2010 Annual Report pw - shorelinefire.com · The year 2010 was a year of change for the Shoreline Fire Department, and also one characterized by distinct economic challenges as property

S H O R E L I N E F I R E D E P A R T M E N T

Responding to the needs of our community since 1939

2010 ANNUAL REPORT

The 2010 Annual Report is published by Shoreline Fire Department staff. Copyright © 2010 by Shoreline Fire

Department. All rights reserved. No part of this publication may be used or reproduced in any manner without written permission except in the case of brief quotations with citation. Contact Shoreline Fire Department, 17525 Aurora Avenue North, Shoreline, Washington 98133.

HEADQUARTERS‐STATION 61 Training and Support Facility 17525 Aurora Avenue North Shoreline, Washington 98133

206‐533‐6500

Business Hours: Monday ‐ Friday 8:00 AM ‐ 4:30 PM Closed Saturday, Sunday, and Holidays

www.shorelinefire.com

FIRE STATION 63 1410 NE 180th Street

Shoreline, Washington 98155

FIRE STATION 64 719 North 185th Street


FIRE STATION 65 145 NE 155th Street


FIRE STATION 62 Shoreline Fire Safety Center

1841 NW 195th Street Shoreline, Washington 98177

Table of Contents

Department Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Board of Fire Commissioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Mission Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Letter from the Chief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Organizational Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Employee Roster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Administrative and Support Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2010 Financial Report and Operating Budget . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Summary of Operational Divisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2010 Emergency Response Standards and Statistics Report . . . . . . . . . . . . . . . . . . . .

. Divisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Vehicles and Apparatus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2010 Incident Type Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .

10‐Year Service History Statistical Comparison . . . . . . . . . . . . . . . . . . . . . . . . .

Response Standards and Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .. . .

2010 Incidents by Type and Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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SHORELINE FIRE DEPARTMENT

Originally formed as King County Fire District No. 4, Shoreline Fire Department has served the community since 1939. We are proud of our close connections with our citizens and of the support and confidence given to us over the years. Our Department continues to grow and evolve to meet new challenges and changes in the community. Organized under Title 52 of the Revised Code of Washington (RCW), Shoreline Fire Department operates as an independent local government agency in King County, Washington serving the City of Shoreline. We are defined as a special purpose district charged with the primary responsibility of providing the following critical services:

• Fire Suppression • Emergency Medical Services (EMS) • Fire Prevention

In addition to the required services as mandated by law, Shoreline Fire Department provides advanced life support (ALS) as a participant of the King County Medic One program, technical rescue operations, operations‐level hazardous materials response, fire inspections and investigations, public education and also maintains an internal Training Division. Shoreline Fire Department is located in Shoreline, Washington in north King County and covers a service area of approximately 13‐square miles; the boundaries are from the North at 205th Street to 145th Street and from the Puget Sound on the West to approximately 30th Street on the East.

Shoreline Fire Department currently serves a population of more than 53,000 citizens by providing 24‐hour coverage for fire and medical emergencies. We employ more than 100 full‐time personnel who provide various services for the divisions that make‐up the Department: Fire Suppression, Emergency Medical Services, Administration and Support, Fire Prevention, Public Information and Education, Training, and Facilities and Maintenance.

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The Board of Fire Commissioners

The Department is governed by a board Fire Commissioners who are elected to represent and serve the interests of Shoreline citizens. They are responsible for providing general direction in the areas of financial management, administration, and policy adoption for the Shoreline Fire Department. The office of Fire Commissioner is held for a six‐year term. In 2010, Shoreline Fire Department changed from a three‐Commissioner board to a five‐Commissioner board. The Board of Fire Commissioners conducts fire department business during regularly scheduled meetings open to the public:

First and Third Thursday of each month, 5:00 PM Headquarters ‐ Station 61 ‐ Public Meeting Room

17525 Aurora Avenue North, Shoreline, Washington 98133

Jon Kennison

Terms Served: September 22, 1986 ‐ December 31, 1987 (Appointed) January 1, 1988 ‐ December 31, 1993 January 1, 1994 ‐ December 31, 1999 January 1, 2000 ‐ December 31, 2005 January 1, 2006 ‐ December 31, 2011

Jim Fisher, 2010 Chair

Terms Served: January 1, 2002 ‐ December 31, 2007 January 1, 2008 ‐ December 31, 2013

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Rod Heivilin

Terms Served: November 2009 ‐ December 31, 2015

Ken Callahan

Terms Served: March 4, 2010 ‐ December 31, 2013

Dave Harris

Terms Served: March 1, 2010 ‐ December 31, 2011

THE Mission OF SHORELINE FIRE DEPARMENT The Shoreline Fire Department makes the community safer by protecting lives and property and caring for the needs of the people we serve. We work to the best of our ability to efficiently and effectively mitigate fire and life safety crises and assist in meeting our customers’ urgent needs. We provide education, training, and assistance to our customers to make the Shoreline community a safe place to be. We accomplish our mission by providing:

• Fire suppression services • Emergency medical services • Fire prevention services • Special operations services • Disaster preparedness and response • Community education and outreach • Programs to ensure our personnel are safe and prepared to

respond

We aspire to provide a prompt, professional, and positive experience to all we serve.

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Letter From the Chief

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To the Shoreline Community, the Board of Commissioners, and Shoreline Fire Department Personnel, On behalf of the staff of Shoreline Fire Department, I would like to present our 2010 annual report. This report provides an overview of our activities and service over the past year. The year 2010 was a year of change for the Shoreline Fire Department, and also one characterized by distinct economic challenges as property taxes continued to decrease while the expenses of the department increased. We made every effort to cut back and streamline budgets wherever possible without reducing our level of service; we worked to create efficiencies and eliminate redundancies in our administration and operations while providing high quality service to the community. Key highlights in 2010: • Two additional Commissioners were appointed to the Board in March of 2010; thereby changing the Board of

Commissioners makeup from a three‐member board to a five‐member board. • Chief Marcus Kragness retired; and Mark Bunje was sworn in as Fire Chief on June 18, 2010. • The Department began investigating and eventually implementing a plan for a fee‐for‐transport service to

begin in January 2011 to help to offset budget losses. • Administration has been working on several strategies for long‐term financial sustainability. A new

accounting system, new payroll system and facilities fleet management system were all initiated in 2010 for implementation in 2011 to create efficiencies and better management of the department in years to come.

As we look forward, we still face many challenges: the needs for our service persist while we continue to adapt to a very different economy. Ensuring a high quality of work in the services we provide will continue to be our priority as we plan for the future. Your continued support and encouragement will enable the Shoreline Fire Department to provide the very best life safety and fire protection services possible. Sincerely,

Mark Bunje Fire Chief


Organizational Chart

Board of Fire Commissioners

Battalion Chief Training Division

Facilities Supervisor

Mechanic

Facilities Maintenance

Fire Chief

IT Services

Deputy Chief of Emergency Services

Firefighter/ Paramedics

Battalion Chief

Administrative Assistant Payroll / Personnel

Assistant Administrative Director

Accounting / Benefits

Receptionist

Administrative Assistant Executive Assistant

Administrative Assistant Training

A SHIFT

Firefighters

Lieutenants


Firefighters

Lieutenants

Captain

Medical Service Officer

Battalion Chief

Captain

B SHIFT


Firefighters

Lieutenants


Battalion Chief

Captain

C SHIFT




Firefighters

Lieutenants

Battalion Chief

Captain

D SHIFT

Lieutenants

Captain

Public Information - Community Education

Deputy Fire Marshal

Fire Inspectors

Fire Marshal

Deputy Chief of Support Services Administrative Director

CAPTIAN Training Division

MEDICAL SERVICES OFFICER Training Division

Administrative Assistant FIRE PREVENTION

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EMPLOYEE ROSTER

(113 full‐time personnel as of December 31, 2010)

MARK BUNJE, Fire Chief

DAVID JONES, Deputy Chief of Operations

RON ZSIGMONDOVICS, Deputy Chief of Support Services

JOYCE BROWN, Administrative Director

BOUPHA SIHARATH, Assistant Administrative Director

PAMELA WEBB, Executive Assistant

COURTNEY NICHOLL, Administrative Assistant, Receptionist and Accounting

HEATHER SPEARS, Administrative Assistant, Payroll and Personnel

TODD MALO, Fire Marshal

RONALD BURDEN, Inspector III

GREGORY HEWETT, Inspector I

MELANIE GRANFORS, Public Information Officer

STEPHANIE CONTRERAS, Administrative Assistant, Fire Prevention

JACK FULLER, Maintenance Supervisor

TERRY BURKE, Mechanic

STEVE CARTER, Facilities and Grounds Maintenance

RICHARD ASHLEMAN, Battalion Chief, Training

KEITH KREIGER, Captain, Training

JAY FISCHER, Medical Services Officer, Training

RACHEL GARLINI, Administrative Assistant, Training

MICHAEL HENDERSON, Information and Technology Services

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BATTALION CHIEFS

TIMOTHY DAHL

MICHAEL RYAN

RICHARD RATHVON

STEVEN TAYLOR

CAPTAINS

EDWARD BARNES

BRYAN GIBB

JOHN PALMER

BRUCE RICE

LIEUTENANTS

DAVID BAKER

ROD BUSH

MARK FOSTER

ANDREW HOLSTAD

DOUGLAS LOCKEN

ERIC MONROE

TRAVIS PITTS

ERNEST RODRIGUEZ

JEFFREY SHELMAN

MEDICAL SERVICES OFFICERS

JOHN NANKERVIS

KATHERINE POMPEO

RICHARD STAPF, JR.

RICHARD WHITE

A ‐ B ‐ C ‐ D PLATOON SHIFTS

FIREFIGHTERS

STEPHEN ANDERSON

NATHANIEL BESS

BRYAN BRASWELL

CHRISTOPHER CARL

SCOTT CIRAULO

TROY CROSSLEY

JOHN DAVIS

GABRIEL DEBAY

BRETT DEFENBAUGH

JODI DENNEY

CAMERON EICKELMANN

DAVID ENGLER

NATHAN ETHERINGTON

RODNEY HARRINGTON

ROBERT HEIB

JOHN HENSON

KERRY HORNER

EDWARD HORSTMAN

JASON HOWTON

TODD JOHNSTON

JAN JONKER

DEREK LAFONTAINE

JASON LAMAR

ANDREW LEITH

JARED LINKE

DOUG LOESER

SCOTT MACOMBER

MICHAEL MAJEED

MICHAEL MERRICK

ANDREW MCBRIDE

HEATH MILLER

ANDREW MOREHOUSE

DARREL NAHINU

ANDRES ORAMS

MICHELLE PIDDUCK

REBEKAH POMEROY

JARETT RUMPH

ANDREW SAWYER

JEFFREY SHELMAN

CAMERON STEWART

DEVON WESENBERG

ERIC ZENDER

FF/PARAMEDICS

ERIC ADMAN

GARY ALLENDER

SABINE ARNOLD

DAVID BOGE

LEE BOVEE

TRACY CLINCH

MICHAEL COOLIDGE

NATHAN DOWNEY

BRAIN EATON

ERIK JOHNSEN

STROJAN KENNISON

SCOTT KIM

ROBERT LIVINGSTON

CRAIG OVERFIELD

MARK PETERSON

PETER PETERSON

AARON POMPEO

STEPHEN RICHARDSON

RICHARD SEWELL

KRISTINA WARREN

RUSSELL WHITE

SHAWN WHITE

ROBERT WIRKKALA

TODD WOLLUM

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% of Time Standard Obtained

Avg. Response Time

(in minutes) % of Calls

at Avg. Response Time

Fire Suppression Incidents:

Response / Arrival Time Standard 90.00% 05:00 83.60%

2007 Actual Response / Arrival Time 03:26


ADMINISTRATION AND ADMINISTRATIVE SUPPORT DIVISION One of the primary objectives of all Administrative and Support personnel is to manage and provide responsible stewardship of tax‐payer monies and Department resources. The Administrative group provides a comprehensive range of services to support the objectives of Shoreline Fire Department and to support the needs of our citizens. We work hard to gain the trust of our community and have earned respect as an organization with a reputation for providing responsible and conservative fiscal management and planning. The Administrative group is led by an Executive Management Team that directs and guides the day‐to‐day operations and business activities of the Department. The Executive Team is comprised of the Fire Chief, the Deputy Chiefs, and the Administrative Director. The primary goals of the administration are to:

• Provide and support organizational purpose and direction • Provide direction to comply with federal, state, and local requirements • Manage revenue sources, financial planning, and financial activity • Provide long‐range planning • Plan for sustainability and the maintenance of resources • Maintain positive relationships with stakeholders as agents of public resources

The Administrative and Support group also manages, provides, and supports the Department’s accounting, payroll, employment benefits, and human resource functions. FINANCE

The financial reporting of Shoreline Fire Department is oriented toward the needs of citizens as stakeholders and end‐users of financial information. For this reason, our financial reporting emphasizes accountability for resources entrusted to the Department. Acting as stewards, it is our responsibility to provide accountability by providing relevant and reliable information relating to resources under our control. Accountability information supports decision‐making and also fulfills the community’s right to know how public resources are spent. The financial accounts of Shoreline Fire Department are organized on the basis of funds, each of which is considered a separate accounting entity. Each fund is accounted for with a separate set of single‐entry accounts that comprise its cash, investments, revenues, and expenditures. Resources are allocated to and accounted for through individual funds depending on their intended purpose.

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10‐Year Assessed Valuation and Levy Comparison

Tax Year

Levy Rate

Assessed Valuation

New Construction ‐ Improvements

Expected Levy Amount

Actual Levy Collected

$ Increase % Increase

(from previous year)

2001 1.41406 4,200,226,338.00 40,668,976.00 5,939,372.06 5,940,028.00 411,554.00 7.4443

2002 1.32924 4,547,081,664.00 32,610,872.00 6,044,162.83 6,045,856.00 105,828.00 1.7816

2003 1.50000 4,898,966,081.00 38,588,281.00 7,348,449.12 7,349,288.00 1,303,432.00 21.5591

2004 1.41879 5,290,539,393.00 47,965,647.00 7,506,164.39 7,507,715.00 158,427.00 2.1557

2005 1.38105 5,533,897,238.00 39,078,686.00 7,642,588.78 7,642,613.00 134,898.00 1.7968

2006 1.50000 5,965,720,534.00 50,035,791.00 8,948,580.80 8,948,877.00 1,306,264.00 17.0919

2007 1.40942 6,521,102,857.00 82,944,246.00 9,190,972.79 9,190,974.00 242,097.00 2.7053

2008 1.30099 7,293,137,115.00 89,175,666.00 9,488,298.46 9,397,658.00 206,684.00 2.2488

2009 1.50000 7,939,966,787.00 71,848,784.00 11,909,950.18 11,909,950.00 2,512,292.00 21.0941

2010 1.50000 6,740,626,102.00 44,975,892.00 10,110,939.00 10,109,012.00 ‐1,800,938.00 ‐15.12

2011 1.50000 6,777,945,404.00 15,078,710.00 10,044,210.00

Shoreline Fire Department operations are primarily funded through the collection and distribution of property taxes. The certified assessed valuation of all taxable property within the boundaries of the Shoreline Fire Department for the assessment year 2010 and the tax year 2011 was $6,777,945,404. The regular levy rate collected for 2010 was $1.50 per $1,000 of assessed valua‐tion. The Department realizes property tax revenues when cash is recorded as received by the King County Treasurer. The King County Treasurer holds investments and funds in the Department’s name and acts as an agent to collect property taxes levied in the county for all taxing authorities. Shoreline Fire Department also receives separate revenue for contracted Advanced Life Support (ALS) services provided through the King County Medic One levy. In addition to property tax and Medic One levy revenues, the Department is supported to a lesser degree through contract service agreements, external funding, grant awards, and donations.

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In addition to the general levy, all Advanced Life Support (ALS) operations are fully funded under the King County Medic One program. Approved by King County voters, this levy raised 30‐cents per $1,000 of assessed valuation for the tax‐year 2010. The funds are collected by King County Finance, provided to King County Medic One, who in turn distributes monies to participating Medic One agencies. The Levy includes funding for full support for paramedic services, paramedic training and continuing education, and provides a contingency fund for disaster situations.


Net Cash and Investments, Year Ending December 31, 2010 , page 1 of 2

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Washington State Annual Audit

Shoreline Fire Department is audited each year for the previous fiscal calendar year by the Washington State Auditor’s Office. The report is issued on the accountability of public resources, compliance with state laws and regulations, and compliance with our own policies and procedures. In addition, the Department’s financial statements are also audited. Shoreline Fire Department prepares financial statements on an accounting basis that demonstrates compliance with Washington State statutes and the Budgeting, Accounting and Reporting System (BARS) manual prescribed by the State Auditor.

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Net Cash and Investments, Year Ending December 31, 2010 , page 2 of 2


EMERGENCY OPERATIONS

Operating on a four‐platoon shift schedule, Shoreline Fire Department staffs each fire station with personnel who are on‐duty 24‐hours a day, 365 days a year. Our call volume is supported by strategically located fire stations, apparatus equipped for multiple uses, and the utilization of cross‐trained personnel. Shoreline Fire Department’s emergency crews are staffed by fulltime career Firefighters. All uniformed emergency personnel are certified Firefighters with a minimum of Firefighter I and EMT certification. They complete ongoing mandated training and participate in practice drills, training events, and disaster preparedness. FIRE SUPPRESSION The primary objective of Fire Suppression is to respond quickly with an appropriate number of qualified personnel to safely attack a fire before critical and significant stages of fire occur, to extinguish, control, and/or contain a fire quickly and to save lives. Shoreline Fire Department utilizes mutual aid agreements with neighboring fire departments to supplement crew strength on large structure fires and/or large‐scale medical events with multiple patients, and when Department resources are actively involved on assigned calls. Shoreline Fire Department also provides additional services at local, state, and national levels. Our headquarters facility is designated as the City EOC for emergency operations requiring local, county, state, or national coordination. Shoreline Fire Department works closely with the City of Shoreline and other local agencies to coordinate disaster planning and response.

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EMERGENCY MEDICAL SERVICES

Emergency Medical Services is dedicated to increasing survival and reducing pain and disability from out‐of‐hospital emergencies. Shoreline Fire Department provides two levels of medical care: Basic Life Support (BLS) and Advanced Life Support (ALS). Firefighter/EMT’s (Emergency Medical Technicians) and Firefighter/Paramedics provide a total team approach and provide distinct yet complimentary care. Basic Life Support is the first tier of response and is provided by Firefighter/EMTs who staff Fire Suppression and Aid vehicles. EMTs are able to provide initial evaluation, determine the required level of care, treat and transport non‐life threatening conditions, and provide CPR and defibrilla‐tion when necessary.

As part of this program, Shoreline Fire Department Paramedics are trained through the University of Washington School of Medicine at Harborview Medical Center. In addition to the intensive training program and comprehensive testing, Paramedics continually maintain certification. Shoreline Medic One includes a Medical Services Officer (MSO) and 29 Firefighter/Paramedics who staff three (3) Medic Units to provide 24‐hour advanced life support services in Shoreline, North‐shore, Lake Forest Park, and Bothell. The Medic One programs serving King County are: South King County Medic One, Seattle Fire Medic One, Redmond Medic One, Vashon Medic One, Bellevue Fire Medic One, and Shoreline Fire Medic One. Through mutual aid and first‐response agreements, these five Medic One programs cover all of King County.

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Advanced Life Support is the second tier of response that provides more urgent or complex care to manage life‐threatening emergencies. Our ALS response is provided by Firefighter/Paramedics who primarily staff our Medic Units.

King County MEDIC ONE Program Since the 1970’s when this program was first initiated, Shoreline Fire Department has been proud to belong to the King County Medic One Program. The nationally‐acclaimed King County Medic One Program continues to maintain one of the highest survival rates from sudden death (cardiac arrest) in the world.

TECHNICAL OPERATIONS

Shoreline Fire Department’s dedicated Technical Rescue Team provides technician‐level response for rope rescue, trench rescue, and confined space rescue. Some personnel are also trained in structural collapse, machine and building collapse, water rescue, and earthquake mitigation. The Technical Rescue Team provides specialized emergency rescue operations for incidents that occur infrequently, but yet represent an additional challenge and dangerous component to the Firefighter’s job. Team members also pass down their expertise and provide additional training to co‐workers; all emergency personnel are trained to operations‐level response to technical rescue incidents.

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THE FIRE MARSHAL’S OFFICE

The Fire Marshal’s Office is committed to preventing fires and improving life safety in the community. Fire Prevention and Community Education are responsible for community outreach to communicate and interact with the public in diverse ways to accomplish public safety through prevention, education, and awareness. Under the direction of the Fire Marshal, Fire Inspectors and the Public Information Officer (PIO) carry out these daily responsibilities within our community. FIRE PREVENTION

Fire Prevention conducts building inspections, building plans review, fire code compliance, alarm system inspections, commercial sprinkler system inspections, occupancy inspections, and other related activities for both State and County compliance. Fire Prevention also actively works with the City to promote public safety and make recommendations about the planning and permitting processes that affect the community. Inspectors are specially trained to investigate fires and determine cause. They often collaborate with the King County Fire Investigation Unit which lends added expertise in circumstances involving arson and criminal intent.

PUBLIC INFORMATION AND COMMUNITY EDUCATION

The primary focus of Community Education is to promote fire and life safety by reducing injuries and the loss of life and property from fire, accidents, and natural disasters by increasing public awareness in these areas. The PIO interfaces with the community to provide information and education, develop outreach programs, and works with news media. To accomplish Department goals, the PIO organizes, schedules, and conducts a range of programs for people of diverse age groups and cultural backgrounds.

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TRAINING DIVISION

Shoreline Fire Department’s Training Division is tasked with supporting federal and state requirements that mandate ongoing training in order to maintain and update knowledge, skills, and abilities, as well as learn new topics and skills based on emerging needs and issues affecting Firefighters. Required training for public safety personnel covers a wide range of topics including structural firefighting, emergency medical training, technical rescue, hazardous materials, and mass casualty incidents. The Training Division conducts in‐house Recruit Academy training, trains lateral firefighters, develops and organizes training events, and maintains training records for public safety personnel.

INFORMATION TECHNOLOGY SERVICES

Shoreline Fire Department’s communication systems are essential and critical functions that highly contribute to the overall effectiveness of the services provided to our citizens and in our business operations. Information Technology is responsible for the operation and maintenance of Shore‐line Fire Department’s computer network infrastructure, employee workstations, portable laptops, mobile data devices, phone and voice communications, and other communications‐related soft‐ware, programs, maintenance, and equipment. A series of mission‐critical computer applications and tools are provided via an integrated voice and data network to six locations. The Department strives to maintain a highly reliable Information Technology infrastructure and support system so that personnel can smoothly perform their work responsibilities.

FACILITIES AND VEHICLE MAINTENANCE DIVISION

The Facilities and Maintenance Division is responsible for maintaining a fleet of thirty‐two vehicles and apparatus, taking care of facility grounds and property, and ensuring that our facilities and equipment are maintained in like new condition and working order.

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Avg. Response Time






EMERGENCY RESPONSE STANDARDS AND STATISTICS

REPORTING SUMMARY

Passed by the Washington Legislature in 2005, Substitute House Bill 1756 (SHB1756) requires fire departments in the State of Washington to set standards for reporting and accountability and to specify performance measures applicable to response time objectives for certain major and critical services. These standards and statistics are published in an annual report and made available to the public. Each fire department is responsible for determining and establishing the standards applicable to their department for the organization and deployment of fire suppression operations, emergency medical operations, and special operations. Deployment delivery and response time objectives will be evaluated on an annual basis with the results issued in an annual written report. The annual report will define the geographic areas and circumstances in which the requirements of set standards are not being met. Furthermore, the annual report will explain predictable consequences of deficiencies and address the steps that are necessary to achieve compliance in the future. NATIONAL RESPONSE STANDARDS

SHB1756 is derived from, and is a modified version of National Fire Protection Association (NFPA) Standard 1710: Standards for the Deployment of Fire Suppression Operations, Emergency Medical Operations, and Special Operations to the Public by Career Departments. The NFPA publishes Standard 1710 that addresses recommended national standards for fire department staffing and response times. Unfortunately, there are few fire departments in the nation, including Shoreline Fire Department, that have the fiscal resources to achieve this published standard. Shoreline Fire Department’s adopted standards represent a reasonable balance of goals as dictated by economic, geographical, and political limitations yet still represent a high level of service in accomplishing our mission.

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HB1756 REPORTING

SUMMARY OF SHORELINE FIRE DEPARTMENT’S STRUCTURE Shoreline Fire Department maintains an organizational chain of command with specific divisions to support its operations. The expected number of positions utilized to perform in each division or rank is listed in parenthesis in the chart below.

Divisions and Number of Positions

Board of Fire Commissioners (5)

Facilities and Vehicle Maintenance (3)

Public Information (1)

Firefighter (44)

Fire Chief (1)

Information‐Technology Services (1)

Lieutenant (8)

Medical Services Officer (4)

Firefighter‐Paramedic (24)

Battalion Chief (4) Fire Prevention (3)

Captain (4)

Administrative Support (6)

Deputy Chief of Support Services (1)

Deputy Chief of Emergency Services (1) Administrative Director (1)

Training Division (3)

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HB1756 REPORTING

Vehicles and Apparatus FIRE SUPPRESSION APPARATUS

Engine 61 ‐ 1999 H&W Pumper Engine 62 ‐ 1999 H&W Pumper Engine 63 ‐ 2008 Pierce Pumper (First Out Engine) Engine 64 ‐ 2008 Pierce Pumper (First Out Engine) Engine 65 ‐ 2008 Pierce Pumper (First Out Engine) Truck 61 ‐ 1994 LTI Ladder Truck Rescue 61 ‐ 1999 H&W Pumper

EMS APPARATUS BASIC LIFE SUPPORT

Aid 63 ‐ 2009 Ford Module (First Out) Aid 64 ‐ 2010 Ford Module (First Out) Aid 65 ‐ 2009 Ford Module (First Out) Aid 61 ‐ 2003 Ford Module ADVANCED LIFE SUPPORT

Medic 47 ‐ 2008 Ford Module (First Out) Medic 61 ‐ 2004 Ford Module Medic 62 ‐ 2004 Ford Module Medic 63 ‐ 2008 Ford Module (First Out) Medic 65 ‐ 2008 Ford Module (First Out) MSU 99 ‐ 1999 Ford Module

STAFF VEHICLES

Battalion 61 ‐ 2004 Chevrolet Suburban Battalion 62 ‐ 1999 Chevrolet Suburban MSA ‐ 1998 Ford Expedition MSO ‐ 2009 Chevrolet Suburban SH130 ‐ 1999 Ford Expedition SH134 ‐ 2001 Chevrolet Blazer SH131 ‐ Fire Prevention ‐ 2003 Chevrolet Blazer SH132 ‐ Fire Prevention ‐ 2003 Chevrolet Blazer SH133 ‐ Fire Prevention ‐ 2003 Chevrolet Blazer Support 62 ‐ 1994 Chevrolet Suburban

SUPPORT VEHICLES

Special Operations ‐ 1991 Wells Cargo Support ‐ 1997 Chevrolet Step Van Engine 60 ‐ 1970 Kenworth Pumper—Public Education Communications Van ‐ 1992 Ford Module Utility 61 ‐ 1990 Chevrolet Pick‐Up Utility 62 ‐ 2006 Chevrolet Pick‐Up High School Training Apparatus ‐ 1993 Sutphen Pumper

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HB1756 REPORTING

2010 EMS Responses and Transports: Basic Life Support Transports (Includes transports only from within the District) Fire Department Aid Unit Private Ambulance Private Automobile Other Total: Advanced Life Support Transports (Includes all transports by Medic One Units) Shoreline Medic Units Mutual Aid Medic Units Airlift Northwest/Helicopter Total:

Incident Type Fire

Rupture / Explosion

Emergency Medical Response / Rescue

Hazardous Condition

Service Call

Good Intent

False Call

Severe Weather

Other

Total Calls

Incident Count

120

8

8,029

68

158

453

448

1

5

9,290


2010 Incident Type Summary

(Incidents from 01/01/2010 through 12/31/2010)

Incident Count

1,276 1,668 205 83

3,252

1,843 12 0

1,855

Shoreline Fire Department completed 2010 with a total of 9,290 responses including fire, emergency medical, and other responses. Currently, about 86% of our call volume is made up of emergency medical calls. Compared to the previous year, the number of calls decreased by about 1.9%.

NOTE: statistics include all response areas.

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HB1756 REPORTING

2010 EMERGENCY RESPONSE SUMMARY


10‐Year Statistical Comparison

(Incidents from 01/01/2001 through 12/31/2010)

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Fire Suppression 1690 1449 1634 1757 1709 1639 1419 1,279 1,428 1,261

Emergency Medical 4918 5057 7075 6903 6964 7781 7842 7,845 8,043 8,029

Total Calls 6608 6506 8709 8660 8673 9420 9261 9,124 9,471 9,290

% Change (per year) 5.51% ‐1.54% 33.86% ‐0.56% 0.15% 8.61% ‐1.69% ‐1.48% 3.80% ‐1.91%

(2003 ‐ 2010 EMS calls include Medic 47)

% Change over 10‐Year Period: 40.58

‐

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

10‐Year Service History

Num

ber of Calls

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NOTE: statistics include all response areas.


Avg. Response Time






FIRE SUPPRESSION RESPONSE STANDARDS AND STATISTICS Because of the nature of structure fires, fire suppression response objectives and standards directly correlate with fire growth stages and their predicted outcomes. All structure fires follow the same stages of growth, regardless of speed or length of burn. These stages are marked by critical points in time during a structure fire event. Fire Suppression Turnout Time

Shoreline Fire Department’s standard turnout time is 1‐minute, 30‐seconds, 90% of the time for fire suppression incidents. In 2010, Shoreline Fire Department achieved the set standard 26.80% of the time. The average turnout time for fire suppression incidents was 1‐minutes, 56‐seconds. Fire Suppression Travel Time ‐ First Fire Engine Company

Shoreline Fire Department’s standard travel time for the first‐fire engine company to arrive at a fire suppression incident is 5‐minutes, 90% of the time. In 2010, Shoreline Fire Department achieved the set standard 82.8% of the time. The average travel time for fire suppression incidents was 4‐minutes and 24‐seconds.

Fire Suppression Travel Time ‐ First Full‐Alarm Assignment

Shoreline Fire Department’s standard travel time for the first full‐alarm assignment to arrive at a fire suppression incident is 12‐minutes, 90% of the time. In 2010, Shoreline Fire Department achieved the set standard 66.00% of the time. The average travel time for first‐alarm assignments was 10‐minutes and 50‐seconds.

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Avg. Response Time






EMERGENCY MEDICAL SERVICES RESPONSE STANDARDS AND STATISTICS Outcome measures in emergency medical incidents have critical time markers and the window of opportunity for a successful outcome may be short such as in incidents involving cardiac arrest. Early notification, distribution, and concentration of emergency medical services are paramount to achieving positive outcomes. Conditions such as heart attacks, strokes, and other life‐threatening trauma also have time‐dependent outcomes that are monitored in the Department’s quality assurance programs. Shoreline Fire Department follows the standard benchmark travel times that both the American Heart Association and NFPA 1710 have established: 4‐ minutes for a Basic Life Support with AED capability, and 8‐minutes to assemble two (2) Paramedics on the scene. Emergency Medical Services Turnout Time

Shoreline Fire Department’s standard turnout time is 1‐minute, 90% of the time for emergency medical incidents. In 2010, Shoreline Fire Department achieved the set standard 16.9% of the time. The average turnout time for emergency medical incidents was 1‐minute, 36‐seconds. Emergency Medical Services Travel Time ‐ Basic Life Support

Shoreline Fire Department’s standard travel time for a first‐responder Basic Life Support unit or higher‐level capability to arrive at a emergency medical incident is 5‐minutes, 90% of the time. In 2010, Shoreline Fire Department achieved the set standard 87.2% of the time. The average travel time for basic life support incidents was 3‐minutes, 21‐seconds. Emergency Medical Services Travel Time ‐ Advanced Life Support

Shoreline Fire Department’s standard travel time for the first Advanced Life Support medic unit to arrive at an emergency medical incident is 10‐minutes, 90% of the time. In 2010, Shoreline Fire Department achieved the set standard 97.9% of the time. The average travel time for an advanced life support incident was 4‐minutes, 16‐seconds.

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Avg. Response Time






SPECIAL OPERATIONS SUMMARY, RESPONSE STANDARDS, AND STATISTICS

Hazardous Materials

Shoreline Fire Department emergency personnel are trained to operations‐level response for hazardous materials incidents. Technician‐level mutual aid response is provided by Seattle Fire Department’s Hazardous Materials Response Team. Operations‐Level Hazardous Materials Travel Time Shoreline Fire Department’s standard travel time to arrive at a hazardous materials incident with a fire engine company is 5‐minutes, 90% of the time. In 2010, Shoreline Fire Department achieved the set standard 66.70% of the time. The average travel time to arrive at a hazardous materials incident was 4‐minutes, 30‐seconds. (The predicted response time for Seattle Fire Department’s Hazardous Materials Response Team to arrive at a hazardous incident in our regular response area is 30 minutes.) Technical Rescue Team (TRT) Technical Rescue Personnel and Equipment Response/Arrival Time Shoreline Fire Department’s standard travel time to arrive at a technical rescue incident is 5‐minutes, 90% of the time. In 2010, Shoreline Fire Department achieved the set standard 100% of the time. The average travel time to arrive at a technical rescue incident was 3‐minutes, 45‐seconds. (Shoreline Fire Department’s standard response and travel time to a mutual aid technical rescue incident with a total of six [6]rescue technicians is 20 minutes.)

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IDENTIFIED OUTCOMES and PLAN OF ACTION

PREDICTABLE OUTCOMES AND AREAS OF DEFICIENCY

• We expect that the Department will experience major and adverse fiscal impacts due to a decrease of assessed valuations and unpaid taxes in conjunction with inflation and the increased costs of healthcare, fuel, and utilities. Restrained financial resources will require cost‐cutting measures and a possible decrease in the investment of materials, resources, and technology to make further improvements.

• We expect a continuing demand of Department resources and services with an upcoming

decline in overall revenue. Whereas our emergency responders already work at or near capacity, an additional work load may cause response times to increase.

• We expect that transportation infra‐structure improvements in our response area will

adversely impact emergency response times. Current traffic density, congestion, traffic‐calming devices, new road designs, and road construction will create factors outside the Department’s control to maintain standard response times.

PLAN OF ACTION TO ACHIEVE COMPLIANCE

• Shoreline Fire Department continues to examine and evaluate data to correct inaccurate and faulty data and seek ways to improve the delivery of data. Providing correct and timely data will allow us to address organizational and resource issues and make adjustments to improve on and meet our objectives. We continue to consider other technology solutions to improve the quality of our data, improve response times, and make the most effective use of our resources.

• The Department has utilized an “over the air” voice dispatch system which can take up to 45 seconds to complete. However, with the implementation of locution, or Computer Aided Voice Dispatch (CAD), the Department experienced a substantial decrease in turnout times. Phase III of this system will be implemented in 2011 to further reduce turnout times. Mobile Data Computers (MDCs) will be placed in each response apparatus for added improvements.

• The Northeast King County Regional Public Safety Communications Center (NORCOM) governs the NORCOM regional dispatch system. As members of this multi‐agency consolidation of 9‐1‐1 dispatch centers, Shoreline Fire Department anticipates that this new organization will improve our ability to collect and analyze pertinent data as the arrangement allows for mutual and inclusive dispatch center governance. The final phase of this project will be the deploy‐ment of a new CAD system at NORCOM.

• Shoreline Fire Department is implementing a Geographical Information System (GIS) software system. We are also working to ensure support of the GIS and the management functions that will tie into the new CAD and NORCOM systems. Through the use of GIS, the Department will be better able to improve the quality of certain types of data and the allocation of resources.

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SHORELINE FIRE DEPARTMENT Incidents by Type and by Count

January 1, 2010 ‐ December 31, 2010 (Statistics for Shoreline Fire Department only)

Description Count Percentage (based on all calls)

Fire Incidents: Fire ‐ Building 14 0.21% Fire ‐ Structure other than in a building 2 0.03% Fire ‐ Cooking 17 0.25% Fire ‐ Chimney or flue 2 0.03%

Fire ‐ Trash or rubbish 5 0.07% Fire ‐ Motor home, camper, or recreational vehicle 2 0.03% Fire ‐ Mobile property (vehicle) fire, other 1 0.01% Fire ‐ Passenger vehicle 11 0.16% Fire ‐ Natural vegetation fire, other 1 0.01% Fire ‐ Brush, or brush and grass mixture 13 0.19% Fire ‐ Grass Fire 1 0.01% Fire ‐ Outdoor rubbish fire, other 1 0.01% Fire ‐ Outdoor rubbish, trash or waste 3 0.04%

Fire ‐ Outside equipment fire 1 0.01% Fire ‐ Other 9 0.13%

Total Fire Incidents: 90 1.29% Explosions, Overpressure Ruptures, Overheat Incidents (no fire):

Overpressure rupture from steam 1 0.01% Explosion, (no fire), other 1 0.01% Fireworks explosion (no fire) 2 0.03% Excessive heat, scorch burns with no ignition 4 0.06%

Total Explosions, Overpressure Ruptures, Overheat Incidents: 8 0.11% Hazardous Condition Incidents:

Flammable gas or liquid condition 2 0.03% Gasoline or other flammable liquid spill 5 0.07% Gas leak (LPG or natural gas) 15 0.22% Chemical hazard, no spill or leak 1 0.01% Chemical hazard, spill, or leak 1 0.01%

Carbon monoxide incident 7 0.10%

Electrical wiring or equipment problem 11 0.16% Heat from short circuit (wiring), defective/worn 4 0.06%

Power line down 5 0.07%

Attempted burning, illegal action 2 0.03% Hazardous condition ‐ Other 2 0.03%

Total Hazardous Condition Incidents: 59 0.79%

Fire ‐ Special outside fire, other 4 0.06% Fire ‐ Dumpster or outside trash receptacle 2 0.03%

Fire ‐ burner/boiler malfunction, fire confined 1 0.01%

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Emergency Medical Service and Rescue Incidents: Patient assist 291 4.35% Patient assisted by other agency 68 1.02% Assisted Other EMS Agency 2 0.03% Patient gone on arrival 45 0.67% No injury or illness 281 4.20% EMS Call ‐ Medical 3,781 56.49% EMS Call ‐ Other accident or trauma 776 11.59% EMS Call ‐ Cancelled en route or at scene 86 1.28% EMS Call ‐ Unintentional medical alert activation 11 0.16% EMS Call ‐ Flu‐like Symptoms 14 0.21% Vehicle accident ‐ With injuries 145 2.17% Vehicle accident ‐ Without injuries 64 0.96% Vehicle accident ‐ Involving pedestrian 21 0.31% Search for person on land 1 0.01% Swimming/recreational water areas rescue 1 0.01% Extrication of victim(s) from vehicle 1 0.01% Removal of victim(s) from elevator 5 0.07%

Total Emergency Medical Service and Rescue Incidents: 5,593 83.54% Service Calls:

Person in distress 6 0.09% Lock‐out 2 0.03% Water problem, evacuation, water or steam leak 47 0.70% Smoke and/or odor removal 12 0.18% Animal Problem, Other 1 0.01% Public service and assistance 17 0.25% Police matter, assist Police or other governmental agency 11 0.16% Assist Invalid 3 0.04% Defective elevator, no occupants 1 0.01% Unauthorized burning 31 0.46% Service calls ‐ Other 24 0.36%

Total Service Calls: 155 2.2900% Good Intent Calls:

Dispatched and cancelled en route 247 3.69% Fire, Dispatched and cancelled en route 4 0.06% Fire Alarm, dispatched and cancelled en route 1 0.01% Other types, dispatched and cancelled en route 2 0.03% No incident found on arrival 21 0.31% Authorized controlled burning 3 0.04% Steam, other gas mistaken for smoke, other 8 0.12% Smoke scare, odor of smoke 46 0.69% Steam, vapor, fog or dust thought to be smoke 8 0.12% Barbecue, tar kettle 3 0.04% Hazmat release investigation with no hazmat 7 0.10% Good intent ‐ Other 7 0.10%

Total Good Intent Calls: 357 5.31%

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False Alarm and False Calls: Malicious false alarms 10 0.15%

System malfunction, other 7 0.10%

Smoke detector activation due t o malfunction. 24 0.36% Alarm system sounded due to malfunction 48 0.72% CO detector activation due to malfunction 4 0.06% False alarm or false call ‐ Other 26 0.39%

Total False Alarm and False Calls: 427 6.36%

Municipal Alarm System, malicious false alarm 7 0.10% Central Station, malicious false alarm 5 0.07% Local Alarm System, malicious false alarm 15 0.22%

Sprinkler activation due to malfunction 5 0.07% Extinguishing system activation due to malfunction. 1 0.01%

Unintentional transmission of alarm, other 14 0.21%

Carbon monoxide detector activation, no CO 1 0.01%

Sprinkler activation, no fire, unintentional 3 0.04%

Smoke detector activation, no fire, unintentional 76 1.14%

Alarm system sounded, no fire, unintentional 163 2.44%

Detector activation, no fire, unintentional 18 0.27%

Total Other Incident Types: 10 0.1520%

Total of All Incident Types 6,693 100.00%

Severe Weather and Natural Disaster Wind storm, tornado/hurricane assessment 1 0.01%

Total Severe Weather and Natural Disaster Calls 1 0.01%

Special Incident Type

Special Type of Incident, Other 2 0.03%

Total Special Incident Type 3 0.04% Citizen Complaint 1 0.01%

www.shorelinefire.com

SHORELINE FIRE DEPARTMENT 17525 Aurora Avenue North Shoreline, Washington 98133

2010

Documents

2010 Annual Report pw - shorelinefire.com · The year 2010 was a year of change for the Shoreline Fire Department, and also one characterized by distinct economic challenges as property