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    Global market review of

    workwear forecasts to 2016

    2010 edition

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    Page i

    2010 All content copyright Aroq Ltd. All rights reserved.

    Global market review of workwear

    forecasts to 2016

    2010 edition

    February 2010

    By Malcolm Newbery

    Published by

    Aroq Limited

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    United Kingdom

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    Web: www.just-style.com

    Registered in England no: 4307068

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    Page ii

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    Page iv Table of contents

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    Table of contents

    Single-user licence edition .......................................................................................................... iiCopyright statement ............................................................................................................... iiIncredible ROI for your budget single and multi-user licences ............................................. iijust-style.com membership .................................................................................................... iii

    Table of contents ........................................................................................................................ ivList of figures ............................................................................................................................. viiList of tables ............................................................................................................................. viiiChapter 1 Executive summary .................................................................................................... 1

    The state of workwear at the end of the decade ...................... .................... ..................... ...... 1Product definitions ................................................................................................................. 1Channels to market definitions ............................................................................................... 1The market quantification methodology ..................... ..................... ..................... ................... 2The workwear market 2004 .................................................................................................... 3The workwear market 2008 .................................................................................................... 4The workwear market, 2009 and 2010 ................................................................................... 4The workwear market, 2010-2016 ..................... ...................... ..................... .................... ...... 5How sellers reach buyers in the workwear market ................... .................... ..................... ...... 6Examples of how sellers reach buyers ...................... ..................... ..................... ................... 7

    Workwear manufacturing, regional production estimates ...................... .................... ............. 8Industry views from people in the industry .................... ..................... ..................... ................ 9Some specific strategies ........................................................................................................ 9The nth phase of consolidation ............................................................................................ 10

    Chapter 2 Introduction .............................................................................................................. 12Clothing to wear at work ................... ..................... ..................... ..................... ..................... 12The contents of the report .................................................................................................... 12

    Chapter 3 Workwear at the end of the decade ...................................... ..................... .............. 13Product definitions ............................................................................................................... 13

    Channels to market definitions ............................................................................................. 14Channel routes for sales of workwear .................................................................................. 15The market quantification methodology ..................... ..................... ..................... ................. 19Exchange rates .................................................................................................................... 19

    Chapter 4 The workwear market, 2004-2008 ............................................................................ 21The workwear market 2004, world totals and developed world markets ............................... 21The workwear market 2004, rest of the world totals and developing world markets .............. 22The workwear market 2008, world totals and developed world markets ............................... 24The workwear market 2008, rest of the world totals and developing world markets .............. 25

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    Page v Table of contents

    2010 All content copyright Aroq Ltd. All rights reserved.

    Chapter 5 The workwear market, 2009 ..................................................................................... 27 The workwear market 2009, world totals and developed world markets ............................... 27The workwear market 2009, rest of the world totals and developing world markets .............. 28The effect of the global downturn on 2009 estimates ..................... .................... .................. 29The effect of the global downturn on the workwear market in 2010 ............................... ....... 30

    Chapter 6 The workwear market, 2009-2016 ............................................................................ 31

    The forecast scenario .......................................................................................................... 31The workwear market 2010, world totals and developed world markets ............................... 31The workwear market 2010, rest of the world totals and developing world markets .............. 33The workwear market 2012, world totals and developed world markets ............................... 34The workwear market 2012, rest of the world totals and developing world markets .............. 35The workwear market 2016, world totals and developed world markets ............................... 36The workwear market 2016, rest of the world totals and developing world markets .............. 37The workwear market time lines, 2004 to 2016, world totals and developed world markets .. 38The workwear market time lines, 2004 to 2016, rest of the world totals and developing worldmarkets ................................................................................................................................ 40

    Chapter 7 How sellers reach buyers in the workwear market ..................... ..................... ....... 44Channels of distribution to the workwear market ..................... .................... ..................... .... 44The image map of fabric decision flow ................................................................................. 45

    Direct sale to a garment maker .................................................................................... 46Sale to a wholesaler/importer....................................................................................... 47Sale to a workwear brand ............................................................................................ 48Sale to a mail order catalogue ..................................................................................... 49Sale to a managing agent ............................................................................................ 50Sale to a garment rental company ............................................................................... 52Sale to an end user specifier ....................................................................................... 53

    A simple conclusion to a complex decision process flow ................... ..................... .............. 54Examples of how sellers reach buyers ...................... ..................... ..................... ................. 55

    Chapter 8 Workwear manufacturing: regional production estimates ................... .................. 58Production around the world ................................................................................................ 58

    Western Europe ........................................................................................................... 60North America.............................................................................................................. 61Eastern Europe ............................................................................................................ 61Indian Sub-continent .................................................................................................... 62Southeast Asia ............................................................................................................ 62China ........................................................................................................................... 62Russia and the Stans ................................................................................................... 62Japan and Korea ......................................................................................................... 62Latin America .............................................................................................................. 62Africa and other countries ............................................................................................ 63

    The value-added chain for a garment .................... ..................... ..................... ..................... 63Chapter 9 Views from people in the industry ................... ..................... ..................... .............. 67

    Thejust-styleinterviews ....................................................................................................... 67Interview with Tom Roehricht, managing director, Sunlight Direct ................................ 67Interview with Lotte Dobell, editor, Company Clothingmagazine ................................. 70

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    Page vi Table of contents

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    Interview with David Hill, Richmond Consulting Ltd ................... ..................... .............. 71Chapter 10 Some specific strategies ........................................................................................ 75

    Strategies in context ............................................................................................................ 75Dominate the domestic market .................................................................................... 76Specialise by product ................................................................................................... 76Specialise by industry sector ....................................................................................... 77Build sales regionally or globally ................... ..................... ..................... ..................... 77Franchise or license the brand internationally .................... ..................... ..................... 78Concentrate entirely on a service model ..................... ..................... ..................... ....... 78Control manufacturing ................................................................................................. 78Try every strategy ........................................................................................................ 79Stick to one strategy, but go nowhere ...................... ..................... ..................... .......... 80

    Chapter 11 The nth phase of consolidation ............................................................................. 81

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    Page vii List of figures

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    List of figures

    Figure 1: Direct sale to a garment maker ..................................................................................... 46Figure 2: Sale to a wholesaler/importer ........................................................................................ 47Figure 3: Sale to a workwear brand ............................................................................................. 48Figure 4: Sale to a mail order catalogue .................... ...................... ..................... .................... .... 49Figure 5: Sale to a managing agent ............................................................................................. 50Figure 6: Sale to a garment rental company ...................... ..................... ..................... ................. 52Figure 7: Sale to an end user specifier ................... ..................... ..................... ..................... ....... 53

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    Page viii List of tables

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    List of tables

    Table 1: Corporatewear product definitions ................... ..................... ..................... ..................... 14Table 2: Corporatewear channels to market ...................... ..................... ..................... ................. 15Table 3: Twenty five potential product/channel approaches ............................. ..................... ....... 18Table 4: Currency exchange rates, as of 30 October 2009 ..................... .................... .................. 20Table 5: The workwear market 2004, world totals and developed world markets (m people, m

    units, US$ and %) .................................................................................................. 21Table 6: The workwear market 2004, rest of the world totals and developing world markets (m

    people, m units, US$ and %) ................................................................................. 22Table 7: The workwear market 2008, world totals and developed world markets (m people, m

    units, US$ and %) .................................................................................................. 24Table 8: The workwear market 2008, rest of the world totals and developing world markets (m

    people, m units, US$ and %) ................................................................................. 25Table 9: The workwear market 2009, world totals and developed world markets (m people, m

    units, US$ and %) .................................................................................................. 27Table 10: The workwear market 2009, rest of the world totals and developing world markets (m

    people, m units, US$ and %) ................................................................................. 28Table 11: The workwear market 2010, world totals and developed world markets (m people, m

    units, US$ and %) .................................................................................................. 32Table 12: The workwear market 2010, rest of the world totals and developing world markets (m

    people, m units, US$ and %) ................................................................................. 33Table 13: The workwear market 2012, world totals and developed world markets (m people, m

    units, US$ and %) .................................................................................................. 34Table 14: The workwear market 2012, rest of the world totals and developing world markets (m

    people, m units, US$ and %) ................................................................................. 35Table 15: The workwear market 2016, world totals and developed world markets (m people, m

    units, US$ and %) .................................................................................................. 36Table 16: The workwear market 2016, rest of the world totals and developing world markets (m

    people, m units, US$ and %) ................................................................................. 37Table 17: The workwear market 2004-2016, world totals and developed world markets .......... .... 38

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    Page ix List of tables

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    Table 18: The workwear market 2004-2016, rest of the world totals and developing world markets

    .............................................................................................................................. 41Table 19: Estimates of world workwear production by region, 2009 (m units and %) .................... 59Table 20: The value added chain, for a representative garment and in total ................... .............. 64Note: data may not sum in some tables due to rounding

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    Page 1 Chapter 1 Executive summary

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    Chapter 1 Executive summary

    The state of workwear at the end of the decade

    The theme and contention of this report is that the workwear market is a

    mess. It has lost its shape; the clear product, channel-to-market, and industry

    user structure that made it easy to analyse, and profitable to work in, up to ten

    years ago. In addition, at that time, there was a much clearer understanding of

    where the various players stood in the workwear supply chain. They had

    simple and obvious marketing and supply positions. It has also suffered from

    becoming commoditised, as a result of irrevocable and irreversible changes in

    the supply chain. Consequently the market has become fixated on price to its

    own detriment.

    Product definitions

    The corporatewear market can still be split into five segments. These are:

    workwear;

    careerwear;

    corporate casualwear;

    uniforms;

    protective clothing.

    But the dividing lines between them are becoming ever more blurred. It is no

    longer possible to be categorical about where workwear ends and

    protectivewear begins. To most people a standard boilersuit made of

    poly/cotton is workwear. But if the fabric is impregnated with chemical dyes

    which make it reflect light, and it therefore becomes a high visibility boilersuit,

    has it transformed into protectivewear?

    Channels to market definitions

    The fundamental principle to grasp about channels is that workwear is

    primarily a business-to-business (B2B) transaction. It is bought by company

    buyers for their employees, but it can be bought in a number of different ways.

    These are:

    from garment rental companies, which charge per week for the use

    and usually the cleaning of the garment;

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    Page 12 Chapter 2 Introduction

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    Chapter 2 Introduction

    Clothing to wear at work

    Workwear, within the context of all types of corporate clothing worn specifically

    for work, is different from other forms of apparel. This difference is not

    displayed in the way that the garments are constructed, but in the way they are

    sold. Workwear, unless you are self-employed, is sold to the employer, who

    gives the garments to his employees to wear at work . For nearly xx% of the

    adult employed population of the developed countries of the world, what we

    wear to work is what our employers have given us. The employers make the

    choices.

    In this, the fourth workwear sector report from just-style, the main point made

    is that the market is in a mess, as workwear changes, and the industry

    struggles with the problems of maturity.

    The contents of the report

    Following this introduction, in Chapter 3, the reasons are given for why, at the

    end of the decade, the marked has blurred, and why this is bad for the

    workwear business. In Chapters 4-6, the value of the market is estimated for

    key dates, and broken down by major geographic regions. Forecasts are made

    for the overall consumption of workwear within corporatewear up to 2016. The

    forecasts are based on population, employment, and the number of workwear

    wearers. They are given in garment numbers and US dollar values.

    Chapter 7 addresses the manner in which businesses reach their customers,

    and what drives the purchasing decision. As this has a big impact upon thechoice of production source, Chapter 8 looks at where in the world these

    garments are and will be made, and estimates the production of workwear.

    Finally, in Chapters 9-11, opinions are given by people in the industry on what

    will shape the specific strategies of companies in this embattled sector, and

    the author considers what will happen next in the apparently endless rounds of

    sector consolidation.

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    Page 13 Chapter 3 Workwear at the end of the decade

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    Chapter 3 Workwear at the end of

    the decade

    The market is a mess

    In this, the fourth edition of this report, the authors main theme and contention

    is that the workwear market is a mess. It has lost its shape; namely the clear

    product, channel-to-market, and industry user analysis that made it easy to

    analyse, and profitable to work in, when the author first wrote on it 20 years

    ago for the British Clothing Industry Association.

    In addition, at that time, there was a much clearer understanding of where the

    various players stood in the workwear supply chain. They had simple and

    obvious marketing and supply positions. Workwear is now far more complex

    and ambiguous about to whom it is being marketed, and on what consumer or

    customer need, other than on pure price.

    It has also suffered from becoming commoditised, as a result of irrevocable

    and irreversible changes in the supply chain. The supply chain, which was

    once straightforward, is no longer so. At some point in the past 20 years, the

    supplier did all or some of the following:

    design the product;

    market and sell the product;

    produce the product;

    distribute the product.

    It is no longer that simple. As a consequence, it is now the right time toreconsider and question the historically accepted definitions of product,

    channels to market and workwear industry users.

    Product definitions

    The definitions given in Table 1 below are those that were created for the

    original British Clothing Industry Association 1989 sector report. At that time,

    there were only four categories. The corporate casualwear (polo shirts, and

    jeans or chino trousers) category was added later.

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    Page 21 Chapter 4 The workwear market, 2004-2008

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    Chapter 4 The workwear market,

    2004-2008

    The workwear market 2004, world totals and developed world markets

    The figures for 2004 up to 2007 are taken from the third edition of this just-

    style report. The commentary, in this and all subsequent sections of this and

    the next two chapters, is given in as much a standardised and consistent

    format as possible, so as to allow readers to create their own comparisons.

    Table 5: The workwear market 2004, world totals and developed world markets (m people,

    m units, US$ and %)

    World totalNorth

    AmericaEurope and

    TurkeyJapan and

    KoreaRest of the

    worldEmployable adult population(m)

    xxxxx xxx xxx xx xxxxx

    Adults employed (m) xxxxx xxx xxx xx xxxxx

    Employment rate (%) xx xx xx xx xx

    Workwear market value(US$m)

    xxxxx xxxxx xxxxx xxx xx

    Workwear market volume (m) xxx xx xxx xx xxx

    Workwear average prices(US$)

    xxxxx xxxxx xxxx xxxxx xxxx

    Workwear wearers (m) xxx xx xx xx xx

    Percentage given workwear(%)

    x xx xx xx x

    Corporatewear market value(US$m)

    xxxxx xxxxx xxxxx xxxxx

    Workwear percentage ofcorporatewear (%)

    xx xx xx xx xx

    Source: just-style

    This table, and all the subsequent tables (Tables 6-16) are created using the

    methodology explained towards the end of Chapter 3. That is to say, it is a

    calculation which develops:

    from the employable adult population to adults employed;

    from adults employed to workwear wearers, via the percentage of

    employees given workwear;

    from wearers to garments via the number of garments issued per

    wearer per year;

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    Page 27 Chapter 5 The workwear market, 2009

    2010 All content copyright Aroq Ltd. All rights reserved.

    Chapter 5 The workwear market,

    2009

    The workwear market 2009, world totals and developed world markets

    All estimates of the state of the workwear market in 2009 are inevitably

    influenced by the global credit crunch. But too much should not be read into

    this in the short term. Because of the nature of the workwear market, and in

    particular the long-term nature of rental, direct contract and catalogue

    business-to-business deals, it will take months and indeed years for the

    slowdown to take effect. Accordingly, the approach taken in this edition is to

    make a current estimate of the workwear market for 2009, and then consider

    by how much that estimate has been revised downwards from previously.

    Table 9: The workwear market 2009, world totals and developed world markets (m people,

    m units, US$ and %)

    World totalNorth

    AmericaEurope and

    TurkeyJapan and

    KoreaRest of the

    worldEmployable adult population(m)

    xxxxx xxx xxx xx

    Adults employed (m) xxxxx xxx xxx xx xxxxx

    Employment rate (%) xxxx xxxx xxxx xxxx xxx

    Workwear market value(US$m)

    xxxxx xxxxx xxxxx xxx xxx

    Workwear market volume (m) xxx xx xxx xx xxxx

    Workwear average prices(US$)

    xxxxx xxxx xxxxx xxxxx xxxx

    Workwear wearers (m) xxx xx xx xx xx

    Percentage given workwear(%)

    xxx xxxx xxx xxx xxx

    Corporatewear market value(US$m)

    xxxx xxxxx xxxxx xxxxx xxx

    Workwear percentage ofcorporatewear (%)

    xxxx xxxx xxx xxx xxxx

    Source: just-style

    The key points from this current year table estimate are that:

    The workwear market in 2009 is worth US$xxxxxm. This is a very

    minor fall (less than xxx%) from 2008.

    Of that world total, developed countries account for US$xxxxx, which

    is xx%. The developed countries total has fallen by onl y US$xxm

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    Page 31 Chapter 6 The workwear market, 2009-2016

    2010 All content copyright Aroq Ltd. All rights reserved.

    Chapter 6 The workwear market,

    2009-2016

    The forecast scenario

    In this chapter, the workwear market is forecast from the current base year of

    2009 through to 2016. Three key years are forecast in detail. They are:

    2010, which will almost certainly be a bad year for the workwear

    market, as a result of the time-lagged effect of the 2008 credit crunch;

    2012, which will hopefully be a good year for workwear, through a

    combination of economic recovery and the stimulus of an Olympic year

    for London, the UK and Europe;

    2016, the long term future for workwear.

    Top-level time lines are also produced for each year from 2004 to 2016. They

    create a comprehensive review and forecast of the performance of workwear

    worldwide.

    The workwear market 2010, world totals and developed world markets

    As was mentioned in Chapter 5:

    the world work wear market will be worth US$xxxm less (xxx%) in 2010

    than in 2009;

    North America will be down by US$xxxm, (x%);

    Europe and Turk ey will be down by US$xxm (x%), with Western

    Europe suffering more than Eastern Europe and Turkey.

    Detailed forecasts for 2010 are given in Tables 11 and 12.

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    Page 44 Chapter 7 How sellers reach buyers in the workwear market

    2010 All content copyright Aroq Ltd. All rights reserved.

    Chapter 7 How sellers reach buyers

    in the workwear market

    Channels of distribution to the workwear market

    In Chapter 3, and specifically in the channels of distribution analysis section of

    that chapter, five channels of distribution were identified. These were:

    garment rental;

    wholesale;

    tender;

    direct response to a catalogue offer;

    direct negotiation.

    The channels of distribution approaches provide the first step to understanding

    how the workwear buying decision is made. They also explain the work

    necessary for sellers to identify and reach buyers. However, in many, perhaps

    in the majority of cases, the primary and most crucial decision is actually about

    the choice of fabric. As one workwear fabric brand, Carrington, used to put it in

    its trade advertising, the fabric comes first.

    By looking at the workwear sector through the channels of distribution

    analysis, a view can be obtained of the different types of customer there are,

    which make the decision about garments and fabrics. These are:

    manufacturers;

    wholesalers/importers;

    workwear brands;

    mail order (catalogue) specialists;

    contract (managing agent) manufacturers and distributors;

    garment rental companies;

    end user specifiers.

    Understanding who is making the fabric decision provides insight into who is

    choosing the workwear garments and what critieria they are using to make this

    decision. It has already been established that the buying decision is rarely

    made by the wearer.

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    Page 58 Chapter 8 Workwear manufacturing: regional production estimates

    2010 All content copyright Aroq Ltd. All rights reserved.

    Chapter 8 Workwear manufacturing:

    regional production estimates

    Production around the world

    It is both natural and inevitable that all the players in the workwear market are

    keen and concerned to understand the nature and dynamics of the production

    route to market. This applies not only to the managing agents of workwear

    contracts, but also to the whole of the production chain. This is particularly the

    case as the role of intermediaries in the supply chain diminishes. It is of

    considerable importance for fabric and other trim suppliers (zips, buttons,

    packaging, etc) to know the trends in the locations around the world where

    garments are manufactured, because the garment manufacturers are their

    customers.

    Having said this it is not always the case that the garment manufacturers are

    directly their customers. The purchasing decision makers may be different

    people from the garment manufacturers. This was considered in Chapter 7.

    All parties are, however, interested in the location of workwear production.

    However, this is by no means easy to quantify. Although the majority of

    workwear is made of poly/cotton fabrics, these are not the only fabric types. As

    a result, production estimates cannot be made based upon the trade statistics

    for particular and specific fabrics. Nor is it possible to make estimates based

    on import and export figures. This is because:

    import and export trade figures do not contain domestic production for

    domestic consumption, so a large part of a region or a countrys

    production is omitted;

    standard industrial classifications (SIC codes) merge workwear

    garments with other poly/cotton and cotton High Street fashion retail

    garments.

    Consequently, production estimates for workwear have to be based on specific

    and individual knowledge of the major sources of various workwear garment

    types. Estimates using this approach have been made by the author in

    research project work undertaken for major players in the workwear supply

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    Page 67 Chapter 9 Views from people in the industry

    2010 All content copyright Aroq Ltd. All rights reserved.

    Chapter 9 Views from people in the

    industry

    The just-style interviews

    In just-style reports, we try wherever possible to add up-to-date and expert

    opinion on the issues facing the clothing sector being reviewed. Nowhere is

    this more important than in workwear. This is so, because of the nature of its

    business-to-business (B2B) operations, which were discussed in Chapter 7.

    This clothing sector is uniquely affected by wider economic factors, in

    particular, the state of employment in different industries in various economies.

    For this report, three interviews have been conducted with:

    Tom Roehricht, the recently appointed (in spring 2009) managing

    director of the UK company Sunlight Direct, which is a division of the

    Sunlight textile rental operation;

    Lotte Dobell, the editor of Company Clothing magazine, the trade

    press of the sector;

    David Hill, of supply chain consultants Richmond Consulting Ltd, andwho is also an adviser to Raymond Europe, a subsidiary of Raymond

    India, a major global manufacturer of uniform and uniform fabrics.

    Interview with Tom Roehricht, managing director, Sunlight Direct

    Tom Roehricht has had a long and distinguished career in the corporatewear

    industry. His current position is managing director, Sunlight Direct. Sunlight

    Direct is the contract selling division of the major UK workwear and textile

    laundry rental business Sunlight, which is itself a subsidiary of The Davis

    Service Group Plc. just-style started by asking him about the effect of the

    credit crunch on the workwear industry.

    just-style: Has there been an impact from the 2008 credit crunch on direct

    contract sales to both the public and private sector in the context of growing

    unemployment?

    Tom Roehricht: Undoubtedly yes. Although most contracts contain minimum

    activity levels, they are usually couched using the word estimated. So, if

    requirement levels fall off as a result of a slowdown in the work or in

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    Page 81 Chapter 11 The nth phase of consolidation

    Chapter 11 The nth phase of

    consolidation

    The analysis of potential strategies for players in the workwear market, taken

    from the previous chapter, suggests that the industry is mature, and in decline

    in the developed world. A feature of decline, as expressed in the theory of

    industry life cycles, is that early explosive growth is followed by nave

    enthusiasm, which encourages new supply entrants, which is dampened

    when supply exceeds demand and reality bites, leading to falling prices and

    also to consolidation of the players in the sector.

    just-styles view is that the workwear industry has had more than one period of

    consolidation. It is now in its nth, where nis a number between three and six.

    The history of the phases of consolidation follows a pattern of:

    the introduction of workwear and its acceptance as a result of the hard

    wearing and easy to launder Klopman 65/35 poly-cotton fabric, during

    the late 1960s and early 1970s;

    garment suppliers becoming workwear manufacturing specialists in the

    1970s and the early 1980s, selling to wholesalers or rental companies;

    in the late 1980s, many of these suppliers being bought by the

    garment renters who were integrating backwards down the supply

    chain, because of a shortage of supply;

    in the early 1990s, the garment companies adding design, marketing

    and distribution skills and becoming either contract management or

    catalogue specialists;

    at the same time, the concept of corporate image taking hold, driven

    by privatisation, and leading to a scenario in which the image of thebusiness was reflected in the style of employees clothing;

    also in the 1990s, smaller design-led companies becoming sector

    specialists.

    But then, the sector became affected by an imbalance between supply and

    demand. Too many ordinary clothing businesses, both suppliers and

    designers, got into workwear and other image clothing, sold on a B2B basis.

    The sector consolidated as a result of company closures and mergers and

    acquisitions. In a business-to-business industry like workwear, buying sales