2013 FCC CPNI Certification1

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SILVERXSTARCOMMUNCATONS

February 22, 2013

Marlene H. Dortch, Secretary

Office of the Secretary

Federal Communications Commission

445 12 th Street SW, Suite TW-A325

Washington, DC 20035

Re:ertification of CPNI Filing, due March 1, 2013

EB Docket 06-36

Dear Ms. Dortch:

Silver Star hereby submits its annual compliance certification for the year ending

December 31, 2012 and for those entities listed on Attachment "A" of said Certification,

pursuant to Section 64.2009(e) of the Commission's Rules. Included is a statement of

how Silver Star's and its Affiliates' operating procedures ensure compliance with the

Rules, an explanation of actions taken against data brokers, and a summary of customer

complaints received in the past year concerning the unauthorized release of Customer

Proprietary Network Information (CPNI).

Please direct any questions about this filing to me at the phone number below or

by email to: [email protected] .

Michelle Motzkus

Legal & Regulatory Administrator

307-883-6690

PO Box 226

Freedom, WY 831

307.883.2411 Phone

307.883.2575ax

877.883.2411oll Fr

www.silverstar.corn eb



Ann ual 47 C.F.R. § 64.2009(e) CPN I Certification

EB Docket 06-36

Annual 64.2009(e) CPN I Certification for 20 12

Date filed: February 22, 20 13

Na me of com pany(s) cov ered by this certification: Silver Star and A ffiliates (see Attachm ent "A")

Form 499 Filer ID : See Attachment A

Nam e of signatory: Ron B. McC ue

Title of signatory: President and C hief Operating O fficer

I, Ron B . McC ue, certify that I am an officer of the company nam ed above, and acting as an agent ofthe company, that I have personal knowledge that the company has established operating procedures that areadequate to ensure comp liance with the Comm ission's CPN I rules. See 47 C.F.R. § 64.2001 et seq.

Attached to this certif ication is an accomp anying statement explaining how the com pany's proceduresensure that the compan y is in compliance w ith the requiremen ts set forth in section 64.2001 et seq. of theCom mission's rules.

The com pany has n ot taken any actions against data brokers in the past year (i.e., proceedingsinstituted or petitions filed either state comm issions, the court system , or at the Comm ission against databrokers).

The com pany has received no customer com plaints in the past year concerning the unauthorizedrelease of C PNI.

Signed



Attachment A

Silver Star Company/Affiliate Names an d 499 Filer IDs for 2012 CP NI Certification

C o m p a n y N a m e 499 Fi ler ID

Silver Star Telephone Com pany, Inc.803382

Columbine Telephone Company, Inc. 804096

Gold Star Com municat ions, LLC 825853

M ountain Land C omm unications, LLC 818686Millennium Networks, LLC 829237



Attachment B

Statement Concerning Procedures Ensuring Compliance with CPNI Rules

The operating procedures of Silver Star (the "Com pany") ensure that the Com pany com plies withPart 64, section 2001 et.seq. of the FCC rules governing the use of CPNI.

The Co mp any has established a system by w hich the status of a customer's approval for the use ofCPNI can be clearly established prior to the use of CPNI. The C ompan y relies on the involvement of itssupervisor/management to ensure that no use of C PNI is m ade without review of applicable rules and law.

The Co mpany trains its personnel regarding when they are authorized to use CPN I, as well as when

they are not authorized to use C PNI. Personnel m ust sign a verification form stating they have com pleted

training and understand that any infraction of the CP NI procedures can result in disciplinary action being

taken against them.

The C ompan y has an express disciplinary process in place for personnel who create or areinvolved in an infraction of the CPNI rules and the Comp any's CPNI O perating Procedures.

The C ompany maintains records of its own sales and m arketing campaigns via a log. These recordsinclude a description of each cam paign, the specific CPN I used in the campaign, and the products andservices that were offered as a part of the campaign. The C ompan y has a supervisory review process for alloutbound m arketing. The marketing campaign log requires a supervisor to review, sign and date the log.These records are maintained for a minimu m of one year.

The Com pany m aintains records of customer approval for the use of CPN I that include a copy of thenotice and the customer's "opt-out" w ritten notification. These records are m aintained for a minimu m of oneyear.

The C omp any requires that customers be authenticated at the beginning of all customer initiatedcalls, online transactions, or in-store visit. In store visits require a valid photo ID.

The Com pany m aintains a log of unauthorized use of CPNI, wh ere law enforcement is required to be

notified. This includes the date of discovery, notification to law enforcem ent, description of the breach,circumstances of the breach and a sup ervisor's signature and date. This log is maintained for a minim um o f

two years.

Documents

2013 FCC CPNI Certification1