2013 Photography at the Summit - Marketing Talk

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    OCT 2013

    I PERSONALLYDESIGNED THISPRESENTATIONFOR YOUAllen Murabayashi

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    BUSINESS ASUSUAL LEADS TO

    RESULTS AS USUAL

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Incremental change rarely works

    Having one more lens

    Tweeting twice as often

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    WHO IS THE AUDIENCE

    YOU HAVE?WHO IS THE AUDIENCEYOU WANT?

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    12/55PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Different constituencies act differently

    Ideally, a customized campaign for each

    person Cluster into demographics

    Target the demographics

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    What are you selling?

    Are you selling a photo?

    Are you selling a service?

    People are searching for authenticity.

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    GO WHERE THE PEOPLEARE HANGING OUT

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Think about the marketing funnel

    Walk into the Gap

    Browse the shelves

    Try something on Go to the cash register

    Purchase

    Repeat customer

    Right a Yelp review

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    Visit your website

    Browse through photos Add image to cart

    Purchase image

    Tweet sale

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Your marketing plan should

    Widen your funnel (facebook friends, emaillist, instagram followers, business cards)

    Improve your conversion (open rates, clickthru rates, bounce rates)

    Never forget what your ultimate conversion is

    (revenue, likes, etc)

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    MEASURE

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    photoshelter.com/mkt/research

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    DONTUNDERVALUE

    YOURSELF

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S 23

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    We don't wake up for lessthan $10,000 a day. Linda Evangelista

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Your arent Walmart

    Your business isnt scaleable

    You have nite amount of time

    erefore, competing on price as the basis ofyour sales strategy is ludicrous.

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    SEOWho is the best nature photographer

    in Jackson Hole?

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Search Engine Optimization

    Top three results garner ~60% of clicks

    CTR on page 1 ~8.9%

    CTR on page 2 ~1.5%

    People arent going to page 2

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    What influences SEO

    On-page factors

    Domain strength

    Inbound links

    Social signals

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    photoshelter.com/mkt/research

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    SEO Cookbook

    Create a hit-list of keywords

    Search for each keyword to nd your onlinecompetition

    Use MajesticSEO.com to gaugecompetitiveness

    Start building your SEO

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Text

    Keyword hit-list

    jackson hole photographer

    jackson hole nature photographer

    oxbow bend photography

    jackson hole panoramic photos

    best jackson hole photographer

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Text

    Search the terms

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Text

    Gauge competitiveness

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Text

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Heres the thing

    SEO isnt perfect, but theres a lot of smart

    people working on search Build the largest online footprint possible

    is is another reason to participate in socialmedia

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Your website is a marketing tool

    Not an online portfolio Does it meet the needs of:

    e audience you have

    e audience you want

    Features to consider:

    Searchable

    E-commerce

    Portfolio

    Private galleries High resolution le transfer

    Mobile & SEO friendly (i.e. no Flash)

    Social Media tools

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    Getting people to your website is hard work.Convert them while you have them captive!

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    MARKETING IS

    MULTI-CHANNELAND MULTI-

    TOUCH

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Your marketing shouldnt consist of a single, bigbudget effort.

    Creating the $5,000 direct mail piece is akin to running printads. Dont do it.

    Creating the $5,000 direct mail piece is akin to exhibiting attradeshows. Dont do it.

    Try a Blurb book, experiment on Facebook, open an

    Instagram Use tried and true techniques like a coupon

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Its hard to understate the importance of apositive customer interaction.

    Lesson 9: Give Great Customer Service

    e Customer Experience Impact 2010 report reveals that

    82% of consumers in the U.S. said theyve stopped doingbusiness with a company due to a poor customer serviceexperience. Of these, 73% cited rude staffas the primary painpoint, and 55% said a companys failure to resolve theirproblems in a timely manner drove them away.

    A customer with a negative experience is 10x more likely topublicly express dismay than one with a positive experience.

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    EVERYTHINGIS A TEST

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    TAKE SOMEFUCKING

    CHANCES

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    FACULTYGRADES

    Ph t Sh lt

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    PhotoShelter

    MajesticSEO:

    14,189,389 backlinks 60,930 domains

    Opensite Explorer

    Domain Authority 87/100

    Page Authority 89/100 Facebook Shares 932

    Facebook Likes 666

    G+ 7,675

    Facebook (40k) Twitter (40k)

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    T R t liff St k i C t

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Trey Ratcliffe - Stuck in Customs

    MajesticSEO:

    388,973 backlinks 5,151 domains

    Opensite Explorer

    Domain Authority 73/100

    Page Authority 78/100

    Facebook Shares 6,104 Facebook Likes 3,325

    G+ 6.3 million Facebook (515k)

    Twitter (47kk)

    Instagram (12k)

    Google glasses tester owns HDR

    Speaks at non-photo conferences

    G+ weekly hangouts

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    A

    D id Al H

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    David Alan Harvey

    MajesticSEO:

    15k backlinks 453 domains

    Opensite Explorer

    Domain Authority 53/100

    Page Authority 61/100 Facebook (12k)

    Twitter (26k)

    Instagram (35k) Website: ash-based, non-responsive design, no sales

    Workshops

    Burn Magazine Lens blog interview

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    B

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    Jackson Hole, Wyoming. Speaking at the

    @photographyatthesummit workshop with@jodicobb and @joseazel. #desolate

    #mountain #thunderclouds

    Jodi Cobb

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Jodi Cobb

    MajesticSEO:

    1181 backlinks 85 domains

    Opensite Explorer Domain Authority 37/100

    Page Authority 48/100 Facebook: 536 likes

    Twitter: none

    Instagram: none

    Website: ash-based, non-responsive design, no sales

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    D

    Callie Shell

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Callie Shell

    Facebook: none

    Twitter: none Instagram: none

    G+: none

    Website: coming soon! Good press for Obama coverage

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    F

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    HOMEWORK

    Homework

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    PH OTOS H E LTE R | S E AR C H E N GIN E OPT IMIZ AT ION FOR PH OTOGR AP H E R S

    Homework

    Jodi is creating an Instagram account thisafternoon

    Jodi is uploading a Venice water photo

    Were following Jodi this afternoon Were all going to either blog or Facebook

    about the workshop and link to specicphotographers who inspired us

    Were all going to answer who is our idealcustomer

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    THE COMMUNITY

    YOU HELP BUILD ISTHE COMMUNITY

    YOU DESERVE

    Connect with PhotoShelter

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    Connect with PhotoShelter

    blog.photoshelter.com

    facebook.com/photoshelter

    @photoshelter

    vimeo.com/photoshelter