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Strengthening InstitutionalSupport for Service Learning
and Civic EngagementRobert G. Bringle, Ph.D .Chancellors Professor of Psychology and Philanthropic StudiesDirector, Center for Service and LearningIndiana University-Purdue University [email protected]
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Boyers Civic Engagement
The scholarship of engagement meansconnecting the rich resources of the universityto our most pressing social, civic, and ethicalproblems, to our children, to our schools, toour teachers, and to our cities.
-Boyer (1996)
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Boyers Civic Engagement
What is needed is not just moreprograms, but a larger purpose, a larger sense of mission, a larger clarity of
direction.
Ultimately, the scholarship of engagementalso means creating a special climate inwhich the academic and civic culturescommunicate more continuously andmore creatively with each other.
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Criterion Five: Engagementand Service
Learn from constituencies andanalyze capacity to serve
Commitment and capacity to engageand provide service
Demonstrate responsiveness todependent constituencies
Internal and external constituenciesvalue the organizations services
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Engagement, Outreach, andPublic Service
Civic Education Civic Engagement Community
engagement
Community-basedLearning Community Service Engaged Scholarship Experiential Learning Outreach Participatory Action
Research
Partnerships Professional Service Public Scholar Public Service
Scholarship of Engagement Scholarship on
Engagement Service
Service Learning Student Engagement Voluntary Service
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Faculty and Student Activities In theCommunity
Distance
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Community Involvement
Teaching, research, and service in thecommunity
Occurs in profit, nonprofit, andgovernment sectors
Has no geographic boundaries
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Differentiation of Terms
Community Involvement Defined by location Occurs in the community
Civic Engagement Defined by location and process Occurs in and with the community Demonstrates democratic values of participation
Impact + Partnerships
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IUPUI Definition of Civic Engagement
Civic engagement is activecollaboration that builds on the
resources, skills, expertise, andknowledge of the campus andcommunity to improve the quality of life in communities in a manner thatis consistent with the campusmission.
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Faculty and Student Activities In theCommunity
Distance
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AAC&Us Survey of EmployersBest methods for ensuring that graduates have
knowledge/skills:
Internship/community-based project wherestudents apply college learning in real-worldsetting.
83% Very Effective and Fairly Effective Senior project incorporating depth of
knowledge, problem-solving, writing, andanalytic reasoning skills. 79%
Essay tests 60% Electronic portfolio 56% Multiple Choice Exams 32%
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Community-Based Learning
Not all community-based instruction is servicelearning
Field work experiences (e.g., Museum Studies, Anthropology)
Cooperative Education Internship Practicum Service Learning Pre-professional field experiences: Clinicals, Student Teaching Applied Learning Experiential Learning Public Service-Focused Learning Academically-Based Community Learning Academic Service Learning Student Engagement
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Service Learning
A course-based, credit bearing educationalexperience in which students
Participate in an organized service activitythat meets identified community goals
Reflect on the service activity in such a wayas to gain further understanding of coursecontent, a broader appreciation of thediscipline, and an enhanced sense of civicresponsibility
(Bringle & Hatcher, 1997)
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Key Elements of Service Learning
Reflection Perplexity (Dewey, 1933) Activities to structure learning from the
service experience
Reciprocity Partnerships Dialogue to structure the service experience
Civic Education
define 4
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Distinctions Among Approaches toService & Experiential Learning
Recipient BENEFICIARY Provider
LearningService FOCUS
SERVICE LEARNING
COMMUNITY SERVICE FIELD EDUCATION
VOLUNTEERISM INTERNSHIP
(Furco, 1996)
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Why Service Learning inHigher Education?
Good Pedagogy Structures Educationally Meaningful
Service
Addresses Community Needs Promotes Civic Responsibility Student Development
Student Persistence and Retention Supports an Expanding Role of Higher Education
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Promoting Learning forUnderstanding
Active Engagement
Frequent Feedback
Collaboration
Cognitive Apprenticeship
Practical ApplicationMarchese
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Why do we need more thana vocational education?
In part, because we livemore than a vocationallife: we live a larger civic
life and we have to beeducated for it.- D. Mathews
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What is Good Citizenship?
Battistoni (2002) Civic Professionalism
Social Responsibility Social Justice Connected Knowing: Ethic of Care Public Leadership Public Intellectual Engaged/Public Scholarship
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Faculty and Student Activities In theCommunity
Distance
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Professional Service
Service applies a faculty members knowledge,skills, and expertise as an educator, a member of a discipline or profession, and a participant inan institution to benefit students, the institution,the discipline or profession, and the communityin a manner consistent with the mission of theuniversity.
Service @ Indiana University: Defining, documenting, and evaluating.(http://csl.iupui.edu/servicelearning/facultydevelopment.html)
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Unsatisfactory(Documentation of) Service?
Only listing university committees No evidence of nature of activities or
results Evidence on outcomes, but no evidence
of individual role No review by others No evidence on how service work is
consistent with professionaldevelopment or goals
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Issues Related to Service
Time on task: Difficult to use as acriterion, although scope may be
relevant Remuneration: Typically not relevant Process vs. Outcomes: Must be
balanced, but process should not beemphasized to the detriment of demonstrating outcomes
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Differentiation of Terms
Doing An Activity Teaching, Research, or Service
Well-informed
Scholarly Teaching Scholarly Discovery Scholarly Service
Contributing to Knowledge Scholarship of Teaching Scholarship of Service Scholarship of Discovery
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Advancement And Tenure Are DecisionsAbout The Academic Nature Of Work
There are differences between professionalservice as scholarship and
Doing good
Doing ones job well Administrative work Clerical work Evaluation for a merit increase
Collegiality Citizenship
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Promotion & Tenurefor Professional Service
Service documented as academic work Evidence of significance and impact from
multiple sources
Evidence of individual contributions Evidence of growth and leadership Dissemination, including publications (some
of which are peer-reviewed academic ones) Dissemination to peers, clients, patients Peer review of professional service, including
process and outcomes
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Faculty and Student Activities In theCommunity
Distance
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Participatory Action Research
Collaboration between the campusand community Partnerships
Democratization of knowledge thatacknowledges different ways of knowing and different types of knowledge
Social change through actions basedon the research that promote social
justice.Strand et al., 2003
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Participatory Action Research
Focus on the adequacy of the processas well as the outcomes
Peer review by multiple stakeholders,including academic
Outcomes for multiple stakeholders
Dissemination to multiple stakeholders
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Harkavy: Why EmphasizeCivic Engagement?
Responsible and Moral Choice
Improve the Quality of All AcademicWork
Self-interest
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President
University Administration
Promotion & TenureSchool
Dean
Department
Chair
Faculty
Students
Staff
Support Services
Mission
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Two Types of Engagement
Institutionalization
OfOtherTypes
OfEngagement
High
Low
Institutionalization of
Service Learning
Research I
Liberal Arts
Liberal Arts
CommunityColleges
Land GrantBoyers NewAmericanCollege
Low Hig h
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To institutionalize service-learningeffectively, service-learning must beviewed not as a discrete programbut as a means to accomplish other important goals for the campus.
Furco & Holland
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Comprehensive Action Plan for ServiceLearning (CAPSL)
Pl anni ng
Awarenes s
Bringle, R.G., & Hatcher, J.A. (1996). Implementing service learning in higher education. Journal of Higher Education, 67, 221-239.Bringle, R. G., & Hatcher, J. A. (2000). Institutionalization of service learning in higher education. Journal of Higher Education, 71(3), 273-290.Bringle, R. G., Hatcher, J. A., Hamilton, S., & Young, P. (2001). Planning and assessing campus/communityengagement. Metropolitan Universities, 12(3), 89-99.
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Hollands Areas of Development
Mission, Organizational structure
Faculty Involvement Promotion and Tenure Student Involvement
Community Involvement Publications and University Relations
S i L i
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Service Learning as aSubversive Activity
Develops the public purposes of higher education Change the traditional assumptions about faculty work Change the way faculty teach Increase interdisciplinary work Contribute to the nature of first-year, honors,
scholarships, capstones Promote democratic values in the academy and with the
community Broaden assessment
Broaden promotion and tenure Increase the salience of service in the campus culture Change campus/community relationships Change institutional accreditation and quality assurance
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Focuses institution-wide attention
Assures public of institutional quality
Supports institutional improvement
Expands literacy and understanding
Creates critical data sets
Facilitates decisions, planning
Spurs institutional, strategic change
Connects CE to other institutional work
NCA Accreditation Process and Carnegie Documentation
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IUPUI NCA: Three Primary Tasks*
What are we doing in CE?
How well are we doing CE?
What should we, as a campus, be doing incentral Indiana?
*NOTE: Prior to release of 2003 Criterion 5
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NCA Self-Study of Civic Engagement
I. Enhance capacity for civic engagementA. Demonstrate advocacy and supportB. Expand internal resources and infrastructureC. Secure external fundingD. Document the quality and impact
II. Enhance civic activities, partnerships, and patient and clientservicesA. Offer academic community-based learning opportunitiesB. Engage in community-based researchC. Provide professional servicesD. Create opportunities for community service
III. Intensify commitment and accountability to IndianapolisCentral Indiana, and IndianaA. Establish widespread community participationB. Establish widespread campus participationC. Conduct regular forums on the campus community agenda
for central Indiana.IV. Identify strengths and challenges for future work
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Civic Engagement Inventory
Document/categorize CE activities Topical issues (e.g., homeless) Academic unit
Increase understanding of CE
Internally (e.g., planning, collaboration) Externally
Provide recognition for CE Schools/campus reports
Individual faculty Contribute to quality and impact Hope to replace with eFAR
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Institutional Portfolio
A focused selection of real work, combinedwith narrative interpretation and reflection ,that demonstrates institutionalachievements and shows learning andimprovement over timei.e., institutionaleffectiveness.
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Why Electronic?
Information more accessible, transparent,authentic, dynamic, interactiveyou canshow something, not just describe it
Can be updated Accommodates multiple types of evidence Focus on evidence and alignment Information accessed/linked more efficiently
(e.g., to support recommendations andconclusions, contextualize information)
Facilitates campus involvement
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www.iport.iupui.edu
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Contents
Primary materials from students and faculty Assessment and performance data and
reports
Survey results and reports Statistical information Narrative analysis, interpretation, and
reflection
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Levels of Aggregation
Individual (examples)
Program or other unit (reports)
Institution (performance indicators)
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Portfolio Audiences
Accrediting agencies Community leaders and members State governments Prospective/current students Prospective/current faculty, administrators,
staff Employers
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Purposes
Internal Objectives (e.g., strategic planning,reports, exemplars)
External Representations Accreditation Carnegie Pilot Project Quality Assessment
Research
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Benefits
Can foster ongoing conversation aboutlearning, improvement, and assessment
Catalyst for making improvement efforts
more continuous, coordinated,collaborative, and complete Promotes faculty development in ways
compatible with institutional needs Enhances stakeholder understanding of
institutions special mission, roles. andaccomplishments
Demonstrates accountability and credibility Can be updated
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Institutional Maturity
Lots of counting Lots of counting of whats available Look for the intersection of (a) practical to
collect and (b) meaningful Need more on outcomes, evaluation, impact Developing partners to help (e.g., Institutional
Research)
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Tips
Identify leadership for CE assessment Customize process to advance campus
goals
Use to expand capacity of institutionalresearch
Use to develop community voice andparticipation
Identify multiple purposes Analysis must be mission driven
What we see
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What we seein IUPUIs future
1. Assessing knowledge, skills,and dispositions of civicoutcomes through narratives from
Service learning classes Civic engagement programs School-based curricular outcomes
2. Developing a campus/community agenda3. Community impact 1 study completed4. Faculty outcomes (e.g., publications)
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Fundamental Issue!
In what significant ways is theintellectual culture of YOUR
CAMPUS incompatible withprograms that embrace civicengagement?
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Walshok
Are you asking faculty to account for thePUBLIC MEANING and impact of their scholarship beyond the discipline or
profession? How is civic engagement presented as anINTELLECTUAL IMPERATIVE?
How is the institution INTENTIONALLY
supporting faculty (e.g., enablinginfrastructures) with an interest in civicengagement activities?
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Resources for Civic Engagement
Battistoni, R. (2001). Civic engagement across the curriculum: A resource book for service-learning faculty in all disciplines. Providence, RI: Campus Compact.
Boyer, E. (1991, March 9). Creating the new American college. Chronicle of Higher Education , A18.
Boyer, E. (1996). The scholarship of engagement. The Journal of Public Service
and Outreach , 1(1), 11-20.Bringle, R., Games, R., & Malloy, E. (1999) Colleges and universities as citizens .Needham, MA: Allyn and Bacon.
Checkoway, B. (2001). Renewing the civic mission of the American researchuniversity. Journal of Higher Education , 72 (2), 125-147.
Colby, A., Ehrlich, T., Beaumont, E., Stephens, J.(2003). Educating citizens. San
Francisco: Jossey-Bass.Driscoll, A., & Lynton, E. (1999). Making outreach visible: A guide to documenting
professional service outreach. Washington, DC: American Association of Higher Education.
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Resources for Civic Engagement
Ehrlich, T. (Ed.) (2000). Higher education and civic responsibility . Phoenix,AZ: Oryz Press.
Glassick, C.E., Huber, M.T., & Maeroff, G.I. (1997). Scholarship assessed:Evaluation of the professoriate . San Francisco: Jossey-Bass.
IUPUI institutional portfolio on civic engagement: North Central Associationaccreditation. (www.iport.iupui.edu).
Langseth, M., & Plater, W. M. (in press). Public work and the academy: Aguidebook for academic administrators on civic engagement and service-learning. Anker Press.
Lynton, E. (1995). Making the case for professional service . Washington, DC:American Association for Higher Education.
National Review Board for the Scholarship of Engagement(http://schoe.coe.uga.edu/about/FAQs.html)
Service @ Indiana University: Defining, documenting, and evaluating.(http://csl.iupui.edu/servicelearning/facultydevelopment.html)
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Websites
IUPUI P&T Guidelines http://www.academicaffairs.iupui.edu/appd/faculty_appts.htmCenter for Service and Learning http://csl.iupui.edu Community-Campus Partnership for Health http://www.futurehealth.ucsf.edu/ccph.html National Review Board Scholarship of Engagement http://www.scholarshipofengagement.org Committee on Institutional Cooperation http://www.cic.uiuc.edu/groups/CommitteeOnEngagement/archive/documCampus Compact www.compact.orgNational Clearinghouse for Service Learning http://www.servicelearning.org/
http://www.academicaffairs.iupui.edu/appd/faculty_appts.htmhttp://csl.iupui.edu/http://www.futurehealth.ucsf.edu/ccph.htmlhttp://www.scholarshipofengagement.org/http://www.cic.uiuc.edu/groups/CommitteeOnEngagement/archive/documents/EngagementReportREV2-22-05.pdfhttp://www.compact.org/http://www.servicelearning.org/http://www.servicelearning.org/http://www.servicelearning.org/http://www.servicelearning.org/http://www.compact.org/http://www.cic.uiuc.edu/groups/CommitteeOnEngagement/archive/documents/EngagementReportREV2-22-05.pdfhttp://www.scholarshipofengagement.org/http://www.futurehealth.ucsf.edu/ccph.htmlhttp://csl.iupui.edu/http://www.academicaffairs.iupui.edu/appd/faculty_appts.htm