2012 Annual Report - Philippine Embassy in Riyadh - Consular

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    INTRODUCTION

    The Consular Section carries out the Embassys function to exend con-

    sular services to the public. It handles the following services:

    passports services (new and renewal, travel documents for

    regular applicants who are not distressed or detained)

    visas

    notarial services and authentication

    civil registry functions

    dual citizenship

    correction of civil registration

    ODIB GOAL -

    PROVIDINGWORLD CLASSCONSULARSERVICES

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    EXPANDING AND MODERNIZING PASSPORT SERVICES

    Riyadh PE has initiated the use of its Facebook page to increase accessibility of consular adviso-

    ries.

    Riyadh PE undertook more outreach consular services activities and to more distant areas.

    Riyadh PE has proposed the out-

    sourcing of certain ministerial

    functions, encoding of appli-

    cants biographical data and fa-

    cility maintenance to allow Ri-

    yadh PE to focus on core compe-tencies

    Riyadh PE focused on using the

    appointment system to ensure

    minimal time of physical pres-

    ence at the Embassy.

    Combined Pass-ports for Saudi

    Arabia

    In 2012, Riyadh PE processed 53913 passports while Jeddah

    PCG processed 26209 passports or a total of 80,122.

    For Riyadh PE, this represents an increase of 23% compared to 2011.

    Riyadh Jeddah Total

    MRRP (green) 25 0 25

    e-Passport 53888 26209 80097

    TOTAL 80122

    Extensions 3642 1965 5607

    95

    2007

    2008

    2009

    2010

    2011

    2012

    0 12000 24000 36000 48000 60000

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    Extension of passportsThe mechanism allowing the extension of the validity of green MRRPs for a fee of SR80 (20USD) has

    alleviated the emergency needs of Filipinos for a valid passport for their travel. In extending the valid-ity of their passport, the Consular Section requires applicants to simultaneously apply for a new e-

    Passport.

    Appointment system for passports

    In August 2011, the Embassy introduced an appointment system for applicants, through SMS and email. In

    November 2011, the Embassy stopped receiving SMS and email requests for appointments and switched to

    an online system that allows the applicant to choose a date and time for encoding of his e-Passport.

    The Consular Section allows walk-in applicants for lost passports, infants, and senior citizens.

    CONSULAR OUTREACHA very important feature of consular serv-

    ices is Embassy on Wheels or consular

    outreach service, which is conducted pri-

    marily to serve Filipino communities in ma-

    jor cities or urban centers under its jurisdic-

    tion, including Yemen.

    The personal appearance requirement for

    majority of the applicants for MRP and e-

    passport issuances have made it para-

    mount for the Embassy to continue with

    greater resolve, and further expand, its

    EOW program.

    The added cost, physical risk, loss of in-

    come entailed on the part of Filipinos by

    their travel to the Embassy as well as thesocial conditions restricting their mobility,

    most especially the women working in private households, have increased the demand for the regular con-

    duct of the EOW, particularly in the Eastern Region.

    Thus, the Embassy maintained its conduct of EOWs for 2012, covering the same cities, which have large con-

    centrations of Filipinos.

    In 2012, the Embassy increased its consular outreach from 19 in the previous year to 24. The number of mis-

    sions exceeded the missions done annually for the period 2008 to 2010.

    96

    0

    6

    12

    18

    24

    30

    9 16 14 19 24

    2008 2009 2010 2011 2012

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    Expanding and Moderniz-

    ing Visa Services

    0

    600

    1200

    1800

    2400

    3000

    2008 2009 2010 2011 2012

    Visas issued 2008 to 2012

    Visas issued

    This is a 22% increase compared to

    2011.

    MARRIAGES

    Riyadh PE solemnized more marriages

    in 2012 than in 2011, about 20% in-

    crease.

    97

    2008 2009 2010 2011

    2012

    0

    80

    160

    240

    320

    400

    Marriages solemnized

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    Strengthening and modernizing the authentication process.

    Reports of births registered with the Embassy also increased in 2012.

    1300

    1360

    1420

    1480

    1540

    1600

    2008 2009 2010 2011 2012

    Reports of Birth

    IMPROVING AND MODERNIZING CONSULAR RECORDS SERVICES

    The Embassy is studying ways to modernize its consular records, through the use of optical scanning and

    tracking software.

    98