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2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

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Page 1: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

2009-2010

Page 2: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Advisory Board

James Stenerson

Center for Teaching, Learning and Technology

Abbey Berg

Dyson College of Arts and Sciences

Marilyn Jaffe-Ruiz

Leinhard School of Nursing

James Kilbane

School of Education

Randi Priluck

Lubin School of Business

Distributed Education Council

Geoffrey Bracket

Provost

Elizabeth Lowe

Center for Teaching, Learning and Technology

Martina Blackwood

Dyson College of Arts and Sciences

Rebecca Martin

Dyson College of Arts and Sciences

Lindsay Bonilla

Center for Teaching, Learning and Technology

John McNeill

School of Law

Kathleen Carlisle

Continuing Legal Education

Tom Miliano

Lubin School of Business

Jenny Carrillo

Office of the President

Cathy Pagano

Continuing & Professional Education

James Curry

Office of the Provost

Medaline Philbert

University Library

Michael D'Angelo

Division of Information Technology

Cynthia Pittson

School of Law

John Dory

Lubin School of Business

Danielle Plass

Center for Teaching, Learning and Technology

Chris Elarde

Division of Information Technology

David Sachs

Seidenberg School of CSIS

Toby Haghenback

Leinhard School of Nursing

Joe Seijo

Center for Teaching, Learning and Technology

Nancy Hale

Seidenberg School of CSIS

Jermain Smith

School of Education

Nira Herrmann

Dean of Dyson College of Arts and Sciences

James Stenerson

Center for Teaching, Learning and Technology

Donna Hoyt

Enrollment Management

Maria Strzelczyk

Division of Information Technology

Robert Keating

VP Strategic Initiative

Nancy Uhl

Seidenberg School of CSIS

Janet Kirtman

Adult and Continuing Education

Lauren Valiente

Division of Information Technology

Constance Knapp

Dean of Seidenberg School of CSIS

Michael Weinraub

School of Education

Beth Gordon-Klingner

Dyson College of Arts and Sciences

Laurie Witham

Division of Information Technology

Robert Yarbrough

University Counsel

Page 3: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

TABLE OF CONTENTS

Page

Index of Figures and Appendices iii

Message from the Director iv

Organizational Chart vi

Center for Teaching, Learning & Technology 1

Instructional Design 6

Online Support Services 9

Evening Support Office at Pleasantville 17

The Verizon Thinkfinity, Teaching and Community Initiative 20

Faculty Resource Network 23

CTLT Events 26

Pforzheimer Center for Faculty Development 32

Pforzheimer Events 33

Staff Updates 36

Appendices A-G 40

2009-2010 Staff & Student Workers 80

ii

Page 4: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Index of Figures and Appendices

Item Description Page

Figure 1 Instructional Design’s One-on-One Consultation 6

Figure 2 Teaching Effective Online Workshop Participants 7

Figure 3 Proctoring AY 2009-2010 9

Figure 4.1 Student Enrollment in WWW by Term 10

Figure 4.2 Student Enrollment in WAX by Term 11

Figure 4.3 Student Headcount and Enrollment Data 12

Figure 5 Number of WWW and WAX courses offered. 13

Figure 6 Number of Online Graduate and Undergraduate Courses 14

Figure 7 Course Section Data 15

Figure 8 ESO’s One-on-One Consultation 17

Figure 9 Make-Up Exam Service 18

Figure 10 Teaching with Technology Day Attendance 27

Figure 11 Faculty Institute: Participants by School/Administration 31

Figure 12.1 Pforzheimer Center for Faculty Development Events 35

Figure 12.2 Pforzheimer Center for Faculty Development Events 35

APPENDIX A Online Services Evaluation 41

APPENDIX B Teaching with Technology Day 2010-Jan 45

APPENDIX C Teaching with Technology Day 2010-Aug 47

APPENDIX D Program: Faculty Institute 2010 49

APPENDIX E Schedule: Faculty Institute 2010 61

APPENDIX F Survey: Faculty Institute 2010 65

APPENDIX G Schedule: New Faculty Orientation 2010 75

APPEDIX H Thinkfinity Year 3 Grant Recipients 76

iii

Page 5: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Message from the Director The 2009 – 20010 was another successful year for faculty development initiatives here at

Pace. The Center for Teaching Learning and Technology (CTLT) continued its fifth year of a suc-

cessful partnership with the Pforzheimer Center for Faculty Development. The dynamic team

at the Centers continued to carry forth the vision and the mission of CTLT which are aligned

with the core values that are expressed in the three year plan issued by the new administra-

tion.

The annual report demonstrates that the faculty development programs continued to expand

in number and in attendance. The two most popular programs are Course Development Days

(offered twice a year right before the start of a semester) and the Annual Faculty Institute held

each May. An expanded program was presented this year to cover Tenure and Promotion

offered by the Provost and the Deans. The faculty exchange lunches continued to expand in

popularity. CTLT and Pforzheimer attempted to address current or new challenges and started

a development program on Collegiate Learning Assessment. The session was held in May and

10 faculty attended. There was also an enriched a one-day full-time faculty orientation in Au-

gust. It was the second year for the new one day program and there was favorable reviews.

The great news was that various initiatives are underway thanks to the funding from the

Thinkfinity Grant. In fact, this was year three for the five year initiative funded by a $3 million

grant that the Provost and The Executive Director submitted to the Verizon Foundation. There

are three cornerstones in the grant which certain goals set for each of the cornerstones. Cor-

nerstone One represents the expansion and community outreach with regards to the Thinkfin-

ity platform, Cornerstone Two was community outreach with regards to information technolo-

gy for the underrepresented communities. This will be accomplished in part by developing In-

terdisciplinary service learning course. The third Cornerstone address Informatics and devel-

opment of programs and courses to illustrate and develop the field of Informatics. This year

we initiated the Provost Grants for Innovative Teaching and Technology.

What remains vital for the CTLT and Pforzheimer team is continuously striving to address the

challenges that faculty face in there “classroom” environment. We recognize that technology

is just one of the challenges and attention must be given to the diverse student population.

CTLT is aware that diversity in the classroom is not just a social/cultural phenomenon yet

there is diversity in learning styles and in quality of students and their work.

The report would not be possible without the support of Dr. Abbey Berg who offers credence

iv

Page 6: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Message from the Director

to want the Centers do for the faculty. I thank you for reviewing the Annual Report and I hope it demonstrates the commitment that the University and CTLT staff has made to faculty

development and the enhancement to student learning.

Jim Stenerson, Ph.D. Executive Director

v

Page 7: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Organizational Chart 2009-2010

vi

Courseware Web Designer Roberto Rodriguez

Manager for Online Support Services Danielle Plass

Evening Program Coordinator Christina Ojar

Pforzheimer Center for Faculty Development Director

Abbey Berg

Courseware Development & Thinkfinity Grant Coordinator

Lindsay Bonilla

Assistant Director Joseph Seijo

Provost & EVP for Academic Affairs

Geoffrey L. Brackett, D. Phil. (Oxon.)

Center for Teaching, Learning & Technology Executive Director

James F. Stenerson, Ph D

Advisory Board Dyson College of Arts and Sciences, Paul Griffin

Leinhard School of Nursing, TBA School of Education, James Kilbane

Lubin School of Business, Randi Priluck Seidenberg School of CSIS, Christelle Scharff

Page 8: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Center for Teaching Learning & Technology

Mission

The Center for Teaching, Learning and Technology (CTLT) offers support to faculty in a rapidly

changing teaching/learning environment. The University’s Strategic Plan recognizes the im-

portance of faculty and their essential role in providing for a student-centered educational ex-

perience. In recognition of the faculty’s desire to keep up with the latest instructional method-

ologies, the CTLT is committed to faculty driven initiatives that incorporate current pedagogi-

cal strategies and highlight new technologies resulting in teaching excellence. CTLT will offer

and facilitate new faculty development programs that will demonstrate how to provide a posi-

tive learning environment that foster students’ intellectual growth and competence. To realize

the University’s core objective of strengthening Pace’s academic reputation, the CTLT is dedi-

cated to assisting faculty in exploring dynamic teaching methodologies appropriate for a di-

verse student body wanting to learn. CTLT will support both traditional and non-traditional

instruction. In order to enhance the student-centered environment, CTLT will advocate for

effective student support so that students can succeed in learning.

Vision

The Center for Teaching, Learning and Technology (CTLT), following the direction of Pace Uni-

versity’s strategic plan, will strive for the highest quality distributed education environment.

CTLT, in partnership with Pforzheimer Center for Faculty Development, recognizes that certain

characteristics of teaching excellence include the establishment and communication of clear

learning outcomes, the assessment of learning and the active involvement of students. Sound

pedagogical design and student-center initiatives will drive the Center’s activities. The special-

ized areas of operation at CTLT include Instructional Design, Online Support Services for both

students and faculty, and the Evening Support Office on the Pleasantville campus. The CTLT

and Pforzheimer will coordinate and arrange workshops and services for the faculty that are

both discipline specific and for the entire University faculty. In order to attain the vision, the

CTLT will collaborate with key University departments and divisions.

1

Page 9: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Center for teaching Learning & Technology

Pforzheimer Center for Faculty Development

The Center for Teaching, Learning and Technology (CTLT) is the umbrella organization of the

Pforzheimer Center for Faculty Development. The Pforzheimer Center for Faculty Develop-

ment provides opportunities for Pace University full-time and adjunct faculty to improve their

skills with enhanced student learning. The Pforzheimer Center encourages faculty to strength-

en their current teaching skills and expand their research techniques to match their teaching

with the needs of their students and the demands of their subject matter. Working in tandem

with the Center for Teaching, Learning & Technology, the Pforzheimer Center supports a wide

variety of approaches to teaching and learning. Its offerings include workshops and demon-

strations; mentoring by experienced colleagues; task groups to explore problems and develop

solutions; and other individual or group activities designed to meet faculty interests. The Cen-

ter is overseen by an Advisory Board and a director, Abbey Berg of the Dyson School of Arts

and Science, based in New York City. For further information about the Pforzheimer Center

visit page 32.

2

Page 10: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Center for Teaching Learning & Technology

The CTLT and Pforzheimer Centers’ mission is the recognition of a new distributed educational

paradigm and the importance of faculty development in this new diverse learning environ-

ment. The Centers and their services exist for all interested faculty. To be proactive and suc-

cessful in achieving its goals, the CTLT will incorporate the following objectives to guide its mis-

sion and vision. The Center will strive for academic excellence. In particular, CTLT will continue

to offer support in the area of Information Literacy and Instructional Technology incorporating

these two components into the faculty’s pedagogy. This would entail a close working relation-

ship with the University Library and the Division of Information Technology. Assessment will

remain an important initiative for the CTLT since it is the major focus of higher education. Ad-

juncts are an important part of the University community and there must be a more active

attempt to get the adjuncts involved with the support programs that CTLT is willing to provide.

In addition, the new core while innovative does provide CTLT with new opportunities to work

with the faculty and provide support to the Dyson College of Arts and Science.

Goals and Objectives

1. Continue to enhance the current services offered by the Center for Teaching, Learning and

Technology that address effective incorporation of instructional technologies.

Meet with the Pforzheimer Advisory Board in order to review a “needs assessment” of

what faculty development services must be provided. Advisory Board meetings will be

held once a semester.

Continue to assess the current schedule of workshops and events and determine their

relevance and assess their quality. Make adjustments where needed.

Provide additional support to the faculty involved with the Honors College laptop initia-

tive.

Assess and broaden the newly created support office for online learners and instruc-

tors.

Assess the reorganized Evening Coordinator’s position in Pleasantville measuring its

support to Pleasantville adjuncts and administrative support to Pforzheimer Center.

3

Page 11: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Center for Teaching Learning & Technology

Continue to offer “Course Development Days” as a way to motivate faculty to integrate

technology into their teaching by assisting them with course materials. Increase the

number of faculty participating in these days.

Support departmental and school based requests for workshops including requests

from individual faculty members for consultations.

Enhance the support services to adjunct faculty beyond the services now offered.

2. Continue to organize and plan various faculty development workshops. These workshops

contribute to the University’s efforts in enhancing student learning through the continuous

improvement of faculty’s pedagogical skills and knowledge.

Continue to promote the Faculty Resource Network headquartered at NYU and contin-

ue to promote the Network within Pace. Maintain the high levels of participation from

Pace faculty for the University Associate Program and Summer Seminar.

Encourage faculty to reflect on their strengths and weaknesses in their teaching

through the “Teaching Portfolio Workshop.”

Organize the annual two-day Faculty Institute which will foster faculty collaboration

and allow them to attend various faculty development workshops on instructional skills

and integrating technology.

Implement additional workshop offerings and increase the number of individual or de-

partment workshops that address the issues of tenure and promotion.

3. Implement and formalize developmental programs for new University initiatives.

Design and develop a Pace Faculty Mentoring program. This new initiative would allow

all new full time faculty to explore the university’s resources with guidance from a

mentor. A major component of the Pace Mentoring Program would be faculty collabo-

ration with demonstrations of best practices. This would be an on-going program with

a new cohort of faculty each year.

Adjunct Faculty are an essential resource at Pace and new innovative ways of reaching out to them must be explored. One possibility would be the creation of an adjunct resource network. The network would allow part time faculty to learn about enhanced

4

Page 12: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Center for Teaching Learning & Technology

teaching skills and the integration of technology into their pedagogical models. Once

implemented the resource network would expand each year and would make adjuncts

an active and contributing part of the Pace community.

4. Continue to support distance education initiatives and provide enhanced service to both

the faculty and students.

Assess the effectiveness of the Online Support office and its ability to provide quality

support services. Mid semester and final assessment instruments to faculty and stu-

dents will measure success.

Continue to offer faculty the necessary support with course development and content

creation for their asynchronous course shells including enhanced multimedia.

Develop a marketing plan to promote our Distance Education programs especially the

accelerated Bachelors’ Completion Program.

CTLT has a vital role to play when working with the faculty to achieve this a student centered

and active learning environment. Part of the great diversity of the students is the diversity of

learning styles. All faculty must recognize the different learning styles and adapt their peda-

gogy to support all of the students. Assessment and faculty development are essential to suc-

ceeding in this area.

5

Page 13: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Instructional Design Unit Mission Statement

The services provided by the unit of Instructional Design (ID) complement CTLT’s mission to

provide innovative professional development programs to all Pace faculty. The ID team is dedi-

cated to providing Pace University faculty with the highest level of instructional design support

for all online, web-assisted, and classroom-based courses. Furthermore, the ID team works

extensively at both the program level and with individual faculty to develop effective learning

environments and approaches, with a special emphasis on the successful integration of in-

structional technology.

Workshops facilitated by ID Team

Introduction to Blackboard

Intermediate & Advanced Features of Blackboard

Effective Blackboard Course Design and Development

Utilizing e-Portfolios as an Effective Form of Assessment

Teaching Effectively Online Seminar

Incorporating Multimedia into Instruction

Open Labs for Blackboard Migration

Using Blogs and Wikis

One‐on‐One Consultation

The ID team met with and assisted numerous faculty throughout the academic year. The sta-

tistics below reflect the consultations that took place in person, as well as a rough breakdown

regarding the percentage of faculty from each of the various schools.

Figure 1. The ID Team met over 400 faculty from all five schools throughout the 2009-2010 academic year:

* Please Note - The ID department facil-

itates numerous calls, emails and un-

scheduled walk-in consultations daily

with faculty seeking assistance, and

these numbers are not reflected in the

6

Page 14: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

ID Team Major Activities and Accomplishments in 2009‐2010

Various Faculty Development Initiatives – Throughout the 2009-2010 academic year, numer-

ous initiatives facilitated courseware design and development. Some included:

Monitoring all University WWW and WA courses – The Instructional Design Team ensured

that all WWW & WA courses met minimal quality standards. Through periodic review of cours-

es, one-on-one consultation with faculty and frequent follow-up, these web-enabled courses

were successfully implemented.

Faculty Institute – The Faculty Institute took place on the Pleasantville Campus and consist-

ed of two days of speakers, workshops, and panel presentations. This year’s Faculty Institute

theme was "Diversity: Understanding the Changing Landscape of Learning and Teaching".

Course Development Day – This full-day event featured specialized workshops focused on

implementing Blackboard effectively into new and existing courses as well as current trends in

higher education. We offer basic, as well as advanced Blackboard training.

Blackboard 101 Course – Online Course Tutorial created for Blackboard novices to under-

stand the basics of using the learning management system. This online course shell is the first

part of the comprehensive Teaching Online Certification program.

“Teaching Effectively Online” Faculty Workshop – This five day online intensive workshop

is geared towards the pedagogy of effective online teaching. This seminar is the 2nd part of

the comprehensive Teaching Online Certification program.

Expanded Online Resources – Having available online resources to aid Faculty in

courseware design and development has become increasingly essential to our operation. Our

website, http://www.pace.edu/ctlt has been significantly redesigned and updated to provide

faculty with essential support documentation, as well as interactive tutorials.

Blackboard Migration Support – In preparation for a major upgrade to our Blackboard sys-

tem, CTLT took a very aggressive pro-active response to have the university best prepared

when the software migration was complete. This included numerous training session given

monthly (starting from February 2010 – September 2010), and included in-person training ses-

sions, online webinars and the production of numerous online training materials. Additionally,

our office facilitated evening and weekend hours in an effort to accommodate as many faculty

Instructional Design

7

Page 15: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Instructional Design schedules as possible.

Online Faculty Support – Faculty now have access to a Blackboard Community where they

can find both pedagogical and Blackboard assistance while they are teaching online.

ShareStream – Purchased prior to the Summer II session of 2009 and launched for the Fall

2009 semester, ShareStream software makes course media and faculty lectures available to

students and faculty in a secure web-based environment. CTLT continued to serve as the ad-

ministrator for the server. The ShareStream contract was terminated in July 2010 as a result

of pending litigation on the legality of streaming online movies in their entirety.

8

Figure 2. Below illustrates the percentage of different types of people who participated in the Teaching

Effective Online workshop. A total of 38 participants completed the workshop from January

to August 2010.

Page 16: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services Unit Mission Statement

The services provided by the area of Online Support Services are designed to complement

Pace’s commitment to Opportunitas. The area of Online Support Services seeks to provide syn-

chronous and asynchronous support resources to Pace students and faculty involved in dis-

tance education at Pace. Specifically Online Support Services provides information to the uni-

versity community and prospective students about online learning at Pace University through

various communication channels. Furthermore, this area is responsible for providing adminis-

trative support to the Provost’s Council on Distance Education.

Major Activities and Accomplishments in 2009-2010

Proctoring for Online Courses

In an effort to address the needs of our online students and faculty, CTLT provides proctoring

services at the New York City campus and Westchester campus locations for online (WWW)

courses. An online course might be designed in such a way that proctored assessment is criti-

cal. Using proctored services we can provide students with a location for midterm and final

exams. These services also enable faculty to verify that the student taking the exam has fol-

lowed the necessary examination guidelines.

9

Proctoring AY 2009-2010

by number of Students

Figure 3 Proctoring AY 2009-20010- Number of Students vs. Number of Courses

Proctoring AY 2009-2010

by number of Courses

Page 17: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services

10

Online Student Enrollment and Course Data for AY 2009-10

Figure 4.1 presents University-wide data on the number of students by school who enrolled in an online

[WWW] course.

Page 18: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services

11

Student Enrollment and Course Data for AY 2008-09

Figure 4.2 presents University-wide data on the number students by school who enrolled in a web-

assisted [WAX] course.

Page 19: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services

12

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Page 20: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services

13

Student Enrollment and Course Data for AY 2008-09

Figure 5 presents the number of WWW and WAX courses offered.

Page 21: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services

14

Figure 6 illustrates Graduate & Undergraduate WAX & WWW (including NACTEL) Courses by

School

Page 22: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services

15

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Page 23: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Online Support Services Online Course Evaluations

CTLT continues to administer the Online Course Evaluations. The Early Course Evaluations and

End of Semester evaluations for online courses use this tool that was created by CTLT. Faculty

and chairpersons have instant access to their evaluations in order for them to assess the data

and assist with the development of future online courses. Online Support Services conducted

early course evaluations in the beginning of Fall 2009 and Spring 2010. The results are availa-

ble in Appendix A.

16

Page 24: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Evening Support Office at Pleasantville Unit Mission Statement

The services provided by the Evening Support Office (ESO) are designed to complement Pace

University’s commitment to Opportunitas. Under the auspices of the Center for Teaching,

Learning and Technology (CTLT), ESO is dedicated to ensure the continuity of university services

to Pace’s evening faculty and students at the Pleasantville Campus by providing information,

administrative resources, and opportunities to facilitate the process of improved teaching and

learning. Additionally, because the majority of evening sessions are taught by Pace’s adjunct

community, ESO recognizes their importance and need for consistent and dedicated support

and training. Furthermore, the ESO Program Coordinator is the budget representative and ad-

ministrative resource for CTLT and the Pforzheimer Center for Faculty Development.

One-on-One Consulting

ESO aims to offer opportunities in areas of information and multimedia technology and

proficiency that will improve the quality of teaching and learning at Pace University. This year

ESO’s numbers have notably increased due to a year round one-on-one consultation

advertisement with faculty. The concentration is to review course PowerPoints and basic

Blackboard functions. Additionally, the Evening Support Office volunteered to reach out to

evening faculty regarding MyPace Portal issues such as password reset, input of grades,

accessing class roasters, pay advice and browser compatibility with their home desktops.

Furthermore, ESO handles copying and classroom issues such as scheduling conflicts and

requests for teaching materials. Figure 9 details the faculty who have benefitted from ESO

services either by face-to-face meetings, email or by phone.

Figure 8 illustrates over 300 faculty from each school who has sought assistance from the Evening Support

Office for academic year 2009-2010. ESO also facilitates numerous calls and emails daily with faculty

and staff seeking assistance and these numbers are reflected in the statistics.

0

50

100

150

200

DYS LUB EDU NUR SSCSIS

Staff/Admin

Part Time Faculty

Full Time Faculty

17

Page 25: 2009-2010 - Pace University · Chris Elarde: Division of Information Technology. David Sachs: Seidenberg School of CSIS. Toby Haghenback: Leinhard School of Nursing. Joe Seijo: Center

Evening Support Office at Pleasantville Major Activities and Accomplishments in 2009-2010:

Make-Up Exam Service

During the academic year 2009-2010, faculty members have extensively used ESO’s on-site

proctoring services for make up quizzes and midterms.

Figure 9. Percentage of students by school who used the Make-Up Exam Service.

Quatrics: Online Survey

In partnership with the Center for Teaching, Learning and Technology, the Office of the Prov-

ost was pleased to make Qualtrics, an entirely web-based, self-service internet survey system,

available to support research, teaching, and administration at Pace University. Qualtrics was

selected by a group of faculty and staff because it combines exceptional ease of use with an

advanced set of features. With this new software, users will be able to easily download their

results into Excel, SPSS, .xml, or .html files. In addition, Qualtrics features customizable reports

with several options of graphs and tables so that users can more attractively and clearly pre-

sent data. Departments and individuals on campus who use the survey software are encour-

aged to begin using Qualtrics immediately to create new surveys.

The ESO Coordinator is currently the designated Brand Administrator, who liaisons between

Qualtrics and the Pace Community. Throughout the 2009-2010 academic year, the Coordina-

tor offered Qualtrics survey tool training to a number of staff and faculty who used the survey

18

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Evening Support Office at Pleasantville Other Responsibilities

Even though ESO primarily caters to the needs of evening students and faculty, the Coordina-

tor also manages and maintains CTLT’s and Pforzheimer Center’s administrative and budgetary

affairs. Additionally, the Coordinator liaisons with the following departments:

Academic Scheduling: to address classroom conflicts and emergency room changes. For the

2009-10 academic year, 13 classroom conflicts were resolved and five classroom changes due

to extreme heat, cold or whiteboard malfunction were taken care.

DoIT: to keep abreast of Pace’s Technology policies and procedures, to update Desktop PCs for

the faculty lounge and to maintain the IMO certification. For the 2009-10 academic year, DoIT

released the University’s new online Microsoft Outlook email client. Several adjuncts needed

assistance with retrieving and uploading their contacts and help with the basic functions of the

online email client.

Document Services: to provide a monthly report of the faculty and student copier usage.

Fire Marshall Program: to ensure safety of the students and faculty in an event of a fire. There

were two fire drills, one each for the Fall 2009 and Spring 2010 semesters.

Special Events: to organize and manage the logistics for all of CTLT’s and Pforzheimer’s events.

This academic year there was a total of seven events, some on dual campuses. More infor-

mation is available under CTLT Events and Pforzheimer Center’s Events.

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The Verizon Thinkfinity, Teaching and Community Initiative

The Verizon Thinkfinity, Teaching and Community Initiative Pace University Team: Jim Stenerson – Principle Investigator Harriet Feldman – Provost Lindsay Bonilla – Thinkfinity Grant Coordinator Sandy Flank – School of Education Nancy Hale – Seidenberg School of Computer Science Beth Klingner – Dyson College of Arts & Sciences Rey Racelis – University Library Matthew Bonilla – Interim CIO During our third year participating in “The Verizon, Thinkfinity, Teaching, and Community Initi-

ative”, which began in July of 2007, there were a lot of new and exciting events taking place,

as well as, continued successful progress on previous initiatives. This year we continued to

provide funding to faculty, staff, adjunct, and students of the Pace Community under the Prov-

ost’s Grants for the Thinkfinity Initiative, which was set forth to engage in instructional devel-

opment, to assist in the creation of innovative interdisciplinary programs that address the use

of technology, to build on our strong foundation of civic engagement, and to encourage the

Pace Community to study and research the expanding area of interdisciplinary studies involv-

ing technology, especially informatics.

This year 19 grants were awarded totaling $200,000. This funding supported goals of the

grant, which provided a conduit for creative teaching, scholarship, engagement, and innova-

tion. This particular initiative has sought to foster Pace University’s role in becoming a leader

in shaping technology, curriculum and pedagogy at all levels including elementary, secondary,

and post-secondary study. Please see below to view the members of the Provost Grants for

the Thinkfinity Initiative Review Board, and to view this year’s grant recipients and their pro-

jects, please use the following link or see Appendix H.

http://web.pace.edu/ctlt/Thinkfinity/Thinkfinity_Initiative_Year_3_Awardees.pdf

Provost Grants for the Thinkfinity Initiative Review Board:

John Byrne – Lubin School of Business

Lin Drury – Lienhard School of Nursing

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The Verizon Thinkfinity, Teaching and Community Initiative Nira Hermann – Dyson College of Arts and Sciences

Constance Knapp – Seidenberg School of CSIS

Jim Stenerson – Center for Teaching, Learning, & Technology

In addition to our continued success through grant funding here at Pace, we also continued

the work under Cornerstone I in the K-12 schools. Given the success of this initiative in the

past, we have continued to reach out and train teachers in undeserved schools to teach with

technology in their pedagogy. This year, we continued our work with the teachers from John

F. Kennedy Magnet School, the Columbus School in New Rochelle, and Good Counsel High

School, as well as, adding on Bronxville High School and Croton elementary, middle, and high

schools. These teachers are trained on how to use Thinkfinity in their classroom, as well as

receiving smart board training. The training project consists of three stages - introduction,

group sessions and individual sessions. In the introduction, potential participants attended an

overview session, in which a Pace instructor showed them Thinkfinity, and demonstrated se-

lected sites that showed how technology could add value to a traditional lesson. After learn-

ing basic Thinkfinity search techniques, participants are invited to spend some time exploring

the site, and are encouraged to share lessons and interactive activities they found. Teachers

are then asked to identify one or more areas of the curriculum in which they would look for

resources in Thinkfinity, and put together a lesson or other learning activity. Teachers learned

how each of the Verizon Thinkfinity partner sites is organized, the best search techniques,

strengths and weaknesses of each partner, and they identify and take note of some of the

sites appropriate for their own classes. In the final stage of the project, teachers start con-

structing one or more learning activities using Thinkfinity resources, working one on one with

a Pace instructor.

Pace is also excited about some new technologies and updates that have been made possible

through the grant funding. We were able to build an Assistive Technology lab on the Pleas-

antville Campus in Wilcox Hall room #21. We are really excited about this new room that has

been updated with some really fantastic new equipment as well as furniture.

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We have changed the layout of the room to make it a more collaborative space and it now

consists of 14 Touchscreen computers, 10 laptop/tablets, and a SMART board with wireless

airliners to be accessed from anywhere in the room. The new room also we have also con-

tains two motorized wheel chair accessible desks, a ramp to the room, and a wider door for

easier accessibility. In addition, the Pace University Second Life Island project has been contin-

ually making progress and a class conducted by Martha Driver in Medieval Literature actually

took place there this year. We hope to unveil the island to the university in the Spring 2011

semester and have high hopes that in the future Pace Island will be a place where your avatar

can view informational videos, tour the campus, view virtual research facilities, hold events, or

see a sample class.

We continue to update our Digital Commons with reports and updates on the initiatives that

we are undertaking in thanks to the Verizon Foundation’s Thinkfinity grant. This year we add-

ed a new section consisting of Differentiated Lesson Plans categorized by subject and grade

level which were produced by Professor Roberta Wiener’s School of Education classes. Please

visit http://digitalcommons.pace.edu/thinkfinity/ to research further and get a better under-

standing of what has been accomplished to date.

The Verizon Thinkfinity, Teaching and Community Initiative

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Faculty Resource Network

The Faculty Resource Network (FRN) at New York University is an award-winning professional

development initiative that sponsors programs for faculty members from a consortium of over

50 colleges and universities. The Network hosts lectures, symposia, and intensive seminars, all

of which are designed to improve the quality of teaching and learning at its member and affili-

ate institutions.

After more than two decades in operation, our mission remains clear: to foster connection,

collaboration, and collegiality through a partnership of colleges and universities dedicated to

faculty development. Our programs and events meet the professional development needs of

all faculty at our member institutions.

Academic Year 2009-2010

Lisa Farber, Dyson School of Arts and Sciences Amy C. Foerster, Dyson School of Arts and Sciences Pradeep Gopalakrishna, Lubin School of Business Dorothee Von Huene Greenberg, Dyson School of Arts and Sciences Maurice Larrain, Lubin School of Business Joseph Lee, Dyson School of Arts and Sciences Francis Marchese, Seidenberg School of CSIS Susan Merritt, Seidenberg School of CSIS Meghana Nayak, Dyson School of Arts and Sciences P.V. Viswanath, Lubin School of Business

Spring 2009 semester only

Bridget Crawford, School of Law Darren Rosenblum, School of Law Aseel Sawalha, Dyson School of Arts and Sciences Andres Villagra, Dyson School of Arts and Sciences

2010 Network Summer Seminar

Network Summer Seminars offer faculty from Network institutions the opportunity to study a

topic of importance to their teaching and research in a collegial environment. The Network

Summer program has featured innovative seminars that mirror the Network’s efforts to re-

main abreast of developments in scholarship and pedagogy across all academic disciplines.

The series are one-week seminars on a broad range of topics that occur concurrently in the

stimulating environment of New York University at the Washington Square campus. Following

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Faculty Resource Network

Pace representatives participated in the 2010 Network Summer Seminars: “Learning Through Collaborative Technologies”

Katherine Richardson, Lubin School of Business “Learning Through Collaborative Technologies”

Michael Ulinski, Lubin School of Business

“Making America: Historical Perspectives on Civic Eduaction” Barry Gold, Lubin School of Business

“Computing in the Humanities” Ethics in Practice” Rebecca Martin, Dyson College of Arts and Sciences

“Sustainability of the Water Environment”

C. Blando-Hoegler, “Responding to Women Issues…”

Dorothee Von Huene Greenberg, Dyson College of Arts and Sciences “Varieties of Political Islam”

Diane Cypkin, Dyson College of Arts and Sciences “Financial Crises—Past and Present”

Elena Goldman, Lubin School of Business “Financial Crises—Past and Present”

Walter Morris, Dyson College of Arts and Sciences “Financial Crises—Past and Present”

James Lawler, Seidenber School of CSIS

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Faculty Resource Network

2010 Summer Scholar—in—Residence

The Summer Scholar-in-Residence program allows Network faculty to come to New York Uni-

versity during the month of June to engage in research, develop curricula, and/or produce

manuscripts for publication. The program allows Scholars to explore new dimensions in their

disciplines, to engage in intellectual exchange and investigate resources not available to them

at their home institutions, to broaden their own pedagogical expertise, to enrich existing

courses or create new ones, and to expand professional contacts. Participation in the SIR pro-

gram not only enhances the faculty members’ knowledge and skills, but also significantly con-

tributes to the intellectual environment of their home institutions as they share what they

learn with their colleagues and students. The following Pace representatives participated in

the 2009 Summer Scholar-in-Residence:

Jean Coppola, Seidenberg School of CSIS

http://www.nyu.edu/frn

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CTLT Events

The Center for Teaching, Learning & Technology and Pforzheimer sponsored and hosted a

variety of professional development activities during 2009-2010 to enhance the teaching

experience of Pace’s faculty members. These workshops are open to all faculty and all schools

covering of various topics of interest to the faculty community. From learning to use

specialized software to exploring specialized uses of the web, CTLT has helped Pace faculty

develop pedagogical and technical skills.

2010 Teaching with Technology Day (TWT)

This bi-annual, dual-campus event is one of CTLT’s premier pedagogical events. Through a

round-table discussion and hands-on software training, this day-long seminar has several

workshops focused on implementing Blackboard technology effectively into new and existing

courses. It is geared to the faculty member who is unfamiliar with Blackboard but would like to

see how incorporating Blackboard into the course curriculum would enhance the students’

classroom experience. It is also for the faculty member who already uses Blackboard and is

seeking to maximize its potential as a hybrid model for online learning. Some of the different

ways to use the discussion board, grade-book feature, and incorporate learning materials and

additional resources were looked at to enhance the student’s learning process. Therefore,

seasoned Blackboard users as well as the novice user were welcomed.

In 2010, TWT Day workshops were facilitated by CTLT Staff. On January 12th (on the

Pleasantville Campus) and January 13th (in Pace NY), CTLT hosted its spring semester TWT

Day. A special lunch-time presentation, “Sneak Peek into Blackboard 9 incorporating Library

Resources” was facilitated by Joe Seijo and Sarah Burns-Feyl. A copy of the TWT Day program

is available as Appendix B.

On August 24th (Pleasantville Campus) and August 25th (One Pace Plaza) of 2010, CTLT’s

summer TWT Day was held. A copy of the TWT Day program is available as Appendix C.

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CTLT Events

Figure 10. Overall percentage of participants by school/administration who participated on Teaching

with Technology Day in January 2010 and August 2010

Faculty and staff members from various schools and administration participated in an

assortment of workshops to integrate course material into Blackboard and integrate

instructional technologies. The TWT Day events were a success with a total of 83 faculty and

staff members attending on both the New York City and Pleasantville campuses. Each day was

customized around the needs of faculty with various workshops. Figure 10 illustrates the

number of participates who attended Teaching with Technology Day in 2010.

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CTLT Events

9th Annual Faculty Institute 2010

Date: May 17—118, 2010

Location: Pleasantville Campus

The 9th annual Faculty Institute took place on May 17 and 18 of 2010 at the Pleasantville

Campus. The 2010 Faculty Institute, Diversity: Understanding the Changing Landscape of

Learning and Teaching, addressed the opportunities and challenges of an increasingly diverse

student body including the: Impact of globalization on the learning and teaching environment,

changing postsecondary landscape for students with disabilities, and implications of the new

ADA amendments.

Copies of the program and schedule are attached as Appendices D and E respectively. An ar-

chive of the event is available at

http://www.pace.edu/facultyinstitute.

Keynotes

On the first day (May 17th), Carlos Cortes, Ph. D., delivered the keynote address entitled,

“Teaching and Learning in a Multicultural Nation.”

Frederick Palm, E. D., discussed strategies for institutional change with regard to faculty diver-

sity, recruitment and retention through the presentation of a case example and overview of

resources.

On the second day (May 17th), Loring Brinckeroff, Ph. D., discussed “The Changing Postsec-

ondary Landscape for Students with Disabilities” Dr. Brinckeroff keynote addressed the chang-

ing landscape for students with disabilities in higher education as more students with disabili-

ties enroll in higher education, faculty need to know how to be responsive to this population

of students who may have a learning disability, attention deficit disorder, and/or psychiatric

disabilities.

Manjushri Banerjee, Ph. D., addresses the technical influences on the postsecondary land-

scape and its implications for the broad spectrum of students with disabilities. Bilding on the

theoretical framework of Universal Design for Instruction (UDI), the session will address the

notion of usable access and ways to integrate tech tools into research-based instructional ped-

agogies to create learning environments that address the needs of diverse learners.

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CTLT Events

Sessions

Day 1

Listed and described in Appendix D are the concurrent sessions for Faculty Institute 2010

A ‘Grow our Own’ Initiative to Increase the Number of Tenure Track Nursing Faculty from Tra-

ditionally Underrepresented Groups in Nursing—Facilitated by Harriet Feldman, Sophie Kauf-

man and Stacie Cignarale, School of Nursing

Advising Resources that Accommodate the Needs of Students and Faculty—Facilitated by Ber-

nice Houle, Seidenberg School of CSIS, William Offutt, Dyson College of Arts and Sciences, Su-

san Maxam and Michael Rosenfeld, Center for Academic Excellence

Globalization and Cultural Diversity & Articulating the Global in Education for Civic Engage-

ment—Facilitated by Peggy Minnis and Satish Kolluri, Dyson College of Arts and Sciences

The Multi-Cultural Landscape at Pace—Facilitated by Lisa Bardill-Moscaritolo, Rosa Ament,

and Cornell Craig, Student Affairs

Enabling All Students to Learn: Teaching Strategies that Address Diverse Learning Styles—

Facilitated by Beth Kava and Joan Kass, School of Education

Cultural Competence for Educators—Facilitated by Marilyn Jaffe-Ruiz

Diversity in Global Software Development: Experience at Pace University—Facilitated by

Christelle Scharff, Seidenberg School of SCIS

How Secure is Your Web Activity-Using Virtualization Technology to Create Diversity in Teach-

ing—Facilitated by Li-Chiou Chen and Lixin Tao, Seidenberg School of SCIS

Assessing Skills Sets for Academically Diverse Student Populations—facilitated by Marie Wer-

ner, Dyson College of Arts and Sciences

Day 2

Supporting Students with Disabilities…Advising, Institutional and Personal Perspectives– Facili-

tated by Susan Maxam, Center for Academic Excellence Elisse Geberth and Christine Meola,

Student Affairs

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The Efficacy of Online Auditory Supplements: Case Study & Empowering Individuals with De-

velopmental and Intellectual Disabilities to Join in Campus Life—Facilitated by Christine Sal-

boudis-Rupp , Dyson College of Arts and Sciences and James Lawler, Seidenberg School of SCIS

Disability Services 101 @ Pace University—Facilitated by Roberta Wiener, Leslie Soodak,

School of Education, Elisse Geberth and Jenna Cler, Student Affairs

Using ePortfolios to Address Diverse Learning Styles—Facilitated by Linda Anstendig and Beth

Gordon Klingner, Dyson College of Arts and Sciences

Disability Services 102 @ Pace University -Facilitated by Roberta Wiener, Leslie Soodak, School

of Education, Elisse Geberth and Jenna Cler, Student Affairs

Strategies to Address Learning Styles of College Students on the Autism Spectrum—Facilitated

by Carol Alpern, Agniezka Markiewicz, Dyson College of Arts and Sciences, Joan Myers and

Karla Jay, School of education

Bridging Contexts through Instructional Technology—Facilitated by Joan Walker, School of Ed-

ucation

Incorporating Technology Use and New Literacies Knowledge in the Education of Future

Teachers—Facilitated by Christine Clayton and Fran Falk-Ross, School of Education

CTLT Events

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CTLT Events

Attendance

The conference attracted 178 participants throughout the Pace Community as illustrated in

Figures 12. The response to the event was tremendously positive. For survey results, see Ap-

pendix F.

Figure 11 Overall number of participants by school/administration who participated in the

2011 Faculty Institute.

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Pforzheimer Center for Faculty Development

The Pforzheimer Center for Faculty Development provides

opportunities for Pace University full-time and adjunct faculty

to improve their skill in helping students learn. The Center

encourages faculty to strengthen their current teaching skills

and expand their repertory of techniques to match their

teaching with the needs of their students and the demands of

their subject matter. Working in tandem with the Center for

Teaching, Learning & Technology, the Center supports a wide

variety of approaches to learning. Its offerings include

workshops and demonstrations; mentoring by experienced

colleagues; task groups to explore problems and develop

solutions; and other individual or group activities designed to

meet faculty interests.

This year The Center is managed by an advisory board with

Abbey Berg, a Dyson School of Arts and Science faculty

member based in New York City, as Co-Director under the

auspices of James Stenerson

The advisory board consists of the following members:

James Stenerson Center for Teaching, Learning and Technology

Abbey Berg Dyson College of Arts and Sciences

Marilyn Jaffe-Ruiz Leinhard School of Nursing

James Kilbane School of Education

Randi Priluck Lubin School of Business

Christelle Scharff Seidenberg School of CSIS

Abbey Berg Co-Director,

New York City

Jim Stenerson Director, CTLT

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Pforzheimer Events

Each year the Center’s special events provide vital platforms for partnerships, networking, and

promotion of best practices. The Center proposed to organized major professional develop-

ment events in the 2009-2010 academic year. Below is a brief report on the status of these

and other initiatives. Figure 12 on page 35 illustrates an overall number of attendees by

school/administration who participated in the following professional development events.

Teaching Portfolio Workshop

The Teaching Portfolio Workshop continued to be a great success. It was held twice to accom-

modate both the Westchester and New York City campuses. From January 11th to the 14th of

2010, six participants on the new York City campus created their teaching portfolio. Partici-

pants documented their accomplishments for annual salary review and tenure or promotion

applications; created a thoughtful, detailed reflection on themselves as a teacher that can be

used as a baseline for continuing development; and, provided a document to obtain feedback

from as well as to share insights and skills with colleagues regarding teaching strategies.

Workshop facilitators, Abbey Berg, Marcy Kelly and Randi Priluck,

provided a framework for structuring a Teaching Portfolio and the

individualized support to get it done. The workshop concluded with

a display of completed portfolios at lunch on January 15th. Teach-

ing Portfolio, 3rd edition by Peter Seldin, was distributed on the

first day of the workshop.

The second workshop was held from June 14th through the 17th at

the Graduate Center in White Plains. Eight participants successfully

completed the workshop which was facilitated by Melissa Cardon

and Marcy Kelly.

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Pforzheimer Events

Faculty Exchange Lunches

The first Faculty Exchange Lunch was held on November 11, 2009 on the New York City Cam-

pus and again on November 12, 2009 in Pleasantville.

The second Lunch was held on February 24th in New York City and February 25th in Pleas-

antville. The luncheon was facilitated by Barbara Pennipede and she talked about The National

Survey of Student Engagement: The Pace experience with the survey that highlights a national

agenda

New Faculty Orientation 2010

The workshop is for all new full-time faculty at the beginning of Pace’s 2010 fall semester. The

purpose of the event is to provide information, skills and resources for faculty to successfully

begin teaching, research, and extension and engagement activities at Pace University. The day-

long event provides opportunities for networking among new faculty members and introduc-

tions to university administrators. New faculty also had the chance to meet Provost Brackett,

Deans and other key administrators, as well as a student panel. A schedule of the day is pro-

vided in Appendix G.

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Pforzheimer Events

Figure 12.1

Overall number of participants who participated in professional development events hosted by the

Pforzheimer Center for Faculty Development by school

Figure 12.2

Overall number of participants who participated in professional development events hosted by the

Pforzheimer Center for Faculty Development by employee stats

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Staff Updates

Lindsay Bonilla – Thinkfinity Grant Coordinator/Courseware Systems Coordinator

Lindsay splits her time between two positions. She is part of the CTLT staff as a courseware

systems coordinator, in addition to holding a spot in a newly created position as the Thinkfini-

ty grant coordinator. In her CTLT position, she supports faculty in the effort to learn Black-

board, and has helped to assist them during Course Development Days as well as Open Labs.

In addition, she helped for a smooth transition with the New York Times-Times Reader project,

and is on the planning committee for the 2010 Faculty Institute. Most of her time is spent

working on the grant, being responsible for supporting, organizing, and managing the wide

array of projects that fall under the Verizon Thinkfinity Grant that Pace has received. Lindsay is

also responsible for the financial management of the grant, involving creating and monitoring

the budget, along with overseeing purchasing. With the staff and faculty now applying for

grants, Lindsay fields questions, manages the applications, and is serving as a member on the

review committee. In addition, she serves as a liaison between the Second Life Strategic Plan-

ning Committee and the Programming Committee in overseeing the construction of the virtual

Pace University/Thinkfinity Island.

Christina Ojar—Program Coordinator

As the Evening Support Program Coordinator, Chris considers it very important that the ESO

both provides a high level of professional, and practical support to the evening faculty and stu-

dent. Chris has provided essential services such as one on one assistance, a tutorial on MS

PowerPoint Software, and instruction on the use of computers, the Internet and email and

provides training and support for Qualtrics, online survey tool.

Chris is also responsible for the overall financial management and administrative resource for

CTLT and the Pforzheimer Center for Faculty Development. Chris assisted in coordinating logis-

tics and budget allocation for such events as Teaching with Technology Days, 2010 Faculty In-

stitute, Teaching Portfolio Workshop and Faculty Exchange Lunches, and the 2010New Faculty

Orientation.

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Staff Updates

Danielle Plass—Manager for Online Support Services

Danielle’s focus has been to further promote the support services available to both faculty and

students involved in Distributed Education. She has recently used social networking to connect

with students by sharing pertinent information about online learning, including Blackboard

outages, registration, and academic advising. Furthermore, in an effort to reach a broader

range of students, Danielle initiated Blackboard Help tables on various days throughout the

semester on both campuses. She also facilitates the Online Learning Orientation Community

in Blackboard, as well as updates the online.pace.edu website with the latest information on

online learning at Pace.

As a result of losing a CTLT staff member, Danielle took on additional responsibilities, including

the planning and scheduling of the many events hosted by CTLT and the Pforzheimer Center

for Faculty Development.

Roberto Rodriguez – Courseware Designer

As part of the Instructional Design team, Roberto has facilitated numerous individual and

group sessions with faculty to demonstrate use of the Blackboard content management sys-

tem. He also utilizes his strong programming capabilities to maintain and update various web

applications using various technologies. Examples of these applications include the Syllabus

Wizard, a registration system and an online Evaluation system for online courses. Many of his

applications have been utilized by the various schools of the university. Roberto is also the

webmaster for the department and continues to update the site as the University changes

CMS systems. Roberto has also been working on utilizing the Adobe Flash server that the de-

partment acquired.

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Staff Updates

Joseph Seijo – Courseware Designer

Serving in his primary role, for the majority of the year, as Courseware Designer for the In-

structional Design team, Joe was responsible for supporting (through various meetings and

workshops) group and individual faculty members from all schools with their initial, as well as

ongoing, use of the Blackboard software for both asynchronous and/or hybrid courses. He fa-

cilitated numerous workshops during our semester Course Development Days, and faced the

challenge of making sure faculty were prepared and comfortable using the new version of the

University’s learning management system, Blackboard – which was going through its second

major upgrade in just little over a year. The ID team, though short-handed due to staffing is-

sues, continued to offer faculty support for the current version of Blackboard through the Fall

2009 and Spring 2010 semesters, as well as offer extended support for the upcoming version .

Joe also serves as the University resource for the digitizing and creating of streaming media.

He continues to gain extensive knowledge with regard to digitizing hardware and software

used to manipulate and create various formats of media. He assisted numerous faculty with

the incorporation of streaming media into their respective Blackboard courses and other cur-

riculum related projects. Joe facilitated two, five-day online seminars, in January & August

2010, geared towards teaching effectively online, understanding some of the challenges stu-

dents have getting started with online learning, online assessment, as well as design and criti-

cal elements of asynchronous teaching. The online seminar is one part of a three-part compre-

hensive Teaching Online Certification program, which has been redesigned and fully imple-

mented. Joe continues to support and administrate the University’s initiative to create a pres-

ence on Apple’s widely popular “iTunes U” site. Launched just at the end of the 2008 academic

year, Pace on iTunes U continues to accept numerous donations of media content from facul-

ty, as well as University departments showcasing student talent, faculty demonstrations, as

well as prominent University Special Events.

In July of 2010, Joe was promoted to Assistant Director for CTLT and assumed control of the

Instructional Design team. Joe was thrilled to accept the new responsibilities bestowed upon

him and immediately began to formulate a comprehensive set of goals for the Instructional

Design team moving forward. One of his first tasks was to recruit a new Courseware Designer

to fill the role voided by Joe’s promotion, which was accomplished by September of the new

academic year.

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Staff Updates

James Stenerson, Ph.D.—Executive Director of CTLT

Jim continued his membership in POD (Professional and Organizational Development) and co-

presented with Dr. Constance Knapp at the 2008 annual organizational meeting in October.

They presented on the Faculty Institute – “Mining Your Own Faculty and Staff for Best Practic-

es.” In November, Jim attended the Faculty Resource Network’s Fall Conference on “Achieving

Faculty Diversity” where Pace University was represented by a panel of female faculty pre-

senting on the impact of Women in Higher Education. In the Spring Jim developed a totally

asynchronous Public Speaking course for Dyson College. He worked on the development with

Dr. Maria Luskay. They both co-taught the course in Summer Session 1. This course was the

last core course to be put online. Enrollment was limited to 15 and it was a success with 10

students completing it. Jim was honored in January by receiving the Dr. Martin Luther King Jr.

Excellence in Social Justice Award for his work with diversity issues on the Pleasantville Cam-

pus.

Abbey Berg, Ph.D.—Director of Pforzheimer

Since 1999, Abbey L. Berg, Ph.D. has been a member of the Pace faculty and, more recently, in

2005 the Pforzheimer Center welcomed Abbey who began serving as Co-Director for the New

York City campus. Abbey’s background as a researcher and her years in the classroom give her

an intimate understanding of the challenges Pace faculty face every day. Her past eight years

add a high level of understanding of University-wide needs and opportunities available to the

Pace faculty community. During her first year, Abbey made a smooth transition into facilitating

various faculty workshops such as Faculty Exchange Lunch and the Teaching Portfolio Work-

shop and contributing to the 2006 Faculty Institute Planning Committee.

Moreover, Abbey is a full-time faculty member in the Communication Sciences and Disorders

Program in the Department of Biology and Health Sciences on Pace’s New York City Campus.

In addition, she is the Director of the Newborn Hearing Screening Program at the Morgan

Stanley Children’s Hospital of New York-Presbyterian and Adjunct Assistant Professor in the

Departments of Otolaryngology/Head and Neck Surgery and Pediatrics.

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APPENDICES

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APPENDIX A

Online Services: Early Course Evaluation Results

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APPENDIX A

Online Services: Early Course Evaluation Results

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APPENDIX A

Online Services: Early Course Evaluation Results

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APPENDIX A

Online Services: Early Course Evaluation Results

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APPENDIX B

Program: Course Development Day 2010-Jan

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APPENDIX B

Program: Course Development Day 2010-Jan

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APPENDIX C

Program: Course Development Day 2010-August

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APPENDIX C

Program: Course Development Day 2010-August

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX D

Program: Faculty Institute 2010

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APPENDIX E

Schedule: Faculty Institute 2010

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APPENDIX E

Schedule: Faculty Institute 2010

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APPENDIX E

Schedule: Faculty Institute 2010

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APPENDIX E

Schedule: Faculty Institute 2010

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APPENDIX F

Survey: Faculty Institute 2010, May 17 Survey Results

May 17 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 17 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 17 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 17 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 17 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 18 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 18 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 18 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 18 Survey Results

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APPENDIX F

Survey: Faculty Institute 2010, May 18 Survey Results

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APPENDIX G

Schedule: New Faculty Orientation 2010

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APPENDIX H

Thinkfinity Year 2 Grant Recipients

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APPENDIX H

Thinkfinity Year 2 Grant Recipients

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APPENDIX H

Thinkfinity Year 2 Grant Recipients

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Center for Teaching, Learning & Technology and

Pforzheimer Center for Faculty Development

2009-2010 Staff

James F. Stenerson

Executive Director

[email protected]

Abbey Berg

Pforzheimer Director

[email protected]

Lindsay Bonilla

Thinkfinity Grant Coordinator/

Courseware Systems Coordinator

[email protected]

Lauren Kissel

Student Assistant in Pleasantville

Major: Fine Arts

Patrick Liu

Student Assistant in One Pace Plaza

Major: Biology

Danielle Plass

Manager for Online Support Services

[email protected]

Christina Ojar

Evening Support Coordinator

[email protected]

Roberto Rodriguez

Courseware Designer

[email protected]

Joe Seijo

Courseware Designer

[email protected]

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The Center for Teaching, Learning, & Technology (CTLT) is a resource for assisting others in the de-sign, creation, and development of different learning innovations to improve the educational experience of students. We are available to all members (students, faculty, & staff) of the Pace community for assistance in teaching and learning.

A digital version of this document is available at http://www.pace.edu/ctlt

CENTER FOR TEACHING, LEARNING & TECHNOLOGY