2014 - 2015 - SABS SABS Tra… · they become more dependent on others in providing goods and services, looking after the environment, ... SABS 2014 Training Brochure GENERAL INFORMATION

SABS Training Academy Brochure2014 - 2015

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SABS 2014 Training Brochure

FOREWORD

Since the dawn of civilization, the survival of communities has depended on trade. As communities grow, they become more dependent on others in providing goods and services, looking after the environment, establishing health and safety measures and in general meeting statutory and legal requirements which may have an effect on what their businesses have to offer.

Trained and skilled staff is required to accomplish all the many complex tasks which are required in the execution of the many activities which make up a business. With this in mind, the SABS continues to offer specialised management systems courses in many disciplines (which could have a major effect on the success of an organisation). Systems are universally required in order to ensure consistency and direction across all sectors of the supply chain. The implementation of a system in any of the domains remains an integral part of any organisation whether big or small. Many additional courses have been added to our product offerings as detailed in our training brochure.

The SABS continues its involvement and belief in the promotion of training and up-skilling of all persons across all spheres by offering high standards of training across the many disciplines listed in our brochure. The education and development of all our people to deliver on quality products and services consistently, has always been a priority.

It is with this philosophy in mind that we take pride in our Training Academy and dedicate ourselves to the philosophy and beliefs of our beloved teacher and leader of all times, Nelson Rolihlahla Mandela, who said

”Education is the great engine of personal development. It is through education that the daughter of a peasant can become a doctor, that the son of a mineworker can become the head of the mine that a child of farm workers can become the president of a great nation. It is what we make out of what we have, not

what we are given, that separates one person from another”

“Education is the most powerful weapon which you can use to change the world.”

All courses listed in the brochure can be presented at your premises by arrangement with SABS Training Academy.

The Academy continues to maintain its registration with the Southern African Auditor and Training Certification Authority (SAATCA) and has acquired accreditation with the Services SETA.

The SABS has a history of serving Southern Africa and the rest of the world for more than 60 years and continues to do so with great success. We are, therefore, proud to present our 2014 Training Brochure.

Please also visit our website at www.sabs.co.za or send any training enquiries to [email protected]

NOTE: Due to enquiries from our clients, the SABS Training Academy intends to offer Saturday classes for all the courses on the brochure, from April going forward. This will be dependent on the number of applicants interested and submitted application forms. The minimum number of learners required to conduct this is 10.

Yours truly,THE SABS TRAINING ACADEMY MANAGER

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INDEX Page

GENERAL INFORMATION 05

ISO 9001:2008 – QUALITY MANAGEMENT SYSTEMS 09

• Introduction to Quality Management Systems 10

• Implementation and evaluation of ISO 9001:2008 11

ISO 14001:2004 – ENVIRONMENTAL MANAGEMENT SYSTEMS 14

• Introduction to Environmental Management Systems 15

• Understanding, Implementation and Auditing of ISO 14001:2004 16

• South African Environmental Legal requirements applicable to ISO 14001:2004 18

OHSAS 18001:2007 – OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS 19

• Introduction to Occupational Health and Safety Management Systems 20

• Understanding, Implementation and Auditing of OHSAS 18001:2007 21

• SA Occupational Health and Safety Legal requirements applicable to OHSAS 18001:2007 23

SAATCA EXAMINATIONS 24

SANS 10330:2007 – HACCP SYSTEMS 25

• Introduction to food safety 26

• Understanding, Implementing and Auditing SANS 10330:2007 27

ISO/ FSSC 22000:2005 – FOOD SAFETY SYSTEM CERTIFICATION 28

• FSSC 22000 Awareness Workshop 28

• Understanding, Implementing of Food Safety System Certification (FSSC) 29

PRODUCT CERTIFICATION – THE SABS MARK SCHEME 30

ISO/IEC 17025:2005 – INTRODUCTION TO GENERAL REQUIREMENTS FOR THE COMPETENCY OF TESTING AND CALIBRATION LABORATORIES 31

ISO 39001:2013 – ROAD TRAFFIC SAFETY MANAGEMENT SYSTEMS 32

SANS 16001:2013: WELLNESS AND DISEASE (INCLUDING HIV AND TB) MANAGEMENT SYSTEMS – REQUIREMENTS 33

INTRODUCTION TO STANDARDIZATION 34

WRITING A NATIONAL STANDARD 35

APPLICATION OF ARP 013 36

UNDERSTANDING THE WTO/TBT AGREEMENT 37

STANDARDS ACT OF STANDARDS WRITERS 38

SUCCESSFUL MINUTES – THE SABS WAY 39

ENGLISH FOR STANDARDS 40

EFFECTIVE COMMITTEE MEETINGS 41

PARTICIPATION IN INTERNATIONAL STARDARDIZATION 43

PROJECT MANAGEMENT FOR STANDARDS WRITERS 44

STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES 45

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ROOT CAUSE ANALYSIS 46

GENERIC GUIDELINES FOR AUDIT PREPARATION AND CERTIFICATION PROCESSES ( ISO 19011 & 17021) 47

SANS 10216:2010 – EVALUATIONS OF VEHICLE TEST STATIONS 48

ISO 27001:2006 – INFORMATION SECURITY MANAGEMENT SYSTEMS 49

SATS 1286: 2011 – MEASUREMENT AND VERIFICATION OF LOCAL CONTENT 50

WRITING GENERIC DOCUMENTATION (Policies; Procedures; Flowcharts etc.) 51

INTERNAL AUDITING OF MANAGEMENT SYSTEMS (i.e. QMS, ISO 9001:2008) 52

ISO 50001:2011 – ENERGY MANAGEMENT SYSTEM (EnMS) 53

• Introduction to Energy Management System 53

• Understanding and auditing of Energy Management System 54

INTEGRATED SUSTAINABILITY REPORTING 55

ONLY SABS STAFF COURSES

• Introduction to Auditing the SABS way 56

• SABS Certification Processes and Procedures 56

IN-HOUSE COURSES ( Not limited to the list above ) 58 (Offered on-site, upon request by 10 or more learners at a time)

UNDERSTANDING INTEGRATED MANAGEMENT SYSTEMS (SHEQ)

Awareness Training Workshops for Shopfloor and Top Management (Not limited to the list below)

• Quality Awareness for Shopfloor Workers – ISO 9001:2008 58

• Quality Awareness for Top Management – ISO 9001:2008 58

• Environmental Awareness for Shopfloor Workers – ISO 14001:2004 59• Environmental Awareness for Top Management – ISO 14001:2004 59

• OHS Awareness for Shopfloor Workers – OHSAS 18001:2007 60

• OHS Awareness for Top Management – OHSAS 18001:2007 60

SANS 10049:2011 – FSM – REQUIREMENTS FOR PREREQUISITE PROGRAMMES (PRPS) 61

• Understanding, Implementation and Auditing of SANS 10049:2011 61

ISO/TS 16949:2009 – INTRODUCTION TO QMS PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS 61

WESTERN CAPE BASED COURSES ONLY 62

TRAINING REGISTRATION FORM 63

MAP and GPRS co-ordinates 65

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GENERAL INFORMATION

COURSE APPLICATIONS

As much as we try to accommodate all learners where possible, the maximum number of trainees that CAN BE accommodated in our courses is 16 per group, mainly due to optimization of the learning experience. Therefore, to avoid disappointment we urge you to submit an application form within 20 working days prior to commencement of the course. Remember, for this we shall work on the first-come first-serve basis

The application form is attached at the back of the brochure and should be completed and faxed to the number indicated i.e. 012 428 6623; alternatively, this can be scanned and e-mailed to [email protected].

VERY IMPORTANT: Application forms should reach the Training Academy 20 working days prior to the commencement of the course.

REGISTRATIONS

After receipt of your completed application form, you will be forwarded a quotation. Upon acceptance of this quotation, proof of acceptance should be returned, accompanied by an authorised and documented purchase order number (on the official company letter-head); alternatively proof of payment should be faxed or emailed through to the SABS Training Academy. Final confirmation of the booking will be sent to you via e-mail upon receipt of all required documentation, 5 working days before the course commences.

ACCOUNT APPLICATIONS

Please note that the SABS has implemented a Credit Management Procedure to manage the credit risk we were previously exposed to. This requires that all customers applying for our training courses without an existing account (i.e. a credit account or cash account) with the SABS will be required to complete an account application form, AA88.

This will be issued by our administrators. It ensures that all customers are billed on their own unique customer account number that will be or has been created in the SABS accounts system.

Should you or your company NOT have an account with the SABS, please ensure that your Training Course Application form is accompanied by the completed Account Application form (AA88).

All Credit Account holders will be expected to generate and send us a legitimate Purchase Order on their company’s official letterhead and signed by their company’s authorised Personnel.

All Cash account holders will have to send us proof of payment a week before the training commences, to [email protected] .

FEES

NOTE: All course fees are charged per person and per module [i.e. module 1 (Understanding and Implementation) is charged separately from module 2 (Lead Auditor)]

PAYMENT

Course fees are payable in full and in advance. Failure to provide proof of payment will lead to the learner being refused entry to the course. Proof of payment must be submitted to the Course Administrator 5 working days prior to attendance of class.

A discount could be negotiated where 3 or more learners from the same organisation, attending the same course, at the same time and are all paid for on the same date from the same account. (Not applicable to In-house courses, where a separate quote will be issued for the presentation of that course.) Tax Invoice – Can only be provided upon receipt of an authorised purchase order number (if the organisation has an account with SABS) and for Cash customers, it will be provided upon receipt of a proof of payment.

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POSTPONEMENT and CANCELLATIONS

All cancellations and postponements of confirmed bookings must be received in writing at least 5 working days prior to the commencement of the course. If not, for postponement, a 10% of course fees shall be payable and for cancellation a 25% of course fees shall be payable.

Should a learner not attend a course without providing prior notification of cancellation or postponement, then the full course fee will be payable.

Note: The SABS Training Academy reserves the right to cancel any course, but undertakes to inform all affected learners as early as possible regarding such cancellations. The only reason that a course would be cancelled and/or postponed is due to insufficient number of learners.

TRAVEL AND ACCOMMODATION

Learners are responsible for their own travel and accommodation arrangements. As Per request, we can assist by supplying contact numbers of guesthouses, hotels or bed and breakfast establishments in the vicinity but the SABS will not be held liable if conditions of these places do not meet your expectations.

COURSE PRESENTATION

Courses will be presented in English only. Special needs will, however be considered in line with our language policy, especially in cases where in-house courses are presented. 100% ATTENDANCE IS A REQUIREMENT ON ALL OUR COURSES.

Courses are presented using a variety of training methods and techniques, and these include lectures, videos, assignments, handbooks and exercises. Group participation is encouraged throughout, as it enhances the learning experience. Learners are continuously evaluated throughout the learning program.

Where a course consists of more than one module, it is COMPULSORY that the modules be done in sequence (i.e. Module 1 first and then Module 2) or alternatively if the learner has completed the module 1 with a different institution, he/she can apply for an exemption. The exemption would require a leaner to submit the following for evaluation at the SABS Academy:

• Concise résumé

• Copies of qualifications/short courses attended

• Course content/index for the course attended in relation to module 1 of all the courses you need to be exempted for.

When this is found satisfactory, the delegates will be required to write an entrance exam at a cost of R400 and should they attain 60% or more, they’ll be accepted for module 2.

Note: For ISO 14001:2004 and OHSAS 18001:2007, the legal courses are strongly advised for better understanding of the legislation and by-laws governing the afore-mentioned courses. These will become compulsory for learners seeking the SAATCA certification.

ACCREDITATION

The SABS Training Academy is registered with SAATCA (Registration number is 003) for the following auditing modules: - ISO 9001, OHSAS 18001 and ISO 14001.

The Training Academy is also accredited by the SERVICES SETA, accreditation number 3842 as a provider of education and training for the delivery of the following programmes:-

i. Quality Management Systems: Implementation and evaluation of ISO 9001:2008 –NQF level 5 with 12 Credits

ii. Quality Management Systems: Auditing ISO 9001:2008 –NQF level 5 with 10 Credits

We have also been granted international recognition to offer Food Safety System Certification (FSSC 22000) training.

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CERTIFICATION

100% attendance is compulsory from each learner for certification purposes.

Where examinations are required, the following rules will apply:

The pass mark for all courses is 60%. For courses where SAATCA certification is sought; the pass mark of 70% is required. In both instances a certificate of Successful Completion will be issued.

Should a learner achieve between 50% - 59%, one re-write of the examination will be allowed within a 4-month Period from the date of the initial examination at no charge. Should a learner request a re-write beyond the 4 months Period, a cost of R500 will be payable. This is only allowed within the year of attendance, otherwise learners will be required to re-attend at a regular fee.

If a learner achieves less than 50% for the specific module or course, he/she will be required to re-attend the course at own cost.

Where no examinations are required, certificates of attendance will be issued.

ISSUE/RE - ISSUE OF CERTIFICATES

Certificates will be issued within 3 months of completion of training, provided all necessary requirements have been fulfilled, including payments. All re-issue requests done after the stipulated period or a year after the training was conducted will be at a cost of R400 per certificate and proof will be required of successful completion.

NOTE: In all cases where certificates have been issued and posted, and a delegate /organization is in possession of the advised tracking number, it remains the responsibility of the delegate to ensure that the certificate is received. The Training Academy cannot carry the responsibility of keeping certificates which have either not been collected by the delegates themselves OR claims are made of non-receipt.

IN-HOUSE PRESENTATION OF COURSES

An in-house presentation means, a trainer representing SABS is sent to the customer’s site or their preferred venue at the customer’s cost to conduct the requested training.

All SABS Training Academy courses can be presented as In-house training courses. These training courses can be customized to suit the customer’s requirements.

Only written requests for In-house training will be accepted.

A quotation will then be sent. Upon receipt of a signed quotation from a customer, accompanied by the proposed training dates (3 options at least), the training confirmation will be sent upon the receipt of the documented purchase order number. This should be on the company letter-heads (if they have an account with SABS) alternatively, they may apply for a credit or cash account by completing the AA88 form.

NOTE: In-house courses will be presented to a minimum of 10 and maximum of 20 learners per session.

To facilitate professional service, efficient planning and supply of competitive quotation, a customer is requested to provide notification of where the training will be presented and a number of People to be quoted on. Remember, the minimum number required to conduct an in-house training is 10.

The customer or organisation will be responsible for providing a suitable training room with audio-visual equipment and all necessary training tools (including projectors, flip charts etc.) as well as refreshments and any amenities they see fit.

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CONTACT DETAILS

For bookings, payments and enquiries

Customer Liaison Officer

E-mail: [email protected]

Tel: +27 (0) 12 428-6503

Fax: +27 (0) 12 428-6623

Training Coordinators

Tel: +27 (0) 12 428 - 6506

Tel: +27 (0) 12 428 - 6243

Tel: +27 (0) 12 428 - 6505

Alternative Number

Tel: +27 (0) 12 428 - 6877

Training Academy Manager

Tel: +27 (0) 12 428 - 6981

Call Centre

Tel: 0861-277-227

Centralised e-mail: [email protected]

Website: www.sabs.co.za

Postal address: Private Bag X 191 Pretoria 0001

Physical address: 1 Dr Lategan Road Groenkloof Pretoria

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ISO 9001: 2008 QUALITY MANAGEMENT SYSTEMS

OVERVIEW

Organisations all over the world have realized the benefits of implementing and maintaining quality management systems based on the ISO 9000 series of standards, since it improves the efficiency and effectiveness of an organisation’s operation. It provides consistency in the quality of a product and/or service. It also drives an organisation to meet and exceed customer expectations, leading to an increase in market and shareholder value.

The course will enhance the understanding of the standards and their requirements, thus enabling learners to implement and maintain such systems in their respective organisational environments.

Note: It is preferable that learners are already familiar with quality issues as the course focuses on the requirements and implementation of management systems

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INTRODUCTION TO QUALITY MANAGEMENT SYSTEM

OVERVIEW:

The standard for Quality Management Systems (ISO 9001:2008) requires that:

• Personnel in the organisation are made aware of the quality policy and objectives of the organisation.

• Personnel are made aware of their roles and responsibilities within the organisation and its quality management system.

This course aims to help organisations comply with the ISO 9001:2008 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make Personnel aware of the importance of their roles in the organisation and assists them to achieve and exceed customer satisfaction.

COURSE DURATION: Two (2) days

COURSE OUTCOMES:

• Brief Overview of the ISO 9000 series

• Quality Concepts

• Quality System Requirements of ISO 9001:2008

• No examination will be written. 100% attendance required.

• Certificate of Attendance will be awarded.

PRETORIA

Jan 14 – 15

Feb 04 – 05

Mar 17 – 18

Apr 14 – 15

May 14 – 15

Jun 18 – 19

Jul 01 – 02

Aug 05 – 06

Sept 16 – 17

Oct 21 – 22

Nov 11 – 12

Dec 08 – 09

Jan 15 12 – 13

Feb 15 09 – 10

Mar 15 16 – 17

CAPE TOWN

Jan 16 – 17

Mar 19 – 20

Apr 24 – 25

Jun 19 – 20

Sept 22 – 23

Dec 09 – 10

Feb 15 02 – 03

DURBAN

Jan 20 – 21

Mar 17 – 18

Apr 14 – 15

Jun 17 – 18

Aug 07 – 08

Sept 25 – 26

Dec 08 – 09

Jan 15 15 – 16

Mar 15 02 – 03

PORT ELIZABETH

Feb 12 – 13

Mar 19 – 20

Jul 28 – 29

Sept 25 – 26

Feb 15 05 – 06

FEES:R 4 095.00 (R 3 592.11 + R 502.89 VAT)

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ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS IMPLEMENTATION AND EVALUATION

COURSE DURATION: Five (5) days per module.

COURSE OUTCOMES

• Module 1: Understanding and Implementation of ISO 9001: 2008

SETA ACCREDITED: NQF LEVEL 5 [12 points rating]

• Understanding Quality Concepts, the purpose and rationale for a QMS

• Understanding the PDCA cycle

• Describing the benefits of a QMS

• Understanding the Quality Management Principles and their application in organisations

• Applying the Process Approach in a QMS

• Describing the 4-tier QMS documentation model

• Implementation of ISO 9001 standard requirements

• Interpretation and application of Quality Management Principles and Requirements

• Examination

• Module 2: QMS Auditing ¬ — SAATCA REGISTERED

SETA ACCREDITED: NQF LEVEL 5 [10 points rating]

• Understanding the purpose and benefits of auditing

• Understanding the difference between 1st, 2nd and 3rd party audits and other types of audits

• Using and interpretation of ISO 9001 as a basis for audits

• Preparing and planning for audits (audit schedules, audit plans, audit checklist)

• Performing audits, displaying appropriate auditor traits, such as using effective questioning tech-niques and recording non-conformances

• Writing audit reports and follow-up on corrective actions

• Explaining the process of certification

• Examination

PRETORIA

Group MODULE 1 MODULE 2

Q1400 20 Jan 24 Jan 03 Feb 07 Feb

Q1401 27 Jan 31 Jan 10 Feb 14 Feb

Q1402 10 Feb 14 Feb 24 Feb 28 Feb

Q1403 17 Feb 21 Feb 03 Mar 07 Mar

Q1404 03 Mar 07 Mar 24 Mar 28 Mar

Q1405 10 Mar 14 Mar 24 Mar 28 Mar

Q1406 31 Mar 04 Apr 05 May 09 May

Q1407 07 Apr 11 Apr 05 May 09 May

Q1408 05 May 09 May 19 May 23 May

Q1409 12 May 16 May 26 May 30 May

Q1410 19 May 23 May 02 Jun 06 Jun

Q1411 02 Jun 06 Jun 23 Jun 27 Jun

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Q1412 09 Jun 13 Jun 23 Jun 27 Jun

Q1413 30 Jun 04 Jul 14 Jul 18 Jul

Q1414 07 Jul 11 Jul 21Jul 25 Jul

Q1415 14 Jul 18 Jul 28 Jul 01 Aug

Q1416 21 Jul 25 Jul 04 Aug 08 Aug

Q1417 28 Jul 01 Aug 11 Aug 15 Aug

Q1418 11 Aug 15 Aug 25 Aug 29 Aug

Q1419 18 Aug 22 Aug 01 Sep 05 Sep

Q1420 01 Sep 05 Sep 15 Sep 19 Sep

Q1421 08 Sep 12 Sep 29 Sep 03 Oct

Q1422 29 Sep 03 Oct 13 Oct 17 Oct

Q1423 06 Oct 10 Oct 20 Oct 24 Oct

Q1424 13 Oct 17 Oct 27 Oct 31 Oct

Q1425 27 Oct 31 Oct 10 Nov 14 Nov

Q1426 03 Nov 07 Nov 17 Nov 21 Nov

Q1427 17 Nov 21 Nov 01 Dec 05 Dec

Q1428 24 Nov 28 Nov 08 Dec 12 Dec

Q1500 19 Jan 15 23 Jan 15 02 Feb 15 06 Feb 15

Q1501 26 Jan 15 30 Jan 15 09 Feb 15 13 Feb 15

Q1502 02 Feb 15 06 Feb 15 16 Feb 15 20 Feb 15

Q1503 09 Feb 15 13 Feb 15 23 Feb 15 27 Feb 15

Q1504 16 Feb 15 20 Feb 15 02 Mar 15 06 Mar 15

Q 1505 23 Feb 15 27 Feb 15 09 Mar 15 13 Mar 15

Q1506 02 Mar 15 06 Mar 15 16 Mar 15 20 Mar 15

Q1507 09 Mar 15 13 Mar 15 23 Mar 15 27 Mar 15

Q 1508 16 Mar 15 20 Mar 15 30 Mar 15 03 Apr 15

Q 1509 23 Mar 15 27 Mar 15 06 Apr 15 10 Apr 15

DURBAN


Q1429 03 Feb 07 Feb 24 Feb 28 Feb

Q1430 10 Mar 14 Mar 24 Mar 28 Mar

Q1431 07 Apr 11 Apr 12 May 16 May

Q1432 26 May 30 May 09 Jun 13 Jun

Q1433 07 Jul 11 Jul 21 Jul 25 Jul

Q1434 11 Aug 15 Aug 25 Aug 29 Aug

Q1435 08 Sept 12 Sept 29 Sept 03 Oct

Q1436 03 Nov 07 Nov 24 Nov 28 Nov

Q1437 01 Dec 05 Dec 26 Jan 30 Jan

Q1510 09 Feb 15 13 Feb 15 23 Feb 15 27 Feb 15

Q15011 16 Mar 15 20 Mar 15 30 Mar 15 03 Apr 15

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CAPE TOWN


Q1436 27 Jan 31 Jan 10 Feb 14 Feb

Q1437 03 Mar 07 Mar 31 Mar 04 Apr

Q1438 05 May 09 May 19 May 23 May

Q1439 30 Jun 04 Jul 14 Jul 18 Jul

Q1440 01 Sept 05 Sept 15 Sept 19 Sept

Q1441 27 Oct 31 Oct 17 Nov 21 Nov

Q1512 16 Feb 15 10 Feb 15 09 Mar 15 13 Mar 15

FEES PER MODULE: Pretoria: R 8 525.00 (R 7 478.07 + R 1 046.93 VAT)

All other venues: R 8 715.00 (R 7 644.74 + R 1 070.26 VAT) NB: Extra courses will be scheduled on request.

PORT ELIZABETH


Q1442 24 Feb 28 Feb 10 Mar 14 Mar

Q1443 02 Jun 06 Jun 23 Jun 27 Jun

Q1444 08 Sept 12 Sept 13 Oct 17 Oct

Q1445 10 Nov 14 Nov 24 Nov 28 Nov

Q1513 19 Jan 15 23 Jan 15 23 Mar 15 27 Mar 15

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ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS)

OVERVIEW

Organisations have a legal and social responsibility regarding the environment within which they operate. This requires a sound environmental management system. This is due to organisations’ impact on the environment through their operational activities, products and services. ISO 14001 has been written to be applicable to all types and sizes of organisations. The overall aim of ISO 14001 is to support environmental protection and prevention of pollution in balance with socio-economic needs.

The training is applicable to all employees requiring an understanding of environmental management systems or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an ISO 14001 (EMS).

Note 1: It is preferable that learners are already familiar with environmental issues as the course focuses on the requirements and implementation of management system.

Note 2: Learners are strongly advised to attend the Environmental Legal Requirements course.

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INTRODUCTION TO ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS)

OVERVIEW

The standard for Environmental Management System (ISO 14001:2004) requires that: -• Personnel are made aware of their roles and responsibilities within the organisation and its

environmental management system.

This course aims to help organisations comply with the ISO 14001:2004 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make Personnel aware of the importance of their roles in the organisation and assists them to understand their environmental obligations and commitments.


COURSE OUTLINE:

• Brief Overview of ISO 14001

• EMS Concepts and Issues

• EMS Requirements of ISO 14001:2004

• No examination will be written, 100% attendance required.


PRETORIA

Jan 13 – 14

Mar 17 – 18

Apr 22 – 23

Jun 17 – 18

Aug 05 – 06

Sept 22 – 23

Oct 23 – 24

Nov 11 – 12

Jan 15 13 – 14

DURBAN

Jan 13 – 14

Mar 17 – 18

Apr 29 – 30

Jun 17 – 18

Aug 18 – 19

Jan 15 15 – 16

CAPE TOWN

Jan 28 – 29

Apr 15 – 16

Jul 01 – 02

Sept 25 – 26

Dec 01 – 02

Feb 15 18 – 19

PORT ELIZABETH

Mar 26 – 27

Jul 01 – 02

Feb 15 19 – 20

FEES:R 4 095.00 (R 3 592.11 + R 502.89 VAT)

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ISO 14001:2004 - UNDERSTANDING, IMPLEMENTING AND AUDITING ENVIRONMENTAL MANAGEMENT SYSTEMS

COURSE DURATION: Five (5) days per module

COURSE OUTCOMES

• Module 1: Understanding and Implementing of ISO 14001

• Introduction to ISO 14001:2004 concepts

• An overview of environmental risks or opportunities to organisations

• Similarities between ISO 9001, ISO 14001 and OHSAS 18001

• Introduction to environmental legislation and global environmental concerns

• Identification of environmental aspects and impacts

• Requirements, interpretation and intent of the standard

• Formulating the basis for the implementation and improvement of ISO 14001:2004

• Examination

• Module 2: Environmental Management System Auditing (SAATCA Registered)

• An overview of the types of EMS audits, reasons to audit and problems associated with audits

• Understanding of the auditing principles and the process

• The process approach to auditing

• Understanding EMS and Certification challenges

• Typical audit documentation

• Extensive practical assignments and audit scenarios

• Examination

PRETORIA

Group Module 1 Module 2

E1400 20 Jan 24 Jan 03 Feb 07 Feb

E1401 17 Feb 21 Feb 03 Mar 07 Mar

E1402 24 Mar 28 Mar 07 Apr 11 Apr

E1403 12 May 16 May 26 May 30 May

E1404 09 Jun 13 Jun 30 Jun 04 July

E1405 14 Jul 18 Jul 28 Jul 01 Aug

E1406 11 Aug 15 Aug 25 Aug 29 Aug

E1407 08 Sept 12 Sept 29 Sept 03 Oct

E1408 13 Oct 17 Oct 27 Oct 31 Oct

E1409 10 Nov 14 Nov 24 Nov 28 Nov

E1500 19 Jan 15 23 Jan 15 02 Feb 15 06 Feb 15

E1501 16 Feb 15 20 Feb 15 02 Mar 15 06 Mar 15

E1502 16 Mar 15 20 Mar 15 30 Mar 15 03 Apr 15

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DURBAN

E1410 27 Jan 31 Jan 10 Feb 14 Feb

E1411 05 May 09 May 19 May 23 May

E1412 07 Jul 11 Jul 21 Jul 25 Jul

E1413 01 Sept 05 Sept 29 Sept 03 Oct

E1414 03 Nov 07 Nov 17 Nov 21 Nov

E1503 09 Feb 15 13 Feb 15 23 Feb 15 27 Feb 15

E1504 16 Mar 15 20 Mar 15 30 Mar 15 03 Apr 15

CAPE TOWN

E1415 03 Feb 07 Feb 24 Feb 28 Feb

E1416 12 May 16 May 26 May 30 May

E1417 11 Aug 15 Aug 25 Aug 29 Aug

E1418 08 Dec 12 Dec 26 Jan 15 30 Jan 15

E1505 09 Mar 15 13 Mar 15 23 Mar 15 27 Mar 15

PORT ELIZABETH

E1419 10 Mar 14 Mar 31 Mar 04 Apr

E1420 01 Sept 05 Sept 15 Sept 19 Sept

E1421 27 Oct 31 Oct 17 Nov 21 Nov

E1506 02 Mar 15 06 Mar 15 06 Apr 15 10 Apr 15

FEES PER MODULE:Pretoria: R 7 760.00 (R 6 807.02 + R 952.98 VAT)

Other Venues: R 7 990.00 (R 7 008.77 + R 981.23 VAT)

Note: Because legislation is such an integral part of Environmental Management system, we strongly recommend that learners also attend the Environmental Legal course.

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SOUTH AFRICAN ENVIRONMENTAL LEGAL REQUIREMENTS APPLICABLE TO ISO 14001:2004

OVERVIEW

The minimum legal requirements of ISO 14001 necessitate a commitment by the organization’s top management to comply with all the applicable environmental legislation. In order to implement this commitment, organizations must identify and have access to all applicable legal requirements. The relevance and application of the identified laws should also be understood and captured in the environmental management system.

It follows that the legal requirements, together with the other elements of the environmental policy, must guide the organizations’ objectives and targets and environmental management programmes. It must also be incorporated into operational and monitoring procedures where appropriate.

The fragmentation of South Africa’s environmental legislation makes the isolation and interpretation of applicable legislation complex. Therefore, our legal training course has been designed to equip learners with a working knowledge of the most important South African environmental laws. The course also highlights the practical application of the law to the typical industrial and mining environment. The main objective of the course is to enable learners to identify and relate the applicable laws to their industries’ activities, products and services.

Environmental legal issues should be a strategic priority of every organisation. Therefore, personnel tasked with the implementation, management and evaluation of an Environmental Management System (EMS), require an understanding of legal issues pertaining to an EMS.

Note: The course focuses on obligations imposed by the respective act and regulations and not on philosophies underpinning the legislation.

COURSE DURATION: Five (5) days

COURSE OUTCOMES ISO 14001 and the environmental legal requirements

South African Environmental legal requirements related to:

• Personal liability for environmental offences in the workplace

• Air pollution control

• Water management

• Waste management

• Hazardous chemicals and substances (excluding dangerous goods transport)

• Environmental impact assessments

PRETORIA CAPE TOWN DURBAN

24 – 28 Mar 20 – 24 Oct 24 – 28 Feb

08 – 12 Sep 01 – 05 Dec

10 – 14 Nov

FEES:Pretoria: R 9 203.00 (R 8 072.81 + R 1 130.19 VAT)

Other areas: R 9 475.00 (R 8 311.40 + R 1 163.60 VAT)

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OHSAS 18001:2007: OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS (OHSAS)

OVERVIEW

Organisations have a legal and social responsibility regarding the occupational health and safety of all employees in their working environment. This requires sound occupational health and safety management system (OHSAS) due to hazards and risks that can have a detrimental effect on employees. OHSAS 18001:2007 has been written to be applicable to all types and sizes of organisations. The overall aim of the standard is to enable organisations to identify, eliminate or at least minimise and control their occupational hazards and lower their risks through improvement of OHSAS performance.

All employees requiring an understanding of the OHSAS, or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an OHSAS 18001:2007 (OHSAS) should attend.

Note 1: It is preferable that learners are already familiar with health and safety issues and risk assessments as the course focuses on the requirements and interpretation of the management systems.

Note 2: Learners are strongly advised to attend the OHS Legal Requirements Course.

20


INTRODUCTION TO OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS (OHSAS)

The standard for OHS Management System (OHSAS 18001:2007) requires that: -• Personnel are made aware of their roles and responsibilities within the organization and its occupational

health and safety management system.

This course aims to help organizations comply with the OHSAS 18001: 2007 requirements. It ensures that learners attending the training understand and are able to implement these in their own environment. It also helps to make personnel aware of the importance of their roles in the organizations and how to assist them to achieve the occupational health and safety obligations and commitments.


COURSE OUTCOMES:

• Brief Overview of the OHSAS 18001: 2007

• OHS Concepts

• Management System Requirements of OHSAS 18001: 2007



PRETORIA

Mar 19 – 20

Apr 24 – 25

Jun 19 – 20

Sep 25 – 26

Dec 10 – 11

Jan 15 15 – 16

DURBAN

Mar 19 – 20

Jun 19 – 20

Aug 20 – 21

Oct 15 – 16

Feb 15 02 – 03

CAPE TOWN

Jan 30 – 31

Apr 16 – 17

Aug 06 – 07

Dec 03 – 04

Feb 15 19 – 20

PORT ELIZABETH

Apr 23 – 24

Sept 22 – 23

Feb 15 17 – 18

FEES:R 4 095.00 (R 3 592.11 + R 502.89 VAT)

21


OHSAS 18001:2007: UNDERSTANDING, IMPLEMENTATION AND AUDITING OF OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSAS)


COURSE OUTCOMES

• Module 1: Understanding and Implementation of OHSAS 18001:2007

• Introduction to OHSAS 18001:2007 concepts

• Similarities between ISO 9001, ISO 14001 and OHSAS 18001

• Requirements, interpretation and intent of OHSAS 18001:2007

• Identification of Occupational Health and Safety hazards

• The basic principles of risk assessment

• Formulating the basis for the implementation and improvement of OHSAS 18001:2007

• The Certification process

• Examination

• Module 2: OHSMS Auditing - SAATCA Registered

• An overview of the types of OHSMS audits, reasons to audit and problems associated with audits

• Understanding of the auditing principles and process

• The process approach auditing

• Understanding Management Systems and Certification challenges

• Typical audit documentation, extensive practical assignments and audit scenarios

• Examination

PRETORIA


S1400 27 Jan 31 Jan 10 Feb 14 Feb

S1401 24 Feb 28 Feb 10 Mar 14 Mar

S1402 31 Mar 04 Apr 05 May 09 May

S1403 19 May 23 May 02 Jun 06 Jun

S1404 23 Jun 27 Jun 07 Jul 11 Jul

S1405 21 Jul 25 Jul 04 Aug 08 Aug

S1406 18 Aug 22 Aug 01 Sept 05 Sept

S1407 15 Sep 19 Sep 06 Oct 10 Oct

S1408 20 Oct 24 Oct 03 Nov 07 Nov

S1409 17 Nov 21 Nov 01 Dec 05 Dec

S1500 26 Jan 15 30 Jan 15 09 Feb 15 13 Feb 15

S1501 23 Feb 15 27 Feb 15 09 Mar 15 13 Mar 15

S1502 23 Mar 15 27 Mar 15 06 Apr 15 10 Apr 15

22


DURBAN

S1410 03 Mar 07 Mar 24 Mar 28 Mar

S1411 09 Jun 13 Jun 30 Jun 04 Jul

S1412 08 Sept 12 Sept 06 Oct 10 Oct

S1413 10 Nov 14 Nov 01 Dec 05 Dec

S1503 19 Jan 15 23 Jan 15 16 Feb 15 20 Feb 15

S1504 02 Mar 15 06 Mar 15 23 Mar 15 27 Mar 15

CAPE TOWN

S1414 17 Feb 21 Feb 03 Mar 07 Mar

S1415 02 Jun 06 Jun 23 Jun 27 Jun

S1416 14 Jul 18 Jul 28 Jul 01 Aug

S1417 20 Oct 24 Oct 17 Nov 21 Nov

S1505 09 Feb 15 13 Feb 15 23 Feb 15 27 Feb 15

PORT ELIZABETH

S1418 07 Apr 11 Apr 05 May 09 May

S1419 14 Jul 18 Jul 18 Aug 22 Aug

S1420 20 Oct 24 Oct 03 Nov 07 Nov

S1506 26 Jan 15 30 Jan 15 09 Mar 15 13 Mar 15

FEES PER MODULE:Pretoria: R 9 210.00 (R 8 078.95 + R 1 131.05 VAT)

Other venues: R 9 850.00 (R 8 640.35 + R 1 209.65 VAT)

Note: Because legislation is such an integral part of Occupational Health and Safety systems, we strongly recommend that learners also attend the Legal course

23


SOUTH AFRICAN OCCUPATIONAL HEALTH AND SAFETY LEGAL REQUIREMENTS APPLICABLE TO OHSAS 18001:2007

OVERVIEW

For personnel to implement, manage and evaluate an Occupational Health and Safety Management System effectively, they require an understanding of legal issues pertaining to an OHSAS. The employer has both a legal and moral duty to ensure that employees, the community and third parties are safeguarded as far as is reasonably practicable against occupational hazards and risk. The appropriate knowledge and understanding of legislation is essential for employees and management both from a common sense and a legal approach.

Note: The course focuses on obligations imposed by the respective Acts and Regulations of which personnel must have an understanding and not on philosophies underpinning the legislation.

WHO SHOULD ATTEND?

Risk Managers; Safety Officers/Managers; System Coordinators; Occupational Health Practitioners; Senior Legal Appointees; Engineering Manager etc.

COURSE DURATION: Three (3) days per module

COURSE OUTCOMES Brief outline of the South African Legal system: Legislature, different forms of liability for individuals and organizations

• Mine Health and Safety Act

• Occupational Health and Safety Act

• Contractor Management

• OHSAS 18001: 2007 Risk and Legal Requirements

• Basic Principles of the Compensation for Occupational Injuries and Diseases Act

• Basic Principles of the National Road Traffic Act

• Basic Principles of the Hazardous Substances Act

• Basic Principles of the Basic Conditions of Employment Act

• Tobacco Products Control Act

• Examination

PRETORIA

24 – 26 Mar

23 – 25 Jun

06 – 08 Oct

FEES: Pretoria: R 7 000.00 (R 6 140.35 + R 859.65 VAT)

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SAATCA EXAMINATIONS

Through the years we have established that the majority of our customers attend our courses to be able to conduct audits within their organizations as well as those that are interested in making auditing a career. These learners are afforded the opportunity to write a SAATCA accredited examinations.

After successful completion of SABS accredited auditing courses, learners who wish to pursue a career as auditors and register with SAATCA, will need to pass the SABS auditing module with a 60% pass mark and thus will be afforded the opportunity to write the external “SAATCA Board” examination at a SAATCA selected venue. These examinations must be written within 6 months from the last date of course attendance.

It is recommended that learners acquire some experience before they attempt to write these examinations. The SAATCA exam pass mark is 70%. To receive a SAATCA certificate of successful completion, the learner must obtain 70% in the written examination and be successful in the continual assessment and have attended the full course. i.e. at least 36hrs.

SAATCA registration requirements need to be complied with as per the set SAATCA criteria.

The duration of the SAATCA examinations is 2.5 hours. A learner that achieves 50% – 69% in the written examination shall be allowed one re-examination within 12 months. A certificate will be issued to indicate that the learner passed the SAATCA examinations.

Please visit their website: www.saatca.co.za

PRETORIA

Apr 11

May 23

Jun 27

Jul 25

Aug 22

Sept 19

Oct 24

Nov 28

Dec 12

FEESR 500.00 (R 438.60 + R 61.40 VAT)

25


SANS 10330:2007: HACCP SYSTEMS

OVERVIEW

Within the food and drink industry, HACCP is a well-known technique used to analyze potential food safety hazards in an operation. It assists in identifying where these may occur and also in evaluating which are more critical to consumer safety. The increasing demand for control of food and drink processes has resulted in companies worldwide introducing and maintaining HACCP systems.

This course is designed to enable learners to understand, implement and maintain HACCP systems based on SANS 10330: “The implementation and management of a Hazard Analysis and Critical Control Point (HACCP) system”. The system ensures that companies produce food and drinks that are safe for human consumption

26


INTRODUCTION TO FOOD SAFETY

OVERVIEW

The purpose of this course is to give a basic understanding of food safety and an overview on implementation of food safety management systems. It enables delegates to gain a basic understanding of the various standards and specifications (PRP requirements, SANS standards, ISO standards) that are available when implementing a food safety system. It also outlines the steps for implementation of the food safety system.


COURSE OUTCOMES

• Brief Overview of the Food Safety Systems

• Food Safety Concepts

• Management System Requirements of Food Safety


• Certificate of Attendance will be awarded

PRETORIA

May 19 – 20

Oct 28 – 29

DURBAN

Jun 17 – 18

CAPE TOWN

Aug 04 – 05

FEES:R 4 095.00 (R 3 592.11 + R 502.89 VAT)

27


SANS 10330:2007: UNDERSTANDING AND AUDITING HACCP


COURSE OUTCOMES

• Module 1: HACCP Concepts and the Requirements of SANS 10330:2007

• Introduction to HACCP

• Pre-requisite programs

• Food Safety Hazards

• SANS 10330:2007 Requirements

• The HACCP study (principles & stages)

• Maintaining the system

• Practical Examples and Exercises

• Examination

• Module 2: Audit Practice

• Introduction to auditing

• Auditing Principles - ISO 19011

• Auditor Requirements

• The Audit Program

• The Audit Process

• The Certification Process

• Practical Examples and Exercises

• Examination

PRETORIA


H1401 10 Feb 14 Feb

H1402 07 Apr 11 Apr 23 Jun 27 Jun

H1403 11 Aug 15 Aug 10 Nov 14 Nov

DURBAN

H1404 03 Mar 07 Mar 30 Jun 04 Jul

CAPE TOWN

H1406 10 Mar 14 Mar

H1407 02 Jun 06 Jun 26 Sept 03 Oct

PORT ELIZABETH

H1408 15 Sept 19 Sept 13 Oct 17 Oct


Other venues: R 6 910.00 (R 6 061.40 + R 848.60 VAT)

28


FSSC 22000 - AWARENESS WORKSHOP

This course aims to provide a basic understanding of food safety, with regards to the FSSC 22000.

It encourages personnel attending the training to have an understanding of their roles within the food safety system and also provides guidance towards implementation of a FSSC 22000.

COURSE DURATION: One (1) day

COURSE OUTCOMES

• Understanding of food safety

• Overview of GMPs/PRPs

• Overview of requirements of FSSC 22000

• No examination will be written.


PRETORIA

May 16

Aug 07

DURBAN

Mar 19

CAPE TOWN

Sept 09

FEES Pretoria: R 1 500.00 (R 1 315.79 + R 184.21 VAT)


29


FSSC 22000/ ISO 22000: UNDERSTANDING AND AUDITING FOOD SAFETY SYSTEM CERTIFICATION

OVERVIEW

Food Safety System Certification 22000 (FSSC 22000) is an ISO-based, internationally accepted certification scheme, for auditing and certification of food safety in the whole supply chain.

This course is aimed at delegates that have thorough knowledge of ISO 22000. The course aims to provide an understanding of the requirements of FSSC 22000.

It gives an overview of the scheme requirements. It will enable delegates to better understand these requirements when implementing effective food safety system based on these requirements


COURSE OUTCOMES

• Module 1 : Understanding and Implementation of FSSC

• Understanding hazards

• Overview of GMPs/PRPs

• Overview of requirements of ISO 22000

• FSSC Part 1 requirements

• Module 2 : Auditing

• Auditing Principles – ISO 19011

• Food Safety Systems Certification Audit

• Validation, verification and improvement of the Food Safety Systems Certification

• Practical examples and Exercises

• Examination

PRETORIA


FSSC 1401 24 Feb - 28 Feb

FSSC 1402 05 May - 09 May 07 Jul - 11 Jul

CAPE TOWN

FSSC 1403 21 Jul 25 Jul 03 Oct 07 Nov

DURBAN

FSSC 1404 26 May 30 May 18 Aug 22 Aug

FEES PER MODULE:Pretoria: R 10 200.00 (R 8 947.37 + R 1 252.63 VAT)

Other venues: R 10 400.00 (R 9 122.81 + R 1 277.19 VAT)

30


PRODUCT CERTIFICATION - SABS MARK SCHEME

OVERVIEW

The SABS Mark Scheme is a certification process by which a third party (i.e. SABS Commercial (SOC) Ltd) gives assurance that a product fulfils specified requirements.

The SABS Mark Scheme applies only to products/commodities for which South African National Standards (SANS) exist. This is an accredited type 5* product certification scheme.

The SABS mark can be applied to both locally manufactured and imported products/commodities.


COURSE OUTCOMES

• A full understanding of all aspects of the SABS Mark Scheme

• The Certification Process and Requirements

• The Quality System Requirements as defined in the general and specific permit conditions

• Sampling and Testing requirements and process, including the more specialised witness testing

PRETORIA

MS 1400 16 Apr 17 Apr

MS 1401 01 Jul 02 Jul

MS 1402 11 Nov 12 Nov

MS 1403 09 Feb 15 10 Feb 15

DURBAN

MS 1404 04 Feb 05 Feb

MS 1405 12 Mar 13 Mar

CAPE TOWN

MS 1406 22 Apr 23 Apr

PORT ELIZABETH

MS 1407 30 Jul 31 Jul

FEES:Pretoria R 4 095.00 (R 3 592.11 + R 502.89 VAT)

31


ISO/ IEC 17025:2005 GENERAL REQUIREMENTS FOR THE COMPETENCY OF TESTING AND CALIBRATION LABORATORIES

OVERVIEW

This course aims to give an understanding of the general requirements for the competency of the laboratory and its staff to carry out tests and/or calibrations, including sampling. It covers testing and calibration performed using standard methods, non-standard methods and laboratory methods.

This International Standard is applicable to all organizations performing test(s) and/or calibration(s). This include for example, first, second and third party laboratories and laboratories where testing and/or calibration forms part of inspection and product certification. It is applicable to all laboratories regardless of the number of personnel or the extent of the scope of testing and/or calibration activities. It is for use by laboratories in developing their management system for quality, administrative and technical operations.


COURSE OUTCOMES

• Brief Overview of the Standard

• Management Requirements

• Technical Requirements

• Questionnaires

• Practical examples and exercises — Portfolio of evidence

• Certificates of competence will be awarded

PRETORIA

IEC1401 10 Mar 14 Mar

IEC1402 21 Jul 25 Jul

IEC1403 08 Sept 12 Sept

IEC1404 24 Nov 28 Nov

IEC1501 09 Mar 15 13 Mar 15

FEESPretoria: R 6 650.00 (R 5 833.33 + R 816.67 VAT)

32


SANS 39001:2013: ROAD TRAFFIC SAFETY (RTS) MANAGEMENT SYSTEMS

OVERVIEW

The standard specifies requirements for a road traffic safety (RTS) management system to enable an organization that interacts with the road traffic system to reduce death and serious injuries related to road traffic crashes which it can influence.

The standard includes development and implementation of:

• an appropriate RTS policy,

• development of RTS objectives and action plans,

This takes into account legal and other requirements to which the organization subscribes, and information about elements and criteria related to RTS that the organization identifies as those which it can control and those which it can influence.

This course aims to help organisations understand the SANS 39001:2013 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard.


COURSE OUTCOMES

• Brief Overview of SANS 39001:2013

• RTS Concepts

• RTS Management System Requirements of SANS 39001:2013

• No examination will be written. 100% attendance required.


PRETORIA

May 12 – 13

Jul 03 – 04

Oct 23 – 24

Jan 15 14 – 15

FEES:R 4 095.00 (R 3 592.11 + R 502.89 VAT)

33


SANS 16001:2013: WELLNESS AND DISEASE (INCLUDING HIV AND TB) MANAGEMENT SYSTEMS

OVERVIEW

This course will provide the delegates with the understanding of the implementation process of the SANS 16001:2013 standard requirements, its purpose and benefits to their respective organizations. It aims to assist organizations to be able to monitor and evaluate the effectiveness and efficiency of their wellness programme.

The training is not only meant for organizations that want to implement the standard but also those that want to effectively manage their wellness programme that include other illnesses that negatively impact their work environment.


COURSE OUTCOMES

• Overview and concepts of SANS 16001

• Requirements of Wellness and Disease management System

• Assessment and Planning

• Resource Management

• Measurement , Analysis and Improvement

• Examination will be written, Certificate will be awarded

• 100% attendance required.

PRETORIA

MODULE 1 - Understanding and Implementation of SANS 16001:2013

MODULE 2 –Auditing of SANS 16001:2013

19 – 23 May -

09 – 13 Jun 25 – 29 Aug

06 – 10 Oct 03 – 07 Nov

FEES:Pretoria: R 7 410.00 (R 6 500.00 + R 910.00 VAT)


(Price to be reviewed)

34


INTRODUCTION TO STANDARDIZATION

Prerequisite for internal candidates: SABS Induction and Value Chain

Course Content:

• Definition and function of standards

• Role of the SABS

• National, regional and international standardization

• Concepts and terminology related to standardization

• The standards development process, including maintenance

• Documents developed and/or published by SABS Standards.

• The role and function of technical committees

COURSE DURATION: Three (3) days

COURSE OUTCOMES:

• On completion of this module, learners will be able to:

• Discuss the role of the SABS and SABS Standards in standards development.

• Understand and comment on the concept, purpose and benefits of standards and standardization.

• Discuss (in basic terms) the international standards environment and explain the role of SABS Standards in the international standards environment.

• List and describe the range of documents published by SABS Standards.

• Explain the standards development process, including its stages and basic terminology.

• Explain the difference between locally developed standards and adopted standards.

• Discuss the purpose and composition of technical committees, as well as the meaning of consensus in the context of standards development.

• Identify functions and role-players in the standards development process.

• Understand the purpose and system of standards maintenance.

Target Group:

• All SABS employees who work in a direct or indirect capacity with national standards, including Auditors and Test Officers

• Chairpersons and members of the SABS technical committees and Working Groups

• Persons who are involved with the development or drafting of standards

PRETORIA

16 – 18 Jul 14 05 – 07 Nov 14 03- 05 Mar 15


35


WRITING A NATIONAL STANDARD

Prerequisite: Introduction to Standardization

Prerequisite for internal candidates:

• Introduction to Standardization

• Standards Development Processes and Procedures

• Understanding the WTO/TBT requirements

• The Standards Act for Standards Writers

Course Content:

• Rules for the structure and drafting of a national standard and similar document

• Requirements for the content of a standard

• Rules for drafting the various elements of a standard

• Rules that apply to the maintenance of standards

COURSE DURATION: Six (6) days

COURSE OUTCOMES:By the end of this workshop, learners will be able to…

• Identify and apply the concepts and principles that are applicable to, and support, standards.

• Understand the function of writing a national standard.

• Determine the type of standard or other deliverable needed.

• Draft an appropriate scope and title for a standard.

• Select suitable keywords and draft an abstract.

• Organize information effectively within a standard and arrange the typical components of a standard into a typical and coherent structure.

• Explain and apply the rules and conventions applicable to the drafting of a national standard.

• Ensure that language and style within a standard are appropriate and that standard wording is used wherever possible.

• Draft Test Methods appropriately.

• Understand the legal issues involved in the writing of standards.

• Explain and apply the drafting rules, conventions and considerations particular to the maintenance of existing standards.

Target Group:

• Standards Writers

• Standards Editors

• Technical Reviewers

• Chairpersons and members of SABS Technical committees

• Conveners of Working Groups

PRETORIA

21 – 28 May 19 - 26 Nov


36


APPLICATION OF ARP 013

Prerequisite: Writing a national standard

Course Content:The rules, guidelines and conventions contained in ARP 013, Rules for the structure and drafting of stan-dards.

ARP 013 covers the following:

• General principles of standards

• Structure, including subdivision of subject matter and numbering of subject matter

• The use of notes and footnotes

• The use of tables and figures

• References

• Cross referencing

• Quantities, units and symbols

NOTE: This document is aligned with the ISO/IEC Directives – Part 2: Rules for the structure and drafting of standards.


COURSE OUTCOMES:By the end of this workshop, learners will be familiar with the contents of ARP 013 and able to apply it in the development of standards and other normative documents.

Target Group:




• Word Processors (Typists)


PRETORIA

05 – 08 Aug 14 03 – 06 Feb 15


37


UNDERSTANDING THE WTO/TBT AGREEMENT

(World Trade Organization/Technical Barriers to Trade)

Prerequisite: Introduction to standardization

Course Content:

• The history and purpose of the WTO/TBT agreement

• The implications of the WTO/TBT agreement for the development of standards

COURSE DURATION: Half day (4 hours)

COURSE OUTCOMES:On completion of this module, learners will be able to…

• Explain why standards are developed in the way that they are.

• Describe how the development of standards relates to the WTO/TBT Agreement.

• Explain the obligations that the SABS has as a Standards Organization to the TBT Agreement.

Target Group:






• SABS Commercial managers

• Other SABS employees concerned with national standards and their content.

PRETORIA

09 Apr 09 Oct

FEES PER MODULEPretoria: R 800.00 (R 701.75 + R 98.25 VAT)

38


STANDARDS ACT FOR STANDARDS WRITERS

Prerequisite: Introduction to standardization

Course Content:

• The history and purpose of the Standards Act

• The implication of the Standards Act for the development and publication of National Standards and similar documents.



• Explain the purposes of the Standards Act and its relevance to SABS Standards.

• Discuss the continued existence, objectives and functions of the SABS.

• Demonstrate awareness of the basic principles and requirements regarding management of the SABS.

• Describe the purpose and operation of an Advisory Forum and Government Consultative Forum under the Standards Act.

• Debate the concept, purpose and requirements of a National Norm for the development of standards (including identification of SANS1-1).

• Identify the linkages to, and relationship between, the ways in which SABS Standards goes about developing standards, and the requirements/ contents of the Standards Act.

• Identify the requirements of the Standards Act and SANS 1-2 with regard to the recognition of Standards Development Organizations and debate the merits of standards development by organizations other than the SABS.

• Discuss the purpose of, and process for, the incorporation of South African National Standards into law.

• Identify the relationship between the Standards Act of 2008 and the National Regulator for Compulsory Specifications Act of 2008.

Target Group:






• SABS Commercial managers

• Other SABS employees concerned with national standards and their content

PRETORIA

30-31 Jul 03 – 04 Dec


39


SUCCESSFUL MINUTES - THE SABS WAY

Prerequisites:

• Introduction to standardization

• Standards development processes and procedures

• Effective committee meetings

Prerequisite for internal candidates: English for standards

Course Content:

• The purpose and function of minutes of a meeting

• The role and responsibilities of the Person taking minutes at a meeting

• Basic rules for taking and drafting minutes

• Conventions around the minutes of SABS Technical Committees

• Skills required and applied in the taking and drafting of minutes


COURSE OUTCOMES:


• Explain the benefits of taking minutes efficiently and effectively.

• Describe the role of the minute taker.

• Explain what skills are required of a minute taker.

• Apply minute taking skills effectively i.e. listening, note taking.

• Apply the correct format and process for taking and writing minutes of SABS Technical Committees as resolutions.

Target Group:

• Committee Administrators


• Other SABS employees tasked with taking and/or writing minutes of meetings.

PRETORIA

01-03 Oct 14 24-25 Mar 15


40


ENGLISH FOR STANDARDS

OVERVIEW

• The presentation, structure, grammar and tone of business communication as applied in a standards environment

• Rules and guidelines for the writing of reports, particularly in the standards environment

COURSE DURATION: Four (4) days

COURSE OUTCOMES:


• Communicate accurately and effectively and therefore present a professional image of the SABS.

• Use grammar, spelling and tenses appropriate for business correspondence.

• Understand and make use of the correct modal verbs.

• Communicate in writing in a manner that reflects professionalism.

• Understand the presentation, structure, grammar and tone of a business email.

• Write professional reports.

• Apply punctuation appropriate for use in business communication.

Target Group:





• Sales and Information Officers

• Auditors

• Test Officers

• Administrators

• Human Capital Consultants

• Other SABS employees tasked with writing reports

• Other SABS employees who have to communicate with the public

PRETORIA

22 - 25 Apr 12 - 15 Aug

FEES: R 5 200.00 (R 4 561.40 + R 638.60 VAT)

41


EFFECTIVE COMMITTEE MEETINGS

Prerequisites:

• Introduction to standardization

• Standards Development processes and Procedures

Course Content:

• The purpose and functioning of Technical Committees

• The role and responsibilities of the chairperson

• The roles and responsibilities of committee members

• Typical committee proceedings

• The function of chairing a meeting

• The function of organizing a meeting

COURSE DURATION: Four (4) days

COURSE OUTCOMES:On completion of this module, learners will be able, as a member of the SABS Secretariat and/or as Standards Committee Chairperson…...

• Explain the purpose(s) of holding committee meetings.

• Identify and diagnose typical problems that occur in committee meetings.

• Explain how committees are established and maintained, including the purpose and importance of the Strategic Policy Statement and committee membership status.

• Identify appropriate committee members and discuss the benefits of committee membership.

• Identify the roles played by various committee members.

• The motives of committee members and their potential impact on committee proceedings.

• Apply rules relating to the development of South African standards, specifically, interpret and practically apply rules concerning acceptance criteria.

• Explain the process and considerations for the appointment of a committee chairperson.

• Identify and carry out the roles and responsibilities of SABS Standards secretariat with regard to the administration and organization of committees and committee meetings.

• Generate effective agendas for committee meetings.

As a Committee Chairperson…

• Identify the purpose, responsibilities and key qualities of a committee chairperson.

• Prepare adequately and effectively for the role of committee chairperson.

• List and apply general guidelines for chairing committee meetings effectively.

• Debate and internalize the concept of consensus (in the context of technical committees).

• Understand and apply rules pertaining to voting.

• Recognize amongst group members, as well as select for use, appropriate meeting behavior patterns.

• Identify and apply techniques and skills for guiding group discussion.

• Demonstrate an understanding of basic theory relating to the following:

• Behavioral styles (aggression, assertion and non-assertion);

• Group development and dynamics;

• Group decision making;

• Personality types;

• Managing exhibited behavior within a group context; and

• Non-verbal communication (body language).

• Coordinate activities and actions of a committee on an ongoing basis.

• Effectively lead and manage committee interaction and discussion in order to facilitate the committee to reach consensus.

• Identify personal development needs for increasing competence in chairing committee meetings.

42


Target Group:

• Managers


• Chairpersons of technical committees



• Other SABS employees tasked with chairing or organizing meetings

PRETORIA

16 - 19 Jul


43


PARTICIPATION IN INTERNATIONAL STANDARDIZATION

Prerequisite:• Introduction to standardization• Effective committee meetings

Course Content:• The purpose of international standardization activities• The role of the SABS in the international standards environment• Levels of participation in international standardization• The role and responsibilities of an International Secretariat• The role and responsibilities of national mirror committees• Rules and guidelines for attending an international meeting


COURSE OUTCOMES:On completion of this module, learners will be able to…

• Debate the purpose of the SABS’ involvement in international standardization.

• Discuss the relationship (including similarities and differences) between national and international standardization.

• Describe the process and methodology for developing international standards.

• Identify the role, duties and responsibilities of a national standards body (NSB) in relation to international standardization.

• Prepare adequately and appropriately for international travel and participation in international committee meetings.

• Interact appropriately with international committee members and other role players in international standardization.

• Participate constructively in international committee meetings.

• Explain the considerations for hosting international committee meetings and respond appropriately to such requests.

• Explain the considerations for acceptance/refusal of the secretariat function for an international technical committee and respond appropriately to such requests.

Target Group:

• Learners to international meetings

• International Secretariats

• International Chairpersons and Conveners

• Members of mirror committees

PRETORIA

07 – 09 May 22 – 24 Oct


44


PROJECT MANAGEMENT FOR STANDARDS WRITERS

Prerequisites:• Introduction to standardization• Writing a national standard

Prerequisite for internal candidates: Standards Development Processes and Procedures

Course Content:• The nature and purpose of projects• The purpose of project management• The phases of project management• Roles and responsibilities in project management



• Identify and describe a project

• Explain basic project management principles

• Project scheduling, planning of a project

• Types of projects

• Apply Project Management to standards development

• Standards development stages (SANS 1-1)

• Linking PM skills to standards development stages

• Monitor and control multiple projects

Target Group:


• Project Leaders

• Programme Managers

PRETORIA

14 – 16 Oct


45


STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES

Prerequisite for internal candidates: Introduction to Standardization

Course Content:

• Process and procedures that apply to the development of National Standards and similar normative documents

• Requirements that apply to the various stages in the development of a standard

• The use and purpose of forms and other communication in the standards development process

COURSE DURATION: Six (6) days


• Describe in detail the stages and process of development of a national standard.

• Discuss the purpose of each stage of standards development, as well as the responsibilities, activities and role-players relevant to each stage of standards development.

• Explain the role that a technical committee plays in the development of a national standard.

• Anticipate possible problems within the standards development process and propose ways to avoid and/or solve such problems.

• Describe the function, procedures and administrative requirements of the Standards Approval Committee (SAC).

• Identify and use appropriately the forms associated with each stage of standards development.

• Explain and apply the rules and conventions applicable to the development of a national standard.

• Explain the procedures and functions involved in the maintenance of standards.

• Compare and participate in the development of local/home-grown standards and the adoption of regional/international/foreign national standards.

• Participate in and implement the complete standards development process.

• Describe the procedure for the development of normative documents other than national standards.

Target Group:

• SABS Committee Administrators

• SABS Standards Writers

• Standards administrative staff

• Chairpersons of the SABS Technical committees


NOTE This course is designed as hands-on training for SABS Standards employees and therefore process-specific. It is not recommended for external candidates.

PRETORIA

09 – 17 Apr 27 Aug – 04 Sept


46


ROOT CAUSE ANALYSIS

OVERVIEW

The training offers insight on how to approach problems. It provides the know-how on not only treating the symptoms but forces one to look deeper into what the cause of the problem is. The Root Cause Analysis is a popular technique used to help one understand what caused the problem in the first place. It seeks to identify the origin of the problem.

The RCA technique seeks to determine:-

i. What happened?

ii. Why it happened?

iii. What to do to reduce the likelihood that it will happen again.It ensures success of a company’s corrective action process and also creates opportunities for continual improvement.

Course Content:

• Introduction to RCA

• Definitions

• Benefits of RCA

• Practical guide to carrying out an RCA

• RCA Tools and Techniques

• Fishbone/ Ishikawa Diagram

• 5 Why’s technique


COURSE OUTCOMES:By the end of this training, learners will be able to…

• Identify and define the problem

• Describe the problem

• Collect decision-making data

• Identify possible causal factors

• Identify the root cause(s)

• Recommend and Implement solutions

Target Group:

• Process Quality Control/ Assurance staff

• Auditors

• Managers

• Management Representatives

PRETORIA

21 – 22 Jan

06 – 07 Feb

19 – 20 Mar

29 – 30 Apr

03 – 04 Jul

23 – 24 Oct

13 – 14 Nov

10 – 11 Dec

19 – 20 Jan 15

11 – 12 Feb 15

18 – 19 Mar 15

DURBAN

16 – 17 Apr

17 – 18 Jun

04 – 05 Aug

20 – 21 Nov

CAPE TOWN

11 – 12 Jun

11 – 12 Dec



47


GENERIC GUIDELINES FOR AUDIT PREPARATION & CERTIFICATION PROCESSES BASED ON ISO 19011 AND ISO/IEC 17021

OVERVIEW

Auditors are required to be familiar with their roles and responsibilities as well as have an understanding on where they fit in with regards to the overall audit processes, based on international best practices.

It is also vital for bodies performing certification of management systems to follow principles and requirements for the competence, consistency and impartiality of the audit and certification of management systems.

OutcomesThe course is designed to give a clearer understanding of the requirements of both the ISO 19011, ‘The Guidelines for Auditing Management Systems’ and ISO/IEC 17021:2011, ‘Conformity assessment -- Requirements for bodies providing audit and certification of management systems’.

These provide awareness of the additional responsibilities and authorities that auditors and certification bodies need to have.


COURSE OUTLINE:

• Definitions relating to Auditing

• Auditing principles

• Managing an audit programme

• The auditing process

• Auditor competence and evaluation

• Responsibilities of certification bodies

PRETORIA

Feb 03 – 04

Mar 26 – 27

Jun 11 – 12

Oct 08 – 09

Dec 03 – 04

Jan 15 28 – 29


48


SANS 10216:2010 EVALUATION OF VEHICLE TEST STATIONS

OVERVIEW

The number of tragic accidents experienced by South Africans justifies the stipulation by the Department of Transport, which requires Vehicle Test Stations to comply with certain regulatory requirements, one of these being SANS 10216.

Both the Road Traffic Act Authority and the customer need the assurance that the vehicle test station authority possesses an adequate level of competency, impartiality and integrity. When in compliance with the requirements of SANS 10216, consistency in vehicle testing and inspection services could be assured on a national basis.


COURSE OUTCOMES

• Concepts of Quality Management Systems

• Review of Quality Management Systems including internal audits

• Requirements of SANS 10216

• National Roads Traffic Act

• Facilities and Equipment Requirements

• National Road Traffic Act 93,1996

• Examination

PRETORIA

Apr 01 – 03

Jun 03 – 05

Sept 09 – 11

Dec 18 – 20

Feb 15 24 – 26


49


ISO 27001:2006 - UNDERSTANDING AND AUDITING INFORMATION SECURITY MANAGEMENT SYSTEMS (ISMS)

OVERVIEW

Like any other important business asset, information has benefits. It has value to an organisation and consequently needs to be suitably protected. Information security protects company data from a wide range of threats in order to ensure business continuity, minimize business damage and maximize return on investments and business opportunities.

Increasingly, organisations and their information systems and networks are faced with security threats from a wide range of sources, including computer-assisted fraud, espionage, sabotage, vandalism, fire or flooding. Sources of damage such as computer viruses, computer hacking and denial of service attacks have become more common, more ambitious and increasingly sophisticated.

Dependence on information systems and services means organisations are more vulnerable to security threats. The interconnection of public and private networks and sharing of information resources increases the difficulty of achieving access control.

Information security is characterized in the standard as the preservation of:• Confidentiality• Integrity• Availability


COURSE OUTCOMES

• Module 1: Understanding ISO 27001

• Importance of information security

• Information assets

• Risk assessment and risk management

• ISO 27001 requirements, controls and objectives

• Examination

• Module 2: Audit practice

• Benefits of auditing

• Auditing techniques

• Types of audits

• The audit process

• The certification process

• Examination

PRETORIA

Module 1 Module 2

ISMS 1401 11 Aug 15 Aug

ISMS 1402 18 Aug 22 Aug 01 Sept 05 Sept

ISMS 1403 08 Sept 12 Sept 13 Oct 31 Oct

FEES: R 7 760.00 (R 6 807.02 + R 952.98 VAT)

50


SATS 1286:2011 - MEASUREMENT AND VERIFICATION OF LOCAL CONTENT - LOCAL GOODS, SERVICES AND WORKS

OVERVIEW

The standard specifies requirements and procedures to define, measure, declare and verify the local content production of goods, services and works when required for procurement.

It explains on how procurement process shall ensure it contains no less than the level of local content, in terms of the relevant national legislation of Industrial Procurement that is within the designated sectors set by the Minister of the DTI and its minimum thresholds.

The course is designed to give a clearer understanding of the requirements and provide steps in the implementation of the measurement and verification of local content i.e. SATS 1286:2011. It provides guidelines on the procurement process, how to complete tender documents and how to verify local content. The various role players in local content implantation process are identified.

COURSE DURATION: One (1) day

COURSE OUTCOMES:

• The designation process and the local content requirements within the public procurement environment.

• The local content requirements as part of the tender/bid regarding designated products.

• Calculating LC values for a particular product in the designated sector.

• Verification of local content claims by bidders.

• Assisting bidders in completing the SBD/MBD 6.2 and the Annexures for local content measurement.

• Assessment

PRETORIA

Apr 15

Jun 17

Sept 03

Nov 20

Jan 15 22

Mar 15 26

CAPE TOWN

Mar 20

Sept 23

DURBAN

Apr 24

Nov 21

FEES Pretoria: R 2 500.00 (R2 192.98 + R 307.02 VAT)

51


WRITING GENERIC DOCUMENTATION (POLICIES; PROCEDURES; FLOW CHARTS etc.)

OVERVIEW

Documentation is the core of any organization’s quality management system (QMS). It is a communication tool that can be provided on paper, online, as digital or analogue media e.g. audio tapes or CDs.It contributes to the effectiveness of any organization, as it ensures reproducibility of results and reduces reliance on one Person. It also provides a roadmap of an organization’s processes and enables easy review of the system to ascertain the controls in place.

Documentation provides a source of evidence and control therefore allowing for continual improvement the system.

OutcomesThe course is designed to give a clearer understanding of the documentation and documented procedure requirements of ISO systems as well as the reports that are necessary to ensure controls are in place.


COURSE OUTLINE:

• Definitions relating to documentation

• Structure of a documented system

• Requirements of any Business Manual

• Benefits of a documented generic management system

PRETORIA

Mar 05 – 06

Jun 09 – 10

Sept 17 – 18

Nov 26 – 27

Feb 15 18 – 19


52


INTERNAL AUDITING of MANAGEMENT SYSTEMS( i.e. QMS)

OVERVIEW

The implementation of a Management System in accordance with the following: ISO 9001:2008 necessitate that all personnel understand the standard’s requirements as well as their roles in maintaining the system.

The objective of this course is to enable learners to assist in the evaluation of their own organisations’ Management Systems.

Pre-Requisite: Completion of a course on Understanding and Implementation of the ISO 9001 (Applicable evidence to be submitted)


COURSE OUTCOMES:

• Application of the QMS to internal auditing

• Auditing practices

• Role plays and/or scenarios to relevant field

• Assessment/Examination

PRETORIA

11 – 13 Mar

24 – 26 Jun

09 – 11 Sept

02 – 04 Dec

24 – 26 Feb 15


53


INTRODUCTION TO ENERGY MANAGEMENT SYSTEMS (EnMS)

The standard for Energy Management Systems (ISO 50001:2011) requires that: -

• Personnel are made aware of their roles and responsibilities within the organisation and its energy management system.

This course aims to help organisations comply with the ISO 50001:2011 requirements. It ensures that learners attending the training understand and are able to interpret the basics of the standard. It also helps to make Personnel aware of the importance of their roles in the organisation and assists them to understand their energy obligations and commitments.


COURSE OUTLINE

• Brief Overview of ISO 50001

• EnMS Concepts and Issues

• EnMS Requirements of ISO 50001:2011



PRETORIA

Apr 29-30

Jul 08-09

Sept 25-26

Dec 10-11


54


UNDERSTANDING AND AUDITING OF ENERGY MANAGEMENT SYSTEMS (EnMS)

OVERVIEW

Organisations have a legal and social responsibility regarding energy conservation and efficiency within the environment in which they operate. This requires a sound energy management system. This is due to organisations’ impact on the energy resources through their operational activities, products and services. ISO 50001 has been written to be applicable to all types and sizes of organisations. The overall aim of ISO 50001 is to support energy efficiency and minimization in balance with socio-economic needs.

The training is applicable to all employees requiring an understanding of energy management systems or those involved with the establishment, implementation, maintenance, continual improvement, management and evaluation of an ISO 50001 (EnMS).

Note 1: It is preferable that learners are already familiar with energy efficiency and related issues as the course focuses on the requirements and implementation of management systems.

Note 2: Learners are strongly advised to attend the Energy Introduction Course.


COURSE OUTCOMES

• Module 1: Understanding and Implementing of ISO 50001, Energy Management Systems

• Introduction to ISO 50001:2011 concepts

• An overview of energy objectives; targets and management action plans

• Relations between ISO 9001, ISO 14001 and ISO 50001

• Procurement of energy services; products; equipment and energy checking

• Introduction to evaluation of compliance with legal and other requirements

• Requirements, interpretation and intent of the standard

• Formulating the basis for the implementation and improvement of ISO 50001:2011

• Examination

• Module 2: Energy Management System (EnMS) Auditing

• An overview of the types of EnMS audits, reasons to audit and problems associated with audits

• Understanding of the auditing principles and the process

• The process approach to auditing

• Understanding EnMS and Certification challenges

• Typical audit documentation

• Extensive practical assignments and audit scenarios

• Examination

PRETORIA

Module 1 Module 2

EnM1400 26 May 30 May 09 Jun 13 Jun

EnM1401 11 Aug 15 Aug 25 Aug 29 Aug

EnM1402 13 Oct 17 Oct 03 Nov 07 Nov

EnM1501 09 Mar 15 13 Mar 15 23 Mar 15 27 Mar 15


Other Venues: R 7 990.00 (R 7 008.77 + R 981.23 VAT)

55


INTEGRATED SUSTAINABILITY REPORTING

OVERVIEW

Integrated Sustainability Reporting is experiencing an increasing momentum in government and business sectors. More and more organizations are realizing the importance of sustainability reporting and are leveraging this business strategy for greater competitiveness. The King III report has added further impetus to the notion of responsible corporative citizenship through integrated reporting.

This Training is aligned with SAQA Unit Standard 12885 “Apply concepts and principles relevant to the practical aspects of corporate governance and accountability” and will be offered on NQF Level 5.


COURSE OUTLINE

• Background and evolvement of integrated sustainability reporting

• Norms, standards & best practice, including ISO 2600

• The business case for Integrated Sustainability Reporting

• The integrated sustainability process

• Stakeholder engagement

• Examination

NB: Delegates will have to complete a PoE at their workplace.

PRETORIA

Apr 14 02 – 04

Sept 14 24 – 26


56


(ONLY INTERNAL SABS STAFF COURSES)

Introduction: Auditing the SABS wayThe implementation of Auditing Quality Management System in accordance with the ISO 9000 series necessitate that more personnel understand the standards’ requirements as well as their roles in maintaining the audit system. The main aim of this course is to enable learners to assist in the evaluation of organisations’ Quality Management Systems.


COURSE OUTLINE

• Explain how implementation of a management system such as ISO 9001 enhances the performance and sustainability of a business

• Explain the difference between performance based and checklist auditing

• Describe the principles and terminology related to conformity assessment

• Distinguish between the different types of auditing

• Describe the audit process and the role of the SABS auditor

• Recognize the structures that support the certification process

• Identify the key competencies, characteristics and personal attributes of an effective SABS auditor

• Encourage and persuade customers to move towards performance based auditing

• Identify inappropriate behaviors and actions of auditors and the impact of this on the SABS and the customer organization

• Explain the meaning, application and pitfalls relating to auditing principles

• Distinguish appropriate from inappropriate auditing behavior during the observation of an audit

• Demonstrate an understanding of assertive and questioning skills and an ability to apply them during an audit (this will be developed through awareness on the workshop and continuous coaching and skills development in the workplace)

PRETORIA

22 – 23 May 24 – 25 Jul

25 – 26 Jun 25 – 26 Sept



57


(ONLY INTERNAL SABS STAFF COURSES)

SABS Certification Processes and ProceduresThe main purpose of this course is to provide an independent and objective assessment of an Organisation’s management systems or products to various standards.


COURSE OUTLINE:

• Explain the core processes involved in auditing (sales, planning, auditing and Approvals Board process)

• Distinguish between management and support processes

• Describe how the certification procedures fit into each of the processes, and their requirements

• Define the role of the auditor in each of the processes

• Identify and explain the key procedures with which auditors need to comply

• Explain the consequences of non-conformance to procedures, and how the processes link and impact each other

• Describe the potential impact of non-conformance to the certification process on the SABS Commercial accreditation with SANAS

PRETORIA

10 – 11 Jul 13 – 14 Nov


Other venues: R 4 200.00 (R 3 684.21- + R 515.79 VAT)

58


IN-HOUSE COURSES

QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS - ISO 9001:2008

INTRODUCTION: ISO 9001:2008, Quality Management Systems, is based on processes and systems that affect the quality of products and services throughout their life cycle. This is in recognising that products and services delivered by organisations are a result of the inputs from the shop floor personnel. There is therefore a great need to improve quality awareness and understanding of their roles and responsibilities.

COURSE DURATION: Half (1/2) day

COURSE OUTLINE:The course consists of the following:

• The importance of Quality and Quality Management Systems

• Quality Concepts

• Objectives

• How processes affect each other

• The roles and importance of workers in an organisation

• Advantages of the Quality Management Systems

QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT - ISO 9001:2008

INTRODUCTION: In the past, compliance with the standard was often the Quality Manager’s responsibility. This resulted in a Quality Management System operating in isolation within the Quality Assurance Department. The intent of ISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the development and implementation of the QMS. Thus active participation in establishing and managing processes to ensure compliance with the needs of customers, interested parties, legal and/or regulatory requirements is vital.



• Quality Concepts and Terminology

• Requirements of ISO 9001:2008

• Management Responsibility

• Quality Policy and Objectives at all functions and levels

• Quality Management Principles and their application

59


ENVIRONMENTAL AWARENESS WORKSHOP FOR TOP MANAGEMENT - ISO 14001INTRODUCTION: An Environmental Management System (ISO 14001) is a powerful tool to help organisations to meet today’s financial, regulatory, and statutory as well as environmental challenges successfully. Communication is required at all levels to ensure that every employee understands why an Environmental Management System is being implemented.

For a successful implementation, basic environmental training for management and their staff whose activities can impact on environmental aspects is necessary and required by ISO 14001.

Separate courses are offered in this regard i.e.

• Emphasis on management responsibility, support and involvement in the implementation and the maintenance of the system



• Understanding and defining Environmental Management Systems (ISO 14001)

ENVIRONMENTAL AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS - ISO 14001INTRODUCTION: An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfully meet today’s financial, regulatory, and statutory as well as environmental challenges. Communication is required at all levels to ensure that every employee understands why an Environmental Management System is being implemented.

For a successful implementation, basic environmental training for management and their staff whose activities can impact on environmental aspects is necessary and required by ISO 14001.

Separate courses are offered in this regard i.e.

• Emphasis on understanding their roles and responsibilities in the system



• Understanding and defining Environmental Management Systems (ISO 14001)

60


OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR TOP MANAGEMENT - OHSAS 18001

INTRODUCTION: An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help organisations successfully meet their legal and social responsibility regarding the occupational health and safety of all employees in their working environment.

It ensures that measures are put in place to protect employees in their respective activities against hazards and risks that can have a detrimental effect on them. It enables organisations to identify and control their occupational hazards and lower their risks through improvement

Communication is required at all levels to ensure that all employees understand why OHSAS is being implemented. For a successful implementation of OHSAS, basic training for staff is required. Separate courses are offered in this regard i.e.

• Emphasis on their responsibility, support and involvement in the implementation and maintenance of the system

• COURSE DURATION: Half (1/2) day


• Understanding and defining Occupational Health and Safety Management Systems (OHSAS 18001)

OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR SHOPFLOOR WORKERS - OHSAS 18001

INTRODUCTION: An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to help organisations successfully meet their legal and social responsibility regarding the occupational health and safety of all employees in their working environment.

It ensures that measures are put in place to protect employees in their respective activities against hazards and risks that can have a detrimental effect on them. It enables organisations to identify and control their occupational hazards and lower their risks through improvement

Communication is required at all levels to ensure that all employees understand why OHSAS is being implemented. For a successful implementation of OHSAS, basic training for staff is required. Separate courses are offered in this regard i.e.

• Emphasis on understanding their roles and responsibilities in the system

• COURSE DURATION: Half (1/2) day


• Understanding and defining Occupational Health and Safety Management Systems (OHSAS 18001)

61


UNDERSTANDING INTEGRATED MANAGEMENT SYSTEMSSAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ)

OVERVIEWMore organizations are realizing the benefit of integrating various Management Systems, each with their own requirements, into one system to make control over all the aspects easier. This course is aimed at giving learners an understanding of the various Management System standards and how they can be integrated into one system.


COURSE OUTLINE:

• Introduction to integrated Management Systems

• Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001.

• Audit Techniques & Audit Types

• Classification of Findings

• Written Reports

• Examination

NB: SHEQ will be offered ONLY as in-house training

ISO/TS 16949:2009 - QUALITY MANAGEMENT SYSTEMS – PARTICULAR REQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONSThis course aims to help organizations comply with the requirements and improve the efficiency and effectiveness of its processes. The auditing module, aims to help organizations improve their performance in performing internal quality audits and to provide management with an effective independent evaluation of performance.

COURSE DURATION: Three (3) days per module

COURSE OUTCOMES

• Module 1: Understanding and implementation of the requirements of ISO/TS16949:2009.

• An overview of the International Automotive Task Force (IATF) and the development of ISO/TS16949 for the automotive industry.

• Describing the benefits of ISO/TS16949:2009 and customer specific requirements

• Applicability and requirements for certification.

• Application of the automotive process approach

• Description of documentation requirements

• The requirements of the technical specification with the focus on ISO/TS16949 specific requirements (additional to ISO9001)

• Quality management principles

• Examination

• Module 2: Auditing to the requirements of ISO/TS16949:2009 and customer specific requirements.

62


• Understanding the benefits of automotive process approach to auditing.

• Understanding the processes of system, manufacturing process and product audits.

• Preparation and planning for an audit

• Performing audits

• Audit reports and follow up corrective actions

• The certification process

• Examination.

NOTE: Learners have to have attended and successfully completed an ISO 9001 course prior to enrolling for this ISO /TS 16949 course.

No Training Course2014 West coast training schedule

March April May June July August Sept Oct Nov

1Internal Auditors Course - Quality Management

Systems6-7 7-8 15-16 9-10 28-29 18-19 22-23 16-17 10-11

2Internal Auditors Course - Food Safety Management

Systems11-12 23-24 22-23 19-20 23-24 27-28 25-26 28-29 26-27

3 Basic food hygiene for 14 30 31 19 12

4Food Hygiene for

Supervisors13 29 30 18 11

5 HACCP awareness course 14 17 4 20

6Allergen management

course3 9 21 15 14

7 Introduction to IFS Version 6 20 20 15 12 26

8BRC Global Standard for

Food Safety Issue 64-5 12-13 8-9 8-9

9Local GAP/Global GAP

Introduction11 27 1 31

10 ISO 50001 Awareness course 31 5 4 1 3

11

Introduction to Quality, Food, Health and

Environmental Safety Management Systems

6-9 2-5

12 Food Safety- Microbiology 6 5 6 2

13 Food Defence PAS 96:2010 1 2 5 13

14Aseptic sampling techniques for micro testing (swabbing

kit value add)11 6 17 19

15Retailer audit : Global

Capacity building programme

Dates to be announce upon CGCSA’s launch date

Western Cape Based Courses

63


TRAINING REGISTRATION FORM

To: South African Bureau of Standards Fax No. : (012) 428-6623 SABS Training Academy Tel. Admin : (012) 428-6505/06/03 E-mail : [email protected] Private Bag X191 PRETORIA 0001

Surname and Initials: Dr/Mr/Ms/Mrs

Preferred name:

ID No.:(Attach copy of ID)

Name of organisation:

VAT Number:

Organisation Postal address: Postal address of Certificate(Where invoice must be posted to) (Where certificate must be posted to)

Tel No.: Fax No.:

Cell No:

Learner E-mail address:

Course Name:

Group number:

(As per brochure e.g. E2010)

Dates of course:

Payment advice: When and how? (Fax PO number and/or confirmation of payment)

Organisation’s Accounts Contact Person & Tel No.:

** PURCHASE ORDER NO.:

Please indicate your dietary preference(Vegetarian, Halaal or any food allergies)

Please indicate how you came to know about the course:

Website Brochure Colleague Exhibition Other Specify:

Emergency contact person’s name and number

64


Terms and conditions of bookings:

• Registration forms must be completed and submitted 20 days prior to a scheduled course

• Full course fees are payable in advance if your Organisation does not have an account with SABS or when you attend as an individual.

• Confirmation of attendance is only permitted upon receipt of a Purchase Order number if your Organisation has an account with SABS or full payment before commencement of the course if the Organisation does not have an account with SABS.

• Failure to provide proof of payment will lead to the learner being refused entry to the course.

• SABS reserves the right to cancel /reschedule the course due to insufficient learner registrations.

• All cancellations by learner must reach the above address, in writing, not later than 10 days prior to the commencement date of the course.

• An administration and cancellation fee of 50% will be payable in respect of a cancellation received less than 10 days prior to the commencement date of the course.

• Non-attendance without a cancellation notification will result in the full course fee payable.

AUTHORIZATION:

INITIALS AND SURNAME DESIGNATION

AUTHORIZATION SIGNATURE DATE TCQMF07_01

65


M7 Eeufeesweg

City

City

Fountains

Fountains Circle

Kempton Park / OR Tambo

Sunnyside / City / Groenkloof

Ben Schoeman (M1)

Groenkloof

College of Education

Geo

rge S

torr

ar

Dri

ve

Totius Street Dr Lategan Rd

ENTRANCE

Sib

eliu

s Str

Sibelius Str

Leyds Str

To Johannesburg

Training Centre

MAIN1

STAFF/ TRAINING 2

Map / Directions

NOTE: Coming from Johannesburg, continue with the concrete highway, passing the Pretoria East/Polokwane, Krugersdorp turnoff.

After this turnoff the road surface will turn from concrete to tar surface and the Voortrekker Monument will be clearly visible on the left.

DIRECTIONS:

• Coming into Pretoria on the M1 (Ben Schoeman), take the “M7 Eeufeesweg” turnoff, down the hill to a T-junction and turn right at the traffic light.

• Pass under the bridge and take the “M7 - Pretoria/Brooklyn” turnoff.

• Cross from the left-hand side of the road over to the right-hand lane towards Groenkloof/Brooklyn.

• Drive past the SABS grounds and turn left into Totius Street, and immediately left again into Dr Lategan Road.

• Continue past the main (1) entrance and enter the grounds at the staff (2) entrance. Follow the pointers to the Training Centre.

GPS: S 25 46’ 10” Latitude

E 28 12’ 42” Longitude

66


Entering Pretoria on N4 from Witbank/Emalahleni

• On entering Pretoria, the N4 becomes Pretorius Street.

• The Holiday Inn Garden court will be on your right.

• Keep to the left hand lane as you will have to turn left into Jan Shoba (Duncan Street). (It is two robots from when you leave the N4 highway)

• Proceed on Jan Shoba (Duncan) all the way up, (You will pass over two main streets i.e. Lynwood Road and Justice Mahomed (Charles Street), up to the Brooklyn Mall Circle. Go around the island and take the Middel Street turning.

• Middel Street changes into George Storrar about a kilometre down.

• Keep to the right-hand lane as you will turn right on Totius street.

• Along George Storrar, you will see the Little Company of Mary Hospital on your right and SPAR AND ENGEN will be on your left. At the intersection turn right onto Totius street. The SABS buildings will be on your left hand side.

• Take the slipway off to left (about 50 metres from the intersection) i.e. Dr Lategan road,

• Pass the main gate and travel down approx. 100metres towards the second gate. Crawford College High School will be on your right.

• Enter through this gate and tell Security you are going to the Training Academy. You will be required to sign.

Lynnwood Rd

Justice Mohamed Street

(previously Charles Street)

Brooklyn Circle

Middel Street

George Storrar Drive

Little Company of Mary Hospital

CrawfordCollege

SPAREngen

Totiu

s St

reetD

r L

ate

gan

Ro

ad

N4 from Witbank/Emalahleni(becomes Pretorius Street)

Jan S

ho

ba S

treet

(pre

vio

usl

y D

uncan S

treet)

The Holiday InnGarden Court

MA

IN 1

ST

AF

F/

TR

AIN

ING

2