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7/31/2019 2012-Branding Strategies and Brand Extension UPLOAD
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April 26, 2012 Sanjay Patro 1
Branding Strategies and BrandExtension
Dr.Sanjay Patro
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Kapferers Brand Identity Prism
Physique Personality
Culture
Self ImageReflection(Perceived Client Type)
Relationship
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De Chernatony-McWilliam Matrix
Functionality
Representationality
L
ow
High
Low High
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Customer-Based Brand Equit y Model
Consumer-
BrandResonance
Brand Salience
ConsumerJudgments
ConsumerFeelings
BrandPerformance
Brand
Imagery
INTENSE, ACTIVE
LOYALTY
INTENSE, ACTIVE
LOYALTY
RATIONAL &EMOTIONALREACTIONS
RATIONAL &
EMOTIONALREACTIONS
POINTS-OF-
PARITY &POINTS-OF-
DIFFERENCE
POINTS-OF-
PARITY &POINTS-OF-
DIFFERENCE
DEEP, BROADBRAND
AWARENESS
DEEP, BROADBRAND
AWARENESS
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The Brand Iceberg
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MANAGING THE BRAND
PORTFOLIO Objectives:
Leverage commonalities to generate synergy
Reduce damage to brand identity
Obtain clarity of product offering
Enable change and adaptation
Guide resource allocations among brands
Source: Aaker, Building Strong Brands, 1996.
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Branding Strategies
Monolithic Approach
Endorsement Approach
Simple/Individual Approach
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Sony
2008 Rank: 252008 Brand Value (Millions): $13,583
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In 2008 the Fusion razor hit $1 billion insales faster than any other P&G brand.
Gillette is expanding its mens care
dominance with new hair and body-washproducts
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Major Branding Strategies
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Leveraging of Brands and BrandExtension Management
Dr.Sanjay Patro
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Classic conception of Branding
It does not differentiate the history of the brandfrom the reality of the brand
Al Ries and Jack Trout on Branding
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Brand Name Strategy
Free Standing
KodakSpeed-post
Associative
Toys R UsAMAZON
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Developing a Brand Extension
Strategy
1. Line Extension Strategy
Maximise coverage across offerings
Evaluate vertical price tier opportunities
2. Category Extension Strategy
Uncover new products that fulfill brand promise Ensure positive feedback effects
Allows to break from the mono-product
O f B d E i
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Outcomes of Brand Extensions
Effects of brand
extensions
Brand Name aidsthe extension
Extension enhances thebrand name
Brand Name fails
to help extension
New brand name is
foregone
Brand Name is
damaged
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Factors Af fect ing Brand Extensions
Strength of Parent Brand
Brand Loyalty Age of the Brand
Brand Knowledge and Awareness Perceived Quality
Brand Breadth
Intervening Extensions
Market Characteristics
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Life cycle of Brands
Brands originate as a new product or service
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Brand DNA
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Brand Product Matrix Brand Hierarchy
Corporate Brand Range Brand/Family Brand
Product-line Brand
Product Brand
Sub-Brands
Modifier Brand
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A strategic brand perspective requiresmanagers to be clear about what role brands
play for the company in creating customer
value and share-holder value.
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Brand Relationship Spectrum
Four options to brand an
acquired or
developed offering:
1. A house of brands2. Endorsed brands
3. Sub brands
4. A Branded house
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Brand Hierarchy Decisions In creating the hierarchy, it is important to
decide: The number of levels of the hierarchy to use in
general
How brand elements from different levels of thehierarchy are combined, if at all, for any oneparticular product
How any one brand element is linked, if at all, tomultiple products
Desired brand awareness and image at each level
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Brand Roles
Driver Endorser
Flanker Brands
Branded Energizers Low end entry
or high end prestige
Silver Bullets
Cash cows
Kissan Annapurna - Kissan Annapurna Annapurna
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Basic principle of brand portfolios Maximize coverage
Minimize overlap
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Brand Value Chain
BVC is a structured approach to assess thesources and outcomes of brand equity and
the manner by which marketing activities
create brand value.
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Brand Value Chain
Marketing
ProgramInvestment
Customer
Mindset
Market
PerformanceShareholderValue
Product
Communicn
Trade
Employee.
Awareness
Associations
Attitudes
Attachment
Price Premium
Price Elasticity
Cost savings
Market share
ExpansionSuccess
Stock Price
P/E Ratio
MarketCapitalization
Value stages
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Brand Value Chain
MarketingProgramInvestment
Customer
Mindset
Market
Performance
Shareholder
Value
Product
Communicn
TradeEmployee.
Awareness
Associations
Attitudes
Attachment
Activity
Price Premium
Price Elasticity
Cost savings
Market share
Expansion Success
Stock Price
P/E Ratio
MarketCapitalization
Multiplier Program
Quality
Market
Conditions
Investor
Sentiment
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Key Role of Line Extensions To meet the needs of each consumption
segmentformat extensions
To trade consumers up-vertical consumer extns To increase volume per capita-big foramt vs.small
sizes
To suppress barriers to consumption amongspecific targets
To extend the share of choices through newvarieties
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How are brands intersected with the daily
life of customers
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What innovations bring to brands
They become the content for communication
They become drivers of perceived quality
Create new segments to dominate
Demonstrate the brands permanent relevance
They stimulate behavioural loyalty
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Innovation is the life blood of the brand
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What brands bring to innovations
They induce trials because they are
reassuring
They reduce perceived newness
They bring their resources, trust ,power and
goodwill among distributors
They indicate in what directions theinnovations to be looked for
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What innovations for the brand?
Personality
Know-how
Attributes
Territory
Values
? ? ? ? ?
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Thank You
St rategic Brand Management
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St ateg c a d a age e t
Brand I dent it y
I dent i t y I mplementat ion
Brand St rategy OverTime
Managing t he Brand
Portfolio
Leveraging t he Brand
BrandEquity
StrategicBrand
Analysis
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Value Chain of a Brand
Brands energy must be focused
downstream at contact points with
customers
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Brands and the Time Challenge
Changing to survive
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Innovations should not be in terms of only
product features but for better customer
experiences
Apple stores have become hangout placesfor young customers
Kingfisher benchmarking against Singapore
airlines
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Measurement of Brand Equity
Dr.Sanjay Patro
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Measures of Brand Equity
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Brands on the balance sheet ???????
A new conception of Brand
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Far better an approximate answer to the
right question,which is often vague,than an
exact answer to the wrong question, which
can always be made precise. John Tukey,Statistician
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Rank- Name Country 2008 Brand
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Rank-
2008
Name Country 2008 Brand
value in $bn1 Coca Cola US 66.66
2 IBM US 59.03
3 Microsoft US 59.00
4 GE US 53.08
5 Nokia Finland 35.94
6 Toyota Japan 34.05
7 Intel US 31.268 McDonalds US 31.04
9 Disney US 29.25
10 Google US 25.59
Samsung
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2008 Rank: 212008 Brand Value (Millions): $17,689
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Cost Based Methods
Price Based
Consumer Based
All Definitions Available on Brand Equity can
be Divided into Three Categories
C B d A h
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Cost Based Approaches
Valuation by Historical cost
Valuation by Replacement Cost
Valuation by Market Price Method
Discounted Cash Flow Method
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Brand Asset Valuator
Differentiation Relevance
Esteem
Knowledge
Brand Strength and Brand Stature
A Two Dimensional Framework for
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BrandAssetValuator
Leading
Brand Strength
Differentiation Relevance
Lagging
Brand Stature
Esteem Knowledge
Diagnosing Brands: The PowerGrid
B d E it T D id A k
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Brand Equity Ten : David Aaker
Loyalty Measures
Price Premium
Satisfaction/loyalty
Perceived Quality/Leadership Measures
Associations/Differentiation Measures
Perceived Value
Brand Personality
Organizational Associations
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Awareness Measures
Brand Awareness
Market Behavior Measures
Market Share
Price and Distribution Indices
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Brand Equity=Weighted Av. OfBrand Profits*P/E of
Industry*Brand Strength
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Interbrands Approach
Leadership 25
Stability 15
Market 10
International 25
Trend 10
Support 10
Protection 5
Method of Valuing Brand Strength
FACTORS MAXM. SCORE
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Multiple measures and methodsshould be used to assess the
multiple outcomes of brandequity.
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100%
89%
85%
84%
68%
99%
84%
77%
64%
8%
89%
75%
65%
45%
2%Bonding
Advantage
Performance
Relevance
Presence
Brand power in India
CDM Munch Kit Kat
Source: IMRB U&A Study
Strategic Brand Management Process
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Mental maps
Competitive frame of reference
Points-of-parity and points-of-difference
Core brand values
Brand mantra
Mixing and matching of brand elements
Integrating brand marketing activities
Leveraging of secondary associations
Brand Value Chain
Brand audits
Brand trackingBrand equity management system
Brand-product matrix
Brand portfolios and hierarchies
Brand expansion strategiesBrand reinforcement and revitalization
KEY CONCEPTSSTEPS
Grow and Sustain
Brand Equity
Identify and Establish
Brand Positioning and Values
Plan and Implement
Brand Marketing Programs
Measure and Interpret
Brand Performance
Brand Management Challenges*
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Internal and external forces create hurdles forproduct brand managers in their brand buildinginitiatives:
I nt ense Pr ice and Other Compet it ive Pressures
Fragment at ion of Market s and Media
Complex Brand St rategies and Relat ionships
Bias Against I nnovat ion
Pressure t o I nvest Elsew here
Shor t -Term Pressures*David A. Aaker, Building Strong Brands, 1996, 26-35.
Responsibility for ManagingProducts
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Product/Brand Management
Planning, managing, and coordinating the strategy
for a specific product or brand
Product Group/Marketing Management
Product director, group manager, or marketingmanager
Product Portfolio Management
Chief executive at SBU
Team of top executives
Market ings Role in Product
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Strategy1. Market sensing
2. I dent ifying t he character ist ics andperformance feat ures of product s
3. Guiding t arget market and program-posit ioning st rat egies
St rategic brand management decisions arerelevant t o all businesses, includingsuppliers, producers, w holesalers,
dist r ibut ors, and retailers.
St rategic Brand Analysis
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Analyses Product Product Line Portfolio of Product Lines
Market andCustomer
Competition
Brand(s)
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Tracking Product PerformanceSet Performance
Objectives
Select Method( s) forProduct Evaluat ion
I dent ify ProblemProducts
Decide How toElim inate t he
Problems
Brand Equit y
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Effective strategic brand management requires thatwe understand brand equity and evaluate its impactwhen making brand management decisions:
Brand equity is a set of brand assets
and liability linked to a brand, its name,and symbol, that add to or subtractfrom the value provided by a product or
service to a firm and/or to that firmscustomers.*
* David A. Aaker, Managing Brand Equity, The Free Press, 1991, 15.**Ibid, 102-120.
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Measuring Brand Equity . Several measures are needed to capture all relevant aspects of brand
equity.
loyalty (price premium, satisfaction/loyalty), perceived quality/leadership measures (perceived
quality, leadership/popularity),
associations/differentiation (perceived value, brand
personality, organizational associations), awareness (brand awareness), and
market behavior (market share, price and
distribution indices).
These components provide the basis for developing operationalmeasures of brand equity.
Strategies for Improving ProductPerformance
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Product mix st rategy
Product lineStrategy
Addnew
product(s)
Costreduction
Productimprovement
Altermarketingstrategy
Eliminatespecific
product(s)
Delete
productline(s)
Changeproduct line
riorities
Add new
productline(s)
Strategies for Brand Strength
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Strategies for Brand Strength Brand-Building Strategies
Developing the brand identification strategy
Coordinate identity across the organization
Brand Revitalization
Find new uses for mature brands
Add products related to heritage
Strategic Brand Vulnerabilities
Brand equity can be negative Retailer private brands compete with manufacturer brands
Major shifts in consumer tastes
Competitive actions
Product Mix Modifications
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Motivation for changing the product mix: Increase the growth rate of the business
Offer a more complete range of products to
wholesalers and retailers
Gain marketing strength and economies in
distribution, advertising, and personal selling Leverage an existing brand position
Avoid dependence on one product line or
category
Brand Leveraging St rat egy
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BRANDEXTENSI ON
LINEEXTENSI ON
Extensions of t he brandname to other productcategories
--Similar
--Dissimilar
Minor var iant s of a single
product are marketed undert he same brand name
BRAND LEVERAGI NG
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EVALUATI ON CRI TERI ABrand Relevance/Differentiation
Capabilities/Perceived Value MatchMarket/Segment Opportunity
Cannibalization RisksPotential for Core Brand Damage
Clarity of Product Offerings
Estimated Financial Performance
Brand Equity Impact
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Current
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Market Penetration
Strategy
Product Development
Strategy
Market Development
Strategy
Diversification Strategy
CurrentMarkets
New
Markets
Products NewProducts
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Double Jeopardy Effect Strong brands grow by penetration and
loyalty
Major brands have high penetration higher
per capita usagehigher loyalty
Double Jeopardy effect
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Brand image is not equal to brand usage
Adoring your brand wont lead to increased
brand usage
Segmenting markets by situations to
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grow the brand
Products are always consumed in specific
situations and contexts
Here we segment the battlefield not theconsumers who move through different
situations during the same day
When A Firm Introduces A New
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Product1. It can develop a new brand
2. It can use one of its existing brands
3. It can use a combination of a new brandwith an existing brand
4. It can join hands with an outsider to takethe product forward to the market
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We were successful because our goal was to
get more people to buy more stuff , moreoften so that the company can make more
moneySergio Zyman,VP of Cocacola during New Coke
launch in 1984