2010 - 2011 Resource Guide

School Community Orientation and Outreach Program Courtesy of the Parent Community Association

The American School in London

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August 2010 Dear ASL Families: We warmly welcome you to The American School in London and for many of you to your new home in London. We are excited to have you join our community and hope that the information shared in this SCOOP booklet can ease your transition. London is one of the world’s most exciting cities. There are plenty of opportunities to experience the culture, history and art that make it famous; however, establishing a “support network” for daily living can at times be frustrating and time-consuming. Over the years, ASL families have contributed the information of service providers and resources contained in this book to help “short-cut`’ your transition to life in London. No matter your neighborhood, you will find a wide variety of suggestions that have been submitted by members of our community. On behalf of the Parent Community Association (PCA) of ASL and the SCOOP committee we hope that your time in London will be full of rewarding and memory-making experiences. We hope you enjoy the SCOOP orientation and find the neighborhood coffees beneficial. Our sincere hope is that your copy of this guide is dog-eared and well-worn by the end of the school year! Sincerely, Maria Driano Courtney Muoio PCA President SCOOP Chair SCOOP Committee Gigi Cain Alicia Ferragamo Susan Leonard Manny Nealis Kirsten Poler Erin Roth

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TABLE OF CONTENTS

Welcome Letter 2 Table of Contents 3 Top 10 Must Do’s 5 Organizations and Resources 6 Healthcare in the UK National Health Service 7 Private Healthcare 8 Health Resources 9 Emergency Rooms & Other Care Centers 10 Prescriptions/Chemists 13 Medical Glossary 14 Private Medical Practitioners 15 Dental Care & Practitioners 18 Ophthalmic Care & Practitioners 19 Practical Information Banking 20 The Post Office 20 Pets 21 Television 22 Telephone 23 Internet 24 Computing and A/V Equipment 24 Getting Around London 26 Walking & Cycling 26 Public Transport 26 Taxis and Minicabs 27 Driving in London 28 Parking 29 Maps 30 London Area Airports 30 Police (dial 999 in an emergency!) 30 Services and Shopping Services (household, babysitting, travel, etc.) 31 Companies that Deliver 34 Shopping (departments stores, supermarkets, etc.) 35 Food and Farmers’ Markets 38 Street and Antique Markets 39

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Sports and Exercise 40 Children (nursery schools, lessons, sports, activities, birthday parties) 41 Fun for the Family 44 Places of Worship 45 Seminars and Courses 46 Neighborhood “In the Know” Chelsea, Knightsbridge and South Kensington 47 Hampstead Garden Suburb, Golders Green and Highgate 50 Hampstead, Swiss Cottage and West Hampstead 52 Kensington, Holland Park and Notting Hill 54 Maida Vale and Little Venice 56 Marble Arch, Mayfair, Marylebone and Regents Park 58 Primrose Hill and Belsize Park 60 St. John’s Wood 62 Glossary Clothing/Accessories 64 Entertainment 64 Food 65 House/Home/Property 66 Household Goods 66 School 67 Travel 67 Miscellaneous 68 Measuring Up Weights & Measures Conversion Charts 69 Cooking & Baking 70 Temperature 72 Clothing Sizes 73 Embassies and Consulates 74 Useful London Telephone Numbers inside back cover ASL Telephone and Website Details back cover All information presented in this book is believed to be accurate at the time of printing. The information contained herein and at the SCOOP seminars is not an endorsement by ASL but rather is a list of suggestions offered by ASL parents.

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TOP 10 MUST DO’S

CONTACT INFORMATION Notify the ASL Admissions Office at 020 7449 1221 with updates of your address, telephone numbers, and e-mail address. CHECK THE ASL WEBSITE Login to www.asl.org and read Take Note weekly. This is crucial to knowing what is going on at ASL in general and specifically for each grade level. HEALTH CARE Register with the National Health Service (NHS) even if you plan on solely using private health care. Do this at your local NHS medical practice (p. 7). IDENTIFY YOUR NEAREST HOSPITAL AND EMERGENCY ROOM (A&E or Casualty) Not every hospital has an Emergency Room (p. 10). LEARN THE UK DRIVING RULES AND GET YOUR DRIVING LICENSE Buy and learn The Official Highway Code. Getting a UK driving license is a lengthy process, and you must have it before you are here 12 months (p. 28). UTILITY BILLS Make sure that your partner has at least one utility bill in his/her name, as you will frequently need a current utility bill as proof of residence. TV LICENSE Purchase your TV license. One license per household is required no matter how many TVs you own. Heavy fines are imposed if you don't have one and regular neighborhood monitoring occurs (p. 22). OYSTER CARD Get yourself and your family an Oyster card for the best fares on London Transport. Children aged 11 and up need a card as well. (p. 26) MAPS A must for finding your way in this city! “A-Zed” maps are excellent and come in various sizes—from pocket size to large atlases. London Underground maps and a bus route map are also key to navigating London (p. 30).

INFORMATIONAL COFFEES – SEE TAKE NOTE FOR DATES AND TIMES Go to the ASL grade level coffees – they are packed with important information regarding your kids and are a great place to make friends.

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ORGANIZATIONS TO JOIN The following organizations offer a wide variety of cultural, educational, social, and philanthropic activities. Of course, ASL also offers a great variety of activities for its community as well – read Take Note for a wealth of opportunities! American Women's Club of London 020 7589 8292 www.awclondon.org The American Society in London 020 7539 3400 www.americansociety.co.uk English Heritage 0870 333 1181 www.english-heritage.org.uk FOCUS 020 7937 7799 www.focus-info.org Hampstead Women's Club www.hwcinlondon.co.uk Junior League of London 020 7499 8159 www.jll.org.uk

Kensington and Chelsea Women's Club 020 7863 7562 www.kcwc.org.uk The National Trust 0844 800 4410 www.nationaltrust.org.uk Petroleum Wives Club www.pwc-london.org St. John's Wood Women's Club www.sjwwc.com STUDS (Spouses Trailing Under Duress Successfully) 020 7093 2300 www.studsoflondon.com

RESOURCES FOR EXPATS An online search will uncover many websites with excellent information for expats, covering topics such as jobs, health, utilities, schools, adult education and much more in great detail. Here are a few to get you started. Some require membership for full access to the sites:

www.easyexpat.com/en/london.htm www.expatfocus.com/expatriate-uk

www.focus-info.org www.usembassy.org.uk

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HEALTHCARE IN THE UK

There are two health care systems in the UK - the National Health Service (NHS) and private practice. You should register with your local NHS practice even if you do not intend to use it. You may choose one or the other system, or you may decide to use a combination of the two systems, for instance use an NHS general practitioner (GP) who can refer you to a private specialist if necessary. Be aware that you and your children’s first point of contact for care will be your GP, who will refer you to a specialist (for example a pediatrician, dermatologist, or whichever specialty is called for) if required. You cannot simply book an appointment with a specialist unless initially referred by your private or NHS GP. Whatever your choice of healthcare, be a critical and assertive consumer. Ask about hours, appointment policy, emergency care, night and weekend coverage, home visits, etc. Remember -- medicine is not an exact science. Be aware that a lot of very competent medical care is done a bit differently here. NATIONAL HEALTH SERVICE The NHS provides healthcare to anyone normally resident in the UK with most services free. To use the NHS, you and all members of your family must register with your local practice (or “surgery”). Use www.nhs.uk to find the surgeries within your catchment area and to ensure that they are accepting new patients. You can download registration forms from the NHS website, or stop by the surgery to get them. Generally you will have to provide a passport along with proof of address in the form of a utility bill. You will get an NHS number, and will be registered with one of the doctors in the surgery, but will be able to see any of the surgery’s doctors. At some NHS GP offices you may only have the option of being seen during a clinic time that is at set times on specific days. This means that you will not have a fixed appointment time but will have to wait your turn to be seen. Be sure to ask when deciding upon which surgery to register with. Once registered, a health check with the nurse may be required to activate your coverage, or you may simply need to provide the practice with your children’s immunization records. If you move from one borough to another, this procedure may have to be replicated even though your NHS number has not changed.

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The NHS will provide visitors to the UK emergency treatment (at a GP surgery, accident & emergency department, or walk-in centre) free of charge. However, if the patient needs to be admitted to hospital as an in-patient or seen at an outpatient clinic, he or she will be subject to NHS charges.

The wait for non-emergency surgery may be long for NHS patients. Additionally, a GP (whether NHS or private) does not take care of his/her patient during hospitalization. Once hospitalized, the patient (except maternity patients) becomes the responsibility of a hospital consultant physician.

PRIVATE HEALTHCARE Private practice operates much as it does in the US, with the added benefit of much shorter waiting times for appointments and longer consultation times once you do see your GP or specialist. Also, many private GP’s in this country will make house calls for an additional fee. You can pay fees out of pocket or use private healthcare insurance to cover costs of private care. If you do go private, you have more choices than if you go solely with the NHS. You can choose your specialist (depending upon his or her association with your health plan), and when and where you will be treated. Also, the range of treatments covered may be broader than those on the NHS. If you need to see a specialist, you must first see your GP; most health insurance companies (and most procedures) require a GP referral. Your GP recommends a specialist consultant (or you can request a specific consultant) and writes a private patient referral letter. Make sure you check with the insurance company that you are covered for the necessary treatment, and then request an authorization reference. Some UK healthcare plans will not pay for a visit to a private GP (they expect you to utilize the NHS for GP visits) but will cover referred appointments with private specialists on a case-by-case basis once the insurance company has given approval. With non-UK private insurance, you must pay the medical provider yourself and then submit your bills to your insurer on your own for reimbursement. Be aware that many doctors in the UK do not customarily provide a receipt which includes a diagnosis, as required by US insurance companies. Discuss this before the visit is completed, as it can be difficult to get this after-the-fact. Also, be sure that dates are written so that US insurers can understand them. For example, 12/05/09 means May 12, 2009 in the UK, and December 5, 2009 in the US, which can cause confusion and denied claims. Private Healthcare Insurance Providers BUPA 0800 600 500 www.bupa.co.uk

AXA PPP Healthcare 0845 600 6722 www.axappphealthcare.co.uk

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HEALTH RESOURCES European Health Insurance Card (www.ehic.org.uk) If you are a UK resident, you are entitled to medical treatment that becomes necessary, at reduced cost or sometimes free, when temporarily visiting a European Union (EU) country, Iceland, Liechtenstein, Norway or Switzerland. Only treatment provided under the state scheme is covered. However, to obtain treatment you will need to take a European Health Insurance Card (EHIC) with you. You need an NHS number to apply, and can apply online, or call 0845 605 0707. The card is free of charge. NHS website www.nhs.uk Locate NHS surgeries, healthcare alerts, hospital information, and more. NHS Direct www.nhsdirect.nhs.uk or call 0845 4647 Advice on all confidential health care inquiries, 24 hours/day. Patient Advocacy and Liaison Service (PALS) www.pals.nhs.uk Provides information about the NHS and helps with any other health-related enquiry, also helps resolve concerns or problems when you are using the NHS. Private Healthcare UK: www.privatehealth.co.uk Provides information on private healthcare services and providers. Primary Care Trusts Each London borough operates a Primary Care Trust (PCT), which manages local NHS services. See the website for more detailed community information. NHS Barnet www.barnet.nhs.uk NHS Brent www.brentpct.nhs.uk NHS Camden www.camdenpct.nhs.uk NHS Hammersmith and Fulham www.hf-pct.nhs.uk NHS Kensington and Chelsea www.kc-pct.nhs.uk. NHS Westminster www.westminster-pct.nhs.uk

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EMERGENCY ROOMS AND OTHER CARE CENTRES (known as Accident & Emergency, A&E, or Casualty) Not every hospital has an emergency room, and there are no private hospitals with 24-hour emergency care facilities in London. Locate and know how to get to the NHS A&E closest to you before an emergency occurs. Find your nearest A&E using the www.nhs.uk website. See below for local options: Central Middlesex Hospital Acton Lane NW10 7NS 020 8965 5733 Charing Cross Hospital Fulham Palace Road W6 8RF 020 8846 1234 Chelsea and Westminster Hospital 369 Fulham Road SW10 9NH 020 8746 8000 Hammersmith Hospital DuCane Road W12 0HS 020 8383 1000 Royal Free Hospital Pond Street NW3 2QG 020 7794 0500

St. Mary’s Hospital Praed Street W2 1NY 020 3312 6666 St. Thomas’ Hospital Westminster Bridge Road SE1 7EH 020 7188 7188 University College Hospital 235 Euston Road NW1 2BU 0845 155 5000 Western Eye Hospital 153-173 Marylebone Road NW1 5QH 020 7886 6666 Whittington Hospital Magdala Avenue N19 5NF 020 7272 3070

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Private Urgent Care Centres There is a private urgent care facility now in London, which charges a fixed fee for initial consultation services and accepts patients (over 18s only) on a walk-in basis. In contrast to NHS Minor Injury Units and NHS Walk-in Centres (see below), where nurses generally provide care, patients are seen by a doctor at this private centre. The Urgent Care Centre The Princess Grace Hospital 42-52 Nottingham Place London W1U 5NY Open 365 days/year, 8:00am to 10:00pm (last patient 9:30pm) 020 7908 2144 NHS Walk-in Centres These centres provide treatment of minor ailments, infections or injuries such as cuts, strains, sprains and broken bones. Walk-in centres are predominantly nurse-led. Call ahead if you need to go within an hour of closing time, as they may not accept new registrations at that time. It is also worth calling on holidays to ensure they are open. Soho NHS Walk-in Centre 1 Frith Street W1D 3HZ Mon – Fri, 8.00am - 8.00pm Sat – Sun, and Bank Holidays 10.00am - 8.00pm Closed Christmas Day 020 7534 6500 Charing Cross NHS Walk-in Centre Charing Cross Hospital Fulham Palace Road W6 8RF Sun – Sat, 8:00am – 10:00pm 020 8383 0904

Liverpool Street NHS Walk-in Centre Exchange Arcade, Bishopsgate EC2M 3WA Mon – Fri, 7:00am – 7:00pm 0845 880 1242 Victoria NHS Walk-in Centre 63 Buckingham Gate SW1E 6AS Mon – Fri, 7:00am – 7:00pm 020 7340 1190

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NHS Minor Injury Units Waiting times in emergency rooms/ A&E can be quite long. If you have a minor injury (such as a cut, sprain, minor burn or broken bone) consider visiting one of the following units. Minor Injury Units are generally nurse-led services, and often doctors are not available to offer treatment or to make a diagnosis. Minor Injuries Unit St. Charles Hospital Exmoor Street, Ladbroke Grove W10 6DZ 365 days/year, 9:00am - 9:00pm 020 8962 4262 Guy's Minor Injuries Unit Guy’s Hospital St Thomas Street SE1 9RT 365 days/year, 8:00am - 4:00pm 020 7188 8088

Finchley Memorial Hospital Granville Road N12 0JE (near Hollywood Bowl) 365 days/year, 8:00am - 10:00pm no x-rays on weekends 020 8349 7470 City of London Minor Injuries Unit St. Bartholomew's Hospital West Smithfield EC1A 7BE Mon - Fri, 8:00am - 8:00pm 020 7601 7407

Not yet registered with the NHS or a private physician and need a doctor at night, in an emergency or on a weekend?

• Doctorcall has a rapid response visiting doctor service and a private short-notice clinic. Call 0844 257 9507 or see www.doctorcall.co.uk

• Doctors Direct will provide a doctor direct to your door or arrange a consultation at one of their clinics. Call 0800 9889 999 or see www.doctorsdirect.co.uk

• Pharma Centre at 149 Edgware Road, W2 2HU has a 24-hour on call clinic. Call 0808 208 5720 or see www.pharmacentre.com.

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PRESCRIPTIONS/CHEMISTS See Neighborhood “In the Know” pages (pp 47-62) for local area chemists. NHS prescriptions are a fixed price, or are free for people in certain categories - children under 16 and up to 19 if full-time students, men over 65, and women over 60, pregnant women, and people with certain chronic conditions. Open 24 Hours, 365 days/year Zafash Pharmacy 233-235 Old Brompton Road SW5 0EA 020 7373 2798 Open Until Midnight Bliss Pharmacy 5 Marble Arch W1H 7EL 020 7723 6116 365 days/year, 9:00am - Midnight Boots Midnight Pharmacy 114 Queensway W2 4QS 020 7229 1183 Mon – Sat 9:00am - Midnight Sun, Bank Holidays 12:00pm - 6:00pm Closed Easter and Christmas Day Warman-Freed Pharmacy Golders Green Road NW11 8EL 020 8455 4351 365 days/year, 8:30am – Midnight

Pharma Centre 149 Edgware Road W2 2HU 020 7723 2336 365 days/year, 9:00am - Midnight (also has a 24-hour on call clinic) Boots Midnight Pharmacy 44-46 Regent Street Piccadilly Circus W1B 5RA 020 7734 6126 Mon - Fri 8:00am - Midnight Sat 9:00am – Midnight Sun 12:00pm – 6:00pm

Open Until 10:00pm Bliss Chemist 50-56 Willesden Lane Kilburn NW6 7SX 020 7624 8000 Sun – Sat 9:00am – 10:00pm Christmas Day 9:00am – 2:00pm New Year’s Eve 9:00am – 7:00pm

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Often 24-hour petrol station shops will sell basic over-the-counter medicines. It is worth checking out your local one in advance. Many local chemists are open on Sundays and bank holidays. However if you notice that your local chemist is not, call your local health authority to see which chemists will be open, as there is a rotation schedule of chemists open on these days. Your local paper may print the schedule when space permits.

MEDICAL GLOSSARY

Chemist pharmacist, drug store Clinic block of time where “drop-in” service is provided at NHS

facilities Consultant specialist (i.e. obstetrician, surgeon, pediatrician, etc.) Emergency Rooms Accident & Emergency, A&E, or Casualty Mr. Smith proper title of surgeon as opposed to Dr. Smith Mr. Smith's rooms office of a consultant Surgery medical practice

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PRIVATE MEDICAL PRACTITIONERS

Please note the nurse’s office at ASL also has names of recommended specialists. Acupuncturists Dr. Bich Nguyen W1 020 7636 5150 Helen Robertson, Belsize Health NW3 020 7483 2345 Allergists Anaphylaxis Campaign Helpline (www.anaphylaxis.org.uk) 01252 542 029 Prof. Gideon Lack W2 020 7390 8347 Dr. Mark Rosenthal SW3 020 7460 5700 Asthma Asthma UK Advice Line (www.asthma.org.uk) 0800 121 6244 Dr. Malcolm Rustin W1 020 7935 9266 Dr. Ian Balfour-Lynn SW3 020 7351 8509 Breast Specialists Mr. Tim Davidson W1 020 7935 6155 Mr. O. J. A. Gilmore W1 020 7563 1234 Cosmetic Dermatologist Dr. Robin E. O'Reilly NW8 020 7286 0500 Dermatologists Prof. John Harper W1 020 7390 8308 Dr. Jonathan Leonard W1 020 7580 7914 Dr. Christopher Rowland-Payne W1 020 7224 1228 Dr. Malcolm Rustin W1 020 7935 9266 Dr. David Harris NW8 020 7266 8200 Dr. Janet Ross NW8 020 7078 3879 Diabetes Diabetes UK (www.diabetes.org.uk) NW1 020 7424 1000 Dr. Rodwin Jackson NW4 020 8736 1100 Ear, Nose and Throat Mr. Malcolm Keene W1 020 7224 6249 Mr. Hamid Daya, ENT4kids W1 07000 ent4kids

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Gastroenterologists Mike Thomson (pediatric) W1 020 7390 8315 Dr. Jeremy Sanderson SE1 020 7403 3814 General Practitioners (GPs) Dr. Barry Grimaldi W1 020 7637 7989 Dr. Nick Sawyer W1 020 7486 7876 Dr. Sophia Khalique W1 020 7486 7876 Dr. Simon Moore W8 020 7460 5980 Palace Gate Practice W8 020 7589 2478 Dr. Mark Bushnell SW1 020 7245 9333 Dr. Di Loudon SW1 020 7235 5850 Dr. Richard Sachs SW1 020 7763 9111 Dr. Michael Gormley SW3 020 7235 6642 Dr. James Pozzi SW3 020 7235 6642 Dr. Julian Muir SW3 020 7235 6642 Dr. J. Alec Goldin NW2 020 8458 9262 Dr. John Brook NW3 020 7435 0211 Dr. John Horton NW3 020 7435 7282 Dr. Eric Dan-Goor NW8 020 7806 4060 Dr. Evadney Keith NW8 020 7806 4000 Dr. Adrian P. Naftalin NW8 020 7435 3798 Dr. Nolan Wengrowe NW11 020 8455 6886 Gynecologists/Obstetricians Mr. Jeffrey Braithwaite W1 020 7224 5292 Mr. Peter Cass W1 020 7935 7341 Mr. T.G. Teoh W2 020 7886 2388 Mrs. Patricia Wilson NW8 020 7722 8328 Lactation Consultant Clare Byam-Cook (in-home) 020 7888 8179 Massage Therapists Jacqueline Rhule (in-home) 07958 362 021 Annette Allen, Shiatsu Therapist 020 7286 1741 Neurologists Mr. Peter Hamlyn W1 020 7935 3721 Mr. Peter Kaufmann W1 020 7935 5944

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Orthopedists Mr. Simon T. Moyes W1 & NW8 020 7323 0040 Mr. John Angel W1 01923 857 442 British Orthopaedic Association WC2 020 7405 6507 Mr. Mark Davies NW8 020 7078 3800 Osteopath Juliette Cole W1 020 7935 8505 Pediatricians Dr. W. John Fysh W1 020 7390 8282 Dr. Stanley Rom W1 020 7383 3490 Dr. Mike Coren W2 & NW8 020 7886 6710 Dr. Sunit Godambe W2 & NW8 020 7886 6717 Psychologist (Chartered Child & Family Clinical) Rachel Godfrey 020 8346 3121 Psychotherapist/Counselling Phyllis Adler 07979 603 313 Rina Malin 07768 400 761 Physiotherapists Tracy Maunder WC1 020 7436 8960 Simon Shepard WC2 & NW8 020 7404 6343 Shelly Abraham, Physio Fitness NW3 020 7183 4436 Rheumatologists Dr. Jeffrey Rosenberg NW8 020 8203-6832 Speech, Language, Hearing and Occupational Therapists The London Children’s Practice W1 020 7224 1156 Maximum Potential W1 020 7486 4747 Christopher Place NW1 020 7383 3834 Urologist Sanjiv Agarwal W12 020 8423 6540 Vascular Surgeon Mr. Frank Cross W1 020 7486 4688

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DENTAL CARE The NHS provides free dental care for those less than 18 years old, those aged 18 in full-time education, or for women who are pregnant or have had a baby in the 12 months before treatment starts. It is not free for others; instead, there are three bands of payment for NHS dentistry, depending upon what course of treatment is required. The maximum payable, however, is £198. The NHS website lists dentists in your postcode, though it can be difficult to find NHS dentists who are accepting patients. Emergency Dental Treatment NHS Out of Hours Dental Triage Service 0203 402 1312 Baker Street Dental Clinic 102 Baker Street W1U 6FY 020 8748 9365

Kensington Dental Spa 21 Kensington High Street W8 5NP 0844 576 9973 Swiss Smile Dental Clinics 10 Brook Street W1S 1BG 020 7290 1180

DENTAL PRACTITIONERS

American School families have recommended the following practitioners. Dentists Dr. Noushin Attari (pediatric) W1 020 7580 5370 Dr. Nicholas Capp W1 020 7580 2112 Dawood and Tanner Dental Practice W1 020 7935 0080 Dr. James Farquharson W1 020 7935 6699 Dr. Mitchell Greenberg W1 020 7487 5221 Dr. Elizabeth Hersey W1 020 7317 1111 Dr. Stuart Jacobs W1 020 7935 2249 Dr. Peter Kertesz W1 020 7629 3262

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Dr. Nash Pradhan W1 020 7580 4580 Dr. Harold Preiskel & Associates W1 020 7935 4525 Dr. John Roberts (pediatric) W1 020 7580 5370 Dr. Clive Stockwell W1 020 7486 0086 Swiss Smile W1 020 7290 1180 Dr. Ann MacGregor SW1 020 7235 6681 Dr. Robert Wallace SW1 020 7235 6681 Dr. Mahesh Patel SW7 020 7373 6899 Druian and Spektor NW3 020 7722 1235 Dr. Linda Greenwall NW3 020 7267 7070 Dr. Amanda Shaul NW3 020 7431 2937 Dr. Paul Abrahams NW8 020 7586 1210 Dr. Simon Roland NW8 020 7722 8995 Dr. Stephen Selwyn NW8 020 7586 3666 Dr. Victor Hillman NW11 020 8731 9020 Dr. Julian Kurer NW11 020 8455 2941 Dr. Harris Sidelsky NW11 020 8458 1611 Dr. Sudir Thakerar NW11 020 8455 6800 Orthodontists Dr. Neville Bass W1 020 7580 8780 Dr. Sarah Hepburn W1 020 7935 8811 Dr. Stephen Hopson, et al. W1 020 7467 5700 Mr. Lynch W1 020 7580 2786 Gerry Bellman NW3 020 7284 2827 Jackie Naftalin NW3 020 7284 2827 Malmin’s Orthodontics NW3 020 7431 7542 Dr. A. M. Cohen NW11 020 8455 5705 OPHTHALMIC CARE The NHS provides free optical tests for children under 16, or for those under 19 in full-time education. Others may be eligible as well; please see the NHS website www.nhs.uk. Eyeglasses shops offer eye tests. The Eyecare Trust has a useful website and can be reached at 0845 129 5001. Emergency Eye Care - Western Eye Hospital, 171 Marylebone Road, NW1 5YE 020 3312 3241 Optometrist Schuller Opticians NW8 020 7722 8242 Ophthalmologist Mr. Alan Mushin W1 020 7580 3116

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BANKING AND THE POST OFFICE

BANKING Banks with many branches throughout the UK include Barclays, HSBC, Lloyds TSB and Nat West. Opening an account usually requires an application along with a passport and a household bill (in your name) with a current address. You may be able to open the account online. Often an employer can help set up new bank accounts if necessary. Banking services include deposit (savings) accounts, current (checking) accounts, debit cards (Maestro), credit cards, and paying bills (utilities, council tax). Checks do not need to be endorsed, and may only be deposited to your account, not cashed. Banking hours vary by the bank and the day of the week; some, though not all, are open on Saturdays. You may be able to complete much of your banking business online. THE POST OFFICE www.postoffice.co.uk Most post offices are open Monday - Friday from 9:00am to 5:30pm and on Saturday from 9:00am to 12:30pm. A few neighborhood newsagents have post office counters, but their hours may vary. You can mail a letter within the UK using either first or second class postage. First class costs 41 pence (the stamps are marked “1st” rather than with a monetary amount) and attempts delivery the next day. Second class postage costs 32 pence (and is marked “2nd”) and has a three day delivery time. You cannot use 1st or 2nd class stamps on mail bound for destinations outside of the UK. Also, the size of the envelope determines the type of stamp that is necessary, so for larger sized envelopes check at the post office. Parcel services include the Post Office, Parcelforce (www.parcelforce.com) or Mail Boxes, Etc. (www.mbe.co.uk), where you can find UPS and FedEx service. The Post Office provides a variety of services in addition to those of the Royal Mail, including

• Purchase of car tax disc (a type of car registration) • Applications for UK drivers’ licenses • Application for children’s Oyster card (travel card) • Payment of some household bills (there may be a small service charge) • Financial services, such as savings accounts

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• Passport applications for UK citizens • Foreign exchange • Broadband and phone packages

London Postal Codes

W1 Mayfair, Marylebone, Marble Arch W2 Bayswater W8 Kensington W9 Maida Vale, Little Venice W11 Holland Park, Notting Hill W14 West Kensington SW1 Pimlico, Belgravia SW3 Chelsea SW6 Fulham SW5 Earl’s Court SW7 South Kensington, Knightsbridge NW1 Camden, Regents Park, Primrose Hill NW3 Hampstead, Belsize Park, Swiss Cottage NW6 West Hampstead, Kilburn, Queen’s Park NW8 St. Johns Wood NW11 Hampstead Garden Suburb, Golders Green N6 Highgate

PETS

For detailed information about bringing pets into and out of the UK, visit the Department for Food Environment and Rural Affairs (DEFRA) website at www.defra.gov.uk.

Many owners buy pet insurance as insurance against liability if a pet causes an accident or injures someone. Veterinary bills can be quite expensive. Most veterinary practices can provide information about various pet insurance plans.

The Kennel Club and the Dogs Trust each have good websites for current or prospective dog owners.

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COMMUNICATIONS & COMPUTING

Installation of your television service, phone service, and internet connection can be a frustrating, lengthy (sometimes weeks. . .dare I say months) process. Take heart, and think of the time not spent at your computer, on your phone, or watching television as a gift to you and your family! When you do need to go online, you can use the computers at the ASL libraries. In addition, many local libraries, cafes and shops provide wi-fi service or have computers for public use. Consumers have the option to choose one service provider for phone, digital tv, and internet, as a wide variety of packages are available that can greatly reduce the overall cost for these services. The following are the main providers in London: BT (voice, broadband, TV) 0800 800 900 www.btvision.bt.com

Sky (voice, broadband, TV) 0844 241 4141 www.sky.com Talk Talk (voice, broadband) 0800 049 7802 www.talktalk.co.uk

Virgin Media (voice, broadband, TV) 0845 840 7777 www.virginmedia.com

Sky TV has been popular in the past because it broadcasts premiership football. Premiership football is now available on BT's TV service, BT Vision, which also broadcasts ESPN. For an online guide, see www.broadband.co.uk or www.top10.com/broadband/. TELEVISION Your household must be covered by a valid TV License if you watch or record television programs as they're being shown on tv. It makes no difference what equipment you use - whether it’s a laptop, PC, mobile phone, digital box, DVD recorder or a tv set - you still need a license. You can purchase a license at www.tvlicensing.co.uk, or call 0845 601 5526. The license must be renewed annually, and one license covers all televisions in use at the registered address. By 2012, the UK will go completely digital, and analogue signals will be terminated. Today, you can watch digital pay tv via cable, satellite, IPTV (television over the telephone lines), or through a digital set-top box that receives free-to-air TV signals. Pay TV services are available through the services indicated above. You can receive Freeview, the free-to-air service, by purchasing a digibox at an electronics retailer. DVDs and Videos Note that US DVDs cannot be played on a standard UK DVD player, as US DVD’s are Region 1 and UK/European DVDs are Region 2 format. Likewise, US

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videotapes are NTSC format and UK/European videotapes are PAL format. You need a multi-region DVD player or VCR to play both types. As in the US, there are online DVD rental services (streaming online or by post), including Blockbuster, Lovefilm and Tesco. ASL also has a fair number of DVDs and videos in the Mellon Library, or check your local library. TELEPHONE Most landlines are installed and maintained by British Telecom (BT). It is possible to use a provider other than BT for the actual service, even though BT provides the phone line. Telephone bills typically are sent quarterly. To encourage electronic billing, the service provider will often charge for a physical bill. In order to see an itemization of calls, you may need to use the online bill function. Mobile Phones (Cell phones) Mobile phone contracts can be purchased on a “pay-as-you-go” or monthly basis. You need to have proof of address and a bank statement to qualify for a monthly plan. Some companies (Orange, O2) have a better signal within the ASL building than others (Vodafone). You can purchase your phone at many high street stores (Carphone Warehouse, Phones 4u, Orange, Vodafone, etc). Phone numbers beginning with 071, 072, 073, 074, 075, 077, 078, or 079 are mobile phone numbers. Each phone has a unique serial number, known as the International Mobile Equipment Identification (IMEI). This can be found on the original packaging or by dialing *#06#, or look under the battery. Record and keep your IMEI and SIM card number (written on the SIM card). If your mobile is stolen, call your service provider and quote these numbers. Your provider will isolate your phone so that it can’t be used to make calls. Phone cards BT Phone cards can be purchased at newsagents. Many pay phones (call boxes) do not take cash and can only be used with one of these cards. Toll-free Numbers (Freephone) The UK prefixes for freephone numbers are 0500, 0800, and 0808. Note: All British mobile networks charge for calls to freephone numbers, with certain limited exemptions. International Calls Dial 00 + country code + phone #. The country code for the US is “1”.

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INTERNET There are three ways to access internet – over your landline (broadband/ADSL), over your cable TV system (only possible with Virgin Media), or over the mobile phone network (mobile broadband). Landline broadband is common (via ADSL or cable). When you sign up for the service you get a broadband router with a wireless access point built in. Be certain to turn on encryption and security settings when setting up the wireless router, or more than a few of your neighbors may use your wireless broadband, which will impact your service speeds. It is possible to get a wireless connection direct from your laptop or computer to the mobile network. To do this, purchase a "dongle" from one of the mobile providers. Mobile providers have been revising the terms of dongle contracts in order to limit throughput to avoid their networks becoming swamped with data traffic. As a result, this option is costly, and typically not a substitute for a fixed line connection. Also, the mobile connection will not enjoy the same speeds as a fixed line connection. If you need a short-term fix while you wait for your home broadband connection, consider BT Openzone, which is a wi-fi network that has hot spots throughout London. You can buy the connection on a daily or hourly basis with no contract. Vodafone also has a “top up” plan available. COMPUTING AND A/V EQUIPMENT Power and Safety • Power in the UK is 220-240v, 50 Hertz vs. 110-120v, 60 Hertz in North America.

Transformers can step-down the voltage from 220v to 110v but they have no effect on cycles per second (Hertz).

• It is not recommended to use a transformer (voltage converter) on electronic equipment. The voltage may be nominally correct, but the line will be very “dirty” and the Hertz will be wrong; you may damage your equipment. Read the label!

• Do NOT use a North American surge protector, as it will trip when plugged in to 240v. If a surge protector is desired, you must use one labeled 220-240v, 50 cycles.

Desktop Computers • Most new computers are auto-sensing and will run on either voltage, but older

models may have a 220/110 switch, or accept only one voltage. You will fry your computer if you plug it in to 220v when it is set to accept 110!

• If marked 110-120v, 50/60 cycle, you could power through a transformer, but not recommended (see above).

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• Mixed voltage systems where the monitor is 110v through a transformer and the CPU is switchable to 220 will work, but can be disastrous if someone moves a plug. Having a N. American plug strip is useful if you are going to use a transformer on several devices.

• For printers: although 110 volt printers can be run through a step-down 240 to 110 transformer, they tend to break down after prolonged use.

Laptops • Generally powered through a power supply labeled 110-240v, 50/60 cycles.

Adapt the power cord to the UK outlet. Modems • US modems are compatible with the British telephone system, except for the

shape of the socket. Purchase a US to UK phone connector from any computer/telephone store (PC World, Currys, Comet) or department store (Selfridges, John Lewis). For phones or modems with external power supplies, or fax machines, read the label.

Monitors • Read the label. If the unit is not labeled for 50/60 cycles, do not use them in the

UK. Newer model monitors accept 110-240v, 50/60 cycles and no transformer is required. Adapt the power cord to the UK outlet.

Speakers • Read the label. If they are AC powered, they must accept 50/60 cycles.

Otherwise, do not use them in the UK as they will be damaged. Computer and Electronics Support & Installation In general, although some equipment is cheaper in the US, you will find getting support for equipment difficult, particularly for not well known name brand equipment. It may be difficult to find knowledgeable people working in computer stores. Geek Squad (In-home PC/Mac Help) www.geeksquad.co.uk 0800 049 6190 JBTV 020 7794 7887

LifeStyleIT (home set-up) www.lifestyleit.com 020 8423 4000

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GETTING AROUND LONDON

WALKING & CYCLING Walking is a rewarding way to get to know London. Bring a good map with you. Take care crossing the streets, and don’t jaywalk! Although drivers are obligated to stop when you enter a zebra crossing, be careful and make eye contact first before stepping off the sidewalk. Bicycle maps are available at local bicycle shops, or see the London Cycling Campaign website at www.lcc.org.uk. A new self service cycle hire scheme called Barclays Cycle Hire launched in July 2010 – you must register on the Transport for London website first, where you can also find more information including docking stations and fees. Different tube lines have different policies regarding transporting your bike; please check first. PUBLIC TRANSPORT The Underground/The Tube The Underground is an excellent method of travelling in London. See the Transport for London website at www.tfl.co.uk, or call 020 7222 1234. Bookmark this website and check before you travel. It contains up-to-date information on the status of the Underground, including delays and closures. On many weekends lines are closed for engineering works. Tube maps, bus maps and overground train routes are also online, as well as information regarding the Oyster card scheme and the congestion zone. The website’s “Journey Planner” will also find the best route, combining bus, train, and tube travel. Although single journey tube tickets can be purchased at a machine or from a ticket booth, your best bet is to purchase an Oyster card. Oyster Cards Although individual bus and Tube tickets are available for purchase, almost all London residents use an Oyster card as it ensures travelling on the lowest fare possible on bus, Tube, trams, DLR, London Overground and some National Rail services in London. Oyster cards for adults can be obtained at the ticket window of any station. Children aged 11 to 18 must carry a Zip card for free or discounted travel; get applications at the Post Office. Oyster cards can be used on a pay-as-you-go basis and can be “topped up” at the station or online. Monthly and yearly travel passes can also be purchased and put on the Oyster card. Keep spare Oyster cards at your house for visiting guests.

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Bus Although sometimes slow, travelling by bus is a great way to get to know London. Bus stops have notices indicating the bus route and time schedules. Roadside ticket machines are located at most bus stops served by buses that do not sell tickets on board. Exact change is not required if you buy your ticket on the bus, but often preferred. “Transfer” tickets are not available. Many bus stops outside of the center are “Request Stops”, where you must hail the bus in order for it to stop for you. This is indicated on the bus stop sign. Some good sources for bus maps include:

London Quickmaps www.quickmap.com Greater London Bus Map www.busmap.org/information.html Transport for London www.tfl.gov.uk/gettingaround/9440.aspx

TAXIS AND MINICABS Though black cabs are more expensive than other methods of transportation, they are convenient. They are available for hire when the yellow light on the roof is on, and can be hailed in the street or at taxi ranks. You can order a taxi by telephone, though when booking in advance there may be a fee. Taxi fares are metered, and during certain times of the day or under certain conditions (e.g. with baggage or multiple passengers) the fare will be increased, with the additional charge shown on the meter. The standard tip is to round up to the nearest pound, or perhaps to give a small additional amount.

Dial a Cab 020 7253 5000 Computer Cab 020 7908 0207

Radio Taxis 020 7272 0272 Minicabs are usually less expensive than the black cabs but the drivers are less knowledgeable. It is wise to use a recommended minicab company and ask the price when you telephone. Minicabs cannot be hailed in the street and it is illegal for minicabs (not to mention dangerous for customers) to pick up unsolicited fares. Addison Lee 0844 800 6677 Just Airports 020 8900 1666

St. John’s Wood Taxi 020 7431 9444 Swiss Cottage Car Service 020 7433 1000 Meadway 020 8458 5555 Greater London Hire 020 8815 5469 (accounts)

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DRIVING IN LONDON If you plan to drive in London, you must obtain a UK driving license within one year of your arrival. Some foreign licenses can be exchanged for a UK license (e.g. Commonwealth licenses); otherwise you must take both a written theory test and the practical exam. Getting a license can be a lengthy process and many do not pass on their first try, so begin the process shortly after you arrive in London. It is not mandatory to take driving lessons in order to take the test but it is advisable, as the rules of the road, technique and other conventions are very different. Driving schools can also take care of forms and scheduling tests. The Highway Code, which you must learn for the theory test, can be found at bookstores and newsagents. Driving license applications may be obtained at post offices, or online. Other resources are:

Driver and Vehicle Licensing Agency (DVLA) www.dvla.gov.uk Driving Standards Agency (DSA) www.dsa.gov.uk

Tip: when driving in any country the driver’s side is always closest to the center line on a road. Purchasing a Car Be aware that cars are subject to an annual road tax (tax disc, a type of vehicle registration). In addition, in many areas there is an annual resident's parking permit required to park on the street, and for cars over three years old there is an annual MOT inspection (see www.ukmot.com). Third party insurance is required. If purchasing a used car, the Automobile Association (AA) and Royal Automobile Club (RAC) will inspect it for a fee, whether or not you are a member. Congestion Charge If you drive into the Congestion Zone in London between 7:00am and 6:00pm, Monday – Friday, you must pay a fee. You will see a large “C” on the road indicating the congestion zone boundaries. These boundaries are camera monitored. You can pay before the day of travel or on the day of travel up to midnight for a £8 fee, or up to midnight on the day after travel for £10. There are a variety of ways to pay, including online at www.cclondon.com or by phone at 0845 900 1234. If you fail to pay there is a significant penalty charge. To see the boundaries of the congestion charging zone visit the website. Electric cars do not pay the congestion charge.

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PARKING Be vigilant when parking in London! Parking enforcement operates very well in this city . . .parking in the wrong place can cost you dearly. Read parking signs very carefully as they are different all over the city, and be sure to look for suspension notices not just next to your parking space but nearby as well. Parking mistakes can lead to costly tickets, being clamped and possibly having your car removed. Council websites to get more information on parking in your area:

Barnet www.barnet.gov.uk Camden (Hampstead) www.camden.gov.uk Kensington and Chelsea www.rbkc.gov.uk Westminster www.westminster.gov.uk

Resident Parking Permit You will need to purchase a residential parking permit for your car in order to park in designated “Resident Permit Parking” areas in your borough. Rates vary for different areas, and depend on the emissions of your car. Check your local borough website for the closest office and required documentation. If your car is leased rather than owned, you will need a copy of the leasing agreement.

In Camden you can purchase visitor permits, which allow guests to park in residents bays.

Pay by Phone Parking London boroughs are instituting pay by phone parking. Instead of using parking meters or pay and display, you must pre-register on the borough website and use your mobile phone to pay, although there are other methods of paying available. Pay and Display Pay at machine on the street and display the ticket on your window or dashboard in easy view of the parking warden. Many pay and display machines are being converted to coinless machines that only accept credit or debit cards. Meter Parking Paying at the wrong meter is a frequent mistake for newcomers to London. The appropriate meter will always be found within the white lines of your parking space. Since you can park facing either direction, the meter could be at the rear of your car instead of the front. Once the maximum time runs out on your meter you are not allowed to re-feed the meter -- parking wardens will detect if you have done so. Clamping Getting clamped is distressing, costly, and inconvenient but it is easy to get “de-clamped”. Follow the instructions for payment that are in the notice attached to

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your car. You will be given a time when they will come to remove the clamp. An additional storage charge is incurred if your car is impounded. Car Removal If you return to your car and it is not where you parked it, contact Transport For London’s Tracing Information Service, which advises if your car has been removed (in some cases cars are moved to nearby spaces due to emergency work). Tracing Information Service www.TFL.gov.uk 020 7747 4747 MAPS A must for finding your way in this city! “A-Zed” maps are excellent and come in various sizes—from pocket size to large atlases. Also, www.streetmap.co.uk is a great resource. The AA’s (Automobile Association) website at www.theaa.com has a Route Planner that will provide excellent driving directions throughout the UK. LONDON AREA AIRPORTS Gatwick Airport (LGW) Heathrow Airport (LHR) London City Airport (LCY)

Luton Airport (LTN) Stansted Airport (STN)

POLICE

**************** IN AN EMERGENCY, DIAL 999 **************** If a crime is currently taking place or has just taken place and/or you are in immediate danger or feel unsafe, dial 999. Metropolitan Police Service www.met.police.uk 0300 123 1212 If you wish to contact the Metropolitan Police Service, call the above 24-hour non-emergency number or use the website. This number is for ALL London boroughs and is a central switchboard that will connect you to the appropriate local station. Abbey Road Safer Neighborhood Team 020 8721 2462 Local to ASL, you can reach the Abbey Road Safer Neighborhood Team for non-emergency, post-incident enquiries. ASL Security Desk 020 7449 1389 In addition, crime prevention and personal safety advice is available from the manager of ASL security.

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SERVICES

Antique Restoration & Furniture Repair John Chambers (Furniture) 020 7289 1393 Nan Mabon (Antique Buyer/Advisor) 020 7584 3620 Babysitting/Nanny Services Childminders 020 7935 2049 Kensington Nannies 020 7937 3299 London Au Pair Agency 020 7435 3891 Quick Help Agency 020 7794 8666 Top Notch Nannies 020 7881 0893 Beauticians Alayne (in-home services) 07710 492 674 Beata and Basia (in-home nail services) 07809 216 537 Sarah (in-home hairdresser) 07710 543 640 Buggy/Stroller/Pram/Carriage Repair London Baby Coach 020 8889 3003 Builder/Handyman The Entire House Ltd. 020 8203 5191 Mike Grant 07973 853 036 Summer Camp/Summer Programs Advisors The Camp Experts and Teen Summers (www.campexperts.com) 07795 491 350 Carpet and Upholstery Cleaners John Frederick 020 8200 9889 ServiceMaster 020 8427 5318 Well Done Cleaning 0800 567 7793 Caterers Kit Chan 020 8570 1827 The Flying Chef 020 7633 0099 Simply Delicious 01483 833 363 Drapes & Blinds Designers Guild 020 7351 5775 The Final Curtain Company - Susan 020 8699 3626

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Driving Instructor George (will teach anywhere in London) 07786 426 198 Framing Jenny Baum (in-home) 020 8950 3419 London Scenes & Framing 020 7328 6915 Matty Paarlberg (in-home) 020 7586 5170 Furniture Rental Room Service Furniture Rental 020 8397 9344 Garden Design & Maintenance The Small Garden Company, Mr. Stewart Lawley 020 8340 3017 Interior Design Donato Coppola (www.officinacoppola.com) 020 7736 6611 Nathalie Fischer 020 7727 2835 Sissi Weitzer 020 7433 1958 Kennel Bayford Boarding 01992 511 260 Kents Farm Kennel and Catteries 01992 522 183 Newspaper Delivery your local newsagent, or check the newspaper’s website Notary Public (US) James Salitan (jsalitan@uk.imshealth.com) 07703 117 635 Piano Tuner Alex Brown 07836 516 176 Hugo Veryzer 07930 393 391 Plumbing and Heating Mark Scotter 07976 526 157 Public Accountant Tony Groman, 5 Violet Hill, NW8 020 7624 0101 Real Estate Agent Gina Sherman (rentals) 07956 496 299 Rubbish Clearance Any Junk? 0800 0431 007

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Storage Facilities Fort Box Self Storage, www.fortbox.co.uk, NW8 020 7148 6135 Travel Services A & K www.abercrombiekent.com Bakewell Travel (Judith MacGregor) 01943 831 600 Cassis Travel 020 7483 1933 Crystal Tours www.crystal-tours.com Earth 020 7793 9993 Ebookers 0900 082 3000 Flight Center www.flightcenter.com Gemmaway Travel www.gemmaway.com Kirker Holidays www.kirkerholidays.com Meriski Tours www.meriski.co.uk Powder Byrne www.powderbyrne.com Suzanne Powell-Edwards 0845 058 7285 Thompson www.thompson.co.uk Trailfinders 020 7937 5400 Travelwise 020 8444 4444 Window Washer “Bunny” 07956 834 039

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COMPANIES THAT DELIVER

BBQ Propane Tank Hook-Up DPS Calor 020 8459 4221 Tomlens Fuels 0800 389 4070 Propane-butane tanks available from various gas stations Butchers/Seafood Bifulco Butcher and Poulterer 020 8452 2674 C. Lidgate Butcher 020 7727 8243 John Wells (American beef) (www.johnwells.co.uk) 01483 282 524 Kent & Son 020 7722 2258 Ken Roberts (fresh fish) 07715 454 002 Dairy Dairy Crest www.dairycrest.co.uk Express Dairy 020 7622 9244 Water/Drinks Eden Springs UK (www.edensprings.co.uk) 0800 085 0085 Freshwater Company (www.freshwater/uk.com) 0845 702 3998 Friendly Drinks (www.friendlydrinks.com) 020 8892 2612 Mineral Water Company 020 8450 8082 Shirts/Dry Cleaning American Dry Cleaning 020 8200 7052 Shirt Stream (www.shirtstream.com) 020 7586 0070 Just Shirts of London (www.justshirtsoflondon.co.uk) 020 8843 1887 Mercury Dry Cleaners 020 7724 2519 Ironing Services of your pre-washed clothes: Mark 07738 175 847 Food Abel & Cole (organic) (www.abelandcole.co.uk) 08452 62 63 64 American Soda Company www.americansoda.co.uk Beverly Hills Bakery (www.beverlyhillsbakery.com) 020 7586 0070 Lola’s Bakery (cupcakes) (www.lolas-kitchen.co.uk) 020 7483 3394 Panzers (gift fruit baskets) 020 7722 8596 Room Service, www.roomservice.co.uk 020 7644 6666 Sainsbury (groceries) www.sainsburys.co.uk Skyco International Food Club (US food products) www.skyco.uk.com Tesco (groceries) www.tesco.com Waitrose (groceries) www.ocado.com

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SHOPPING

Sales occur at the end of June into July, and at the end of December into January. Malls Whiteleys, Queensway W2 020 7229 8844 Westfield, Ariel Way W12 020 3371 2300 Brent Cross NW2 020 8202 8095 American Food Products Selfridges Food Hall W1 0800 123 400 Partridges SW3, SW7 www.partridges.co.uk Shepherd Foods NW1 020 7586 4592 Panzers NW8 020 7722 8596 Country Market NW11 020 8455 3595 Costco Watford 01923 699 805 John Wells Butchers Surrey 01483 282 5241 Book Stores Borders various www.borders.co.uk Charing Cross Road many! John Sandoe Books SW3 020 7589 9473 Daunts, excellent for travel books various www.dauntbooks.co.uk Hatchards W1 020 7439 9921 Waterstones various www.waterstones.com WH Smith various www.whsmith.co.uk Camping Equipment/Sporting Goods/Athletic Wear Blacks various www.blacks.co.uk Euro Sports Swiss Cottage 020 7586 5897 Field & Trek various www.fieldandtrek.com Lilywhites Piccadilly Circus Little Trekkers Internet www.littletrekkers.co.uk Niketown Oxford Circus www.store.nike.com/uk Snow & Rock various www.snowandrock.com Sports Direct various www.sportsdirect.com Children’s Clothing Boden W5, online www.boden.co.uk Boutique Enfant online www.boutiqueenfant.com Bump to 3 online www.bumpto3.com Bundles of Joy online www.bundlesofjoy.co.uk Children Salon online www.childrensalon.com H&M various www.hm.com

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JoJo Maman Bébé various www.jojomamanbebe.co.uk Little Fashion Gallery online www.littlefashiongallery.com The Little White Company various www.thewhitecompany.com Name It Labels online www.nameitlabels.co.uk Rachel Riley W1, SW1 www.rachelriley.co.uk Department StoresBritish Home Stores (Bhs) Oxford Street 020 7629 2011 Debenhams Oxford Street 020 7580 3000 House of Frasier Oxford Street 020 7529 4700 John Lewis Oxford Street 020 7629 7711 Marks & Spencer Oxford Street 020 7437 7722 Selfridges Oxford Street 08708 377 377 Liberty Regent Street 020 7734 1234 Fenwick New Bond Street 020 7629 9161 Fortnum & Mason Piccadilly 020 7734 8040 Peter Jones Sloane Square 020 7730 3434 General Trading Co. Sloane Square 020 7730 0411 Marks & Spencer Kensington High Street 020 7938 3711 Harrods Brompton Road 020 7730 1234 Harvey Nichols Knightsbridge 020 7235 5000 Food HallsFortnum & Mason Piccadilly 020 7734 8040 Harrods Brompton Road 020 7730 1234 Harvey Nichols Knightsbridge 020 7235 5000 John Lewis Oxford Street 020 7629 7711 Marks & Spencer Kensington High Street 020 7938 3711 Selfridges Oxford Street 0870 837 7377 Grocery Store Chains Marks & Spencer www.marksandspencer.com Morrisons www.morrisons.co.uk Sainsbury’s (online ordering) www.sainsburys.co.uk Tesco (online ordering) www.tesco.com Waitrose (online ordering) www.ocado.com Hardware Stores and Garden Centers B&Q various www.diy.com Clifton Nurseries (garden shop) W9 www.clifton.co.uk Homebase various www.homebase.co.uk Ryness various www.ryness.co.uk Health Foods Planet Organic W2, SW6 www.planetorganic.com Whole Foods (flagship) W8 020 7368 4500

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Organic Grocer W9 020 7286 1400 Daylesford Organic Various www.daylesfordorganic.com Home and Kitchen Stores Divertimenti W1, SW3 020 7935 0689 Habitat W1, SW3, etc 0844 499 1147 Heals W1, SW3 020 7636 1666 The Holding Company SW3 020 8445 2888 Ikea Wembley 0845 355 1141 Ryness various 0845 630 3035 The Dormy House online 01264 365 808 Japanese/Asian Grocer The Japan Centre W1 0870 162 0255 Natural, Natural NW6 020 7624 5734 Kosher Food Adafina NW8 020 7624 2013 Golders Green Road (many places) NW11 Music Stores (Instruments) Foote’s W1 020 7734 1822 Chappell of Bond Street W1 020 7432 4400 Blanks Music Store NW6 020 7624 7777 Office Supplies ASL Store – sells school supplies including the recommended calculator, also printer cartridges Ryman The Stationers various www.ryman.co.uk Staples Staples Corner www.staples.co.uk WH Smith various www.whsmith.co.uk Warehouse Membership COSTCO (www.costco.co.uk) Watford 01923 699 805 If you have a Costco US membership, it will work in the UK.

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FOOD AND FARMERS’ MARKETS

See London Farmers’ Markets at www.lfm.org.uk for a comprehensive list. Alexandra Palace Farmers’ Market off Muswell Hill and Priory Road, N8 Sun, 10am-3pm Borough Market, SE1 At London Bridge Tube Thur, 11am-5pm Fri, 12pm-6pm Sat, 8am-5pm Broadway Market London Fields, E8 Sat, 9am-5pm Cabbages & Frocks Market St. Marylebone Parish Church grounds, W1 Sat ,11am-5pm Marylebone Farmers’ Market Cramer Street Car Park, W1 Sun, 10am-2pm

Notting Hill Farmers’ Market via Kensington Place at Kensington Church St, W8 Sat, 9am-1pm Parliament Hill Farmers’ Market William Ellis School Highgate Rd, NW5 Sat, 10am-2pm Pimlico Road Farmers’ Market Orange Square, SW1 Sat, 10am-2pm Swiss Cottage Farmers’ Market Adelaide and Avenue Roads, NW3 Wed, 10am-4pm

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STREET AND ANTIQUE MARKETS

Outdoor Markets Portobello Road, W11 Westbourne Park Tube or Ladbroke Grove Tube Fri-Sat, 8am-5pm

Camden Market, NW1 Camden Town Tube Sat-Sun, 10am-6pm Petticoat Lane, E1 Middlesex Street Aldgate Tube Sun, 9am-2pm Covent Garden, WC2 Covent Garden Tube Mon-Sat, 9am-6pm Bermondsey, SE1 London Bridge Tube Fri, 6am-2pm Camden Passage, N1 Angel Tube Wed, 10am-2pm Sat, 10am-5pm Walthamstow, E17 Walthamstow Central Tube Every day except Sunday New Covent Garden Flower Market Vauxhall Tube Mon-Fri, 5am-11am

Indoor Antique Markets Alfies Antique Market 13-25 Church Street Edgware Road Tube or Marylebone Tube Tues-Sat, 10am-6pm

Grays Antique Market 58 Davies Street Bond St. Tube Mon-Fri, 10am-6pm Lillie Road, Fulham Variety of Shops London Silver Vaults 53-63 Chancery Lane Chancery Lane Tube Mon-Fri, 9am-5:30pm Sat, 9am-1pm

SPORTS AND EXERCISE

Besides gyms and fitness clubs, consider informal running groups through local women’s clubs and ASL, or enjoy the parks, which have outdoor fitness facilities, such as Primrose Hill and Regent’s Park. Health and Fitness/Beauty Spas Virgin Active various www.virginactive.co.uk Langham Health Spa W1 020 7636 1000 Triyoga W1, WC2, NW3 020 7483 3344 The Harbour Club, Notting Hill W2 020 7266 9314 Kensington Close Hotel and Spa W8 020 7368 4005 Kensington Leisure Centre W11 020 7727 9747 Lambton Place Health Club W11 020 7229 2291 The Peak, The Hyatt Carlton SW1 020 7858 7008 The Harbour Club, Chelsea SW6 020 7751 9443 The Armoury Fitness Centre NW3 020 7431 2263 Esporta Health Club & Spa NW3 020 7644 2400 Pilates – Kara Dressel NW3 07894 209 108 SpringHealth Hampstead NW3 020 7483 6800 Swiss Cottage Leisure Centre NW3 020 7974 2012 Bombaygymkhana (Pilates, Gyrotronics) NW8 020 7624 5008 Pilates & Physical Therapy NW8 020 7266 2368 Top Notch EC4 020 7867 1222 Bikram Yoga various www.bikramyoga.co.uk Tennis, Sports, and Leisure The Harbour Club, Notting Hill W2 020 7266 9314 The Riverside Club, Chiswick W4 020 8987 1800 Campden Hill Lawn Tennis Club W8 020 7727 4050 Holland Park Leisure Services W8 020 7361 3003 Paddington Recreation Ground W9 020 7641 3642 Westway Sports Centre W10 020 8969 0992 Regents Park Tennis/Golf School NW1 020 7724 0643 Swiss Cottage Leisure Centre NW3 020 7974 2012 Talacre Sports Centre NW5 020 7974 8765 Cumberland Lawn & Tennis Club NW6 020 7435 6022 Temple Fortune Lawn Tennis Club NW11 020 8455 2184 David Lloyd, Finchley N12 020 8492 2250 Tennis Services UK, Ltd. 08712 779 819

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CHILDREN

NURSERY SCHOOLS Windmill Montessori Nursery W9 020 7289 3410 Liberal Jewish Synagogue (all welcome) NW8 020 7286 5181 Ready, Steady, Go NW8, NW1 020 7586 5862 Toddlers Inn NW8 020 7586 0520 Eaton Square Nursery Schools SW1, SW7, SW10 020 7931 9469 Pooh Corner Kindergarten SW7 020 7373 6111 The Willcocks Nursery School SW7 020 7937 2027 LESSONS & ACTIVITIES Art and Culture Camden Arts Center NW3 020 7472 5500 Chinmaya Mission UK (Hindu Culture) NW4 020 8203 6288 Dance West London School of Dance W11, W12, SW7 020 8743 3856 Kinsella School of Irish Step Dancing NW2 020 8205 4117 Chantrane School of Dance NW2 020 7435 4247 Rona Hart School of Dance NW3 020 7435 7073 The Deborah Bradnum Ballet School NW6 020 8346 0077 Extreme Dance London NW8 07921 168 178 Susan Zalcman School of Ballet NW8 020 7289 1869 Language skills Le Club Tricolore (French lessons) SW11, SW12 020 7924 4649 Spanish Connection Language School W1, NW6 www.spanishconnection.org.uk Music The music department at ASL maintains a list of music teachers. Ken Wood, Guitar 020 7625 9110 Suzie Fisher, Piano 020 7289 4294 Sebastian Wybrew, Piano 07790 793 956

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Performance Centre Stage Performing Arts N14 020 8886 4264 Unicorn Theatre and drama workshops SE1 020 7645 0500 Perform various www.perform.org.uk Scouting Girl Scouts and Boy Scouts contact ASL The Scout Association, UK 0845 300 1818 Sports & Swimming Pools Queensway Ice Skating W2 020 7229 0172 Westway Sports Centre W10 020 8969 0992 Kensington Leisure Centre W11 020 7727 9747 Chelsea Sports Centre SW3 020 7352 6985 Will to Win Tennis, Regents Park NW1 www.willtowin.co.uk Hendon Youth Sports Centre NW2 020 8455 0818 Swiss Cottage Leisure Centre NW3 020 7974 2012 Talacre Sports Centre NW5 020 7974 8765 Bombaygymkhana (Pilates) NW8 020 7624 5008 Net Ball - Denise NW8 07950 559 951 Willesden Sports Centre NW10 020 8955 1120 Finchley Lido Leisure Centre N12 020 8343 9830 Archway Leisure Center N19 020 7281 4105 Alexandra Palace Ice Skating N22 020 8365 2121 Tennis Academy (Eduardo) 07958 758 547 Regents Park Football Club various www.regentsparkfc.com Little Kickers (soccer) various 01235 859 250 Soccer – Johnny Kumah various 07980 841 486 Swimming Lessons Kensington Sports Center W11 020 7727 9923 Chelsea Sports Center SW3 020 7352 6985 Swiss Cottage Swimming Club NW3 020 7482 2834 Poolside Manor N3 020 8349 1945 Swimming Nature various 0870 094 9597 BIRTHDAY PARTIES Party Entertainers Adam Ant, (under 6’s) 020 8959 1045 Allsorts Drama for Children www.allsortsdrama.com 020 8969 3249 Cookie Crumbles Cooking Parties www.cookiecrumbles.net 0845 601 4173 Clumsy Parties (under 6’s) 07815 734 944

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Gilbert Giggles (under 7’s) www.gilbertgiggles.co.uk 07939 091 493 Impeyan Productions (animal encounters) www.impeyan.net 01992 446 211 Perform www.perform.org.uk 0845 400 4000 Soccer – Johnny Kumah 07980 841 486 Party Organizers Children’s Entertainments www.childrenspartybus.co.uk 07836 605 032 Happy Times www.happytimes.com 0870 207 3737 Kids Party (party resource internet site) www.kids-party.com Parties by Patricia www.partiesbypatricia.com 07879 634 548 Parties to Remember www.partiestoremember.co.uk 020 7249 3242 The Poz Magic Show www.pozmagic.co.uk 07836 605 032 Party Supplies Jennifer’s Cakes www.jenniferscakes.com 020 7328 5355 Oscars Den, NW6 www.oscarsden.co.uk 020 7328 6683 Non-Stop Party Shop www.nonstopparty.co.uk 020 7937 7201 Party, Party www.partypartyuk.com 020 7267 9084 Party Pieces www.partypieces.co.uk 01635 201 844 Party Venues Everyman Cinema W1, NW3, N1 020 3145 0530 Queensway Ice Skating W2 020 7229 0172 Puppet Theatre Barge W9 020 7249 6876 Bramley’s Big Adventure W10 020 8960 1515 Westway Sports Centre (climbing wall) W10 020 8969 0992 The Golden Hinde (ship) SE1 020 7403 0123 Chelsea Football Club SW6 0871 984 1955 Playscape Pro Racing (karting, 6+) SW16 020 8677 8677 O2 Centre (room for hire) NW3 020 7794 7716 Swiss Cottage Leisure Centre NW3 020 7974 2012 Talacre Sports Centre NW5 020 7974 8765 Tricycle Theatre NW6 020 7328 1000 Café Med (upstairs room) NW8 020 7625 1222 Mansergh Hall NW8 07973 431 197 Pizza Express (upstairs room) NW8 020 7624 5577 The Clay Café NW11 020 8905 5353 Little Angel Theatre N1 020 7359 8581 The Raceway (karting) N1, SE7 020 7833 1000 Arsenal Football Club N5 020 7704 4100 Hollywood Bowl N12 020 8446 6667 Alexandra Palace Ice Rink N22 020 8365 2121 The Paintball Centre (12+) Canary Wharf 0845 2300 850 Zap Sports (Herts) (12+) Hertfordshire 0800 358 0800 Kidsmania 020 8533 5556

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FUN FOR THE FAMILY

The possibilities are endless . . .you can never run out of things to do in and around London. For some great resources to learn what is going on in town, many with good section on family events, see the following: Angels and Urchins www.angelsandurchins.co.uk/whatson/ Lastminute.com www.lastminute.com Time Out www.timeout.com/london Excursions in London Bethnal Green Museum of Childhood 020 8980 2415 Courtald Institute of Art www.somersethouse.org.uk/whatson/events Coram Fields (petting zoo, playground, park) 020 7321 1010 Fantasy Island - Indoor Playground and Go Karts 020 8904 9044 Hampton Court Palace www.hrp.org.uk/HamptonCourtPalace/ London Aquarium 020 7967 8000 London Toy and Model Museum 020 7706 8000 London Wetlands Centre www.wwt.org.uk/visit/wetlandcentre London Zoo 020 7722 3333 Natural History Museum 020 7942 5000 National Maritime Museum / Royal Observatory 020 8312 6565 Science Museum 020 7942 4454 Unicorn Theatre 020 7836 3334 Wimbledon Theatre 0870 060 6646 Daytrips from London Bowman’s Farm 01727 822 106 Chessington Amusement Park – Surrey 01372 727 227 Kentwell Hall, Suffolk www.kentwellhall.co.uk Leeds Castle 01622 765 400 Legoland - Windsor 08705 040 404 Thorpe Park (20 miles SW of London in Surrey) 08704 444 466 Whipsnade Wild Animal Park (20 min from M25) 01582 872 171 Woburn Safari Park (45 miles NW of London) 01525 290 407

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PLACES OF WORSHIP

Baptist Heath Street Baptist Church NW3 020 7278 8809 Abbey Road Baptist Church NW8 020 7625 4070 Catholic Brompton Oratory SW7 020 7808 0900 St. Mary’s NW3 020 7135 6678 St. Thomas More NW3 020 7435 1388 The Convent NW8 020 7722 2756 Church of Our Lady NW8 020 7286 3214 St. Edward the Confessor NW11 020 8455 1300 Church of England/Episcopalian/Anglican St. John’s Hyde Park W2 020 7262 1732 Holy Trinity Church SW7 020 7581 8255 Holy Trinity Swiss Cottage NW3 020 7435 0083 St. Mary the Virgin NW3 020 7722 3238 St. Mark’s Church NW8 St. John’s Wood Church NW8 020 7586 3864 Hindu Shree Swaminarayan Temple N2 020 8459 4506 London Murugan Temple E12 020 8452 7482 Jewish (Reform/Liberal) West London Synagogue W1 020 7723 4404 Westminster Synagogue SW7 020 7584 3953 Belsize Square Synagogue NW3 020 7794 3949 Liberal Jewish Synagogue NW8 020 7286 5181 North Western Reform Synagogue NW11 020 8455 6763 Jewish (Conservative/Masorti) New London Synagogue NW8 020 7328 1026 Jewish (Orthodox/United) St. John’s Wood Synagogue NW8 020 7286 3838 Muslim Central London Mosque NW8 020 7724 3363 Protestant / Interdenominational American Church in London W1 020 7580 2791 Danish Church NW1 020 7935 7584 Quaker Friends Meeting House NW3 020 7435 9473

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SEMINARS AND COURSES

Also check local borough adult education offerings for classes.

Alice Leader Master Classes email: alice_leader@asl.org

Alliance Française de Londres 020 7723 6439

The Art of Living Foundation UK 020 8747 0977

Books For Cooks Cooking Classes 020 7221 1992

Christie’s Education 020 7665 4350

Divertimenti (cooking) 0870 129 5026

The English Gardening School 020 7352 4347

The Hampstead School of Art 020 7794 1439

The Institute (www.hgsi.ac.uk) 020 8829 4141

Jane Packer Flower School 020 7486 1300

School of Horticulture - Kew Diploma 020 8332 5000

Le Cordon Bleu London 020 7935 3503

Liberty Stitch (sewing school) 020 7734 1234

London Walks – guided tours of historical sites 020 7624 3978

Franca Lofts (Italian & French Instruction) 020 7435 1912

Sotheby’s Institute of Art Courses 020 7462 2490

Spanish Connection Language School www.spanishconnection.org.uk

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Neighborhood "IN THE KNOW"

Chelsea, Knightsbridge, and South Kensington SW1, SW3, SW5, SW7 and SW10

See the Royal Borough of Kensington and Chelsea’s Leisure Information and Citizen’s Charter brochure, available free by calling 020 7471 9813. Bakeries Poilane, 46 Elizabeth Street (only shop outside of France) 020 7808 4910 Butchers Harrods Food Halls, 87-135 Brompton Rd., SW3 020 7730 1234 Harvey Nichols, 109-125 Knightsbridge, SW1 020 7235 5000 Jago of Chelsea, 9 Elystan St., SW3 020 7589 5531 Wyndham House, 339 Fulham Rd., SW10 020 7352 7888 Caterers Fileric (French cuisine, take away), 57 Old Brompton Rd., SW7 020 7584 2967 The Grocer on Kings, 184 King’s Rd., SW3 020 7351 5544 Ottolenghi, 13 Motcomb St., SW1 020 7823 2707 Tray Gourmet (French), 240 Fulham Rd., SW10 020 7352 7676 Chemists (see p. 13 for late opening chemists) Andrews Pharmacy, 149B Sloane St., SW1 (until 6pm M-F) 020 7730 1018 (until 6pm M-F; until 1:30pm Sat; closed Sun) Boots, 228-235 Fulham Rd., SW10 020 7823 3445 (until 7pm M-F, until 6pm Sat-Sun) Dajani Pharmacy, 20 Old Brompton Rd., SW7 020 7589 8263 (until 10pm M-F; until 9pm Sat; until 8pm Sun) Harrods Pharmacy, 87-135 Brompton Rd., SW3 020 7225 5954 (until 9pm M-Sat; until 6pm Sun) I. T. Lloyds Pharmacy, 255-257 Kings Rd., SW3 020 7352 5128 (until 6:30 M-F; until 6pm Sat; closed Sun) Walden Chemists, 65 Elizabeth St., SW1 020 7730 0080 (until 6pm M-F; 1pm Sat; closed Sun) Zafash Pharmacy, 233-235 Old Brompton Rd., SW5 020 7373 2798 (open 24 hours) Fishmongers Harrods Food Halls, 87-135 Brompton Rd., SW3 020 7730 1234 Harvey Nichols, 109-125 Knightsbridge, SW1 020 7235 5000

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Fitness Harbour Club, Watermeadow Lane, SW6 020 7751 9443 LA Fitness, 63/81 Pelham St., SW7 0843 170 1021 Virgin Active, 188a Fulham Rd., SW10 020 7352 9452 Groceries Baker & Spice, 47 Denyer St., SW3 020 7589 4734 Baker & Spice, 54-56 Elizabeth St., SW1 020 7730 3033 Daylesford Organic, 44B Pimlico Rd., SW1 020 7881 8060 Le Pascalou (French deli), 355 Fulham Rd., SW10 020 7352 1717 Luigi’s (Italian Deli), 349 Fulham Rd., SW10 020 7352 7739 Marks & Spencer, 85 King's Rd., SW3 020 7376 5634 Partridges (American goods, SW3, SW7) 020 7730 0651 Sainsburys, 158A Cromwell Rd., SW7 020 7373 8313 Waitrose, 196 King's Rd., SW3 020 7351 2775 Waitrose,128 Gloucester Rd., SW7 020 7370 2424 Waitrose, 27 Motcomb St., SW1 (does deliveries) 020 7235 4958 Whole Foods Market, 63 Kensington High St., W8 020 7386 4500 Hairdressers/Nails Hari's, 305 Brompton Rd., SW3 020 7581 5211 Harrods Barber Shop, 87-135 Old Brompton Rd., SW1 020 7893 8332 Harrods Urban Retreat, 87-135 Old Brompton Rd., SW1 020 7893 8333 Nailspa, 20 Bute St., SW7 020 7225 2233 Neville Hair & Beauty, 5 Pont Street, SW1 020 7235 3654 Real Hair, 6-8 Cale Street, SW3 020 7589 0877 Toni & Guy, 241 Brompton Rd., SW3 020 7591 0176 Total Look, 281 Fulham Rd., SW10 020 7351 1123 Vidal Sassoon, 130 Sloane St., SW1 020 7730 7288 Libraries Brompton Library, 210 Old Brompton Rd., SW5 020 7361 3010 Chelsea Library, Chelsea Old Town Hall, King’s Rd., SW3 020 7361 3010 Kensington Central Library, 12 Phillimore Walk, W8 020 7361 3010 Residential Council Services (parking permit, etc.) Kensington and Chelsea, www.rbkc.gov.uk 020 7361 3000

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Restaurants/Pubs Aubaine, 260-262 Brompton Rd., SW3 020 7052 0100 Benihana, 77 King’s Rd., SW3 020 7376 7799 Le Colombier, 145 Dovehouse St., SW3 020 7351 1155 L’Etranger, 36 Gloucester Rd., SW7 020 7584 1118 Oliveto, 49 Elizabeth Street, SW1 020 7730 0074 Olivo, 21 Eccleston Street, SW1 020 7730 2505 Olivomare, 10 Lower Belgrave Street, SW1 020 7730 9022 Room Service, www.roomservice.co.uk 020 7644 6666 Rossopomodoro Pizzeria, 214 Fulham Rd., SW10 020 7352 7677 Sophie’s Steakhouse, 311-313 Fulham Rd., SW10 020 7352 0088 Tampopo, 140 Fulham Rd., SW10 020 7370 5355 The Thomas Cubitt, 44 Elizabeth Street, SW1 020 7730 6060 Ziani’s, 45-47 Radnor Walk, SW3 020 7351 5297 Restaurants that Deliver Domino's Pizza 020 7229 7770 Feng Sushi, 218 Fulham Rd., SW10 020 7795 1900 The Good Earth (Chinese), 233 Brompton Rd., SW3 020 7584 3658 The Gourmet Oriental, 306B Fulham Rd., SW10 020 7351 1714 Jules Rotisserie, 6-9 Bute St., SW7 020 7584 0600 Perfect Pizza, 12 Bute St., SW7 020 7823 9292 Veterinarians Abingdon Vet Clinic, 85 Earls Court, W8 020 7937 8215 Kynance Vet Clinic, 8 Kynance Mews, SW7 020 7584 2019

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Neighborhood "IN THE KNOW" Hampstead Garden Suburb, Golders Green, and Highgate

N2, N6 and NW11

Bakeries Daniel Bakery (bagels), 12-14 Halleswelle Parade, NW11 020 8455 5846 Chemists (see p. 13 for late opening chemists) Warman Freed, 45 Golders Green Road, NW11 020 8455 4351 (open until midnight) Cinemas Odeon Muswell Hill, Fortis Green Rd., N10 0871 2244 007 Vue North Finchley, Chaplin Square, N12 0871 2240 240 Dry Cleaners Everclean Cleaners, 34 North End Rd., NW11 020 8731 9959 Fitness Barnet Copthall Leisure Ctr, Champions Way, NW4 (gymnastics) 020 8457 9900 David Lloyd, High Road, Finchley, N12 020 8492 2250 Hendon Leisure Center, Marble Drive, NW2 020 8455 0818 LA Fitness, 152 Golders Green Road, NW11 020 8731 6767 Mallinson Sport Centre, Bishopswood Rd., N6 020 8342 7272 North London Pilates 07904 914 917 Groceries Carmelli (kosher), 128 Golders Green Rd, NW11 020 8455 2074 Hoo Hing, A406 Near Hanger Lane, Park Royal, NW10 020 8838 3388 Kosher Deli & Butchers, 132 Golders Green Rd, NW11 020 8381 4450 Marks & Spencer, in Temple Fortune, also Brent Cross 0845 302 1234 Novellino (kosher) 103 Golders Green Rd, NW11 020 8458 7273 Tesco, Tilling Road, Hendon Way, NW2 (next to Toys ‘r Us) 0845 677 9073 Waitrose, in Temple Fortune, also Brent Cross 020 8458 6645 Hairdressers/Nails Ana Clement (Paula), 43 Golders Green Rd., NW11 020 8458 6838 The Cutting Club 020 8458 1998 Sarah – In Home Service 020 8348 6325 Libraries Golders Green Library, 156 Golders Green Rd. NW11 020 8359 2060 Hampstead Garden Suburb Library, 15 Market Place, NW11 020 8359 3915 Highgate Library, 1 Shepherds Hill, N6 020 8489 8772

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Park/Recreation/Petting Zoo/Tennis/ Café Golders Hill Park, West Heath Avenue, NW11 020 8455 5183 Pubs that accept kids The Flask, 77 Highgate West Hill, N6 020 8348 7346 The Old Bull & Bush, North End Road, NW3 020 8905 5456 Spaniards Inn, Spaniards Rd, NW3 020 8731 8406 Residential Council Services (parking permit, etc.) Barnet Council, www.barnet.gov.uk 020 8359 2000 Haringey Council, www.haringey.gov.uk 020 8489 0000 Restaurants Bloom’s (kosher), 130 Golders Green Rd, NW11 020 8455 1338 Café Japan, 626 Finchley Rd, NW11 020 8455 6854 Daniel’s Bagel Bakery, 12-14 Hallswelle Parade, NW11 020 8455 5826 Kim Chee, 887 Finchley, NW11 020 8455 1035 L’Artista Pizzeria, 917 Finchley Rd., NW11 020 8731 7501 Philpotts Mezzaluna, 424 Finchley Rd., NW2 020 7794 0455 New Balti Tandoori, 22 North End Rd, NW11 020 8458 9224 San Carlo, 2 Highgate High St., N6 5JL 020 8340 5823 Yo Sushi, 255 Finchley Rd., NW3 020 7431 4499 Restaurants that Deliver Best Pizza 020 8340 8899 Blue Pacific, 757 Finchley Rd., NW11 020 8455 9497 Dominos 020 8444 2571 New Balti Tandoori, 22 North End Rd, NW11 020 8458 9224 Pizza Micco, 94 Fortune Green Road, NW6 0800 096 3626 Room Service, www.roomservice.co.uk 020 7644 6666 Veterinarians Animal Medical Centre, 242 Cricklewood Lane, NW2 020 8450 2228 Medivet, 22-24 Market Place, NW11 020 8201 9331

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Neighborhood "IN THE KNOW" Hampstead, Swiss Cottage, and West Hampstead

NW2, NW3 and NW6 Chemists (see p. 13 for late opening chemists) Ritz Pharmacy, 43 Heath St., NW3 (until 7pm M-Sat; 6pm Sun) 020 7794 7781 Keats Pharmacy, 30 Rosslyn Hill, NW3 020 7435 0587 (until 6:30 M-F, 6pm Sat; closed Sun) Cinemas Everyman Cinema, 5 Holly Bush Vale, NW3 0870 066 4777 Odeon Swiss Cottage Cinema, Finchley Rd, NW3 0871 224 4007 Tricycle Theatre, 269 Kilburn High Rd., NW6 7JR 020 7328 1000 Vue Cinema O2 Centre, Finchley Rd., NW3 020 7604 3066 Delicatessens Base, 70-71 Hampstead High St., NW3 020 7431 2224 David’s Deli, 341 West End Lane, NW6 020 7433 8383 Giacobazzi, 150 Fleet Rd, NW3 020 7267 7222 Fishmongers Hampstead Seafood, 78 Hampstead High St., NW3 020 7435 3966 Fitness The Armoury Fitness Centre, 25 Pond St., NW3 020 7431 2263 Esporta, 02 Center, 255 Finchley Rd, NW3 020 7644 2400 Swiss Cottage Leisure Centre, 1 Adelaide Rd., NW3 020 7974 2012 Hairdressers/Nails Andy’s (Barbershop), 1 Fairhazel Gardens, NW6 020 7624 3113 Art Hair & Beauty, 60 Fortune Green Rd., NW6 020 7431 5999 ‘Enry ‘Iggens, 7 Flask Walk, NW3 020 7435 6007 Ho Hair, 1 Fairhazel Gardens, NW6 020 7328 9066 Maj Hair, 45 Fairfax Road, NW6 020 7372 0600 Toni and Guy, Heath St., NW3 020 7431 7421 Japanese, Chinese, East Asian Grocers Natural, Natural, 1 Goldhurst Terrace, NW6 020 7624 5734 Wing Yip, 395 Edgware Rd., NW2 020 8450 0422 Libraries Heath Library, Keats Grove, NW3 020 7974 4001 Swiss Cottage Library, 88 Avenue Road, NW3 020 7974 4001 West Hampstead Library, Dennington Pk Rd, NW6 020 7974 4001

53

Residential Council Services (parking permits, etc.) London Borough of Camden, www.camden.gov.uk 020 7278 4444 Restaurants Artigiano, 12A Belsize Terrace, NW3 020 7794 4288 Bradley’s, 25 Winchester Rd., NW3 020 7722 3457 Giraffe, 46 Rosslyn Hill, NW3 020 7435 0343 Golden Bengal, 73 Fairfax Rd., NW6 (will deliver) 020 7372 4646 Gourmet Burger Kitchen, 331 West End Lane, NW6 020 7794 5455 Hi Sushi, 16 Hampstead High St., NW3 020 7794 2828 La Smorfia, 327 West End Lane, NW6 020 7431 4101 Luigi’s, 11 Goldhurst Terrace, NW6 020 7624 5774 Gaucho Grill, 64 Heath St., NW3 020 7431 8222 Philpotts Mezzaluna, 424 Finchley Road, NW2 020 7794 0455 Ping Pong, 83-84 Hampstead High Street, NW3 020 7433 0930 XO, 29 Belsize Lane, NW3 020 7433 0888 Restaurants that Deliver Basilico, 515 Finchley Rd., NW3 (gourmet pizza) 0800 316 2656 The Bombay Bicycle Club, 3A Downshire Hill, NW3 1NR 020 7794 2607 Domino's Pizza, 166 Finchley Road, NW3 020 7794 1086 Fleet Tandoori, 104 Fleet Road, NW3 020 7485 6402 The Good Earth, 335 West End Lane, NW6 020 7433 3111 Gung Ho, 328-332 West End Lane, NW6 020 7794 1444 Hi Sushi, 16 Hampstead High St., NW3 020 7794 2828 Lupa Pizza, 255 West End Lane, NW6 020 7431 5222 Room Service, www.roomservice.co.uk 020 7644 6666 Singapore Gardens, 83 Fairfax Road, NW6 020 7328 5314 Spice Plaza, 212 West End Lane, NW6 020 7794 0228 Sushi Gen, 243 West End Lane, NW6 020 7431 4031 Yuzu, 102 Fortune Green Road, NW3 (Japanese) 020 7431 6602 Veterinarians Mill Lane Vet, 68-70 Mill Lane, NW6 020 7794 1777 Zasman Vet, 61 South End Rd., NW3 020 7435 7770

54

Neighborhood "IN THE KNOW" Kensington, Holland Park, and Notting Hill

W8, W11 and W14 Butchers C. Lidgate, 110 Holland Park Ave., W11 020 7727 8243 Chemists (see p. 13 for late opening chemists) Boots (various locations) 0845 070 8090 Hillcrest Pharmacy, 104 Holland Pk Ave, W11 020 7727 6350 (until 7pm M-Sat, until 6pm Sun) Pestle and Mortar, 213 Ken High St., W8 (will deliver) 020 7937 9154 (until 7pm M-Sat, until 5pm Sun) Zafash, 233 Old Brompton Road, SW5 (24 hrs.) 020 7373 2798 Delicatessens Daylesford Organic, 208-212 Westbourne Grove, W11 020 7313 8050 Mr. Christians, 11 Elgin Crescent, W11 020 7229 0501 Ottolenghi, 1 Holland St., W8 020 7937 0003 Ottolenghi, 63 Ledbury Road, W11 020 7727 1121 Speck Delicatessen, Portland Road, W11 020 7229 7005 Tom’s Deli, 226 Westbourne Grove, W11 020 7221 8818 Fishmongers James Knight, 67 Notting Hill Gate, W11 020 7221 6177 The Fish Shop, 201-209 Kensington Church St., W8 020 7243 6626 Fitness Courtneys Kensington Leisure Centre, Walmer Rd., W11 020 7727 9747 Emotion Leisure, The Kensington Close Hotel, Wrights Lane, W8 020 7368 4005 BodyWorks West, 11 Lambton Place, W11 020 7229 2291 Virgin Active, 3rd flr, 17a Old Court Palace, S8 020 7761 0000 Virgin Active, 119-131 Lancaster Road, W11 020 7243 4141 Florists Candida French, 131E Kensington Church, W8 07778 121 746 Fleur of Kensington, 282A Kensington High St., W14 020 7602 1314 Harper & Tom’s, 73 Clarendon Rd., W11 020 7792 8510 Greengrocers The Food Ferry, New Covent Garden Market, SW8 (delivery) 020 7498 0827 Michanicou Bros., 2 Clarendon Rd., W11 020 7727 5191 Groceries Planet Organic, 42 Westbourne Grove, W2 020 7227 2227

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Marks & Spencer, 113 Kensington High Street, W8 020 7938 3711 M&S Simply Food, 146-154 Notting Hill Gate, W11 020 7243 6413 Sainsbury’s, 158A Cromwell Road, SW7 020 7373 8313 Sainsbury’s, Ladbroke Grove, W10 020 8960 4324 Tesco, West Cromwell Rd., W14 0845 677 9388 Tesco Metro, 114-120 Notting Hill Gate, W11 0845 677 9388 Waitrose, 243 Kensington High St., W8 020 7795 6608 Whole Foods Market, 63 Kensington High St., W8 020 7386 4500 Hairdressers/Nails Guy Parsons, 243 Westbourne Grove, W11 020 7243 0939 Le Leon & the Crew, 2A Ladbroke Grove, W11 020 7792 9122 NY Nail Co., 7 Kensington Church St., W8 020 7376 9376 One Drayson Mews, off Holland St., W8 020 7376 2418 Toni & Guy, 28 Kensington Church St., W8 020 7937 0030 Hardware/Ironmongers Homebase, 195 Warwick Rd., W14 0845 640 7062 Nu-Line, 305-317 Westbourne Park Road, W11 020 7727 7748 Tylers, 104 Notting Hill Gate, W11 020 7727 0699 Libraries Kensington Central Library, 12 Phillimore Walk, W8 020 7361 3010 North Kensington Library, 108 Ladbroke Grove, W11 020 7361 3010 Notting Hill Gate Library, 1 Pembridge Sq., W2 020 7361 3010 Residential Council Services (parking permits, etc.) Royal Borough of Kensington and Chelsea, www.rbkc.gov.uk 020 7361 3000 Restaurants The Academy, 57 Princedale Rd., W11 020 7221 0248 Bombay Bicycle Club, 128 Holland Park Ave., W11 (delivery) 020 7727 7335 Belvedere, in Holland Park off Abbotsbury Rd., W8 020 7602 1238 Hafez, 5 Hereford Rd., W2 020 7229 9398 Il Portico, 277 Kensington High St., W8 020 7602 6262 The Ladbroke Arms, 54 Ladbroke Rd., W11 020 7727 6648 Launceston Place, 1A Launceston Place, W8 020 7937 6912 Lucky Seven (Burgers), 127 Westbourne Park Road, W2 020 7727 6771 Mr. Pumperninks Pizza, 116 Holland Pk Ave., W11 (will deliver) 020 7221 3380 Room Service, www.roomservice.co.uk (delivery) 020 7644 6666 Singapore Chinese Restaurant, 120-122 Holland Park Ave., W11 020 7727 6341 Notting Hill Brasserie, 92 Kensington Park Rd., W11 020 7229 4481 Veterinarians Abingdon Vet Clinic, 85 Earl’s Court Rd., W8 020 7937 8215 Addison Vet Clinic, 7 Addison Ave., W11 020 7603 4407

56

Neighborhood "IN THE KNOW"

Maida Vale and Little Venice W2 and W9

Butchers Sheepdrove Organic Farm Family Butcher, 5 Clifton Rd., W9 020 7266 3838 Chemists (see p. 13 for late opening chemists) Boots, 33 Clifton Rd., W9 (until 7pm M-F, 6pm Sat, closed Sun) 020 7286 2155 Remedy, 1 Clifton Rd., W9 (until 7pm M-F; 6pm Sat; closed Sun) 020 7286 7255 Vineyard Pharmacy, 241 Elgin Ave., W9 020 7624 2947 (until 7pm M-F; 6pm Sat; closed Sun) Delicatessens Baker and Spice, 20 Clifton Rd., W9 020 7266 1122 Bon Appetit, Castellain Rd., W9 020 7266 4365 La Piccola Dely, 6 Laudardale Parade, W9 020 7286 7757 Raoul’s Express, 10 Clifton Rd., W9 020 7289 6649 Dry Cleaners American Dry Cleaning Co., 3 Clifton Rd., W9 020 7286 6400 Dasini Dry Cleaners, Formosa St., W9 020 7266 2146 Harlequins, 296 Elgin Ave, W9 020 7286 8274 Fitness Bannatynes Health Club, 4 Greville Road, NW6 020 7372 3232 The Harbour Club, 1 Alfred Rd, W2 020 7266 9300 Iyengar Yoga Institute, 223a Randolph Ave., W9 020 7624 3080 Nuffield Health Center, 2 Sheldon Square, W2 020 7289 4686 Paddington Recreation Ground, Randolph Ave., W9 020 7641 3642 The Paddington Sports Club, Castellain Rd., W9 020 7286 8448 Florists/Gardens Absolute Flowers, 14 Clifton Rd., W9 020 7286 1155 Avalon Flowers, 1a Lauderdale Parade, W9 020 7266 4049 Clifton Gardens, 5a Clifton Villas, W9 020 7289 6851 Groceries The Organic Grocer, 17 Clifton Rd., W9 020 7286 1400 Tesco Express, Sutherland Rd and 21-29 Clifton Rd., W9 020 7800 7800 Riverford Organic Fruit & Vegetable Delivery 0845 600 2311 Hairdressers/Nails Capelli, 7 Clarendon Terrace, W9 020 7286 0904

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Sali’s Hair & Beauty, 3 Formosa St., W9 020 7286 1761 Nail Spa, Ltd. 7 Clifton Rd., W9 020 7266 5588 SAS Salon, 9 Clifton Rd, W9 020 7286 9988 Simon Warwick, 34 Clifton Rd, W9 020 7289 2100 Yvonne Martin, 5 Clarendon Terrace, W9 020 7266 2127 Tilly’s Nail Lounge, 5 Formosa St., W9 020 7266 2620 Hotels The Colonnade Hotel, 2 Warrington Crescent, W9 020 7286 1052 Europa House, 79 Randolph Ave., W9 (weekly stays) 020 7724 4948 Libraries Maida Vale Library, Sutherland Avenue, W9 020 7641 1300 Mother’s Group Maida Vale Mums www.maidavalemums.com Pubs The Robert Browning, 15 Clifton Rd., W9 020 7286 2732 Prince Alfred, 5a Formosa St., W9 020 7286 3287 The Warrington, 93 Warrington Crescent, W9 020 7592 7960 Residential Council Services (parking permits, etc.) City of Westminster Council, www.westminster.gov.uk 020 7641 1300 Restaurants Amoul, 14 Formosa St., W9 020 7286 6386 Bombay Bicycle Club, 47 Maida Vale, W9 (take away/del. only) 020 7121 8787 Cafe Rouge, 30 Clifton Road, W9 020 7286 2266 Clifton Kitchen Garden Cafe, 5A Clifton Villas, W9 020 7289 2442 Le Cochonnet, 1 Lauderdale Parade, W9 (good pizza) 020 7289 0393 Formosa Dining room, 5a Formosa St., W9 020 7286 3287 Gourmet Oriental (delivery) 020 7289 0505 Raouls, 13 Clifton Road, W9 020 7289 7313 Red Pepper, 8 Formosa St., W9 020 7266 2708 Room Service, www.roomservice.co.uk 020 7644 6666 Southeast W9, 239 Elgin Ave., W9 020 7328 8883 The Summerhouse, 60 Blomfield Rd., W9 (April - Oct) 020 7286 6752 Street Hawker, 166 Randolph Ave., W9 020 7266 4696 Vicky’s, 28 Clifton Rd., W9 (lunch & weekend breakfast) 020 7289 6399 The Warrington, 93 Warrington Crescent, W9 020 7592 7960 The Waterway, 54 Formosa St., W9 020 7266 3557 Zizzi’s, Sheldon Square, W2 020 7286 4770 Veterinarians The Village Vet, 6 Clifton Rd., W9 020 7289 1000

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Neighborhood "IN THE KNOW" Marble Arch, Mayfair, Marylebone, and Regents Park

W1 and NW1 Barbers Geo. F. Trumper, 9 Curzon St., W1 020 7499 1850 Vincenzo’s Barber Shop, 57 Weymouth St., W1 020 7935 9419 Butchers The Ginger Pig, 8-10 Moxon St., W1 020 7935 7788 Chemists (see p. 13 for late opening chemists) Bliss Pharmacy, 5-6 Marble Arch, W1 (until midnight M-Sun) 020 7723 6116 Boots (various locations) 0845 070 8090 John Bell & Croyden, 50-54 Wigmore St., W1 020 7935 5555 (until 6:30 M-F; 6pm Sat; closed Sun) Cinemas Odeon, Marble Arch, 10 Edgware Road, W2 0871 224 4007 Everyman Baker Street, 96-98 Baker St., W1 0203 145 0565 Dry Cleaners Jeeves of Belgravia, 59 Connaught St., W2 020 7262 0200 Fishmongers FishWorks Marylebone, 89 Marylebone High St., W1 020 7935 9796 Fitness Langham Health Spa, 1c Portland Place, W1 020 7636 1000 Florists Earthworks Florist, 22 Marylebone High St., W1 020 7486 4914 Jane Packer, 32-34 New Cavendish St., W1 020 7935 2673 Groceries Cocomaya (chocolate), 35 Connaught St., W2 020 7706 2770 Divertimenti, 33 Marylebone High St., W1 020 7935 0689 La Fromagerie, 2-6 Moxon St., W1 020 7935 0341 The Natural Kitchen, 77-78 Marylebone High St., W1 020 3012 2123 Speck Delicatessen, 6 Thayer St., W1 020 7486 4872 Villandry, 170 Great Portland St., W1 020 7631 3131 Waitrose, 168-176 Edgware Road, W2 020 7725 9750 Waitrose, 98-101 Marylebone High Street, W1 020 7935 4787

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Hairdressers/Nails Daniel Galvin, 58-60 George St., W1 020 7486 8601 Daniel Hersheson, 45 Conduit St., W1 020 7434 1747 Michael Van Clarke, 1 Beaumont St., W1 020 7224 3123 Hotels for Out of Town Guests Durrants Hotel, 26-32 George St. W1H 020 7935 8131 Marriott, Grosvenor Square, W1 020 7493 1232 Park Lane Hilton, 22 Park Lane, W1 020 7493 8000 Libraries Chalk Farm Library, Sharpleshall St, NW1 020 7974 4001 Marylebone Library, 109-117 Marylebone Road, NW1 020 7641 1300 Opticians David Clulow, 41-43 Wigmore St., W1 020 7486 1485 L K Leon, 29 New Cavendish St., W1 020 7486 9915 Residential Council Services (parking permits, etc.) Camden Town Hall, Judd St., WC1 (www.camden.gov.uk) 020 7278 4444 City of Westminster Council, www.westminster.gov.uk 020 7641 1300 Restaurants That Deliver Bombay Palace (Indian), 50 Connaught St., W2 020 7723 8855 Domino's Pizza 020 7229 7770 Haandi Tandoori, 161 Drummond St., NW1 020 7383 4557 Phoenix Palace (Chinese), 5 Glentworth St., NW1 020 7486 3515 Room Service, www.roomservice.co.uk 020 7644 6666 Veterinarians Bruce Fogle, 86 York St, W1H 020 7723 2068 Hyde Park Veterinary Centre, 61 Connaught St., W2 020 7723 0453 Movie Rentals Prime Time Video, 65 Wigmore St., W1 020 7487 4758

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Neighborhood "IN THE KNOW" Primrose Hill and Belsize Park

NW1 and NW3 See this excellent website for Primrose Hill: www.primrosehill.com Butchers Barretts, 40 Englands Lane, NW3 020 7722 1131 Chemists (see p. 13 for late opening chemists) Alfred Allchin, 28 England’s Lane, NW3 020 7722 1095 (until 6pm M-F; until 3pm Sat; closed Sun) Boots Pharmacy, 191 Haverstock Hill, NW3 020 7794 2235 (until 7pm M-F; 6pm Sat-Sun) Primrose Pharmacy, 95 Regents Park Rd., NW1 020 7722 0645 (until 6pm M-Sat; closed Sun) Village Pharmacy, 8-9 Belsize Terrace, NW3 020 7794 2178 (until 7pm M-F; 6pm Sat; closed Sun) Cinemas Everyman Cinema, 203 Haverstock Hill, NW3 0870 066 4777 Delicatessens Belsize Village Delicatessen, 39 Belsize Lane, NW3 020 7794 4258 Pomona, 179 Haverstock Hill, NW3 020 7916 2676 Fitness Massage (rolfing) - Judith Roberts, Primrose Hill, NW3 07816 647 133 Spring Health Club, Belsize Park Gardens, NW3 020 7483 6800 Triyoga, 6 Erskine Road, NW3 020 7483 3344 Florists Aurora, 41 Englands Lane, NW3 020 7722 3929 Groceries Budgen’s, 199-205 Haverstock Hill Rd., NW3 020 7794 0163 Sheperd Foods, 59-61 Regents Park Rd., NW1 020 7586 4592 Tesco Express, 44-46 England’s Lane, NW3 0845 026 9291 Yeomans Grocers, 152 Regents Park Rd., NW1 020 7722 4281 Hairdressers/Nails Jenny Jordan, 22 England’s Lane, NW3 020 7483 2222 Lost in Beauty, 117 Regents Park Rd, NW1 020 7586 4411 Mowgli, 150 Regents Park Rd, NW1 020 7483 1000 Paul Marco, 70 Belsize Lane, NW3 020 7435 5519

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Hardware/Ironmonger RJ Welsh, 156 Regents Park Rd, NW1 020 7722 5113 RKP Hardware, 51 England’s Lane, NW3 020 7722 4021 Libraries Belsize Park Library, Antrim Rd, NW3 020 7974 4001 Chalk Farm Library, Sharpleshall St, NW1 020 7974 4001 Swiss Cottage Library, 88 Avenue Road, NW3 020 7974 4001 Post Offices Inside – Newsagent - 91 Regents Park Rd, NW1 020 7722 0402 Residential Council Services (parking permits, etc.) London Borough of Camden, www.camden.gov.uk 020 7278 4444 Restaurants Belgo Noord, 72 Chalk Farm Road, NW1 020 7267 0718 Gourmet Burger Kitchen, 200 Haverstock Hill, NW3 020 7443 5335 J Ristorante Pizzeria Italiano, 148 Regents Park Rd. 020 7586 9100 Fishworks Seafood Café, 57 Regents Park Rd., NW1 020 7586 9760 L’Absinthe Bistro, 40 Chalcott Rd., NW1 020 7483 4848 Lansdowne Pub, 90 Gloucester Road, NW1 0871 332 8483 La Collina, 17 Princess Rd, NW1 020 7483 0192 Lemonia, 89 Regents Park Rd, NW1 020 7586 7454 Marine Ices, 8 Haverstock Hill, NW3 020 7482 9000 Manna (vegetarian), 4 Erskine Road, NW3 020 7722 8028 Odette, 130 Regent’s Park Rd, NW1 020 7586 8569 Osteria Emilia, 85B Fleet Road, NW3 020 7433 3317 Room Service, www.roomservice.co.uk 020 7644 6666 Sardo’s Canale, 42 Gloucester Ave, NW1 020 7722 2800 Veterinarians Village Vet, 11 Belsize Terrace, NW3 020 7794 4948

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Neighborhood "IN THE KNOW"

St. John’s Wood NW8

Bakeries The Bread Shop, 65 SJW High Street, NW8 020 7586 5311 Gail’s Bread, 5 Circus Rd., NW8 020 7722 0983 Butchers Kent & Son, 59 SJW High Street, NW8 020 7722 2258 Chemists (see p. 13 for late opening chemists) Boots, SJW High Street 020 7722 1403 (until 7pm M-F; until 6pm Sat; until 5pm Sun) St. John’s Wood Pharmacy, 142 SJW High Street, NW8 020 7586 5646 (until 6pm M-Sat; closed Sun) Holmes Pharmacy, 6 Nugent Terrace, NW8 020 7286 8822 (until 6pm M-F; until 1pm Sat; closed Sun) Dry Cleaners Madame George, 9 Circus Rd, NW8 020 7722 3337 Elias, 68 St. John’s Wood High Street, NW8 020 7722 2212 Abbey Cleaners, 7 Blenheim Terrace, NW8 020 7328 3828 Tempo Cleaners, 98 SJW High St, NW8 020 7722 2523 My Fair Laundry, 8 Nugent Terrace, NW8 020 7289 0361 Fishmongers Brown’s, 37-39 Charlbert Street, NW8 020 7722 8237 Coastline Galicia, 69 Abbey Rd., NW8 020 7624 9984 Florists Ashleigh Hopkins, 7 Queen’s Terrace, NW8 07956 002 698 Groceries Tesco Express, 6/14 Circus Road, NW8 0845 026 9338 Panzers (delivers), 13 Circus Road, NW8 020 7722 8596 Hairdressers/Nails Maj Hair, 45 Fairfax Road, NW6 020 7372 0600 Hair By Partners, 100 St. Johns Wood Terrace, NW8 020 7483 3337 Hair by Nico, 3 Queens Terrace, NW8 020 7372 7077 Joshua Altback, 82 SJW High Street, NW8 020 7722 1225 St. John’s Wood Barbers, 10 St. Ann’s Terrace, NW8 020 7722 8010

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Hotels for Out of Town Guests Danubius Regents Park, 18 Lodge Rd., NW8 020 7722 7722 Marriott Hotel Regents Park, 128 King Henry’s Rd, NW3 020 7722 7711 The New Inn, 2 Allisten Rd., NW8 020 7722 0726 Libraries St. John’s Wood Library, 20 Circus Road, NW8 020 7641 1300 Swiss Cottage Library, 88 Avenue Road, NW3 020 7974 4001 Residential Council Services (parking permits, etc) City of Westminster Council, www.westminster.gov.uk 020 7641 1300 Restaurants Bhan Thai, 103 Boundary Road, NW8 020 7624 1485 Café Josephine, 15 SJW High Street, NW8 020 7722 7755 Café Med, 21 Loudoun Rd, NW8 020 7625 1222 Carluccio’s, 60 SJW High Street, NW8 020 7449 0404 Fego Caffe, 64 SJW High Street, NW8 (burgers, great salads) 020 7483 1826 Gelato Mio, 138 SJW High Street, NW8 020 0011 3889 Harry Morgan’s, 31 SJW High Street, NW8 020 7722 1869 Hiro’s, 100 Boundary Road, NW8 020 7372 6720 L’Aventure, 3 Blenheim Terrace, NW8 020 7624 6232 Richoux, 3 Circus Rd, NW8 020 7483 4001 Pizza Express, 39 Abbey Rd, NW8 020 7624 5577 Poem Bar and Grill, 94 Boundary Road, NW8 020 7372 3897 Toresano, 130 Boundary Road, NW8 020 7624 3217 Brasserie Gerard, 122 SJW High St., NW8 020 7722 0400 Restaurants that Deliver Basilico, 515 Finchley Rd., NW3 (gourmet pizza) 0800 316 2656 Bhan Thai, 103 Boundary Road, NW8 020 7624 1485 Curry Manjil, 34 England’s Lane, NW3 020 7722 9101 The Gourmet Oriental, 338 Harrow Rd., W9 020 7289 0505 Room Service, www.roomservice.co.uk 020 7644 6666 Veterinarians/Pet Supplies Hamilton Vet Clinic, 110 Boundary Road, NW8 020 7372 7077 St. John’s Pets, 106 Allitsen Road, NW8 020 7586 6886

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GLOSSARY

Clothing/Accessories Alice Band = Hair Band Braces = Suspenders

Canvas Shoe/Deck Shoe = A “Keds”-like sneaker Court Shoe = Pump Dinner Suit = Tuxedo Fancy Dress = Costume Football Boot = Soccer Cleats Hair Slide = Barrette Joggers = Sweatpants Jumper = Pullover Sweater Kirby Grip/Hair Grip = Bobbie Pin Knickers = Girls’ underpants Lounge Suit = Business Suit Mac = Specific style of Rain Coat Nappy = Diaper Pants = Underpants Pinafore Dress = Jumper Plimsolls = A “Keds” like sneaker used for PE/Gym Pumps = Flats (shoes) Purse = Change Purse Smalls = Underwear Suspenders = Garter/garter belt Swimming Costume = Bathing Suit Tights = Nylons/Panty Hose Trainers = Sneakers/Gym shoes Trousers = Slacks/pants (not jeans) Vest = Sleeveless undershirt Waistcoat = Vest Wellies = Wellington boots – Rain Boots Wind Cheater = Wind Breaker

Entertainment

Bank Holiday = State holiday (e.g. Dec. 26) BBC Radio 1 = Pop music BBC Radio 2 = Pop from 50's to 80's BBC Radio 3 = Classical BBC Radio 4 = Current events, mainly talk and discussions BBC Radio 5 = Talk and sports Bill = Check in a restaurant Cinema = Movie theatre Disco = Nightclub

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Film = Movie Fixture = Team schedule Football = Soccer Holiday = Vacation Match = Game Noughts and Crosses = Tic-Tac-Toe Panto(mime) = A children's farcical play Pitch = Playing field Skipping Rope = Jump rope Sport = Sports Take away = Take Out Telly = Television

Food (also see p. 70!)

Aubergine = Eggplant Bap = Hamburger Bun/Roll Bangers = Sausages Beer = ale, bitter, porter, (not necessarily lager) Biscuit (sweet) = Cookie Biscuit (unsweetened) = Cracker Carrier Bag = Plastic Store Bag to carry groceries Chicory = Endive Chips = French Fries Corn = Wheat/barley Corn Flour = Corn Starch Courgette = Zucchini (small) Cream Tea = treat of tea and scones with clotted cream and jam Crisps = Potato chips Fairy Cake = Small Cupcake Finger Roll = Hotdog Bun/Roll Fizzy Water = Sparkling Water Icing Sugar = Confectioner’s Sugar Lemonade = Any 7-Up type of soda Margherita = Regular cheese pizza Maize = Corn Marrow = Zucchini (large) Mince Meat = Hamburger Meat Minerals = Soda (use brand names instead) Mousse = A specific sort of pudding Muffin = Muffin/cupcake Pudding = Dessert Rasher = Slice of Bacon Rocket = Arugula lettuce Still Water = Regular bottled water Swede = Rutabaga Sweets = Candy

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Tea = An afternoon snack at 4PM or a light evening meal. House/Home/Property

Attached = A house that is attached to another house on both sides 2-up/2-down = A 2-story house with 2 rooms on each floor Basin = Sink Bathroom = A room that ALWAYS has a bathtub in it. Bin/Dust Bin = garbage can/trash can Block of Flats = Apartment Building Cooker = Stove Council flat/house = Subsidized Housing Cupboard = Closet Detached house = A free-standing house Emulsion = Latex paint Ensuite = A toilet or bathroom adjoining a bedroom Estate Agent = Realtor Freehold = Own land and property outright First floor = American Second Floor Flat = Apartment Ground floor = American First Floor Hob = Stove Leasehold = Own property for the length of a lease with the option to extend the lease Lift = Elevator Land Line = Wired home telephone line Loo = Bathroom without a bathtub Lounge = Living Room Parade = strip mall/small collection of shops Pavement = sidewalk Power Point = outlet/socket Semi-detached = houses sharing one structural wall Settee = Sofa/couch Tap = Faucet Terraced house = Townhouse Toilet = Bathroom Torch = Flashlight Water Closet/WC/Loo = Toilet

Household Goods

Cello tape = Scotch Tape Cling Film = Plastic wrap (like American Saran Wrap) Drawing Pins = Thumb Tacks Kitchen Foil/Aluminium Foil = Tin/Aluminum foil Kitchen Roll = Paper Towels Loo Roll = Toilet Paper Washing-up Liquid = Dish Washing Liquid

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School

A-levels = advanced testing beyond GCSE’s. Most students take three to five. A student must pass at least three in order to enter university. Biro = Ball-point pen College = Roughly similar to a junior college Comprehensive = Average state-run high school Form = Grade Fixture = Team Schedule GCSE = General Certificate of Secondary Education – standardized tests administered by the state. Most students take between 8 and 11 subject tests. Grammar school = Prep school Grant Maintained = State school financially independent from the LEA Headmaster/mistress = Principal Infants = Grades K – 2 Kit = e.g. sports kit is the clothes you would wear for a particular sport L.E.A. = Local Education Authority Match = Game Middle = Grades 3 – 6 Nursery = Pre-school O-Levels – an obsolete standardized test – replaced by GCSE’s Oxbridge = Refers to Oxford and/or Cambridge Pitch = Playing field Plimsolls = A canvas sneaker used for PE/gym (similar Keds) Primary = Grades K – 6 Public school = A private school Rubber = Eraser Secondary = Grades 7 – 12

Travel

Bonnet = Car hood Boot = Car trunk Coach = A bus (like Greyhound) Diversion = Detour Dual-carriageway = Divided highway (usually an 'A' road) Estate Car = Station wagon Juggernaut = Large semi-articulated truck Lorry = Truck Manual transmission = Stick shift Motorway = Highway (e.g. the M25, which goes in a circle around London) Railway = Railroad Return = Round-trip (e.g. "return ticket") Roundabout = Traffic circle Saloon Car = Regular sedan car Silencer = Muffler

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Single = One way ticket Subway = Underground walkway Underground/Tube = Subway Windscreen = Windshield

Miscellaneous

Bespoke = Custom made Call = Visit (not a phone call) Car boot sale = A type of flea market Chemist = Drugstore/pharmacy Cockney = Style of speech from east London, a rhyming slang CV (Curriculum Vitae) = Resume Dummy = Baby Pacifier Fringe = Bangs Green fingers = Green Thumb Ironmongers = Hardware store Kilo = Kilogram - 2.2 lbs. Knackered = Exhausted Naff = Uncool Naught = Zero/nothing Newsagents = A local shop selling newspapers, magazines, etc. Off-License = Liquor store Parcel = package Post = Mail Pushchair = Baby Stroller Quid = slang for £ Ring/phone (verb) = To call someone on the telephone Short back & sides = A type of haircut Skip = Dumpster Solicitor = Lawyer Stationer = Office supply store Stone = 14 lbs Tapestry = Needlepoint Thick = Dim-witted Trolley = Shopping Cart Twee (adj)= Over-the-top, sickeningly cute Wonky = Shaky, unstable

England and America are two countries separated by a common language. George

Bernard Shaw (1856 - 1950)

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WEIGHTS AND MEASURES – CONVERSION CHARTS See www.onlineconversion.com for easy conversions! Weights Ounces to grams Multiply ounces by 28.35 Grams to ounces Multiply grams by 0.035 Pounds to grams Multiply pounds by 453.6 Grams to pounds Multiply grams by 0.002 Pounds to kilograms Multiply pounds by .454 Kilograms to pounds Multiply kilograms by 2.205 Stones to pounds Multiply stones by 14 Pounds to stones Multiply pounds by 0.07 Distance Inches to centimetres Multiply inches by 2.54 Centimeters to inches Multiply centimeters by 0.39 Feet to meters Multiply feet by .305 Meters to feet Multiply meters by 3.28 Yards to meters Mulitply yards by 0.914 Meters to yards Multiply meters by 1.09 Miles to kilometres Multiply miles by 1.61 Kilometers to miles Multiply kilometers by 0.62 Liquid Measures There is a slight difference between US and UK (Imperial) liquid measures Imperial gallon to US gallon Multiply Imperial gallon by 1.2 Imperial gallon to liter Multiply Imperial gallon by 4.55 US gallon to Imperial gallon Multiply US gallon by 0.83 US gallon to liter Multiply US gallon by 3.8 Liter to US gallon Multiply liter by 0.26 US quarts to litres Multiply quarts by 0.95 Litres to US quarts Multiply litres by 1.06 US ounce to Imperial ounce Multiply US ounce by 1.04 Imperial ounce to US ounce Multiply Imperial ounce by 0.96 US teaspoon to milliliter Mulitply US teaspoon by 4.9 Milliliter to US teaspoon Multiply milliliter by .20 US fluid ounce to milliliter Multiply US fluid ounce by 29.6 US cup to milliliter Multiply US cup by 236.6 Area Square feet to square meters Multiply square feet by 0.09 Square meters to square feet Multiply square meters by 10.76

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COOKING AND BAKING If you do not have a food scale, you may want to purchase one – most recipes outside of North America use measurement by weight, not volume. Generally, you will find recipes use metric weights. However, you will run across the Imperial UK system of measurement as well. In both the UK and the US a basic measure is the cup, which is half a pint. There are 16 fluid ounces to the pint in the US, and 20 in the UK, which means a US cup is 8 ounces and UK cup is 10 ounces! Check www.onlineconversion.com for easy conversions. Also, a useful reference is The Pocketbook Guide to American Cooking in England by Delora Jones. Here are a few basic conversions of volume to metric weights:

Imperial (UK) to Metric: 1 oz = 25g 4 oz = 100g 1 lb = 450g 1 fl oz = 30 ml 5 fl oz (¼ pint) = 150ml 20 fl oz (1 pint) = 600ml US Volume Measurements to Metric: American spoon measures: 1 level tbsp flour = 15g flour 1 heaped tbsp flour = 28g flour 1 level tbsp sugar = 28g sugar 1 level tbsp butter = 15g butter American liquid measures: 1 cup = 275ml 1 pint = 550ml 1 quart = 900ml American solid measures: 1 cup rice = 225g rice 1 cup flour = 115g flour 1 cup butter = 225g butter 1 stick butter = 115g butter 1 cup dried fruit = 225g dried fruit 1 cup brown sugar = 180g brown sugar 1 cup sugar = 225g sugar

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Flour and Dry Ingredients Plain Flour Substitute for US all-purpose flour; used for pastry flour or

for thickening sauces. Superfine Plain Flour Light, white flour used in UK recipes for baking cakes Self Raising Flour Requires no additional baking powder Strong Flour High gluten content; used to make breads and puff pastry Malted Wheat Flour Distinctive texture and nutty flavor; brown in color Baking Powder Unlike UK baking powder, US baking powder is generally

double acting. Double the amount of UK baking powder in a US recipe.

Yeast Dry yeast is sold in sachet packs in the UK. 1 1/2 US tsp = 1 sachet packet; or 1/4 ounce of dry yeast. To substitute dry yeast in a US recipe, use only 1/2 the amount called for. Sugars Granulated Very coarse; used to sweeten coffee, etc.; not advisable for

baking Caster Finely granulated; ideal for baking Demerara Coarse, brown, crunchy; good over cereals or in coffee; not

a substitute for US brown sugar Muscovado Soft, dark sugar used in cooking Soft light or brown Substitute for US brown sugar Vanilla sugar Flavored sugar used in custards and puddings Icing sugar Confectioner's sugar Cream Half cream Similar to US "half and half" Single cream 18% butter fat, slightly thicker than half cream Double cream 47% butterfat, use to pour over fruits and desserts Soured cream 18% butterfat, similar to US sour cream but thinner Crème fraiche Good substitute for US sour cream, thicker than UK soured cream Spooning cream 30% butterfat, used to spoon over desserts Whipping crème 40% butterfat, substitute for heavy cream or whipping cream Clotted cream 55% butterfat, use on scones instead of butter Chocolate Bitter A dark bittersweet chocolate used for covering candy Plain Comparable to US semi-sweet chocolate Bakers unsweetened Unavailable in UK except at specialty food stores. Substitute 3 1/2 tbsp unsweetened cocoa plus 1 tbsp butter or margarine (equivalent to one square or one ounce)

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TEMPERATURE No doubt you have noticed that temperatures are reported in Celsius (or Centigrade) in Europe. Here are two magic numbers as far as temperatures go: 16°C = 61°F; 28°C = 82°F (just swap the two digits). Unfortunately, it is not always that easy . . . Quick Method to Estimate Celsius from Fahrenheit Double the °C number and add 30 to get °F Exact Method to Convert Temperature Celsius to Fahrenheit Multiply by 9, divide by 5 and add 32 Fahrenheit to Celsius Subtract 32, multiply by 5 and divide by 9 Body Temperature/Fever Normal body temperature is 37°C, or 98.6°F. Doctors in the UK use Celsius when discussing temperatures (although they are familiar with Fahrenheit as well) so it is useful to know both. Many thermometers only show the temperature in Celsius. Oven Temperatures

GAS MARK FAHRENHEIT CELSIUS DESCRIPTION 1/4 225 110 Very Slow 1/2 250 125 Very Slow 1 275 140 Slow 2 300 150 Slow 3 325 165 Moderate

4 350 180 Moderate 5 375 190 Moderate/Hot

6 400 200 Moderate/Hot

7 425 220 Hot 8 450 230 Hot 9 475 240 Very Hot

Celsius Fahrenheit 37° 98.6°

37.5° 99.5° 38° 100.4°

38.5° 101.3° 39° 102.2°

39.5° 103.1° 40° 104°

40.5° 104.9°

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CLOTHING SIZES Clothing and shoe sizes in the US are different than those found in most other countries. As in the US, sizes vary widely. Please use these charts for guidance only. Women’s Clothing US 6 8 10 12 14 16 18 20 UK 8 10 12 14 16 18 20 22 European 34 36 38 40 42 44 46 48

Women’s Shoe Sizes US 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 UK 3 3.5 4 4.5 5 5.5 6 6.5 7 7.5 8 8.5 European 36 36.5 37 37.5 38 38.5 39 40 41 41.5 42 42.5

Men’s Clothing US/UK 34 36 38 40 42 44 46 48 50 Europe 44 46 48 50 52 54 56 58 60 Metric 86 91 96 101 106 111 116 121 125

Men’s Shoe Sizes US 5.5 6.0 6.5 7 7.5 8 8.5 9 9.5 10 10.5 11 11.5 UK 4.5 5.0 5.5 6 6.5 7 7.5 8 8.5 9 9.5 10 10.5 European 37.5 38.0 38.5 39 40 41 41.5 42 42.5 43 43.5 44 45

Men’s Shirt Sizes US/UK 14.5 15 15.5 16 16.5 17 17.5 European 37 38 39 41 42 43 44

Children’s Clothing Most children's wear in Europe use height (in centimeters) as a sizing guide. Children’s Shoe Sizes US Boy 7 8 9 10 11 12 13 1 2 3 4 5 US Girl 8 9 10 11 12 13 1 2 3 4 5 6 UK 6 7 8 9 10 11 12 13 1 2 3 4 European 23 24 25 27 28 29 30 32 33 34 36 37

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EMBASSIES and CONSULATES – London Offices

America 7499 9000 Argentina 7318 1300 Armenia 7938 5435 Australia 7379 4334 Austria 7235 3731 Bahrain 7201 9170 Belgium 7470 3700 Belize 7499 9728 Brazil 7499 0877 Bulgaria 7584 9433 Canada 7258 6600 Colombia 7589 9177 Cyprus 7499 8272 Czech Republic 7243 1115 Denmark 7333 0200 Egypt 7235 9719 France 7235 7080 Germany 7824 1300 Greece 7229 3850 India 7836 8484 Indonesia 7499 7661 Ireland 7235 2171 Iran 7225 3000 Israel 7957 9500 Italy 7235 9371 Japan 7465 6500 Jordan 7937 3685 Kenya 7636 2371

Korea 7227 5500 Kuwait 7590 3400 Lebanon 7229 7265 Libya 7589 6120 Netherlands 7590 3200 New Zealand 7930 8422 Norway 7591 5500 Oman 7225 0001 Pakistan 7764 9200 Philippines 7937 1600 Portugal 7235 5331 Qatar 7493 2200 Russia 7229 2666 Saudi Arabia 7917 3000 Singapore 7235 8315 Slovakia 7243 0803 South Africa 7451 7299 Spain 7235 5555 Sweden 7917 6400 Switzerland 7616 6000 Syria 7245 9012 Yemen 7584 6607 Taipei 7881 2650 Turkey 7393 0202 United Arab Emirates 7581 1281 United States 7499 9000 UK Home Office 0870 0001585

Note: If the embassy/consulate you are looking for is not listed here, refer to your BT yellow pages directory or dial 118 500 for directory inquiries.

USEFUL LONDON TELEPHONE NUMBERS

To Place an International Call Dial 00 + the country code + the number For Example, USA: 00 + 1 + area code + phone number 00 212 555 1212 France: 00 + 33 + city code + phone number 00 33 5555 5555 Utilities British Gas – Emergency Line 0800 111 999 British Gas 0800 048 0505 British Gas Electricity 0800 048 0505 EDF Energy 0800 096 9000 NPower 0845 070 4852 PowerGen 0800 479 1210 Thames Water 0845 9200 888 Telephone If dialling from a BT line dial the below numbers. If dialling from a non BT line dial 0800-800 and the number below. BT Residential Services 150 Directory Inquiries/Information 118 500 or 118 118 Directory Inquiries International 118 505 Online Directory Enquiry Service www.118.com Operator Assistance UK 100 Operator Assistance International 155 Telephone Repairs 151 Number of Last Caller 1471 Answer Phone 1571

EMERGENCY? DIAL 999

Police - Non Emergency: Dial 0300 123 1212

ASL TELEPHONE NUMBERS and WEBSITE DETAILS

ASL Main Number 020 7449 1200 Accounts Department 020 7449 1228 Admissions 020 7449 1221 Athletics Director 020 7449 1300 High School Attendance 020 7449 1305 High School Office 020 7449 1207 Lower School Attendance 020 7449 1288 Lower School Library 020 7449 1257 Lower School Office 020 7449 1214 Medical Department 020 7449 1262 Mellon Library 020 7449 1255 Middle School Attendance 020 7449 1291 Middle School Office 020 7449 1211 Security Desk 020 7449 1389 Transport 020 7449 1292 ASL Website www.asl.org Take Note can be found on the “Community/Login” tab on the website ASL Location Key BG Blue Gym BR Boardroom CA Creative Arts Room CP Canons Park playing fields FFG Farmer Family Gymnasium GF Gym Foyer HCR High School Conference Room LCR Lower School Conference Room LSR Lower School Reception MCR Mellon Library Conference Room ML Mellon Library MP R1 Multi-Purpose Room 1 MPR2 Multi-Purpose Room 2 MPR3 Multi-Purpose Room 3 SC School Center for Education and the Arts SCF School Center Foyer SL Staff Lounge TC The Commons WPR Waverley Place Reception