2011 Transportation Performance Scorecard - VTrans - …vtrans.org/resources/StatewidePerformanceReport_2011.pdf · 2011 TRANSPORTATION PERFORMANCE TRENDS AT A GLANCE Performance

2011 Transportation Performance Scorecard

2011 TRANSPORTATION PERFORMANCE TRENDS AT A GLANCE

Summary

The sixth annual Virginia Transportation

Performance Report summarizes the

performance of five transportation departments

in 2011. It specifically measures the safety,

mobility, land use, maintenance and

preservation, economic vitality, program

delivery and environmental stewardship of

Virginia’s transportation system.

The Office of Intermodal Planning and

Investment currently has 11 performance

targets (PT) and 45 performance measures

(PM) reported in its annual performance

report. The 2011 report provides data

available at the time the report was presented.

Agencies Achieving Performance Targets

The largest benefit of the Commonwealth

measuring and reporting performance over the

past six years is the increased confidence and

funding of the Governor, the Legislature and

the citizens of Virginia in the projects and

programs of Virginia’s transportation agencies.

It is our belief that our ability to make

transportation investments in the future relies

on our ability to deliver results today.

Of the eleven performance targets that are

linked to Virginia transportation agencies,

three targets were met: The number of vehicle

crashes, the number of crash fatalities, and

DMV customer wait times were below or

reported as less than the target. Virginia did

not meet the eight other targets related to:

greenhouse gas emissions; pavement

conditions on interstate and primary roadways;

bridge conditions; SWaM expenditures;

intercity rail service on-time performance;

VDOT projects completed on-time and on-

budget; and % of state employees who

telework.

Highlights from 2011 include:

DMV customer wait times decreased

and met the 20 minutes or less target

Intercity-rail on time performance

improved

Fuel use per capita decreased

VDOT’s administrative expenses

shrank relative to its total budget

However, as the report shows, there are still

areas that need improving:

Bridge and pavement conditions did

not meet the targets set for those

measures

The Port of Virginia’s East Coast

market share remained the same as

2010

Customer satisfaction with VDOT

declined

Transit crashes increased considerably

from the historic average

The entire report is available at

www.vtrans.org.

http://www.vtrans.org/


Performance Measures

The performance measures are categorized

individually based on how much the measure

has changed and whether or not the measure

has improved. For all measures, 2011 data

was compared to the average of data from the

previous three years.

For those using Virginia’s transportation

system, enhancing the safety of the state roads,

buses, trains and airports, while ensuring that

travelers and commuters feel secure, is an

important goal of the Commonwealth. Nine

measures are linked to the Safety & Security

goal area, which provides insight into specific

detail on the progress of safety goal-related

performance measures, and information on

potential safety and security challenges.

In 2011, most safety and security measures

remained close to their historic average. The

only exception was transit crashes, which rose

considerably.

A significant goal of Commonwealth

leadership is to ensure that Virginia’s

transportation system supports broad-based

economic prosperity. Six measures are linked

to the Economic Vitality goal, which provides

information and insight on Virginia’s

transportation network’s ability to provide

access to markets, reduce costs, create and

attract new opportunities, and enhance

productivity.

In 2011, most Economic Vitality measures

remained close to their historic average.

Transportation sector employment was slightly

lower.

Safety and Security

Highway Fatalities

Fatality Rate

Highway Crashes

Crash Rate

Aviation Crashes

Transit Crashes

Compliance with Maritime Transportation

Security Act

Airports Participating in Voluntary

Security Certification Plan

Updated Safety and Security Plans

Economic Vitality

Gross State Product – Transportation

Sector

Freight Through the Port of Virginia

Number of Enplanements

Percentage of Discretionary Expenditures

with Small, Women, and Minority owned

(SWaM) Businesses

Transportation Sector Employment

Port of VA East Coast Market Share

Legend

Considerable Improvement from

Historical Average (10% or More)

Slight Improvement from

Historical Average (5 to 10%)

Little to No Change from

Historical Average (-5 to 5%)

Slight Decline from

Historical Average (-10 to -5%)

Considerable Decline from

Historical Average (-10% or Less)

2011 Data Not Available --


The Commonwealth has made an enormous

investment in maintaining its transportation

system because leadership understands the

personal and economic importance of keeping

Virginia’s assets from deteriorating. Five

measures are linked to the Maintenance &

Preservation goal which provides information

and insight on how well state transportation

assets are maintained, as well as potential

maintenance and preservation challenges.

In 2011, bridges, interstate pavement, and

primary road pavement were in a similarly

good state of repair to the historic average. A

slightly lower number of secondary roads were

in fair or better condition. The average age of

transit vehicle fleets across the state was

considerably higher compared to previous

years.

The concepts of Mobility, Connectivity, and

Accessibility are interconnected and all are

focused on providing easier ways to move

people and goods, improving the connectivity

between regions and activity centers, and

offering viable transportation modes and

alternatives. Twelve measures are linked to

the Mobility, Connectivity & Accessibility

goal, which provides information and insight

on Virginia’s ability to offer effective and

efficient transportation solutions to Virginia’s

communities and business partners, while

providing information on potential challenges.

In 2011, the levels of congestion in larger

metropolitan areas were not available. Use of

HOV lanes in the Hampton Roads region

decreased considerably from previous years;

data was not available for Northern Virginia.

Pedestrian commuting remained largely the

same across the state, but fewer Virginians

biked to work. While both the amount of

transit service and the number of transit trips

taken per person declined slightly from historic

averages, the number of available park and

ride spaces changed little, and on-time

performance for intercity passenger rail

improved considerably. The portion of freight

moved by rail or on the water remained largely

the same from previous years.

Mobility, Accessibility, and

Connectivity

Hours of Delay Northern VA --

Hours of Delay Hampton Roads --

Hours of Delay Richmond --

HOV Use Northern VA --

HOV Use Hampton Roads

Park and Ride Spaces

Transit Trips Per Capita

Transit Revenue Miles

Intercity Rail Service

Bicycle Travel

Pedestrian Travel

Percentage Freight Shipped by Rail or

Barge

Maintenance and Preservation

Average Transit Vehicle Age

Percentage Interstate Pavement in Fair or

Better Condition

Percentage Primary Pavement in Fair or

Better Condition

Percentage Secondary Pavement in Fair or

Better Condition

Percentage of Bridges in Fair or Better

Condition


Another major challenge for the

Commonwealth’s transportation agencies is to

construct, maintain and operate the

transportation system without compromising

natural, cultural or historic resources. Four

measures are linked to the Environmental

Stewardship goal which provides information

and insight on Virginia’s ability to design and

operate the transportation system in a resource-

friendly manner.

In 2011, mobile-source air pollutant data was

not available. Virginians used less fuel per

person than in previous years, but greenhouse

gas emissions were little changed. A

considerably larger amount of wetlands were

replaced in comparison to the amount used

through transportation development.

The effective coordination between

transportation and land use planning entities is

one key to fostering livable growth of

communities. When done well, such

coordination should also lead to more efficient

use of the transportation system. Four

measures are linked to the Transportation &

Land Use goal which provides information

and insight on key measurement of the

effectiveness of this coordination.

Most measures for Transportation and Land

Use were similar to their historic averages in

2011. The exception was the proportion of

state employees who were teleworking, which

increased considerably from previous years.

Transportation agencies’ ability to deliver their

core products, programs and services with a

high level of excellence and efficiency serves

Virginia’s citizens by making their

transportation dollars go further. Five

measures are linked to the Program Delivery

goal, which provides information and insight

on transportation leaders’ ability to produce

promised outcomes within expected timelines

and within allocated funding levels, based on

sound business practices and pragmatic use of

internal and external resources.

In 2011, the measures for this goal diverged.

Customer wait times at DMV service centers

and the portion of VDOT’s expenditures spent

on administration improved considerably.

However, the proportion of VDOT projects

completed on-time and on-budget declined

considerably from previous years, as did

customer satisfaction with VDOT. In addition,

the average cost per transit trip increased

considerably from the historic average.

Environmental Stewardship

Fuel Usage Per Capita

Greenhouse Gas Emissions

Wetlands Replaced as a % of

Consumed

Total Mobile Source Emissions --

Program Delivery

DMV Customer Service Wait Times

Transit Operating Cost Per Trip

VDOT Admin/Total Expenditures

VDOT Projects Completed On-Time/

On-Budget

VDOT Customer Satisfaction

Transportation and Land Use

Daily Miles Traveled Per Capita

Teleworking

Statewide Population Density

Statewide Jobs-Housing Balance

Key

Considerable improvement (10%+) from

historical average

Slight improvement (5-10%) from

historical average

Little to no change (under 5%) from historical average

Slight decline (5-10%) from historical average

Considerable decline (10%+) from

historical average

No data available for this year —

2011 Transportation Performance Scorecard How is Virginia’s transportation system performing?

$Measure Score Result Target Trend Desired

Trend

Highway FatalitiesFatalities from vehicle crashes on Virginia state-maintained roads

764 846

Highway Fatality RateVehicle crash fatality rate per 100 million Vehicle Miles Traveled

0.94 -

Aviation CrashesCrashes occuring on aircraft

32 -

Highway CrashesVehicle crashes on Virginia state-maintained roadways

120,513 149,849

Highway Crash RateVehicle crash rate per 100 million Vehicle Miles Traveled

148.2 -

Airport Certification ProgramGeneral aviation airports’ participation in the Airports Voluntary Security Certification Program

100% -

Updated Safety and Security PlansStatus of transportation agencies’ development of the Commonwealth of Virginia Emergency Operations Plan

100% -

Maritime Security Act CompliancePort of Virginia Maritime Transportation Security Act Compliance

100% -

Transit CrashesCrashes occurring on transit vehicles

305 -

Key

Considerable improvement* (10%+) from

historical average

Slight improvement* (5-10%) from

historical average

Little to no change (under 5%) from historical

average

Slight decline* (5-10%) from historical average

Considerable decline* (10%+) from historical

average


*”Improvement” is trending in the desired direction. “Decline” is trending in the undesired direction.

Safety and SecurityProvide a safe and secure transportation system.

100,000

150,000

200,000

2006 2007 2008 2009 2010 2011

100

150

200

2006 2007 2008 2009 2010 2011

600

800

1000

1200

2006 2007 2008 2009 2010 2011

0.5

1.0

1.5

2006 2007 2008 2009 2010 2011

150

200

250

300

350

2006 2007 2008 2009 2010 2011

15

20

25

30

35

2006 2007 2008 2009 2010 2011

0

100

2006 2007 2008 2009 2010 2011

0

100

2006 2007 2008 2009 2010 2011

0

100

2006 2007 2008 2009 2010 2011

Key


historical average


historical average




historical average




Trend

Interstate Pavement ConditionPercentage of pavement on interstate roads estimated to be rated fair or better condition

80% 82%

Primary Road Pavement ConditionPercentage of pavement on primary roads estimated to be rated fair or better condition

78% 82%

Bridge ConditionPercentage of bridges in fair or better condition

91.8% 92%

Secondary Road Pavement ConditionPercentage of pavement on secondary roads estimated to be rated fair or better condition

64% -

Transit Vehicle AgeAverage age of vehicles in Virginia’s transit fleets

7.15 -

Key


historical average


historical average


average



average



System Maintenance and PreservationPreserve and maintain the condition of the existing transportation system.

60%

80%

100%

2006 2007 2008 2009 2010 2011

60%

80%

100%

2006 2007 2008 2009 2010 2011

60%

70%

80%

2006 2007 2008 2009 2010 2011

5

6

7

8

2006 2007 2008 2009 2010 2011

80%

100%

2006 2007 2008 2009 2010 2011

Key


historical average


historical average




historical average




Trend

Intercity Rail ServicePercent of Amtrak trains arriving within 15 minutes of scheduled time (average of Regional, Carolinian, and Long-Distance service)

56.7% 80%

Freight Moved by Rail or BargePercentage of freight transported through the Port of Virginia by rail and barge

34% -

Park and Ride SpacesNumber of Park and Ride lot spaces

62,068 -

Pedestrian TravelPercentage of Virginia population over 16 that walk to work

2.3% -

Transit TripsNumber of annual transit trips per capita

21.64 -

Transit Revenue MilesMillions of annual transit revenue miles (miles traveled when the transit vehicle is in revenue service)

82 -

Key


historical average


historical average


average



average



Mobility, Connectivity and AccessibilityFacilitate the easy movement of people and goods, improve interconnectivity of regions and activity centers, and provide access to different modes of transportation.

40%

50%

60%

70%

80%

2006 2007 2008 2009 2010 2011

30%

35%

40%

2006 2007 2008 2009 2010 2011

20

25

30

2006 2007 2008 2009 2010 2011

80

90

100

2006 2007 2008 2009 2010 2011

50,000

60,000

70,000

80,000

2006 2007 2008 2009 2010 2011

0

1

2

3

4

5

2006 2007 2008 2009 2010 2011

Key


historical average


historical average




historical average




Trend

HOV Use - Hampton RoadsNumber of people per lane using high occupancy vehicle lanes on I-64 in Hampton Roads

658 -

Bicycle TravelPercentage of Virginia population over 16 that bike to work

0.3% -

Hours of Delay - Northern VirginiaNumber of annual hours of delay in Northern Virginia

—Data not available

-

Hours of Delay - Hampton RoadsNumber of annual hours of delay in Hampton Roads


-

Hours of Delay - RichmondNumber of annual hours of delay in Richmond


-

HOV Use - Northern VirginiaNumber of people per lane using high occupancy vehicle lanes on I-95 in Northern Virginia


-

Key


historical average


historical average


average



average



Mobility, Connectivity and AccessibilityFacilitate the easy movement of people and goods, improve interconnectivity of regions and activity centers, and provide access to different modes of transportation.

50

60

70

80

2006 2007 2008 2009 2010 2011

25

30

35

2006 2007 2008 2009 2010 2011

15

20

2006 2007 2008 2009 2010 2011

0.0

0.5

1.0

2006 2007 2008 2009 2010 2011

8,000

10,000

12,000

2006 2007 2008 2009 2010 2011

500

1000

1500

2006 2007 2008 2009 2010 2011

Key


historical average


historical average




historical average



$

Measure Score Result Target Trend Desired Trend

Expenditures on SWaM BusinessesPercentage of transportation agencies’ discretionary expenditures on small, women and minority businesses

39.30% 40%

Shipments Through the Port of VirginiaVolume of freight shipped through the Port of Virginia in twenty-foot equivalent units

1.92 Million

-

Port of Virginia Market SharePort of Virginia share of freight shipped through east coast ports by volume

12% -

Transportation Sector Economic ContributionReal dollar value of the transportation sector’s contribution to gross state product

$8.3 Billion -

Commercial Airport EnplanementsNumber of enplanements at Virginia’s air carrier airports

24.4 Million

-

Transportation Sector EmploymentNumber of workers employed by Virginia’s transportation sector

120,950 -

Key


historical average


historical average


average



average



Economic VitalityProvide a transportation system that supports economic prosperity.

1.5

2.0

2.5

2006 2007 2008 2009 2010 2011

10%

20%

30%

40%

50%

2006 2007 2008 2009 2010 2011

10%

11%

12%

13%

14%

15%

2006 2007 2008 2009 2010 2011

8

9

10

2006 2007 2008 2009 2010 2011

100000

110000

120000

130000

140000

150000

2006 2007 2008 2009 2010 2011

20

25

30

2006 2007 2008 2009 2010 2011

Key


historical average


historical average




historical average



$


Wetlands ReplacementAcres of wetlands replaced as a percent of acres impacted

212% -

Fuel UsageFuel usage in gallons per capita

476.9 -

Greenhouse Gas EmissionsTons per year of greenhouse gas emissions from transportation sources

51.8648.27

by 2025

Mobile Source EmissionsParts-per-million of volatile organic compounds and nitrogen oxides in the air (pollutants generally emitted from highway vehicles)


-

Key


historical average


historical average


average



average



Environmental StewardshipProtect the environment and improve the quality of life for Virginians.

400

500

600

2006 2007 2008 2009 2010 2011

40

50

60

2006 2007 2008 2009 2010 2011

150%

200%

250%

300%

2006 2007 2008 2009 2010 2011

NOx

VOCs0.05

0.10

0.15

0.20

2005 2006 2007 2008 2009 2010 2011

Key


historical average


historical average




historical average



$


TeleworkingPercentage of state employees who telework at least once a week on average

9.2% 20%

VMT Per CapitaAverage number of daily vehicle miles traveled per capita statewide

27.51 -

Population DensityNumber of people per square mile statewide

205.02 -

Jobs/Housing RatioRatio of jobs to housing statewide

1.09 -

Key


historical average


historical average


average



average



Coordination of Transportation and Land UseFacilitate the effective coordination of transportation and land use to promote livable communities.

15

20

25

30

2006 2007 2008 2009 2010 2011

0%

5%

10%

15%

20%

2006 2007 2008 2009 2010 2011

150

200

250

2006 2007 2008 2009 2010 2011

1.0

1.1

1.2

2006 2007 2008 2009 2010 2011

Key


historical average


historical average




historical average




Trend

DMV Customer ServiceAverage wait time at DMV customer service centers

17.25less

than 20 minutes

Administrative ExpendituresVDOT administrative expenditures as a percent of total expenditures

5.64% -

VDOT Project CompletionPercentage of VDOT maintenance and construction projects completed both on-time and on-budget

66.2% 77%

Customer SatisfactionPercentage of satisfied VDOT customers

43% -

Transit Operating CostsTotal operating costs per transit trip

$3.71 -

15

20

25

2.5

3.0

3.5

4.0

4%

6%

8%

10%

60%

80%

100%

40%

60%

80%

100%

Key


historical average


historical average


average



average



Program DeliveryAchieve excellence in the execution of programs and delivery of services. 2006 2007 2008 2009 2010 2011

2006 2007 2008 2009 2010 2011

2006 2007 2008 2009 2010 2011

2006 2007 2008 2009 2010 2011

2006 2007 2008 2009 2010 2011

Documents

2011 Transportation Performance Scorecard - VTrans - …vtrans.org/resources/StatewidePerformanceReport_2011.pdf · 2011 TRANSPORTATION PERFORMANCE TRENDS AT A GLANCE Performance