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    Strengthening InstitutionalSupport for Service Learning

    and Civic EngagementRobert G. Bringle, Ph.D .Chancellors Professor of Psychology and Philanthropic StudiesDirector, Center for Service and LearningIndiana University-Purdue University [email protected]

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    Boyers Civic Engagement

    The scholarship of engagement meansconnecting the rich resources of the universityto our most pressing social, civic, and ethicalproblems, to our children, to our schools, toour teachers, and to our cities.

    -Boyer (1996)

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    Boyers Civic Engagement

    What is needed is not just moreprograms, but a larger purpose, a larger sense of mission, a larger clarity of

    direction.

    Ultimately, the scholarship of engagementalso means creating a special climate inwhich the academic and civic culturescommunicate more continuously andmore creatively with each other.

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    Criterion Five: Engagementand Service

    Learn from constituencies andanalyze capacity to serve

    Commitment and capacity to engageand provide service

    Demonstrate responsiveness todependent constituencies

    Internal and external constituenciesvalue the organizations services

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    Engagement, Outreach, andPublic Service

    Civic Education Civic Engagement Community

    engagement

    Community-basedLearning Community Service Engaged Scholarship Experiential Learning Outreach Participatory Action

    Research

    Partnerships Professional Service Public Scholar Public Service

    Scholarship of Engagement Scholarship on

    Engagement Service

    Service Learning Student Engagement Voluntary Service

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    Faculty and Student Activities In theCommunity

    Distance

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    Community Involvement

    Teaching, research, and service in thecommunity

    Occurs in profit, nonprofit, andgovernment sectors

    Has no geographic boundaries

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    Differentiation of Terms

    Community Involvement Defined by location Occurs in the community

    Civic Engagement Defined by location and process Occurs in and with the community Demonstrates democratic values of participation

    Impact + Partnerships

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    IUPUI Definition of Civic Engagement

    Civic engagement is activecollaboration that builds on the

    resources, skills, expertise, andknowledge of the campus andcommunity to improve the quality of life in communities in a manner thatis consistent with the campusmission.

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    Faculty and Student Activities In theCommunity

    Distance

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    AAC&Us Survey of EmployersBest methods for ensuring that graduates have

    knowledge/skills:

    Internship/community-based project wherestudents apply college learning in real-worldsetting.

    83% Very Effective and Fairly Effective Senior project incorporating depth of

    knowledge, problem-solving, writing, andanalytic reasoning skills. 79%

    Essay tests 60% Electronic portfolio 56% Multiple Choice Exams 32%

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    Community-Based Learning

    Not all community-based instruction is servicelearning

    Field work experiences (e.g., Museum Studies, Anthropology)

    Cooperative Education Internship Practicum Service Learning Pre-professional field experiences: Clinicals, Student Teaching Applied Learning Experiential Learning Public Service-Focused Learning Academically-Based Community Learning Academic Service Learning Student Engagement

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    Service Learning

    A course-based, credit bearing educationalexperience in which students

    Participate in an organized service activitythat meets identified community goals

    Reflect on the service activity in such a wayas to gain further understanding of coursecontent, a broader appreciation of thediscipline, and an enhanced sense of civicresponsibility

    (Bringle & Hatcher, 1997)

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    Key Elements of Service Learning

    Reflection Perplexity (Dewey, 1933) Activities to structure learning from the

    service experience

    Reciprocity Partnerships Dialogue to structure the service experience

    Civic Education

    define 4

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    Distinctions Among Approaches toService & Experiential Learning

    Recipient BENEFICIARY Provider

    LearningService FOCUS

    SERVICE LEARNING

    COMMUNITY SERVICE FIELD EDUCATION

    VOLUNTEERISM INTERNSHIP

    (Furco, 1996)

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    Why Service Learning inHigher Education?

    Good Pedagogy Structures Educationally Meaningful

    Service

    Addresses Community Needs Promotes Civic Responsibility Student Development

    Student Persistence and Retention Supports an Expanding Role of Higher Education

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    Promoting Learning forUnderstanding

    Active Engagement

    Frequent Feedback

    Collaboration

    Cognitive Apprenticeship

    Practical ApplicationMarchese

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    Why do we need more thana vocational education?

    In part, because we livemore than a vocationallife: we live a larger civic

    life and we have to beeducated for it.- D. Mathews

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    What is Good Citizenship?

    Battistoni (2002) Civic Professionalism

    Social Responsibility Social Justice Connected Knowing: Ethic of Care Public Leadership Public Intellectual Engaged/Public Scholarship

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    Faculty and Student Activities In theCommunity

    Distance

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    Professional Service

    Service applies a faculty members knowledge,skills, and expertise as an educator, a member of a discipline or profession, and a participant inan institution to benefit students, the institution,the discipline or profession, and the communityin a manner consistent with the mission of theuniversity.

    Service @ Indiana University: Defining, documenting, and evaluating.(http://csl.iupui.edu/servicelearning/facultydevelopment.html)

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    Unsatisfactory(Documentation of) Service?

    Only listing university committees No evidence of nature of activities or

    results Evidence on outcomes, but no evidence

    of individual role No review by others No evidence on how service work is

    consistent with professionaldevelopment or goals

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    Issues Related to Service

    Time on task: Difficult to use as acriterion, although scope may be

    relevant Remuneration: Typically not relevant Process vs. Outcomes: Must be

    balanced, but process should not beemphasized to the detriment of demonstrating outcomes

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    Differentiation of Terms

    Doing An Activity Teaching, Research, or Service

    Well-informed

    Scholarly Teaching Scholarly Discovery Scholarly Service

    Contributing to Knowledge Scholarship of Teaching Scholarship of Service Scholarship of Discovery

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    Advancement And Tenure Are DecisionsAbout The Academic Nature Of Work

    There are differences between professionalservice as scholarship and

    Doing good

    Doing ones job well Administrative work Clerical work Evaluation for a merit increase

    Collegiality Citizenship

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    Promotion & Tenurefor Professional Service

    Service documented as academic work Evidence of significance and impact from

    multiple sources

    Evidence of individual contributions Evidence of growth and leadership Dissemination, including publications (some

    of which are peer-reviewed academic ones) Dissemination to peers, clients, patients Peer review of professional service, including

    process and outcomes

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    Faculty and Student Activities In theCommunity

    Distance

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    Participatory Action Research

    Collaboration between the campusand community Partnerships

    Democratization of knowledge thatacknowledges different ways of knowing and different types of knowledge

    Social change through actions basedon the research that promote social

    justice.Strand et al., 2003

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    Participatory Action Research

    Focus on the adequacy of the processas well as the outcomes

    Peer review by multiple stakeholders,including academic

    Outcomes for multiple stakeholders

    Dissemination to multiple stakeholders

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    Harkavy: Why EmphasizeCivic Engagement?

    Responsible and Moral Choice

    Improve the Quality of All AcademicWork

    Self-interest

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    President

    University Administration

    Promotion & TenureSchool

    Dean

    Department

    Chair

    Faculty

    Students

    Staff

    Support Services

    Mission

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    Two Types of Engagement

    Institutionalization

    OfOtherTypes

    OfEngagement

    High

    Low

    Institutionalization of

    Service Learning

    Research I

    Liberal Arts

    Liberal Arts

    CommunityColleges

    Land GrantBoyers NewAmericanCollege

    Low Hig h

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    To institutionalize service-learningeffectively, service-learning must beviewed not as a discrete programbut as a means to accomplish other important goals for the campus.

    Furco & Holland

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    Comprehensive Action Plan for ServiceLearning (CAPSL)

    Pl anni ng

    Awarenes s

    Bringle, R.G., & Hatcher, J.A. (1996). Implementing service learning in higher education. Journal of Higher Education, 67, 221-239.Bringle, R. G., & Hatcher, J. A. (2000). Institutionalization of service learning in higher education. Journal of Higher Education, 71(3), 273-290.Bringle, R. G., Hatcher, J. A., Hamilton, S., & Young, P. (2001). Planning and assessing campus/communityengagement. Metropolitan Universities, 12(3), 89-99.

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    Hollands Areas of Development

    Mission, Organizational structure

    Faculty Involvement Promotion and Tenure Student Involvement

    Community Involvement Publications and University Relations

    S i L i

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    Service Learning as aSubversive Activity

    Develops the public purposes of higher education Change the traditional assumptions about faculty work Change the way faculty teach Increase interdisciplinary work Contribute to the nature of first-year, honors,

    scholarships, capstones Promote democratic values in the academy and with the

    community Broaden assessment

    Broaden promotion and tenure Increase the salience of service in the campus culture Change campus/community relationships Change institutional accreditation and quality assurance

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    Focuses institution-wide attention

    Assures public of institutional quality

    Supports institutional improvement

    Expands literacy and understanding

    Creates critical data sets

    Facilitates decisions, planning

    Spurs institutional, strategic change

    Connects CE to other institutional work

    NCA Accreditation Process and Carnegie Documentation

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    IUPUI NCA: Three Primary Tasks*

    What are we doing in CE?

    How well are we doing CE?

    What should we, as a campus, be doing incentral Indiana?

    *NOTE: Prior to release of 2003 Criterion 5

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    NCA Self-Study of Civic Engagement

    I. Enhance capacity for civic engagementA. Demonstrate advocacy and supportB. Expand internal resources and infrastructureC. Secure external fundingD. Document the quality and impact

    II. Enhance civic activities, partnerships, and patient and clientservicesA. Offer academic community-based learning opportunitiesB. Engage in community-based researchC. Provide professional servicesD. Create opportunities for community service

    III. Intensify commitment and accountability to IndianapolisCentral Indiana, and IndianaA. Establish widespread community participationB. Establish widespread campus participationC. Conduct regular forums on the campus community agenda

    for central Indiana.IV. Identify strengths and challenges for future work

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    Civic Engagement Inventory

    Document/categorize CE activities Topical issues (e.g., homeless) Academic unit

    Increase understanding of CE

    Internally (e.g., planning, collaboration) Externally

    Provide recognition for CE Schools/campus reports

    Individual faculty Contribute to quality and impact Hope to replace with eFAR

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    Institutional Portfolio

    A focused selection of real work, combinedwith narrative interpretation and reflection ,that demonstrates institutionalachievements and shows learning andimprovement over timei.e., institutionaleffectiveness.

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    Why Electronic?

    Information more accessible, transparent,authentic, dynamic, interactiveyou canshow something, not just describe it

    Can be updated Accommodates multiple types of evidence Focus on evidence and alignment Information accessed/linked more efficiently

    (e.g., to support recommendations andconclusions, contextualize information)

    Facilitates campus involvement

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    www.iport.iupui.edu

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    Contents

    Primary materials from students and faculty Assessment and performance data and

    reports

    Survey results and reports Statistical information Narrative analysis, interpretation, and

    reflection

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    Levels of Aggregation

    Individual (examples)

    Program or other unit (reports)

    Institution (performance indicators)

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    Portfolio Audiences

    Accrediting agencies Community leaders and members State governments Prospective/current students Prospective/current faculty, administrators,

    staff Employers

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    Purposes

    Internal Objectives (e.g., strategic planning,reports, exemplars)

    External Representations Accreditation Carnegie Pilot Project Quality Assessment

    Research

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    Benefits

    Can foster ongoing conversation aboutlearning, improvement, and assessment

    Catalyst for making improvement efforts

    more continuous, coordinated,collaborative, and complete Promotes faculty development in ways

    compatible with institutional needs Enhances stakeholder understanding of

    institutions special mission, roles. andaccomplishments

    Demonstrates accountability and credibility Can be updated

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    Institutional Maturity

    Lots of counting Lots of counting of whats available Look for the intersection of (a) practical to

    collect and (b) meaningful Need more on outcomes, evaluation, impact Developing partners to help (e.g., Institutional

    Research)

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    Tips

    Identify leadership for CE assessment Customize process to advance campus

    goals

    Use to expand capacity of institutionalresearch

    Use to develop community voice andparticipation

    Identify multiple purposes Analysis must be mission driven

    What we see

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    What we seein IUPUIs future

    1. Assessing knowledge, skills,and dispositions of civicoutcomes through narratives from

    Service learning classes Civic engagement programs School-based curricular outcomes

    2. Developing a campus/community agenda3. Community impact 1 study completed4. Faculty outcomes (e.g., publications)

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    Fundamental Issue!

    In what significant ways is theintellectual culture of YOUR

    CAMPUS incompatible withprograms that embrace civicengagement?

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    Walshok

    Are you asking faculty to account for thePUBLIC MEANING and impact of their scholarship beyond the discipline or

    profession? How is civic engagement presented as anINTELLECTUAL IMPERATIVE?

    How is the institution INTENTIONALLY

    supporting faculty (e.g., enablinginfrastructures) with an interest in civicengagement activities?

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    Resources for Civic Engagement

    Battistoni, R. (2001). Civic engagement across the curriculum: A resource book for service-learning faculty in all disciplines. Providence, RI: Campus Compact.

    Boyer, E. (1991, March 9). Creating the new American college. Chronicle of Higher Education , A18.

    Boyer, E. (1996). The scholarship of engagement. The Journal of Public Service

    and Outreach , 1(1), 11-20.Bringle, R., Games, R., & Malloy, E. (1999) Colleges and universities as citizens .Needham, MA: Allyn and Bacon.

    Checkoway, B. (2001). Renewing the civic mission of the American researchuniversity. Journal of Higher Education , 72 (2), 125-147.

    Colby, A., Ehrlich, T., Beaumont, E., Stephens, J.(2003). Educating citizens. San

    Francisco: Jossey-Bass.Driscoll, A., & Lynton, E. (1999). Making outreach visible: A guide to documenting

    professional service outreach. Washington, DC: American Association of Higher Education.

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    Resources for Civic Engagement

    Ehrlich, T. (Ed.) (2000). Higher education and civic responsibility . Phoenix,AZ: Oryz Press.

    Glassick, C.E., Huber, M.T., & Maeroff, G.I. (1997). Scholarship assessed:Evaluation of the professoriate . San Francisco: Jossey-Bass.

    IUPUI institutional portfolio on civic engagement: North Central Associationaccreditation. (www.iport.iupui.edu).

    Langseth, M., & Plater, W. M. (in press). Public work and the academy: Aguidebook for academic administrators on civic engagement and service-learning. Anker Press.

    Lynton, E. (1995). Making the case for professional service . Washington, DC:American Association for Higher Education.

    National Review Board for the Scholarship of Engagement(http://schoe.coe.uga.edu/about/FAQs.html)

    Service @ Indiana University: Defining, documenting, and evaluating.(http://csl.iupui.edu/servicelearning/facultydevelopment.html)

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    Websites

    IUPUI P&T Guidelines http://www.academicaffairs.iupui.edu/appd/faculty_appts.htmCenter for Service and Learning http://csl.iupui.edu Community-Campus Partnership for Health http://www.futurehealth.ucsf.edu/ccph.html National Review Board Scholarship of Engagement http://www.scholarshipofengagement.org Committee on Institutional Cooperation http://www.cic.uiuc.edu/groups/CommitteeOnEngagement/archive/documCampus Compact www.compact.orgNational Clearinghouse for Service Learning http://www.servicelearning.org/

    http://www.academicaffairs.iupui.edu/appd/faculty_appts.htmhttp://csl.iupui.edu/http://www.futurehealth.ucsf.edu/ccph.htmlhttp://www.scholarshipofengagement.org/http://www.cic.uiuc.edu/groups/CommitteeOnEngagement/archive/documents/EngagementReportREV2-22-05.pdfhttp://www.compact.org/http://www.servicelearning.org/http://www.servicelearning.org/http://www.servicelearning.org/http://www.servicelearning.org/http://www.compact.org/http://www.cic.uiuc.edu/groups/CommitteeOnEngagement/archive/documents/EngagementReportREV2-22-05.pdfhttp://www.scholarshipofengagement.org/http://www.futurehealth.ucsf.edu/ccph.htmlhttp://csl.iupui.edu/http://www.academicaffairs.iupui.edu/appd/faculty_appts.htm