Right T

IME

, Right P

LA

CE

, Right N

OW

.

2013 Annual ReportJuly 1, 2012 – June 30, 2013

Danville-Pittsylvania Community ServicesProviding quality behavioral health, intellectual disability, and prevention services to citizens of Pittsylvania County and the City of Danville since 1972.

Ch

airp

ers

on’

sM

ES

SA

GE

It is my pleasure as Chairperson of the Danville-Pittsylvania Community Services (DPCS) Board of Directors to present our Annual Report for Fiscal Year 2013 (July 1, 2012 to June 30, 2013). The focus of our Report is Right Time, Right Place, Right Now as we present the many ways that DPCS is the preferred provider of top quality behavioral health, intellectual disability, and prevention services to the citizens of Danville and Pittsylvania County. In our most recent Annual Reports, we were Setting the Foundation for A Better Tomorrow (Fiscal Year 2010), which we used to begin Building a Healthier Community (Fiscal Year 2011), and celebrated with a Then and Now (Fiscal Year 2012) historical journey for our fortieth birthday last year, outlining the growth and accomplishments of DPCS. This year we would like to tell you why it is the Right Time, Right Place, Right Now to be associated with DPCS.

Right Time, Right Place... to receive quality services from DPCS. Right Now, the variety

and complexity of DPCS’ services have never been better able to meet the needs of individuals with an intellectual disability, a behavioral health disorder, or those who may be at-risk. Our services and community engagement expanded in Fiscal Year 2013 to include a broader depth of intellectual disability services to children and adolescents, better medication availability through our partnership with Genoa Healthcare to provide comprehensive on-site pharmacy services to individuals in service with DPCS, and a better coordinated response to individuals in crisis through our partnership with the local law enforcement to implement a Crisis Intervention Team (CIT). CIT is a specially trained group of law enforcement officers that can reduce unnecessary incarcerations and provide effective de-escalation techniques at the time and place needed.

Right Time, Right Place... to be an employee at DPCS. Right Now, DPCS employs over 264 highly qualified staff, including psychiatrists, nurses, social workers, case managers, clinicians, support workers, and clerical and administrative staff, who provide

multiple services and supports to adults and children throughout the community. The Agency’s payroll contributes in excess of $12 million in salary and fringe benefits to the local economy. In Fiscal Year 2013, DPCS partnered with Gateway Health Alliance, a local business, to serve as the Agency’s health benefits administrator, effectively reducing the cost to administer DPCS’ health care benefits.

Right Time, Right Place, Right Now... for DPCS to make significant impacts in our community. DPCS began construction in Fiscal Year 2013 on a four-bedroom group home, Ashlawn View, for individuals with an intellectual disability. Ashlawn View is funded by a grant from the United States Department of Housing and Urban Development and 1

Da

nvi

lle-P

ittsy

lva

nia

Co

mm

un

ity S

erv

ice

s

will be completed in the fall of 2013. Also in Fiscal Year 2013, DPCS purchased land and began planning for the first of three Intermediate Care Facilities (ICFs) to be constructed throughout our community. The ICFs will be traditional five-bedroom houses that will be home to individuals returning to the community from the State-operated Training Centers to be closed as part of Virginia’s settlement with the United States Department of Justice. DPCS operates approximately 50 unique programs for adults and

children through its Behavioral Health, Intellectual Disability, and Prevention Services Divisions. In Fiscal Year 2013, DPCS directly served 9,983 residents of the City of Danville and Pittsylvania County through 153,668 distinct Units of Service.

On behalf of our 15-member volunteer Board of Directors and the staff, it is our honor and pleasure to bring to you this

2013 An

nu

al R

ep

ort 2

Annual Report. We hope you will enjoy reading about the Right Time, Right Place for services that DPCS delivers Right Now to the Danville and Pittsylvania County community.

Sincerely,

Ronald E. MerricksChairperson

Right T

IME

, Right P

LA

CE

, Right N

OW

.

• We use technology to meet the Mental Health needs of adults and children through telemedicine. We employ

two full-time psychiatrists using two-way video to meet with

our individuals.• We reduce unnecessary

incarceration of mentally ill citizens through Crisis Intervention Team via specialized training of law enforcement officers.

• We provide engaging therapy techniques using Canine Assisted Therapy with children and adolescents.

• Through our partnership with Genoa Healthcare,

we provide quick and easy medication management

with our on-site pharmacy. • We offer Person Centered

Recovery through peer-supported services and activities.

Rig

ht

TIM

E,

RIG

HT

Pla

ce, FOR Behavioral Health Services

Mental Health & Substance Abuse

Case Management 1,689

Psychosocial Rehabilitation 81

Mental Health Support Services 133

Program of Assertive Community Treatment (P.A.C.T.) 82

Residential (Piney Ridge) 16

Outpatient/Medical/Telemedicine 2,038

Residential Crisis Stabilization 208

Emergency Services 1,929

Residential (Contracted Services) 183

Total 6,359

* Some individuals receive more than one service

Right NOW.Mental Health Services/Substance Abuse ServicesNumber of Individuals Served

3 D

an

ville

-Pitt

sylv

an

ia C

om

mu

nity

Se

rvic

es

FOR Intellectual Disability Services 2013 A

nn

ua

l Re

po

rt 4

• We advocate and provide the best support to the individuals as they move through the service system. We help to provide necessary transition services from State Facility-Based Services to Community-Based Services.

• We assist parents in meeting the needs of their children with developmental delays.• We give individuals with

intellectual disabilities valuable opportunities to

interact with peers, increase communication skills, and develop social awareness.

• We provide 24-hour care in a home setting for individuals who live in our Intellectual Disability Residential Group Homes. Currently, we are completing construction on a four-bedroom group home, Ashlawn View, funded by the United States Department of Housing and Urban Development.

Case Management 496

Rehabilitation 135

Sheltered Employment 1

Highly Intensive Residential 12

Intensive Residential 12

Supportive Residential 4

Consumer Monitoring 33

Part C 256

Total 949

* Some individuals receive more than one service

Right NOW.Intellectual Disability Services Number of Individuals Served

Right T

IME

, Right P

LA

CE

,

Rig

ht

TIM

E,

RIG

HT

Pla

ce, FOR Prevention Services

Right NOW.

Prevention ServicesNumber of Individuals Served

5 D

an

ville

-Pitt

sylv

an

ia C

om

mu

nity

Se

rvic

es

Parenting Family Education 1,556

Youth Education 1,134

Community Education 1,350

Total 4,040

39%

28%

33%

• We improve the health and well-being of our most vulnerable youth or at-risk youth through proven prevention strategies.

• We provide the latest and most up-to-date Parenting

Education Programs that focus on building the family’s strengths and creating a home environment where children

can learn, grow, and thrive.• We provide the most successful

Substance Abuse and Violence Prevention Programs through the implementation of curriculums proven to be effective through

years of research and effective program evaluation.

• We create positive community change through the work of the Regional Alliance for Substance Abuse Prevention Coalition, whose mission is Striving for a Drug Free Community.

• We build youth leaders for tomorrow through skill development and providing opportunities to make a difference through peer-to-

peer interactions, advisory, and volunteering.

FOR Compliance & Information Systems2013 A

nn

ua

l Re

po

rt 6

• We keep the information flowing to serve our individuals

with 240 computers, 17 servers, and 240 phones for more than 264 employees.

• We manage records and reports for mental health, substance abuse, intellectual disability, and prevention services for thousands of individuals.

• We utilize Profiler Electronic Health Records as the main data source. This system is dispersed over a fiber and Ethernet network to 10 locations and is capable of 50 mbps downloads and 24 mbps uploads.

• We centralize the Agency’s training and education through Training Coordinator.

Right NOW.Compliance and Information Systems Number of Records

• We utilize electronic systems and electronic storage to enhance information extraction, processing, business intelligence, and training and performance improvement activities. We strive for service and efficiency improvement so that limited funds can maximally benefit the individuals receiving services.

Electronic records 11,816

Open records 3,350

Closed records 8,466

Microfiche records 26,689

Total Records 38,505

Right T

IME

, Right P

LA

CE

,

Behavioral Health Services 103

Intellectual Disability Services 113

Prevention Services 26

Compliance and Information Systems 7

Finance Division 5

Human Resources Division 8

Executive Administration 2

Total DPCS Employees 264

Human Resources Number of Employees

• We are one of the top 20 largest employers in our area.• We hire skilled and qualified

candidates through sound hiring practices to better serve

our community. • We increased our workforce by 7.3% in the last five years.• We offer competitive salaries

and a variety of full-time, part-time, and contract employment opportunities in fields of psychiatry, counseling, healthcare, education, nursing, finance, human resources, quality assurance, information technology, secretarial, vehicle and building maintenance, and transportation.

Rig

ht

TIM

E,

RIG

HT

Pla

ce, FOR Human Resources

Right NOW.

7 D

an

ville

-Pitt

sylv

an

ia C

om

mu

nity

Se

rvic

es

Right T

IME

, Right P

LA

CE

,

FOR Finance 2013 A

nn

ua

l Re

po

rt 8

• We manage over 100 major revenue sources within a

budget of over $17,000,000 that allows us to provide services

to individuals each year. • We paid $9,227,565 in wages

and $3,009,502 in fringe benefits in Fiscal Year 2013. • We provide support to over

264 employees in the areas of payroll, time and attendance, accounts receivable, accounts payable, budget, and

electronic health records. • We pay the 7.13% employer

contribution into the Virginia Retirement System.

• We put $156,557 into Health Savings for our employees

each year.• We pay $1,196,996 towards

Insurance Premiums for our employees each year.

Right NOW. Fringe Benefits for Employees

Other Benefits- dental, disability, life, cancer and accident insurances, and Virginia Credit Union (checking, savings, loans) - All Employee Paid

$1,329,152 $1,110,075 $435,143 $321,122Health

Insurance (205 Employees)

Virginia Retirement System (235 Employees)

VALIC 403(b) Retirement & Health Savings Accounts (190 Employees)

Other Benefits All Employee Paid(215 Employees)

% Employer Paid

Employer Expense

Total Fiscal Year Paid

90%

$1,196,996 62%

$692,938

$200,61746%

9 D

an

ville

-Pitt

sylv

an

ia C

om

mu

nity

Se

rvic

es

Revenue, Expenditures AND Statistics Expenditures by Division

Behavioral Health Services $7,741,270 47%

Intellectual Disability Services $5,594,709 34%

Prevention Services $1,173,239 7%

Central Administrative Services $2,023,633 12%

Total Expenditures $16, 532,851 100%

Expenditures by Category

Salaries & Wages $9,227,565 56%

Contract & Consulting Services $908,272 6%

Travel $148,245 1%

Individual Related $699,118 4%

Equipment & Supplies $722,778 4%

Facilities $1,685,589 10%

Staff Development $131,782 1%

Fringe Benefits $3,009,502 18%

Total $16,532,851 100%Rig

ht T

IME

, Rig

ht P

LA

CE

, Rig

ht N

OW

.

2013 An

nu

al R

ep

ort 10

Revenue Fee Revenue Collected

State $6.509,254 38%

Local (includes in-kind) $639,912 4%

Direct Client Fees $274,026 1%

Other Fees (Medicaid, Medicare, Other Insurance) $7,880,612 46%

Federal $1,182,808 7%

Other $738,703 4%

Total Revenue $17,225,315 100%

Program Statistical Summary

Program Areas City County Other Total Service Units Bed Days

Mental Health 1424 990 96 2510 69609 5462

Substance Abuse 268 196 12 476 3118 483

Dually Diagnosed 144 87 7 238

Emergency Services 1056 730 143 1929 4647

Intellectual Disability 385 390 15 790 76294 8278

Prevention 2686 1354 4040

Number of People Served

Medicaid $7,577,279 93%

Medicare $38,203 1%

Medicaid Managed Care & Commercial Insurance $191,778 2%

Other Local Agencies & CSBs $51,448 1%

Direct Client & Other $274,026 3%

Total $8,132,734 100%

Billing generated an average of 4,000 claims each month in fees for the year collecting over $8 million in revenue billed

Right T

IME

, Right P

LA

CE

, Right N

OW

.

Rig

ht T

IME

, Rig

ht P

LA

CE

, Rig

ht N

OW

.

www.dpcs.org245 Hairston StreetDanville, Virginia 24540434.799.0456

Return Service Requested

Non Profit Org.U.S. Postage

PAIDDanville, VA

Permit No. 93

Danville-PittsylvaniaCommunity Services