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    DYNAMICS OFDYNAMICS OFINNOVATIONINNOVATION

    byby

    Roger D. Posadas, Ph.D.Roger D. Posadas, Ph.D.Professor, Technology Management CenterProfessor, Technology Management Center

    University of the Philippines - DilimanUniversity of the Philippines - Diliman

    August 2009August 2009

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    THE UTTERBACK-ABERNATHY MODELTHE UTTERBACK-ABERNATHY MODEL

    OF THEOF THE

    DYNAMICS OF INNOVATION...1DYNAMICS OF INNOVATION...1

    The Utterback-Abernathy model of the dynamics ofThe Utterback-Abernathy model of the dynamics of

    innovation details the dynamic processes that takeinnovation details the dynamic processes that take

    place within an industry and its firms during theplace within an industry and its firms during the

    evolution of a tech- nology by describing the changingevolution of a tech- nology by describing the changingrates of product and process innovation.rates of product and process innovation.

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    THE UTTERBACK-ABERNATHY MODELTHE UTTERBACK-ABERNATHY MODEL

    OF THEOF THE

    DYNAMICS OF INNOVATION...2DYNAMICS OF INNOVATION...2

    The Product Innovation CurveThe Product Innovation Curve

    The U-A model describes the rate of productThe U-A model describes the rate of product

    innovation of a radical technology over time asinnovation of a radical technology over time asstarting from a high level (due to the high degree ofstarting from a high level (due to the high degree of

    experimentation with various product designs),experimentation with various product designs),

    declining to a dominant design, and slowing downdeclining to a dominant design, and slowing down

    to incremental innovations based on the dominantto incremental innovations based on the dominantdesign.design.

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    THE UTTERBACK-ABERNATHY MODELTHE UTTERBACK-ABERNATHY MODEL

    OF THEOF THE

    DYNAMICS OF INNOVATION...3DYNAMICS OF INNOVATION...3

    The Process Innovation CurveThe Process Innovation Curve

    The U-A model depicts the rate of process inno-The U-A model depicts the rate of process inno-

    vation connected with the radical technology overvation connected with the radical technology overtime as starting from a low level (due to the initialtime as starting from a low level (due to the initial

    use of crude, inefficient processes), growing to ause of crude, inefficient processes), growing to a

    peak as product designs converge on a dominantpeak as product designs converge on a dominant

    design, and declining to a low level.design, and declining to a low level.

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    THE UTTERBACK-ABERNATHY MODELTHE UTTERBACK-ABERNATHY MODEL

    Product Innovation CurveProduct Innovation Curve

    Rateo

    fMajorInn

    ovation

    Process Innovation Curve

    Time

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    SUMMARY OF THE CHANGES DESCRIBED BY THE U-A MODEL...1SUMMARY OF THE CHANGES DESCRIBED BY THE U-A MODEL...1

    PRODUCTPRODUCT :: From high variety toFrom high variety todominant design, to incrementaldominant design, to incremental

    innovation on standardizedinnovation on standardized

    productsproducts

    PROCESSPROCESS :: From a manufacturingFrom a manufacturing

    process that relies heavily onprocess that relies heavily on

    skilled labor and general purposeskilled labor and general purpose

    equipment to one that makes useequipment to one that makes useof specialized equipment and low-of specialized equipment and low-

    skilled laborskilled labor

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    SUMMARY OF THE CHANGES DESCRIBED BY THE U-A MODEL...2SUMMARY OF THE CHANGES DESCRIBED BY THE U-A MODEL...2

    ORGANIZATION :ORGANIZATION : From an entrepreneurialFrom an entrepreneurial organicorganicfirm tofirm to

    a hierarchicala hierarchical mechanisticmechanisticfirm with definedfirm with defined

    tasks and procedures and few rewards fortasks and procedures and few rewards for radicalradical

    innovationinnovation

    MARKET :MARKET : FromFrom fragmented and unstablefragmented and unstable with diversewith diverse

    products and rapid feedback toproducts and rapid feedback to commodity-likecommodity-like

    with largely undifferentiated productswith largely undifferentiated products

    COMPETITION:COMPETITION:FromFrom many small firmsmany small firms with uniquewith unique

    products to anproducts to an oligopoly of firmsoligopoly of firms with similarwith similar

    productsproducts

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    ORGANIZATIONAL CHANGE IN THE U-A MODELORGANIZATIONAL CHANGE IN THE U-A MODEL

    The organization of a firm formed around an innovation goesThe organization of a firm formed around an innovation goes

    through the following transformation:through the following transformation:

    FROM

    An informal, entrepreneurial

    organicfirm characterized by:

    frequent adjustment and

    redefinition of tasks

    limited hierarchy

    high lateral communication

    high value given to entre-

    preneurial skills that can

    generate a superior product

    TO

    A hierarchical, managerial,

    mechanisticfirm characterized by:

    consistent routines and rules to

    minimize inefficiency

    hierarchical organization

    bureaucratic communication

    high value given to administrative

    skills that can generate steady

    financial returns

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    CHANGE IN MARKET CHARACTERISTICS IN THE U-A MODELCHANGE IN MARKET CHARACTERISTICS IN THE U-A MODEL

    From the introduction of the radical innovation to the selection of aFrom the introduction of the radical innovation to the selection of a

    dominant design, the market characteristics change as follows:dominant design, the market characteristics change as follows:

    FromFrom:: A fragmented and unstable market with market sharesA fragmented and unstable market with market shares

    ofof each firm varying rapidly, with a diverse range ofeach firm varying rapidly, with a diverse range of

    products, and with product price influenced more byproducts, and with product price influenced more by performance,performance,

    features, and functionality than by cost offeatures, and functionality than by cost of production.production.

    ToTo:: A market with a few dominant firms and stable marketA market with a few dominant firms and stable market

    shares and products that tend to be commodity-like andshares and products that tend to be commodity-like and

    undifferentiated in terms of function and features. Incre-undifferentiated in terms of function and features. Incre- mentalmental

    innovations will become more important andinnovations will become more important and price will dependprice will dependheavily on direct manufacturing costs.heavily on direct manufacturing costs.

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    CHANGE IN COMPETITION IN THE U-A MODELCHANGE IN COMPETITION IN THE U-A MODEL

    As the role of product innovation decreases and the rate of processAs the role of product innovation decreases and the rate of process

    innovation increases, important changes occur in the competitiveinnovation increases, important changes occur in the competitive

    environment:environment:

    FromFrom:: A competitive environment consisting of many small firmsA competitive environment consisting of many small firms

    competing with unique products, where the basis of com-competing with unique products, where the basis of com-

    petition is functional product performance.petition is functional product performance.

    ToTo:: An oligopoly of firms with efficient production systemsAn oligopoly of firms with efficient production systems

    producing standardized or slightly differentiated productsproducing standardized or slightly differentiated products with stablewith stable

    sales and market shares. A few small firmssales and market shares. A few small firms may remain in the industrymay remain in the industryto serve specialized marketto serve specialized market segments. The surviving dominant firmssegments. The surviving dominant firms

    will strivewill strive towards vertical integration from raw materials totowards vertical integration from raw materials to

    production to sales.production to sales.

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    PHASES IN THE UTTERBACK-ABERNATHY MODELPHASES IN THE UTTERBACK-ABERNATHY MODEL

    The model describes not only the changes in the rates of productThe model describes not only the changes in the rates of product

    and process innovations but also the life cycle of the industry itself.and process innovations but also the life cycle of the industry itself.

    Thus, the industrial life cycle is divided into three phases:Thus, the industrial life cycle is divided into three phases:

    1. The Fluid Phase --1. The Fluid Phase -- TThis covers more or less the period fromhis covers more or less the period from

    the launch of the radical innovation to thethe launch of the radical innovation to the Era ofEra of FermentFermentin thein the

    Tushman-Rosenkopf model of technologyTushman-Rosenkopf model of technology evolution.evolution.

    2. The Transitional Phase2. The Transitional Phase -- This covers the rapid growth in theThis covers the rapid growth in the

    market and themarket and the selection of a dominant design.selection of a dominant design.

    3. The Specific Phase --3. The Specific Phase -- This coincides more or less with theThis coincides more or less with theEra of Incremental ChangeEra of Incremental Changein the Tushman-Rosenkopfin the Tushman-Rosenkopf

    model of technology evolution.model of technology evolution.

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    PHASES IN THE DYNAMICS OF INNOVATIONPHASES IN THE DYNAMICS OF INNOVATION

    Product InnovationProduct Innovation

    Rateof

    MajorInnova

    tion

    Process Innovation

    TimeFluid Phase Specific PhaseTransitional Phase

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    CHARACTERISTICS OF THE THREE PHASES...1CHARACTERISTICS OF THE THREE PHASES...1

    FLUIDPHASE

    TRANSITIONA

    L PHASE

    SPECIFIC

    PHASE

    INNOVATI

    ON

    Frequent

    majorproductchanges

    Major

    processchangesrequired byrisingdemand

    Incrementa

    l changesfor productwithcumulativeimproveme

    nts inproductivity andquality

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    CHARACTERISTICS OF THE THREE PHASES...2CHARACTERISTICS OF THE THREE PHASES...2

    FLUIDPHASE

    TRANSITIONA

    L PHASE

    SPECIFIC

    PHASE

    PRODUCTSDiverse

    designs,oftencustomized

    At least one

    productdesign, stableenoughto havesignificant

    productionvolume

    Mostly

    undifferentiated, standardproducts

    PRODUCTI

    ON

    Flexible and

    inefficient,

    Becoming

    more rigid,

    Efficient,

    capital-

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    CHARACTERISTICS OF THE THREE PHASES...3CHARACTERISTICS OF THE THREE PHASES...3

    FLUIDPHASE

    TRANSITIONAL

    PHASE SPECIFIC PHASE

    R&D Focusunspecified because

    of highdegree oftechnicaluncertainty

    Focus onspecificproduct

    features oncedominantdesignemerges

    Incrementalchanges forproduct with

    cumulativeimprovements inproductivity andquality

    EQUIPMENTGeneral-purpose;

    requiringskilled

    Somesubprocesses

    automated,creating

    Special-purpose,mostly

    automatic, withlabor focused on

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    CHARACTERISTICS OF THE THREE PHASES...4CHARACTERISTICS OF THE THREE PHASES...4

    FLUIDPHASE

    TRANSITIONALPHASE SPECIFIC

    PHASE

    PLANT Small-scale,

    locatednear useror sourceofinnovations

    General-purpose with

    specifiedsections

    Large-scale,highly specific

    to particularproducts

    COST OFPROCESSCHANGE

    Low Moderate High

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    CHARACTERISTICS OF THE THREE PHASES...5CHARACTERISTICS OF THE THREE PHASES...5

    FLUIDPHASE

    TRANSITION

    AL PHASE SPECIFICPHASE

    COMPETITORS

    Few, but

    growing innumberswith widelyfluctuating

    marketshares

    Many, but

    decliningin numbersafteremergence

    ofdominantdesign

    Few; classic

    oligopolywith stablemarketshares

    BASIS OF

    COMPETITION

    Functional

    productperformanc

    Product

    variation;fitness to

    Price

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    CHARACTERISTICS OF THE THREE PHASES...6CHARACTERISTICS OF THE THREE PHASES...6

    FLUIDPHASE

    TRANSITIONAL PHASE SPECIFICPHASE

    ORGANI-ZATIONALCONTROL

    Informal andentrepreneurial

    Thoughproject andtask groups

    Structure,rules, andgoals

    VULNERA-BILITIES OFINDUSTRYLEADERS

    To imitators,andpatentchallen- ges;to success-

    ful product

    To moreefficient andhigher-qualityproducers

    Totechnologicalinnovationsthat presentsuperior

    product

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    BREAKING OUT OF THE SPECIFIC PHASEBREAKING OUT OF THE SPECIFIC PHASE

    Is the specific phase of production the end of history for anIs the specific phase of production the end of history for an

    industry? Is there a way to break out of this highly capitalized,industry? Is there a way to break out of this highly capitalized,

    highly controlled, and uninnovative mode of production?highly controlled, and uninnovative mode of production?

    ANSWERANSWER::Yes, through the Japanese-pioneered strategy ofYes, through the Japanese-pioneered strategy of

    mass customization which uses both flexible manu-mass customization which uses both flexible manu-

    facturing and the creation of unique products fromfacturing and the creation of unique products from

    standardstandard

    platforms to satisfy customer requirementsplatforms to satisfy customer requirements more fully. Thismore fully. This

    enabled Japanese auto companies toenabled Japanese auto companies to retain low unit-costretain low unit-cost

    while producing greater variety inwhile producing greater variety in smaller runs.smaller runs.

    CAVEATCAVEAT:: However, flexible manufacturing and mass customi-However, flexible manufacturing and mass customi-zation may also be a trap resulting in products withzation may also be a trap resulting in products with

    little commercial potential and in unwanted productlittle commercial potential and in unwanted product

    variety.variety.

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    NONASSEMBLED PRODUCTS...1NONASSEMBLED PRODUCTS...1

    Nonassembled productsNonassembled products are products like aluminum,are products like aluminum,

    cement, flat glass, paper, fibers, petroleum, steel, etc.cement, flat glass, paper, fibers, petroleum, steel, etc.

    which have no separable components. They are pro-which have no separable components. They are pro-

    duced through chemical, thermal, or machining pro-duced through chemical, thermal, or machining pro-

    cesses consisting of a set of sequentially interlinkedcesses consisting of a set of sequentially interlinked

    steps orsteps orsubprocesses.subprocesses.

    Subprocesses Linking process

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    NONASSEMBLED PRODUCTS...2NONASSEMBLED PRODUCTS...2

    For nonassembled products, technological progressoccurs either in process or materials. Process innova-tion either replaces or eliminates subprocesses toincrease process speed and/or efficiency.

    SUBPROCESS SUBSTITUTION

    SUBPROCESS ELIMINATION

    EVOLUTION OF PLATE GLASSMAKING PROCESSEVOLUTION OF PLATE GLASSMAKING PROCESS

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    EVOLUTION OF PLATE GLASSMAKING PROCESSEVOLUTION OF PLATE GLASSMAKING PROCESS

    TECHNOLOGYTECHNOLOGY

    OriginalOriginal

    ProcessProcess

    Step 1

    Step 2

    Step 3

    Step 4

    End

    Result

    float process

    continuous casting

    continuous annealing lehr

    continuous mixing and melting tank

    Mix Melt Cast AnnealGrind &Polish

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    DISCONTINUOUS CHANGE IN PROCESS ARCHITECTUREDISCONTINUOUS CHANGE IN PROCESS ARCHITECTURE

    The combination or elimination of steps or subprocesses in the productionThe combination or elimination of steps or subprocesses in the production

    of nonassembled products results in dramatic productivity gains and lowerof nonassembled products results in dramatic productivity gains and lower

    unit costs. Each new process technology represents a change in processunit costs. Each new process technology represents a change in process

    archi- tecture. New process architecture represents a discontinuous advancearchi- tecture. New process architecture represents a discontinuous advance

    in productivity due to:in productivity due to: (1) the entire elimination of a process step(1) the entire elimination of a process step, or, or(2) the(2) the

    increased efficiency of the new process technologyincreased efficiency of the new process technology. Since each new process. Since each new process

    architecture results in lower unit costs, the relationship between time, unitarchitecture results in lower unit costs, the relationship between time, unit

    cost, and process architecture looks like a downward staircase with each stepcost, and process architecture looks like a downward staircase with each step

    representing a change in process architecture.representing a change in process architecture.

    Un

    itCo

    st New process

    architecture introduced

    Incremental processinnovation introduced

    Time

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    ENABLING TECHNOLOGY FOR NONASSEMBLED PRODUCTSENABLING TECHNOLOGY FOR NONASSEMBLED PRODUCTS

    For nonassembled products, the equivalent of dominantFor nonassembled products, the equivalent of dominant

    design is termed enabling technology. For example, the floatdesign is termed enabling technology. For example, the floatglass process is an enabling technology that appeared in aglass process is an enabling technology that appeared in a

    rush and was refined incrementally in subsequent years.rush and was refined incrementally in subsequent years.

    Like the emergence of a dominant design, the emergence of anLike the emergence of a dominant design, the emergence of an

    enabling technologyenabling technology -- a discontinuous change in process-- a discontinuous change in processarchitecture -- is not always apparent, but it can be indicated byarchitecture -- is not always apparent, but it can be indicated by

    the following obvious signs:the following obvious signs:

    the change results in order-of-magnitude improvements inthe change results in order-of-magnitude improvements in

    cost and quality.cost and quality.

    the change results in reducing the number of process stepsthe change results in reducing the number of process steps

    through the combination or elimination of steps or thethrough the combination or elimination of steps or the

    transformation of batch processes to continuous processes.transformation of batch processes to continuous processes.

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    PATTERN OF INNOVATION FORPATTERN OF INNOVATION FOR ASSEMBLEDASSEMBLEDPRODUCTSPRODUCTS

    Product InnovationProduct Innovation

    Freque

    ncyof

    Majo

    rInnova

    tion

    Process Innovation

    Fluid Pattern Specific PatternTransitionPattern

    Dominant Design

    Occurs

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    PATTERN OF INNOVATION FORPATTERN OF INNOVATION FOR NONASSEMBLEDNONASSEMBLEDPRODUCTSPRODUCTS

    Product InnovationProduct Innovation

    Fre

    que

    ncyof

    MajorInnova

    tion

    Process Innovation

    Fluid Pattern Specific PatternTransition Pattern

    EnablingTechnology Occurs

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    COMPARISON OF THE TRANSITIONAL PHASE FORCOMPARISON OF THE TRANSITIONAL PHASE FOR

    ASSEMBLED AND NON ASSEMBLED PRODUCTS...1ASSEMBLED AND NON ASSEMBLED PRODUCTS...1

    ASSEMBLED NONASSEMBLED

    INNOVATIONEmphasis onincremental

    productimprovementand productvariation

    Emphasis onprocess changes

    required by risingdemand

    SOURCE OFINNOVATION

    Users;manufacturers

    Manufacturers;equipmentmakers

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    COMPARISON OF THE TRANSITIONAL PHASE FORCOMPARISON OF THE TRANSITIONAL PHASE FOR

    ASSEMBLED AND NON ASSEMBLED PRODUCTS...2ASSEMBLED AND NON ASSEMBLED PRODUCTS...2

    ASSEMBLED NONASSEMBLED

    PRODUCTS Many featuresunique toindividual

    producers

    Increasinglyundifferentiated

    PRODUCTION

    PROCESSES

    Somesubprocessesautomated,creatingislands ofautomation

    Becoming morerigid, morecontinuous, morecapital-intensive

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    COMPARISON OF THE TRANSITIONAL PHASE FORCOMPARISON OF THE TRANSITIONAL PHASE FOR

    ASSEMBLED AND NON ASSEMBLED PRODUCTS...4ASSEMBLED AND NON ASSEMBLED PRODUCTS...4

    ASSEMBLED NONASSEMBLED

    COMPETITORS Many, butdeclining in

    numbers afteremergence of

    the dominantdesign

    Increasinglyundifferentiated

    VULNERABILITIES

    OF INDUSTRY

    LEADERS

    To bothimprovedproducts

    and moreefficient

    To moreefficient andhigher quality

    producers

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    COMPARISON OF THE TRANSITIONAL PHASE FORCOMPARISON OF THE TRANSITIONAL PHASE FOR

    ASSEMBLED AND NON ASSEMBLED PRODUCTS...3ASSEMBLED AND NON ASSEMBLED PRODUCTS...3

    ASSEMBLED NONASSEMBLED

    PLANT General purposewith specializedsections

    Emphasis onprocesschangesrequired by

    rising demand

    COST OF

    PROCESSCHANGE

    Moderate Manufacturers;

    equipmentmakers

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    - End of Presentation -- End of Presentation -