2008 Annual Report June 1, 2009 to the Allegheny Regional Asset District from the Allegheny County Library Association

2008 Annual Report · • Building Improvements & Construction Major building improvements &/or renovations: • Crafton Public Library expanded to incorporate a larger children’s

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Page 1: 2008 Annual Report · • Building Improvements & Construction Major building improvements &/or renovations: • Crafton Public Library expanded to incorporate a larger children’s

2008 Annual Report  

June 1, 2009 

to the  

Allegheny Regional Asset District  

from the  Allegheny County Library Association 

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ALLEGHENY COUNTY LIBRARY ASSOCIATION  

2008 BOARD OF DIRECTORS     

Sara Jane Lowry, President At‐Large Representative 

 Cynthia Richey, Vice President 

Librarians Advisory Council Representative  

Terrence Farrell, Secretary East Representative 

 Robert Kollar, Treasurer Central Representative 

 Brad Fish 

South Representative  

Shawn Flaherty Regional Asset District Appointee 

 Joy Gaetano 

At‐Large Representative  

Michael Kumer West Representative 

 Diane Yates 

North Representative       

Marilyn Jenkins, Executive Director Allegheny County Library Association 

 Ronald Stout Legal Counsel

ACLA 2008 Annual Report 1

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ALLEGHENY COUNTY LIBRARY ASSOCIATION  

Highlights from 2008   

Library Activity:  • Usage 

County libraries (exclusive of CLP) circulated 6.96 million items (6% increase above 2007).  Nonresident use represented 28% of total activity.  

There were 329,031 card holders in county libraries.  There were 1,166,834 computer uses.  

 • Building Improvements & Construction   

Major building improvements &/or renovations: • Crafton Public Library expanded to incorporate a larger children’s area with renovations to 

existing space • Jefferson Hills Library conducted renovations (including windows, new shelving, carpeting) • Lauri Ann West Memorial Library is renovating a building for its Sharpsburg Branch • Pleasant Hills Library installed new carpeting 

Two libraries received Keystone grants for construction projects: • Bridgeville Public Library will be building a new facility • Western Allegheny Community Library also has plans for a new facility 

 • Formula Development 

ACLA engaged the services of Olszak Management Consulting, Inc. to develop a funding formula to be implemented in January 2010.  This process was approved by and is being paid for by the Members and the RAD.  In the first phases of the work, Olszak consultants assisted the Members in identifying critical organizational issues and establishing criteria and factors for the distribution of RAD funding.  ACLA as a whole will address the critical issues in 2009, while Olszak focuses on completing the formula development specifically.   

  System Services:  • Continuing Education and Professional Development 

ACLA sponsored numerous continuing education opportunities for both library staff and trustees, including: 

• Library Director Leadership Training retreat (15 CE hours) • On‐going Leadership Skills Training, 3 sessions (8 CE hours/session)  • How To Deal with Difficult Customers and Co‐workers (6 CE hours) • Beyond Information to Transformation (3.5 CE hours) • Futures Seminar  (5.5 CE hours) 

The Futures Seminar featured nationally known futurist Thomas Frey, of the DaVinci Institute, and Michael Stephens, equally well‐known in the world of Library 2.0.  

ACLA 2008 Annual Report 2

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• Grant Activity ACLA received a total of $237,250 in outside grants in 2008, including: 

For One Book, One Community   $10,000 from Allegheny County for One Book, One Community  $7,000 from Dollar Bank for One Book, One Community  $500 from the Greater Pittsburgh Literacy Council 

For Leadership Development  $50,000 from an anonymous foundation 

For Summer Reading Club  $5,000 from Verizon  

For lifelong learning initiatives   $8,000 from the Americans for Libraries Council  $2,000 from Highmark PALS program  $750 from Poets for Humanity 

For Mobile Services outreach  $20,000 from Allegheny County  $7,000 from the Laurel Foundation 

For Knowledge Connections   $125,000 from The Grable   $2,000 from Allegheny County 

 Incentive Grants through State funds were awarded to member libraries to promote increased local government support, collaborative programs and services, and compliance with State standards.  These included: 

• Shared training in software programs (East Region libraries) • Shared technical services staffing (West Region and small libraries) • Shared children’s services specialist (Braddock, Edgewood, and Swissvale) • Intergenerational gaming programming (Andrew Bayne and Avalon) • Family literacy programming (Hampton and Shaler) • Local government investment incentive (Homestead) • Tuition reimbursement for directors to achieve an MLS (Scott) 

 • Marketing and Advocacy 

ACLA hosted its annual Awards Reception in October.   Honorees included:  • State Elected Official – Senator Jay Costa • Local Elected Official – Whitehall Council  • Local Trustee – Greer Mulholland (C.C. Mellor Memorial Library) • Volunteer – Jan McGrath (Springdale Free Public Library) • Friends Group – Andrew Bayne Memorial Library • Corporate Partner – Highmark Blue Cross Blue Shield  

 • Programming 

ACLA  coordinated 763 programs  for adults delivered at  local  libraries.   Program offerings included literary events such as PALS Book Clubs, Poetry Readings, and Conversation Salons.  Many were  co‐sponsored  by  partnering  organizations  in  the  arts  (Unlocking  the  Classics, Aeolian  Winds,  Opera  Trunks,  etc.)  or  community  health  (Wise  Walks,  LifeLinks  for Caregivers,  10  Keys  to Healthy Aging,  etc.).    Special  events  included  the  PALS Book  Club Author  Luncheon, Osher  Lifelong  Learning  Institute  genre  series  (5  programs),  Mystery Authors  Tea,  and  Fast  Break  for  Fathers  and  Families.    We  also  sponsored  a  6‐week 

ACLA 2008 Annual Report 3

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intergenerational art program in collaboration with the Brew House Association, a local arts organization. This series brought older adults and youth  together  in exploring a variety of media (comics, collage, photography, narrative art, acrylic painting, watercolor painting, and mixed media).  Over 125 pieces of artwork created by participants were  then exhibited at the Brew House Gallery.   

 Other programming partners include: 

• AARP • Aeolian Winds of Pittsburgh • Alzheimer’s Association • August Wilson Center for African American Culture • Americans for Libraries Council, Lifelong Learning Initiative • Barnes & Noble Booksellers • Beginning with Books, READ 365! • Brew House Association • Center for Healthy Aging (University of Pittsburgh) • Eastern Area Adult Services • Generations Together • Homeless Children’s Education Fund • Highmark PALS (People Able to Lend Support) Program • Jewish Healthcare Foundation • LifeSpan • Mystery Lovers Bookshop • National Fatherhood Initiative • OASIS • Penn State Extension • Pittsburgh Opera • Pittsburgh Symphony Orchestra • Retired and Senior Volunteers of Pittsburgh (RSVP) of Allegheny County • University of Pittsburgh’s Institute on Aging • University of Pittsburgh’s Osher Lifelong Learning Institute (OLLI) • University of Pittsburgh’s Sikov Elder Law Clinic 

                 “One Book, One Community” was conducted for the sixth year with I’m Proud of You by Tim Madigan.  This title was celebrated the author’s relationship with Fred Rogers.  Madigan gave several local author talks to launch the program.  More than 120 programs were held in conjunction with this one‐month event.  The web site, www.onebookonecommunity.org, received 6,000 unique visits.  Sponsors and partners included: 

• Allegheny County Area Agency on Aging • Barnes & Noble Bookseller  • Carlow University • Dollar Bank • Duquesne University • Highmark PALS Program • Oasis • Penn State Extension • University of Pittsburgh 

 

ACLA 2008 Annual Report 4

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• Youth Services:  32,535 children and teens participated in the Summer Reading Club program countywide (approximately 9,750 at CLP). 

Through a private grant ACLA launched an online Summer Reading registration program that Commonwealth Libraries has subsequently adopted Statewide.  

ACLA worked with Beaver County to leverage impact of State training dollars.  Expanding on the Chess Tournaments held annually, ACLA launched countywide gaming initiatives that included traditional board games as well as online gaming opportunities.  n. We provided electronic gaming “trunks” for local library use at 45 program events with 900+ participants.   

ACLA partnered with Family Communications Inc. and Beginning with Books to sponsor “Won’t You Be My Neighbor Days” at 26 libraries. 

ACLA employed two interns from the PITT Partners program to assist with Youth Services planning and activities. 

Outreach Services:  • Mobile Services 

Bookmobiles made 912 stops in 2008:  • 323 visits to preschool classrooms,  • 234 visits to senior facilities, and  • 355 community visits. 

These stops served 106 locations: • 46 sites (preschool), • 51 sites (senior service), and  • 9 sites (general service). 

This represented 1,266 hours of service on site.  Two libraries purchased bookmobile service: Northern Tier and Northland.  Bookmobiles delivered service in 49 separate municipalities.  Mobile service circulation for 2008 was 81,275 items. 12,293 items from the Mobile  Services collection were lent to county libraries (an increase of 2,568 items over the 2007 number). 

Bookmobiles traveled a combined 15,968 miles delivering service.  

• Robinson Township Library In its first full year of operations, Robinson Township Library: 

Circulated 48,880 items.    Hosted 138 programs (of which 91 were children’s events) with total attendance of 1,648 individuals. 

The Library operates under a management services contract with ACLA, with all funding for operations supplied by Robinson Township tax revenue, Kennedy Township appropriation, and locally generated earned revenue.  The contract continues through 2009, after which time the Library will begin operating independently.    

ACLA 2008 Annual Report 5

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• Knowledge Connections Based on an outside evaluation, the Knowledge Connection program was redesigned in 2008.  The new model is a “plug‐in” mobile program rather than site‐based.  As a result of this transition, ACLA closed 11 of 13 physical locations (the remaining two sites are on a “pay‐as‐you‐go” reimbursement arrangement with local sponsors).  Two mobile labs consisting of ten laptops each are moved from site to site, connecting wirelessly to the Internet and library resources.  Preliminary focus is on providing hands‐on computer training for at‐risk students in public housing communities, with curriculum designed to support established public education outcomes.  Additional applications will include adult‐based job search and career development programming.  The Grable Foundation has committed three years of underwriting support for this transition. 

 Technology Services: 

 Throughout 2008 there was comprehensive analysis of eiNetwork operations.  In support of that work, eiNetwork staff developed and shared significant data and information with the libraries, the ACLA General Membership and the Library Committee of the RAD.  eiNetwork management and staff were directly involved in the countywide discussion of this information, which included: 

• A Technology Assessment Report prepared by Solutions4Networks that reviewed all eiNetwork functions and governance and developed four possible scenarios for the future. 

• An FAQ informational document that addressed numerous questions that had been raised about the eiNetwork and the state of library technologies in Allegheny County. 

• A series of recommendations about the future of eiNetwork operations developed by an ACLA Board‐appointed Task Force representing the interests of county libraries.   

• The development of pro forma technology cost allocations as a model for determining cost of service by library.   

 Additionally, the eiNetwork made significant changes and implemented further new technologies to assist the libraries to better serve the residents of Allegheny County.   

• The hardware platforms for the Integrated Library System were upgraded and replaced.    • The ILS was reconfigured to support utilizing the local library’s rules about loans and fines, 

resolving what had singularly been a complaint offered by the public regarding the County’s libraries. 

• The library cataloging procedures were completely re‐engineered with the new processes delivering significant improvements to the libraries and cost efficiencies for the eiNetwork. 

• More than 2,200 PC’s and laptops were upgraded and replaced at all County library locations.    This program also brought complete software upgrades for public computers.   This is now the seventh year of operating eiNetwork’s highly successful PC Replacement Program.   The Bill & Melinda Gates Foundation specifically complimented the eiNetwork on the creative and successful operation of this program. 

• Equipment and security upgrades were made to the network including the replacement of the network firewall, and implementation of a public wifi security appliance. 

• Data communications bandwidth was increased at several sites as necessitated by usage, and bandwidth monitoring software was implemented to provide improved network monitoring capabilities.  

ACLA 2008 Annual Report 6

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• Staff began investigation of several outsourcing possibilities including the Help Desk, webhosting, network administration, and PC security administration.  

• At the specific request of the Carnegie Library of Pittsburgh, eiNetwork purchased and implemented an office phone system; and assumed designed, developed and implemented payroll, benefits, and human resources functions for eiNetwork staff to replace the previous CLP shared services.    

  Collaboration with Other Assets:  In support of RADical Days ACLA created a county‐wide calendar of library events.  These events included book discussions, art shows, and performing artists.  A link to this calendar was highlighted on the RADical days page and on ACLA’s own website.  In 2008 ACLA partnered with the Pittsburgh Symphony Orchestra (Unlocking the Classics and Library Night at the Symphony), the Pittsburgh Opera (Opera Trunk Program), and the Carnegie Museum of Art.  Venture Outdoors also provided their newsletter of programs and events to libraries hosting the Wise Walk.  The Brew House Association, a past RAD funded organization, partnered with ACLA for Catch the Art Bug:  An Intergenerational Art Program for Allegheny County libraries.  We also partnered with the August Wilson Center for African American Culture for the Big Read in 2008.  All of these programs provide County residents to “sample” the arts in their own home communities.   Strategic Plan, Diversity, Fiscal Condition:  The majority of organizational focus in 2008 was on the Formula Development Process.  In the early stages of this process the Member Libraries identified critical issues for the organization as a whole to address.  These issues include: 

• Creating an effective organizational communications plan • Ensuring easily understood financials  • Re‐tooling organizational structure to increase and improve representation of 

Member interests.   • Re‐examining direct outreach and Member support services delivered by 

ACLA headquarters. • Creating new tools to encourage sharing resources countywide. • Establishing a process for identifying best practice and visioning the future. • Promoting innovative service and ways to measure the effectiveness of that 

service. • Assisting libraries in meetings service standards. • Ensuring delivery of library service in distressed communities.  

The organization will focus on resolving these issues in 2009.  All of these issues reflect the emphasis of the strategic plan in terms of its five principal goals: 

ACLA 2008 Annual Report 7

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ACLA 2008 Annual Report 8

1. Elevate library performance to higher standards.  2. Promote increased collaboration for greater efficiencies and improved service.  3. Pursue increased and diversified sources of funding to benefit the delivery of library 

services.  4. Expand access to quality library service throughout Allegheny County.  5. Increase awareness of the value of library services and the countywide system to all 

stakeholders.  The process of resolving critical issues will move the organization forward and lay the groundwork for the next 5‐year plan.  ACLA’s direct public service operations (Mobile Services, Knowledge Connections, and Robinson Township Library) as well as the services of its member libraries are open to the public without discrimination.  As an employer ACLA actively recruits from the communities we serve, including the public housing communities where Knowledge Connection services are offered.  When soliciting services ACLA utilizes distribution lists that include MBE/WBE firms.  ACLA contracted for approximately $207,000 of services in 2008 from 51 companies and/or independent contractors.  Of that amount, $102,000 represented services from MBE/WBE firms or independent contractors.  “The ACLA Board proactively recruits membership to represent the diversity of Allegheny County.  Our Board members are recruited to represent the geographic regions as well as the demographics of the County.  To this end we work with Boards‐by‐Design, the Urban League of Pittsburgh, Leadership Pittsburgh, and other agencies to identify both women and minority residents with skills applicable to the needs of the Board.”  In addition to this statement of intent the ACLA Board: 

Advertises vacancies through Boards‐by Design and other matching programs.  Interviews all candidates forwarded through matching programs.  Selects potential candidates and introduces them to Board service either through committee work or as non‐voting members of the Board until openings are available. 

The ACLA Board has a standing Governance Committee charged with overseeing recruitment, orientation, and assessment of Board members.  In addition the Governance Committee will propose a formal diversity policy for the Board’s consideration later in 2009 or early 2010.  The 2008 Audit from Sisterson & Co LLP carried a clean opinion with no management recommendations.    

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ACLA Annual Report 2008page 9

Grand Totals 822,623 126,510.5 493,152 4,357,147

ACLA Annual Report 2008page 9

Green Tree Public  4,719 2,961 0,900 113,779

Population Service HoursReference Questions Attendance

Andrew Bayne Memorial Library 8,770 2,836 1,987 51,684Andrew Carnegie Free Library 8,389 2,524 6,106 42,265Avalon Public Library 5,294 2,350 3,010 42,305Baldwin Borough Library 19,999 2,451 4,680 51,846Bethel Park Public Library 33,556 3,358 21,070 226,011Braddock Carnegie Library 18,285 1,327 520 11,098Brentwood Library 10,466 2,728 1,685 133,366Bridgeville Public Library 5,341 2,608 6,552 26,391C.C. Mellor Memorial Library 22,623 3,748Carnegie Free Library of Swissvale 11,968 2,451 78,500Carnegie Library of Homestead 19,368 2,573 195,998Carnegie Library of McKeesport 63,118 6,392 15,696 95,088Clairton Public Library 8,491 2,229 2,834 49,773Community Library of Allegheny Valley 24,622 4,301 18,621 106,034Community Library of Castle Shannon 8,556 2,580.5 0,421 63,417Coraopolis Memorial Library 7,363 2,695 4,058 34,157Crafton Public Library 6,706 2,277 18,000 55,962Dormont Public Library 9,305 2,424F.O.R. Sto‐Rox Library 13,328 1,594 1605 29,529Green Tree Public LibraryLibrary 4,719 2,961 0,900 113,779Hampton Community Library 17,526 2,234 7,989 39,156Jefferson Hills Public Library 9,666 2,444.5Lauri Ann West Memorial Library 29,205 2,563 9,069 129,658Monroeville Public Library 33,038 3,315 19,384 147,924Moon Township Public Library 22,290 2,940 4,842 123,633Mt.Lebanon Public Library 33,017 3,376 67,760 393,322North Versailles Public Library 11,125 2,476 1,294 23,836Northern Tier Regional Library 16,914 3,271 28,000 155,000Northland Public Library 80,082 3,683 110,852 390,003Oakmont Carnegie Library 6,911 2,770 5,120 133,322Penn Hills Library 46,809 5,375.5 19,692 408,873Pleasant Hills Public Library 8,397 2,702 5/17/1937Plum Community Library 26,940 2,735 23,765 69,761Scott Township Library 17,288 2,505 13,223 53,807Sewickley Public Library 13,366 3,273 9,449 285,629Shaler North Hills Library 29,757 3,358 15,554 175,000South Fayette Township Library 12,271 2,726 1,834 31,189South Park Library 14,340 2,244 3,800 66,653Springdale Free Public Library 10,771 2,262 2,220 20,308Upper Saint Clair Township Library 20,053 3,234 12,388Western Allegheny Community Library 18,950 2,702 1,772 31,434Whitehall Public Library 14,444 2,849 3,148 112,586Wilkinsburg Public Library 19,196 5,065 10,600 158,850

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ACLA Annual Report 2008page 10

Grand Totals 6,912,086 27%

ACLA Annual Report 2008page 10

y

Total Circulation Non‐Resident UseAndrew Bayne Memorial Library 79,575 36%Andrew Carnegie Free Library 60,138 36%Avalon Public Library 59,697 46%Baldwin Borough Library 48,694 32%Bethel Park Public Library 353,223 19%Braddock Carnegie Library 9,589 29%Brentwood Library 123,278 42%Bridgeville Public Library 60,698 47%C.C. Mellor Memorial Library 124,713 32%Carnegie Free Library of Swissvale 56,377 33%Carnegie Library of Homestead 72,409 38%Carnegie Library of McKeesport 169,898 18%Clairton Public Library 26,231 15%Community Library of Allegheny Valley 137,183 52%Community Library of Castle Shannon 75,350 33%Coraopolis Memorial Library 35,634 23%Crafton Public Library 76,525 43%Dormont Public Library 50,845 34%F.O.R. Sto‐Rox Library 22,127 20%Green Tree Public Library 93,763, 58%Hampton Community Library 84,348 17%Jefferson Hills Public Library 47,273 24%Lauri Ann West Memorial Library 208,627 12%Monroeville Public Library 224,066 1%Moon Township Public Library 215,384 28%Mt.Lebanon Public Library 565,718 20%North Versailles Public Library 53,434 36%Northern Tier Regional Library 264,736 37%Northland Public Library 978,440 20%Oakmont Carnegie Library 91,629 41%Penn Hills Library 335,484 22%Pleasant Hills Public Library 118,235 39%Plum Community Library 136,518 11%Scott Township Library 97,951 23%Sewickley Public Library 355,349 40%Shaler North Hills Library 424,739 35%South Fayette Township Library 72,139 23%South Park Library 108,287 21%Springdale Free Public Library 52,856 15%Upper Saint Clair Township Library 342,891 22%Western Allegheny Community Library 107,427 19%Whitehall Public Library 170,662 39%Wilkinsburg Public Library 119,946 42%

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ACLA Annual Report 2008page 11

Grand Total $22,851,152

ACLA Annual Report 2008page 11

Green Tree Public 

Operating ExpenditureAndrew Bayne Memorial Library $230,156Andrew Carnegie Free Library $321,112Avalon Public Library $138,914Baldwin Borough Library $309,863Bethel Park Public Library $972,011Braddock Carnegie Library $143,952Brentwood Library $344,881Bridgeville Public Library $248,303C.C. Mellor Memorial Library $414,345Carnegie Free Library of Swissvale $192,238Carnegie Library of Homestead $618,749Carnegie Library of McKeesport $701,685Clairton Public Library $134,928Community Library of Allegheny Valley $417,757Community Library of Castle Shannon $356,390Coraopolis Memorial Library $176,316Crafton Public Library $162,296Dormont Public Library $226,983F.O.R. Sto‐Rox Library $126,187Green Tree Public LibraryLibrary $283,829$283,829Hampton Community Library $230,040Jefferson Hills Public Library $258,124Lauri Ann West Memorial Library $653,134Monroeville Public Library $1,437,192Moon Township Public Library $394,166Mt.Lebanon Public Library $2,209,572North Versailles Public Library $118,512Northern Tier Regional Library $625,494Northland Public Library $2,428,600Oakmont Carnegie Library $395,668Penn Hills Library $975,934Pleasant Hills Public Library $324,314Plum Community Library $269,335Scott Township Library $230,882Sewickley Public Library $1,158,747Shaler North Hills Library $1,191,590South Fayette Township Library $146,745South Park Library $522,826Springdale Free Public Library $136,895Upper Saint Clair Township Library $1,036,076Western Allegheny Community Library $317,480Whitehall Public Library $566,542Wilkinsburg Public Library $702,389

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ACLA Annual Report 2008page 12

Grand Totals $4,300,000 $875,000 $5,175,000

ACLA Annual Report 2008page 12

bli Lib $65 602 $23 072 $88 674

2008 Basic Funds         

2008 RUR Funds

Total 2008 RAD Funds

Andrew Bayne Memorial Library      $61,937 $14,190 $76,127Andrew Carnegie Free Library  $49,358 $10,584 $59,942Avalon Public Library         $42,616 $13,570 $56,186Baldwin Borough Public Library $69,010 $13,528 $82,538Bethel Park Public Library    $204,599 $30,071 $234,670Braddock Carnegie Library     $42,642 $3,062 $45,704Brentwood Library             $87,438 $23,881 $111,319Bridgeville Public Library    $33,871 $10,516 $44,387C C Mellor Memorial Library   $59,829 $17,710 $77,539Carnegie Free Library of Swissvale  $54,731 $8,631 $63,362Carnegie Library of Homestead $56,086 $11,373 $67,459Carnegie Library of Mckeesport    $147,790 $25,687 $173,477Clairton Public Library       $40,646 $3,236 $43,882Comm Library of Allegheny Valley  $71,935 $21,629 $93,564Comm Library of Castle Shannon $68,710 $18,794 $87,504Coraopolis Memorial Library   $42,492 $5,465 $47,957Crafton Public Library        $40,802 $15,279 $56,081

$48,733 $10,408 $59,141Dormont Public Library       F.O.R. Sto‐Rox Library        $31,851 $3,298 $35,149Green Tree Public LibraryGreen Tree Pu c  rary     $65 602, $23 072, $88 674,Hampton Community Library     $50,829 $8,192 $59,021Jefferson Hills Public Library $57,144 $7,983 $65,127Lauri Ann West Mem Library    $91,088 $15,416 $106,504Monroeville Public Library    $241,065 $13,853 $254,918Moon Township Public Library  $74,095 $22,381 $96,476Mount Lebanon Public Library  $393,031 $57,237 $450,268N Versailles Public Library   $36,159 $9,369 $45,528Northern Tier Regional Library $121,469 $29,617 $151,086Northland Public Library      $378,550 $85,243 $463,793Oakmont Carnegie Library      $88,081 $14,747 $102,828Penn Hills Library            $188,690 $48,698 $237,388Pleasant Hills Public Library $50,861 $18,481 $69,342Plum Borough Library          $61,310 $8,300 $69,610Scott Township Public Library $52,185 $13,011 $65,196Sewickley Public Library      $162,386 $48,039 $210,425Shaler North Hills Library    $187,576 $61,763 $249,339South Fayette Twp Library     $41,677 $7,169 $48,846South Park Township Library   $118,265 $19,243 $137,508Springdale Free Public Library $31,446 $5,095 $36,541Upper St Clair Twnshp Library $203,864 $34,007 $237,871Western Allegheny Comm Library $60,187 $7,161 $67,348Whitehall Public Library      $115,106 $33,729 $148,835Wilkinsburg Public Library    $174,258 $22,282 $196,540

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ACLA Annual Report 2008page 13

$5,175,000 $2,923,293 $1,343,946 $887,875 $19,886 $0 $5,175,000

ACLA Annual Report 2008page 13

Hampton Community Library $59 021 $32 462 $8 $17 706 $59 021

2008 RAD Distribution

Wages & Benefits Collections

Operating Expenditures Capital Escrow Total

Andrew Bayne Memorial Library $76,127 $30,451 $45,676 $76,127Andrew Carnegie Free Library $59,942 $28,772 $15,585 $15,585 $59,942Avalon Public Library $56,186 $28,093 $14,047 $14,047 $56,186Baldwin Borough Public Library $82,538 $40,444 $42,094 $82,538Bethel Park Public Library $234,670 $107,948 $107,948 $18,774 $234,670Braddock Carnegie Library $45,704 $42,962 $2,742 $45,704Brentwood Library $111,319 $89,055 $22,264 $111,319Bridgeville Public Library $44,387 $44,387 $44,387C.C. Mellor Memorial Library $77,539 $42,026 $7,521 $27,992 $77,539Carnegie Free Library of Swissvale $63,362 $38,017 $19,009 $6,336 $63,362Carnegie Library of Homestead $67,459 $33,730 $10,119 $23,611 $67,459Carnegie Library of McKeesport $173,477 $71,126 $43,369 $58,982 $173,477Clairton Public Library $43,882 $8,776 $17,553 $17,553 $43,882Community Library of Allegheny Valley $93,564 $41,168 $38,361 $14,035 $93,564Community Library of Castle Shannon $87,504 $52,502 $35,002 $87,504Coraopolis Memorial Library $47,957 $1,726 $35,728 $10,503 $47,957Crafton Public Library $56,081 $56,081 $56,081

$59,141 $59,141 $59,141Dormont Public LibraryF.O.R. Sto‐Rox Library $35,149 $17,575 $10,545 $7,030 $35,149Green Tree Public Library $88,674 $88,674 $88,674Hampton Community Library    $59,021, $32,462, $8,853,853 ,$17,706 $59,021,Jefferson Hills Public Library $65,127 $39,076 $26,051 $65,127Lauri Ann West Memorial Library $106,504 $72,423 $34,081 $106,504Monroeville Public Library $254,918 $137,656 $71,377 $45,885 $254,918Moon Township Public Library $96,476 $76,313 $20,163 $96,476Mt. Lebanon Public Library $450,268 $315,188 $135,080 $450,268North Versailles Public Library $45,528 $18,211 $11,382 $15,935 $45,528Northern Tier Regional Library $151,086 $83,097 $22,663 $45,326 $151,086Northland Public Library $463,793 $153,052 $157,690 $153,052 $463,793Oakmont Carnegie Library $102,828 $25,707 $20,566 $56,555 $102,828Penn Hills Library $237,388 $232,640 $2,374 $2,374 $237,388Pleasant Hills Public Library $69,342 $41,605 $13,868 $13,868 $69,342Plum Borough Community Library $69,610 $34,805 $34,805 $69,610Scott Township Library $65,196 $22,819 $42,377 $65,196Sewickley Public Library $210,425 $109,421 $50,502 $50,502 $210,425Shaler North Hills Library $249,339 $134,643 $69,815 $44,881 $249,339South Fayette Township Library $48,846 $24,423 $5,862 $18,561 $48,846South Park Township Library $137,508 $71,504 $56,378 $9,626 $137,508Springdale Free Public Library $36,541 $26,675 $4,020 $5,847 $36,541Upper St. Clair Township Library $237,871 $161,062 $29,996 $26,927 $19,886 $237,871Western Allegheny Community Library $67,348 $32,327 $35,021 $67,348Whitehall Public Library $148,835 $78,883 $69,952 $148,835Wilkinsburg Public Library $196,540 $158,608 $10,613 $27,319 $196,540

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Collections25.97%

2008 Allegheny Regional Asset District Distribution to the Allegheny County Library Association

ACLA Annual Report 2008page 14

Wages & Benefits56.49%

Operating Expenditures17.16%

Capital0.38%

Escrow0.00%

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ACLA Annual Report 2008page 15

$5,175,000 $3,054,226 $1,273,459 $839,473 $7,842 $0 $5,175,000

ACLA Annual Report 2008page 15

$58 429 $32 136 $8 764 $17 529 $58 429

anticipated 2009 RAD Distribution

Wages & Benefits Collections

Operating Expenditures Capital Escrow Total

Andrew Bayne Memorial Library $73,718 $36,859 $36,859 $73,718Andrew Carnegie Free Library $59,994 $29,997 $14,999 $14,999 $59,994Avalon Public Library $56,640 $28,320 $14,160 $14,160 $56,640Baldwin Borough Public Library $90,733 $45,367 $45,367 $90,733Bethel Park Public Library $232,759 $107,069 $107,069 $18,621 $232,759Braddock Carnegie Library $43,115 $40,528 $2,587 $43,115Brentwood Library $103,858 $83,086 $20,772 $103,858Bridgeville Public Library $45,072 $45,072 $45,072C.C. Mellor Memorial Library $74,400 $74,400 $74,400Carnegie Free Library of Swissvale $72,547 $43,528 $21,764 $7,255 $72,547Carnegie Library of Homestead $63,296 $31,648 $9,494 $22,154 $63,296Carnegie Library of McKeesport $166,041 $73,058 $31,548 $61,435 $166,041Clairton Public Library $47,140 $9,428 $18,856 $18,856 $47,140Community Library of Allegheny Valley $84,507 $41,408 $38,873 $4,225 $84,507Community Library of Castle Shannon $83,706 $50,224 $33,482 $83,706Coraopolis Memorial Library $50,430 $2,522 $35,301 $12,608 $50,430Crafton Public Library $58,243 $58,243 $58,243Dormont Public Library $63,877 $63,877 $63,877

$31,338 $15,669 $9,401 $6,268 $31,338F.O.R. Sto‐Rox LibraryGreen Tree Public Library $85,731 $85,731 $85,731H t C it LibHampton Community Library $58 429, $32 136, $8 764, ,$17 529 $58 429,Jefferson Hills Public Library $69,505 $58,384 $11,121 $69,505Lauri Ann West Memorial Library $129,480 $90,636 $38,844 $129,480Monroeville Public Library $270,079 $135,040 $83,724 $51,315 $270,079Moon Township Public Library $96,027 $75,957 $20,070 $96,027Mt. Lebanon Public Library $445,217 $311,652 $133,565 $445,217North Versailles Public Library $41,370 $14,480 $10,343 $16,548 $41,370Northern Tier Regional Library $161,805 $88,993 $24,271 $48,542 $161,805Northland Public Library $447,274 $147,600 $152,073 $147,600 $447,274Oakmont Carnegie Library $101,205 $30,362 $20,241 $50,603 $101,205Penn Hills Library $244,714 $244,714 $244,714Pleasant Hills Public Library $78,274 $46,964 $15,655 $15,655 $78,274Plum Borough Community Library $68,277 $34,139 $34,139 $68,277Scott Township Library $63,429 $22,200 $41,229 $63,429Sewickley Public Library $214,159 $122,071 $47,115 $44,973 $214,159Shaler North Hills Library $250,299 $150,179 $50,060 $50,060 $250,299South Fayette Township Library $47,732 $23,866 $5,728 $18,138 $47,732South Park Township Library $117,356 $86,843 $30,513 $117,356Springdale Free Public Library $34,837 $28,218 $3,832 $2,787 $34,837Upper St. Clair Township Library $241,305 $177,842 $32,287 $23,334 $7,842 $241,305Western Allegheny Community Library $64,492 $31,601 $32,891 $64,492Whitehall Public Library $150,413 $79,719 $70,694 $150,413Wilkinsburg Public Library $192,177 $140,674 $21,524 $29,980 $192,177

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Collections24.61%

2009 Allegheny Regional Asset District Distribution to the Allegheny County Library Association

ACLA Annual Report 2008page 16

Wages & Benefits59.02%

Operating Expenditures16.22%

Capital0.15%

Escrow0.00%

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Appendix:  

eiNetwork Documentation 

Allegheny County Library Association  2008 Annual Report 

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2009 Report to RAD: Summary of 2008 Activities - Electronic Information Network (eiNetwork)

Electronic Information Network (eiNetwork) The eiNetwork is a non‐profit corporation with two corporate members, the Allegheny County Library Association (ACLA) and the Carnegie Library of Pittsburgh (CLP).  The eiNetwork serves public library organizations at more than 75 sites throughout Allegheny County.   Last year brought significant evaluation and focus on eiNetwork activities and funding.   Significant information was developed and shared with the libraries, the ACLA General Membership and the Library Committee of the RAD including:    • A Technology Assessment Report prepared by a consultant that reviewed eiNetwork functions and governance, and 

developed four possible scenarios for the future. • An FAQ informational document that addressed numerous questions that had been raised about the eiNetwork and 

the state of library technologies in Allegheny County. • A series of recommendations about future eiNetwork operations developed by an ACLA taskforce during the 

summer.    The eiNetwork continually enhances and upgrades the technology services it provides so that the member libraries can improve, enhance, and extend information access to residents of Allegheny County.  Many avenues are utilized to identify, prioritize, and introduce new technologies for the libraries.  Constant dialogue with various taskforces, committees, and individual libraries, as well as technology partners and other large library consortia fuel these processes.  eiNetwork hosts “sight raising” sessions for library staff where new technology is demonstrated by vendors, or by exploring what’s available at other libraries both locally and nationally.    The Board and a Steering Committee help establish priorities each year for new initiatives.   Multiple budget scenarios are prepared and analyzed to determine the potential impact of proposed initiatives.   A summary of 2008 activities is provided below for each of the four major technology services available to the libraries.  1.  The Integrated Library System The Integrated Library System (ILS) used by the participating County’s libraries provides online searching, and seamless sharing of the library materials in the database.   It is this system that enables anyone in Allegheny County to request any item from the integrated libraries, have it delivered to any library location for pickup, and return it at any library location in the County.  The eiNetwork oversees the ILS technology and the information integrity of the system, and makes it accessible over the Internet.    Many new technologies have been added to this system over the past several years including RFID (Northland Public Library), e‐commerce (paying library fees online with a credit card), patron self‐registration online, searching with a cell phone or PDA, email notices and courtesy notices for items that will soon be overdue, and online summer reading club management.  The eiNetwork continues to enhance the shared ILS to better serve the libraries and the Allegheny County residents.    2008 Highlights for the Integrated Library System o The servers used for these systems were upgraded and replaced. 

o Loan rules were reconfigured to support using the local library’s rules wherever the customer actually checks‐out the material.  This resolved a common complaint offered by the public regarding the libraries.    

o The procedures for adding new materials to the online library catalog was completely re‐engineered delivering significant improvements to the libraries and cost efficiencies for eiNetwork.   

o Libraries now print their own customer notices (for pick‐up and overdue items).  This improved the speed of notice delivery to customers, and reduced the volume of materials moved through the District Shipping services. 

Page 1 of 1 May 2009

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2009 Report to RAD: Summary of 2008 Activities - Electronic Information Network (eiNetwork)

Page 2 of 2 May 2009

 2. High‐speed Library Network The eiNetwork provides a high‐speed, secure network to all library sites.  The network provides Internet access, electronic database access, and enables the libraries to use many common applications.   Security risks are mitigated through a multi‐tiered design at the network, server, desktop, application, and data layers.   Firewall devices and perimeter networks secure eiNetwork assets from the global internet.   Library traffic is also segmented to quickly isolate potential vulnerabilities.  Public wifi services are also segmented from standard library traffic preventing unmanaged computers from unauthorized access.       The eiNetwork provides content filtering to all computers in the libraries.  This service ensures that member libraries comply with all federal, state, and local laws and statutes concerning Internet safety.  The eiNetwork annually certifies with both the federal government and Allegheny County that the network and its member libraries are in compliance with federal and local law regarding Internet safety.   The eiNetwork prepares, submits, administers, and monitors the “E‐rate program” which provides approximately $400,000 of federal monies as re‐imbursement for the network data communications costs.  

2008 Highlights for High‐speed Library Network o Equipment and security upgrades were made to the network including the replacement of the firewall. 

o A network appliance was purchased and implemented to further secure the public wifi networks in many libraries. 

o Network monitoring tools were purchased and implemented to improve monitoring of network reliability and usage. 

o Data communications bandwidth was increased at several sites as necessitated by usage.  The eiNetwork has doubled Internet bandwidth for the libraries every 15 to 20 months over the past several years.  

 3. Desktop Computing Management  The eiNetwork purchases, installs, configures, and manages 2,200+ desktop computers at library locations, including more than 1,050 computers for use by library visitors. This is now the seventh year of operating eiNetwork’s very successful PC Replacement Program.   The Bill & Melinda Gates Foundation specifically complimented the eiNetwork on the creative and successful operation of this program.  2008 Highlights for Desktop Computing  o More than 2,200 PC’s and laptops were upgraded and replaced at all County library locations.  Complete software 

upgrades were also provided for all computers. 

o Energy management technology was implemented for library PCs providing more environmentally‐friendly technology management and cost savings to libraries. 

o New desktop management tools were purchased and implemented laying groundwork for a “zero touch PC management” initiative in 2009.   

 4.  Technology Help Desk The eiNetwork provides a Technology Help Desk for library staff to answer questions, resolve problems, repair equipment, and support any special technology requests.  The Help Desk provides a single point of contact for the libraries and is open seven days per week during hours that libraries are also open.    2008 Highlights for Technology Help Desk o Developed and evaluated RFP for a technology services partner for the Help Desk, and PC security administration, 

and network administration.  Contract will be awarded in early 2009. 

o Purchased and piloted an online portal system for purchasing various library technology supplies and equipment.  The pilot will be extended to all libraries in 2009.